CN106469377A - Return of goods information processing method and device - Google Patents
Return of goods information processing method and device Download PDFInfo
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- CN106469377A CN106469377A CN201510518404.4A CN201510518404A CN106469377A CN 106469377 A CN106469377 A CN 106469377A CN 201510518404 A CN201510518404 A CN 201510518404A CN 106469377 A CN106469377 A CN 106469377A
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Abstract
The embodiment of the present application discloses return of goods information processing method and device, and wherein, methods described includes:Server pre-saves the loyalty information of first user;Monitoring state to target transaction order;When monitoring the quick merchandise return request for target transaction order, extract relevant information from described target transaction order, described relevant information includes:The target service object information of described target transaction order association, target first user mark and transaction amount information;Judge whether the loyalty information of described target first user meets prerequisite;If meeting described prerequisite, call agreement return of goods interface, described dealing money to be returned the Send only Account of described target first user.By the embodiment of the present application, quick handling return mode can be provided for sincere user, and be conducive to saving system resource.
Description
Technical field
The application is related to merchandise items technical field of information processing, more particularly to return of goods information processing method and
Device.
Background technology
In E-commerce transaction platform, buyer user chooses the industry oneself liked by way of placing an order online
Business object, if this business object has corresponding entity kinds of goods, seller user is receiving corresponding order
Afterwards, by the logistics distribution service provider of cooperation, related kinds of goods can be dispensed into what buyer specified
Ship-to.
In order to protect consumers' interests, according to legal provisions, or the voluntarily setting of businessman, allow generally for buying
Family time limit regular hour after receiving kinds of goods in Return of Goods without Reasons, for example, legal provisions " 7 days unreasonable
By returning goods ", " 15 days Return of Goods without Reasons " that businessman is voluntarily arranged etc..So, buyer is receiving kinds of goods
Afterwards, if it find that the size of kinds of goods or color etc. are improper, or there is significant difference with the description information of businessman,
Can require to be returned goods within the time of this regulation.
In the prior art, if buyer needs to return goods after receiving kinds of goods, need to be passed through by buyer user
The option of operation that sales platform provides submits Return Application to, and (can be by this kinds of goods by the kinds of goods having received
Referred to as " return of goods kinds of goods ") pass businessman soon, businessman is receiving the return of goods kinds of goods of buyer, and confirms not affect
After in the case of two time selling, just can be with meaning buyer user's reimbursement, this serial flow process leads to buyer to receive
The cycle of reimbursement is substantially at 3-5 days about or even longer.
In order to shorten buyer's period of reservation of number, some systems provide following functions:Buyer user is allowed to exist
After its return of goods kinds of goods is sent, upload its voucher of delivering, for example, show the express delivery of the information such as express delivery odd numbers
The single photo in face, or, it is manually entered express company's title, express delivery odd numbers etc., so, seller user can
With after this delivery voucher is viewed by sales platform, even if also do not receive return of goods kinds of goods just can shift to an earlier date
Agree to reimbursement.As such, it is possible to shorten the waiting time of buyer user to a certain extent, but, actual
Waiting time still can be long, and needs buyer user to manually perform some comparatively laborious operations, needs
Want the confirmation of seller user, etc., the dislike that this is likely to result in buyer user even runs off.From system angle
For degree, the upload of delivery voucher, check etc. and also can take substantial amounts of system storage and transfer resource.
Content of the invention
This application provides return of goods information processing method and device, can provide for sincere user and quickly return goods
Processing mode, and be conducive to saving system resource.
This application provides following scheme:
A kind of return of goods information processing method, including:
Server pre-saves the loyalty information of first user;
Monitoring state to target transaction order;
When monitoring the quick merchandise return request for target transaction order, carry from described target transaction order
Take relevant information, described relevant information includes:The target service object information of described target transaction order association,
Target first user mark and transaction amount information;
Judge whether the loyalty information of described target first user meets prerequisite;
If meeting described prerequisite, call agreement return of goods interface, so that described dealing money is returned
Send only Account to described target first user.
A kind of return of goods information processor, is applied to server, including:
Loyalty information storage unit, for pre-saving the loyalty information of first user;
Order status monitoring unit, for the monitoring state to target transaction order;
Relevant information extraction unit, for when monitoring the quick merchandise return request for target transaction order,
Extract relevant information from described target transaction order, described relevant information includes:Described target transaction order
The target service object information of association, target first user mark and transaction amount information;
Credibility condition judging unit, it is preset whether the loyalty information for judging described target first user meets
Condition;
Interface interchange unit, if for meeting described prerequisite, calling agreement return of goods interface, so that
Described dealing money is returned the Send only Account of described target first user.
A kind of return of goods information processing method, including:
Client receives the quick merchandise return request initiated for target transaction order;
Described quick merchandise return request is submitted to server, so that described server is from described target transaction order
Middle extraction relevant information, described relevant information includes:The target service object of described target transaction order association
Information, target first user mark and transaction amount information;And it is sincere according to the first user pre-saving
Letter information, judges whether the loyalty information of described target first user meets prerequisite, if meeting described
Prerequisite, then call agreement return of goods interface;
The payment account described dealing money being returned described target first user that the reception server sends
The notification message at family, and information is provided.
A kind of return of goods information processor, is applied to client, including:
Quick merchandise return request receiving unit, for receiving the quick merchandise return request initiated for target transaction order;
Quick merchandise return request submits unit to, for described quick merchandise return request is submitted to server, with toilet
State server and extract relevant information from described target transaction order, described relevant information includes:Described target
The target service object information of trading order form association, target first user mark and transaction amount information;And
According to the loyalty information of the first user pre-saving, whether judge the loyalty information of described target first user
Meeting prerequisite, if meeting described prerequisite, calling agreement return of goods interface;
Described dealing money is returned described target first for what the reception server sent by Tip element
The notification message of the Send only Account of user, and information is provided.
The specific embodiment being provided according to the application, this application discloses following technique effect:
By the embodiment of the present application, the reasonable buyer user for some credibilities, if it needs to return goods,
Sales platform server can call the agreement return of goods interface of seller user, and corresponding fund is returned buyer
User, and without sending return of goods commodity when buyer user, or receive the return of goods commodity of buyer user,
So, buyer user can quickly receive reimbursement.For system perspective, due to eliminate buyer user with
Various interactive operations between seller user, therefore, this mode is also beneficial to save and includes network overhead and exist
Interior various system resources.
Certainly, the arbitrary product implementing the application it is not absolutely required to reach all the above advantage simultaneously.
Brief description
In order to be illustrated more clearly that the embodiment of the present application or technical scheme of the prior art, below will be to enforcement
Example in required use accompanying drawing be briefly described it should be apparent that, drawings in the following description are only
Some embodiments of the present application, for those of ordinary skill in the art, are not paying creative work
Under the premise of, other accompanying drawings can also be obtained according to these accompanying drawings.
Fig. 1 is the flow chart of the method that the embodiment of the present application provides;
Fig. 2 is the address accuracy detection method schematic diagram that the embodiment of the present application provides;
Fig. 3 is the flow chart of the other method that the embodiment of the present application provides;
Fig. 4 is the schematic diagram of the device that the embodiment of the present application provides;
Fig. 5 is the schematic diagram of another device that the embodiment of the present application provides.
Specific embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present application, the technical scheme in the embodiment of the present application is carried out clearly
Chu, it is fully described by it is clear that described embodiment is only some embodiments of the present application, rather than
Whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art obtained all its
His embodiment, broadly falls into the scope of the application protection.
In the embodiment of the present application, the reasonable buyer user for some credibilities, if it needs to return goods,
Sales platform server can call the agreement return of goods interface of seller user, and corresponding fund is returned buyer
User, and without sending return of goods commodity when buyer user, or receive the return of goods commodity of buyer user,
So, buyer user quickly can receive reimbursement, therefore, it can referred to as " the quick return of goods ".Below to tool
The implementation of body describes in detail.
Embodiment one
Referring to Fig. 1, the embodiment of the present application provide firstly one kind and exchanges goods information processing method, and the method is permissible
Comprise the following steps:
S101:Server pre-saves the loyalty information of first user;
In the embodiment of the present application, the buyer user in transaction platform is waited and be referred to as first user, domestic will be sold
Family, businessman etc. are referred to as second user.
When implementing, can be only sincere user provides " the quick return of goods " service, for this reason, can service
Device can pre-save the loyalty information of first user.Wherein, the loyalty information with regard to first user can lead to
Cross various ways to be determined.For example, it is possible to history purchase (is included according to the historical operation record of first user
Buy record, goods return and replacement record etc.), positive rating, the factor such as quantity purchase, calculate the sincerity of buyer user
Information.When preserving the loyalty information of first user, can directly preserve the credibility of each first user.
Or it is it is also possible to preset sincere threshold value, after calculating the loyalty information of each first user, permissible
It is compared with this sincere threshold value, so that it is determined that going out sincere user, so, in the sincerity preserving first user
During information, ID of each first user belonging to sincere user etc. can be preserved.Certainly, in reality
In application, the loyalty information of a user may not be unalterable, therefore, for the ease of to first
The loyalty information of user enter Mobile state adjustment, can directly preserve the credibility of each first user, subsequently with
More operation informations that first user produces in transaction platform, evaluation information etc., can be to first user
Credibility be updated.
S102:Monitoring state to target transaction order;
Have selected target service object in first user, and trigger purchase operation after, server just can generate
Corresponding trading order form.Based on this trading order form, server typically first user provides multiple types
The option of operation of type, including cancelling an order, receive, goods return and replacement, evaluates etc..Accordingly, when the first use
Corresponding operation is initiated by this option of operation in family, when causing the state of trading order form to change, service
Device just can monitor this change.Certainly, in the embodiment of the present application, in addition to traditional option of operation,
May also provide " the quick return of goods " option, quick refund request can be initiated by this option.
S103:When monitoring the quick merchandise return request for target transaction order, order from described target transaction
Relevant information is extracted, described relevant information includes in list:The target service pair of described target transaction order association
Image information, target first user mark and transaction amount information;
It is meant that have received fast after the operation requests receiving first user by quick return of goods option
Fast merchandise return request, at this point it is possible to extract relevant information from current target transaction order first, this
Relevant information mainly can include the target service object information of target transaction order association, target first user
Mark and transaction amount information.
S104:Judge whether the loyalty information of described target first user meets prerequisite;
After extracting relevant information, can first determine whether whether the loyalty information of target first user meets pre-
Put condition, specifically, if preserve in the data base of server is the sincere angle value of first user, can
To judge whether it is more than certain threshold value, if it is, meeting this prerequisite.If the data base of server
The first user set being belonging to sincere user of middle preservation, then may determine that whether current first user belongs to
This set, if it is, meet prerequisite.
S105:If meeting described prerequisite, call agreement return of goods interface, so that by described trade gold
Volume returns the Send only Account of described target first user.
If the loyalty information of target first user meets prerequisite, namely current target second user is
Sincere user, then server just can directly invoke agreement return of goods interface, the handss of second user are simulated with this
Dynamic operation, in this manner it is possible to directly return the Send only Account of target first user, and not by dealing money
With by second user manual operation, therefore, it can complete quickly after return of goods kinds of goods are sent by first user
Return goods.
When implementing, when determining whether to provide quick return service, except considering first user
It is also contemplated that other factors outside being whether sincere user.For example, the factor of wherein one side can be
Whether meet the return of goods condition of current business object.That is, in actual applications, may not be institute
Some business objects are all supported " Return of Goods without Reasons ", and, for different business objects, support unreasonable
May be also different by the timeliness returned goods, for example have may for receive rear 7 days, have may be 15
It etc..Therefore, in the embodiment of the present application, the return of goods condition of business object support can also be pre-saved
Information, this information can obtain in several ways, for example, needs certain for legal provisions
The classification of Return of Goods without Reasons was provided in the time limit, can directly preserve its return of goods conditional information.Furthermore it is also possible to
Its business object is directed to by second user and submits corresponding return of goods conditional information to, preserved by server.
In the case of having pre-saved return of goods conditional information, extracting relevant information from target transaction order
When, the information of signing for can also being extracted, for example, if sign for, if signed for, label can also be extracted
Between the time receiving etc..So, when judging whether to provide quick return service, can also be first to whether
Meet return of goods condition to be judged, if not yet signed for, or sign for time gap be currently received the return of goods please
The time asked, less than the timeliness recording in Return of Goods without Reasons condition it is determined that can be returned goods, triggering is adjusted
Step with agreeing to return of goods interface, otherwise it is possible to refusal provides quick return service, first user is permissible
Held consultation the return of goods by traditional return of goods approach and second user.
On the other hand the factor considering can be the sincere grade of first user.That is, can be by first
The loyalty information of user is divided into different grades, and the different grade of correspondence authorizes the different accrediting amounts,
For example, sincere higher grade, then the accrediting amount is higher.In other words, if certain first user belongs to sincere use
Family, but its sincere grade ratio is relatively low, and the corresponding accrediting amount may be closed less than current goal trading order form
The dealing money of connection, at this time it is also possible to refuse to provide quick return service to this first user.
When implementing, sincere user can also be divided into different sincere grades by server in advance, specifically
, different interval marginal values can be respectively provided with for each grade, calculate the sincerity of each first user
It is possible to according to this interval marginal value, be divided in corresponding sincerity grade after angle value.In addition, also
The corresponding relation between sincere grade and the accrediting amount can be pre-saved, such as one-level corresponds to 100 yuan, two
Corresponding 200 yuan of level, corresponding 500 yuan of three-level etc..So, receiving quick merchandise return request, and from friendship
It is possible to award corresponding for the sincere grade of current first user after easily extracting transaction amount information in order
Letter amount is compared with dealing money, if the accrediting amount is more than dealing money it is possible to triggering is called together
The step of meaning return of goods interface, otherwise it is possible to refusal provides quick return service, first user can pass through
Traditional return of goods approach and second user are held consultation the return of goods.
In addition, in order to avoid first user abuses this quick return of goods function, same first user can also be existed
The number of times that in a period of time recently, request is quickly returned goods is limited, it is to avoid same first user is in short-term
Interior continually quickly returned goods.Specifically, can be to (for example nearest one month in nearest a period of time
Deng) target first user initiate quick merchandise return request number of times counted, if this number of times be less than preset
Threshold value, then can trigger execution and call the step agreeing to return of goods interface.
Certainly, during execution is returned goods, except to first user reimbursement in addition it is also necessary to first user is by
Second user returned by kinds of goods through receiving, and second user is as seller or businessman, and its ship-to is past
Past is relatively-stationary.Therefore, in order to improve efficiency further, server can also pre-save the second use
The address information at family, specifically, can be submitted to server by second user, or, can also be by taking
Business device passes through to extract in the information such as dialog history record.So, extracting phase from current goal trading order form
During the information of pass, target second user mark can also be extracted, and then just can inquire this target second and use
The address information at family, and, after determining quick reimbursement service can be provided, by related dealing money
When returning first user, the address information of target second user can also be sent to target first user visitor
Family end, so, return of goods kinds of goods are directly sent by target first user according to this address information can be it is not necessary to again
The contact staff of inquiry second user.
It should be noted that when implementing, due to the address information of the second user that server end preserves
Be probably by second user submit to it is also possible to automatically extract from dialog history record, in a word, this
A little address informations may be all initially artificial editor, accordingly, it is possible to it is existing to there is the incorrect grade of address format
As.For this reason, in the embodiment of the present application, the correctness of the address information of target second user can also be entered
Row detection, if detection is passed through, then the address information of target second user is sent to target first user visitor
Family end.
Wherein, the correctness with regard to address detects there are various ways.For example, one way in which can
To be to realize whole address information by finite state machine (to include administrative division that drop-down option selects and in detail
Address) effectiveness identification, each finite state machine have an initial state and final state and
Some intermediatenesses.As shown in Fig. 2 all carry on line between each two state entering from a state
The condition of next state, such as, current state is " province ", if running into a phrase and (area)
County's name is relevant, is put into state " district ".If if an address can be passed through from the initial state of state machine
Dry intermediateness, goes to final state, then this address is effectively, otherwise invalid.
Embodiment two
A kind of this main angle from client of embodiment two, there is provided return of goods information processing method, referring to figure
3, the method may comprise steps of:
S301:Client receives the quick merchandise return request initiated for target transaction order;
S302:Described quick merchandise return request is submitted to server, so that described server is handed over from described target
Easily extract relevant information in order, described relevant information includes:The target industry of described target transaction order association
Business object information, target first user mark and transaction amount information;And according to the first use pre-saving
The loyalty information at family, judges whether the loyalty information of described target first user meets prerequisite, if full
The described prerequisite of foot, then call agreement return of goods interface;
S303:What the reception server sent returns paying of described target first user by described dealing money
The notification message of money account, and information is provided.
This embodiment two is corresponding with embodiment one, and it is different simply to describe angle, therefore, it can
Referring to the introduction of embodiment one, repeat no more here.
Corresponding with the return of goods information processing method providing in previous embodiment one, the embodiment of the present application also provides
A kind of return of goods information processor, this device is applied to server, referring to Fig. 4, this device can include:
Loyalty information storage unit 401, for pre-saving the loyalty information of first user;
Order status monitoring unit 402, for the monitoring state to target transaction order;
Relevant information extraction unit 403, for working as the quick merchandise return request monitoring for target transaction order
When, extract relevant information from described target transaction order, described relevant information includes:Described target transaction
The target service object information of order association, target first user mark and transaction amount information;
Credibility condition judging unit 404, whether the loyalty information for judging described target first user meets
Prerequisite;
Interface interchange unit 405, if for meeting described prerequisite, calling agreement return of goods interface,
Described dealing money to be returned the Send only Account of described target first user.
Wherein, the described information pre-saving also include business object support return of goods conditional information, described from
The relevant information extracted in target transaction order also includes signing for information;
Described device also includes:
Return of goods condition judgment unit, for signing for whether information meets described target service object described in judging
Return of goods condition;
First trigger element, if for meeting described return of goods condition, calls the agreement return of goods to connect described in triggering
The step of mouth.
Or, described loyalty information includes sincere grade, and the described information pre-saving also includes sincere grade
The corresponding relation and accrediting amount between;
Described device also includes:
Accrediting amount determining unit, for according to described sincerity grade and the accrediting amount between corresponding relation,
Determine the sincere class information corresponding target accrediting amount of described target first user;
Accrediting amount judging unit, for judging whether the dealing money in described target transaction order is less than institute
State the target accrediting amount;
Second trigger element, for if it is less, call the step agreeing to return of goods interface described in triggering.
In addition, in order to prevent the abuse to quick return of goods function, this device can also include:
Number of times statistic unit, for statistics within nearest preset time period, described target first user is initiated fast
The number of times of fast merchandise return request;
3rd trigger element, if being less than preset threshold value for described number of times, calls described in triggering execution
The step agreeing to return of goods interface.
When implementing, the described information pre-saving also includes the address information of second user, described from
The relevant information extracted in target transaction order also includes target second user mark;
Described device also includes:
Address information transmitting element, for returning paying of described target first user by described dealing money
During money account, the address information of described target second user is sent to described target first user client.
In addition, this device can also include:
Address correctness detector unit, the correctness for the address information to described target second user is carried out
Detection;
4th trigger element, if passed through for detection, triggers the address letter of described target second user
Cease the step being sent to described target first user client.
Corresponding with embodiment two, the embodiment of the present application additionally provides a kind of return of goods information processor, this dress
Put and be applied to client, referring to Fig. 5, specifically can include:
Quick merchandise return request receiving unit 501, for receiving the quick return of goods initiated for target transaction order
Request;
Quick merchandise return request submits unit 502 to, for described quick merchandise return request is submitted to server, with
Toilet is stated server and is extracted relevant information from described target transaction order, and described relevant information includes:Described
The target service object information of target transaction order association, target first user mark and transaction amount information;
And the loyalty information according to the first user pre-saving, judge that the loyalty information of described target first user is
No meet prerequisite, if meeting described prerequisite, call agreement return of goods interface;
Described dealing money is returned described target for what the reception server sent by Tip element 503
The notification message of the Send only Account of first user, and information is provided.
In a word, in the embodiment of the present application, the reasonable buyer user for some credibilities, if it needs
Return goods, sales platform server can call the agreement return of goods interface of seller user, and corresponding fund is moved back
Return buyer user, and without sending return of goods commodity when buyer user, or receive moving back of buyer user
Trader's product, so, buyer user can quickly receive reimbursement.For system perspective, buy due to eliminating
Various interactive operations between family user and seller user, therefore, this mode is also beneficial to save and includes net
Network expense is in interior various system resources.
As seen through the above description of the embodiments, those skilled in the art can be understood that this
Application can be realized by the mode of software plus necessary general hardware platform.Based on such understanding, this Shen
What technical scheme please substantially contributed to prior art in other words partly can be with the shape of software product
Formula embodies, and this computer software product can be stored in storage medium, such as ROM/RAM, magnetic disc,
CD etc., including some instructions with so that computer equipment (can be personal computer, server,
Or network equipment etc.) execution each embodiment of the application or embodiment some partly described methods.
Each embodiment in this specification is all described by the way of going forward one by one, phase homophase between each embodiment
As partly mutually referring to what each embodiment stressed is the difference with other embodiment.
For system or system embodiment, because it is substantially similar to embodiment of the method, so description
Obtain fairly simple, in place of correlation, the part referring to embodiment of the method illustrates.System described above and
System embodiment is only schematically, the wherein said unit that illustrates as separating component can be or
Can not be physically separate, as the part that unit shows can be or may not be physical location,
May be located at a place, or can also be distributed on multiple NEs.Can be according to actual need
Select the purpose to realize this embodiment scheme for some or all of module therein.Ordinary skill
Personnel are not in the case of paying creative work, you can to understand and to implement.
Above to return of goods information processing method provided herein and device, it is described in detail, herein
In apply specific case the principle of the application and embodiment be set forth, the explanation of above example
It is only intended to help and understand the present processes and its core concept;General technology simultaneously for this area
Personnel, according to the thought of the application, all will change in specific embodiments and applications.Comprehensive
Upper described, this specification content should not be construed as the restriction to the application.
Claims (14)
1. a kind of return of goods information processing method is it is characterised in that include:
Server pre-saves the loyalty information of first user;
Monitoring state to target transaction order;
When monitoring the quick merchandise return request for target transaction order, carry from described target transaction order
Take relevant information, described relevant information includes:The target service object information of described target transaction order association,
Target first user mark and transaction amount information;
Judge whether the loyalty information of described target first user meets prerequisite;
If meeting described prerequisite, call agreement return of goods interface, so that described dealing money is returned
Send only Account to described target first user.
2. method according to claim 1 is it is characterised in that the described information pre-saving also is wrapped
Include the return of goods conditional information of business object support, the relevant information extracted the described order from target transaction is also wrapped
Include the information of signing for;
Methods described also includes:
Whether information of signing for described in judgement meets the return of goods condition of described target service object;
If meeting described return of goods condition, described in triggering, call the step agreeing to return of goods interface.
3. method according to claim 1 is it is characterised in that described loyalty information includes sincerity etc.
Level, the described information pre-saving also includes the corresponding relation between sincere grade and the accrediting amount;
Methods described also includes:
According to the corresponding relation between described sincerity grade and the accrediting amount, determine described target first user
The corresponding target accrediting amount of sincere class information;
Judge whether the dealing money in described target transaction order is less than the described target accrediting amount;
If it is less, calling the step agreeing to return of goods interface described in triggering.
4. method according to claim 1 is it is characterised in that also include:
Within nearest preset time period, described target first user initiates the number of times of quick merchandise return request to statistics;
If described number of times is less than preset threshold value, call, described in triggering execution, the step agreeing to return of goods interface.
5. method according to claim 1 is it is characterised in that the described information pre-saving also is wrapped
Include the address information of second user, the relevant information extracted the described order from target transaction also includes target the
Two ID;
When described dealing money is returned the Send only Account of described target first user, methods described is also wrapped
Include:
The address information of described target second user is sent to described target first user client.
6. method according to claim 5 is it is characterised in that also include:
The correctness of the address information of described target second user is detected;
If detection is passed through, trigger and the address information of described target second user is sent to described target the
The step of one subscription client.
7. a kind of return of goods information processor is it is characterised in that be applied to server, including:
Loyalty information storage unit, for pre-saving the loyalty information of first user;
Order status monitoring unit, for the monitoring state to target transaction order;
Relevant information extraction unit, for when monitoring the quick merchandise return request for target transaction order,
Extract relevant information from described target transaction order, described relevant information includes:Described target transaction order
The target service object information of association, target first user mark and transaction amount information;
Credibility condition judging unit, it is preset whether the loyalty information for judging described target first user meets
Condition;
Interface interchange unit, if for meeting described prerequisite, calling agreement return of goods interface, so that
Described dealing money is returned the Send only Account of described target first user.
8. device according to claim 7 is it is characterised in that the described information pre-saving also is wrapped
Include the return of goods conditional information of business object support, the relevant information extracted the described order from target transaction is also wrapped
Include the information of signing for;
Described device also includes:
Return of goods condition judgment unit, for signing for whether information meets described target service object described in judging
Return of goods condition;
First trigger element, if for meeting described return of goods condition, calls the agreement return of goods to connect described in triggering
The step of mouth.
9. device according to claim 7 is it is characterised in that described loyalty information includes sincerity etc.
Level, the described information pre-saving also includes the corresponding relation between sincere grade and the accrediting amount;
Described device also includes:
Accrediting amount determining unit, for according to described sincerity grade and the accrediting amount between corresponding relation,
Determine the sincere class information corresponding target accrediting amount of described target first user;
Accrediting amount judging unit, for judging whether the dealing money in described target transaction order is less than institute
State the target accrediting amount;
Second trigger element, for if it is less, call the step agreeing to return of goods interface described in triggering.
10. device according to claim 7 is it is characterised in that also include:
Number of times statistic unit, for statistics within nearest preset time period, described target first user is initiated fast
The number of times of fast merchandise return request;
3rd trigger element, if being less than preset threshold value for described number of times, calls described in triggering execution
The step agreeing to return of goods interface.
11. devices according to claim 7 are it is characterised in that the described information pre-saving also is wrapped
Include the address information of second user, the relevant information extracted the described order from target transaction also includes target the
Two ID;
Described device also includes:
Address information transmitting element, for returning paying of described target first user by described dealing money
During money account, the address information of described target second user is sent to described target first user client.
12. devices according to claim 11 are it is characterised in that also include:
Address correctness detector unit, the correctness for the address information to described target second user is carried out
Detection;
4th trigger element, if passed through for detection, triggers the address letter of described target second user
Cease the step being sent to described target first user client.
A kind of 13. return of goods information processing methods are it is characterised in that include:
Client receives the quick merchandise return request initiated for target transaction order;
Described quick merchandise return request is submitted to server, so that described server is from described target transaction order
Middle extraction relevant information, described relevant information includes:The target service object of described target transaction order association
Information, target first user mark and transaction amount information;And it is sincere according to the first user pre-saving
Letter information, judges whether the loyalty information of described target first user meets prerequisite, if meeting described
Prerequisite, then call agreement return of goods interface;
The payment account described dealing money being returned described target first user that the reception server sends
The notification message at family, and information is provided.
A kind of 14. return of goods information processors it is characterised in that being applied to client, including:
Quick merchandise return request receiving unit, for receiving the quick merchandise return request initiated for target transaction order;
Quick merchandise return request submits unit to, for described quick merchandise return request is submitted to server, with toilet
State server and extract relevant information from described target transaction order, described relevant information includes:Described target
The target service object information of trading order form association, target first user mark and transaction amount information;And
According to the loyalty information of the first user pre-saving, whether judge the loyalty information of described target first user
Meeting prerequisite, if meeting described prerequisite, calling agreement return of goods interface;
Described dealing money is returned described target first for what the reception server sent by Tip element
The notification message of the Send only Account of user, and information is provided.
Priority Applications (2)
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CN201510518404.4A CN106469377A (en) | 2015-08-21 | 2015-08-21 | Return of goods information processing method and device |
PCT/CN2016/094665 WO2017032226A1 (en) | 2015-08-21 | 2016-08-11 | Returns information processing method and apparatus |
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CN201510518404.4A CN106469377A (en) | 2015-08-21 | 2015-08-21 | Return of goods information processing method and device |
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CN106469377A true CN106469377A (en) | 2017-03-01 |
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CN201510518404.4A Pending CN106469377A (en) | 2015-08-21 | 2015-08-21 | Return of goods information processing method and device |
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