CN106503229A - A kind of reservation query method and system - Google Patents
A kind of reservation query method and system Download PDFInfo
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- CN106503229A CN106503229A CN201610970958.2A CN201610970958A CN106503229A CN 106503229 A CN106503229 A CN 106503229A CN 201610970958 A CN201610970958 A CN 201610970958A CN 106503229 A CN106503229 A CN 106503229A
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- Prior art keywords
- reservation
- information
- user
- owner
- designer
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/20—Information retrieval; Database structures therefor; File system structures therefor of structured data, e.g. relational data
- G06F16/24—Querying
- G06F16/245—Query processing
- G06F16/2457—Query processing with adaptation to user needs
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
- G06Q30/015—Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
- G06Q30/016—After-sales
Abstract
The present invention proposes a kind of reservation query method, including：The subscription information inquiry request of an at least businessman of response user's reservation, obtains subscription information and/or the reservation cancellation information of the user of server end storage, generates and show the reservation trace information of the user.Present invention also offers a kind of reservation query system.The reservation query method and system, the subscription information of user not only can be seen by the businessman of user's reservation, and the reservation cancellation reason that the user cancels other businessmans of reservation can be inquired about, the businessman for helping user to preengage more comprehensively understands the business demand of user, so as to formulate the service plan for the user, user's satisfactory service effect is reached.
Description
Technical field
The present invention relates to intelligence reservation technical field, in particular to a kind of reservation query method and system.
Background technology
In recent years, with the popularization of ecommerce, the either transaction between personal consumption or enterprise becomes increasingly dependent on
Product or information on services search and settlement on networks are realized in the Internet.The also networking of some service for life projects, such as beauty are beautiful
Send out, fit up etc., the complicated processes that queues up or negotiate a price face-to-face are reduced by the way of the Internet is predetermined.But scheduled businessman
Only it will be seen that the subscription information of user input, businessman tends not to fully understand user's request, so as to satisfied offer and user
The more identical service of business demand.
For example, owner's reservation designer helps the personalized designs for carrying out indoor environment.Designer is fully understood by owner's
Business demand becomes very important.Designer directly determines designer to house the degree of understanding of the business demand of owner
Can transformation reach owner's desired design effect.But, existing design service platform is single to the business demand acquisition modes of owner,
Can do nothing to help designer to be accurately positioned owner's business demand, be more directed to so as to affect designer to be formulated according to requirements of the owner
Property design, last design effect often with owner's expection deviation, Consumer's Experience is bad.
Content of the invention
The present invention is based on the problems referred to above, it is proposed that the reservation that a kind of help businessman is accurately positioned customer service demand is looked into
Ask method and system.
In view of this, an aspect of of the present present invention proposes a kind of reservation query method, including：
The subscription information inquiry request of an at least businessman of response user's reservation, obtains the user's of server end storage
Subscription information and/or reservation cancellation information, generate and show the reservation trace information of the user.
Further, the reservation query method also includes：The reserve requests of the user are responded, the use is obtained and store
The subscription information of family input is to the server end.
Further, the reservation query method also includes：The cancellation reserve requests of the user are responded, is generated and is shown
Reason fills in information；The reservation for obtaining and storing the user input cancels information to the server end.
Further, the reservation query method also includes：Respond the use that the user cancels an at least businessman of reservation
Family subscription information inquiry request, obtains and shows the subscription information of the user of the server end storage；Respond the user
Information inquiring request is cancelled in the user's reservation for cancelling an at least businessman of reservation, generates and shows unauthorized information.
Further, the reservation query method also includes：Respond the reservation of at least businessman that the user does not preengage
Information inquiring request, generates and shows unauthorized information.
Another aspect of the present invention additionally provides a kind of reservation query system, including acquiring unit, server and processor.
The acquiring unit, for responding the subscription information inquiry request of an at least businessman of user's reservation, obtains described
The subscription information of the user of server storage and/or reservation cancellation information.
The processor, for the subscription information according to the user and/or reservation cancellation information；Generate the pre- of the user
About trace information.
Further, the acquiring unit, is additionally operable to the reserve requests for obtaining the user, obtains the user input
Subscription information.The processor, is additionally operable to the control storage subscription information to the server.
Further, the reservation query system also includes Tip element.
The Tip element, for responding the cancellation reserve requests of the user, generates and shows that reason fills in prompting letter
Breath.
The acquiring unit, the reservation for being additionally operable to obtain the user input cancel information.
The processor, is additionally operable to the control storage reservation cancellation information to the server.
Further, the reservation query system also includes Tip element.
The acquiring unit, is additionally operable to the user's subscription information inquiry for responding at least businessman that the user cancels reservation
Request, obtains and shows the subscription information of the user of the server end storage.
The Tip element, looks into for responding user's reservation cancellation information of at least businessman that the user cancels reservation
Request is ask, is generated and is shown unauthorized information.
Further, the reservation query system also includes Tip element.
The Tip element, for responding the subscription information inquiry request of at least businessman that the user does not preengage, raw
Into and show unauthorized information.
The reservation query method and system that the present invention is provided, the businessman of user's reservation not only can see the reservation letter of user
Breath, and the reservation cancellation reason that the user cancels other businessmans of reservation can be inquired about, help the businessman of user's reservation more comprehensive
Understanding user business demand, so as to formulate the service plan for the user, reach user's satisfactory service effect.
For enabling the above objects, features and advantages of the present invention to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Description of the drawings
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below by to be used attached needed for embodiment
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, and it is right to be therefore not construed as
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, can be with according to this
A little accompanying drawings obtain other related accompanying drawings.
Fig. 1 shows the first pass schematic diagram of reservation query method provided in an embodiment of the present invention；
Fig. 2 shows the second procedure schematic diagram of reservation query method provided in an embodiment of the present invention；
Fig. 3 shows the structural representation of designer's preheater system provided in an embodiment of the present invention.
Main element symbol description：
100- reservation query systems；10- acquiring units；20- processors；30- servers；40- Tip elements.
Specific embodiment
For the ease of understanding the present invention, reservation query method and system are carried out becoming apparent from below with reference to relevant drawings,
It is fully described by.The preferred embodiment of reservation query method and system is given in accompanying drawing.Reservation query method and system can be with
Realized by many different forms, however it is not limited to embodiment described herein.Therefore, below to providing in the accompanying drawings
The detailed description of embodiments of the invention is not intended to limit the scope of claimed invention, but is merely representative of the present invention
Selected embodiment.It is based on embodiments of the invention, those skilled in the art institute on the premise of creative work is not made
The every other embodiment for obtaining, belongs to the scope of protection of the invention.
It should be noted that the reservation query method and system that the present invention is provided are applied to any e-commerce platform, this
In preengage as a example by designer helps carry out the personalized designs of indoor environment by owner, it is to be understood that being only exemplary here
Description, and the non-limiting reservation query method and system be only applied to designer inquiry owner's subscription information.Hereinafter described use
Family end is owner end, and the businessman end is designer end.
Embodiment 1
Fig. 1 shows the schematic flow sheet of reservation query method provided in an embodiment of the present invention.
As shown in figure 1, a kind of reservation query method is embodiments provided, including：
Step S10, responds the subscription information inquiry request of an at least businessman of user's reservation, obtains server end storage
The subscription information of the user and/or reservation cancellation information.
Specifically, owner logs in designer by wireless network etc. and preengages a platform reservation at least designer.Response owner
Reserve requests, explicit reservation interface obtains the subscription information that is input in the reservation interface of owner.The subscription information includes
Houseclearing and afternoon tea information.The houseclearing include house region, project cell, type of house, floor space,
Ideal design style, designer's coupling label or point family figure etc..The afternoon tea information is that owner understands surface information with designer, wraps
Include the information such as meet position, appointment time, owner's name and contact method.
Further, in the present embodiment, the type of house is provided with the options such as high residential building, villa.The ideal design
Style is provided with each style and distinguishes corresponding picture, including Northern Europe, intention, Mediterranean, Southeast Asia, English etc..The designer
Coupling label is the label information for the designer being suitable for for owner's coupling, is provided with video display animation, Fashion Design, music pleasure
The options such as device, game, painting and calligraphy tea ceremony.
Further, the subscription information also includes selected information of the owner to an at least designer.In the present embodiment, institute
Stating designer's reservation platform includes that the log-on message of an at least designer, the log-on message include the name of designer, contact
The information such as mode, design style, design qualifications and record of service, cases of design.The registration letter of designer on owner's browsing Design teacher reservation platform
Breath, according to a selected at least designer such as hobby of oneself as reservation object.In the present embodiment, same owner is at most pre-
About six designers, of course, it is possible to arrange other upper limits that owner at most preengages designer.Obtain the owner to preengage at least
One designer, authorizes the designer of the reservation to browse owner's information, and in other words, the designer of owner's reservation may browse through this
The subscription information of owner, and other designers not selected by owner cannot inquire about the owner in designer reservation platform
Subscription information, so as to strengthen the safety of owner's information.
In the present embodiment, no matter whether owner has been met with designer, if owner is dissatisfied to designer, or is regretted
A certain designer is selected, owner can cancel the reservation to arbitrary designer.Specifically, the cancellation of response owner is invited in advance
Ask, display suppression reason User Interface, obtain owner and cancel information in the reservation for cancelling the input of reason User Interface.Described
Reservation cancellation information includes the reasons why owner cancels the reservation to designer information, such as to the design style of designer, quotation
Deng dissatisfied.Preferably, when owner cancels reservation and does not fill in cancellation reason, generate and show that reason fills in information,
Cancel reason so as to point out owner to fill in reservation.It is to cancel reservation for pointing out owner to fill in that the reason fills in information
The information such as the text or picture of reason, such as " please fill in cancellation reservation reason！" etc..
Easily found by above description, in the present embodiment, owner only could cancel pre- after reservation cancellation information is filled in
About.In the present embodiment, the subscription information of owner and/or reservation are cancelled synchronizing information and are stored in server end, response owner's reservation
An at least designer subscription information inquiry request, obtain server end store the owner subscription information and/or reservation take
Disappear information, consequently facilitating the designer of owner's reservation more comprehensively understands the business demand of the owner.
Step S20, according to subscription information and/or the reservation cancellation information of the user, generates and shows the reservation of the user
Trace information.
Specifically, when the designer of owner's reservation inquires about owner's information, an at least designer of owner's reservation is responded
Subscription information inquiry request, obtain subscription information and/or the reservation cancellation information for simultaneously storing the owner according to server end, raw
Into and show the reservation trace information of the owner.In the present embodiment, the reservation trace information includes the owner to same house
To at least reservation of a designer and/or cancel the information that preengages in designer's reservation platform.In the present embodiment, the reservation
In trace information, owner to the reservation of arbitrary designer and/or cancels subscription information according to Time alignment.For example, owner is in May 1
Day reservation designer A, designer B and designer C, May 8 cancel reservation designer B, and designer A is preengage in the cancellation of May 9.If
Meter teacher C inquired about owner's information May 10, and the reservation trace information of the owner of generation includes the May 1 being arranged in order
Information is cancelled in subscription information, the reservation cancellation information on May 8 and the reservation on May 9.
Preferably, in order to ensure the fair competition between designer, and cause the designer of owner's reservation more comprehensive
Understanding the owner business demand, in another embodiment, described reservation trace information only include that the owner exists to same house
The quantity information of the designer of designer's reservation platform reservation and/or cancellation reservation, and reservation cancellation information.For example, exist
In a upper citing, designer C inquired about owner's information May 10, and the reservation trace information of the owner of generation includes owner
Three designers of reservation simultaneously cancel wherein two designers, and the cancellation reservation designer A and designer B that owner fills in respectively
The reasons why.This mode, the designer of owner's reservation can only be checked the quantity information of other designers of owner's reservation and be taken
Disappear subscription information, and can not check owner's reservation and/or cancel the log-on message of other designers of reservation, in other words,
The identity of the designer of owner's reservation and/or cancellation reservation is fuzzy for other arbitrary designers of owner's reservation.
Further, when the designer for being cancelled reservation by owner checks the subscription information of the owner, response owner cancels
Owner's subscription information inquiry request of an at least designer of reservation, obtains and shows the owner's of the server end storage
Subscription information.When the designer for being cancelled reservation by owner checks the reservation cancellation information of the owner, response owner cancels reservation
An at least designer owner reservation cancel information inquiring request, generate and show unauthorized information.The unauthorized information
It is to cancel the information such as the text or picture of reservation reason for pointing out the designer for cancelling reservation inquire about owner, such as
" your uncommitted access owner preengages cancellation information！" etc..
In the present embodiment, checked that the reservation of the owner is cancelled information and includes two kinds of sides by the designer that owner cancels reservation
Formula.Specifically, a kind of mode be a designer cannot inquire about owner cancel reservation arbitrary designer reservation cancel information, example
Such as, in upper one citing, designer A cancels information in the reservation of the requesting query owner of May 10, then generate and show and do not award
Power information, so as to designer A cannot check that the owner cancels information to the reservation of designer B and designer A.Another way is one
Designer cannot inquire about owner and cancel information to the reservation of the designer, and for example, in upper one citing, designer A was May 10
Information is cancelled in the reservation of the requesting query owner, then generate and show unauthorized information, so as to designer A cannot check the owner
Cancel information to the reservation of designer A, but owner can be inquired about and information is cancelled to the reservation of designer B.
Further, when in designer reservation platform, other are not inquired about the pre- of the owner by the designer that owner preengages
About information or during reservation cancellation information, responds the subscription information inquiry request of an at least businessman that owner does not preengage, generates and aobvious
Show unauthorized information.The unauthorized information is to believe for pointing out the designer not preengage inquire about owner's reservation
The information such as the text or picture of breath and reservation cancellation information, such as " you are uncommitted to access owner's subscription information！" etc..
Easily found by above description, in the present embodiment, as long as the designer preengage by owner can inquire about the industry
Main subscription information, but only preengage and preengage the designer that is not cancelled and could inquire about the reservation of the owner by owner and cancel
Information.The designer for being cancelled reservation cannot check that owner preengages cancellation information to which, it is possible to reduce owner is made to designer
The burden of objective evaluation, cancels reservation reason so as to owner's feedback is more real, beneficial to Specification Design teacher occupation level.And not
The designer preengage by owner cannot both inquire about the subscription information of the owner, cannot also inquire about the reservation query information of the owner,
So as to ensure the safety of owner's information.
Embodiment 2
Fig. 2 shows the schematic flow sheet of reservation query method provided in an embodiment of the present invention.
As shown in Fig. 2 a kind of reservation query method is embodiments provided, including：
Step S1, responds the reserve requests of user, obtains and store the subscription information of user input to the server end.
Specifically, owner logs in designer by wireless network etc. and preengages a platform reservation at least designer.Response owner
Reserve requests, explicit reservation interface obtains the subscription information that is input in the reservation interface of owner.The subscription information includes
Houseclearing and afternoon tea information.The houseclearing include house region, project cell, type of house, floor space,
Ideal design style, designer's coupling label or point family figure etc..The afternoon tea information is that owner understands surface information with designer, wraps
Include the information such as meet position, appointment time, owner's name and contact method.
Further, the subscription information also includes selected information of the owner to an at least designer.In the present embodiment, institute
Stating designer's reservation platform includes the log-on message of an at least designer.The note of designer on owner's browsing Design teacher reservation platform
Volume information, according to a selected at least designer such as hobby of oneself as reservation object.Obtain the owner to preengage extremely
A few designer, authorizes the designer of the reservation to browse owner's information.
Further, the synchronous subscription information for storing the user is to server end.
Step S2, responds the cancellation reserve requests of user, generates and show that reason fills in information.
In the present embodiment, no matter whether owner has been met with designer, if owner is dissatisfied to designer, or is regretted
A certain designer is selected, owner can cancel the reservation to arbitrary designer.Specifically, the cancellation of response owner is invited in advance
Ask, generate and show that reason fills in information, cancel reason so as to point out owner to fill in reservation.The reason fills in prompting letter
Breath is for pointing out owner to fill in the information such as the text or picture of the reasons why cancelling reservation, such as " please fill in cancellation reservation reason！”
Deng.
Step S3, obtains and the reservation of storage user input cancels information to the server end.
Specifically, the cancellation reserve requests of owner are responded, and display suppression reason User Interface obtains owner in the cancellation
Information is cancelled in the reservation of reason User Interface input.The reservation cancellation information includes that owner cancels the reservation to a designer
Reason information, such as dissatisfied to the design style of designer, quotation etc..Further, the synchronous reservation for storing the owner is cancelled
Information is to the server end.
Step S4, responds the subscription information inquiry request of an at least businessman of user's reservation, obtains server end storage
The subscription information of the user and/or reservation cancellation information, generate and show the reservation trace information of the user.
Specifically, the subscription information inquiry request of an at least designer of response owner reservation, obtains server end storage
The subscription information of the owner and/or reservation cancellation information.According to subscription information and/or the reservation cancellation information of the owner, generate
And show the reservation trace information of the owner.The reservation trace information includes the owner to same house in designer's reservation
Platform at least reservation of a designer and/or cancels the information that preengages.In the present embodiment, owner in the reservation trace information
Reservation and/or cancellation subscription information to arbitrary designer is according to Time alignment.The reservation trace information is easy to owner to preengage
Designer more comprehensively understand the business demand of the owner.
Preferably, in order to ensure the fair competition between designer, and cause the designer of owner's reservation more comprehensive
Understanding the owner business demand, in another embodiment, described reservation trace information only include that the owner exists to same house
The quantity information of the designer of designer's reservation platform reservation and/or cancellation reservation, and reservation cancellation information, so as to owner
The identity of the designer of reservation and/or cancellation reservation is fuzzy for other arbitrary designers of owner's reservation.
Step S5, responds user's subscription information inquiry request that user cancels an at least businessman of reservation, obtains and shows
The subscription information of the user of the server end storage.
Specifically, in the present embodiment, when the designer for being cancelled reservation by owner checks the subscription information of the owner, response
Owner cancels owner's subscription information inquiry request of an at least designer of reservation, obtains and show the server end storage
The subscription information of the owner.Easily found by above description, in the present embodiment, as long as the designer preengage by owner can be with
Inquire about the subscription information of the owner.
Step S6, respond user cancel reservation an at least businessman user reservation cancel information inquiring request, generate and
Show unauthorized information.
Specifically, when the designer for being cancelled reservation by owner checks the reservation cancellation information of the owner, response owner takes
Disappear reservation an at least designer owner reservation cancel information inquiring request, generate and show unauthorized information.Described do not award
Power information is to cancel the letters such as the text or picture of reservation reason for pointing out the designer for cancelling reservation inquire about owner
Breath.In the present embodiment, checked that the reservation of the owner is cancelled information and includes two ways by the designer that owner cancels reservation.Specifically
Ground, a kind of mode are the reservation cancellation information that a designer cannot inquire about that owner cancels arbitrary designer of reservation.Another way
Owner cannot be inquired about for a designer information is cancelled to the reservation of the designer.The designer for being cancelled reservation cannot check owner
Cancellation information is preengage to which, it is possible to reduce owner makes the burden of objective evaluation to designer, so as to owner's feedback is truer
Cancellation reservation reason, beneficial to Specification Design teacher occupation level.
Step S7, responds the subscription information inquiry request of at least businessman that user does not preengage, and generates and shows unauthorized
Information.
Specifically, when in designer reservation platform, other are not inquired about the reservation of the owner by the designer that owner preengages
When information or reservation cancellation information, the subscription information inquiry request of at least designer that owner does not preengage is responded, generated and aobvious
Show unauthorized information.The unauthorized information is to believe for pointing out the designer not preengage inquire about owner's reservation
The information such as the text or picture of breath and reservation cancellation information.The designer not preengage by owner cannot both inquire about the reservation of the owner
Information, cannot also inquire about the reservation query information of the owner, so as to ensure the safety of owner's information.
It should be noted that the not necessarily order execution of each step of the reservation query system of the present embodiment offer, can
Select to execute with the authority according to owner or designer and different demands.
Embodiment 3
Fig. 3 shows the structural representation of designer's preheater system provided in an embodiment of the present invention.
As shown in figure 3, a kind of reservation query system 100 is embodiments provided, including acquiring unit 10, processor
20 and server 30.
Acquiring unit 10 is used for the reserve requests for obtaining the user, obtains the subscription information of the user input.
Specifically, processor 20 responds the reserve requests of owner, and explicit reservation interface, control acquiring unit 10 obtain owner
Subscription information in reservation interface input.The subscription information includes houseclearing and afternoon tea information.The house letter
Breath includes house region, project cell, type of house, floor space, ideal design style, designer's coupling label or divides
Family figure etc..The afternoon tea information is that owner and designer understand surface information, including meet position, the appointment time, owner's name and
The information such as contact method.
Further, the subscription information also includes selected information of the owner to an at least designer.Specifically, processor
20 response owner's reserve requests, control the registration of at least designer that acquiring unit 10 is obtained and 30 end of display server stores
Information.The log-on message of designer on owner's browsing Design teacher reservation platform, according to hobby of oneself etc. selected at least
Designer is used as reservation object.The reason control acquiring unit 10 of device 20 obtains an at least designer of owner's reservation, and authorizes
The designer of the reservation browses owner's information.The control storage of processor 20 subscription information is to server 30.
In the present embodiment, reservation query system 100 also includes Tip element 40.
Tip element 40 is used for the cancellation reserve requests for responding the user, generates and show that reason fills in information.
In the present embodiment, no matter whether owner has been met with designer, if owner is dissatisfied to designer, or is regretted
A certain designer is selected, owner can cancel the reservation to arbitrary designer.Specifically, processor 20 responds taking for owner
Disappear reserve requests, and control Tip element 40 is generated and shows that reason fills in information, cancels so as to point out owner to fill in reservation
Reason.It is to cancel the information such as the text or picture of the reasons why preengaging for pointing out owner to fill in that the reason fills in information.
Acquiring unit 10 is additionally operable to obtain the reservation of the user input and cancels information.
Specifically, processor 20 responds the cancellation reserve requests of owner, and display suppression reason User Interface, control obtain single
Unit 10 obtains owner and cancels information in the reservation for cancelling the input of reason User Interface.The reservation cancellation information includes owner
The reasons why cancelling the reservation to designer information, such as dissatisfied to the design style of designer, quotation etc..Further, locate
The synchronous reservation for storing the user of reason device 20 cancels information to 30 end of server.
Acquiring unit 10 is additionally operable to the subscription information inquiry request of at least businessman for responding user's reservation, obtains server
The subscription information of the user of 30 storages and/or reservation cancellation information.
Specifically, the subscription information inquiry request of an at least designer of the response of processor 20 owner reservation, control are obtained
Unit 10 obtains subscription information and/or the reservation cancellation information that 30 end of server stores the owner.Processor 20 is according to the owner
Subscription information and/or reservation cancellation information, generate and show the reservation trace information of the owner.In the present embodiment, described pre-
About trace information includes the owner to same house in designer the reservation reservation and/or cancellation of the platform to an at least designer
The information of reservation.In the reservation trace information, owner to the reservation of arbitrary designer and/or cancels subscription information according to the time
Arrangement.In another embodiment, the reservation trace information only includes that the owner is pre- in designer's reservation platform to same house
About and/or cancel reservation designer quantity information, and reservation cancellation information.The reservation trace information is easy to owner pre-
Designer about more comprehensively understands the business demand of the owner.
Further, when the designer for being cancelled reservation by owner checks the subscription information of the owner, processor 20 is responded
Owner cancels owner's subscription information inquiry request of an at least designer of reservation, and control acquiring unit 10 is obtained and shows service
The subscription information of the owner of 30 end of device storage.Easily found by above description, in the present embodiment, as long as preengage by owner
Designer can inquire about the subscription information of the owner.
Tip element 40 is additionally operable to respond user's reservation cancellation information of at least businessman that the user cancels reservation and looks into
Request is ask, is generated and is shown unauthorized information.
Specifically, when the designer for being cancelled reservation by owner checks the reservation cancellation information of the owner, 20 sound of processor
Information inquiring request is cancelled in the owner's reservation for answering owner to cancel an at least designer of reservation, and control Tip element 40 is generated and shown
Show unauthorized information.The unauthorized information is to cancel reservation for pointing out the designer for cancelling reservation inquire about owner
The information such as the text or picture of reason.In the present embodiment, checked that by the designer that owner cancels reservation the reservation of the owner is cancelled
Information includes two ways.Specifically, a kind of mode is arbitrary designer that a designer cannot inquire about that owner cancels reservation
Reservation cancellation information.Another way is that a designer cannot inquire about reservation cancellation information of the owner to the designer.It is cancelled pre-
Designer about cannot check that owner preengages cancellation information to which, it is possible to reduce owner makes objective evaluation to designer and bears
Load, cancels reservation reason so as to owner's feedback is more real, beneficial to Specification Design teacher occupation level.
Tip element 40 is additionally operable to the subscription information inquiry request for responding at least businessman that the user does not preengage, and generates
And show unauthorized information.
Specifically, when in designer reservation platform, other are not inquired about the reservation of the owner by the designer that owner preengages
When information or reservation cancellation information, the subscription information inquiry request of at least designer that the response owner of processor 20 does not preengage,
Control Tip element 40 is generated and shows unauthorized information.The unauthorized information be for point out described do not preengage set
The information such as the text or picture of meter Shi Wufa inquiry owner's subscription informations and reservation cancellation information.The designer not preengage by owner
The subscription information of the owner cannot be both inquired about, the reservation query information of the owner cannot have also been inquired about, so as to ensure owner's information
Safety.
The reservation query method and system that the present invention is provided, the businessman of user's reservation not only can see the reservation letter of user
Breath, and the reservation cancellation reason that the user cancels other businessmans of reservation can be inquired about, help the businessman of user's reservation more comprehensive
Understanding user business demand, so as to formulate the service plan for the user, reach user's satisfactory service effect.
The system provided by the embodiment of the present invention, its realize technique effect and the preceding method embodiment phase of principle and generation
With, it is brief description, system embodiment part does not refer to part, refers to corresponding contents in preceding method embodiment.
In all examples being illustrated and described herein, any occurrence should be construed as merely exemplary, and not
It is that therefore, other examples of exemplary embodiment can have different values in order to limit.It should be noted that：Similar label and word
Mother represents similar terms in following accompanying drawing, therefore, once be defined in a certain Xiang Yi accompanying drawing, then in subsequent accompanying drawing
Which further need not be defined and be explained.
In several embodiments provided herein, it should be understood that disclosed device can pass through other sides
Formula is realized.Device embodiment described above is only that schematically for example, the division of the unit, only one kind are patrolled
Volume function is divided, and can have other dividing mode when actually realizing, and for example, multiple units or component can in conjunction with or can
To be integrated into another system, or some features can be ignored, or not execute.Another, shown or discussed each other
Coupling or direct-coupling or communication connection can be INDIRECT COUPLING or communication link by some communication interfaces, device or unit
Connect, can be electrical, mechanical or other forms.
The unit that illustrates for separating component can be or may not be physically separate, be that unit shows
Part can be or may not be physical location, you can be located at a place, or can also be distributed to multiple networks
On unit.Some or all of unit therein can be selected according to the actual needs to realize the purpose of this embodiment scheme.
In addition, each functional unit in each embodiment of the invention can be integrated in a processing unit, it is also possible to
It is that unit is individually physically present, it is also possible to which two or more units are integrated in a unit.
The above, the only specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, any
Those familiar with the art the invention discloses technical scope in, change or replacement can be readily occurred in, should all be contained
Cover within protection scope of the present invention.Therefore, protection scope of the present invention described should be defined by scope of the claims.
Claims (10)
1. a kind of reservation query method, it is characterised in that include：
The subscription information inquiry request of an at least businessman of response user's reservation, obtains the reservation of the user of server end storage
Information and/or reservation cancellation information, generate and show the reservation trace information of the user.
2. reservation query method according to claim 1, it is characterised in that also include：
The reserve requests of the user are responded, and the subscription information of the user input are obtained and store to the server end.
3. reservation query method according to claim 1, it is characterised in that also include：
The cancellation reserve requests of the user are responded, generates and show that reason fills in information；
The reservation for obtaining and storing the user input cancels information to the server end.
4. reservation query method according to claim 1, it is characterised in that also include：
User's subscription information inquiry request that the user cancels an at least businessman of reservation is responded, the service is obtained and show
The subscription information of the user of device end storage；
Information inquiring request is cancelled in the user's reservation for responding at least businessman that the user cancels reservation, generates and shows and does not award
Power information.
5. reservation query method according to claim 1, it is characterised in that also include：
The subscription information inquiry request of at least businessman that the user does not preengage is responded, unauthorized prompting letter is generated and show
Breath.
6. a kind of reservation query system, it is characterised in that including acquiring unit, server and processor, the acquiring unit, use
In the subscription information inquiry request of an at least businessman of response user's reservation, the reservation of the user of the server storage is obtained
Information and/or reservation cancellation information；
The processor, for the subscription information according to the user and/or reservation cancellation information；Generate the reservation rail of the user
Mark information.
7. reservation query system according to claim 6, it is characterised in that
The acquiring unit, is additionally operable to the reserve requests for obtaining the user, obtains the subscription information of the user input；
The processor, is additionally operable to the control storage subscription information to the server.
8. reservation query system according to claim 6, it is characterised in that also include Tip element,
The Tip element, for responding the cancellation reserve requests of the user, generates and shows that reason fills in information；
The acquiring unit, the reservation for being additionally operable to obtain the user input cancel information；
The processor, is additionally operable to the control storage reservation cancellation information to the server.
9. reservation query system according to claim 6, it is characterised in that also include Tip element,
The acquiring unit, the user's subscription information inquiry for being additionally operable to respond at least businessman that the user cancels reservation please
Ask, obtain and show the subscription information of the user of the server end storage；
The Tip element, please for responding user's reservation cancellation information inquiry of at least businessman that the user cancels reservation
Ask, generate and show unauthorized information.
10. reservation query system according to claim 6, it is characterised in that also include Tip element,
The Tip element, for responding the subscription information inquiry request of at least businessman that the user does not preengage, generate and
Show unauthorized information.
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| CN201610970958.2A CN106503229A (en) | 2016-10-27 | 2016-10-27 | A kind of reservation query method and system |
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