CN106204220A - A kind of order auto-allocation method and system - Google Patents
A kind of order auto-allocation method and system Download PDFInfo
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- CN106204220A CN106204220A CN201610547836.2A CN201610547836A CN106204220A CN 106204220 A CN106204220 A CN 106204220A CN 201610547836 A CN201610547836 A CN 201610547836A CN 106204220 A CN106204220 A CN 106204220A
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
Abstract
The present invention relates to technical field of computer information processing, particularly to a kind of order auto-allocation method and system.Described order auto-allocation method comprises the following steps: step a: the order received is carried out competition for orders；Step b: the competition for orders rule according to setting carries out attributes match to competition for orders personnel；Step c: carry out order according to attributes match result and automatically distribute.The order auto-allocation method of the embodiment of the present invention and system are put the multiple competition for orders attributes such as dimension, the technical ability of competition for orders personnel, region, classification on record formulate competition for orders rule according to the competition for orders time dimension of competition for orders personnel, the function of competition for orders personnel, competition for orders personnel's comprehensive grading dimension, the upper works of competition for orders personnel, according to competition for orders rule competition for orders personnel are carried out Auto-matching, and carry out order according to matching result and automatically distribute.Present invention achieves the variation of competition for orders business, improve the reasonability that order distributes automatically.
Description
Technical field
The present invention relates to technical field of computer information processing, particularly to a kind of order auto-allocation method and system.
Background technology
O2O i.e. Online To Offline (on online off-line/line to line under), refer to by the commercial chance under line with mutually
Networking combines, and allows the Internet become the platform of off-line transaction.Along with the development of O2O service electricity quotient module formula, including commodity
(service), place an order, the flow process such as payment, simple electricity quotient module block before, transfer to more high frequency and life-stylize scene, example
As: massage of visiting, food delivery of visiting, fresh, the cosmetic of visiting visited, the upper class service of dripping various O2O patterns such as calling a taxi start
Emerge in an endless stream.
Traditionally in class service, after user is placed an order by relative application software, businessman can be according to the address coordinate of user
The service personal that matching distance is nearer, and carry out auto form delivering.By drip drip call a taxi as a example by, user by drip drip call a taxi software submit to
After order, drip Automatic order distribution system of calling a taxi and obtain and drip vehicle coordinate and attached near user's changing coordinates, user
The near service state dripping vehicle, and by Order splitting is relatively near to distance users and service state is an idle vehicle.
In sum, the Order splitting rule of existing upper class service is the most single, and the purpose of the application is basis
The time of service personal, technical ability, region, classify, the multiple competition for orders attribute synthesis such as scoring is formulated competition for orders rule, thus is improved order
Automatically the reasonability of distribution.
Summary of the invention
The invention provides a kind of order auto-allocation method and system, it is intended to solve existing skill the most to a certain extent
One of above-mentioned technical problem in art.
In order to solve the problems referred to above, the technical scheme is that
A kind of order auto-allocation method, comprises the following steps:
Step a: the order received is carried out competition for orders；
Step b: the competition for orders rule according to setting carries out attributes match to competition for orders personnel；
Step c: carry out order according to attributes match result and automatically distribute.
The technical scheme that the embodiment of the present invention is taked also includes: also include before described step a: receive order, obtains relevant
Order data；Described acquisition order data includes obtaining Order Address coordinate, order placement service time and order placement service type.
The technical scheme that the embodiment of the present invention is taked also includes: described step a also includes:
Step a1: judge whether order belongs to rush order according to the described order placement service time, if order belongs to urgent
Order, preferentially pushes to this rush order in the rush order list items of competition for orders list；If this order is not belonging to promptly order
Single, perform step a2；
Step a2: judge whether this order preengages the time of visiting according to the order placement service time, if this order has been preengage
Visit the time, in the previous day preengaging the time of visiting, this order is distributed in the common order list item of competition for orders list；If
This order is not preengage the time of visiting, and this order was distributed to the common order list item of competition for orders list on the same day receiving order
In.
The technical scheme that the embodiment of the present invention is taked also includes: in described step b, described according to the competition for orders rule set
Competition for orders personnel are carried out attributes match specifically include: judge whether the rush order list items of competition for orders list exists promptly to order
Single, if there is rush order, the rush order of rush order list items in competition for orders list is carried out real-time competition for orders；If do not deposited
In rush order, the common order of order list item common in competition for orders list is fixed time period competition for orders.
The technical scheme that the embodiment of the present invention is taked also includes: in described step b, described according to the competition for orders rule set
Competition for orders personnel are carried out attributes match the most also include: judge that whether competition for orders personnel are that full-time staff, competition for orders personnel comment respectively
Whether graduation is senior, and to make full-time competition for orders personnel, grading system be the senior preferential competition for orders of competition for orders personnel.
The technical scheme that the embodiment of the present invention is taked also includes: in described step b, described according to the competition for orders rule set
Competition for orders personnel are carried out attributes match the most also include: judge respectively competition for orders personnel put on record the most in advance, the technical ability of competition for orders personnel
Whether mate, whether competition for orders personnel area mates, if competition for orders personnel put on record in advance, competition for orders personnel's technical ability and Region Matching, then
Competition for orders success；If competition for orders personnel put on record the most in advance, competition for orders personnel's technical ability or region are not mated, then competition for orders failure.
Another technical scheme that the embodiment of the present invention is taked is: a kind of Automatic order distribution system, robs single mode including order
Block, described order robs single module and includes:
Rob single unit: for the order received is carried out competition for orders；
Attributes match unit: for competition for orders personnel being carried out attributes match according to the competition for orders rule set；
The automatic allocation unit of order: automatically distribute for carrying out order according to attributes match result.
The technical scheme that the embodiment of the present invention is taked also includes that order distribution module, described order distribution module include data
Acquiring unit, type judging unit, time judging unit and order Dispatching Unit；
Data capture unit: be used for receiving order, obtains associated order forms data；Described acquisition order data includes that acquisition is ordered
Single-address coordinate, order placement service time and order placement service type.
Type judging unit: for judging whether order belongs to rush order according to the described order placement service time, if ordered
Singly belong to rush order, by described order Dispatching Unit, this rush order is preferentially pushed to the rush order row of competition for orders list
In list item；If this order is not belonging to rush order, judge whether this order preengages the time of visiting by time judging unit；
Time judging unit: for judging whether this order preengages the time of visiting according to the order placement service time, if this is ordered
Single preengage the time of visiting, by order Dispatching Unit reservation visit be distributed to this order the previous day of time to rob single-row
In the common order list item of table；If this order is not preengage the time of visiting, receiving order by order Dispatching Unit
This order is distributed in the common order list item of competition for orders list by the same day.
The technical scheme that the embodiment of the present invention is taked also includes: described attributes match unit includes:
Time match subelement: for the rush order of rush order list items in competition for orders list is carried out real-time competition for orders,
The common order of order list item common in competition for orders list is fixed time period competition for orders；
Function judgment sub-unit: be used for judging whether competition for orders personnel are full-time staff, and make full-time competition for orders personnel preferential
Competition for orders；
Grade judgment sub-unit: for judging whether the grading system of competition for orders personnel is senior, and make the grading system to be
The senior preferential competition for orders of competition for orders personnel.
The technical scheme that the embodiment of the present invention is taked also includes: described attributes match unit also includes:
Put judgment sub-unit on record: be used for judging that competition for orders personnel put on record the most in advance, if competition for orders personnel put on record the most in advance,
Then competition for orders failure；
Skills match subelement: for judging whether the technical ability of competition for orders personnel mates according to order placement service type, if robbed
The technical ability of single member is not mated, then competition for orders failure；
Region Matching subelement: for judging whether competition for orders personnel area mates according to Order Address coordinate, if competition for orders
Personnel area is not mated, then competition for orders failure.
Relative to prior art, what the embodiment of the present invention produced has the beneficial effects that: the order of the embodiment of the present invention is automatic
Distribution method and system according to the competition for orders time dimension of competition for orders personnel, the function of competition for orders personnel, competition for orders personnel's comprehensive grading dimension,
The upper work of competition for orders personnel is put the multiple competition for orders attributes such as dimension, the technical ability of competition for orders personnel, region, classification on record and is formulated competition for orders rule, according to
Competition for orders personnel are mated by competition for orders rule, and carry out order according to matching result and automatically distribute.Present invention achieves competition for orders industry
The variation of business, improves the reasonability that order distributes automatically.
Accompanying drawing explanation
Fig. 1 is the flow chart of the order distribution method of the embodiment of the present invention；
Fig. 2 is the flow chart of the competition for orders method of the embodiment of the present invention；
Fig. 3 is the structural representation of the Automatic order distribution system of the embodiment of the present invention.
Detailed description of the invention
In order to make the purpose of the present invention, technical scheme and advantage clearer, below in conjunction with drawings and Examples, right
The present invention is further elaborated.Should be appreciated that specific embodiment described herein only in order to explain the present invention, not
For limiting the present invention.
The order auto-allocation method of the embodiment of the present invention includes order distribution and two parts of competition for orders, order distribution part
According to order time of visiting, order is divided into rush order and common order, specifically, refers to Fig. 1, be the embodiment of the present invention
The flow chart of order distribution method.The order distribution method of the embodiment of the present invention comprises the following steps:
Step 100: receive order, and obtain associated order forms data；
In step 100, the order data of acquisition includes: Order Address coordinate, service time, COS etc..
Step 101: judge whether this order belongs to rush order according to the order placement service time, if this order belongs to urgent
Order, performs step 102；If this order is not belonging to rush order, perform step 103；
In a step 101, if belong to rush order and can judge according to rush order pre-set threshold value, such as, promptly
Order pre-set threshold value is 1 hour, then order placement service time order within 1 hour is classified as rush order.
Step 102: this rush order is preferentially pushed in the rush order list items of competition for orders list；
Step 103: judge whether this order preengages the time of visiting according to the order placement service time, if this order has been preengage
Visit the time, perform step 104；If this order is not preengage the time of visiting, perform step 105；
Step 104: visit in reservation and the previous day of time this order is distributed to the common order list item of competition for orders list
In；
Step 105: this order was distributed in the common order list item of competition for orders list on the same day receiving order.
The order competition for orders part of the embodiment of the present invention, according to the competition for orders time dimension of competition for orders personnel, is divided into real-time competition for orders and determines
Time competition for orders, according to the competition for orders personnel of different functions, also can divide list at times；According to competition for orders personnel's comprehensive grading dimension, scoring height
Competition for orders personnel preferentially get list；Put dimension on record from upper work, preferentially allow and put competition for orders personnel's competition for orders of upper work on record, and according to competition for orders
The multiple competition for orders attribute such as the technical ability of personnel, region, classification formulates competition for orders rule, carries out competition for orders personnel according to competition for orders rule
Join.Specifically, refer to Fig. 2, be the flow chart of the competition for orders method of the embodiment of the present invention.The competition for orders method bag of the embodiment of the present invention
Include following steps:
Step 200: check that competition for orders list carries out competition for orders, and judge whether exist in the rush order list items of competition for orders list
Rush order, if there is rush order, performs step 201；If there is no rush order, perform step 202；
Step 201: the rush order of rush order list items in competition for orders list is carried out real-time competition for orders, and performs step
203；
Step 202: the common order of order list item common in competition for orders list is fixed time period competition for orders；
Step 203: judge whether competition for orders personnel are full-time staff, if competition for orders personnel are part-time staff, performs step
204；If competition for orders personnel are full-time staff, perform step 205；
Step 204: make the full-time preferential competition for orders of competition for orders personnel；
Step 205: whether the grading system judging competition for orders personnel is senior, if the grading system of competition for orders personnel is low
Level, performs step 206；If the grading system of competition for orders personnel is senior, perform step 207；
Step 206: making grading system is the senior preferential competition for orders of competition for orders personnel；
Step 207: judge that competition for orders personnel put on record the most in advance, if competition for orders personnel put on record the most in advance, performs step
208；If competition for orders personnel put on record in advance, perform step 209；
Step 208: competition for orders failure；
Step 209: judge according to order placement service type whether the technical ability of competition for orders personnel mates, if the technical ability of competition for orders personnel
Do not mate, perform step 208；If the skills match of competition for orders personnel, perform step 210；
Step 210: judge whether competition for orders personnel area mates according to Order Address coordinate, if competition for orders personnel area is not
Join, perform step 208；If competition for orders personnel area is mated, perform step 211；
Step 211: competition for orders success, is allocated in automatically by this order in the order list that this competition for orders personnel are corresponding.
In other embodiments of the present invention, the attributes match order of competition for orders personnel is not limited to this, specifically can be according to reality
Border application is adjusted.
Refer to Fig. 3, be the structural representation of the Automatic order distribution system of the embodiment of the present invention.The embodiment of the present invention
Automatic order distribution system includes that single module robbed by order distribution module and order, and order distribution module is in time visiting according to order
Between order is divided into rush order and common order, and order be distributed to order rob single module；Order robs single module for root
Put on record according to the competition for orders time dimension of competition for orders personnel, the function of competition for orders personnel, competition for orders personnel's comprehensive grading dimension, the upper work of competition for orders personnel
The competition for orders attributes such as dimension, the technical ability of competition for orders personnel, region, classification carry out order coupling, and carry out order certainly according to matching result
Dynamic distribution.
Specifically, order distribution module includes that data capture unit, type judging unit, time judging unit and order divide
Bill unit；
Data capture unit is used for receiving order, and obtains associated order forms data；Wherein, the order data of acquisition includes:
Order Address coordinate, service time, COS etc..
According to the order placement service time, type judging unit is for judging whether this order belongs to rush order, if this order
Belong to rush order, by order Dispatching Unit, this rush order is preferentially pushed to the rush order list items of competition for orders list
In；If this order is not belonging to rush order, judge whether this order preengages the time of visiting by time judging unit；Wherein,
Whether belonging to rush order to judge according to rush order pre-set threshold value, such as, rush order pre-set threshold value is 1 hour,
Then order placement service time order within 1 hour is classified as rush order.
According to the order placement service time, time judging unit is for judging whether this order preengages the time of visiting, if this order
Preengage the time of visiting, in the previous day preengaging the time of visiting, this order is distributed to competition for orders list by order Dispatching Unit
Common order list item in；If this order is not preengage the time of visiting, receiving working as of order by order Dispatching Unit
This order is distributed in the common order list item of competition for orders list by it.
Order is robbed single module and is included robbing single unit, attributes match unit and the automatic allocation unit of order；
Rob single unit for checking that competition for orders list carries out competition for orders, and whether judge in the rush order list items of competition for orders list
There is rush order, and carried out the attributes match of competition for orders personnel according to judged result by attributes match unit；
Attributes match unit specifically includes time match subelement, function judgment sub-unit, grade judgment sub-unit, puts on record
Judgment sub-unit, skills match subelement and Region Matching subelement；
Time match subelement is for carrying out real-time competition for orders to the rush order of rush order list items in competition for orders list, right
In competition for orders list, the common order of common order list item is fixed time period competition for orders；
Function judgment sub-unit is used for judging whether competition for orders personnel are full-time staff, if competition for orders personnel are part-time staff,
Then part-time staff's competition for orders again after the preferential competition for orders of full-time staff；
Whether grade judgment sub-unit is senior for judging the grading system of competition for orders personnel, if the scoring of competition for orders personnel
Grade is rudimentary, and grading system is that rudimentary competition for orders personnel rob after the preferential competition for orders of competition for orders personnel that grading system is senior again
Single；
Put judgment sub-unit on record for judging that competition for orders personnel put on record the most in advance, if competition for orders personnel put on record the most in advance,
Then competition for orders failure；
According to order placement service type, skills match subelement is for judging whether the technical ability of competition for orders personnel mates, if competition for orders
The technical ability of personnel is not mated, then competition for orders failure；
According to Order Address coordinate, Region Matching subelement is for judging whether competition for orders personnel area mates, if robbing single
Member is not mated in region, then competition for orders failure；
Order, for after competition for orders success, is allocated in the order row that competition for orders personnel are corresponding by order automatic allocation unit automatically
In table.
The order auto-allocation method of the embodiment of the present invention and system according to the competition for orders time dimension of competition for orders personnel, rob single
The function of member, competition for orders personnel's comprehensive grading dimension, the upper work of competition for orders personnel put dimension, the technical ability of competition for orders personnel, region, classification etc. on record
Multiple competition for orders attribute formulates competition for orders rule, mates competition for orders personnel according to competition for orders rule, and orders according to matching result
Single distribution automatically.Present invention achieves the variation of competition for orders business, improve the reasonability that order distributes automatically.
Described above to the disclosed embodiments, makes professional and technical personnel in the field be capable of or uses the present invention.
Multiple amendment to these embodiments will be apparent from for those skilled in the art, as defined herein
General Principle can realize without departing from the spirit or scope of the present invention in other embodiments.Therefore, the present invention
It is not intended to be limited to the embodiments shown herein, and is to fit to and principles disclosed herein and features of novelty phase one
The widest scope caused.
Claims (10)
1. an order auto-allocation method, it is characterised in that comprise the following steps:
Step a: the order received is carried out competition for orders；
Step b: the competition for orders rule according to setting carries out attributes match to competition for orders personnel；
Step c: carry out order according to attributes match result and automatically distribute.
Order auto-allocation method the most according to claim 1, it is characterised in that also include before described step a: receive and order
Single, obtain associated order forms data；Described acquisition order data includes obtaining Order Address coordinate, order placement service time and order clothes
Service type.
Order auto-allocation method the most according to claim 2, it is characterised in that described step a also includes:
Step a1: judge whether order belongs to rush order according to the described order placement service time, if order belongs to rush order,
This rush order is preferentially pushed in the rush order list items of competition for orders list；If this order is not belonging to rush order, hold
Row step a2；
Step a2: judge whether this order preengages the time of visiting according to the order placement service time, if this order has been preengage visits
Time, in the previous day preengaging the time of visiting, this order is distributed in the common order list item of competition for orders list；If this is ordered
List is not preengage the time of visiting, and is distributed in the common order list item of competition for orders list by this order on the same day receiving order.
Order auto-allocation method the most according to claim 3, it is characterised in that in described step b, described basis sets
Whether fixed competition for orders rule carries out attributes match to competition for orders personnel and specifically includes: judge in the rush order list items of competition for orders list
There is rush order, if there is rush order, the rush order of rush order list items in competition for orders list is robbed in real time
Single；If there is no rush order, the common order of order list item common in competition for orders list is fixed time period competition for orders.
Order auto-allocation method the most according to claim 4, it is characterised in that in described step b, described basis sets
Fixed competition for orders rule carries out attributes match to competition for orders personnel and the most also includes: judge respectively competition for orders personnel be whether full-time staff,
Whether the grading system of competition for orders personnel is senior, and makes the competition for orders personnel that full-time competition for orders personnel, grading system are senior preferential
Competition for orders.
Order auto-allocation method the most according to claim 5, it is characterised in that in described step b, described basis sets
Fixed competition for orders rule carries out attributes match to competition for orders personnel and the most also includes: judge that competition for orders personnel put on record the most in advance, rob respectively
Whether the technical ability of single member mates, whether competition for orders personnel area mates, if competition for orders personnel put on record in advance, competition for orders personnel's technical ability and
Region Matching, then competition for orders success；If competition for orders personnel put on record the most in advance, competition for orders personnel's technical ability or region are not mated, then competition for orders
Failure.
7. an Automatic order distribution system, it is characterised in that including that single module robbed by order, described order is robbed single module and included:
Rob single unit: for the order received is carried out competition for orders；
Attributes match unit: for competition for orders personnel being carried out attributes match according to the competition for orders rule set；
The automatic allocation unit of order: automatically distribute for carrying out order according to attributes match result.
Automatic order distribution system the most according to claim 7, it is characterised in that also include order distribution module, described
Order distribution module includes data capture unit, type judging unit, time judging unit and order Dispatching Unit；
Data capture unit: be used for receiving order, obtains associated order forms data；Described acquisition order data includes obtaining order ground
Location coordinate, order placement service time and order placement service type.
Type judging unit: for judging whether order belongs to rush order according to the described order placement service time, if order belongs to
In rush order, by described order Dispatching Unit, this rush order is preferentially pushed to the rush order list items of competition for orders list
In；If this order is not belonging to rush order, judge whether this order preengages the time of visiting by time judging unit；
Time judging unit: for judging whether this order preengages the time of visiting according to the order placement service time, if this order is
Visit the time through reservation, in the previous day preengaging the time of visiting, this order is distributed to competition for orders list by order Dispatching Unit
In common order list item；If this order is not preengage the time of visiting, by order Dispatching Unit on the same day receiving order
This order is distributed in the common order list item of competition for orders list.
Automatic order distribution system the most according to claim 8, it is characterised in that described attributes match unit includes:
Time match subelement: for the rush order of rush order list items in competition for orders list being carried out real-time competition for orders, to robbing
In single-row table, the common order of common order list item is fixed time period competition for orders；
Function judgment sub-unit: be used for judging whether competition for orders personnel are full-time staff, and make the full-time preferential competition for orders of competition for orders personnel；
Grade judgment sub-unit: for judging whether the grading system of competition for orders personnel is senior, and to make grading system be senior
The preferential competition for orders of competition for orders personnel.
Automatic order distribution system the most according to claim 9, it is characterised in that described attributes match unit also includes:
Put judgment sub-unit on record: be used for judging that competition for orders personnel put on record the most in advance, if competition for orders personnel put on record the most in advance, then rob
Single failure；
Skills match subelement: for judging whether the technical ability of competition for orders personnel mates according to order placement service type, if robbing single
The technical ability of member is not mated, then competition for orders failure；
Region Matching subelement: for judging whether competition for orders personnel area mates according to Order Address coordinate, if competition for orders personnel
Region is not mated, then competition for orders failure.
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| CN201610547836.2A CN106204220A (en) | 2016-07-13 | 2016-07-13 | A kind of order auto-allocation method and system |
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| CN110020757A (en) * | 2018-01-08 | 2019-07-16 | 北大方正集团有限公司 | Worksheet processing method, system, computer equipment and readable storage medium storing program for executing |
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| WO2020093420A1 (en) * | 2018-11-09 | 2020-05-14 | Beijing Didi Infinity Technology And Development Co., Ltd. | Systems and methods for emergency order request identification |
| CN111833119A (en) * | 2019-04-15 | 2020-10-27 | 北京嘀嘀无限科技发展有限公司 | Order allocation method and device, electronic equipment and storage medium |
| CN112488575A (en) * | 2020-12-16 | 2021-03-12 | 北京致远互联软件股份有限公司 | Order grabbing method based on bpm |
| CN113379484A (en) * | 2021-05-31 | 2021-09-10 | 五八到家有限公司 | Method, system, equipment and medium for fast matching orders |
| CN113379484B (en) * | 2021-05-31 | 2023-06-06 | 五八到家有限公司 | Method, system, equipment and medium for quick matching of orders |
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