CN106254360A - Go out order Failure Causes Analysis method in car, service end and order failure driver's end - Google Patents
Go out order Failure Causes Analysis method in car, service end and order failure driver's end Download PDFInfo
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- H—ELECTRICITY
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- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
- H04M1/72448—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions
- H04M1/72454—User interfaces specially adapted for cordless or mobile telephones with means for adapting the functionality of the device according to specific conditions according to context-related or environment-related conditions
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Abstract
The invention discloses one and go out in car order Failure Causes Analysis method and corresponding service end and order failure driver's end, the method includes: described service end determines order success driver's end and order failure driver's end according to driver's client information that passenger's end is chosen, and generates analysis information according to order success driver's end and the response message of order failure driver's end and user profile.Analysis information is sent to order failure driver's end by described service end.In order to overcome order failure driver's end in prior art, the present invention does not knows why not oneself is chosen by passenger, thus cause the defect that can not improve pointedly, after passenger selectes driver, also the analysis information including the information of order failure driver's end and the information of order success driver's end is issued order failure driver's end.The driver that order failure driver's end is corresponding checks analysis information, i.e. may know that it oneself is that the reason in terms of which causes not chosen by passenger, such that it is able to improve the service of self pointedly.
Description
Technical field
The present invention relates to a kind of analysis method, particularly relate to one and go out order Failure Causes Analysis method, service end in car
And order failure driver's end.
Background technology
Along with the development of mobile Internet, popularizing of software of calling a taxi, the custom of calling a taxi of life is profoundly changed.Existing
The mode that the taxi take system of row generally uses is that passenger's order is distributed away by service end, it is possible to the mobile terminal of multiple drivers
Receiving this passenger's order, driver can perform some operation by mobile terminal to this order simultaneously, such as refuse or receive or
Not responding, now, service end can compare information or the state of all drivers receiving order, and according to certain rule, will take advantage of
Visitor's order preferentially matches the mobile terminal to a certain position driver.
In the case of above-mentioned, a certain position driver's order success, at least driver's order failure.In prior art, do not have
The reason that driver's order is failed is informed in corresponding measure, and driver does not knows how that the service quality improving self obtains more yet
Many passenger's orders.This situation, is unfavorable for the development in whole intelligent car-hiring field, is unfavorable for carrying of whole service of cars on hire quality
Rise.
Summary of the invention
For above technical deficiency, the invention provides one when driver is by mobile terminal order failure to driver's exhibition
Show the method for failure cause and corresponding service end, order failure driver's end.Technical scheme directly informs that order is lost
The driver lost does not has selected reason, contributes to driver and promotes the service quality of oneself.
The present invention be achieved in that a kind of go out the analysis method of order failure cause in car service,
Described service end determines order success driver's end and order failure driver's end according to driver's client information that passenger's end is chosen,
And generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile；
Analysis information is sent to order failure driver's end by described service end.
Further, service end also included before determining order success driver's end and order failure driver's end:
Calling a taxi that service end reception passenger's end is sent is asked and chooses qualified at least two driver's end according to the request of calling a taxi,
And the request of calling a taxi sends to described driver's end；
Described service end receives the response message to the request of calling a taxi that driver's end is sent, according to response information acquisition corresponding driver end
User profile and generate comparative information；
Comparative information is sent selective to passenger's end and receives the driver's client information chosen that passenger's end returns by described service end.
Further, described analysis information includes the note of driver corresponding to order success driver's end and order failure driver's end
In volume information, credit scoring, collection number of times, location information, the response time asked calling a taxi, response results one or several
?.
Present invention also offers another kind and go out the analysis method of order failure cause in car service,
Described order failure driver's end receives the analysis information that service end is sent, and described analysis information is become according to order by service end
Merit driver's end and the response message of order failure driver's end and user profile generate, described order success driver's end and order failure
Driver's client information that driver's end is chosen according to passenger's end by service end determines.
Further, also included before order failure driver's end receives the analysis information that service end is sent:
Described order failure driver's end receives the request of calling a taxi that service end is sent, and sends the response to the request of calling a taxi to service end
Information.
Further, described analysis information includes the note of driver corresponding to order success driver's end and order failure driver's end
In volume information, credit scoring, collection number of times, location information, the response time asked calling a taxi, response results one or several
?.
The present invention also provides for a kind of service end, and described service end includes:
Analytic unit, determines order success driver's end and order failure driver for the driver's client information chosen according to passenger's end
End, and generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile；
Transmitting element, for sending analysis information to order failure driver's end.
Further, described service end also includes:
Receiving unit, it is right that the request of calling a taxi, the driver's client information chosen and the driver's end sent for receiving passenger's end is sent
The response message of the request of calling a taxi；
Driver's end chooses unit, for choosing qualified at least two driver's end according to the request of calling a taxi；
Comparative information signal generating unit, is used for the user profile according to response information acquisition corresponding driver end and generates comparative information；
Described transmitting element is additionally operable to choose request transmission of calling a taxi to driver's end driver's end of unit selection, comparative information is sent out
Deliver to passenger's end.
Further, described service end also includes memory element, and described memory element is used for storing the user profile of driver,
Described user profile includes log-on message, credit scoring and is collected number of times.
Further, described analysis information includes the note of driver corresponding to order success driver's end and order failure driver's end
In volume information, credit scoring, collection number of times, location information, the response time asked calling a taxi, response results one or several
?.
The present invention also provides for a kind of order failure driver's end, and described order failure driver's end includes:
Receiving unit, for receiving the analysis information that service end is sent, described analysis information is successfully taken charge of according to order by service end
Machine end and the response message of order failure driver's end and user profile generate, described order success driver's end and order failure driver
Driver's client information that end is chosen according to passenger's end by service end determines.
Further, described order failure driver's end also includes:
Transmitting element, for sending the response message to the request of calling a taxi to service end；
Described reception unit is additionally operable to receive the request of calling a taxi that service end is sent.
Further, described analysis information includes the note of driver corresponding to order success driver's end and order failure driver's end
In volume information, credit scoring, collection number of times, location information, the response time asked calling a taxi, response results one or several
?.
Compared with prior art, beneficial effects of the present invention is as follows: by service end to order failure in the technical program
Driver's end sends analysis information, contains order success driver's end and the contrast of self information in analysis information, and wherein order becomes
Merit driver's end and order failure driver's end receive the identical request of calling a taxi, and comprise two driver's ends to passenger in described analysis information
The response message of order and the user profile of corresponding driver.
The driver that order is failed checks the analysis information received, and can be clear from oneself which aspect not as order success
Driver, thus promote oneself service quality targetedly, in order to improve the successful probability of oneself order.From another
Angle, also improves whole intelligence and calls a taxi the service quality in field, accelerate the development in whole field.
Accompanying drawing explanation
Fig. 1 goes out the flow chart of order Failure Causes Analysis method in car for what the embodiment of the present invention provided；
Fig. 2 goes out the flow chart of order Failure Causes Analysis method in car for the another kind that the embodiment of the present invention provides；
The structural representation of the service end that Fig. 3 provides for the embodiment of the present invention；
The structural representation of order failure driver's end that Fig. 4 provides for the embodiment of the present invention；
Fig. 5 is the interface schematic diagram after order failure driver terminates to analysis information in the embodiment of the present invention.
Detailed description of the invention
In order to make the technical problem to be solved, technical scheme and beneficial effect clearer, below tie
Close drawings and Examples, the present invention is further elaborated.Should be appreciated that specific embodiment described herein is only used
To explain the present invention, it is not intended to limit the present invention.
The one that the embodiment of the present invention provides goes out order Failure Causes Analysis method in car, and such as Fig. 1, the method includes:
According to driver's client information that passenger's end is chosen, S104, described service end determine that order success driver's end and order are unsuccessfully taken charge of
Machine end, and generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile.
Analysis information is sent to order failure driver's end by S105, described service end.
In technical solution of the present invention, selecting after driver's end provides out car service at passenger's end, this is chosen
Driver's end is order success driver's end, and other not selected driver's ends are order failure driver's end.Service end is according to it
Order success driver's end of front reception and order failure driver's end beam back for call a taxi request response message and deposit in advance
The user profile of storage generates analysis information.
As preferably, analysis information only includes order success driver's end and the contrast of order failure driver's end self information,
Do not include the information of other order failure driver's ends.This information includes affecting the information type that passenger selects, the note of such as driver
Volume information (including the ID of driver, sex, telephone number, vehicle, car age), (driver's service is commented by conventional passenger in credit scoring
Valency situation, service quality is the highest, and credit scoring is the highest), (number of times collected by passenger, general passenger is to this driver for collection number of times
Service satisfactory, can collect), location information (such as GPS position, including longitude and latitude and timestamp information, thus department can be calculated
Machine end is from the distance of passenger's end), to the response time of the request of calling a taxi (receiving the request of calling a taxi after time of dealing with), response knot
In really (request of calling a taxi being taked order or refusal) one or several.
The present invention in order to overcome order failure driver's end in prior art not know why not oneself is chosen by passenger, thus
Cause the defect that can not improve pointedly, after passenger selectes driver, also will include the information of order failure driver's end
Order failure driver's end is issued with the analysis information of the information of order success driver's end.The driver that order failure driver's end is corresponding looks into
See analysis information, i.e. may know that it oneself is that the reason in terms of which causes not chosen by passenger, such that it is able to improve pointedly
The service of self.
In order to adapt to the demand of passenger, the mode that directly group is single is gradually eliminated, and the substitute is and allows passenger from main separation
It is selected as the driver oneself providing out car to service.Select a range of driver, and the possible of driver is affected what passenger selected
Information is listed and is sent to passenger for its selection.The driver that such as passenger tends to select credit scoring high mostly provides out
Car services, and the passenger having again tends to select the driver of certain vehicle to provide out car service.Passenger is from the side of main separation driver
Formula, drastically increases intelligence and goes out the hommization of car service.
Exemplarily, service end also included walking as follows before determining order success driver's end and order failure driver's end
Rapid:
Calling a taxi that S101, service end reception passenger's end is sent is asked and chooses qualified at least two department according to the request of calling a taxi
Machine end, and request transmission of calling a taxi is to described driver's end；
Passenger first initiates, to service end, the request of calling a taxi by passenger's end, carries passenger end correspondence passenger's in request of wherein calling a taxi
Identification information and location information.After service end receives the request of calling a taxi, according to the information in the request of calling a taxi, according to necessarily
Rule select satisfactory driver's end.Analysis information is provided, therefore owing to the present invention be directed to order failure driver's end
At least order success driver's end and order failure driver's end.
The present invention exemplarily use GPS position information, service end select all with a certain distance from passenger's end in the range of
Driver's end and send the request of calling a taxi.Driver termination receiving call a taxi request after, this request of calling a taxi is responded, such as order or
Person refuses, and this response message is back to service end.Response message wherein carries the identity information of driver, location letter
Breath, the response time asked calling a taxi, response results etc..
S102, described service end receive the response message to the request of calling a taxi that driver's end is sent, according to response information acquisition
The user profile of corresponding driver's end also generates comparative information；
Described comparative information includes that the log-on message of each order driver's end (includes the ID of driver, sex, telephone number, vehicle, car
Age), credit scoring (the evaluation situation that driver is serviced by conventional passenger, service quality is the highest, and credit scoring is the highest), collection number of times
(number of times collected by passenger, the general passenger service satisfactory to this driver can be collected), location information (such as GPS positions, from
And can calculate driver's end distance from passenger's end), the response time of the request of calling a taxi (is dealt with after receiving the request of calling a taxi
Time), in response results (request of calling a taxi is taked order or refusal) one or several.Comparative information is in the type of information
Consistent with the information of analysis.
After service end receives the response message of each driver's end, filter out driver's end of order and according to its identity information,
Obtain its user profile being stored in service end, the present invention exemplarily include the ID of driver, sex, telephone number, vehicle,
Car age and credit scoring, the number of times collected by passenger.
Comparative information is sent selective to passenger's end and receives the department chosen that passenger's end returns by S103, described service end
Machine client information.
Response message and the user profile of driver's end of each order are integrated into comparative information and send to passenger's end by service end.
Passenger's end selects the driver's end providing out car to service according to the demand of oneself, and the driver's end chosen is back to service end, clothes
Business end i.e. can confirm that order success driver's end (driver's end that i.e. passenger's end is chosen) and order failure driver's end (are called a taxi for this and asked
Seek other not selected driver's ends of order).
Based on same inventive concept, what the embodiment of the present invention additionally provided a kind of order failure driver side goes out order in car
Failure Causes Analysis method, as in figure 2 it is shown, the method includes:
S201, described order failure driver's end receive the request of calling a taxi that service end is sent, and send the request of calling a taxi to service end
Response message.
Exemplarily, order failure driver's end receives the request of calling a taxi that service end is sent, and driver's termination receives the request of calling a taxi
After, this request of calling a taxi is responded, such as order or refusal, and this response message is back to service end.Wherein respond
Information carries the identity information of driver, location information, the response time asked calling a taxi, response results etc..
Now, owing to passenger's end does not also make a choice, therefore order failure driver end can regard common driver's end as.
S202, described order failure driver's end receive the analysis information that service end is sent, and described analysis information is by service end
Generate according to order success driver's end and the response message of order failure driver's end and user profile, described order success driver's end
The driver's client information chosen according to passenger's end by service end with order failure driver's end determines.
After service end receives the response message of each driver's end, filter out driver's end of order and according to its identity information,
Obtain its user profile being stored in service end, the present invention exemplarily include the ID of driver, sex, telephone number, vehicle,
Car age and credit scoring, the number of times collected by passenger.
Response message and the user profile of driver's end of each order are integrated into comparative information and send to passenger's end by service end.
Described comparative information include each order driver's end log-on message (including the ID of driver, sex, telephone number, vehicle, car age),
Credit scoring (the evaluation situation that driver is serviced by conventional passenger, service quality is the highest, and credit scoring is the highest), collection number of times (quilt
The number of times of passenger's collection, the general passenger service satisfactory to this driver, can collect), (such as GPS positions location information, thus can
Calculate driver's end distance from passenger's end), to call a taxi request response time (receiving call a taxi request after deal with time
Between), in response results (request of calling a taxi is taked order or refusal) one or several.Comparative information in the type of information with
Analysis information is consistent.
Passenger's end selects the driver's end providing out car to service according to the demand of oneself, and the driver's end chosen is back to clothes
Business end, service end i.e. can confirm that order success driver's end (driver's end that i.e. passenger's end is chosen) and order failure driver's end (for
This is called a taxi and asks other not selected driver's ends of order).
Service end according to the order success driver's end received before and order failure driver's end beam back for the request of calling a taxi
Response message and the user profile that prestores generate analysis information.
As preferably, analysis information only includes order success driver's end and the contrast of order failure driver's end self information,
Do not include the information of other order failure driver's ends.This information includes affecting the information type that passenger selects, the note of such as driver
Volume information (including the ID of driver, sex, telephone number, vehicle, car age), (driver's service is commented by conventional passenger in credit scoring
Valency situation, service quality is the highest, and credit scoring is the highest), (number of times collected by passenger, general passenger is to this driver for collection number of times
Service satisfactory, can collect), location information (such as GPS position, thus driver's end distance from passenger's end can be calculated), right
The request of calling a taxi (is taked order by the response time (time dealt with after receiving the request of calling a taxi) of the request of calling a taxi, response results
Or refusal) in one or several.
The present invention in order to overcome order failure driver's end in prior art not know why not oneself is chosen by passenger, thus
Cause the defect that can not improve pointedly, after passenger selectes driver, also will include the information of order failure driver's end
Order failure driver's end is issued with the analysis information of the information of order success driver's end.The driver that order failure driver's end is corresponding looks into
See analysis information, i.e. may know that it oneself is that the reason in terms of which causes not chosen by passenger, such that it is able to improve pointedly
The service of self.
Based on same inventive concept, the embodiment of the present invention additionally provides a kind of service end, as it is shown on figure 3, described service end
Including:
Analytic unit 304, the driver's client information for choosing according to passenger's end determines order success driver's end and order failure
Driver's end, and generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile.
After service end receives driver's client information that passenger's end is chosen, analytic unit 304 i.e. can confirm that order success driver's end
(driver's end that i.e. passenger's end is chosen) and order failure driver's end (are called a taxi for this and are asked other of order not selected
Driver's end), analytic unit 304 according to the order success driver's end received before and order failure driver's end beam back for calling a taxi
The response message asked and the user profile prestored generate analysis information.
As preferably, analysis information only includes order success driver's end and the contrast of order failure driver's end self information,
Do not include the information of other order failure driver's ends.The content of this information includes affecting the information type that passenger selects, such as, take charge of
The log-on message of machine (including the ID of driver, sex, telephone number, vehicle, car age), (driver is taken by conventional passenger in credit scoring
Business evaluation situation, service quality is the highest, and credit scoring is the highest), collection number of times (number of times collected by passenger, general passenger couple
The service satisfactory of this driver, can collect), location information (such as GPS position, thus can calculate driver's end from passenger's end away from
From), the request of calling a taxi (is adopted by response time (time of dealing with after receiving the request of calling a taxi), the response results of the request of calling a taxi
Take order or refusal) in one or several.
Transmitting element 305, for sending analysis information to order failure driver's end.
In order to adapt to the demand of passenger, the mode that directly group is single is gradually eliminated, and the substitute is and allows passenger from main separation
It is selected as the driver oneself providing out car to service.Select a range of driver, and the possible of driver is affected what passenger selected
Information is listed and is sent to passenger for its selection.The driver that such as passenger tends to select credit scoring high mostly provides out
Car services, and the passenger having again tends to select the driver of certain vehicle to provide out car service.Passenger is from the side of main separation driver
Formula, drastically increases intelligence and goes out the hommization of car service.
In order to meet above-mentioned requirements, exemplarily, service end of the present invention also includes:
Receiving unit 301, the request of calling a taxi, the driver's client information chosen and the driver's end sent for receiving passenger's end is sent
Response message to the request of calling a taxi；
Driver's end chooses unit 302, for choosing qualified at least two driver's end according to the request of calling a taxi；
Comparative information signal generating unit 303, is used for the user profile according to response information acquisition corresponding driver end and generates contrast letter
Breath；
Described transmitting element 305 is additionally operable to choose request transmission of calling a taxi to driver's end driver's end of unit selection, contrast is believed
Breath sends to passenger's end.
Memory element 306, described memory element is for storing the user profile of driver, and described user profile includes registration letter
Breath, credit scoring and by collection number of times.
Wherein log-on message includes the ID of driver, sex, telephone number, vehicle, car age etc.；Credit scoring is conventional passenger
Evaluation situation to driver's service, service quality is the highest, and credit scoring is the highest；Collection number of times is the number of times collected by passenger, one
As passenger's service satisfactory to this driver, can collect.
Receive unit 301 and receive the request of calling a taxi that passenger's end is sent, request of wherein calling a taxi carries passenger's end correspondence and takes advantage of
The identification information of visitor and location information.Driver's end choose unit 302 according to call a taxi request in information, according to certain
The selected satisfactory driver's end of rule.Analysis information is provided, the most extremely owing to the present invention be directed to order failure driver's end
Rare order success driver's end and order failure driver's end.
The present invention exemplarily use GPS position information, driver's end choose unit 302 select all from passenger's end necessarily
Driver's end in distance range is also sent to, by transmitting element 305, the request of calling a taxi.After driver's termination receives the request of calling a taxi, right
This request of calling a taxi responds, such as order or refusal, and is back to this response message receive unit 301.Wherein respond
Carry the identity information (the uniquely mark such as the ID of such as driver or telephone number) of driver in information, (GPS is fixed for location information
Position information, including the information such as longitude and latitude and timestamp), to call a taxi request response time (from receive call a taxi request to order
Time), response results (order or refusal) etc..
The response message that comparative information signal generating unit 303 returns according to driver's end of order is (owing to wherein comprising identity letter
Breath), from memory module 306, obtain the user profile of corresponding driver's end and generate comparative information.Described comparative information includes respectively
The log-on message of order driver's end (including the ID of driver, sex, telephone number, vehicle, car age), credit scoring (conventional passenger
To driver service evaluation situation, service quality is the highest, and credit scoring is the highest), collection number of times (number of times collected by passenger, one
As passenger's service satisfactory to this driver, can collect), (such as GPS positions location information, thus can calculate driver's end from taking advantage of
The distance of visitor's end), to the response time of the request of calling a taxi (receiving the request of calling a taxi after time of dealing with), response results (air exercise
Car request take order or refusal) in one or several.Comparative information is consistent with the information of analysis in the type of information.
Comparative information is sent and selects for passenger to passenger's end by transmitting element 305, and reception unit 301 receives passenger's end and sends
Its driver information chosen after for analytic unit 304 to determine order success driver's end and order failure driver's end.
The present invention in order to overcome order failure driver's end in prior art not know why not oneself is chosen by passenger, thus
Cause the defect that can not improve pointedly, after passenger selectes driver, also will include the information of order failure driver's end
Order failure driver's end is issued with the analysis information of the information of order success driver's end.The driver that order failure driver's end is corresponding looks into
See analysis information, i.e. may know that it oneself is that the reason in terms of which causes not chosen by passenger, such that it is able to improve pointedly
The service of self.
Based on same inventive concept, the embodiment of the present invention additionally provides a kind of order failure driver's end, as shown in Figure 4, institute
State order failure driver's end to include:
Receive unit 401, for receiving the request of calling a taxi that service end sends and the analysis information that service end is sent, described analysis
Information is generated according to order success driver's end and the response message of order failure driver's end and user profile by service end, described in connect
Driver's client information that single success driver's end and order failure driver's end are chosen according to passenger's end by service end determines.
Transmitting element 402, for sending the response message to the request of calling a taxi to service end.
Receiving unit 401 and receive the request of calling a taxi that service end is sent, transmitting element 402 sends response message to service end,
Described response message carries the identity information (the uniquely mark such as the ID of such as driver or telephone number) of driver, location letter
Breath (GPS position information, including the information such as longitude and latitude and timestamp), to call a taxi ask response time (from receiving the request of calling a taxi
Time to order), response results (order or refusal) etc..
After service end receives the response message of each driver's end, filter out driver's end of order and according to its identity information,
Obtain its user profile being stored in service end, the present invention exemplarily include the ID of driver, sex, telephone number, vehicle,
Car age and credit scoring, the number of times collected by passenger.
Response message and the user profile of driver's end of each order are integrated into comparative information and send to passenger's end by service end.
Passenger's end selects the driver's end providing out car to service according to the demand of oneself, and the driver's end chosen is back to service end, clothes
Business end i.e. can confirm that order success driver's end (driver's end that i.e. passenger's end is chosen) and order failure driver's end (are called a taxi for this and asked
Seek other not selected driver's ends of order).
Wherein comparative information includes that the log-on message of each order driver's end (includes the ID of driver, sex, telephone number, car
Type, car age), credit scoring (the evaluation situation that driver is serviced by conventional passenger, service quality is the highest, and credit scoring is the highest), receive
Hide number of times (number of times collected by passenger, the general passenger service satisfactory to this driver can be collected), (such as GPS is fixed for location information
Position, thus driver's end distance from passenger's end can be calculated), to call a taxi request response time (receiving call a taxi request after make
The time processed), in response results (request of calling a taxi is taked order or refusal) one or several.
Service end according to the order success driver's end received before and order failure driver's end beam back for the request of calling a taxi
Response message and the user profile that prestores generate analysis information and analysis information sent to receiving unit 401.
Exemplarily, analysis information only includes order success driver's end and the contrast of order failure driver's end self information,
Do not include the information of other order failure driver's ends.The content of this information includes affecting the information type that passenger selects, such as, take charge of
The log-on message of machine (including the ID of driver, sex, telephone number, vehicle, car age), (driver is taken by conventional passenger in credit scoring
Business evaluation situation, service quality is the highest, and credit scoring is the highest), collection number of times (number of times collected by passenger, general passenger couple
The service satisfactory of this driver, can collect), location information (such as GPS position, thus can calculate driver's end from passenger's end away from
From), the request of calling a taxi (is adopted by response time (time of dealing with after receiving the request of calling a taxi), the response results of the request of calling a taxi
Take order or refusal) in one or several.Comparative information is consistent with the information of analysis in the type of information.
The present invention in order to overcome order failure driver's end in prior art not know why not oneself is chosen by passenger, thus
Cause the defect that can not improve pointedly, after passenger selectes driver, also will include the information of order failure driver's end
Order failure driver's end is issued with the analysis information of the information of order success driver's end.The driver that order failure driver's end is corresponding looks into
See analysis information, i.e. may know that it oneself is that the reason in terms of which causes not chosen by passenger, such that it is able to improve pointedly
The service of self.
Algorithm and display are not intrinsic to any certain computer, virtual system or miscellaneous equipment relevant provided herein.
Various general-purpose systems can also be used together with based on teaching in this.As described above, construct required by this kind of system
Structure be apparent from.Additionally, the present invention is also not for any certain programmed language.It is understood that, it is possible to use various
Programming language realizes the content of invention described herein, and the description done language-specific above is to disclose this
Bright preferred forms.
In description mentioned herein, illustrate a large amount of detail.It is to be appreciated, however, that the enforcement of the present invention
Example can be put into practice in the case of not having these details.In some instances, it is not shown specifically known method, structure
And technology, in order to do not obscure the understanding of this description.
Similarly, it will be appreciated that one or more in order to simplify that the disclosure helping understands in each inventive aspect, exist
Above in the description of the exemplary embodiment of the present invention, each feature of the present invention is grouped together into single enforcement sometimes
In example, figure or descriptions thereof.But, the method for the disclosure should not be construed to reflect an intention that i.e. required guarantor
The application claims feature more more than the feature being expressly recited in each claim protected.More precisely, as following
Claims reflected as, inventive aspect is all features less than single embodiment disclosed above.Therefore,
The claims following detailed description of the invention are thus expressly incorporated in this detailed description of the invention, the most each claim itself
All as the independent embodiment of the present invention.
Those skilled in the art are appreciated that and can carry out the module in the equipment in embodiment adaptively
Change and they are arranged in one or more equipment different from this embodiment.Can be the module in embodiment or list
Unit or assembly are combined into a module or unit or assembly, and can put them in addition multiple submodule or subelement or
Sub-component.In addition at least some in such feature and/or process or unit excludes each other, can use any
Combine all features disclosed in this specification (including adjoint claim, summary and accompanying drawing) and so disclosed appoint
Where method or all processes of equipment or unit are combined.Unless expressly stated otherwise, this specification (includes adjoint power
Profit requires, summary and accompanying drawing) disclosed in each feature can be carried out generation by providing identical, equivalent or the alternative features of similar purpose
Replace.
Although additionally, it will be appreciated by those of skill in the art that embodiments more described herein include other embodiments
Some feature included by rather than further feature, but the combination of the feature of different embodiment means to be in the present invention's
Within the scope of and form different embodiments.Such as, in the following claims, embodiment required for protection appoint
One of meaning can mode use in any combination.
The all parts embodiment of the present invention can realize with hardware, or to run on one or more processor
Software module realize, or with combinations thereof realize.It will be understood by those of skill in the art that and can use in practice
Microprocessor or digital signal processor (DSP) realize some in taxi take system server according to embodiments of the present invention
Or all some or all functions of parts.The present invention be also implemented as perform method as described herein one
Equipment or device program (such as, computer program and computer program) partly or completely.Such realization is originally
The program of invention can store on a computer-readable medium, or can be to have the form of one or more signal.So
Signal can download from internet website and obtain, or provide on carrier signal, or provide with any other form.
The present invention will be described rather than limits the invention to it should be noted above-described embodiment, and ability
Field technique personnel can design alternative embodiment without departing from the scope of the appended claims.In the claims,
Any reference marks that should not will be located between bracket is configured to limitations on claims.Word " comprises " and does not excludes the presence of not
Arrange element in the claims or step.Word "a" or "an" before being positioned at element does not excludes the presence of multiple such
Element.The present invention and can come real by means of including the hardware of some different elements by means of properly programmed computer
Existing.If in the unit claim listing equipment for drying, several in these devices can be by same hardware branch
Specifically embody.Word first, second and third use do not indicate that any order.These word explanations can be run after fame
Claim.
Obviously, those skilled in the art can carry out various change and the modification essence without deviating from the present invention to the present invention
God and scope.So, if these amendments of the present invention and modification belong to the scope of the claims in the present invention and equivalent technologies thereof
Within, then the present invention is also intended to comprise these change and modification.
Claims (13)
1. one kind goes out order Failure Causes Analysis method in car, it is characterised in that:
Described service end determines order success driver's end and order failure driver's end according to driver's client information that passenger's end is chosen,
And generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile；
Analysis information is sent to order failure driver's end by described service end.
Analysis method the most according to claim 1, it is characterised in that service end is determining order success driver's end and order
Also include before failure driver's end:
Calling a taxi that service end reception passenger's end is sent is asked and chooses qualified at least two driver's end according to the request of calling a taxi,
And the request of calling a taxi sends to described driver's end；
Described service end receives the response message to the request of calling a taxi that driver's end is sent, according to response information acquisition corresponding driver end
User profile and generate comparative information；
Comparative information is sent selective to passenger's end and receives the driver's client information chosen that passenger's end returns by described service end.
Analysis method the most according to claim 1, it is characterised in that: described analysis information include order success driver's end and
The log-on message of driver corresponding to order failure driver's end, credit scoring, collection number of times, location information, sound to the request of calling a taxi
Between Ying Shi, in response results one or several.
4. one kind goes out order Failure Causes Analysis method in car, it is characterised in that:
Described order failure driver's end receives the analysis information that service end is sent, and described analysis information is become according to order by service end
Merit driver's end and the response message of order failure driver's end and user profile generate, described order success driver's end and order failure
Driver's client information that driver's end is chosen according to passenger's end by service end determines.
Analysis method the most according to claim 4, it is characterised in that receive what service end was sent at order failure driver's end
Also include before analysis information:
Described order failure driver's end receives the request of calling a taxi that service end is sent, and sends the response to the request of calling a taxi to service end
Information.
Analysis method the most according to claim 4, it is characterised in that described analysis information include order success driver's end and
The log-on message of driver corresponding to order failure driver's end, credit scoring, collection number of times, location information, sound to the request of calling a taxi
Between Ying Shi, in response results one or several.
7. a service end, it is characterised in that described service end includes:
Analytic unit, determines order success driver's end and order failure driver for the driver's client information chosen according to passenger's end
End, and generate analysis information according to order success driver's end and the response message of order failure driver's end and user profile；
Transmitting element, for sending analysis information to order failure driver's end.
Service end the most according to claim 7, it is characterised in that also include:
Receiving unit, it is right that the request of calling a taxi, the driver's client information chosen and the driver's end sent for receiving passenger's end is sent
The response message of the request of calling a taxi；
Driver's end chooses unit, for choosing qualified at least two driver's end according to the request of calling a taxi；
Comparative information signal generating unit, is used for the user profile according to response information acquisition corresponding driver end and generates comparative information；
Described transmitting element is additionally operable to choose request transmission of calling a taxi to driver's end driver's end of unit selection, comparative information is sent out
Deliver to passenger's end.
Service end the most according to claim 8, it is characterised in that described service end also includes memory element, described storage
Unit is for storing the user profile of driver, and described user profile includes log-on message, credit scoring and collected number of times.
Service end the most according to claim 9, it is characterised in that described analysis information include order success driver's end and
The log-on message of driver corresponding to order failure driver's end, credit scoring, collection number of times, location information, sound to the request of calling a taxi
Between Ying Shi, in response results one or several.
11. 1 kinds of order failure driver's ends, it is characterised in that described order failure driver's end includes:
Receiving unit, for receiving the analysis information that service end is sent, described analysis information is successfully taken charge of according to order by service end
Machine end and the response message of order failure driver's end and user profile generate, described order success driver's end and order failure driver
Driver's client information that end is chosen according to passenger's end by service end determines.
12. order failure driver's ends according to claim 11, it is characterised in that described order failure driver's end also wraps
Include:
Transmitting element, for sending the response message to the request of calling a taxi to service end；
Described reception unit is additionally operable to receive the request of calling a taxi that service end is sent.
13. order failure driver's ends according to claim 12, it is characterised in that described analysis information includes order success
The log-on message of driver corresponding to driver's end and order failure driver's end, credit scoring, collection number of times, location information, to calling a taxi
In the response time of request, response results one or several.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610659622.4A CN106254360A (en) | 2016-08-12 | 2016-08-12 | Go out order Failure Causes Analysis method in car, service end and order failure driver's end |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610659622.4A CN106254360A (en) | 2016-08-12 | 2016-08-12 | Go out order Failure Causes Analysis method in car, service end and order failure driver's end |
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| CN106254360A true CN106254360A (en) | 2016-12-21 |
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| CN201610659622.4A Pending CN106254360A (en) | 2016-08-12 | 2016-08-12 | Go out order Failure Causes Analysis method in car, service end and order failure driver's end |
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Application publication date: 20161221 |