CN106156959A - Client resources management method and client resources management system - Google Patents
Client resources management method and client resources management system Download PDFInfo
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- CN106156959A CN106156959A CN201610796209.2A CN201610796209A CN106156959A CN 106156959 A CN106156959 A CN 106156959A CN 201610796209 A CN201610796209 A CN 201610796209A CN 106156959 A CN106156959 A CN 106156959A
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- customer information
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- merchandise news
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0207—Discounts or incentives, e.g. coupons or rebates
- G06Q30/0208—Trade or exchange of goods or services in exchange for incentives or rewards
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0253—During e-commerce, i.e. online transactions
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/02—Marketing; Price estimation or determination; Fundraising
- G06Q30/0241—Advertisements
- G06Q30/0251—Targeted advertisements
- G06Q30/0255—Targeted advertisements based on user history
Abstract
The embodiment of the present invention provides client resources management method and client resources management system.In one embodiment, described method includes: customer information and the merchandise news of acquisition are sent to described server by described client terminal；Described client terminal includes that cash register terminal, point-of-sale terminal or mobile communication terminal, described customer information include that communications account, described merchandise news include trade name and commodity price；Described server is set up described customer information and the corresponding relation of described merchandise news and stores；And the described communications account PUSH message that described server comprises in described customer information according to the merchandise news of described customer information and correspondence thereof.
Description
Technical field
The present invention relates to technical field of data administration, in particular to a kind of client resources management method and client's money
Management system.
Background technology
The sales fields such as various markets, supermarket have multiple businessman and different clients, and the management for customer data is the numbest
Tired.Owing to various markets or supermarket also have different Sales Channels, causing client to flow a lot, customer data is easily lost
Leakage, causes businessman can not well carry out customer relationship maintenance, and client's marketing.Therefore, more for trade debtor kind
The management of the customer resources of sales field and client's marketing require further improvement.
Summary of the invention
In view of this, the purpose of the embodiment of the present invention is to provide a kind of client resources management method and client resources management
System.
A kind of client resources management method that the embodiment of the present invention provides, is applied to include that the client that intercommunication connects is whole
End and the client resources management system of server, the method includes:
Customer information and the merchandise news of acquisition are sent to described server by described client terminal；Described client terminal bag
Including cash register terminal, point-of-sale terminal or mobile communication terminal, described customer information includes that communications account, described merchandise news include commodity
Title and commodity price；
Described server is set up described customer information and the corresponding relation of described merchandise news and stores；And
The institute that described server comprises in described customer information according to the merchandise news of described customer information and correspondence thereof
State communications account PUSH message.
Preferably, described client terminal obtains customer information and merchandise news in the following manner and is sent to described service
Device:
Receive the described customer information of seller's input after merchandise news described in described cash register terminal typing, and described client is believed
Breath and described merchandise news are sent to described server；
Or, described point-of-sale terminal receives the shopping operation of user and to being applied to the customer information that shopping operates, and will
The merchandise news of described customer information and described shopping operation correspondence is sent to server；
Or, described mobile communication terminal specifies identification code to enter a Data Enter interface by reading, and receives user and exists
The customer information of described Data Enter interface input, and described customer information is sent to described server.
Preferably, described server sets up described customer information and the corresponding relation of described merchandise news the step stored
Including:
Described server judges that described customer information has existed in described server, the most then by described commodity
Information this customer information the most stored with server is set up corresponding relation and stores；If it is corresponding to there is not described customer information
Client, newly sets up described customer information and described merchandise news corresponding relation and stores.
Preferably, described client resources management system also includes inquiring about terminal, and the method also includes:
Described inquiry terminal receives the inquiry operation of user, and described inquiry operation carries key word of the inquiry；
After described inquiry terminal receives the inquiry operation of described user, send inquiry request to described server；
Described server returns Query Result to described inquiry terminal according to described keyword.
Preferably, described system also includes service terminal, and the method also includes:
Client's consumption is converted into the integration of correspondence by described server according to preset rules；
Described service terminal accepts the exchange operation of user, if meeting redemption of conditional, accepts the letter of receiving of user's input
Breath；
Described service terminal sends corresponding redemption request to described server；
Described server, according to described redemption request, changes the integration information that described client is corresponding.
The present embodiment also provides for a kind of client resources management method, is applied to server, and described method includes:
Receive customer information and merchandise news that client terminal sends；
Set up described customer information and the corresponding relation of described merchandise news and store；And
The communications account that merchandise news according to described customer information and correspondence thereof comprises in described customer information pushes
Message.
The embodiment of the present invention also provides for a kind of client resources management system, and described client resources management system, including mutually
The client terminal of communication connection and server:
Described client terminal is for being sent to described server by customer information and the merchandise news of acquisition；Described client is eventually
End includes that cash register terminal, point-of-sale terminal or mobile communication terminal, described customer information include that communications account, described merchandise news include
Trade name and commodity price；
Described server is used for setting up described customer information and described merchandise news corresponding relation and storing；And
Described server is additionally operable to the merchandise news according to described customer information and correspondence thereof and wraps in described customer information
The described communications account PUSH message contained.
Preferably, described client terminal obtains customer information and merchandise news in the following manner and is sent to described service
Device:
Described cash register terminal receives the described customer information of seller's input after merchandise news described in typing, and by described visitor
Family information and described merchandise news are sent to described server；
Or, described point-of-sale terminal operates and to being applied to the customer information that shopping operates for the shopping receiving user,
And the merchandise news that described customer information and described shopping operate correspondence is sent to server；
Or, described mobile communication terminal, for specifying identification code to enter a Data Enter interface by reading, receives and uses
The customer information that family inputs at described Data Enter interface, and described customer information is sent to described server.
Preferably, described system also include inquire about terminal:
Described inquiry terminal is for receiving the inquiry operation of user, and described inquiry operation carries key word of the inquiry, and to
Described server sends inquiry request；
Described server is additionally operable to return Query Result to described inquiry terminal according to described keyword.
Preferably, described system also includes service terminal,
Described server for being converted into the integration of correspondence according to preset rules by client's consumption；
Described service terminal is for accepting the exchange operation of user, if meeting redemption of conditional, accepts receiving of user's input
Information；
Described service terminal is additionally operable to send corresponding redemption request to described server；
Described server is additionally operable to, according to described redemption request, change the integration information that described client is corresponding.
Compared with prior art, the client resources management method of the present invention and client resources management system, according to the present invention
Embodiment, can be managed customer information with merchandise news, then realizes effective client marketing.
For making the above-mentioned purpose of the present invention, feature and advantage to become apparent, preferred embodiment cited below particularly, and coordinate
Appended accompanying drawing, is described in detail below.
Accompanying drawing explanation
In order to be illustrated more clearly that the technical scheme of the embodiment of the present invention, below by embodiment required use attached
Figure is briefly described, it will be appreciated that the following drawings illustrate only certain embodiments of the present invention, and it is right to be therefore not construed as
The restriction of scope, for those of ordinary skill in the art, on the premise of not paying creative work, it is also possible to according to this
A little accompanying drawings obtain other relevant accompanying drawings.
The schematic diagram that the server that Fig. 1 provides for present pre-ferred embodiments and client terminal interact.
The block diagram of the server that Fig. 2 provides for present pre-ferred embodiments.
The flow chart of the client resources management method that Fig. 3 first embodiment of the invention provides.
The flow chart of the client resources management method that Fig. 4 second embodiment of the invention provides.
The flow chart of the client resources management method that Fig. 5 third embodiment of the invention provides.
The flow chart of the client resources management method that Fig. 6 fourth embodiment of the invention provides.
Detailed description of the invention
Below in conjunction with accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Ground describes, it is clear that described embodiment is only a part of embodiment of the present invention rather than whole embodiments.Generally exist
Can arrange and design with various different configurations with the assembly of the embodiment of the present invention that illustrates described in accompanying drawing herein.Cause
This, be not intended to limit claimed invention to the detailed description of the embodiments of the invention provided in the accompanying drawings below
Scope, but it is merely representative of the selected embodiment of the present invention.Based on embodiments of the invention, those skilled in the art are not doing
The every other embodiment obtained on the premise of going out creative work, broadly falls into the scope of protection of the invention.
It should also be noted that similar label and letter represent similar terms, therefore, the most a certain Xiang Yi in following accompanying drawing
Individual accompanying drawing is defined, then need not it be defined further and explains in accompanying drawing subsequently.Meanwhile, the present invention's
In description, term " first ", " second " etc. are only used for distinguishing and describe, and it is not intended that indicate or hint relative importance.
As it is shown in figure 1, be the schematic diagram that interacts with client terminal of server that provides of present pre-ferred embodiments.This
In embodiment, one or more servers 100 are communicatively coupled with client terminal by network.Described client terminal includes one
Individual or multiple cash register terminal 200 (only illustrating in figure), one or more point-of-sale terminal 300 (only illustrating in figure), one
Or multiple mobile communication terminal 400 (only illustrating in figure), one or more inquiry terminal 500 (only illustrating in figure) and
One or more service terminals 600 (only illustrating in figure) are communicatively coupled, to carry out data communication or mutual.Described clothes
Business device 100 can be the webserver, database server etc..Client terminal can be PC (personal
Computer, PC), panel computer, smart mobile phone, personal digital assistant (personal digital assistant, PDA)
Deng.
In detail, described server 100 receives cash register terminal 200 and the customer information of point-of-sale terminal 300 transmission and commodity letter
Breath also stores, and the customer information receiving mobile communication terminal 400 transmission stores.Server 100 response inquiry
The inquiry request of terminal 500, and Query Result is returned to described inquiry terminal 500.Thus realize the storage of customer information with
And the inquiry of customer information, facilitate managing customer data.
Fig. 2 shows a kind of structured flowchart of server 100.As in figure 2 it is shown, this server 100 includes: memorizer 101,
Processor 102 and mixed-media network modules mixed-media 103.
Be appreciated that the structure shown in Fig. 2 be only signal, this server 100 may also include more more than shown in Fig. 2 or
Less assembly, or there is the configuration different from shown in Fig. 2.Each assembly shown in Fig. 2 can use hardware, software or its
Combination realizes.It addition, the server in the embodiment of the present invention can also include the server of multiple concrete difference in functionality.
Memorizer 101 can be used for storing software program and module, such as the client resources management side in the embodiment of the present invention
Programmed instruction/module that method is corresponding, processor 102 is stored in the software program in memorizer 101 and module by operation, from
And perform various function application client resource management, i.e. realize the client resources management method in the embodiment of the present invention.Memorizer
101 can include high speed random access memory, may also include nonvolatile memory, such as one or more magnetic storage device, sudden strain of a muscle
Deposit or other non-volatile solid state memories.In some instances, memorizer 101 can farther include relative to processor
102 remotely located memorizeies, these remote memories can be connected to server 100 by network.Further, above-mentioned soft
Part program and module may also include that operating system 111 and client resources management module 112.Wherein operating system 111, example
As being LINUX, UNIX, WINDOWS etc., its can include various for manage system task (such as memory management, storage set
Standby control, power management etc.) component software and/or driving, and can communication mutual with various hardware or component software, thus carry
Running environment for other component softwares.On the basis of client resources management module 112 operates in operating system 111, and pass through
The network service of operating system 111 monitors the request of automatic network, completes corresponding client resources management business according to request, and
Return result to client.It is to say, client resources management module 122 is for providing and customer resources pipe to client
The associated network services of reason.
Mixed-media network modules mixed-media 103 is used for receiving and sending network signal.Above-mentioned network signal can include wireless signal or have
Line signal.In an example, above-mentioned network signal is cable network signal.Now, mixed-media network modules mixed-media 103 can include processor,
The elements such as random access memory, transducer, crystal oscillator.Above-mentioned server is further illustrated below with reference to specific embodiment
100, cash register terminal 200, point-of-sale terminal 300, mobile communication terminal 400, inquiry terminal 500 and the respective work of service terminal 600
Process.
First embodiment
Refer to Fig. 3, be the flow chart of the client resources management method that first embodiment of the invention provides.Below will be to figure
Idiographic flow shown in 3 is described in detail.
Step S101, customer information and the merchandise news of acquisition are sent to described server 100 by described client terminal.
In detail, described client terminal includes cash register terminal 200, point-of-sale terminal 300 or mobile communication terminal 400, described visitor
Family information includes that communications account, described merchandise news include trade name and commodity price.Such as, user is at online purchase commodity
Time, client needs first to register purchase account, and the most described customer information can include buying account, customer name, client communication account
(such as, telephone number, QQ account etc.) and Shipping Address etc..
Described client terminal obtains customer information and merchandise news in the following manner and is sent to described server 100:
In one embodiment, the described visitor of seller's input is received after merchandise news described in the typing of described cash register terminal 200
Family information, and described customer information and described merchandise news are sent to described server 100.Specifically, in an example,
User settles accounts to cashier after commodity are bought in supermarket or market, and cashier reads commodity by items scanning identifier and believes
Breath, then by cash register terminal described in the customer information typing of these commodity of purchase.
In another embodiment, described point-of-sale terminal 300 receives the shopping operation of user and to being applied to shopping behaviour
The customer information made, and merchandise news corresponding to described customer information and described shopping operation is sent to server.Specifically,
Described point-of-sale terminal 300 can be the electric terminal being provided with shopping application program, or is provided with for accessing shopping network
The electric terminal of the browser stood.Client needs first to register shopping account before needing to buy commodity in shopping website.Described visitor
Family information can be record information in described shopping account, including: buy account, customer name, client communication account (example
As, telephone number, QQ account etc.) and Shipping Address etc..
In another embodiment, described mobile communication terminal 400 can specify identification code to enter an information record by reading
Enter interface, receive the customer information that user inputs at described Data Enter interface, and described customer information is sent to described clothes
Business device.Such as, in businessman's popularization activity, can get the activities such as reward voucher by scanning Quick Response Code, client is by described movement
Communication terminal 400 reads described Quick Response Code, and described mobile communication terminal 400 enters described server 100 and returns after reading successfully
Data Enter interface, receive client input customer information.
Step S102, described server is set up described customer information and the corresponding relation of described merchandise news and stores.
Described server judges that described customer information has existed in described server, the most then by described commodity
Information this customer information the most stored with server is set up corresponding relation and stores；If it is corresponding to there is not described customer information
Client, newly sets up described customer information and described merchandise news corresponding relation and stores.
Step S103, described server according to the merchandise news of described customer information and correspondence thereof in described customer information
The described communications account PUSH message comprised.
In detail, the kind that described server 100 buys commodity according to client sends corresponding kind to described communications account
Commodity PUSH message.Such as, mostly the merchandise news of client is about infant article, to be then sent to about baby user's
PUSH message.For another example, mostly the merchandise news of client is about women's dress, to be then sent to the PUSH message about women's dress.Described
PUSH message can be most recently newly enter shop goods, or the preferential activity that similar commodity are recent.
According to the method in the present embodiment, customer information can be obtained with multiple channel, it is simple to managing customer information, additionally take
The described communications account PUSH message that business device 100 can also comprise in described customer information, is also beneficial to the popularization of businessman.
Second embodiment
The present embodiment provides a kind of client resources management method, and similar with first embodiment, its difference is also to wrap
Including supply user's inquiring customer information, as shown in Figure 4, described method includes:
Step S201, customer information and the merchandise news of acquisition are sent to described server by described client terminal.
Step S202, described server is set up described customer information and the corresponding relation of described merchandise news and stores.
Described server judges that described customer information has existed in described server, the most then by described commodity
Information this customer information the most stored with server is set up corresponding relation and stores；If it is corresponding to there is not described customer information
Client, newly sets up described customer information and described merchandise news corresponding relation and stores.
Step S203, described server 100 is believed to described client according to the merchandise news of described customer information and correspondence thereof
The described communications account PUSH message comprised in breath.
Step S204, described inquiry terminal 500 receives the inquiry operation of user, and described inquiry operation carries inquiry key
Word.
Described keyword includes customer name；Client handset number；Specify consumption time section；Consumption lower limit；Spending Limit；?
Nearly consuming frequency；History consuming frequency；Merchant name etc..
Step S205, after described inquiry terminal 500 receives the inquiry operation of described user, to described server 100
Send inquiry request.
Step S206, described server returns Query Result to described inquiry terminal according to described keyword.
In detail, can be illustrated in the form of a list in the display interface of described inquiry terminal 500.
Such as, businessman needs the consumption of inquiry some client concrete, then can be come by input Client handset number
Realize the inquiry of customer information.The most such as, businessman needs to inquire about the sales situation of nearly a week, then can input this section in this week
Time, to realize the sale of inquiry week.The most such as, if businessman wants to inquire about the client that consumptive power is higher, consumption lower limit can be inputted,
As, lower limit is 2000, then can inquire the spending limit client more than 2,000.Again for example, it is desired to inquiry consuming frequency is higher
Client, by arrange consume nearest January number of times more than designated value or monthly consumption number of times more than designated value.The most such as, the most originally
When method in embodiment is for managing the client in market, then can by input inquiry businessman of concrete businessman customer information and
Merchandise news.
Other details about the present embodiment can also not repeat them here further with reference to first embodiment.
According to the method in the present embodiment, seller can be enable to inquire customer information and merchandise news, can be effective
Recognize the situation of client, it is possible to customize effective propelling movement activity etc. for customer demand, improve the purposes of client resources management.
3rd embodiment
The present embodiment provides a kind of client resources management method, and similar with first embodiment, its difference is also to wrap
Include supply client's accumulated point exchanging, as it is shown in figure 5, described method includes:
Step S301, customer information and the merchandise news of acquisition are sent to described server 100 by described client terminal.
Step S302, described server 100 is set up described customer information and the corresponding relation of described merchandise news and stores.
Described server 100 judges that described customer information has existed in described server 100, the most then by institute
This customer information stating merchandise news the most stored with server 100 is set up corresponding relation and stores；If there is not described visitor
Family information correspondence client, newly sets up described customer information and described merchandise news corresponding relation and stores.
Step S303, described server 100 is believed to described client according to the merchandise news of described customer information and correspondence thereof
The described communications account PUSH message comprised in breath.
Step S304, client's consumption is converted into the integration of correspondence by described server 100 according to preset rules.
In detail, the rule being exchanged into integration about client's consumption can be the rule preset at server 100, such as,
Often full 100 yuan long-pending a point of consumption；Different businessmans can also arrange voluntarily, the rule of setting is submitted to server 100.
Step S305, described service terminal 600 accepts the exchange operation of user, if meeting redemption of conditional, accepts user defeated
The information of receiving entered.
In an example, in described service terminal 600, show various redeemable article and exchange described redeemable article institute
The integration needed, arranges the Redeem button of correspondence on the downside of each redeemable article, and user presses by clicking on described " exchange "
Button, it is achieved perform described exchange operation.
Step S306, described service terminal sends corresponding redemption request to described server.
Step S307, described server, according to described redemption request, changes the integration information that described client is corresponding.
According to the method in the present embodiment, it is also possible to further the consumption of client is integrated, business can be made
The preferential movable unified management that client should be enjoyed by family, it is simple to the management of Business to Consumer.
4th embodiment
The present embodiment provides a kind of client resources management method, and the method in the present embodiment is applied to the service shown in Fig. 2
In device, as shown in Figure 6, the method in the present embodiment comprises the following steps:
Step S401, receives customer information and merchandise news that client terminal sends.
Step S402, sets up described customer information and the corresponding relation of described merchandise news and stores.
Step S403, the communication comprised in described customer information according to the merchandise news of described customer information and correspondence thereof
Account PUSH message.
This 4th embodiment is similar with first embodiment, and difference is that the method for the 4th embodiment is based on server
Client resources management method is illustrated by 100.Other details about this 4th embodiment can be further with reference to first
Embodiment, does not repeats them here.
According to the method in the present embodiment, customer information can be obtained with multiple channel, it is simple to managing customer information, additionally take
The described communications account PUSH message that business device 100 can also comprise in described customer information, is also beneficial to the popularization of businessman.
5th embodiment
The present embodiment provides a kind of client resources management system, and it is mutual that the system in the present embodiment operates in shown in Fig. 1
In environment, including: communicate client terminal and the server 100 of connection:
Described client terminal is for being sent to described server 100 by customer information and the merchandise news of acquisition；Described visitor
Family terminal includes cash register terminal 200, point-of-sale terminal 300 or mobile communication terminal 400, and described customer information includes communications account, institute
State merchandise news and include trade name and commodity price.
Described client terminal obtains customer information and merchandise news in the following manner and is sent to described server 100:
Described cash register terminal 200 receives the described customer information of seller's input after merchandise news described in typing, and by institute
State customer information and described merchandise news is sent to described server 100；
Or, described point-of-sale terminal 300 is for receiving the shopping operation of user and to the client's letter being applied to shopping operation
Breath, and merchandise news corresponding to described customer information and described shopping operation is sent to server 100；
Or, described mobile communication terminal 400, for specifying identification code to enter a Data Enter interface by reading, receives
The customer information that user inputs at described Data Enter interface, and described customer information is sent to described server 100.
Described server 100 is used for setting up described customer information and described merchandise news corresponding relation and storing；And
Described server 100 is additionally operable to the merchandise news according to described customer information and correspondence thereof in described customer information
The described communications account PUSH message comprised.
Described system also include inquire about terminal 500:
Described inquiry terminal 500 is for receiving the inquiry operation of user, and described inquiry operation carries key word of the inquiry, and
Inquiry request is sent to described server 100；
Described server 100 is additionally operable to return Query Result to described inquiry terminal 500 according to described keyword.
Described system also includes service terminal 600,
Described server 100 for being converted into the integration of correspondence according to preset rules by client's consumption；
Described service terminal 600 is for accepting the exchange operation of user, if meeting redemption of conditional, accepts user's input
Receive information；
Described service terminal 600 is additionally operable to send corresponding redemption request to described server 100；
Described server 100 is additionally operable to, according to described redemption request, change the integration information that described client is corresponding.
Other details about above-described embodiment can be with reference to the first to the 3rd embodiment, the most superfluous at this further
State.
According to the system in the present embodiment, customer information can be obtained with multiple channel, it is simple to managing customer information, additionally take
The described communications account PUSH message that business device 100 can also comprise in described customer information, is also beneficial to the popularization of businessman.
In several embodiments provided herein, it should be understood that disclosed system and method, it is also possible to pass through
Other mode realizes.System embodiment described above is only schematically, such as, and the flow chart in accompanying drawing and block diagram
Show the architectural framework in the cards of the method and computer program product of the multiple embodiments according to the present invention, function and
Operation.In this, each square frame in flow chart or block diagram can represent a module, program segment or a part for code,
A part for described module, program segment or code comprise one or more for realize regulation logic function perform refer to
Order.It should also be noted that at some as in the implementation replaced, the function marked in square frame can also be to be different from accompanying drawing
Middle marked order occurs.Such as, two continuous print square frames can essentially perform substantially in parallel, and they sometimes can also
Performing in the opposite order, this is depending on involved function.It is also noted that each side in block diagram and/or flow chart
The combination of the square frame in frame and block diagram and/or flow chart, can with perform the function of regulation or the special of action based on firmly
The system of part realizes, or can realize with the combination of specialized hardware with computer instruction.
It addition, each functional module in each embodiment of the present invention can integrate one independent portion of formation
Point, it is also possible to it is modules individualism, it is also possible to two or more modules are integrated to form an independent part.
If described function is using the form realization of software function module and as independent production marketing or use, permissible
It is stored in a computer read/write memory medium.Based on such understanding, technical scheme is the most in other words
The part contributing prior art or the part of this technical scheme can embody with the form of software product, this meter
Calculation machine software product is stored in a storage medium, including some instructions with so that a computer equipment (can be individual
People's computer, server, or the network equipment etc.) perform all or part of step of method described in each embodiment of the present invention.
And aforesaid storage medium includes: USB flash disk, portable hard drive, read only memory (ROM, Read-Only Memory), random access memory are deposited
The various media that can store program code such as reservoir (RAM, Random Access Memory), magnetic disc or CD.Need
Illustrate, in this article, the relational terms of such as first and second or the like be used merely to by an entity or operation with
Another entity or operating space separate, and there is any this reality between not necessarily requiring or imply these entities or operating
The relation on border or order.And, term " includes ", " comprising " or its any other variant are intended to the bag of nonexcludability
Contain, so that include that the process of a series of key element, method, article or equipment not only include those key elements, but also include
Other key elements being not expressly set out, or also include the key element intrinsic for this process, method, article or equipment.
In the case of there is no more restriction, statement " including ... " key element limited, it is not excluded that including described key element
Process, method, article or equipment in there is also other identical element.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, that is made any repaiies
Change, equivalent, improvement etc., should be included within the scope of the present invention.It should also be noted that similar label and letter exist
Figure below represents similar terms, therefore, the most a certain Xiang Yi accompanying drawing is defined, is then not required in accompanying drawing subsequently
It is defined further and explains.
The above, the only detailed description of the invention of the present invention, but protection scope of the present invention is not limited thereto, and any
Those familiar with the art, in the technical scope that the invention discloses, can readily occur in change or replace, should contain
Cover within protection scope of the present invention.Therefore, protection scope of the present invention should described be as the criterion with scope of the claims.
Claims (10)
1. a client resources management method, it is characterised in that be applied to include client terminal and the service that intercommunication connects
The client resources management system of device, the method includes:
Customer information and the merchandise news of acquisition are sent to described server by described client terminal；Described client terminal includes receiving
Silver end, point-of-sale terminal or mobile communication terminal, described customer information includes that communications account, described merchandise news include trade name
And commodity price；
Described server is set up described customer information and the corresponding relation of described merchandise news and stores；And
Described server according to the merchandise news of described customer information and correspondence thereof comprise in described customer information described logical
Letter account PUSH message.
2. client resources management method as claimed in claim 1, it is characterised in that described client terminal obtains in the following manner
Take customer information and merchandise news and be sent to described server:
Receive the described customer information of seller's input after merchandise news described in described cash register terminal typing, and by described customer information and
Described merchandise news is sent to described server；
Or, described point-of-sale terminal receives the shopping operation of user and to being applied to the customer information that shopping operates, and by described
The merchandise news of customer information and described shopping operation correspondence is sent to server；
Or, described mobile communication terminal specifies identification code to enter a Data Enter interface by reading, and receives user described
The customer information of Data Enter interface input, and described customer information is sent to described server.
3. client resources management method as claimed in claim 2, it is characterised in that described server sets up described customer information
And the corresponding relation of described merchandise news the step that stores include:
Described server judges that described customer information has existed in described server, the most then by described merchandise news
This customer information the most stored with server is set up corresponding relation and stores；If there is not described customer information correspondence visitor
Family, newly sets up described customer information and described merchandise news corresponding relation and stores.
4. client resources management method as claimed in claim 2 or claim 3, described client resources management system also includes that inquiry is eventually
End, it is characterised in that the method also includes:
Described inquiry terminal receives the inquiry operation of user, and described inquiry operation carries key word of the inquiry；
After described inquiry terminal receives the inquiry operation of described user, send inquiry request to described server；
Described server returns Query Result to described inquiry terminal according to described keyword.
5. client resources management method as claimed in claim 2 or claim 3, described system also includes service terminal, it is characterised in that
The method also includes:
Client's consumption is converted into the integration of correspondence by described server according to preset rules；
Described service terminal accepts the exchange operation of user, if meeting redemption of conditional, accepts the information of receiving of user's input；
Described service terminal sends corresponding redemption request to described server；
Described server, according to described redemption request, changes the integration information that described client is corresponding.
6. a client resources management method, is applied to server, it is characterised in that described method includes:
Receive customer information and merchandise news that client terminal sends；
Set up described customer information and the corresponding relation of described merchandise news and store；And
The communications account PUSH message that merchandise news according to described customer information and correspondence thereof comprises in described customer information.
7. a client resources management system, it is characterised in that described client resources management system includes what intercommunication connected
Client terminal and server:
Described client terminal is for being sent to described server by customer information and the merchandise news of acquisition；Described client terminal bag
Including cash register terminal, point-of-sale terminal or mobile communication terminal, described customer information includes that communications account, described merchandise news include commodity
Title and commodity price；
Described server is used for setting up described customer information and described merchandise news corresponding relation and storing；And
Described server is additionally operable to what the merchandise news according to described customer information and correspondence thereof comprised in described customer information
Described communications account PUSH message.
8. client resources management system as claimed in claim 7, it is characterised in that described client terminal obtains in the following manner
Take customer information and merchandise news and be sent to described server:
Described cash register terminal receives the described customer information of seller's input after merchandise news described in typing, and described client is believed
Breath and described merchandise news are sent to described server；
Or, described point-of-sale terminal operates for the shopping receiving user and to being applied to the customer information that shopping operates, and will
The merchandise news of described customer information and described shopping operation correspondence is sent to server；
Or, described mobile communication terminal, for specifying identification code to enter a Data Enter interface by reading, receives user and exists
The customer information of described Data Enter interface input, and described customer information is sent to described server.
9. as claimed in claim 7 or 8 client resources management system, it is characterised in that described system also includes inquiring about terminal:
Described inquiry terminal is for receiving the inquiry operation of user, and described inquiry operation carries key word of the inquiry, and to described
Server sends inquiry request；
Described server is additionally operable to return Query Result to described inquiry terminal according to described keyword.
10. client resources management system as claimed in claim 7 or 8, it is characterised in that described system also includes that service is eventually
End,
Described server for being converted into the integration of correspondence according to preset rules by client's consumption；
Described service terminal is for accepting the exchange operation of user, if meeting redemption of conditional, accepts the letter of receiving of user's input
Breath；
Described service terminal is additionally operable to send corresponding redemption request to described server；
Described server is additionally operable to, according to described redemption request, change the integration information that described client is corresponding.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201610796209.2A CN106156959A (en) | 2016-08-31 | 2016-08-31 | Client resources management method and client resources management system |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610796209.2A CN106156959A (en) | 2016-08-31 | 2016-08-31 | Client resources management method and client resources management system |
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| CN106156959A true CN106156959A (en) | 2016-11-23 |
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| CN201610796209.2A Pending CN106156959A (en) | 2016-08-31 | 2016-08-31 | Client resources management method and client resources management system |
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| CN108805625A (en) * | 2018-06-15 | 2018-11-13 | 天津璧合信息技术有限公司 | A kind of data processing method and device |
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| WO2019041738A1 (en) * | 2017-08-28 | 2019-03-07 | 平安科技（深圳）有限公司 | Client resource obtaining method and apparatus, terminal device, and storage medium |
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| CN111078636A (en) * | 2019-12-20 | 2020-04-28 | 北京同邦卓益科技有限公司 | Marketing data processing method and system and related equipment |
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