CN106127416A - A kind of dispensing person based on APP is for the method safeguarding client - Google Patents
A kind of dispensing person based on APP is for the method safeguarding client Download PDFInfo
- Publication number
- CN106127416A CN106127416A CN201610526627.XA CN201610526627A CN106127416A CN 106127416 A CN106127416 A CN 106127416A CN 201610526627 A CN201610526627 A CN 201610526627A CN 106127416 A CN106127416 A CN 106127416A
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- China
- Prior art keywords
- client
- service
- app
- dispensing person
- request
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- Pending
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- 238000000034 method Methods 0.000 title claims abstract description 16
- 238000011017 operating method Methods 0.000 claims abstract description 4
- 231100000768 Toxicity label Toxicity 0.000 claims description 6
- 239000000284 extract Substances 0.000 claims description 6
- 238000012790 confirmation Methods 0.000 claims description 3
- 238000011156 evaluation Methods 0.000 claims description 3
- 238000012163 sequencing technique Methods 0.000 claims description 3
- 239000000463 material Substances 0.000 claims description 2
- 238000005516 engineering process Methods 0.000 description 4
- 230000009286 beneficial effect Effects 0.000 description 2
- 239000000047 product Substances 0.000 description 2
- 239000002994 raw material Substances 0.000 description 2
- 230000007812 deficiency Effects 0.000 description 1
- 230000001419 dependent effect Effects 0.000 description 1
- 238000010586 diagram Methods 0.000 description 1
- 238000009826 distribution Methods 0.000 description 1
- 238000005304 joining Methods 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000007726 management method Methods 0.000 description 1
- 238000004519 manufacturing process Methods 0.000 description 1
- 238000012986 modification Methods 0.000 description 1
- 230000004048 modification Effects 0.000 description 1
- 239000011265 semifinished product Substances 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
Classifications
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/01—Customer relationship services
Abstract
The invention provides a kind of dispensing person based on APP for the method safeguarding client, log in the request service of APP client including following operating procedure: S1: client；The service of client is asked to be identified classification by S2:APP client；S3: dispensing person is fed back and is implemented corresponding service；S4: service confirms and evaluates.The present invention is formed by APP between dispensing person and client and is closely connected, client only need to log in APP can carry out service request, and the position of the client of request service is identified and mates by APP, dispensing person is made to have specific aim when service implementation, it is greatly improved the efficiency of service of dispensing person, improve the satisfaction that customer service is experienced, and achieve the resource-sharing between dispensing person and client, it is simple to dispensing person preferably manages and safeguards client.
Description
Technical field
The present invention relates to customer account management maintenance technology field, particularly relate to a kind of dispensing person based on APP for safeguarding visitor
The method at family.
Background technology
Logistics refers to meet the demand of client, with minimum cost, by modes such as transport, keeping, dispensings, it is achieved
Raw material, semi-finished product, finished product or relevant information carry out the plan of area of consumption by the place of production of commodity to commodity, implement and manage
Overall process.Logistics is one and controls raw material, manufactured goods, finished product and the system of information, starts through various adapter rings from supply
The transfer of joint and having and the motion in kind that arrives in final consumer hands, realizes the hard objectives of tissue with this.Along with its people
Economical develops rapidly, and China's Logistics Industry continues to increase rapidly speed, and logistics system is the most perfect, and industry is run increasingly mature
And specification.
Logistics is constituted greatly part by seven: the transport of object, store in a warehouse, pack, handling and loading, circulation and process, dispensing and phase
The links such as the logistics information closed, wherein the dispensing of logistics is a most crucial and important link, direct relation enterprise and visitor
The experience degree of the transaction between family.At present, numerous express companies rise, and the dispensing task of dispensing person is divided generally according to region
Joining, each dispensing person is all to there being region of providing and delivering accordingly.Also dependent on service, client needs that this dispensing person carries out service please
Ask.Client is when dispensing person asks service typically by the way of phone at present, and then dispensing person carries out record service implementation,
Including pickup, send part and other services, but if the client of request service is more, the incoming call that may result in dispensing person be more,
And need to carry out recording the information such as Customer Location, workload is relatively big, easily goes wrong, and which side is usually and has client to ask
Which side service just rushes for, and often loses time, and dispensing efficiency is low, it is impossible to improve the satisfaction of client.
Therefore, in order to solve the technical problem of above-mentioned existence, the invention provides a kind of new technology.
Summary of the invention
It is an object of the invention to provide a kind of dispensing person based on APP for the method safeguarding client, it is possible to solve existing
Have in technology that dispensing person's workload is big, delivery service efficiency is low and between dispensing person and client, resource is difficult to problems such as sharing.
The present invention is directed to above-mentioned technological deficiency be the technical scheme is that
A kind of dispensing person based on APP is for the method safeguarding client, including following operating procedure:
S1: the client that the dispensing person in each region has passes through APP client log on request service, wherein the stepping on of APP client
Land user name and password thereof by client enrollment, the content of request service include pickup, send part and other send service with charge free；
After S2:APP client receives client's request, the service to client asks to be identified classification, and sends data to
The dispensing person on APP backstage；
S3: dispensing person is fed back after receiving data and is implemented corresponding service；
S4: after request to be serviced completes, client carries out servicing the confirmation asked and carrying out this clothes by APP client
The evaluation of business.
Further, word input, voice typing and image thereof are uploaded to ask the mode of operation of service to include described in S1.
Further, service described in S2 the identification content of request include crucial literal extract, emphasis voice extract and
Picture material identification.
Further, the sort operation servicing request described in S2 is as follows:
The position of all clients is labeled on location map by S2-1:APP client, and by the client's of request service
Position uses red-label to carry out flash for prompting；
S2-2: be attached with time and the COS of request service at the red-label of the Customer Location of request service；
S2-2: dispensing person implements to service one to one according to rule according to location map.
Further, rule described in S2-2 includes nearby principle, with regard to many principles, time order and function principle, the most former
Then refer to Customer Location distance dispensing person's principle from the close-by examples to those far off, many principles are referred to that Customer Location is distributed by intensive to scattered
Principle, time order and function principle refers to the time principle according to sequencing of customer requests service.
The invention has the beneficial effects as follows: the present invention is formed by APP between dispensing person and client and is closely connected, and client is only
APP need to be logged in and can carry out service request, and the position of the client of request service is identified and mates by APP so that dispensing
Member has specific aim when service implementation, is greatly improved the efficiency of service of dispensing person, improves the satisfaction that customer service is experienced, and
And achieving the resource-sharing between dispensing person and client, it is simple to dispensing person preferably manages and safeguards client.
Accompanying drawing explanation
With detailed description of the invention, the present invention is described in further detail below in conjunction with the accompanying drawings.
Fig. 1 is that a kind of dispensing person based on APP of the present invention is for safeguarding the schematic process flow diagram of the method for client.
Detailed description of the invention
In order to deepen the understanding of the present invention, below in conjunction with embodiment, the invention will be further described, this embodiment
It is only used for explaining the present invention, is not intended that the restriction to protection scope of the present invention.
A kind of dispensing person based on APP is for the method safeguarding client, including following operating procedure:
S1: the client that the dispensing person in each region has passes through APP client log on request service, the mode of operation of request service
Uploading including word input, voice typing and image thereof, wherein login user name and the password thereof of APP client is noted by client
Volume, request service content include pickup, send part and other send service with charge free；
After S2:APP client receives client's request, the service to client asks to be identified classification, and sends data to
The dispensing person on APP backstage, the identification content wherein servicing request includes that crucial literal extracts, emphasis voice extracts and in image
Hold and identify, it addition, the sort operation of service request is as follows:
The position of all clients is labeled on location map by S2-1:APP client, and by the client's of request service
Position uses red-label to carry out flash for prompting；
S2-2: be attached with time and the COS of request service at the red-label of the Customer Location of request service；
S2-2: dispensing person implements to service one to one according to rule according to location map, and rule includes nearby principle, much the most former
Then, time order and function principle, wherein nearby principle refer to Customer Location distance dispensing person's principle from the close-by examples to those far off, many principles are referred to
Customer Location distribution is by intensive to scattered principle, and time order and function principle refers to that the time of customer requests service is according to sequencing
Principle；
S3: dispensing person is fed back after receiving data and is implemented corresponding service；
S4: after request to be serviced completes, client carries out servicing the confirmation asked and carrying out this clothes by APP client
The evaluation of business.
The invention has the beneficial effects as follows: the present invention is formed by APP between dispensing person and client and is closely connected, and client is only
APP need to be logged in and can carry out service request, and the position of the client of request service is identified and mates by APP so that dispensing
Member has specific aim when service implementation, is greatly improved the efficiency of service of dispensing person, improves the satisfaction that customer service is experienced, and
And achieving the resource-sharing between dispensing person and client, it is simple to dispensing person preferably manages and safeguards client.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for the skill of this area
For art personnel, the present invention can have various modifications and variations.All within the spirit and principles in the present invention, that is made any repaiies
Change, equivalent, improvement etc., should be included within the scope of the present invention.
Claims (5)
1. a dispensing person based on APP is for the method safeguarding client, it is characterised in that: include following operating procedure:
S1: the client that the dispensing person in each region has passes through APP client log on request service, wherein the stepping on of APP client
Land user name and password thereof by client enrollment, the content of request service include pickup, send part and other send service with charge free；
After S2:APP client receives client's request, the service to client asks to be identified classification, and sends data to
The dispensing person on APP backstage；
S3: dispensing person is fed back after receiving data and is implemented corresponding service；
S4: after request to be serviced completes, client carries out servicing the confirmation asked and carrying out this clothes by APP client
The evaluation of business.
A kind of dispensing person based on APP the most according to claim 1 is for the method safeguarding client, it is characterised in that: S1
Described in ask the mode of operation of service to include word input, voice typing and image thereof are uploaded.
A kind of dispensing person based on APP the most according to claim 1 is for the method safeguarding client, it is characterised in that: S2
Described in service the identification content of request and include that crucial literal extracts, emphasis voice extracts and picture material identification.
A kind of dispensing person based on APP the most according to claim 1 is for the method safeguarding client, it is characterised in that: S2
Described in service the sort operation of request as follows:
The position of all clients is labeled on location map by S2-1:APP client, and by the client's of request service
Position uses red-label to carry out flash for prompting；
S2-2: be attached with time and the COS of request service at the red-label of the Customer Location of request service；
S2-2: dispensing person implements to service one to one according to rule according to location map.
A kind of dispensing person based on APP the most according to claim 4 is for the method safeguarding client, it is characterised in that: S2-
Rule described in 2 includes nearby principle, with regard to many principles, time order and function principle, wherein nearby principle refers to that Customer Location distance is joined
With regard to many principles, the person's of sending principle from the close-by examples to those far off, refers to that Customer Location is distributed by intensive to scattered principle, time order and function principle is
Refer to the time principle according to sequencing of customer requests service.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610526627.XA CN106127416A (en) | 2016-07-06 | 2016-07-06 | A kind of dispensing person based on APP is for the method safeguarding client |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610526627.XA CN106127416A (en) | 2016-07-06 | 2016-07-06 | A kind of dispensing person based on APP is for the method safeguarding client |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN106127416A true CN106127416A (en) | 2016-11-16 |
Family
ID=57282751
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610526627.XA Pending CN106127416A (en) | 2016-07-06 | 2016-07-06 | A kind of dispensing person based on APP is for the method safeguarding client |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN106127416A (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109389770A (en) * | 2018-08-31 | 2019-02-26 | 比比物流有限公司 | Shared suitcase dispensing station and its method of servicing, service system |
| CN110717660A (en) * | 2019-09-25 | 2020-01-21 | 北京工商大学 | Logistics service quality evaluation system |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP1882156A2 (en) * | 2005-05-09 | 2008-01-30 | United Parcel Service Of America, Inc. | Systems and methods for routing and scheduling |
| CN105160503A (en) * | 2015-07-16 | 2015-12-16 | 绍兴越淘网络技术有限公司 | Method for website operator to directly achieve intra-city same-day delivery |
| CN105704243A (en) * | 2016-04-08 | 2016-06-22 | 四川省亚丁胡杨人力资源集团有限公司 | Geographic position based service system |
-
2016
- 2016-07-06 CN CN201610526627.XA patent/CN106127416A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| EP1882156A2 (en) * | 2005-05-09 | 2008-01-30 | United Parcel Service Of America, Inc. | Systems and methods for routing and scheduling |
| CN105160503A (en) * | 2015-07-16 | 2015-12-16 | 绍兴越淘网络技术有限公司 | Method for website operator to directly achieve intra-city same-day delivery |
| CN105704243A (en) * | 2016-04-08 | 2016-06-22 | 四川省亚丁胡杨人力资源集团有限公司 | Geographic position based service system |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109389770A (en) * | 2018-08-31 | 2019-02-26 | 比比物流有限公司 | Shared suitcase dispensing station and its method of servicing, service system |
| CN110717660A (en) * | 2019-09-25 | 2020-01-21 | 北京工商大学 | Logistics service quality evaluation system |
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| RJ01 | Rejection of invention patent application after publication |
Application publication date: 20161116 |
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| RJ01 | Rejection of invention patent application after publication |