CN106161177B - Method and system for realizing intercommunication between voice mail system and converged communication system - Google Patents

Method and system for realizing intercommunication between voice mail system and converged communication system Download PDF

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CN106161177B
CN106161177B CN201510130210.7A CN201510130210A CN106161177B CN 106161177 B CN106161177 B CN 106161177B CN 201510130210 A CN201510130210 A CN 201510130210A CN 106161177 B CN106161177 B CN 106161177B
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voice
file
communication system
converged communication
system corresponding
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CN106161177A (en
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邓停东
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ZTE Corp
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ZTE Corp
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Priority to PCT/CN2016/076622 priority patent/WO2016150333A1/en
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    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/21—Monitoring or handling of messages
    • H04L51/224—Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • H04L51/046—Interoperability with other network applications or services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5183—Call or contact centers with computer-telephony arrangements
    • H04M3/5191—Call or contact centers with computer-telephony arrangements interacting with the Internet

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  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Marketing (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention discloses a method and a system for realizing intercommunication between a voice mailbox system and a converged communication system. The method of the invention comprises the following steps: a first voice file generated by a converged communication system corresponding to a first calling user is sent to the converged communication system corresponding to a first called user; a converged communication system corresponding to a first called user receives a first voice file; the converged communication system corresponding to the first called user stores the first voice file to the network and sends the file attribute information of the first voice file to the voice mailbox system corresponding to the first called user; a voice mailbox system corresponding to a first called user acquires the first voice file from a network according to file attribute information and plays the first voice file to the first called user; the method of the invention can realize the intercommunication of the voice mail system and the converged communication system.

Description

Method and system for realizing intercommunication between voice mail system and converged communication system
Technical Field
The present invention relates to the field of communications technologies, and in particular, to a method and a system for implementing interworking between a voice mailbox system and a converged communication system.
Background
The voice mailbox system is a value added service which is very popular in application, and the main function of the voice mailbox system is to guide a caller to leave a message for a called party through automatic voice navigation when the caller dials the called party unsuccessfully (power off is not in a service area, busy, short-time calling is not due and the like). When the user listens to the left message, the called user extracts the left message by dialing the access code to a Voice Mail System (VMS) platform.
With the rapid development of communication technology, a converged communication system (RCS) has also been frequently used in communication, and will become the mainstream in the future; therefore, how to implement the intercommunication between the traditional voice mailbox system and the converged communication system needs to be solved urgently. For example, the voice mailbox user can listen to and listen to the voice message from the converged communication user.
Disclosure of Invention
The invention provides a method and a system for realizing intercommunication between a voice mailbox system and a converged communication system, which can solve the problem of how to realize intercommunication between the traditional voice mailbox system and the converged communication system.
In order to solve the above technical problem, the present invention provides a method for realizing the intercommunication between a voice mailbox system and a converged communication system, which comprises the following steps:
a converged communication system corresponding to a first calling user generates a first voice file and sends the first voice file to a converged communication system corresponding to a first called user;
the converged communication system corresponding to the first called user receives the first voice file;
the converged communication system corresponding to the first called user stores the first voice file to a network and sends the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user;
and the voice mailbox system corresponding to the first called user acquires the first voice file from the network according to the file attribute information and plays the first voice file to the terminal of the first called user.
Further, the method further comprises:
a voice mailbox system corresponding to a second calling party generates a second voice file, stores the second voice file to a network, and sends file attribute information of the second voice file to a converged communication system corresponding to the second calling party;
the converged communication system corresponding to the calling user sends the file attribute information of the second voice file to the converged communication system corresponding to the second called user;
and the converged communication system corresponding to the second called user acquires the second voice file from the network according to the file attribute information and plays the second voice file to the terminal of the second called user.
Further, the step of acquiring the second voice file from the network by the converged communication system corresponding to the second called user according to the file attribute information includes:
after the terminal of a second called user is on line, the fusion system corresponding to the second called user sends the message of the second voice file to inform the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
after receiving the viewing instruction, the converged communication system corresponding to the second called user acquires the second voice file from the network according to the file attribute information, and plays the second voice file to the terminal of the second called user.
Further, the step of sending the file attribute information of the first voice file to the voice mailbox system corresponding to the first called user includes:
sending the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user by means of a UDP user datagram protocol and by adopting an internal protocol interface;
the step of sending the file attribute information of the second voice file to the converged communication system corresponding to the second calling subscriber includes:
and sending the file attribute information of the second voice file to a converged communication system corresponding to the second calling party by a UDP (user Datagram protocol) mode and by adopting an internal protocol interface.
Further, the file attribute information includes: the storage path of the voice file in the network, the file name of the voice file, and the size of the voice file.
Also, in order to solve the above technical problem, the present invention further provides a system for implementing interworking between a voice mailbox system and a converged communication system, comprising: the system comprises a converged communication system corresponding to a first calling user, a converged communication system corresponding to a first called user and a voice mail system corresponding to the first called user;
the converged communication system corresponding to the first called user is used for generating a first voice file and sending the first voice file to the converged communication system corresponding to the first called user;
the converged communication system corresponding to the first called user is used for receiving the first voice file, storing the first voice file to the network and sending the file attribute information of the first voice file to the voice mailbox system corresponding to the first called user;
and the voice mailbox system corresponding to the first called user is used for acquiring the first voice file from the network according to the file attribute information and playing the first voice file to the terminal of the first called user.
Further, the system further comprises: the converged communication system corresponding to the second calling subscriber, the converged communication system corresponding to the second called subscriber and the voice mail system corresponding to the second calling subscriber;
the voice mailbox system corresponding to the second calling party is used for generating a second voice file by the voice mailbox system corresponding to the second calling party, storing the second voice file to a network, and sending the file attribute information of the second voice file to the converged communication system corresponding to the second calling party;
the converged communication system corresponding to the second calling party is used for sending the file attribute information of the second voice file to the converged communication system corresponding to the second called party;
and the converged communication system corresponding to the second called user is used for acquiring the second voice file from the network according to the file attribute information and playing the second voice file to the terminal of the second called user.
Further, the converged communication system corresponding to the first calling subscriber and the converged communication system corresponding to the second called subscriber are the same converged communication system, the converged communication system corresponding to the first called subscriber and the converged communication system corresponding to the second calling subscriber are the same converged communication system, and the voice mail system corresponding to the first called subscriber and the voice mail system corresponding to the second calling subscriber are the same voice mail system.
Further, the converged communication system corresponding to the second called user is configured to:
after the terminal of a second called user is on line, sending a message notification of the second voice file to the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
and after receiving the viewing instruction, acquiring the second voice file from the network according to the file attribute information, and playing the second voice file to the called user terminal.
Further, the file attribute information includes: the storage path of the voice file in the network, the file name of the voice file, and the size of the voice file.
The invention has the beneficial effects that:
the invention provides a method and a system for realizing intercommunication between a voice mail system and a converged communication system, wherein the method for realizing intercommunication between the voice mail system and the converged communication system comprises the following steps: a converged communication system corresponding to a first calling user generates a first voice file and sends the first voice file to a converged communication system corresponding to a first called user; the converged communication system corresponding to the first called user receives the first voice file; the converged communication system corresponding to the first called user stores the first voice file to a network and sends the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user; the voice mailbox system corresponding to the first called user acquires the first voice file from the network according to the file attribute information and plays the first voice file to the terminal of the first called user; the method can realize that the voice mailbox user answers and listens the voice messages from the converged communication user, further intercommunicates the traditional voice mailbox system and the converged communication user to a certain degree, and improves the user experience.
Drawings
Fig. 1 is a flowchart illustrating a method for implementing interworking between a voice mailbox system and a converged communication system according to an embodiment of the present invention;
fig. 2 is a schematic diagram illustrating a voice mailbox user listening to a message from a converged communication user according to an embodiment of the present invention;
fig. 3 is a flowchart illustrating another method for implementing interworking between a voice mail system and a converged communication system according to an embodiment of the present invention;
fig. 4 is a schematic diagram illustrating a converged communication subscriber listening to a message from a voicemail subscriber according to an embodiment of the present invention;
fig. 5 is a schematic structural diagram of a system for implementing interworking between a voice mailbox system and a converged communication system according to a second embodiment of the present invention;
fig. 6 is a schematic structural diagram of another system for implementing interworking between a voice mailbox system and a converged communication system according to a second embodiment of the present invention.
Detailed Description
The present invention will be described in further detail with reference to the following detailed description and accompanying drawings.
The first embodiment is as follows:
in order to implement the interworking between the conventional voice mailbox system and the converged communication system, this embodiment provides a method for implementing the interworking between the voice mailbox system and the converged communication system, as shown in fig. 1, which includes the following steps:
step 101: the converged communication system corresponding to the first calling user generates a first voice file and sends the first voice file to the converged communication system corresponding to the first called user.
Specifically, in this step, when it is found that the first called subscriber opens the voice mailbox, the first voice file is generated and sent to the converged communication system corresponding to the first called subscriber. The method shown in fig. 1 is a process of sending RCS to VMS, so before sending voice, it is also necessary to query whether the called user opens a voice mailbox, so that voice sending is meaningful, and if the called user does not open a voice mailbox, it is impossible to listen to a voice message.
For example, when a calling subscriber uses a service of 'send to voice mailbox' under an RCS user interface, the sending capability detection option queries whether the called subscriber registers and activates a VMS function, if the VMS function is activated, a converged communication system corresponding to the calling subscriber quantizes voice sampling to generate a voice file, and sends a file transmission session according to a called route.
In this embodiment, the converged communication system corresponding to the first calling subscriber is a converged communication system where the first calling subscriber is located, and similarly, the converged communication system corresponding to the first called subscriber may be a converged communication system where the first called subscriber is located.
Step 102: and the converged communication system corresponding to the first called user receives the first voice file.
Specifically, in this step, the first voice file may be received only when it is found that the first called user is registered on the converged communication system corresponding to the first called user. The called user registers in the converged communication system, namely, the voice mailbox system is associated with the converged communication system, so that when the converged communication system receives the voice file, the attribute information of the voice file can be sent to the corresponding voice mailbox system for the user to inquire and listen.
For example, after receiving a file transfer session message of a converged communication system party corresponding to a first caller, the converged communication system corresponding to a first called user searches for local registration information, and if the user is registered, the converged communication system corresponding to the first caller establishes a file transfer session and receives a file by using an MSRP protocol.
Step 103: and the converged communication system corresponding to the first called user stores the first voice file to a network and sends the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user.
After the converged communication system corresponding to the first called User successfully receives the file, the voice file may be copied to a path of a voice mailbox network disk, and then file attribute information such as a file name, a storage path, a size, and the like of the voice file is sent to the voice mailbox system corresponding to the first called User.
Step 104: and the voice mailbox system corresponding to the first called user acquires the first voice file from the network according to the file attribute information and plays the first voice file to the terminal of the first called user.
After the terminal of the first called user is on line, the voice mailbox system informs the first called user that there is a voice message, and then reads the voice file from the network disk according to an instruction fed back by the terminal of the first called user, such as a viewing instruction or a playing instruction, and plays the voice file to the first called user, and after a deleting instruction fed back by the user terminal, the voice mailbox system deletes the corresponding voice file in the network.
As shown in fig. 2, a schematic diagram for implementing interworking between a voice mailbox system and a converged communication system provided in this embodiment includes: the system comprises a converged communication system at the location of a calling party, a converged communication system at the location of a called party, a voice mailbox system corresponding to the called party, a calling terminal, a called terminal and a network disk;
the communication system can realize that a voice mailbox user listens the voice messages from the converged communication user, and the specific process is as follows:
the method comprises the steps that a calling terminal sends voice information to a converged communication system at the place where a calling party is located, a plug-in box of the converged communication system generates a voice file according to a voice mailbox after a called party opens a voice mailbox function, and the voice file is sent to the converged communication system at the place where the called party is located through an SIP or MSRP protocol;
if the converged communication system at the location of the called party finds the registration information of the called party, the converged communication system receives the voice file, stores the voice file in a network disk, and then sends the file attribute information of the voice file to a voice mailbox system corresponding to the called party by adopting an internal message format;
after the called terminal is on line, the converged communication system at the location of the called terminal informs the called terminal that a new message is left, receives a viewing instruction sent by the called terminal, reads a voice file from a network disk according to the file attribute information and plays the voice file to the called terminal.
By applying the method of the embodiment, the voice mailbox user can listen to the voice messages from the converged communication user, so that the traditional voice mailbox system and the converged communication user are communicated to a certain extent, and the user experience is improved.
In order to enable the converged communication subscriber to receive the voice message from the voice mailbox subscriber, as shown in fig. 3, the method of this embodiment may further include the following steps:
step 201: and the voice mailbox system corresponding to the second calling party generates a second voice file, stores the second voice file to the network, and sends the file attribute information of the second voice file to the converged communication system corresponding to the second calling party.
In this embodiment, when it is found that the second called subscriber is the converged communication subscriber, the voice mailbox system corresponding to the second calling subscriber generates the second voice file. The process shown in fig. 2 is a process in which the VMS sends a voice file to the RCS, and therefore, it is necessary to query whether the called subscriber is an RCS subscriber at the initial stage of sending the voice file, so that it is meaningful to send the voice file.
In this embodiment, the converged communication system corresponding to the second calling party may be a converged communication system where the second calling party is located.
Specifically, in this step, if the voice mailbox system of the calling subscriber finds that the called subscriber opens the converged communication subscriber and focuses on the voice mailbox, that is, the called subscriber already supports RCS capability and routing registration in VMS registration; the voice file generated by the voice mailbox system sends attribute information such as a VMS network disk path, a file name, a size and the like to a converged communication system at the location of the calling party in a UDP (user Datagram protocol) mode by adopting an internal protocol interface, and specifically, the attribute information can be sent to a converged communication gateway in the converged communication system.
Step 202: and the converged communication system corresponding to the calling user sends the file attribute information of the second voice file to the converged communication system corresponding to the second called user.
In this embodiment, the converged communication system corresponding to the second called subscriber is a converged communication system at the location of the second called subscriber.
Specifically, after receiving the file attribute message, the converged communication gateway at the location of the calling subscriber sends the attribute message to a converged communication system at the location of the called subscriber, for example, to a converged communication gateway in the converged communication system at the location of the called subscriber.
Step 203: and the converged communication system corresponding to the second called user acquires the second voice file from the network according to the file attribute information and plays the second voice file to the terminal of the second called user.
The step may specifically include:
after the terminal of a second called user is on line, the fusion system corresponding to the second called user sends the message of the second voice file to inform the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
after receiving the viewing instruction, the converged communication system corresponding to the second called user acquires the second voice file from the network according to the file attribute information, and plays the second voice file to the terminal of the second called user.
For example, after the called user is online, the user receives the message notification of the file, and when the user selects to "view" the playing voice under the converged communication interface, the called user terminal sends a viewing instruction to the converged communication system at the location of the called user, and the converged communication system reads the voice file from the network disk according to the stored file attribute information and plays the voice file to the called user after receiving the instruction.
In addition, the called user can also delete the source file after the user receives the source file which sets the VMS network disk path and clicks the user interface, at this time, the fused communication system at the called location receives the deletion instruction sent by the called terminal, and then deletes the source file under the VMS network path.
Of course, the called user may also perform other operations, such as updating, on the user interface of the converged communication.
Preferentially, the converged communication system corresponding to the first calling subscriber and the converged communication system corresponding to the second called subscriber in this embodiment may be the same converged communication system, that is, the location of the first calling subscriber is the same as that of the second called subscriber; the converged communication system corresponding to the first called subscriber and the converged communication system corresponding to the second calling subscriber may be the same converged communication system, that is, the location of the first called subscriber is the same as that of the second calling subscriber.
As shown in fig. 4, this embodiment further provides another schematic diagram for implementing interworking between a voice mailbox system and a converged communication system, where the schematic diagram includes: the system comprises a converged communication system at the location of a calling party, a converged communication system at the location of a called party, a voice mailbox system corresponding to the called party, a calling terminal, a called terminal and a network disk;
the specific implementation process may include:
the calling terminal sends voice information to a voice mailbox system of the calling terminal, if the voice mailbox system finds that a called party is registered in the voice mailbox system and supports converged communication capacity, the voice mailbox system generates a voice file according to the voice information, stores the voice file to a network disk, and sends file attribute information of the voice file to a converged communication system where a host is located by adopting an internal message format;
the converged communication system at the location of the host computer sends the file attribute information to the converged communication system at the location of the called user through an SIP protocol, the converged communication system at the location of the called user caches the file attribute information, after the called user is on line, a new message is left through the called user, the voice file is selectively played or deleted according to the operation of the called user on the terminal, and when the voice file is selectively played, the converged communication system at the location of the called user reads the voice file from a network disk and plays the voice file according to the file attribute information.
The method can realize that the converged communication user receives the message from the voice mailbox user on the basis of realizing that the voice mailbox user receives the message of the converged communication user, realizes the complete intercommunication between the voice mailbox system and the converged communication system and improves the user experience.
The process of user registration in this embodiment may include:
and the user of the language mailbox VMS signs a contract and joins the RCS network at the converged communication place. If the user is a mobile phone number and the user is not registered, or the user is a fixed phone number, the user registers by taking sip: + xxxx @ vms. If the user is a mobile phone number and the RCS service is opened, only the RCS gateway originally registered by the user is needed to mark the user to open the VMS intercommunication function.
The user of the RCS uses the mobile phone number as the user identification, if the voice mailbox service is opened, the user can select and pay close attention to the language mailbox function in the 'setting' of the RCS, at this time, the user registers to the language mailbox VMS system, and the route registers the route. If the language mailbox receives the language and the like, a message is sent to the converged communication, and the RCS user can check and delete the language message files and the like under the voice mailbox of the converged communication user interface.
Example two:
as shown in fig. 5, the present embodiment provides a system for implementing interworking between a voice mailbox system and a converged communication system, including: the system comprises a converged communication system corresponding to a first calling user, a converged communication system corresponding to a first called user and a voice mail system corresponding to the first called user; in fig. 5, the first converged communication system is a converged communication system corresponding to a first calling subscriber, the second converged communication system is a voice mail system corresponding to a first called subscriber, and the first voice mail system is a voice mail system corresponding to the first called subscriber;
the converged communication system corresponding to the first called user is used for generating a first voice file and sending the first voice file to the converged communication system corresponding to the first called user;
the converged communication system corresponding to the first called user is used for receiving the first voice file, storing the first voice file to the network and sending the file attribute information of the first voice file to the voice mailbox system corresponding to the first called user;
and the voice mailbox system corresponding to the first called user is used for acquiring the first voice file from the network according to the file attribute information and playing the first voice file to the terminal of the first called user.
Preferably, as shown in fig. 6, the system further comprises: a converged communication system (a third converged communication system in the figure) corresponding to a second calling subscriber, a converged communication system (a fourth converged communication system in the figure) corresponding to a second called subscriber, and a voice mail system (a second voice mail system in the figure) corresponding to the second calling subscriber;
the voice mailbox system corresponding to the second calling party is used for generating a second voice file by the voice mailbox system corresponding to the second calling party, storing the second voice file to a network, and sending the file attribute information of the second voice file to the converged communication system corresponding to the second calling party;
the converged communication system corresponding to the second calling party is used for sending the file attribute information of the second voice file to the converged communication system corresponding to the second called party;
and the converged communication system corresponding to the second called user is used for acquiring the second voice file from the network according to the file attribute information and playing the second voice file to the terminal of the second called user.
The converged communication system corresponding to the first calling subscriber and the converged communication system corresponding to the second called subscriber are the same converged communication system, the converged communication system corresponding to the first called subscriber and the converged communication system corresponding to the second calling subscriber are the same converged communication system, and the voice mail system corresponding to the first called subscriber and the voice mail system corresponding to the second calling subscriber are the same voice mail system.
Preferably, the converged communication system corresponding to the second called user is configured to:
after the terminal of a second called user is on line, sending a message notification of the second voice file to the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
and after receiving the viewing instruction, acquiring the second voice file from the network according to the file attribute information, and playing the second voice file to the called user terminal.
Preferably, the file attribute information includes: the storage path of the voice file in the network, the file name of the voice file, and the size of the voice file.
The system of the embodiment can realize that the voice mailbox user answers the message of the converged communication user and the converged communication user answers the message from the voice mailbox user, can realize the complete intercommunication between the voice mailbox system and the converged communication system, and improves the user experience.
The foregoing is a more detailed description of the present invention that is presented in conjunction with specific embodiments, and the practice of the invention is not to be considered limited to those descriptions. For those skilled in the art to which the invention pertains, several simple deductions or substitutions can be made without departing from the spirit of the invention, and all shall be considered as belonging to the protection scope of the invention.

Claims (10)

1. A method for realizing intercommunication between voice mail system and converged communication system is characterized by comprising the following steps:
a converged communication system corresponding to a first calling user generates a first voice file and sends the first voice file to a converged communication system corresponding to a first called user;
the converged communication system corresponding to the first called user receives the first voice file;
the converged communication system corresponding to the first called user stores the first voice file to a voice mailbox network disk and sends the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user;
and the voice mailbox system corresponding to the first called user acquires the first voice file from the voice mailbox network disk according to the file attribute information and plays the first voice file to the terminal of the first called user.
2. The method of claim 1, wherein the method further comprises:
a voice mailbox system corresponding to a second calling party generates a second voice file, stores the second voice file to a voice mailbox network disk, and sends file attribute information of the second voice file to a converged communication system corresponding to the second calling party;
the converged communication system corresponding to the second calling party sends the file attribute information of the second voice file to the converged communication system corresponding to the second called party;
and the converged communication system corresponding to the second called user acquires the second voice file from the voice mailbox network disk according to the file attribute information and plays the second voice file to the terminal of the second called user.
3. The method of claim 2, wherein the step of acquiring the second voice file from the voicemail network disk by the converged communication system corresponding to the second called subscriber according to the file attribute information comprises:
after the terminal of a second called user is on line, the fusion system corresponding to the second called user sends the message of the second voice file to inform the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
after receiving the viewing instruction, the converged communication system corresponding to the second called user acquires the second voice file from the voice mailbox network disk according to the file attribute information, and plays the second voice file to the terminal of the second called user.
4. The method of claim 2, wherein the step of sending the file attribute information of the first voice file to a voice mail system corresponding to a first called subscriber comprises:
sending the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user by means of a UDP user datagram protocol and by adopting an internal protocol interface;
the step of sending the file attribute information of the second voice file to the converged communication system corresponding to the second calling subscriber includes:
and sending the file attribute information of the second voice file to a converged communication system corresponding to the second calling party by a UDP (user Datagram protocol) mode and by adopting an internal protocol interface.
5. The method of any of claims 1-4, wherein the file attribute information comprises: the storage path of the voice file in the voice mailbox network disk, the file name of the voice file and the size of the voice file.
6. A system for implementing intercommunication between voice mail system and converged communication system, comprising: the system comprises a converged communication system corresponding to a first calling user, a converged communication system corresponding to a first called user and a voice mail system corresponding to the first called user;
the converged communication system corresponding to the first called user is used for generating a first voice file and sending the first voice file to the converged communication system corresponding to the first called user;
the converged communication system corresponding to the first called user is used for receiving the first voice file, storing the first voice file to a voice mailbox network disk and sending the file attribute information of the first voice file to a voice mailbox system corresponding to the first called user;
and the voice mailbox system corresponding to the first called user is used for acquiring the first voice file from the voice mailbox network disk according to the file attribute information and playing the first voice file to the terminal of the first called user.
7. The system of claim 6, wherein the system further comprises: the converged communication system corresponding to the second calling subscriber, the converged communication system corresponding to the second called subscriber and the voice mail system corresponding to the second calling subscriber;
the voice mailbox system corresponding to the second calling party is used for generating a second voice file by the voice mailbox system corresponding to the second calling party, storing the second voice file to a voice mailbox network disk and sending the file attribute information of the second voice file to the converged communication system corresponding to the second calling party;
the converged communication system corresponding to the second calling party is used for sending the file attribute information of the second voice file to the converged communication system corresponding to the second called party;
and the converged communication system corresponding to the second called user is used for acquiring the second voice file from the voice mailbox network disk according to the file attribute information and playing the second voice file to the terminal of the second called user.
8. The system according to claim 7, wherein the converged communication system corresponding to the first calling subscriber and the converged communication system corresponding to the second called subscriber are the same converged communication system, the converged communication system corresponding to the first called subscriber and the converged communication system corresponding to the second calling subscriber are the same converged communication system, and the voicemail system corresponding to the first called subscriber and the voicemail system corresponding to the second calling subscriber are the same voicemail system.
9. The system according to claim 7 or 8, wherein the converged communication system corresponding to the second called user is configured to:
after the terminal of a second called user is on line, sending a message notification of the second voice file to the terminal of the second called user;
receiving a viewing instruction sent by the terminal of the second called user;
and after receiving the viewing instruction, acquiring the second voice file from the voice mailbox network disk according to the file attribute information, and playing the second voice file to the called user terminal.
10. The system of any of claims 6-8, wherein the file attribute information comprises: the storage path of the voice file in the voice mailbox network disk, the file name of the voice file and the size of the voice file.
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