CN106611388A - Power service supply device and power service system - Google Patents
Power service supply device and power service system Download PDFInfo
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- CN106611388A CN106611388A CN201611271329.7A CN201611271329A CN106611388A CN 106611388 A CN106611388 A CN 106611388A CN 201611271329 A CN201611271329 A CN 201611271329A CN 106611388 A CN106611388 A CN 106611388A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/06—Electricity, gas or water supply
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/28—Data switching networks characterised by path configuration, e.g. LAN [Local Area Networks] or WAN [Wide Area Networks]
- H04L12/46—Interconnection of networks
- H04L12/4641—Virtual LANs, VLANs, e.g. virtual private networks [VPN]
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Abstract
The invention provides a power service supply device and a power service system and belongs to the field of power service technology. The power service supply device is arranged on a vehicle-mounted mobile terminal used for being connected with a power business server through a virtual private network to provide an interface for interaction between users and the power business server. According to the power service supply device and the power service system in the embodiment, the vehicle-mounted mobile terminal is utilized to be connected with the power business server through the virtual private network, mobile power business hall business handling service can enter a street or community to serve the users, the users no longer need to go to a power business hall for business handling, therefore, travel and time are saved for the users, and convenience is brought to use by the users.
Description
Technical field
The present invention relates to electrical power services technical field, in particular to a kind of electrical power services offer device and electric power clothes
Business system.
Background technology
As the development of society, the progress of science and technology, the power consumption of the mankind are continuously increased, cause the growth of power business amount,
User handles the demand of power business also increasingly to be increased.
Handling for conventional electric power business, mainly with user in electricity business hall by way of customer service manually accepts be
Main, due to limited personnel, often there is the phenomenon that user stands in a long queue in business hall in Jing.
With the development of information technology, be gradually provided with business hall can with the self-service service terminal for handling some business,
But, as self-service terminal is arranged in business hall, being limited by the geographical position of electricity business hall, user is de-electrifying
Power business hall transacting business must come and go a certain distance, and the inconvenience on road is thus brought to user's transacting business.
The content of the invention
For above-mentioned problems of the prior art, the invention provides a kind of electrical power services offer device and electric power clothes
Business system, realizes the business handling service of portable business hall using vehicle-mounted form, is user-friendly to.
In a first aspect, embodiments providing a kind of electrical power services offer device, described device is arranged at vehicle-mounted shifting
In dynamic terminal, for being connected with power business server by VPN (virtual private network), there is provided user and the power business service
The interface of device interaction；
Described device includes：For the draw-in groove that the power purchase card of user is inserted, the processor being connected with the draw-in groove；Respectively with institute
State processor connection touch screen, identity card identifier, printer；
The processor includes：
Information query unit, for the inquiry request that receive user is triggered by the touch screen, by the inquiry request
The power business server is transmitted to, and the Query Result that the power business server is returned is shown in into the touch screen
Specified location on；The inquiry request carries the coding of the user, and described to be encoded to user defeated by the touch screen
Enter, or read on the power purchase card being encoded to from the draw-in groove automatically；
Recharging and paying unit, is asked by the recharging and paying that the touch screen is triggered for receive user, is purchased by Net silver
The electricity charge that user pays electrically are collected, and generates payment information, the payment information is transmitted to the power business service
Device；
New user's registration unit, for showing electricity consumption type selecting prompt column on the touchscreen；Receive user input
The information of reading identity card after electricity consumption type, is shown on the touchscreen, receives the identity that the identity card identifier reads
Card information, carries out examining after preservation to the ID card information, in touch screen display new clothes user's application form, receives institute
The application materials of newly applying for card that user fills in are stated, and the application materials of newly applying for card are submitted to the power business server；
Manual service docks unit, the manual service request triggered by the touch screen for receive user, to described
Power business server sends the manual service request, connects online and idle visitor to trigger the power business server
Machine is taken, is that the electrical power services offer device and the service machine set up line, is made the business of the user and the service machine
Member carries out remote audio or video calling, processes customer complaint in time or assists user to carry out business handling.
With reference in a first aspect, embodiments provide the first possible embodiment of first aspect, wherein, institute
Recharging and paying unit is stated, and is additionally operable to before the electricity charge that user pays being collected by Net silver power purchase mode, by the recharging and paying
Request is transmitted to the power business server, the user profile is verified with triggering the power business server；
And receive the result that the power business server is returned；
Recharging and paying request carries user profile, and the user profile is to read on power purchase card from the draw-in groove
Take, or read from the identity card being positioned in identity card identifier.
With reference in a first aspect, embodiments provide second possible embodiment of first aspect, wherein, institute
State recharging and paying unit to be additionally operable to before the electricity charge that user pays being collected by Net silver power purchase mode, determine whether power purchase card
User, if so, then reads power purchase card information, collects the electricity charge that user pays according to the power purchase card information；If it is not, showing bag
Containing subscriber-coded information alert hurdle is input into, the subscriber-coded of user input is read, subscriber-coded user is collected according to described
The electricity charge paid.
With reference in a first aspect, embodiments provide the third possible embodiment of first aspect, wherein, institute
State recharging and paying unit pay for the electricity charge being completed by Net silver power purchase mode, including：
Show the bank for payment selected for user；
Enter the private subscribers payment management system of the bank of access customer selection, show the private subscribers payment pipe of the bank
The payment data User Interface that reason system is provided；
The payment data filled in by user is read, the charging information database for connecting the bank calls the charge letter of correlation
Breath is for payment user inquiry and confirms；
After receiving the confirmation of user, connect the private subscribers payment management system of the bank, so that user is straight
Connecing carries out payment operation to the private subscribers payment management system using network payment instrument；
Receive after the payment information that the private subscribers payment management system returns has been added to charging information database,
Prompting subscriber payment success, and payment information is transmitted to power business server.
With reference in a first aspect, embodiments provide the 4th kind of possible embodiment of first aspect, wherein, institute
Stating device also includes information ciphering unit, for vehicle mobile terminals are passed through with VPN (virtual private network) to the power business service
The each information or request that device sends is encrypted.
Second aspect, the embodiment of the present invention also provide a kind of electrical power services offer device, and described device is arranged at electric power industry
On business server, including service host；
The service host includes：
Surplus enquiry module, for receive vehicle mobile terminals transmission include subscriber-coded surplus inquiry request
Afterwards, according to the headroom data that the user is transferred in the subscriber-coded data base from residential electricity consumption, and return to the vehicle-mounted shifting
Dynamic terminal；
Service condition enquiry module, for receiving the service condition for including user profile of vehicle mobile terminals transmission
After inquiry request, the business application status information of the user is searched from residential electricity consumption data base according to the user profile, and
Return the vehicle mobile terminals；
Business handling module, the business handling for processing business hall business handling device are asked, and the business handling please
Ask including new user's registration request；
Manual service module, for receiving the manual service request that the vehicle mobile terminals are initiated, is the vehicle-mounted shifting
Dynamic terminal and online and idle service machine line.
With reference to second aspect, the first possible embodiment of second aspect is embodiments provided, wherein, institute
Stating manual service module includes real-time statistics submodule and task choosing submodule；The real-time statistics submodule is used for system in real time
The business personnel that counts each service machine side is online, the wait service state of idle state information and the vehicle mobile terminals side
Information；The task choosing submodule for by the service machine of online and free time and wait service state vehicle mobile terminals phase
Even.
The third aspect, the embodiment of the present invention also provide a kind of electrical power services system, including above-mentioned any one vehicle-mounted mobile
Terminal and above-mentioned any one power business server.
With reference to the third aspect, the first possible embodiment of the third aspect is embodiments provided, wherein, institute
Stating system also includes multiple stage service machine, and the service machine is used to provide interface for the interaction of business personnel and power business server.
With reference to the first possible embodiment of the third aspect, second of the third aspect is embodiments provided
Possible embodiment, wherein, the service machine includes audio frequency and video control module and communication module, the audio frequency and video control module
For the control of the audio and video equipment to the service machine, the communication module is used for the service machine and the business hall
Communication between business handling device and the service machine and the power business server.
The embodiment of the present invention brings following beneficial effect：
Electrical power services offer device provided in an embodiment of the present invention and electrical power services system, are passed through using vehicle mobile terminals
VPN (virtual private network) is connected with power business server, is realized portable electricity business hall business handling service, can be entered
Street or community are user service, remove electricity business hall transacting business again without the need for user, save road and the time of user, side
User use.
Other features and advantages of the present invention will be illustrated in the following description, also, partly be become from description
Obtain it is clear that or being understood by implementing the present invention.The purpose of the present invention and other advantages are in description, claims
And in accompanying drawing specifically noted structure realizing and obtain.
To enable the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Description of the drawings
In order to be illustrated more clearly that the specific embodiment of the invention or technical scheme of the prior art, below will be to concrete
Needed for embodiment or description of the prior art, accompanying drawing to be used is briefly described, it should be apparent that, in describing below
Accompanying drawing is some embodiments of the present invention, for those of ordinary skill in the art, before creative work is not paid
Put, can be with according to these other accompanying drawings of accompanying drawings acquisition.
The structured flowchart of the electrical power services system that Fig. 1 is provided by one embodiment of the invention；
The structured flowchart of the electrical power services offer device that Fig. 2 is provided by one embodiment of the invention；
The structured flowchart of the processor of the vehicle mobile terminals that Fig. 3 is provided by one embodiment of the invention；
The structured flowchart of the service host of the power business server that Fig. 4 is provided by one embodiment of the invention.
Specific embodiment
To make purpose, technical scheme and the advantage of the embodiment of the present invention clearer, below in conjunction with accompanying drawing to the present invention
Technical scheme be clearly and completely described, it is clear that described embodiment is a part of embodiment of the invention, rather than
Whole embodiments.The component of the embodiment of the present invention generally herein described and illustrated in accompanying drawing can be matched somebody with somebody with a variety of
Put to arrange and design.Therefore, the detailed description of embodiments of the invention below to providing in the accompanying drawings is not intended to limit
The scope of claimed invention, but it is merely representative of the selected embodiment of the present invention.Based on the embodiment in the present invention, this
The every other embodiment obtained under the premise of creative work is not made by field those of ordinary skill, belongs to the present invention
The scope of protection.
It is arranged in business hall for existing self-service terminal, the problem limited by geographical position.It is of the invention real
Example is applied there is provided a kind of electrical power services offer device and electrical power services system, dress is provided to the electrical power services of the present invention first below
Put and describe in detail.
Embodiment one
The electrical power services offer device provided by the embodiment is applied in the vehicle mobile terminals shown in Fig. 1.Such as Fig. 1 institutes
Show, the vehicle mobile terminals 10 are connected with power business server 20 by VPN (virtual private network) 30.The vehicle mobile terminals 10
There is provided the interface that user is interacted with power business server 20, the electricity business hall business handling clothes of movable type are provided the user
Business.
VPN (virtual private network) 30 can adopt VPN (Virtual Private Network) network on public network for
The special enterprise network of this enterprise, realizes Utilities Electric Co., each point of department, each business hall, company work personnel and vehicle-mounted mobile
Network communication between terminal.VPN (virtual private network) 30 is set up, enterprise is set up in cheap shared infrastructure
A kind of safe dedicated network, realizes safety, reliability and the ease of manageability of information transfer.
Due to the mobility of vehicle mobile terminals, it is user service that can enter street or community, special again without the need for user
Door removes electricity business hall transacting business, saves road and the time of user, user-friendly.
Fig. 2 shows the hardware block diagram of the electrical power services offer device.As shown in Fig. 2 in vehicle mobile terminals 10
Electrical power services offer device include：The draw-in groove 104 of power purchase card is inserted for user, the processor 101 being connected with draw-in groove 104 is divided
Touch screen 102, identity card identifier 103 and the printer 105 not being connected with processor 101.
Processor 101 is arranged in the casing of electrical power services offer device, for control and manage it is connected other
Part.Touch screen 102 is located at casing upper end, for providing the interface that electrical power services offer device is interacted with user.Identity
Card evaluator 103, draw-in groove 104 and printer 105 are in casing.Identity card identifier 103, puts for recognizing identity card
Information when thereon, in reading identity card.Draw-in groove 104, for when having detected power purchase card and inserting in which, reading power purchase card
Interior information.Printer 105, for, after user's transacting business, printing strip.
Fig. 3 shows the internal structure block diagram of the processor of the electrical power services offer device.As shown in figure 3, processor 101
Following software module is provided with inside：
Information query unit 1011, for the inquiry request that receive user is triggered by the touch screen, by the inquiry
Request is transmitted to the power business server, and the Query Result that the power business server is returned is shown in described touching
Touch in the specified location of screen；The inquiry request carries the coding of the user, described to be encoded to user by the touch
Screen input, or read on the power purchase card being encoded to from the draw-in groove automatically；
Recharging and paying unit 1012, is asked by the recharging and paying that the touch screen is triggered for receive user, by net
Silver-colored power purchase mode collects the electricity charge that user pays, and generates payment information, and the payment information is transmitted to the power business
Server；
New user's registration unit 1013, for showing electricity consumption type selecting prompt column on the touchscreen；Receive user defeated
After the electricity consumption type for entering, the information of reading identity card is shown on the touchscreen, receive what the identity card identifier read
ID card information, carries out examining after preservation to the ID card information, in touch screen display new clothes user's application form, connects
The application materials of newly applying for card that the user fills in are received, and the application materials of newly applying for card are submitted to the power business server；
Information ciphering unit 1014, for vehicle mobile terminals are passed through with VPN (virtual private network) to the power business service
The each information or request that device sends is encrypted；
Manual service docks unit 1015, is asked by the manual service that the touch screen is triggered for receive user, to
The power business server sends the manual service request, online and idle to trigger the power business server connection
Service machine, be that the electrical power services offer device and the service machine set up line, make the user with the service machine
Business personnel carries out remote audio or video calling, processes customer complaint in time or assists user to carry out business handling.
Further say, information query unit 1011 includes surplus inquiry subelement and service condition inquiry subelement；
Surplus inquires about subelement, for reading the coding of the user in the power purchase card of insertion draw-in groove 104, or reads user's handss
The coding of the user of dynamic input, and the surplus inquiry request that receive user is triggered by the touch screen；To power business service
Device sends and includes subscriber-coded surplus inquiry request；Receive the current power letter of the user that power business server is returned
Breath, is shown in the specified location of touch screen 102.
Service condition inquires about subelement, inserts the user profile in the power purchase card of draw-in groove 104 for reading or is positioned over body
The user profile in identity card on part card evaluator 103, and the service condition inquiry that receive user is triggered by touch screen 102
Request；The service condition inquiry request for including user profile is sent to power business server；Receive power business server
The business application status information of the active user of return, is shown in the specified location of touch screen 102.
Recharging and paying unit 1012, inserts the user profile in the power purchase card of draw-in groove 104 for reading or is positioned over identity
The user profile in identity card on card evaluator 103, and the recharging and paying request that receive user is triggered by touch screen 102；
User profile is sent to power business server, to excite power business server to verify the user profile；Connect
The result that power business server is returned is received, if the result is not verified, is terminated；If the result is to pass through
Checking, then determine whether power purchase card user, if so, then reads power purchase card information, completes the electricity charge by Net silver power purchase mode and pay
Receive and write card；Include the subscriber-coded information alert hurdle of input if it is not, showing, read subscriber-coded, the root of user input
Customer number is input into according to screen prompt, the electricity charge that user pays is collected by Net silver power purchase mode, and is generated payment information, will be paid
Charge information is transmitted to power business server.
Wherein, the electricity charge are completed by Net silver power purchase mode to pay, is specifically included：Show for user select for payment
Bank；Enter the private subscribers payment management system of the bank of access customer selection, show the private subscribers payment management of the bank
The payment data User Interface that system is provided；The payment data filled in by user is read, connects the pay imformation number of the bank
The pay imformation of correlation is called for payment user inquiry according to storehouse and is confirmed；After receiving the confirmation of user, connect the silver
Capable private subscribers payment management system, so that user is directly using network payment instrument to private subscribers payment management system
System carries out payment operation；The payment information for receiving the private subscribers payment management system return has been added to pay imformation number
Behind storehouse, subscriber payment success is pointed out, and payment information is transmitted to power business server.
Information ciphering unit 1014, for when recharging and paying unit, query unit or new user's registration unit are to electric power industry
When business server transport information or request, it is that the data that need to be sent increase by the first identification block, to form a series connection domain；Work as series connection
When the size in domain is not the integral multiple of predetermined block length, series connection domain is subdivided into predetermined block length in logic, and it is surplus including one
Co-domain；The domain segmented out is encrypted using key, to form cryptographic block；One in specified cryptographic block is encrypted as specifying
Block, other cryptographic blocks are used as non-designated cryptographic block；Specified cryptographic block is subdivided into into a Part I and one second
Point so that Part II and residue field and second identify block pattern length be predetermined block length；Second is encrypted using key
Divide and residue field and the second identification block, to form an encryption rest block；And provide at first of specified cryptographic block
Point, non-designated cryptographic block and encryption rest block be used as message, enabling block or the second identification block are identified by decryption first
Effectively identify block to identify described information or request.
Due to being provided with information ciphering unit within a processor, every time with the data transfer between power business server all
Transmission is encrypted, the safety of the important informations of resident such as the identity card, the power purchase card that are transmitted is increased.Meanwhile, processor
In can also configuration information decryption unit, for being decrypted to the Query Result encrypted that power business server is returned.
In order that vehicle mobile terminals can provide the user more services, it is also provided with mending in the processor
Card business unit is changed, for showing the information that the identity card that Jing does people is placed into identity card identifier on the touchscreen,
Read the ID card information that Jing does people；Replacement card information application form is shown, collection Jing does the replacement card application materials that people fills in；Carry
Show that Jing does people and checks application materials of newly applying for card, verification completes backward power business server and submits replacement card business application to.
Embodiment two
The electrical power services offer device that the embodiment is provided is applied on the power business server 20 shown in Fig. 1, including
Service host 201.
Fig. 4 shows the internal structure block diagram of service host 201.As shown in figure 4, service host 201 includes：
Enquiry module 2011, for receiving the inquiry request of the coding for including user of vehicle mobile terminals transmission
Afterwards, the corresponding information of user is searched from residential electricity consumption data base according to the coding and inquiry request of user, by the letter for finding
Breath returns to vehicle mobile terminals as Query Result；
Business handling module 2012, the business handling for processing business hall business handling device are asked, and business handling please
Ask including user profile checking request, the request of new clothes customer service and the request of replacement card business；
Manual service module 2013, for receiving the manual service request of vehicle mobile terminals initiation, is vehicle-mounted mobile end
End and online and idle service machine line.
Wherein, enquiry module 2011 includes surplus inquiry submodule and service condition inquiry submodule.
Surplus inquires about submodule, and the subscriber-coded surplus inquiry that includes for receiving vehicle mobile terminals transmission is asked
After asking, according to the headroom data that the user is transferred in the subscriber-coded data base from residential electricity consumption, and vehicle mobile terminals are returned to.
Service condition inquires about submodule, for receiving the business shape for including user profile of vehicle mobile terminals transmission
After state inquiry request, the business application status information of the user is searched from residential electricity consumption data base according to user profile, and is returned
Return vehicle mobile terminals.
Manual service module 2013 includes real-time statistics submodule and task choosing submodule.Real-time statistics submodule is used for
The business personnel of each service machine side of real-time statistics is online, idle state information and vehicle mobile terminals side etc. shape to be serviced
State information.Task choosing submodule for by the service machine of online and free time and wait service state vehicle mobile terminals phase
Even.
With the electrical power services offer device being arranged in embodiment one in vehicle mobile terminals 10 accordingly, power business
Information encrypting module and information deciphering module should be also provided with the service host of server 20, be respectively used to transmitting to vehicle-mounted
The data of mobile terminal are encrypted and the data that vehicle mobile terminals are uploaded are decrypted.
Embodiment three
A kind of electrical power services system is this embodiment offers, its structured flowchart is as shown in figure 1, including being remembered in embodiment one
Described power business server 20 in the vehicle mobile terminals 10 and embodiment two of load.Vehicle mobile terminals 10 and electric power industry
Business server 20 is carried out data transmission and is communicated by VPN (virtual private network) 30.
Power business server 20 is also connected with multiple stage service machine 40, and service machine 40 is used to be that business personnel and power business take
The interaction of business device 20 provides interface.
Service machine 40 includes audio frequency and video control module and communication module, and audio frequency and video control module is for the audio frequency to service machine
With the control of video equipment, communication module is used for service machine and business hall business handling device and service machine and power business takes
Communication between business device.
20 pairs of every service machines 40 of power business server are controlled management, and to wait the vehicle-mounted mobile of manual service
Terminal 10 sets up line with online and idle service machine, makes positioned at the user of 10 one end of vehicle mobile terminals and positioned at the customer service
The business personnel of machine one end carries out remote audio or video calling, processes customer complaint in time or assists user to carry out business handling.
Electrical power services offer device provided in an embodiment of the present invention and electrical power services system have identical technical characteristic, institute
Can also solve identical technical problem, identical technique effect is reached.
It should be noted that in embodiment provided by the present invention, it should be understood that disclosed system and method, can
To realize by another way.Device embodiment described above is only schematic, and for example, the unit is drawn
Point, only a kind of division of logic function can have an other dividing mode when actually realizing, and for example, multiple units or group
Part can with reference to or be desirably integrated into another system, or some features can be ignored, or not perform.It is described as separated part
The unit of part explanation can be or may not be physically separate, as the part that unit shows can be or also may be used
Not being physical location, you can with local positioned at one, or can also be distributed on multiple NEs.Can be according to reality
Need select some or all of unit therein to realize the purpose of this embodiment scheme.
In addition, each functional unit in the embodiment that the present invention is provided can be integrated in a processing unit, also may be used
Being that unit is individually physically present, it is also possible to which two or more units are integrated in a unit.
If the function is realized using in the form of SFU software functional unit and as independent production marketing or when using, can be with
It is stored in a computer read/write memory medium.Based on such understanding, technical scheme is substantially in other words
The part contributed to prior art or the part of the technical scheme can be embodied in the form of software product, the meter
Calculation machine software product is stored in a storage medium, is used including some instructions so that a computer equipment (can be individual
People's computer, server, or network equipment etc.) perform all or part of step of each embodiment methods described of the invention.
And aforesaid storage medium includes：USB flash disk, portable hard drive, read only memory (ROM, Read-Only Memory), random access memory are deposited
Reservoir (RAM, Random Access Memory), magnetic disc or CD etc. are various can be with the medium of store program codes.
Additionally, term " first ", " second ", " the 3rd " are only used for describing purpose, and it is not intended that indicating or implying phase
To importance.
Finally it should be noted that：Embodiment described above, specific embodiment only of the invention, to illustrate the present invention
Technical scheme, rather than a limitation, protection scope of the present invention is not limited thereto, although with reference to the foregoing embodiments to this
It is bright to be described in detail, it will be understood by those within the art that：Any those familiar with the art
The invention discloses technical scope in, which still can be modified to the technical scheme described in previous embodiment or can be light
Change is readily conceivable that, or equivalent is carried out to which part technical characteristic；And these modifications, change or replacement, do not make
The essence of appropriate technical solution departs from the spirit and scope of embodiment of the present invention technical scheme, should all cover the protection in the present invention
Within the scope of.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. a kind of electrical power services offer device, it is characterised in that described device is arranged in vehicle mobile terminals, for by void
Intend dedicated network to be connected with power business server, there is provided the interface of user and the power business server interaction；
Described device includes：For the draw-in groove that the power purchase card of user is inserted, the processor being connected with the draw-in groove；Respectively with the place
The touch screen of reason device connection, identity card identifier, printer；
The processor includes：
Information query unit, for the inquiry request that receive user is triggered by the touch screen, the inquiry request is forwarded
To the power business server, and the Query Result that the power business server is returned is shown in the finger of the touch screen
Positioning is put；The inquiry request carries the coding of the user, described to be encoded to what user was input into by the touch screen,
Or read on the power purchase card being encoded to from the draw-in groove automatically；
Recharging and paying unit, is asked by the recharging and paying that the touch screen is triggered for receive user, by Net silver power purchase side
Formula collects the electricity charge that user pays, and generates payment information, and the payment information is transmitted to the power business server；
New user's registration unit, for showing electricity consumption type selecting prompt column on the touchscreen；Receive the electricity consumption of user input
The information of reading identity card after type, is shown on the touchscreen, receives the identity card letter that the identity card identifier reads
Breath, carries out examining after preservation to the ID card information, in touch screen display new clothes user's application form, receives the use
The application materials of newly applying for card that family is filled in, submit the application materials of newly applying for card to the power business server；
Manual service docks unit, is asked by the manual service that the touch screen is triggered for receive user, to the electric power
Service server sends the manual service request, connects online and idle customer service to trigger the power business server
Machine, is that the electrical power services offer device and the service machine set up line, makes the business personnel of the user and the service machine
Remote audio or video calling are carried out, customer complaint is processed in time or is assisted user to carry out business handling.
2. device according to claim 1, it is characterised in that the recharging and paying unit, is additionally operable to purchasing by Net silver
The electricity charge that user pays are collected electrically before, recharging and paying request is transmitted to into the power business server, to touch
Send out power business server described and the user profile is verified；And receive the checking that the power business server is returned
As a result；
Recharging and paying request carries user profile, and the user profile is to read on power purchase card from the draw-in groove
, or read from the identity card being positioned in identity card identifier.
3. device according to claim 1, it is characterised in that the recharging and paying unit is additionally operable to by Net silver power purchase
Before mode collects the electricity charge that user pays, power purchase card user is determined whether, if so, then read power purchase card information, according to institute
State power purchase card information and collect the electricity charge that user pays；Include the subscriber-coded information alert hurdle of input if it is not, showing, read
User input it is subscriber-coded, subscriber-coded collect the electricity charge that user pays according to described.
4. device according to claim 1, it is characterised in that the recharging and paying unit is for by Net silver power purchase mode
Complete the electricity charge to pay, including：
Show the bank for payment selected for user；
Enter the private subscribers payment management system of the bank of access customer selection, show the private subscribers payment management system of the bank
The payment data User Interface that system is provided；
The payment data filled in by user is read, the charging information database for connecting the bank calls the pay imformation of correlation to supply
Payment user inquiry and confirmation；
After receiving the confirmation of user, connect the private subscribers payment management system of the bank, so that user directly makes
Payment operation is carried out to the private subscribers payment management system with network payment instrument；
Receive after the payment information that the private subscribers payment management system returns has been added to charging information database, point out
Subscriber payment success, and payment information is transmitted to power business server.
5. device according to claim 1, it is characterised in that described device also includes information ciphering unit, for car
The each information or request that load mobile terminal is sent to the power business server by VPN (virtual private network) is encrypted.
6. a kind of electrical power services offer device, described device are arranged on power business server, it is characterised in that including service
Main frame；
The service host includes：
Enquiry module, for receive vehicle mobile terminals transmission the coding for including user inquiry request after, according to institute
The coding and the inquiry request for stating user searches the corresponding information of the user from residential electricity consumption data base, by what is found
Described information returns to the vehicle mobile terminals as Query Result；
Business handling module, the business handling for processing business hall business handling device are asked, the business handling request bag
Include new user's registration request；
Manual service module, for receiving the manual service request that the vehicle mobile terminals are initiated, is the vehicle-mounted mobile end
End and online and idle service machine line.
7. device according to claim 6, it is characterised in that the manual service module include real-time statistics submodule and
Task choosing submodule；The business personnel that the real-time statistics submodule is used for each service machine side of real-time statistics is online, idle
Status information and the wait service status information of the vehicle mobile terminals side；The task choosing submodule is used for will be online
And the service machine of free time is connected with the vehicle mobile terminals for waiting service state.
8. a kind of electrical power services system, it is characterised in that including the vehicle-mounted mobile end described in any one in Claims 1-4
Power business server in end and claim 5 to 7 described in any one.
9. system according to claim 8, it is characterised in that the system also includes multiple stage service machine, the service machine
For providing interface for the interaction of business personnel and power business server.
10. system according to claim 9, it is characterised in that the service machine includes audio frequency and video control module and communication
Module, control of the audio frequency and video control module for the audio and video equipment to the service machine, the communication module are used
Between the service machine and the business hall business handling device and the service machine and the power business server
Communication.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201611271329.7A CN106611388A (en) | 2016-12-30 | 2016-12-30 | Power service supply device and power service system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201611271329.7A CN106611388A (en) | 2016-12-30 | 2016-12-30 | Power service supply device and power service system |
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| CN106611388A true CN106611388A (en) | 2017-05-03 |
Family
ID=58636863
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| Application Number | Title | Priority Date | Filing Date |
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| CN201611271329.7A Pending CN106611388A (en) | 2016-12-30 | 2016-12-30 | Power service supply device and power service system |
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| CN109214798A (en) * | 2017-07-07 | 2019-01-15 | 中国移动通信集团公司 | A kind of method and device for realizing business handling based on Third-party payment platform |
| CN109410456A (en) * | 2018-09-11 | 2019-03-01 | 国网山东省电力公司烟台供电公司 | Intelligent electric power self-help serving system |
| CN110264578A (en) * | 2019-06-18 | 2019-09-20 | 广州地铁设计研究院股份有限公司 | A kind of passenger service system of urban track traffic |
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