CN106301942A - A kind of Set Top Box WiFi remotely controls the data processing method of client - Google Patents

A kind of Set Top Box WiFi remotely controls the data processing method of client Download PDF

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Publication number
CN106301942A
CN106301942A CN201610771045.8A CN201610771045A CN106301942A CN 106301942 A CN106301942 A CN 106301942A CN 201610771045 A CN201610771045 A CN 201610771045A CN 106301942 A CN106301942 A CN 106301942A
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China
Prior art keywords
top box
set top
server
interactive
equipment
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Granted
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CN201610771045.8A
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Chinese (zh)
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CN106301942B (en
Inventor
张以毅
张冬青
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Zhongshan Branch Of Guangdong Broadcasting & Television Network Co Ltd
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Zhongshan Branch Of Guangdong Broadcasting & Television Network Co Ltd
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Priority to CN201610771045.8A priority Critical patent/CN106301942B/en
Publication of CN106301942A publication Critical patent/CN106301942A/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/02—Standardisation; Integration
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0631—Management of faults, events, alarms or notifications using root cause analysis; using analysis of correlation between notifications, alarms or events based on decision criteria, e.g. hierarchy, tree or time analysis
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/0677—Localisation of faults
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00—Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06—Management of faults, events, alarms or notifications
    • H04L41/069—Management of faults, events, alarms or notifications using logs of notifications; Post-processing of notifications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L61/00—Network arrangements, protocols or services for addressing or naming
    • H04L61/50—Address allocation
    • H04L61/5007—Internet protocol [IP] addresses
    • H04L61/5014—Internet protocol [IP] addresses using dynamic host configuration protocol [DHCP] or bootstrap protocol [BOOTP]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
    • H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/41—Structure of client; Structure of client peripherals
    • H04N21/4104—Peripherals receiving signals from specially adapted client devices
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43—Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/442—Monitoring of processes or resources, e.g. detecting the failure of a recording device, monitoring the downstream bandwidth, the number of times a movie has been viewed, the storage space available from the internal hard disk
    • H04N21/44245—Monitoring the upstream path of the transmission network, e.g. its availability, bandwidth
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04N—PICTORIAL COMMUNICATION, e.g. TELEVISION
    • H04N21/00—Selective content distribution, e.g. interactive television or video on demand [VOD]
    • H04N21/40—Client devices specifically adapted for the reception of or interaction with content, e.g. set-top-box [STB]; Operations thereof
    • H04N21/43—Processing of content or additional data, e.g. demultiplexing additional data from a digital video stream; Elementary client operations, e.g. monitoring of home network or synchronising decoder's clock; Client middleware
    • H04N21/442—Monitoring of processes or resources, e.g. detecting the failure of a recording device, monitoring the downstream bandwidth, the number of times a movie has been viewed, the storage space available from the internal hard disk
    • H04N21/4425—Monitoring of client processing errors or hardware failure

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Multimedia (AREA)
  • Databases & Information Systems (AREA)
  • Data Exchanges In Wide-Area Networks (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention discloses a kind of Set Top Box WiFi and remotely control the data processing method of client, comprise the following steps: (A) interactive Dynamic Host Configuration Protocol server is responsible for distributing interactive IP address to all high definition interaction Integral set top boxes；(B) Wi Fi information collection server is responsible for receiving the heartbeat packet that high definition interaction Integral set top box sends；(C) network management data storehouse server analysis processes the data of Wi Fi information collection server；(D) the webmaster Web server page input wide-band terminal MAC Address, webmaster Web server then according to database query result to the interactive IP of this subscriber computer top box send SNMP query statement and by inquiry Wi Fi equipment state outcome be back to server；(E) webmaster Web server is by the status data according to the Wi Fi equipment obtained in real time, carries out accident analysis and provides concrete failure cause.

Description

A kind of Set Top Box WiFi remotely controls the data processing method of client
Technical field
The present invention relates to field of broadcast televisions, a kind of Set Top Box WiFi remotely controls the data process side of client Method.
Background technology
Along with high definition is interactive, the Internet broadband is quickly popularized, broadcasting and TV operation enterprise releases high definition interaction Integral set top box, This box is integrated with Wi-Fi equipment, can be realized the business such as high definition interaction, broadband access network by this box user.Due to Wi-Fi Equipment belongs to the important component part of high definition interaction Integral set top box, and therefore, radio and TV operator must undertake Set Top Box Wi-Fi Daily operation management, Wi-Fi equipment belongs to subscriber household terminal unit traditionally, and radio and TV operator lacks and sets home terminal The operation management experience of standby (Wi-Fi).In this context, traditional broadcasting and TV operation enterprise needs to find a kind of effective guarantee wired The operation management quality of television broadband business, quickly improves the approach of broadband troubleshooting timeliness.
At present, the broadcasting and TV operation enterprise Main Means bag to the operation management of high definition interaction Integral set top box terminal unit Include:
1) management of wide-band terminal
High definition interaction Integral set top box is integrated with wide-band terminal (EoC or CM), and current broadcasting and TV operation enterprise is all by broadband eventually User's wide-band terminal (EoC or CM) then is managed by end network management system, it is possible to achieve checks terminal links state, restart end The functions such as end equipment and amendment terminal parameter.
2) management of smart card
Current broadcasting and TV operation enterprise is responsible for mandate and the management of smart card by background management system, then by high definition interaction one The condition receiving system of body Set Top Box manages the authority of user and guarantees that user's normally watches program.
3) visit process broadband fault
User reports barrier broadband to surf the Net, surfs the Net slowly, cannot connect Wi-Fi etc., and operation maintenance personnel can only be visited and be carried out trouble shooting And troubleshooting.
But, high definition interaction Integral set top box terminal unit operation management is existed by above-mentioned current broadcasting and TV operation enterprise Shortcoming:
1) wide-band terminal, smart card can only be managed by the professional network management system of broadcasting and TV operation enterprise at present, it is impossible to high definition Interactive Integral set top box Wi-Fi equipment is managed.
2) traditional broadband fault O&M mode is inefficient in terms of troubleshooting timeliness, lacks remotely monitoring and fault The means of location.When user reports barrier to generate fault ticket, and operation maintenance personnel contacts user's query failure condition according to fault ticket, and Visit inspection with user's subscription time, return to office after failture evacuation and fill in the information such as failure cause and processing procedure and return Single.Whole process spends the long time, it is impossible to fault prescriptive jurisdiction efficiency is greatly improved.
3) traditional broadband fault O&M mode causes broadband fault location unclear.Operation maintenance personnel contacts according to fault ticket User understands failure condition, visits inspections realizing clear fault location the most accurately just contact user, partly without visiting The fault processed also is processed by the mode checked of visiting, and causes broadcasting and TV operation enterprise maintenance cost can not to be in any more.
4) the O&M supporting management system that broadband services is relevant is lacked, it is difficult to transfer the initiative of operation maintenance personnel with positive Property.There is certain mental maladjustment to broadband troubleshooting in operation maintenance personnel, worrying oneself cannot independent process broadband fault.O&M people Member's broadband services enabling capabilities is the most by force one of reason that the broadband services turnover rate of part broadcasting and TV operation enterprise is higher.
Summary of the invention
For solving above-mentioned technical problem, it is an object of the invention to provide a kind of Set Top Box WiFi and remotely control the number of client According to processing method.
The technical solution used in the present invention is:
A kind of Set Top Box WiFi remotely controls the data processing method of client, based on the background server being deployed in central machine room Included interactive Dynamic Host Configuration Protocol server, Wi-Fi information collection server, network management data storehouse server and webmaster Web server；Should Data processing method comprises the following steps:
(A) interactive Dynamic Host Configuration Protocol server is responsible for distributing interactive IP address to all high definition interaction Integral set top boxes；
(B) Wi-Fi information collection server is responsible for receiving the heartbeat packet that high definition interaction Integral set top box sends, the letter of heartbeat packet Breath comprises Set Top Box interaction IP address, Set Top Box Eth0 MAC Address of Network Card information；Wi-Fi information collection server is to the heart simultaneously Jump bag and extract the source MAC of EOC/CM terminal, and data are sent in the lump network management data storehouse server；
(C) network management data storehouse server analysis processes the data of Wi-Fi information collection server, forms EOC/ inside data base The MAC Address of CM terminal, interactive IP address, the corresponding relation of Set Top Box Eth0 MAC Address of Network Card；
(D) at the MAC Address of webmaster Web server page input wide-band terminal, webmaster Web server is then according to data base querying Result sends SNMP query statement to the interactive IP of this subscriber computer top box and the state outcome of inquiry Wi-Fi equipment is back to clothes Business device；
(E) webmaster Web server is by the status data according to the Wi-Fi equipment obtained in real time, carries out accident analysis and provides tool The failure cause of body.
In described step (C), network management data storehouse server is purged, really automatically for the record exceeding interactive IP lease Protect wide-band terminal MAC, interactive IP address, the accuracy of Set Top Box MAC Address of Network Card corresponding relation.
Described failure cause includes that account number cipher mistake, account arrearage expire, cannot be connected into Wi-Fi equipment, Wi-Fi equipment Mistake and dns server mistake are set.The method can quickly process these faults (without process of visiting), can be by remote Journey online treatment, shortens fault handling time, promotes broadband services service quality.
Described high definition interaction Integral set top box comprises the following steps when starting: (1) obtains Wi-Fi information collection server Address；(2) heartbeat packet is sent；(3) realize NAT conversion: background server to Set Top Box interaction IP send SNMP GET and SET order, Set Top Box completing port is the packet translation function of 161, and the packet instruction of SNMP is all turned to router IP, it is achieved the SNMP node of the built-in Wi-Fi equipment of remote read-write Set Top Box.
Described data processing method also includes being defined, the OID node of Set Top Box Wi-Fi equipment i.e. according to mark in advance Accurate snmp protocol establishment Set Top Box Wi-Fi equipment MIB storehouse specification.
Beneficial effects of the present invention:
1. contrast broadcasting and TV operation enterprise existing broadband services operation management, in the range of the present invention effectively achieves the whole city, high definition is mutual The long-range management of movement and motor-driven integrative Set Top Box Wi-Fi, changes broadcasting and TV operation enterprise and processes broadband fault and must visit Inspection and analysis Present situation, reduce and visit number of times, reduce vehicle use, the expense such as saving fuel oil spending and vehicle maintenance spending, in rural area User's dispersion distance farther out in the case of particularly evident.
2. runed in transition process by unidirectional visual broadcast service to broadband services at broadcasting and TV operation enterprise, most old one Generation's broadcasting and TV operation maintenance personnel, not in contact with untreated broadband services fault, easily spreads the psychology of broadband troubleshooting in this colony Obstacle, worry oneself cannot independent process broadband fault, thus result in broadcasting and TV operation enterprise broadband services O&M service quality Not going, broadband services turnover rate remains high.The present invention is in the case of operation maintenance personnel lacks broadband maintenance experience, for O&M people Member provides remote failure to judge and remote failure processes, when can shorten the broadband troubleshooting of broadcasting and TV operation enterprise at short notice Between；Enthusiasm and the motility of older generation's broadcasting and TV operation maintenance personnel broadband services O&M can be given full play to simultaneously, constantly promote width Service quality with business.
3. the present invention can provide powerful broadband services O&M to support for broadcasting and TV operation enterprise, general along with broadband services And, the broadband services colony of broadcasting and TV operation enterprise will be increasing at short notice, without extra increase Internet resources In the case of, the present invention can support the needs that broadcasting and TV operation enterprise broadband services is fast-developing.
Term is explained:
: Internet Protocol, the agreement of interconnection between network.It is connected with each other for computer network and communicates and design Agreement.
: Simple Network Management Protocol Simple Network Management Protocol.
: Ethernet Over Cable.It it is the access skill using Ethernet protocol based on wired TV coaxial cable net Art.
: Virtual Local Area Network VLAN.
: Network Address Translation, network address translation.
: Cable Modem cable modem.
: Wireless Fi-delity, a kind of technology allowing electronic equipment to be connected to a wireless lan (wlan).
: Dynamic Host Configuration Protocol, DHCP, be a LAN Procotol, uses udp protocol work, mainly has two purposes: automatically distribute IP to internal network or Internet service provider Address.
: an option in DHCP message.
: Media Access Control, the hardware address of computer network card apparatus.
: it is a kind of service based on XML and HTTPS.
: data base.
: the title of network interface card under LINUX system
: Management Information Base, management information bank, be the interior of TCP/IP NMP standard card cage One of holding, MIB defines data item that managed device must preserve, allows the operation and the implication thereof that carry out each data item, The i.e. data variable such as the management control of the addressable managed device of system and status information is all saved in MIB.
Accompanying drawing explanation
Below in conjunction with the accompanying drawings the detailed description of the invention of the present invention is described further.
Fig. 1 is the system architecture diagram of operation management system of the present invention.
Detailed description of the invention
The present invention based on a kind of high definition interaction Integral set top box Wi-Fi novel maintenance management system, its objective is with The Wi-Fi equipment of family set top box cannot in the case of normal dialing, set up a set of can real time access user then Wi-Fi state Data processing method.This system utilizes broadcasting and TV operation enterprise existing interactive service signalling path, uses snmp protocol to realize right The remote access of Integral set top box Wi-Fi module and management.
As it is shown in figure 1, the system that the present invention is applied mainly is made up of five parts:
1. background server
Background server is deployed in central machine room, mainly includes interactive Dynamic Host Configuration Protocol server, Wi-Fi information collection server, webmaster Database server and webmaster Web server.Main Function includes:
1) interactive Dynamic Host Configuration Protocol server is responsible for distributing interactive IP address to all high definition interaction Integral set top boxes；
2) Wi-Fi information collection server is responsible for receiving the heartbeat packet that high definition interaction Integral set top box sends, the letter of heartbeat packet Breath comprises Set Top Box interaction IP address, Set Top Box Eth0 MAC Address of Network Card information；Wi-Fi information collection server is to the heart simultaneously Jump bag extraction source MAC Address (EoC or CM terminal unit), and data are sent in the lump network management data storehouse server；
3) network management data storehouse server analysis processes the data of Wi-Fi information collection server, forms broadband inside data base Terminal (EoC or CM terminal unit) MAC Address, interactive IP address, the corresponding relation of Set Top Box Eth0 MAC Address of Network Card.For The record exceeding interactive IP lease is purged automatically, it is ensured that wide-band terminal MAC, interactive IP address, Set Top Box MAC Address of Network Card The accuracy of corresponding relation.
4) operation maintenance personnel is according to fault ticket, needs the Wi-Fi router state of certain subscriber computer top box of active inquiry to believe Breath, only need to be at the MAC Address of webmaster Web server page input wide-band terminal, and webmaster Web server is then according to data base querying Result sends SNMP query statement to the interactive IP of this subscriber computer top box and Query Result is back to server, and operation maintenance personnel is i.e. Can in several seconds the state of user in real Wi-Fi equipment then.
5) webmaster Web server is by the status data according to the Wi-Fi equipment obtained in real time, carries out accident analysis and provides Concrete failure cause, partial fault such as account number cipher mistake, account arrearage expire, cannot be connected into Wi-Fi equipment, Wi-Fi sets Standby mistake and dns server mistake etc. are set, O&M operation maintenance personnel can quick handling failure online, shorten troubleshooting Time, it is provided that broadband troubleshooting efficiency.
2. high definition interaction Integral set top box
High definition Integral set top box also includes STB mainboard, EOC/CM terminal, this STB mainboard, EOC/CM terminal and described Wi-Fi Devices interconnect, this EOC/CM terminal is interconnected with background server by described network channel；In the case of guaranteeing that middleware is constant (middleware is constant may insure that the whole province's live telecast, interactive television service interface and the concordance of management), to high definition interaction one The underlying operating system (LINUX) of body Set Top Box needs to increase partial function, specifically includes that
1) address of Wi-Fi information collection server is obtained
The packet of high definition interaction Integral set top box start post analysis Dynamic Host Configuration Protocol server, obtains Wi-while obtaining interactive IP The address of Fi information collection server, specific service device IP leaves in inside fixing DHCP option address；
2) sending heartbeat packet, heartbeat packet includes following information:
High definition interaction Integral set top box obtains interactive IP address, to verify interactive IP, it is ensured that IP before sending heartbeat packet The correctness of address；Heartbeat packet content includes the MAC Address MAC Address of IP correspondence network interface card (i.e. interactive), mutually of Set Top Box ETH0 The information such as dynamic IP address；
3) Set Top Box producer mark (as producer's A Set Top Box with 00 representing, the Set Top Box of producer B with 01 representing, the machine of producer C Top box represents with 02)；
4) NAT translation function is realized
Background server sends GET and the SET order of SNMP to Set Top Box interaction IP, and Set Top Box must completing port be 161 Packet translation function, all turns to accessor (192.168.1.254), it is achieved remotely read by the packet instruction of SNMP Write the SNMP node of the built-in Wi-Fi module of Set Top Box.It is thus desirable to it is real automatically to run IPTABLE order at Set Top Box startup file Existing NAT conversion.
3. high definition interaction Integral set top box Wi-Fi equipment MIB storehouse specification
Realize remote set-top box Wi-Fi equipment control management, mainly about 100 OID nodes are defined, therefore we according to The snmp protocol establishment Set Top Box Wi-Fi equipment MIB storehouse specification of standard.
1) node of WAN mouth is defined, including broadband account number cipher, WAN mouth IP, DNS, gateway and Connection Time etc.；
2) node of LAN mouth is defined, including client ip, client name, IP lease, use time etc.；
3) node of radio function is defined, including using frequency, wireless encryption mode, Crypted password, SSID name etc.；
4) definition Wi-Fi equipment management functional node, including restarting equipment, device power-up time, mode of operation, log recording Deng；
5) definition remote tools management function, including destination address, the return result of Ping operation；The target ground of TRACE operation Location, return result；The destination address of HTTP/FTP download, return result etc..
4. Set Top Box Wi-Fi equipment
The equipment that Set Top Box Wi-Fi equipment is managed as far-end, the bottom software that its chip runs is LINUX in general, Therefore being very easy to support snmp protocol, only need to need to increase SNMPD process at the system process of Wi-Fi chip can (this process It is that the part of LINUX system takies little system resource), simultaneously according to high definition interaction Integral set top box Wi-Fi equipment MIB Storehouse specification defines OID node one by one.When background server sends SNMP GET/SET instruction to certain node, by correspondence OID nodal information returns background server, it is achieved remotely management, remote troubleshooting and remote analysis etc. operate.
5. Internet resources and network channel
In terms of Internet resources, along with the Rapid Popularization of interactive service, interactive service user group is increasing, therefore provides IP The requirement in source is more and more higher.Native system realizes remote management machine top box Wi-Fi equipment, is to utilize broadcasting and TV to transport in terms of Internet resources The Internet resources (including DHCP service, IP resource division etc.) of the original interactive service of enterprise of battalion, the realization of system is without increasing Any Internet resources, as long as user opens interactive service and can realize the management to Set Top Box Wi-Fi equipment.
In terms of network channel, the data traffic of interactive signalling path based on IPQAM mode is the lowest (the most mutual The average bag of dynamic signaling is long is about 120Byte), additionally snmp protocol is about 100-for the bag length obtaining single OID node 200Byte, for bag length when obtaining multiple OID node less than 1024Byte.It addition, when user produces broadband fault O&M people Member the most actively uses this system to carry out accident analysis, and many people are with the probability pole using in a flash the system bigger uplink traffic of generation Low, therefore native system realizes remote management machine top box Wi-Fi equipment in network facet, and the network channel resource taken is very Few, the least to the flow pressure of network channel, interactive signalling path can be utilized completely to realize the pipe to Set Top Box Wi-Fi equipment Reason.
Present invention additionally comprises following application example:
Example 1. uses SNMP and NAT to realize management Wi-Fi equipment
The present invention uses snmp protocol to realize the management to Set Top Box Wi-Fi equipment.Snmp protocol comprise management end, agent side, NMP and management information bank (MIB), management information bank defines each OID node of agent side equipment (Wi-Fi), often Individual OID node has a unique key assignments, and these OID nodes have recorded the status information that agent side runs respectively.Agent side The properly functioning state that simultaneously maintain each node, these OID nodes by manage end be written and read operation, agent side according to The management OID key assignments that is specifically directed towards of end and operational order, return result to manage end, thus realize concrete network management and Network monitoring.Management information bank MIB of Wi-Fi equipment.
It addition, the present invention uses NAT network address translation function, the packet that port is 161 is carried out address conversion, from Management end sends SNMP instruction (port is 161) to the interactive IP of high definition interaction Integral set top box, turns through the NAT network address Changing, be forwarded to the Wi-Fi equipment of Set Top Box, no matter WAN mouth whether dial-up success all can obtain the state letter of Wi-Fi equipment in real time Breath.
The present embodiment provides the benefit that:
(1) simplifying broadband services operation management flow process and reduce the difficulty of broadband services troubleshooting, operation maintenance personnel passes through backstage Server, obtains the information of report barrier subscriber computer set top box terminal Wi-Fi equipment quickly, in real time, returns including broadband account number cipher, dialing Return error code, SSID name and password, connection terminal quantity, the situation statistics etc. of dialing broken string, by this support system energy Enough realizing detailed failure modes, the troubleshooting for operation maintenance personnel provides basis for estimation accurately.
(2) can shorten the time of broadband troubleshooting, operation maintenance personnel is received fault ticket and is carried out by support system Remote inquiry, broadband account is expired, code error, Wi-Fi cannot be connected, dns server arrange mistake etc. reason cause The fault that cannot surf the Net, can quick handling failure by remotely operation.Broadband services fortune is lacked in broadcasting and TV operation maintenance personnel In the case of dimension experience, this system can shorten fault handling time, reaches the effect of fast lifting broadband quality of services.
(3) processed by this system, it is possible to a part of fault of teleprocessing, while promoting troubleshooting timeliness, can To reduce inspection number of times of visiting, reduce vehicle simultaneously and use, reduce fuel cost and vehicle maintenance expense etc., use in rural area Family dispersion distance farther out in the case of particularly evident.The present invention can save objective daily O&M for broadcasting and TV operation enterprise and become This.
Example 2 realizes broadband services by system interface and automatically opens and manage
The present invention can realize the real-time Communication for Power of BOSS, OSS system by system interface.Major function is that BOSS system can will be used The relevant information of broadband services is opened at family, as automatic in information such as broadband account, broadband password, the SSID name of Wi-Fi and passwords It is transferred to the data server of native system, when user's Integral set top box terminal is reached the standard grade and normally watches interactive service (i.e. machine top Box can normally obtain interactive IP address), background server issues broadband after receiving the heartbeat packet that STB terminal sends at once The information such as the account number cipher of business, Set Top Box Wi-Fi equipment can dial up on the telephone after automatically restarting at once, and whole process is without fortune Dimension personnel visit and carry out installation and debugging.Open broadband services for superposition, broadband services continues to pay dues or changes broadband services set meal Deng business, native system can be automatically obtained open-minded, and operation maintenance personnel only needs call-on back by phone user the most normally to use broadband set meal List can be returned.
The present embodiment provides the benefit that:
1) realize the operation management of broadband services, change operation maintenance personnel visit for user setup broadband account number cipher, arrange open-minded The traditional approachs such as Wi-Fi signal；
2) broadband services aspect is installed, a part of subscriber can be reduced and on-site install, realize automatically installing, quickly by system Improve broadband services installation effectiveness, while promoting service quality, improve constantly the brand effect of broadcasting and TV broadband services；
3) can be that broadcasting and TV operation enterprise saves the expenses opened of broadband services, bring benefits for enterprise.
Example 3: remote tools manages
The present invention, it is provided that remote fault analysis instrument, provides accurately and reliably for operation maintenance personnel Accurate Analysis consumer wideband fault Foundation.Remote tools includes routeing tracking, remote download etc., and concrete methods of realizing is PING, TRACE, HTTP to be downloaded and FTP Downloads etc. localize the destination address of operation, bag length and quantity, route tracking quantity, return result etc., define concrete node, Send concrete remote tools by back-stage management end to instruct, after Set Top Box Wi-Fi equipment locally executes, pass through snmp protocol Result after being performed by instrument returns to back-stage management end, thus easily realizes the inspection to user's then network quality and assessment.
For solving user, this function reflects that the faults such as online is slow, access individual Web sites cannot arrive, downloading rate is slow carry For remote analysis approach.
The present embodiment provides the benefit that:
1) abundant long-range broadband services analytical tool is provided for operation maintenance personnel innovatively, it is achieved center remote controls user Wi-Fi equipment, is conducive to finding phenomenon of the failure, location failure cause in time, assists O&M；
2) the broadcasting and TV operation maintenance personnel offer effective broadband services breakdown judge support of broadband O&M experience can be provided for part, By remote tools analysis result, the most quickly collection terminal equipment quality, line quality and Internet exportation quality etc., pass through Feedback analysis expliciting the position, promotes whole broadcasting and TV operation enterprise ego integrity integrated network quality, contributes to quickly judging online Slowly, the failure problems such as individual Web sites cannot be accessed.
The technology of the present invention makes full use of legacy network equipment and STB terminal equipment, and the realization of system increases without extensive Add network accessibility, without changing the hardware devices such as brand-new STB terminal for user.
The realization of system includes two steps, first step Development control area background server system, carries out Set Top Box eventually simultaneously End bottom software (guaranteeing that middleware is constant) exploitation debugging, Wi-Fi equipment software increase SNMPD according to MIB storehouse node definition and enter Journey, and debug with background system.Second step carries out software upgrading to whole city's high definition interaction Integral set top box terminal unit (OTA upgrading), can realize back-stage management end to whole city's any user high definition interactive machine top box Wi-Fi equipment after having upgraded Management.
In terms of autgmentability, the present invention has abundant scalability, as long as at the bottom of the high definition interaction Integral set top box of producer Layer software realizes sending heartbeat packet and the translation function of 161 port NAT, the MIB storehouse that its Wi-Fi equipment Software-Coincidence specifies simultaneously Specification, can realize the backstage remote management capability to arbitrary producer high definition interactive machine top box Wi-Fi equipment.
The foregoing is only the preferred embodiments of the present invention, the present invention is not limited to above-mentioned embodiment, as long as with Essentially identical means realize within the technical scheme of the object of the invention broadly falls into protection scope of the present invention.

Claims (5)

1. Set Top Box WiFi remotely controls a data processing method for client, based on the background service being deployed in central machine room Interactive Dynamic Host Configuration Protocol server, Wi-Fi information collection server, network management data storehouse server and webmaster Web server included by device； It is characterized in that, this data processing method comprises the following steps:
(A) interactive Dynamic Host Configuration Protocol server is responsible for distributing interactive IP address to all high definition interaction Integral set top boxes；
(B) Wi-Fi information collection server is responsible for receiving the heartbeat packet that high definition interaction Integral set top box sends, the letter of heartbeat packet Breath comprises Set Top Box interaction IP address, Set Top Box Eth0 MAC Address of Network Card information；Wi-Fi information collection server is to the heart simultaneously Jump bag and extract the source MAC of EOC/CM terminal, and data are sent in the lump network management data storehouse server；
(C) network management data storehouse server analysis processes the data of Wi-Fi information collection server, forms EOC/ inside data base The MAC Address of CM terminal, interactive IP address, the corresponding relation of Set Top Box Eth0 MAC Address of Network Card；
(D) at the MAC Address of webmaster Web server page input wide-band terminal, webmaster Web server is then according to data base querying Result sends SNMP query statement to the interactive IP of this subscriber computer top box and the state outcome of inquiry Wi-Fi equipment is back to clothes Business device；
(E) webmaster Web server is by the status data according to the Wi-Fi equipment obtained in real time, carries out accident analysis and provides tool The failure cause of body.
A kind of Set Top Box WiFi the most according to claim 1 remotely controls the data processing method of client, and its feature exists In: in described step (C), network management data storehouse server is purged automatically for the record exceeding interactive IP lease, it is ensured that broadband Terminal MAC, interactive IP address, the accuracy of Set Top Box MAC Address of Network Card corresponding relation.
A kind of Set Top Box WiFi the most according to claim 1 remotely controls the data processing method of client, and its feature exists In: described failure cause includes that account number cipher mistake, account arrearage expire, cannot be connected into Wi-Fi equipment, Wi-Fi equipment setting Mistake and dns server mistake.
A kind of Set Top Box WiFi the most according to claim 1 remotely controls the data processing method of client, and its feature exists In: described high definition interaction Integral set top box comprises the following steps when starting: (1) obtains the ground of Wi-Fi information collection server Location；(2) heartbeat packet is sent；(3) NAT conversion is realized: background server sends GET and the SET life of SNMP to Set Top Box interaction IP Order, Set Top Box completing port is the packet translation function of 161, and the packet instruction of SNMP all turns to accessor, real The SNMP node of the existing built-in Wi-Fi equipment of remote read-write Set Top Box.
A kind of Set Top Box WiFi the most according to claim 1 remotely controls the data processing method of client, and its feature exists In: also include in advance the OID node of Set Top Box Wi-Fi equipment being defined, i.e. work out machine top according to the snmp protocol of standard Box Wi-Fi equipment MIB storehouse specification.
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