CN106254485A - Unit fault processing method, device and system - Google Patents
Unit fault processing method, device and system Download PDFInfo
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- CN106254485A CN106254485A CN201610657042.1A CN201610657042A CN106254485A CN 106254485 A CN106254485 A CN 106254485A CN 201610657042 A CN201610657042 A CN 201610657042A CN 106254485 A CN106254485 A CN 106254485A
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- 238000003672 processing method Methods 0.000 title 1
- 238000000034 method Methods 0.000 claims abstract description 40
- 238000012545 processing Methods 0.000 claims abstract description 28
- 238000012795 verification Methods 0.000 claims abstract description 21
- 238000004891 communication Methods 0.000 claims description 125
- 230000008569 process Effects 0.000 claims description 17
- 238000001514 detection method Methods 0.000 claims description 13
- 238000003860 storage Methods 0.000 claims description 12
- 239000000284 extract Substances 0.000 claims description 11
- 230000005540 biological transmission Effects 0.000 claims description 6
- 238000010977 unit operation Methods 0.000 claims description 2
- 238000004378 air conditioning Methods 0.000 description 12
- 238000013024 troubleshooting Methods 0.000 description 8
- 230000004888 barrier function Effects 0.000 description 4
- 238000010586 diagram Methods 0.000 description 4
- 230000004044 response Effects 0.000 description 4
- 238000005516 engineering process Methods 0.000 description 2
- 238000012986 modification Methods 0.000 description 2
- 230000004048 modification Effects 0.000 description 2
- 241000208340 Araliaceae Species 0.000 description 1
- 235000005035 Panax pseudoginseng ssp. pseudoginseng Nutrition 0.000 description 1
- 235000003140 Panax quinquefolius Nutrition 0.000 description 1
- 238000004458 analytical method Methods 0.000 description 1
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- 235000008434 ginseng Nutrition 0.000 description 1
- 238000011065 in-situ storage Methods 0.000 description 1
- 238000007689 inspection Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 230000004899 motility Effects 0.000 description 1
- 238000005057 refrigeration Methods 0.000 description 1
- 238000012360 testing method Methods 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
- H04L67/141—Setup of application sessions
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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Abstract
The application provides a method, equipment and a system for processing unit faults. Wherein, the method comprises the following steps: scanning an image identification code provided by a fault unit; identifying the image identification code to obtain data information related to the unit; the method and the device for detecting and debugging the fault unit successfully establish connection with the fault unit based on the verification of the data information so as to detect and/or debug the fault unit.
Description
Technical field
The application relates to troubleshooting technical field, particularly relates to a kind of unit fault handling method, Apparatus and system.
Background technology
Air-conditioning, with performances such as its excellent refrigeration, receives the popular welcome of people, central air-conditioning as the one of air-conditioning,
Because the feature such as energy-efficient is widely applied to the occasions such as market.
In current technology, if Central air-conditioning unit breaks down in running, need surfaceman to scene, connect
Pick group.Use specific debugging software to debug, just can view unit fault message.Debug maintenance, all the most every time
Needs carry specific equipment, waste time and energy.
Additionally, also have when air conditioning unit breaking down, by air conditioning unit wireless communication module to remote server
Sending the service data of unit and fault data, service data and fault data are carried out point by the technical staff of remote server
Analysis, provides fault handling method, then feeds back to the relevant surfaceman of arrangement after sale and goes to in-situ processing.Although so can be remote
Journey obtains service data and fault data, and provides fault handling method, but is likely to be due to provide fault handling method and go to
In on-the-spot time course, failure condition has been varied from, and causes the fault handling method provided in advance cannot mate reality
Situation, therefore, it is impossible to ensure promptness and the motility of troubleshooting, is not an effective solution.
For the problems referred to above, effective settling mode is the most not yet proposed.
Summary of the invention
In view of this, the application proposes a kind of air conditioning unit fault handling method, equipment and system, is known by scanogram
Other code, after transferring to server process by the first communication connection, directly builds between unit fault treating apparatus and fault unit
Vertical second communication connection, it is possible to make Site for Unit staff after sale access fault unit in time and carry out unit failture evacuation work
Make, thus effectively promote fault and solve efficiency.
An aspect according to the application, it is provided that a kind of unit fault handling method, including: scanning fault unit provides
Video identification code；Identify described video identification code, to obtain the data message relevant with described unit；Based on described data message
Verification be successfully established and the connection of fault unit, so that described fault unit is detected and/or debugs.
Wherein, identify described video identification code, to obtain the data message relevant with described unit, including: resolve described
Video identification code, extracts unit information and check information in the described data message obtained the most afterwards；Based on described data
The verification of information is successfully established and the connection of fault unit, includes so that described fault unit is detected and/or to be debugged: will carry
The described check information taken out is verified to server by the first communication connection transmission；According to the result of verification, with described
Fault unit sets up the second communication connection；Communicate to connect by described second, detection operating states of the units and/or debugging unit fortune
Row state.
Wherein, described check information includes unpaired message and the check code of unit, for collator in described server
Group information is the most correct or is used for as the access information setting up the second communication connection with described fault unit；And/or, described
The described check information extracted is verified to server by the first communication connection transmission, including: the institute that will extract
State check information to send to server；Checking information corresponding with storage for the check information received is carried out by described server
Comparison.
Wherein, according to the result of verification, set up the second communication connection with described fault unit and include: server is for matching
Successfully after check results, instruct described fault unit and agree to the foundation of described second communication connection；And/or, server according to
Corresponding to the check results of successful matching, feedback sets up the access information needed for the second communication connection with described unit, to described
Fault unit is initiated the second communication connection and is set up request, sets up the second communication connection with described fault unit.
Wherein, described access information includes access pin.
Wherein, described second communication connection connects for radio communication.
Wherein, described radio communication is connected as the connection of in-plant radio communication.
Wherein, communicating to connect by described second, detection operating states of the units and/or debugging operating states of the units include:
Communicate to connect by described second, send running status to described fault unit and check instruction, receive fortune from described fault unit
Row status information；And/or, communicate to connect by described second, send debugging instruction to described fault unit, thus realize institute
State the debugging of fault unit；And/or, the information of the detection of described fault unit and/or debugging will be communicated to connect by first
Pass to data center.
According to a further aspect in the invention, it is provided that a kind of unit fault treating apparatus, including: scanning element, it scan former
The video identification code that barrier unit provides；Acquiring unit, identifies described video identification code, to obtain the data relevant with described unit
Information；Unit fault processing unit, verification based on described data message is successfully established and the connection of fault unit, with to described
Fault unit detects and/or debugs.
Also include: acquiring unit includes: resolution unit, be used for resolving described video identification code, the institute obtained the most afterwards
State and data message extracts unit information and check information；First communication unit, passes through the described check information extracted
First communication connection transmission verifies to server；Second communication unit, it is according to the result of verification, with described fault unit
Set up the second communication connection；Unit fault processing unit, it communicates to connect by described second, detection operating states of the units and/
Or debugging operating states of the units.
Wherein, described check information includes unpaired message and the check code of unit, for collator in described server
Group information is the most correct or is used for as the access information setting up the second communication connection with described fault unit；And/or, first
Communication unit includes: send the described check information extracted to server, in order to the verification that described server will receive
The information checking information corresponding with storage is compared
Wherein, the second communication unit, it according to the result of verification, is set up the second communication connection with described fault unit, wraps
Include: server, after for the check results of successful matching, instructs described fault unit and agrees to the foundation of described second communication connection；
And/or, server according to corresponding to the check results of successful matching feedback set up the second communication connection with described unit needed for
Access information, initiate the second communication connection to described fault unit and set up request, set up and lead to the second of described fault unit
Letter connects.
Wherein, described access information includes access pin.
Wherein, described second communication connection connects for radio communication.
Wherein, described radio communication is connected as the connection of in-plant radio communication.
Wherein, unit fault processing unit, it is by described second communication connection detection operating states of the units and/or debugging
Operating states of the units, including: communicate to connect by described second, send running status to described fault unit and check instruction, from
Described fault unit receives running state information；And/or, communicate to connect by described second, send to described fault unit and adjust
Examination instruction, thus realize the debugging to described fault unit；And/or, the first communication unit includes: will examine described fault unit
Survey and/or the information of debugging uploads to data center by the first communication connection.
According to another aspect of the invention, it is provided that a kind of unit fault processing system, including: unit fault treating apparatus,
For scanning the video identification code that fault unit provides, the video identification code scanned described in parsing, extract data message, will
The described data message extracted is sent to server by the first communication connection；Server, at described unit fault
Reason device receives described data message, and processes described data message；Wherein, described unit fault treating apparatus root
According to the described process of described server, set up the second communication connection with described fault unit, communicate to connect by described second, right
Described fault unit detects and/or debugs.
Wherein, described data message includes fault unit information and/or check information, and described check information is for described
Server verifies unit information the most correctly or be used for as the access letter setting up the second communication connection with described fault unit
Breath；Described server carries out process to described data message and includes: described server is by the check information received and storage
Corresponding checking information is compared.
Wherein, described server instructs described second communication connection of fault unit agreement after processing described data message
Set up；And/or, described server is after processing described data message, by the first communication connection to described unit troubleshooting
Device feedback sets up the access information needed for the second communication connection with described unit, and described unit fault treating apparatus receives described
Access information, according to the described access information received, initiates the second communication connection to described fault unit and sets up request, set up
The second communication connection with described fault unit.
Wherein, described access information includes access pin.
Wherein, described second communication connection connects for radio communication.
Wherein, described radio communication is connected as the connection of in-plant radio communication.
Wherein, described unit fault treating apparatus, communicate to connect by described second, described fault unit is detected
And/or debugging, including: communicate to connect by described second, send running status to described fault unit and check instruction, from described
Fault unit receives running state information；And/or, communicate to connect by described second, send debugging to described fault unit and refer to
Order, thus realize the debugging to described fault unit；And/or, described system also includes data center, wherein: the event of described unit
The information of the detection of described fault unit and/or debugging will be uploaded in described data by barrier processing means by the first communication connection
The heart.
In accordance with a further aspect of the present invention, it is provided that a kind of unit fault handling method, including: scanning fault unit provides
Video identification code, the video identification code scanned described in parsing, extract data message, the described data message extracted is led to
Cross the first communication connection to send to server；Server is according to receiving described data message, and carries out described data message
Process；According to the described process of described server, set up the second communication connection with described fault unit, communicate by described second
Connect, described fault unit is detected and/or debugs.
Wherein, described data message includes fault unit information and/or check information, and described check information is for described
Server verifies unit information the most correctly or be used for as the access letter setting up the second communication connection with described fault unit
Breath；Described server carries out process to described data message and includes: described server is by the check information received and storage
Corresponding checking information is compared.
Wherein, described server instructs described second communication connection of fault unit agreement after processing described data message
Set up；And/or, described server is after processing described data message, by the first communication connection to described unit troubleshooting
Device feedback sets up the access information needed for the second communication connection with described unit, receives described access information, and according to reception
The described access information arrived, initiates the second communication connection to described fault unit and sets up request, set up and described fault unit
Second communication connection.
Wherein, described access information includes access pin.
Wherein, described second communication connection connects for radio communication.
Wherein, described radio communication is connected as the connection of in-plant radio communication.
Wherein, described unit fault treating apparatus, communicate to connect by described second, described fault unit is detected
And/or debugging, including: communicate to connect by described second, send running status to described fault unit and check instruction, from described
Fault unit receives running state information；And/or, communicate to connect by described second, send debugging to described fault unit and refer to
Order, thus realize the debugging to described fault unit；And/or, described system also includes data center, wherein: the event of described unit
The information of the detection of described fault unit and/or debugging will be uploaded in described data by barrier processing means by the first communication connection
The heart.
A kind of unit fault handling method according to the application proposition, Apparatus and system are by scanogram identification code, logical
Cross first network connect transfer to server process after, directly set up between unit fault treating apparatus and fault unit second lead to
Letter connects, it is possible to makes Site for Unit staff after sale access fault unit in time and carries out unit troubleshooting effort, thus has
Effect ground promotes fault and solves efficiency.Further, due to the participation of server, it is to avoid the access of non-working person, improve unit fortune
The internet security of row.
Described above is only the general introduction of technical scheme, in order to better understand the technological means of the application,
And can be practiced according to the content of description, below with the preferred embodiment of the application and coordinate accompanying drawing describe in detail as after.
Accompanying drawing explanation
The accompanying drawing of the part constituting the present invention is used for providing a further understanding of the present invention, and the present invention's is schematic real
Execute example and illustrate for explaining the present invention, being not intended that inappropriate limitation of the present invention.In the accompanying drawings:
Fig. 1 shows the frame diagram of an embodiment of a kind of unit fault processing system of the application.
Fig. 2 shows the frame diagram of an embodiment of a kind of unit fault treating apparatus of the application.
Detailed description of the invention
For making the purpose of the application, technical scheme and advantage clearer, below in conjunction with the application specific embodiment and
Technical scheme is clearly and completely described by corresponding accompanying drawing.Obviously, described embodiment is only the application one
Section Example rather than whole embodiments.Based on the embodiment in the application, those of ordinary skill in the art are not doing
Go out the every other embodiment obtained under creative work premise, broadly fall into the scope of the application protection.
Fig. 1 shows the frame diagram of an embodiment of a kind of unit fault processing system of the application.
As it is shown in figure 1, described fault processing system 100 includes server 110 unit fault treating apparatus and unit fault
Processing means 120.
Unit fault treating apparatus 120 includes but not limited to mobile phone, panel computer, notebook computer, desktop computer etc.
Electronic equipment, it is possible to carry out the terminal of telecommunication.
Server 110 is remote server, and it can (the first communication connection includes but not limited to by the first communication connection
Network service based on cable network, wireless network, hybrid network connects) communicate with unit fault treating apparatus 120, example
As accepted the access of unit fault treating apparatus 120, it is also possible to communicated, such as with unit 200 by the first communication connection
Receive the data that unit 200 is uploaded.
Unit 200 is as a example by air conditioning unit but is not limited to air conditioning unit, it is also possible to be any other electrical equipment unit, such as laundry
Machine unit, refrigerator unit etc..Further, unit 200 can be equipped with communication module, include but not limited to WIFI mould
Any module that can be used for communication of block, BT module etc., is used for setting up the second communication link between unit fault treating apparatus 120
Connect, it is simple to fault unit is directly detected and debugs by unit fault treating apparatus 120 at the scene.
Fig. 2 shows the frame diagram of an embodiment of a kind of unit fault treating apparatus of the application.
As in figure 2 it is shown, unit fault treating apparatus 120 includes scanning element 121, resolution unit the 122, first communication unit
123, the second communication unit 124 and unit fault processing unit 125.
Unit fault treating apparatus 120, as a example by mobile phone, can install application software APP, fault Site for Unit work people
Member can scan, by opening this application software, the video identification code that fault unit provides, and sets up second with fault unit and leads to
Letter connects, and then sends instructions up and down to unit at this software, it is achieved process unit fault detect and/or debugging etc..
The photographic head of scanning element 121 for example, mobile phone, shoots to scan the image that fault unit provides by photographic head
Identification code.Video identification code includes but not limited to that one-dimension code (bar code), Quick Response Code and other any data that can store are believed
The identification code of the image appearance form of breath.
In one embodiment, video identification code, such as by producer before dispatching from the factory, according to unit information such as unit mark
The data messages relevant with unit such as knowledge, check information, by video identification code described in Software Create.In one embodiment,
Video identification code, can be relevant with unit according to unit information such as group identity, check information etc. by the software on server
Data message generate.So, server can be changed the check information of unit the most at any time and is sent to by network
Unit, improves the internet security of unit.
In two above embodiment, include but not limited to unit information and school for generating the information of video identification code
Test information, it is also possible to include air-conditioning production, process, the date data information such as dispatch from the factory.Group identity such as includes the bar of unit
Code (coding of such as air-conditioning, each company coding is different), the MAC Address of unit WIFI, set for unique unit that indicates
The mark that standby and WIFI matches.Check information is for example, generated by encryption according to unit information, and check information can wrap
Include group identity, the MAC Address of unit WIFI, check code (such as random number) etc..Wherein, group identity such as bar code, unit WIFI
MAC Address it is also assumed that be the unpaired message of unit.
Further, video identification code such as can be printed upon putting in description on paper, being printed upon on the fuselage of unit,
Can also show on the display floater of unit.
Resolution unit 122 resolves and is scanned, by scanning element 121, the video identification code obtained, and extracts unit recited above
The data message such as information and check information.
At least part of information such as check information in the data message that first communication unit 123 will extract leads to by first
Letter connection sends to server 110, and the server 110 data message to receiving carries out checking treatment
Further, the server 110 combination algorithm data message such as check information to receiving verifies, such as
(such as unit bar code and MAC Address, the unit bar code of each company is different for unit information in Inspection information.Thus also
Company information can be distinguished) the most correct, verification random number is the most correct.Server 110 can also store check information,
In server 110, the check information of storage e.g. when of video identification code generation, is known by generating image before unit dispatches from the factory
The software of other code is uploaded, it is also possible to generates video identification code in server 110 and is handed down to storage during unit.Service
The check information that the check information received stores with it is compared by device 110, the most correct to verify unit information.
In one embodiment, after server 110 verifies successfully, server 110, according to unit information, searches correspondence
Access information such as access pin needed for setting up the second communication connection with this group communication module or also include APN,
And this access information is fed back to unit fault treating apparatus 120, for unit fault treating apparatus by the first communication connection
120 access unit 200.For example, unit fault treating apparatus 120 calls software application app scanning Quick Response Code, identifies machine
Group bar code, mac address and check code, check code is sent to server 110, determines that unit is this after server 110 verification by App
Factory, server extracts wifi password according to unit barcode inquiry data base, and wifi password is returned to app, app by server
Scanning wifi hotspot, finds the wifi that in Quick Response Code, mac address is corresponding, app to carry from wifi list and obtains from server
Wifi password initiates pairing request, unit wifi comparison wifi password to unit wifi, the most then access unit troubleshooting dress
Put 120.
In one embodiment, unlike a upper embodiment, the first communication unit 123 uploads onto the server 110
Also include for setting up the second communication connection institute with the communication module of unit 200 in the data message such as check information of verification
The access information such as WIFI access pin needed.Server 110 is by corresponding with storage for the WIFI access pin received
WIFI access pin contrasts, and comparison is correct, then send instructions under unit, and order unit 200 agrees to that unit troubleshooting fills
Put 120 and set up the second communication connection therewith.For example, unit fault treating apparatus 120 calls software application app scanning unit
Quick Response Code, identifies unit bar code, the mac address of unit wifi and check code, and app scans wifi hotspot, looks for according to mac address
Unit wifi in wifi list, initiates pairing request to unit wifi, waits to be accessed, and App is by check code and self wifi
Mark sends to server 110, determines that unit is our factory after server 110 verification, and server 110 is according to the machine in check code
Group bar code, is sent instructions under unit by network, and order unit allows the wifi mark of unit fault treating apparatus 120 correspondence to send out
The access request risen is passed through.
Second communication unit 124, according to the server 110 process of data message to extracting from video identification code, with
Fault unit 200 sets up the second communication connection.
In one embodiment, the WIFI module of the second communication unit 124 for example, mobile phone, itself and fault unit 200
WIFI module pairing connects.Unit fault treating apparatus 120 is after server 110 carries out data process, by the first communication link
Connect and obtain WIFI access information such as access pin from server 110, by described access pin, set up the WIFI with unit 200
Pairing connects.Or, after server 110 is to carrying out data process, confirms that the access information comprised in data message is correct, then lead to
Crossing first network to connect and send instructions for 200 times to unit, order unit 200 agrees to that unit fault treating apparatus 120 sets up the therewith
Two communication connections.
Unit fault processing unit 125, its second communication connection being had built up by communication unit 124 and unit 200,
Unit 200 is detected and/or debugs.Such as, unit fault processing unit 125 sends instructions for 100 times to unit, air conditioning unit
Replying running state information, unit fault processing unit 125 can also issue debugging instruction, it is achieved the tune to operating states of the units
Examination.
In one embodiment, unit fault processing system also includes data center's (not shown).At unit fault
Detection and/or Debugging message, after unit is detected and/or debugged, can be communicated to connect by reason device by first
Pass to data center.Data can be analyzed by data center, by analytical data Feedback Design department, instructs them to improve product
Product, optimize product.
Above unit fault handling method, the Apparatus and system of the application is described.Above-mentioned according to the application
Method, Apparatus and system, by scanogram identification code, connect after transferring to server process, in unit event by first network
The second communication connection is directly set up, it is possible to make Site for Unit staff after sale connect in time between barrier processing means and fault unit
Enter fault unit and carry out unit troubleshooting effort, thus effectively promote fault and solve efficiency.Further, due to the ginseng of server
With, it is to avoid the access of non-working person, improve the internet security of unit operation.
It should be noted that in the case of not conflicting, the embodiment in the present invention and the feature in embodiment can phases
Combination mutually.
One of ordinary skill in the art will appreciate that all or part of step realizing above-described embodiment can pass through hardware
Completing, it is also possible to instruct relevant hardware by program and complete, described program can be stored in a kind of computer-readable
In storage medium, storage medium mentioned above can be read only memory, disk or CD etc..
The above, be only presently preferred embodiments of the present invention, the present invention not makees any pro forma restriction, depends on
Any simple modification, equivalent variations and the modification made above example according to the technical spirit of the present invention, all still falls within this
In the range of bright technical scheme.
Claims (23)
1. a unit fault handling method, it is characterised in that including:
The video identification code that scanning fault unit provides；
Identify described video identification code, to obtain the data message relevant with described unit；
Verification based on described data message is successfully established and the connection of fault unit, to detect described fault unit
And/or debugging.
2. the method for claim 1, it is characterised in that identify described video identification code, has with described unit to obtain
The data message closed, including:
Resolve described video identification code, the described data message obtained the most afterwards extracts unit information and check information；
Verification based on described data message is successfully established and the connection of fault unit, to detect described fault unit
And/or debugging includes: the described check information extracted is verified to server by the first communication connection transmission；
According to the result of verification, set up the second communication connection with described fault unit；
Communicate to connect by described second, detection operating states of the units and/or debugging operating states of the units.
3. method as claimed in claim 2, it is characterised in that:
Described check information includes unpaired message and the check code of unit, for whether verifying unit information in described server
Correctly or for as the access information setting up the second communication connection with described fault unit；And/or,
Described transmission to server by the first communication connection by the described check information extracted is verified, including:
The described check information extracted is sent to server；
The checking information that the check information received is corresponding with storage is compared by described server.
4. method as claimed in claim 2, it is characterised in that
According to the result of verification, set up the second communication connection with described fault unit and include:
Server, after for the check results of successful matching, instructs described fault unit and agrees to building of described second communication connection
Vertical；
And/or,
Server according to corresponding to the check results of successful matching feedback set up the second communication connection with described unit needed for
Access information, initiates the second communication connection to described fault unit and sets up request, set up and communicate with the second of described fault unit
Connect.
5. method as claimed in claim 4, it is characterised in that:
Described access information includes access pin.
6. the method for claim 1, it is characterised in that:
Described second communication connection connects for radio communication.
7. method as claimed in claim 6, it is characterised in that:
Described radio communication is connected as in-plant radio communication and connects.
8. the method for claim 1, it is characterised in that communicate to connect by described second, detects operating states of the units
And/or debugging operating states of the units includes:
Communicate to connect by described second, send running status to described fault unit and check instruction, connect from described fault unit
Receive running state information；
And/or,
Communicate to connect by described second, send debugging instruction to described fault unit, thus realize described fault unit
Debugging；
And/or,
The information of the detection of described fault unit and/or debugging will be uploaded to data center by the first communication connection.
9. a unit fault treating apparatus, it is characterised in that including:
Scanning element, the video identification code that its scanning fault unit provides；
Acquiring unit, identifies described video identification code, to obtain the data message relevant with described unit；
Unit fault processing unit, verification based on described data message is successfully established and the connection of fault unit, with to described
Fault unit detects and/or debugs.
10. device as claimed in claim 9, it is characterised in that also include:
Acquiring unit includes: resolution unit, is used for resolving described video identification code, in the described data message obtained the most afterwards
Extract unit information and check information；First communication unit, communicates to connect the described check information extracted by first
Transmission to server verifies；
Second communication unit, it, according to the result of verification, sets up the second communication connection with described fault unit；
Unit fault processing unit, it communicates to connect by described second, detects operating states of the units and/or debugging unit fortune
Row state.
11. devices as claimed in claim 10, it is characterised in that: described check information includes unpaired message and the verification of unit
Code, whether correct or for leading to as setting up second with described fault unit for verifying unit information in described server
The access information that letter connects；And/or,
First communication unit includes: send the described check information extracted to server, in order to described server will receive
To the check information checking information corresponding with storage compare.
12. devices as claimed in claim 10, it is characterised in that:
Second communication unit, its according to verification result, set up the second communication connection with described fault unit, including:
Server, after for the check results of successful matching, instructs described fault unit and agrees to building of described second communication connection
Vertical；
And/or,
Server according to corresponding to the check results of successful matching feedback set up the second communication connection with described unit needed for
Access information, initiates the second communication connection to described fault unit and sets up request, set up and communicate with the second of described fault unit
Connect.
13. devices as claimed in claim 12, it is characterised in that:
Described access information includes access pin.
14. devices as claimed in claim 10, it is characterised in that:
Described second communication connection connects for radio communication.
15. devices as claimed in claim 14, it is characterised in that:
Described radio communication is connected as in-plant radio communication and connects.
16. devices as claimed in claim 10, it is characterised in that
Unit fault processing unit, it is by described second communication connection detection operating states of the units and/or debugging unit operation
State, including:
Communicate to connect by described second, send running status to described fault unit and check instruction, connect from described fault unit
Receive running state information；
And/or,
Communicate to connect by described second, send debugging instruction to described fault unit, thus realize described fault unit
Debugging；
And/or,
First communication unit includes: will be uploaded the information of the detection of described fault unit and/or debugging by the first communication connection
To data center.
17. 1 kinds of unit fault processing systems, it is characterised in that including:
Unit fault treating apparatus, for scanning the video identification code that fault unit provides, the image scanned described in parsing is known
Other code, extracts data message, is sent to server by the first communication connection by the described data message extracted；
Server, for receiving described data message from described unit fault treating apparatus, and is carried out described data message
Process；
Wherein, described unit fault treating apparatus, according to the described process of described server, sets up second with described fault unit
Communication connection, communicates to connect by described second, described fault unit is detected and/or debugged.
18. systems as claimed in claim 17, it is characterised in that
Described data message includes fault unit information and/or check information,
Described check information for verify in described server unit information whether correct or for as with described fault machine
Set up the access information of vertical second communication connection；Described server carries out process to described data message and includes: described server
The checking information that the check information received is corresponding with storage is compared.
19. systems as claimed in claim 18, it is characterised in that
Described server instructs fault unit after processing described data message and agrees to the foundation of described second communication connection；
And/or,
Described server, after processing described data message, is fed back to described unit fault treating apparatus by the first communication connection
The access information needed for the second communication connection is set up with described unit,
Described unit fault treating apparatus receives described access information, according to the described access information received, to described fault
Unit is initiated the second communication connection and is set up request, sets up the second communication connection with described fault unit.
20. systems as claimed in claim 19, it is characterised in that
Described access information includes access pin.
21. systems as claimed in claim 18, it is characterised in that
Described second communication connection connects for radio communication.
22. systems as claimed in claim 21, it is characterised in that
Described radio communication is connected as in-plant radio communication and connects.
23. systems as claimed in claim 18, it is characterised in that
Described unit fault treating apparatus, communicates to connect by described second, and described fault unit is detected and/or adjusted
Examination, including:
Communicate to connect by described second, send running status to described fault unit and check instruction, connect from described fault unit
Receive running state information；
And/or,
Communicate to connect by described second, send debugging instruction to described fault unit, thus realize described fault unit
Debugging；And/or,
Described system also includes data center, wherein:
The information of the detection of described fault unit and/or debugging will be communicated to connect by described unit fault treating apparatus by first
Pass to described data center.
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