CN106603264A - Method and equipment for positioning fault root - Google Patents

Method and equipment for positioning fault root Download PDF

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Publication number
CN106603264A
CN106603264A CN201510685015.0A CN201510685015A CN106603264A CN 106603264 A CN106603264 A CN 106603264A CN 201510685015 A CN201510685015 A CN 201510685015A CN 106603264 A CN106603264 A CN 106603264A
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China
Prior art keywords
log
failure
traffic failure
analysis strategy
pending
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CN201510685015.0A
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Chinese (zh)
Inventor
唐寅
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Alibaba Group Holding Ltd
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Alibaba Group Holding Ltd
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Priority to CN201510685015.0A priority Critical patent/CN106603264A/en
Publication of CN106603264A publication Critical patent/CN106603264A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0677Localisation of faults
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0631Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H04L41/064Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis involving time analysis

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Debugging And Monitoring (AREA)

Abstract

The invention discloses a method and equipment for positioning a fault root. The method comprises the steps of: acquiring a service fault to be processed, and finding log information associated with the service fault to be processed according to the service fault to be processed; determining a log analysis strategy corresponding to the service fault to be processed according to a preset relationship between service faults and log analysis strategies; and utilizing the determined log analysis strategy, analyzing the found log information, and positioning to obtain the fault root which causes the occurrence of the service fault to be processed. Thus, once a fault occurs in the service execution process, the fault root causing the service fault can be analyzed quickly by adopting the method and the equipment provided by the invention without consuming a lot of manpower, the manpower resources are saved, the fault root analysis efficiency can be improved, and the use experience of the user using application software can be improved.

Description

A kind of method and apparatus of positioning failure root
Technical field
The application is related to internet information processing technology field, more particularly to a kind of method of positioning failure root And equipment.
Background technology
With the development of Internet technology, substantial amounts of application software is occurred in that on internet platform, these should The production and life given people with software brings great convenience.In order to adapt to the needs of social development, should Function with software is more and more, if the institute of application software functional is concentrated in a system, then Not only increase the complexity of system, and will also decrease the extensibility and fault-tolerance of system, be unfavorable for whole The operation of system.
Jing research and developments, at present increasing application software is using the application software of multisystem framework, i.e., Different functions is distributed in different systems, it is jointly the application to enable these systems by debugging Software provides various services.
For example:Services Oriented Achitecture (English:Service-Oriented Architecture;Abbreviation: SOA).When the outer layer system of SOA receives Business Processing asks, at the Business Processing request Reason, when other systems assist process is needed in processing procedure, calls other to be by different calling interfaces System, by multiple system helps the process to the Business Processing request is completed.
However, the system architecture exploitation maintenance cost for building this complexity is reduced, but in use Occur in that new problem:Once there are unexpected failure problems (for example:Instrument in software cannot use, Client-initiated business conduct failure etc.), then how quickly to analyze causes unexpected failure occur The root of problem becomes major issue.
The mode of present analysis fault rootstock typically takes the mode of artificial Check System step by step, per level system System engineer be analyzed by the daily record to the system, last Macro or mass analysis result determine cause therefore There is problems with the root that barrier occurs, this mode:One side accident analysis efficiency comparison is low, the opposing party Face consumes substantial amounts of manpower so that failure problems can not access solution in time, reduces user to application software The Consumer's Experience for using.
The content of the invention
In view of this, the embodiment of the present application provides a kind of method and apparatus of positioning failure root, for solving The certainly low problem of accident analysis efficiency comparison in prior art.
A kind of method of positioning failure root, including:
Pending traffic failure is obtained, and according to the pending traffic failure, lookup is waited to locate with described The associated log information of the traffic failure of reason;
According to the preset relation between traffic failure and log analysis strategy, it is determined that with the pending business The corresponding log analysis strategy of failure;
Using the log analysis strategy for determining, the log information to finding is analyzed, and positions Obtain the fault rootstock for causing the pending traffic failure to occur.
A kind of equipment of positioning failure root, including:
Acquiring unit, for obtaining pending traffic failure, and according to the pending traffic failure, The log information that lookup is associated with the pending traffic failure;
Determining unit, for according to the preset relation between traffic failure and log analysis strategy, it is determined that and institute State the corresponding log analysis strategy of pending traffic failure;
Positioning unit, for using the log analysis strategy for determining, to the log information for finding It is analyzed, positioning obtains the fault rootstock for causing the pending traffic failure to occur.
The application has the beneficial effect that:
The method of the positioning failure root that the embodiment of the present application is provided, by obtaining pending traffic failure, And according to the pending traffic failure, search the daily record letter being associated with the pending traffic failure Breath;According to the preset relation between traffic failure and log analysis strategy, it is determined that with the pending business The corresponding log analysis strategy of failure;Using the log analysis strategy for determining, to the day for finding Will information is analyzed, and positioning obtains the fault rootstock for causing the pending traffic failure to occur.So, Once breaking down in process of service execution, without the need for consuming substantial amounts of manpower, carried by the embodiment of the present application For technical scheme, can quickly analyze the fault rootstock for causing traffic failure, not only save human resourcess, The analysis efficiency of fault rootstock can also be improved, user is lifted in the Consumer's Experience using application software.
Description of the drawings
Technical scheme in order to be illustrated more clearly that the embodiment of the present application, below will be to institute in embodiment description The accompanying drawing that needs are used is briefly introduced, it should be apparent that, drawings in the following description are only the application's Some embodiments, for one of ordinary skill in the art, in the premise for not paying creative labor Under, can be with according to these other accompanying drawings of accompanying drawings acquisition.
A kind of schematic flow sheet of the method for positioning failure root that Fig. 1 is provided for the embodiment of the present application;
Fig. 2 is the schematic diagram of log analysis strategy;
A kind of structural representation of the equipment of positioning failure root that Fig. 3 is provided for the embodiment of the present application.
Specific embodiment
In order to realize the purpose of the application, the embodiment of the present application provide a kind of method of positioning failure root and Equipment, by obtaining pending traffic failure, and according to the pending traffic failure, searches and institute State the associated log information of pending traffic failure;According between traffic failure and log analysis strategy Preset relation, it is determined that log analysis strategy corresponding with the pending traffic failure;Using the institute for determining Log analysis strategy is stated, the log information to finding is analyzed, positioning obtains causing described waiting to locate The fault rootstock that the traffic failure of reason occurs.So, once breaking down in process of service execution, without the need for Substantial amounts of manpower is consumed, the technical scheme provided by the embodiment of the present application, can quickly analyze causes industry The fault rootstock of business failure, not only saves human resourcess, moreover it is possible to improve the analysis efficiency of fault rootstock, is lifted User is in the Consumer's Experience using application software.
It should be noted that traffic failure described in the embodiment of the present application may refer to predefined failure classes Type, for example:Failure in terms of system hardware;The fault type that non-predetermined is defined is may also mean that, i.e., cannot Expected failure, for example:Unsuccessfully etc., the latter is properly termed as in actual applications abnormal phenomena to service inquiry.
With reference to Figure of description, to the application, each embodiment is described in further detail.Obviously, institute The embodiment of description is only some embodiments of the present application, rather than the embodiment of whole.Based on the application In embodiment, it is all that those of ordinary skill in the art are obtained under the premise of creative work is not made Other embodiments, belong to the scope of the application protection.
A kind of schematic flow sheet of the method for positioning failure root that Fig. 1 is provided for the embodiment of the present application.It is described Method can be with as described below.The executive agent of the embodiment of the present application can be processing equipment, the processing equipment position The logical block in third party device, or transaction processing system outside transaction processing system, it is main It is used for the fault rootstock of the traffic failure of appearance in positioning service processing system.
Step 101:Pending traffic failure is obtained, and according to the pending traffic failure, is searched The log information being associated with the pending traffic failure.
In a step 101, when the business when application software operationally or in application software is processed, Detect whether traffic failure, once detecting the traffic failure of generation, obtain the traffic failure, and will The traffic failure is used as pending traffic failure.
When pending traffic failure is got, the day being associated with the pending traffic failure is searched Will information.
Specifically, first, it is determined that the identification information of the business related to the pending traffic failure;Its It is secondary, according to the identification information of the business, search the day produced when the business is called in different system Will information, and the log information for finding is associated, obtain and the pending traffic failure Associated full link log information.
Because the processed business described in the embodiment of the present application may need multiple system cooperations to process, So when detecting processed business and breaking down, need to obtain processed with this from different system The associated log information of business, now, by the identification information (or Route Distinguisher) of processed business, Automatically travel through and parse route daily record, processed business between each different system invoked process string Connection gets up, and obtains the information exchange flow chart of processed business;Finally, based on the information exchange flow chart, The log information being associated with the business being processed is transferred from related system, is obtained and the business being processed The associated full link log information of failure.
Step 102:According to the preset relation between traffic failure and log analysis strategy, it is determined that treating with described The corresponding log analysis strategy of traffic failure of process.
In a step 102, in system initialization or other times, can be by traffic failure and log analysis In preset relation write processing equipment between strategy, in order to processing equipment when traffic failure is detected, It is determined that log analysis strategy corresponding with the pending traffic failure.
The preset relation set up between traffic failure and log analysis strategy is illustrated how below.
The first step, obtains the history process record of traffic failure, and analyzes and included in the history process record Cause the fault rootstock and the log information corresponding with the fault rootstock that the traffic failure occurs Log feature.
Mapping relations between the fault rootstock and the log feature are defined as log analysis by second step Strategy, and the corresponding relation set up between the traffic failure and the log analysis strategy.
In the first step, the history process record of traffic failure can be in investigation by the engineer of each system Record during traffic failure, or system investigates the flow process of traffic failure according to the engineer of each system Produce, be not specifically limited here.
For example:Assume to include N number of system (system 1~system N) in transaction processing system, go out in system 1 There is traffic failure in existing A business, and the log information related to A business is searched first in system 1, looks for To log information 1, the log feature of log information 1 is now determined, it is assumed that the log feature of log information 1 Meet setting feature 1, now determine further analysis system 2, search in system 2 related to A business Log information, successively down, determine the fault rootstock for causing A business traffic failure occur, this mistake Journey will produce the history process record of traffic failure.
By the analysis of the history process record to traffic failure, you can obtain the day for different business failure Will analysis strategy.
In log analysis strategy comprising the fault rootstock for causing the traffic failure to occur and with the failure The log feature of the corresponding log information of root, can store in the form of a table in processing, may be used also With the storage in the form of binary tree in processing.
It should be noted that the log analysis strategy corresponding to each traffic failure is at least one.
As shown in table 1, it is a kind of log analysis Policy Table corresponding to traffic failure:
Table 1
It should be noted that different system setting feature can be differed, it is also possible to identical, do not limit here It is fixed.
From table 1 it follows that the corresponding log analysis strategy of same traffic failure is comprising at least one, Each log analysis strategy is directed to a kind of fault rootstock, the log information corresponding to different log analysis strategies Log feature it is also different.
Additionally, the log analysis strategy shown in table 1 can also be stored by the form of binary tree, such as Fig. 2 It is shown, it is the schematic diagram of log analysis strategy.
Step 103:Using the log analysis strategy for determining, the log information to finding is carried out Analysis, positioning obtains the fault rootstock for causing the pending traffic failure to occur.
In step 103, it is determined that the log feature of the log information for finding;According to determining Mapping relations between the fault rootstock included in log analysis strategy and log feature, described in finding The log feature of log information is matched with the log feature included in the log analysis strategy;Will with look into The daily record included in the log analysis strategy that the log feature of the log information for finding matches is special Levy corresponding fault rootstock and orientate the fault rootstock for causing the pending traffic failure to occur as.
Specifically, the log information first to finding carries out pretreatment, determines each log information Log feature.
As shown in table 2, be determine each log information log feature signal table:
Table 2
System Log feature
System 1 The log feature of log information meets setting feature 2
System 2 Nothing
System 3 The log feature of log information meets setting feature 5
...... ......
System N The log feature of log information meets setting feature 8
Secondly, it is compared with the log feature that includes in the log analysis strategy for determining successively, searches daily record The log analysis strategy of feature comparison match.
For example:The daily record included in log analysis strategy listed in log feature in table 2 and table 1 is special Levy and matched, it can be seen that match with the log analysis strategy of last string in table 1.
Finally, closed according to the mapping between the fault rootstock and log feature included in the log analysis strategy System, includes in the log analysis strategy that will be matched with the log feature of the log information for finding The corresponding fault rootstock of log feature orientate the failure root for causing the pending traffic failure to occur as Source, i.e. fault rootstock 5.
Assume that the log information to finding carries out pretreatment, determine that the daily record of each log information is special Levy as shown in table 3:
Table 3
System Log feature
System 1 The log feature of log information meets setting feature 2
System 2 Nothing
System 3 The log feature of log information meets setting feature 5
...... ......
System N The log feature of log information meets setting feature 7
So, in the manner described above analysis causes the fault rootstock that the pending traffic failure occurs for event Barrier root 4.
As can be seen here, the log feature change of the log information for finding, will cause the log analysis plan for matching It is slightly different, then the fault rootstock for navigating to is also different.
In another embodiment of the application, methods described also includes:
When the fault rootstock for causing the pending traffic failure to occur is navigated to, it is determined that excluding the industry The treatment measures of business failure, and by the treatment measures and cause what the pending traffic failure occurred Fault rootstock is exported, to indicate to exclude the traffic failure using the treatment measures.
Specifically, after the completion of traffic failure analysis, by the conclusion of traffic failure analysis and processing business event The treatment measures of barrier are exported to user, in order to fault rootstock and process that user obtains in time traffic failure Measure, lifts Consumer's Experience of the user using application software.
The information of output can be:
Traffic failure:A business performs failure;
The identification information of business:123456-ABCD;
Analytical conclusions:System N, both sides' contract signing relationship inquiry failure that A business is performed;
Suggestion treatment measures:System N, checks whether whether subscription data is deleted/contracted by mistake out of date;
Etc..
The method of the positioning failure root provided by the embodiment of the present application, obtains pending traffic failure, And according to the pending traffic failure, search the daily record letter being associated with the pending traffic failure Breath;According to the preset relation between traffic failure and log analysis strategy, it is determined that with the pending business The corresponding log analysis strategy of failure;Using the log analysis strategy for determining, to the day for finding Will information is analyzed, and positioning obtains the fault rootstock for causing the pending traffic failure to occur.So, Once breaking down in process of service execution, without the need for consuming substantial amounts of manpower, carried by the embodiment of the present application For technical scheme, can quickly analyze the fault rootstock for causing traffic failure, not only save human resourcess, The analysis efficiency of fault rootstock can also be improved, user is lifted in the Consumer's Experience using application software.
A kind of structural representation of the equipment of positioning failure root that Fig. 3 is provided for the embodiment of the present application.It is described Equipment includes:Acquiring unit 31, determining unit 32 and positioning unit 33, wherein:
Acquiring unit 31, for obtaining pending traffic failure, and according to the pending traffic failure, The log information that lookup is associated with the pending traffic failure;
Determining unit 32, for according to the preset relation between traffic failure and log analysis strategy, it is determined that with The corresponding log analysis strategy of the pending traffic failure;
Positioning unit 33, for using the log analysis strategy for determining, to the daily record letter for finding Breath is analyzed, and positioning obtains the fault rootstock for causing the pending traffic failure to occur.
In another embodiment of the application, the acquiring unit 31 is according to the pending business event Barrier, searches the log information being associated with the pending traffic failure, including:
It is determined that the identification information of the business related to the pending traffic failure;
According to the identification information of the business, the day produced when the business is called in different system is searched Will information, and the log information for finding is associated, obtain and the pending traffic failure Associated full link log information.
In another embodiment of the application, the positioning unit 33 is using the log analysis for determining Strategy, the log information to finding is analyzed, and positioning obtains causing the pending business event The fault rootstock that barrier occurs, including:
It is determined that the log feature of the log information for finding;
According to the mapping between the fault rootstock and log feature included in the log analysis strategy for determining Relation, the daily record that will be included in the log feature of the log information for finding and the log analysis strategy Feature is matched;
Wrap in the log analysis strategy that will be matched with the log feature of the log information for finding The corresponding fault rootstock of log feature for containing orientates the failure for causing the pending traffic failure to occur as Root.
In another embodiment of the application, the equipment also includes:Unit 34 is set up, wherein:
It is described to set up unit 34, for setting up in the following manner between traffic failure and log analysis strategy Preset relation, including:
Obtain traffic failure history process record, and analyze include in the history process record cause institute State the fault rootstock of traffic failure generation and the daily record spy of the log information corresponding with the fault rootstock Levy;
Mapping relations between the fault rootstock and the log feature are defined as into log analysis strategy, and The corresponding relation set up between the traffic failure and the log analysis strategy.
In another embodiment of the application, the equipment also includes:Processing unit 35, wherein:
The processing unit 35, for navigating to the failure root for causing the pending traffic failure to occur During source, it is determined that excluding the treatment measures of the traffic failure, and by the treatment measures and cause described treating The fault rootstock output that the traffic failure of process occurs, to indicate to exclude the business using the treatment measures Failure.
It should be noted that the equipment described in the embodiment of the present application can be realized by software mode, it is also possible to Realized by hardware mode, do not limited here.
Equipment described in the embodiment of the present application once detects failure in process of service execution, without the need for consuming Substantial amounts of manpower, can quickly analyze the fault rootstock for causing traffic failure, not only save human resourcess, The analysis efficiency of fault rootstock can also be improved, user is lifted in the Consumer's Experience using application software.
It will be understood by those skilled in the art that embodiments herein can be provided as method, device (equipment), Or computer program.Therefore, the application can using complete hardware embodiment, complete software embodiment, Or with reference to the form of the embodiment in terms of software and hardware.And, the application can adopt at one or more it In include computer-usable storage medium (the including but not limited to disk storage of computer usable program code Device, CD-ROM, optical memory etc.) on implement computer program form.
The application is with reference to the method according to the embodiment of the present application, device (equipment) and computer program Flow chart and/or block diagram describing.It should be understood that can by computer program instructions flowchart and/or Each flow process and/or square frame and flow chart and/or the flow process in block diagram and/or square frame in block diagram With reference to.These computer program instructions can be provided to general purpose computer, special-purpose computer, Embedded Processor Or the processor of other programmable data processing devices is producing a machine so that by computer or other The instruction of the computing device of programmable data processing device produce for realizing in one flow process of flow chart or The device of the function of specifying in one square frame of multiple flow processs and/or block diagram or multiple square frames.
These computer program instructions may be alternatively stored in can guide computer or other programmable datas process to set In the standby computer-readable memory for working in a specific way so that in being stored in the computer-readable memory Instruction produce and include the manufacture of command device, command device realization is in one flow process or multiple of flow chart The function of specifying in one square frame of flow process and/or block diagram or multiple square frames.
These computer program instructions also can be loaded in computer or other programmable data processing devices, made Obtain and series of operation steps is performed on computer or other programmable devices to produce computer implemented place Reason, so as to the instruction performed on computer or other programmable devices is provided for realizing in flow chart one The step of function of specifying in flow process or one square frame of multiple flow processs and/or block diagram or multiple square frames.
Although having been described for the preferred embodiment of the application, those skilled in the art once know base This creative concept, then can make other change and modification to these embodiments.So, appended right will Ask and be intended to be construed to include preferred embodiment and fall into having altered and changing for the application scope.
Obviously, those skilled in the art can carry out various changes and modification without deviating from this Shen to the application Scope please.So, if these modifications of the application and modification belong to the application claim and its equivalent Within the scope of technology, then the application is also intended to comprising these changes and modification.

Claims (10)

1. a kind of method of positioning failure root, it is characterised in that include:
Pending traffic failure is obtained, and according to the pending traffic failure, lookup is waited to locate with described The associated log information of the traffic failure of reason;
According to the preset relation between traffic failure and log analysis strategy, it is determined that with the pending business The corresponding log analysis strategy of failure;
Using the log analysis strategy for determining, the log information to finding is analyzed, and positions Obtain the fault rootstock for causing the pending traffic failure to occur.
2. the method for positioning failure root as claimed in claim 1, it is characterised in that treated according to described The traffic failure of process, searches the log information being associated with the pending traffic failure, including:
It is determined that the identification information of the business related to the pending traffic failure;
According to the identification information of the business, the day produced when the business is called in different system is searched Will information, and the log information for finding is associated, obtain and the pending traffic failure Associated full link log information.
3. the method for positioning failure root as claimed in claim 1, it is characterised in that using what is determined The log analysis strategy, the log information to finding is analyzed, and positioning obtains causing described treating The fault rootstock that the traffic failure of process occurs, including:
It is determined that the log feature of the log information for finding;
According to the mapping between the fault rootstock and log feature included in the log analysis strategy for determining Relation, the daily record that will be included in the log feature of the log information for finding and the log analysis strategy Feature is matched;
Wrap in the log analysis strategy that will be matched with the log feature of the log information for finding The corresponding fault rootstock of log feature for containing orientates the failure for causing the pending traffic failure to occur as Root.
4. the method for the positioning failure root as described in any one of claims 1 to 3, it is characterised in that The preset relation set up in the following manner between traffic failure and log analysis strategy, including:
Obtain traffic failure history process record, and analyze include in the history process record cause institute State the fault rootstock of traffic failure generation and the daily record spy of the log information corresponding with the fault rootstock Levy;
Mapping relations between the fault rootstock and the log feature are defined as into log analysis strategy, and The corresponding relation set up between the traffic failure and the log analysis strategy.
5. the method for positioning failure root as claimed in claim 4, it is characterised in that methods described is also Including:
When the fault rootstock for causing the pending traffic failure to occur is navigated to, it is determined that excluding the industry The treatment measures of business failure, and by the treatment measures and cause what the pending traffic failure occurred Fault rootstock is exported, to indicate to exclude the traffic failure using the treatment measures.
6. a kind of equipment of positioning failure root, it is characterised in that include:
Acquiring unit, for obtaining pending traffic failure, and according to the pending traffic failure, The log information that lookup is associated with the pending traffic failure;
Determining unit, for according to the preset relation between traffic failure and log analysis strategy, it is determined that and institute State the corresponding log analysis strategy of pending traffic failure;
Positioning unit, for using the log analysis strategy for determining, to the log information for finding It is analyzed, positioning obtains the fault rootstock for causing the pending traffic failure to occur.
7. the equipment of positioning failure root as claimed in claim 6, it is characterised in that the acquisition list The daily record letter being associated with the pending traffic failure is searched according to the pending traffic failure by unit Breath, including:
It is determined that the identification information of the business related to the pending traffic failure;
According to the identification information of the business, the day produced when the business is called in different system is searched Will information, and the log information for finding is associated, obtain and the pending traffic failure Associated full link log information.
8. the equipment of positioning failure root as claimed in claim 6, it is characterised in that the positioning list Unit is analyzed, is positioned to using the log analysis strategy for determining, the log information to finding To the fault rootstock for causing the pending traffic failure to occur, including:
It is determined that the log feature of the log information for finding;
According to the mapping between the fault rootstock and log feature included in the log analysis strategy for determining Relation, the daily record that will be included in the log feature of the log information for finding and the log analysis strategy Feature is matched;
Wrap in the log analysis strategy that will be matched with the log feature of the log information for finding The corresponding fault rootstock of log feature for containing orientates the failure for causing the pending traffic failure to occur as Root.
9. the equipment of the positioning failure root as described in any one of claim 6 to 8, it is characterised in that The equipment also includes:Unit is set up, wherein:
It is described to set up unit, it is pre- between traffic failure and log analysis strategy for setting up in the following manner If relation, including:
Obtain traffic failure history process record, and analyze include in the history process record cause institute State the fault rootstock of traffic failure generation and the daily record spy of the log information corresponding with the fault rootstock Levy;
Mapping relations between the fault rootstock and the log feature are defined as into log analysis strategy, and The corresponding relation set up between the traffic failure and the log analysis strategy.
10. the equipment of positioning failure root as claimed in claim 9, it is characterised in that the equipment is also Including:Processing unit, wherein:
The processing unit, for navigating to the fault rootstock for causing the pending traffic failure to occur When, it is determined that exclude the treatment measures of the traffic failure, and by the treatment measures and cause described to wait to locate The fault rootstock output that the traffic failure of reason occurs, to indicate to exclude the business event using the treatment measures Barrier.
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CN107342891A (en) * 2017-06-07 2017-11-10 厦门金龙旅行车有限公司 A kind of method of remote collection vehicle trouble data
CN108429636A (en) * 2018-02-01 2018-08-21 阿里巴巴集团控股有限公司 Position the method and device and electronic equipment of pathological system
CN108768752A (en) * 2018-06-25 2018-11-06 华为技术有限公司 fault locating method, device and system
CN108880838A (en) * 2017-05-10 2018-11-23 阿里巴巴集团控股有限公司 Monitoring method and device, the computer equipment and readable medium of traffic failure
CN108880847A (en) * 2017-05-16 2018-11-23 北京微影时代科技有限公司 A kind of method and device of positioning failure
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Application publication date: 20170426