CN106231557A - A kind of visitor's service managing apparatus and system - Google Patents

A kind of visitor's service managing apparatus and system Download PDF

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Publication number
CN106231557A
CN106231557A CN201610803179.3A CN201610803179A CN106231557A CN 106231557 A CN106231557 A CN 106231557A CN 201610803179 A CN201610803179 A CN 201610803179A CN 106231557 A CN106231557 A CN 106231557A
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China
Prior art keywords
module
mobile terminal
visitor
communication module
communication
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Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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CN201610803179.3A
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Chinese (zh)
Inventor
王丹淋
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Huacheng Smartvisit Technology Co Ltd
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Beijing Huacheng Smartvisit Technology Co Ltd
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Publication date
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Publication of CN106231557A publication Critical patent/CN106231557A/en
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/025Services making use of location information using location based information parameters
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/52Network services specially adapted for the location of the user terminal
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/50Network services
    • H04L67/55Push-based network services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W24/00Supervisory, monitoring or testing arrangements
    • H04W24/08Testing, supervising or monitoring using real traffic
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12Messaging; Mailboxes; Announcements

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  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention discloses a kind of visitor's service managing apparatus and system, described visitor's service managing apparatus includes first communication module, second communication module, processing module and memory module, wherein, described first communication module pushes multimedia resource to mobile terminal, receive and parse through the packet that mobile terminal sends, obtain mobile terminal identification and the time tag of correspondence and be stored in memory module;Processing module, farther includes automatic guide to visitors module, map service module, periphery recommending module, guest flow statistics module, accesses duration statistical module, access number of times statistical module;Memory module, preserves multimedia resource and mobile terminal identification and corresponding time tag;Second communication module, downloads multimedia resource from server, and the volume of the flow of passengers, access duration and the access number of times transmission that described processing module are calculated is to described server.Visitor's service managing apparatus of the present invention possesses caching and data analysis capabilities, scenic region guide service can be pushed to the mobile terminal of visitor, it also is able to calculate visitor's volume of the flow of passengers, access duration, access number of times, while promoting user's Tourist Experience, alleviates the burden of server.

Description

A kind of visitor's service managing apparatus and system
Technical field
The present invention relates to travel information management technique field, push scenic region guide clothes particularly to one to mobile terminal Business, calculating visitor's volume of the flow of passengers, access duration, the visitor's service managing apparatus accessing number of times and system.
Background technology
Along with becoming increasingly popular of mobile terminal, visitor, when sight spot is gone sight-seeing, increasingly wants to obtain scenic spot at any time Guide to visitors services, such as, and sight spot introduction, scenic spot electronic chart, neighbouring business information etc..Guide machine of the prior art can be in trip Introducing the contents such as scenic spot, park and display history relic to visitor in the way of voice during visitor's visit, visitor carries and leads After trip machine arrives certain sight spot, guide machine i.e. can play the voice content at corresponding sight spot, makes visitor see while take in knowledge in listening, Understand sight spot intension.But, prior art also underuses the mobile terminal of visitor with audio frequency, video, animation, picture, literary composition The multimedia form such as word show scenic spot relevant information to visitor, can not provide the scapes such as scenic spot electronic chart, neighbouring business information District's guide to visitors service, causes visitor's Tourist Experience poor.
For the staff of scenic spot, on the one hand, need to provide scenic region guide service to visitor in the multimedia form, carry The Tourist Experience of high visitor;On the other hand, need gather visitor's mobile terminal relevant information, by big data acquisition with dig Visitor behavior data are analyzed by pick, for the data supporting of every decision-making offer science of scenic spot staff, such as, meter Calculate visitor's volume of the flow of passengers, stay time and visitation frequency.
Tourist flow detection model of the prior art, including flow rate calculation server, and is arranged in the spy at each scenic spot Measuring point (as shown in Figure 1).Each sensing point does not possess caching and data analysis capabilities, is only responsible for detection data is reported effusion meter Calculate server, flow rate calculation server complete the counting statistics of the scenic spot volume of the flow of passengers.The problem of above-mentioned tourist flow detection model Being, each sensing point does not possess caching and data analysis capabilities, and all detection datas will be reported to flow rate calculation server, net Network bandwidth occupancy is bigger;Need between all sensing points to rely on reliable cable network to be connected with flow rate calculation server, for The wiring at scenic spot proposes the requirement of harshness, causes go-between construction cost higher;Additionally, due to all detection datas are both needed to To be completed to calculate by flow rate calculation server, higher to the performance requirement of flow rate calculation server.
In sum, need a kind of visitor's service managing apparatus, can either introduce to the mobile terminal propelling movement sight spot of visitor, The scenic region guide services such as scenic spot electronic chart, neighbouring business information, it is also possible to calculate visitor's volume of the flow of passengers, stay time, access frequency Inferior information also reports server, while promoting user's Tourist Experience, alleviates the burden of server.
Summary of the invention
In order to solve the deficiency that prior art exists, the present invention provides a kind of visitor's service managing apparatus, possess caching and Data analysis capabilities, can either push the scapes such as sight spot introduction, scenic spot electronic chart, neighbouring business information to the mobile terminal of visitor District's guide to visitors service, it is also possible to calculate the information such as visitor's volume of the flow of passengers, stay time, visitation frequency and report server.Specifically, bag Include first communication module, second communication module, processing module and memory module, it is characterised in that:
Described first communication module, is connected with processing module, memory module respectively, for pushing multimedia money to mobile terminal Source;Described multimedia resource includes sight spot introduction, scenic spot electronic chart, neighbouring business information;Described first communication module receives And resolve the packet that mobile terminal sends, obtain mobile terminal identification and the time tag of correspondence, and be stored in memory module;
Processing module, is connected with first communication module, second communication module, memory module respectively, for by described second communication The multimedia resource that module obtains preserves to memory module;Described processing module farther includes automatic guide to visitors module, map clothes Business module, periphery recommending module;Sight spot is introduced and is sent to mobile terminal through first communication module by described automatic guide to visitors module;Institute State map service module to be sent to mobile terminal through first communication module by scenic spot electronic chart;Described periphery recommending module is through One communication module is business information near mobile terminal pushes;When described processing module also includes guest flow statistics module, access Long statistical module, access number of times statistical module;Described guest flow statistics module is according to the mobile terminal identification preserved and correspondence Time tag, calculates the volume of the flow of passengers in certain time;Described access duration statistical module according to preserve mobile terminal identification and Corresponding time tag, the access duration of mobile terminal in calculating certain time;Described access number of times statistical module is according to preservation Mobile terminal identification and the time tag of correspondence, calculate the access number of times of identical mobile terminal in certain time;
Memory module, is connected with processing module, first communication module respectively, is used for preserving described multimedia resource and mobile terminal Mark and the time tag of correspondence;
Second communication module, is connected with processing module, for carrying out information alternately with server, downloads described many matchmakers from server Body resource forwarding is to described processing module, and the volume of the flow of passengers of calculating, access duration and access number of times is uploaded onto the server.
In more excellent embodiment, described first communication module is WIFI module, described second communication module be 3G or 4G module, described processing module is embedded ARM processor, and/or described memory module is SD card.
In more excellent embodiment, described scenic spot electronic chart includes the position of each sight spot and commercial real-estate.
In more excellent embodiment, described mobile terminal identification is the MAC Address of mobile terminal.
In more excellent embodiment, described processing module is obtained by described second communication module and services described visitor The remote operation instruction of managing device, and to server feedback instruction execution result.
On the other hand, in order to solve above-mentioned technical problem, present invention also offers a kind of visitor's service management system, described System includes:
Mobile terminal, server and the visitor's service managing apparatus described in any of the above embodiment;Described visitor's Service Management Device is by described second communication module and described server communication;Described visitor's service managing apparatus communicates by described first Module and described communication of mobile terminal.
In more excellent embodiment, described mobile terminal is smart mobile phone, panel computer and/or notebook computer.
Compared with prior art, the beneficial effects of the present invention is, described visitor's service managing apparatus is installed on each sight spot, The scenic region guide services such as sight spot introduction, scenic spot electronic chart, neighbouring business information can either be pushed to the mobile terminal of visitor, carry Rise user's Tourist Experience, it is also possible to calculate the information such as visitor's volume of the flow of passengers, stay time, visitation frequency and report server, service Device is only used for sending multimedia resource and receiving the information such as visitor's volume of the flow of passengers, stay time, visitation frequency, alleviates the negative of server Load.
Accompanying drawing explanation
Fig. 1 is the tourist flow detection model of prior art
Fig. 2 is visitor's service managing apparatus that the present invention proposes
Fig. 3 is visitor's service management system that the present invention proposes
Detailed description of the invention
For making the object, technical solutions and advantages of the present invention of greater clarity, below in conjunction with detailed description of the invention and join According to accompanying drawing, the present invention is described in more detail.It should be understood that these describe the most exemplary, and it is not intended to limit this Bright scope.Additionally, in the following description, eliminate the description to known features and technology, to avoid unnecessarily obscuring this The concept of invention.
As in figure 2 it is shown, be the schematic diagram of the visitor's service managing apparatus according to the present invention, including first communication module, Two communication modules, processing module and memory module.
Specifically, described first communication module is connected with processing module, memory module respectively, and described first communication module can Think WIFI module, on the one hand, WIFI module can provide the access of the mobile terminal of visitor, provide outdoor online clothes for visitor Business, pushes the multimedia resource preserved in memory module to the mobile terminal of visitor.Especially, this multimedia resource can be scape The guide to visitors service in district, such as, sight spot introduction, scenic spot electronic chart, neighbouring business information etc..On the other hand, this WIFI module can To receive and parse through the packet that the mobile terminal of access sends, obtain mobile terminal identification and corresponding time tag, and protect It is stored in memory module.
Described processing module is connected with first communication module, second communication module, memory module respectively, described processing module Can be embedded ARM processor, process for Various types of data and control.Described processing module is for by described second communication mould The multimedia resource that block obtains preserves to memory module.
Described processing module farther includes automatic guide to visitors module, map service module, periphery recommending module.Described automatically Sight spot is introduced and is sent to mobile terminal through first communication module by guide to visitors module, is led at this sight spot, visitor's service managing apparatus place Cross the multimedia form such as audio frequency, video, animation, picture, word show to visitor and introduce.Described map service module is by scenic spot Electronic chart sends to mobile terminal through first communication module, and described scenic spot electronic chart includes each sight spot and commerce services The position of facility, provides the guide of touring line to visitor.Described periphery recommending module through first communication module to mobile terminal Business information near pushing, for example, it is possible to recommend the distinctive tourism business information of visitor's periphery to visitor, containing cuisines, stays, gives pleasure to Happy etc..
Described processing module also includes guest flow statistics module, accesses duration statistical module, access number of times statistical module.Institute State guest flow statistics module according to the mobile terminal identification preserved and the time tag of correspondence, the passenger flow in calculating certain time Amount;Described access duration statistical module, according to the mobile terminal identification preserved and the time tag of correspondence, calculates in certain time The access duration of mobile terminal;Described access number of times statistical module is according to the time mark of the mobile terminal identification preserved and correspondence Sign, the access number of times of identical mobile terminal in calculating certain time, and by the volume of the flow of passengers calculated, access duration and access time Number is transmitted to server by second communication module.Specifically, described mobile terminal identification can be MAC Address.With this device First WIFI signal of the described mobile terminal received is the time of advent of this mobile terminal, the most often receives and once moves The WIFI signal of terminal, if the time gap last time receiving this signal receive the WIFI signal of same mobile terminal time Between less than a scheduled time, then it is assumed that this mobile terminal stops at this, the access duration of simultaneously refreshed mobile terminal;If received The time gap last time to this signal receives the time of the WIFI signal of same mobile terminal more than or equal to this pre-timing Between, then it is assumed that this mobile terminal is new once access.MAC Address according to described mobile terminal and corresponding time tag, Calculate the access number of times of described mobile terminal and access duration, obtaining the volume of the flow of passengers.
Described memory module, is connected with processing module, first communication module respectively, is used for preserving multimedia resource, in order to In through first communication module, described multimedia resource being pushed to the mobile terminal of visitor.Described memory module is additionally operable to preserve and moves Dynamic terminal iidentification and the time tag of correspondence, in order to processing module is according to described mobile terminal identification and the time tag of correspondence Calculate the volume of the flow of passengers, access duration and access number of times.Described memory module can be SD card, can by 4G network the most more The multimedia resource of storage in new SD card.
Described second communication module, is connected with processing module, for carrying out information alternately with server, downloads from server Multimedia resource is forwarded to described processing module, and the volume of the flow of passengers, access duration and the access number of times that processing module are calculated pass Transport to server.Described second communication module can be 3G or 4G communication module.
Described server receives each sight spot volume of the flow of passengers, draws scenic spot volume of the flow of passengers thermodynamic chart, each sight spot in statistics arbitrary period The accumulative volume of the flow of passengers and the newly entering volume of the flow of passengers, preserve each sight spot history volume of the flow of passengers, compare with the volume of the flow of passengers on the same day and obtain each sight spot The historical variations of the volume of the flow of passengers.
Preferably, described processing module also includes sensing module, is used for gathering environmental data.Described sensing module is further Including temperature sensor, humidity sensor, sound transducer, Smoke Sensor and/or air particles sensor, gather respectively The real time environmental data such as sight spot temperature, humidity, noise, smokescope and/or PM2.5.The real time environmental data of described collection leads to Cross first communication module to send to mobile terminal, it is simple to visitor understands the real time environmental data at Nei Ge sight spot, scenic spot.Further, The real time environmental data of described collection can also be uploaded onto the server via second communication module, it is simple to scenic spot staff understands The real time environmental data at Nei Ge sight spot, scenic spot, when the real time environmental data collected, such as, sight spot temperature, smokescope etc. are super When crossing the early-warning parameters arranged, send early warning information in time, it is to avoid the generation of fire.
Preferably, described processing module obtains remote to described visitor's service managing apparatus by described second communication module Journey operational order, and to server feedback instruction execution result.
Described visitor's service managing apparatus is installed on each sight spot, on the one hand, second communication module passes through 3G or 4G communication party Formula and server communication, download the multimedia resources such as sight spot introduction, scenic spot electronic chart, neighbouring business information from server, protects Being stored in memory module, described multimedia resource is pushed to the mobile terminal of visitor by processing module through first communication module, promotes The Tourist Experience of visitor.On the other hand, first communication module receives and parses through the packet that the mobile terminal of access sends, and obtains The MAC Address of mobile terminal and corresponding time tag, and it is stored in memory module, described processing module is according to described MAC ground Location and corresponding time tag calculate visitor's volume of the flow of passengers, access duration and access number of times, and result of calculation are led to by second Letter module feedback is to server.Described visitor's service managing apparatus possesses caching and data analysis capabilities, and described server is only used In sending multimedia resource and receiving visitor's volume of the flow of passengers, access duration and access the information such as number of times, alleviate the negative of server Load.
In order to solve above-mentioned technical problem, present invention also offers a kind of visitor's service management system, as it is shown on figure 3, institute The system of stating includes:
Mobile terminal, server and the visitor's service managing apparatus described in any of the above embodiment;Described visitor's Service Management Device is by described second communication module and described server communication;Described visitor's service managing apparatus communicates by described first Module and described communication of mobile terminal.On the one hand, second communication module passes through 3G or 4G communication mode and server communication, from clothes The multimedia resources such as sight spot introduction, scenic spot electronic chart, neighbouring business information downloaded by business device, are stored in memory module, process mould Described multimedia resource is pushed to the mobile terminal of visitor by block through first communication module, promotes the Tourist Experience of visitor.Another Aspect, first communication module receive and parse through access mobile terminal send packet, obtain mobile terminal MAC Address and Corresponding time tag, and it is stored in memory module, described processing module is according to described MAC Address and corresponding time tag meter Calculate visitor's volume of the flow of passengers, access duration and access number of times, and result of calculation is fed back to server by second communication module. Described visitor's service managing apparatus possesses caching and data analysis capabilities, and described server is only used for sending multimedia resource and connecing Receive visitor's volume of the flow of passengers, access duration and access the information such as number of times, alleviate the burden of server.
In more excellent embodiment, described mobile terminal is smart mobile phone, panel computer and/or notebook computer.
One of ordinary skill in the art will appreciate that: the foregoing is only the preferred embodiments of the present invention, and need not In limiting the present invention, although the present invention being described in detail with reference to previous embodiment, for those skilled in the art For, the technical scheme that foregoing embodiments is recorded still can be modified by it, or enters wherein portion of techniques feature Row equivalent.All within the spirit and principles in the present invention, any modification, equivalent substitution and improvement etc. made, all should comprise Within protection scope of the present invention.

Claims (7)

1. visitor's service managing apparatus, including first communication module, second communication module, processing module and storage mould Block, it is characterised in that:
Described first communication module, is connected with processing module, memory module respectively, for pushing multimedia money to mobile terminal Source;Described multimedia resource includes sight spot introduction, scenic spot electronic chart, neighbouring business information;Described first communication module receives And resolve the packet that mobile terminal sends, obtain mobile terminal identification and the time tag of correspondence, and be stored in memory module;
Processing module, is connected with first communication module, second communication module, memory module respectively, for by described second communication The multimedia resource that module obtains preserves to memory module;Described processing module farther includes automatic guide to visitors module, map clothes Business module, periphery recommending module;Sight spot is introduced and is sent to mobile terminal through first communication module by described automatic guide to visitors module;Institute State map service module to be sent to mobile terminal through first communication module by scenic spot electronic chart;Described periphery recommending module is through One communication module is business information near mobile terminal pushes;When described processing module also includes guest flow statistics module, access Long statistical module, access number of times statistical module;Described guest flow statistics module is according to the mobile terminal identification preserved and correspondence Time tag, calculates the volume of the flow of passengers in certain time;Described access duration statistical module according to preserve mobile terminal identification and Corresponding time tag, the access duration of mobile terminal in calculating certain time;Described access number of times statistical module is according to preservation Mobile terminal identification and the time tag of correspondence, calculate the access number of times of identical mobile terminal in certain time;
Memory module, is connected with processing module, first communication module respectively, is used for preserving described multimedia resource and mobile terminal Mark and the time tag of correspondence;
Second communication module, is connected with processing module, for carrying out information alternately with server, downloads described many matchmakers from server Body resource forwarding is to described processing module, and the volume of the flow of passengers of calculating, access duration and access number of times is uploaded onto the server.
2. device as claimed in claim 1, wherein, described first communication module is WIFI module, described second communication module For 3G or 4G module, described processing module is embedded ARM processor, and/or described memory module is SD card.
3. device as claimed in claim 1 or 2, wherein, described scenic spot electronic chart includes that each sight spot and commerce services set The position executed.
4. device as claimed in claim 1 or 2, wherein, described mobile terminal identification is the MAC Address of mobile terminal.
5. device as claimed in claim 1 or 2, wherein, described processing module is obtained institute by described second communication module State the remote operation instruction of visitor's service managing apparatus, and to server feedback instruction execution result.
6. visitor's service management system, it is characterised in that:
Including mobile terminal, server and the visitor's service managing apparatus described in any one of claim 1-5;Described visitor services Managing device is by described second communication module and described server communication;Described visitor's service managing apparatus passes through described first Communication module and described communication of mobile terminal.
7. system as claimed in claim 6, it is characterised in that:
Described mobile terminal is smart mobile phone, panel computer and/or notebook computer.
CN201610803179.3A 2016-08-22 2016-09-06 A kind of visitor's service managing apparatus and system Pending CN106231557A (en)

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CN2016106987586 2016-08-22

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Cited By (7)

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CN107622457A (en) * 2017-09-21 2018-01-23 深圳市鑫汇达机械设计有限公司 A kind of efficient visitor's service management system
CN109146746A (en) * 2018-07-31 2019-01-04 湖北智旅云科技有限公司 A kind of scenic spot big data operation management platform based on GIS technology
CN111078841A (en) * 2019-12-27 2020-04-28 四川亨通网智科技有限公司 Scenic spot intelligence AI customer service system
CN111695920A (en) * 2019-03-11 2020-09-22 新疆丝路大道信息科技有限责任公司 Tourist attraction recommendation system and method of automobile leasing platform and electronic equipment
CN112954028A (en) * 2021-01-29 2021-06-11 杭州拼便宜网络科技有限公司 Passenger flow information display method, device and system and readable storage medium
CN117828199A (en) * 2024-03-05 2024-04-05 江西安图游科技有限公司 Method, system and computer equipment for pushing tour guide data
CN117828199B (en) * 2024-03-05 2024-05-17 江西安图游科技有限公司 Method, system and computer equipment for pushing tour guide data

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CN105282523A (en) * 2015-11-23 2016-01-27 上海赢谊电子设备有限公司 Electronic device for estimating passenger flow and application method thereof at bus stop
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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107622457A (en) * 2017-09-21 2018-01-23 深圳市鑫汇达机械设计有限公司 A kind of efficient visitor's service management system
CN109146746A (en) * 2018-07-31 2019-01-04 湖北智旅云科技有限公司 A kind of scenic spot big data operation management platform based on GIS technology
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CN117828199A (en) * 2024-03-05 2024-04-05 江西安图游科技有限公司 Method, system and computer equipment for pushing tour guide data
CN117828199B (en) * 2024-03-05 2024-05-17 江西安图游科技有限公司 Method, system and computer equipment for pushing tour guide data

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