CN106487529A - A kind of PCC strategy acquisition methods and device - Google Patents

A kind of PCC strategy acquisition methods and device Download PDF

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Publication number
CN106487529A
CN106487529A CN201510541104.8A CN201510541104A CN106487529A CN 106487529 A CN106487529 A CN 106487529A CN 201510541104 A CN201510541104 A CN 201510541104A CN 106487529 A CN106487529 A CN 106487529A
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business
bandwidth
complaint
service
quality
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CN106487529B (en
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陈明德
张东
江峰
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Bright Oceans Inter Telecom Co Ltd
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Bright Oceans Inter Telecom Co Ltd
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Abstract

The present invention discloses a kind of PCC strategy acquisition methods, and methods described includes:Obtain the business record information of user, and calculate the business utilized bandwidth of user according to described business record information;Store described each subscriber service profiles information and the business record data of its corresponding utilized bandwidth composition, and increase complaint flag bit for every described business record data;Obtain quality of service calling information, and according to described quality of service calling information, changing the described complaint flag bit in corresponding service record data is complaint state;For each business and flow direction, flag bit is complained to determine the interval complaint quantity of certain bandwidth according to described, bandwidth relationship curve is obtained by described complaint quantity and corresponding utilized bandwidth, according to described bandwidth relationship curve acquisition PCC strategy qos value corresponding with complaint quantity tolerance value set in advance.Invention additionally discloses a kind of PCC strategy acquisition device.

Description

A kind of PCC strategy acquisition methods and device
Technical field
The present invention relates to moving communicating field is and in particular to PCC strategy generating technology.
Background technology
In order to support the QoS to Business Stream (Quality of Service, service quality) control, charging control With thresholding control, 3GPP (3rd Generation Partnership Project, third generation partner program) is calmly Justice PCC (Policy and Charging Control, strategy and charging control) framework.PCC framework should It is mapped as IP-CAN with the qos requirement of level conversational services data flow and access transmission network carrying level service Qos requirement, to ensure data transfer, also can realize server data stream level according to the charging policy of operator Billing function.
PCC equipment is disposed in existing network in a large number.But it is in addition to a small amount of coarse-grained policies, for example:Exceed Set meal flow velocity is 0 etc., and operator lacks means and method determines client traffic QoS control strategy content, directly Connect and result in the unreasonable of Internet resources distribution so that Internet usage is worth extremely lowly, often occur It is assigned with larger bandwidth in network resource requirement amount hour, be but assigned with relatively when network resource requirement amount is big Little bandwidth.
Therefore a kind of PCC strategy generating technology urgently occurs.
Content of the invention
The invention discloses a kind of PCC strategy acquisition methods methods described includes:
Obtain the business record information of user, and calculate the business reality of user according to described business record information Using bandwidth;
Store described each subscriber service profiles information and the business record number of its corresponding utilized bandwidth composition According to, and increase complaint flag bit for every described business record data;
Obtain quality of service calling information, and according to described quality of service calling information, change corresponding service note Described complaint flag bit in record data is complaint state;
For each business and flow direction, flag bit is complained to determine the interval complaint quantity of certain bandwidth according to described, Bandwidth relationship curve is obtained by described complaint quantity and corresponding utilized bandwidth, according to described band Wide relation curve obtains PCC strategy qos value corresponding with complaint quantity tolerance value set in advance.
Detailed:
From DPI system obtain user described business record packet contain Subscriber Number, the business time started, Service ending time, Business Name, service traffics (up, descending) etc.;
Calculated according to described service traffics and business hours and obtain described business utilized bandwidth;
Described complaint flag bit is defaulted as not complaining state.
Detailed:
Set utilized bandwidth interval according to the actual requirements, in the described business record of identical services, flow direction In data, the corresponding described business record data bulk for complaining state of each bandwidth of statistics, as each business, The complaint quantity of the corresponding bandwidth of flow direction;
Described each bandwidth is formed corresponding relation with corresponding described complaint quantity, and is obtained by regression analyses Its relation curve;
Using described relation curve, obtain in PCC strategy corresponding with complaint quantity tolerance value set in advance Qos value.
Detailed:
Obtain quality of service calling information from customer service system, comprise to use the use of quality of service complaint with regard to client Family number, Business Name, the time of quality of service difference;
According to the time of described Subscriber Number, Business Name, quality of service difference, described complaint flag bit is changed For complaining state.
Invention additionally discloses a kind of PCC strategy acquisition device, described device includes:
Service bandwidth computing unit, for obtaining the business record information of user, and according to described business record Information calculates the business utilized bandwidth of user;
Data storage cell, for storing described each customer service note that described service bandwidth computing unit calculates Record information and the business record data of its corresponding utilized bandwidth composition, and be every described business record Data increases complains flag bit;
Complain flag bit changing unit, for obtaining quality of service calling information, and according to described quality of service Calling information, by the described complaint flag bit storing corresponding service record data in described data storage cell more It is changed to complaint state;
Tactful acquiring unit, for indicating according to complaint in described data storage cell with flow direction for each business Position determines the interval complaint quantity of certain bandwidth, by described complaint quantity and corresponding actually used band Wide acquisition bandwidth relationship curve, according to described bandwidth relationship curve acquisition and complaint quantity tolerance set in advance It is worth corresponding PCC strategy qos value.
Further:
Business record data obtaining module, for obtaining the described business record information of user from DPI system Comprise Subscriber Number, the business time started, the service ending time, Business Name, service traffics (up, Descending) etc.;
Utilized bandwidth settlement module, described in calculating and obtain according to described service traffics and business hours Business utilized bandwidth.
Further, described complaint flag bit changing unit includes:
Quality of service calling information acquisition module, for obtaining quality of service calling information from customer service system, bag The poor time containing the Subscriber Number complained using quality of service with regard to client, Business Name, quality of service;
Change module, the described Subscriber Number obtaining for described quality of service calling information acquisition module, industry Described complaint flag bit is changed to complaint state by business title, the time of quality of service difference.
Further, described strategy acquiring unit includes:
Complain quantity statistics module, for setting utilized bandwidth interval according to the actual requirements, in the mutually same trade In business, the described business record data of flow direction, count the corresponding described business note for complaining state of each bandwidth Record data bulk, the complaint quantity of the corresponding bandwidth of as each business, flow direction;
Relation curve acquisition module, for by described complain quantity statistics module statistics described complaint quantity with Described each bandwidth forms corresponding relation, and obtains its relation curve by regression analyses;
Tactful determining module, for the relation curve being obtained using described relation curve acquisition module, is obtained and pre- Qos value in the complaint quantity tolerance value corresponding PCC strategy first setting
The present invention obtains the business record information of user, you can obtain the business record information of user, by these Business record information is associated with customer complaint information, you can directly perceived acquisition is triggered for business from user level The evaluation of quality, to carry a width of scale, the complaint quantity of the different flow direction of statistics different business, ultimately forms pass It is curve, then the relation curve obtaining can illustrate the customer complaint complaint amount that can tolerate under corresponding bandwidth, Therefore corresponding bandwidth can be determined according to acceptable complaint quantity set in advance.Protected by the present invention In the case of barrier CSAT, improve the use value of Internet resources, be able to limited Internet resources The most reasonably distributed.
Brief description
Fig. 1 is a kind of schematic flow sheet of PCC of the embodiment of the present invention one strategy acquisition methods;
Fig. 2 is the method flow schematic diagram of the embodiment of the present invention two;
Fig. 3 is a kind of structural representation of PCC of the embodiment of the present invention four strategy acquisition device;
Fig. 4 is the apparatus structure schematic diagram of the embodiment of the present invention five.
Specific embodiment
To describe embodiments of the present invention below in conjunction with schema and embodiment in detail, thereby to the present invention such as What application technology means is solving technical problem and to reach realizing process and fully understanding and according to this of technology effect Implement.
Embodiments of the invention one are given below, as shown in figure 1, a kind of PCC strategy acquisition methods.Including Following steps:
Step S101:Obtain the business record information of user, and user is calculated according to described business record information Business utilized bandwidth.
The business record information of user, comprises the internet records information that user uses business, and these packets contain: Client's number, statistics time started (business uses the time started), (service ending starts statistics the end time Time), Business Name, business datum uplink traffic, business datum downlink traffic etc..
Calculate customer service utilized bandwidth:Business datum flow/business use time (or during measurement period Between).
Step S102:Store described each subscriber service profiles information and its corresponding utilized bandwidth composition Business record data, and increase complaint flag bit for every described business record data.
The utilized bandwidth that the business record information of user and calculating are obtained stores in the lump, and is every industry Business record data increases complains flag bit.
Can be using Subscriber Number, statistics time started, statistics end time, Business Name, the form flowing to Stored.
Increase a complaint flag bit, to identify whether this user was complained to this business in certain time, Record calling information.
Step S103:Obtain quality of service calling information, and according to described quality of service calling information, change Described complaint flag bit in corresponding service record data is complaint state.
Quality of service calling information obtains from customer service system, obtains using the use of quality of service complaint with regard to client Family number, Business Name, the time of quality of service difference, determine which user in what when according to these key elements Between what business is complained, for coupling business record data increase complain label.
Step S104:For each business and flow direction, flag bit is complained to determine certain bandwidth interval according to described Complain quantity, bandwidth relationship curve obtained by described complaint quantity and corresponding utilized bandwidth, According to described bandwidth relationship curve acquisition PCC strategy QoS corresponding with complaint quantity tolerance value set in advance Value.
The interval complaint quantity of certain bandwidth can be counted in certain period of time, the specific time period sets, Can be carried out according to practical situation.
For the relation curve amount of calculation simplifying bandwidth and complain quantity, by the way of bandwidth interval, set One bandwidth numerical value, bandwidth is uniformly divided by this numerical value, is divided into several intervals, and statistics is every Bandwidth corresponding complaint quantity in individual interval, these data combine the most at last, form a lot of bandwidth and throwing Tell the data pair of quantity, according to these data to acquisition relation curve.
After obtaining relation curve, to a certain extent, any point on relation curve all represents the band of this point Wide corresponding complaint quantity, therefore presets a complaint quantity tolerance value, complains quantity to hold according to this Bear value, corresponding bandwidth value, that is, the qos value of PCC strategy can easily be known on relation curve.
The present invention passes through to obtain customer service ropy complaint data, obtains relation in conjunction with utilized bandwidth Curve, it is ensured that Data Source is to fit well on reality, adapts to real network condition most, further originally Invention first sets a tolerable customer complaint amount for each business, flow direction, is obtained by relation curve and is somebody's turn to do The bandwidth that customer complaint amount matches, the PCC strategy qos value therefore being obtained by such relation curve, It is better able to reasonably utilize Internet resources, in the case of having ensured CSAT, improve network money The use value in source.
In order to better illustrate each step in the present invention, provide embodiment two, as shown in Figure 2.
Step S201:The described business record packet obtaining user from DPI system contains Subscriber Number, industry Business time started, service ending time, Business Name, service traffics (up, descending) etc..
DPI system obtains the internet records that client uses business.DPI system record client uses the online of business The rule of record is as follows:If, using business more than 5 minutes, record client is in this 5 minutes for client Data traffic.If client use business less than 5 minutes, record client's actual services use time and Data traffic.The data form that system obtains from DPI system is:Client's number, statistics time started (industry Make sure and use the time started), statistics the end time (service ending time started), Business Name, business datum Uplink traffic, business datum downlink traffic.
It should be noted that the setting of time can be according to reality in the rule of DPI system acquisition user's internet records Situation is modified, or carries out the acquisition of data using other more optimal modes, is not limited to the present invention Middle lifted example.
Step S202:Calculated according to described service traffics and business hours and obtain described business utilized bandwidth.
Calculating business utilized bandwidth is it is only necessary to by business datum flow/business use time.
Step S203:Store described each subscriber service profiles information and its corresponding utilized bandwidth composition Business record data, and increase complaint flag bit for every described business record data.
Described complaint flag bit is defaulted as not complaining state.
The state of complaint, " 1 ", " 0 " for example commonly used, " 0 " can be identified using specifically numeral or character For not complaining state, " 1 " is complaint state.Also the state of complaint can be represented using other forms.
There is Subscriber Number, the traffic conditions meter using according to this Subscriber Number in storage subscriber service profiles information Calculate bandwidth and this user obtaining business record information stored along for business record data, business record number According to comprising:Subscriber Number, statistics time started, statistics end time, Business Name, flow direction.
Step S204:Obtain quality of service calling information from customer service system, comprise to use business matter with regard to client The Subscriber Number of amount complaint, Business Name, the time of quality of service difference.
Step S205:According to described Subscriber Number, Business Name, quality of service difference time by described complaint Flag bit is changed to complaint state.
According to calling information, " 0 " of flag bit will be complained, be changed to complain " 1 " of flag bit.
Step S206:Set utilized bandwidth interval according to the actual requirements, in the institute of identical services, flow direction State in business record data, the interval corresponding described business record data number for complaining state of each bandwidth of statistics Amount, the complaint quantity of the corresponding bandwidth of as each business, flow direction.
Business utilized bandwidth is designated as an interval every interval, and counts in each interval Customer complaint quantity A.Interval can manually set according to practical situation or be calculated, and the present invention is not related to Specific interval obtains method.
Step S207:Described each bandwidth is formed corresponding relation with corresponding described complaint quantity, and passes through back Analysis is returned to obtain its relation curve.
All can be completed using linear regression analyses or nonlinear regression analyses, for example:Method of least square can be used Carry out regression analyses.
Step S208:Using described relation curve, obtain corresponding with complaint quantity tolerance value set in advance Qos value in PCC strategy.
In order to be best understood from each step be related in the present invention, provide the enforcement of the present invention with reference to example Example three, is described further.
Phone number is the client of 139XXXXYYYY in 8:00—8:07 employs http browses webpage Business:
8:00—8:05 uplink traffic 500Kb, descending 1.2Mb,
8:05—8:07 uplink traffic 300Kb, descending 200Kb.
Then service bandwidth computing module is as follows from DPI system acquisition business record information:
Subscriber Number, Business Name, the time started, the end time, flow to flow
139XXXXYYYY, http, 8:00,8:05, up 500Kb, descending 1.2Mb
139XXXXYYYY, http, 8:05,8:07, up 300Kb, descending 30Kb
After bandwidth calculation, 139XXXXYYYY is 8:00,8:The actual band of http business between 05 A width of up 1.67Kb/s (500kb/300s), descending 4Kb/s, 8:00,8:Http business between 07 Actual bandwidth is up 1Kb/s, descending 0.1Kb/s.
Service bandwidth computing module sends into data memory module in the following format:
139XXXXYYYY, http, 8:00,8:05, up, 1.67Kb/s
139XXXXYYYY, http, 8:00,8:05, descending, 4Kb/s
139XXXXYYYY, http, 8:05,8:07, up, 1Kb/s
139XXXXYYYY, http, 8:05,8:07, descending, 0.1Kb/s
The business record data of table 1 user is illustrated
This user makes a phone call to complain 8 points 07 about http business to open webpage slower.
Customer service system sends 139XXXXYYYY, http, 8 point 07 to complaining flag bit change module. Complain flag bit change module that the flag bit of relative recording in data memory module is changed to 1.Then final data In memory module, data record is as shown in table 2 below:
The business datum log of table 2 user is illustrated
Cell-phone number Business name During beginning At the end of Direction Bandwidth Flag bit
Claim Between Between
139XXXXYYYY http 8:00 8:05 Up 1.67Kb/s 0
139XXXXYYYY http 8:00 8:05 Descending 4Kb/s 0
139XXXXYYYY http 8:05 8:07 Up 1Kb/s 0
139XXXXYYYY http 8:05 8:07 Descending 0.1Kb/s 1
Data memory module, and periodically the data complaining flag bit to be set to 1 of nearest month is sent into PCC Policy generation module.Business Name is that the downlink data of Service1 is as shown in table 3, Service1 generation in table Refer to the title of class of business, business here can be the miscellaneous service being related in mobile network, such as HTTP, Streaming Media, FTP etc..
Table 3 statistics complains quantity sample
After 0Kb starts to collect according to the interval of 0.2Kb, as shown in table 4 below:
Table 4 complaint amount is illustrated
Business Name Direction Bandwidth Customer complaint amount
Service1 Descending 0.1Kb/s 1000
Service1 Descending 0.3Kb/s 800
Service1 Descending 0.5Kb/s 700
Service1 Descending 0.7Kb/s 400
Service1 Descending 0.9Kb/s 200
…… …… …… ……
Bandwidth, customer complaint amount returns and can draw relation curve S.If customer complaint amount set in advance is held Bearing value is 200 times/month, finds corresponding bandwidth 0.9Kb/s of curve S.Then Business Name is Service1's Descending PCC QoS control strategy content is bandwidth in 0.9Kb/s.
By present invention achieves accurate analysis to user mobility business datum record, being moved based on user Property business datum record data basis, can achieve more telecommunications mobility data analysiss, therefore have very Deep meaning.
In order to realize the above method, invention additionally discloses a kind of PCC strategy acquisition device, strictly according to the facts Apply example four, shown in Fig. 3, described device includes:
Service bandwidth computing unit 1, for obtaining the business record information of user, and according to described business record Information calculates the business utilized bandwidth of user.
The business record information of user, comprises the internet records information that user uses business, and these packets contain: Client's number, statistics time started (business uses the time started), (service ending starts statistics the end time Time), Business Name, business datum uplink traffic, business datum downlink traffic etc..
Data storage cell 2, for storing described each customer service note that described service bandwidth computing unit calculates Record information and the business record data of its corresponding utilized bandwidth composition, and be every described business record Data increases complains flag bit.
Complain flag bit changing unit 3, for obtaining quality of service calling information, and according to described quality of service Calling information, by the described complaint flag bit storing corresponding service record data in described data storage cell more It is changed to complaint state.
Quality of service calling information obtains from customer service system, obtains using the use of quality of service complaint with regard to client Family number, Business Name, the time of quality of service difference, determine which user in what when according to these key elements Between what business is complained, for coupling business record data increase complain label.
Tactful acquiring unit 4, for indicating according to complaint in described data storage cell with flow direction for each business Position determines the interval complaint quantity of certain bandwidth, by described complaint quantity and corresponding actually used band Wide acquisition bandwidth relationship curve, according to described bandwidth relationship curve acquisition and complaint quantity tolerance set in advance It is worth corresponding PCC strategy qos value.
The interval complaint quantity of certain bandwidth can be counted in certain period of time, the specific time period sets, Can be carried out according to practical situation.
For the relation curve amount of calculation simplifying bandwidth and complain quantity, by the way of bandwidth interval, set One bandwidth numerical value, bandwidth is uniformly divided by this numerical value, is divided into several intervals, and statistics is every Bandwidth corresponding complaint quantity in individual interval, these data combine the most at last, form a lot of bandwidth and throwing Tell the data pair of quantity, according to these data to acquisition relation curve.
After obtaining relation curve, to a certain extent, any point on relation curve all represents the band of this point Wide corresponding complaint quantity, therefore presets a complaint quantity tolerance value, complains quantity to hold according to this Bear value, corresponding bandwidth value, that is, the qos value of PCC strategy can easily be known on relation curve.
In order to further illustrate the various pieces in this device, provide embodiments of the invention five and done further Illustrate, as shown in figure 4, described device includes:
Service bandwidth computing unit 1 further includes:
Business record data obtaining module 11, for obtaining the described business record letter of user from DPI system Breath comprise Subscriber Number, the business time started, the service ending time, Business Name, service traffics (up, Descending) etc..
DPI system obtains the internet records that client uses business.DPI system record client uses the online of business The rule of record is as follows:If, using business more than 5 minutes, record client is in this 5 minutes for client Data traffic.If client use business less than 5 minutes, record client's actual services use time and Data traffic.The data form that system obtains from DPI system is:Client's number, statistics time started (industry Make sure and use the time started), statistics the end time (service ending time started), Business Name, business datum Uplink traffic, business datum downlink traffic.
It should be noted that the setting of time can be according to reality in the rule of DPI system acquisition user's internet records Situation is modified, or carries out the acquisition of data using other more optimal modes, is not limited to the present invention Middle lifted example.
Utilized bandwidth settlement module 12, obtains institute for calculating according to described service traffics and business hours State business utilized bandwidth.
Calculate customer service utilized bandwidth:Business datum flow/business use time (or during measurement period Between).
Data storage cell 2, for storing described each customer service note that described service bandwidth computing unit calculates Record information and the business record data of its corresponding utilized bandwidth composition, and be every described business record Data increases complains flag bit.
The state of complaint, " 1 ", " 0 " for example commonly used, " 0 " can be identified using specifically numeral or character For not complaining state, " 1 " is complaint state.Also the state of complaint can be represented using other forms.
There is Subscriber Number, the traffic conditions meter using according to this Subscriber Number in storage subscriber service profiles information Calculate bandwidth and this user obtaining business record information stored along for business record data, business record number According to comprising:Subscriber Number, statistics time started, statistics end time, Business Name, flow direction.
Flag bit changing unit 3 is complained to further include:
Quality of service calling information acquisition module 31, for obtaining quality of service calling information from customer service system, Comprise with regard to client use quality of service complain Subscriber Number, Business Name, quality of service difference time.
Complain flag bit change module 32, for described in the acquisition of described quality of service calling information acquisition module Described complaint flag bit is changed to complaint state by Subscriber Number, Business Name, the time of quality of service difference.
According to calling information, " 0 " of flag bit will be complained, be changed to complain " 1 " of flag bit.
Tactful acquiring unit 4 further includes:
Complain quantity statistics module 41, for setting utilized bandwidth interval according to the actual requirements, identical In business, the described business record data of flow direction, count the corresponding described business for complaining state of each bandwidth Record data quantity, the complaint quantity of the corresponding bandwidth of as each business, flow direction.
Business utilized bandwidth is designated as an interval every interval, and counts in each interval Customer complaint quantity A.Interval can manually set according to practical situation or be calculated, and the present invention is not related to Specific interval obtains method.
Specific statistical method, can refer to the EXAMPLEPART in said method description, will not be described here.
Relation curve acquisition module 42, for the described complaint quantity counting described complaint quantity statistics module Form corresponding relation with described each bandwidth, and obtain its relation curve by regression analyses.
Tactful determining module 43, for the relation curve being obtained using described relation curve acquisition module, is obtained With the qos value complained in quantity tolerance value corresponding PCC strategy set in advance.
Apparatus of the present invention part is identical with method Some principles, and method is partly to each step implementation method above All have a detailed description, with this device each unit module all can be corresponding in detail, with reference to described above, This repeats no more.
Although disclosed herein embodiment as above, but described content being not used to directly limits this The protection domain of invention.Any the technical staff in the technical field of the invention, is being taken off without departing from the present invention On the premise of the spirit and scope of dew, a little change can be made in the formal and details implemented.This Bright protection domain, still must be defined by the scope of which is defined in the appended claims.

Claims (8)

1. a kind of PCC strategy acquisition methods are it is characterised in that methods described includes:
Obtain the business record information of user, and real according to the business of described business record information calculating user Border uses bandwidth;
Store described each subscriber service profiles information and the business record of its corresponding utilized bandwidth composition Data, and increase complaint flag bit for every described business record data;
Obtain quality of service calling information, and according to described quality of service calling information, change corresponding service Described complaint flag bit in record data is complaint state;
For each business and flow direction, flag bit is complained to determine the interval complaint quantity of certain bandwidth according to described, Bandwidth relationship curve is obtained by described complaint quantity and corresponding utilized bandwidth, according to described Bandwidth relationship curve acquisition PCC strategy qos value corresponding with complaint quantity tolerance value set in advance.
2. method according to claim 1 it is characterised in that:
When the described business record packet obtaining user from DPI system contains Subscriber Number, business starts Between, the service ending time, Business Name, service traffics (up, descending) etc.;
Calculated according to described service traffics and business hours and obtain described business utilized bandwidth;
Described complaint flag bit is defaulted as not complaining state.
3. method according to claim 2 it is characterised in that:
Set utilized bandwidth interval according to the actual requirements, in the described business note of identical services, flow direction In record data, count the corresponding described business record data bulk for complaining state of each bandwidth, as respectively The complaint quantity of the corresponding bandwidth of business, flow direction;
Described each bandwidth is formed corresponding relation with corresponding described complaint quantity, and is obtained by regression analyses Take its relation curve;
Using described relation curve, obtain PCC strategy corresponding with complaint quantity tolerance value set in advance In qos value.
4. method according to claim 3 it is characterised in that:
Obtain quality of service calling information from customer service system, comprise to use quality of service to complain with regard to client Subscriber Number, Business Name, the time of quality of service difference;
Flag bit is complained more by described according to the time of described Subscriber Number, Business Name, quality of service difference It is changed to complaint state.
5. a kind of PCC strategy acquisition device is it is characterised in that described device includes:
Service bandwidth computing unit, for obtaining the business record information of user, and remembers according to described business Record information calculates the business utilized bandwidth of user;
Data storage cell, for storing described each customer service that described service bandwidth computing unit calculates Record information and the business record data of its corresponding utilized bandwidth composition, and be every described business Record data increases complains flag bit;
Complain flag bit changing unit, for obtaining quality of service calling information, and according to described business matter Amount calling information, will store the described complaint mark of corresponding service record data in described data storage cell Position is changed to complaint state;
Tactful acquiring unit, for marking according to complaint in described data storage cell with flow direction for each business Will position determines the interval complaint quantity of certain bandwidth, is complained quantity and corresponding actual is made by described Obtain bandwidth relationship curve with bandwidth, according to described bandwidth relationship curve acquisition and complaint number set in advance Amount tolerance value corresponding PCC strategy qos value.
6. device according to claim 2 is it is characterised in that described service bandwidth computing unit is further Including:
Business record data obtaining module, for obtaining the described business record letter of user from DPI system Breath comprise Subscriber Number, the business time started, the service ending time, Business Name, service traffics (on Capable, descending) etc.;
Utilized bandwidth settlement module, obtains institute for calculating according to described service traffics and business hours State business utilized bandwidth.
7. device according to claim 6 is it is characterised in that described complaint flag bit changing unit enters one Step includes:
Quality of service calling information acquisition module, for obtaining quality of service calling information from customer service system, Comprise with regard to client use quality of service complain Subscriber Number, Business Name, quality of service difference time;
Complain flag bit change module, for described in the acquisition of described quality of service calling information acquisition module Described complaint flag bit is changed to complaint state by Subscriber Number, Business Name, the time of quality of service difference.
8. device according to claim 7 is it is characterised in that described strategy acquiring unit further includes:
Complain quantity statistics module, for setting utilized bandwidth interval according to the actual requirements, identical In business, the described business record data of flow direction, count the corresponding described industry for complaining state of each bandwidth Business record data quantity, the complaint quantity of the corresponding bandwidth of as each business, flow direction;
Relation curve acquisition module, for the described complaint quantity counting described complaint quantity statistics module Form corresponding relation with described each bandwidth, and obtain its relation curve by regression analyses;
Tactful determining module, for the relation curve being obtained using described relation curve acquisition module, is obtained With the qos value complained in quantity tolerance value corresponding PCC strategy set in advance.
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