CN106296953A - One door type appointment and queuing service system - Google Patents
One door type appointment and queuing service system Download PDFInfo
- Publication number
- CN106296953A CN106296953A CN201610624001.2A CN201610624001A CN106296953A CN 106296953 A CN106296953 A CN 106296953A CN 201610624001 A CN201610624001 A CN 201610624001A CN 106296953 A CN106296953 A CN 106296953A
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- Prior art keywords
- layer
- appointment
- service
- service system
- queuing service
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
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- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Abstract
The present invention proposes one door type appointment and queuing service system, including outside platform, appointment and queuing service system auxiliary layer and operation management, it is characterised in that: described outside platform is connected with appointment and queuing service system auxiliary layer;Described appointment and queuing service system auxiliary layer is connected with operation management;Described appointment and queuing service system auxiliary layer includes Access Layer, operation layer, infrastructure service layer and cloud data Layer, and Access Layer is connected with operation management, and operation layer and infrastructure service layer are connected with outside platform.The one door type integrated multiple business of appointment and queuing service system of the present invention and function, the scene number of taking group number, moreover it is possible to the reservation number of taking.System compatibility by force can be mutually compatible with the system of online booking, it is achieved data syn-chronization, real-time update.Carried out number call and voice broadcast by the big data algorithm of data cloud quickly, accurately, in an orderly manner, the information of handling can be shown on time.It is more convenient that operation management makes rights management safeguard, system is the most relatively reliable.
Description
Technical field
The present invention relates to one door type appointment and queuing service system.
Background technology
" the Internet+" is actually the neomorph of internet development, is the result of the Internet ecological evolution." the Internet+"
The most constantly penetrate in our productive life.At present, the level of IT application become one national overall national strength of measurement and
The important symbol of competitiveness, utilizes information technology to promote E-Government also to become and realizes state treatment system and Governance Ability modern times
Change the essential condition of target.
The Internet+government affairs innovation is the guide of governmental management innovation.The Internet+government affairs, are not simply by traditional political affairs
Mansion management affairs are intactly moved on the Internet, but on the basis of optimizing in flow process, by brand-new methods and procedures
Remove the business function quoted.
For local government, under line, service ability is delayed, online service framework imperfection, for the public, to political affairs
Under the line of mansion, service is discontented, strong to online service demand cry, these two pair contradiction Internet era more and more prominent.
Summary of the invention
The present invention proposes one door type appointment and queuing service system, in order to overcome above-mentioned problem to provide such technical side
Case: one door type appointment and queuing service system, including outside platform, appointment and queuing service system auxiliary layer and operation management, it is special
Levy and be: described outside platform is connected with appointment and queuing service system auxiliary layer;Described appointment and queuing service system auxiliary layer with
Operation management connects;Described appointment and queuing service system auxiliary layer includes Access Layer, operation layer, infrastructure service layer and cloud data
Layer, Access Layer is connected with operation management, and operation layer and infrastructure service layer are connected with outside platform.
Further, described outside platform includes calling system, authentication, pre-receiving system and external system;Described cry
Number system, authentication, pre-receiving system are connected with infrastructure service floor.
Further, described Access Layer includes that terminal supports system and monitor client, and terminal supports that system is by Web agreement
Access service layer, it is provided that service is handled in group number and reservation;Described monitor client accesses operation management by ICP/IP protocol.
Further, described operation management includes that system monitoring, monitoring of tools, service monitoring, information are issued and log management;
Operation management staff can according to the monitor client of Access Layer to system monitoring, monitoring of tools, service monitoring, information issue and
Log management operates.
Further, described operation layer include entry and exit business, expatriate's business, household register transacting business, traffic police's business and
Legal person's business, operation layer is handled by ESB gateway access entry and exit certificates handling system, expatriate's certificates handling system, household register is
The external systems such as system, traffic police's system and legal person's system.
Further, described ESB gateway is the Service Management mode being connected with external system, and ESB gateway is this
System provides agreement and the unified port of semanteme.
Further, described infrastructure service layer is connected with operation layer;Infrastructure service layer includes that message pushes and reservation number prints,
Message pushes provides service for operation layer, and reservation number prints to outside platform and provides print service.
Further, described cloud data Layer is held up platform by cloud disk platform, cloud and cloud control platform forms;Cloud disk platform, Yun Qingping
Platform and cloud control platform are respectively to the storage of native system data, analysis, allocation manager.
The invention have the benefit that the one door type integrated multiple business of appointment and queuing service system and the function of the present invention,
The scene number of taking group number, moreover it is possible to the reservation number of taking.System compatibility by force can be mutually compatible with the system of online booking, it is achieved data syn-chronization,
Real-time update.Carry out number call and voice broadcast quickly, accurately, in an orderly manner by the big data algorithm of data cloud, can show on time
Show the information of handling.It is more convenient that operation management makes rights management safeguard, system is the most relatively reliable.
Accompanying drawing explanation
In order to be illustrated more clearly that the embodiment of the present invention or technical scheme of the prior art, below will be to embodiment or existing
In having technology to describe, the required accompanying drawing used is briefly described, it should be apparent that, the accompanying drawing in describing below is only this
Some embodiments of invention.
Fig. 1 is one schematic diagram of one door type appointment and queuing service system of the present invention.
Detailed description of the invention
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Describe, it is clear that described embodiment is only a part of embodiment of the present invention rather than whole embodiments wholely.Based on
Embodiment in the present invention, it is every other that those of ordinary skill in the art are obtained under not making creative work premise
Embodiment, broadly falls into the scope of protection of the invention.
As it is shown in figure 1, one door type appointment and queuing service system, including outside platform, appointment and queuing service system auxiliary layer
And operation management, outside platform is connected with appointment and queuing service system auxiliary layer;Appointment and queuing service system auxiliary layer and O&M
Management connects;Appointment and queuing service system auxiliary layer includes Access Layer, operation layer, infrastructure service layer and cloud data Layer, Access Layer
Being connected with operation management, operation layer and infrastructure service layer are connected with outside platform.
Outside platform includes calling system, authentication, pre-receiving system and external system;Described calling system, identity
Certification, pre-receiving system are connected with infrastructure service layer.More information data sources is provided, makes one door type appointment and queuing take
The business of business and the extension of data are bigger.
Access Layer includes that terminal supports system and monitor client, and terminal supports that system passes through Web agreement access service layer,
Group number and reservation is provided to handle service;Monitor client accesses operation management by ICP/IP protocol.
Operation management includes that system monitoring, monitoring of tools, service monitoring, information are issued and log management;Operation management work
Make personnel according to the monitor client of Access Layer, system monitoring, monitoring of tools, service monitoring, information issue and log management to be entered
Row operation.
Operation layer includes entry and exit business, expatriate's business, household register transacting business, traffic police's business and legal person's business, industry
Business layer handles system, traffic police's system by ESB gateway access entry and exit certificates handling system, expatriate's certificates handling system, household register
With external systems such as legal person's systems.It is governmental management innovation that multi-service integrally realizes the Internet+government affairs innovation.
ESB gateway is the Service Management mode being connected with external system, and ESB gateway provides agreement for native system
The port unified with semanteme.The information source making one door type appointment and queuing service system is screened, it is ensured that information is the most high-quality
Amount.
Infrastructure service layer is connected with operation layer;Infrastructure service layer includes that message pushes and reservation number prints, and message pushes and is
Operation layer provides service, and reservation number prints to outside platform and provides print service.
Cloud data Layer is held up platform by cloud disk platform, cloud and cloud control platform forms;Cloud disk platform, cloud hold up platform and cloud control platform
Respectively to the storage of native system data, analysis, allocation manager.
Embodiment:
The business of multiple departments such as the integrated entry and exit of one door type appointment and queuing service system, affairs of household registration, traffic police, it is possible to achieve many
Task multiselect, unified group number, according to the distribution of the number of wait.1, entry and exit: applicant selects the group number of operation layer, such as passport,
Hongkong and Macro's tourism, Taiwan tourism Hongkong and Macro are on home leave, Hongkong and Macro's commercial affairs, Hongkong and Macro stay, are on home leave in Hongkong and Macro's one way, commercial affair of taiwan, Taiwan, Taiwan is fixed
Occupy, commercial affairs are put on record, lead card etc., and infrastructure service floor pushes group information to outside platform, and after sending number, odd numbers is sent in printing.2, affairs of household registration:
Applicant selects the group number of operation layer, the such as registered permanent residence to move out, registered permanent residence cancellation, information inquiry, registered permanent residence Xiang Mingda, identity card, door
Group, neck card, consulting etc., if applicant's business such as neck identity card business or census migration in online booking, can make
By reservation group function, the cloud data Layer of system from the authentication ids reading identity card of outside platform, the then access of system
Layer provides reservation to handle service, automatically distributes reservation number, and preferentially handles.Group's list is printed after group number.3, traffic police: application person
Select the group number of operation layer, such as simple program (electronics is taken pictures), general procedure (detaining car button card), the lorry pass, put car, consulting
Pushing group information to outside platform on, infrastructure service floor, after sending number, odd numbers is sent in printing.
The terminal of the Access Layer of system supports that system and monitor client monitor the situation that accepts of each business, and industry is handled in display
Business peak value, if it exceeds process maximum, then automatic feedback operation management and display alarm.The O&M pipe of operation management
Reason manager makes measure in time.The system monitoring of operation management provides system mode to show, can monitor each terminal in real time
Running status;Monitoring of tools provides equipment running status to show, monitors each terminal unit running status in real time;Service monitoring carries
Show that function is shown for all services, monitor whether each service can access in real time;Information is issued provides many matchmakers that give a news briefing
The issue of the file function such as body, picture;Log management provides system, the running status statistical data of equipment.Make operation management
Staff works more convenient.
The foregoing is only presently preferred embodiments of the present invention, not in order to limit the present invention, all essences in the present invention
Within god and principle, any modification, equivalent substitution and improvement etc. made, should be included within the scope of the present invention.
Claims (8)
1. one door type appointment and queuing service system, including outside platform, appointment and queuing service system auxiliary layer and operation management, its
It is characterised by: described outside platform is connected with appointment and queuing service system auxiliary layer;Described appointment and queuing service system auxiliary layer
It is connected with operation management;Described appointment and queuing service system auxiliary layer includes Access Layer, operation layer, infrastructure service layer and cloud data
Layer, Access Layer is connected with operation management, and operation layer and infrastructure service layer are connected with outside platform.
2. one door type appointment and queuing service system as claimed in claim 1, it is characterised in that: described outside platform includes calling out the numbers
System, authentication, pre-receiving system and external system;Described calling system, authentication, pre-receiving system and infrastructure service
Layer connects.
3. one door type appointment and queuing service system as claimed in claim 2, it is characterised in that: described Access Layer includes that terminal is propped up
Holding system and monitor client, terminal supports that system is by Web agreement access service layer, it is provided that service is handled in group number and reservation;
Described monitor client accesses operation management by ICP/IP protocol.
4. one door type appointment and queuing service system as claimed in claim 3, it is characterised in that: described operation management includes system
Monitoring, monitoring of tools, service monitoring, information are issued and log management;Operation management staff can be according to the monitoring of Access Layer
System monitoring, monitoring of tools, service monitoring, information issue and log management are operated by client.
5. one door type appointment and queuing service system as claimed in claim 1, it is characterised in that: described operation layer includes entry and exit
Business, expatriate's business, household register transacting business, traffic police's business and legal person's business, operation layer is accessed out by ESB gateway
Immigration certificates handling system, expatriate's certificates handling system, household register handle the external systems such as system, traffic police's system and legal person's system.
6. one door type appointment and queuing service system as claimed in claim 5, it is characterised in that: described ESB gateway be with
The Service Management mode that external system connects, ESB gateway provides agreement and the unified port of semanteme for native system.
7. one door type appointment and queuing service system as claimed in claim 5, it is characterised in that: described infrastructure service layer and business
Layer connects;Infrastructure service layer includes that message pushes and reservation number prints, and message pushes provides service for operation layer, and reservation number prints
Print service is provided for outside platform.
8. one door type appointment and queuing service system as claimed in claim 1, it is characterised in that: described cloud data Layer is put down by cloud disk
Platform, cloud hold up platform and cloud control platform composition;Cloud disk platform, cloud hold up platform and native system data are stored, divide by cloud control platform respectively
Analysis, allocation manager.
Priority Applications (1)
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CN201610624001.2A CN106296953A (en) | 2016-07-29 | 2016-07-29 | One door type appointment and queuing service system |
Applications Claiming Priority (1)
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CN201610624001.2A CN106296953A (en) | 2016-07-29 | 2016-07-29 | One door type appointment and queuing service system |
Publications (1)
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CN106296953A true CN106296953A (en) | 2017-01-04 |
Family
ID=57664142
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CN201610624001.2A Pending CN106296953A (en) | 2016-07-29 | 2016-07-29 | One door type appointment and queuing service system |
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Cited By (1)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN113141384A (en) * | 2020-01-18 | 2021-07-20 | 佛山市云米电器科技有限公司 | IOT cloud server and IOT communication system |
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CN101079159A (en) * | 2007-07-02 | 2007-11-28 | 汤小乘 | Method for implementing remote queuing and its dedicated system and queue machine |
CN102289739A (en) * | 2011-07-29 | 2011-12-21 | 上海互联网软件有限公司 | Community service management system |
CN102521686A (en) * | 2011-11-30 | 2012-06-27 | 陕西东显永益机电技术有限公司 | Examining and approving management system for administrative information |
WO2012121649A1 (en) * | 2011-03-01 | 2012-09-13 | Q-Matic Ab | Method and system for queue control |
CN102800026A (en) * | 2012-06-14 | 2012-11-28 | 上海市电力公司 | Method for improving balance between supply and demand for electricity business hall |
CN103971207A (en) * | 2014-05-24 | 2014-08-06 | 张复青 | Structure of administrative service hall information management system |
CN104506662A (en) * | 2015-01-19 | 2015-04-08 | 毕缩启 | Queuing service interaction system and method based on cloud platform |
CN104537751A (en) * | 2014-12-10 | 2015-04-22 | 苏州市公安局交通巡逻警察支队 | Queuing-up system |
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Patent Citations (8)
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CN101079159A (en) * | 2007-07-02 | 2007-11-28 | 汤小乘 | Method for implementing remote queuing and its dedicated system and queue machine |
WO2012121649A1 (en) * | 2011-03-01 | 2012-09-13 | Q-Matic Ab | Method and system for queue control |
CN102289739A (en) * | 2011-07-29 | 2011-12-21 | 上海互联网软件有限公司 | Community service management system |
CN102521686A (en) * | 2011-11-30 | 2012-06-27 | 陕西东显永益机电技术有限公司 | Examining and approving management system for administrative information |
CN102800026A (en) * | 2012-06-14 | 2012-11-28 | 上海市电力公司 | Method for improving balance between supply and demand for electricity business hall |
CN103971207A (en) * | 2014-05-24 | 2014-08-06 | 张复青 | Structure of administrative service hall information management system |
CN104537751A (en) * | 2014-12-10 | 2015-04-22 | 苏州市公安局交通巡逻警察支队 | Queuing-up system |
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CN113141384A (en) * | 2020-01-18 | 2021-07-20 | 佛山市云米电器科技有限公司 | IOT cloud server and IOT communication system |
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Application publication date: 20170104 |