CN105373957A - Banking transaction method and banking transaction system - Google Patents
Banking transaction method and banking transaction system Download PDFInfo
- Publication number
- CN105373957A CN105373957A CN201510314350.XA CN201510314350A CN105373957A CN 105373957 A CN105373957 A CN 105373957A CN 201510314350 A CN201510314350 A CN 201510314350A CN 105373957 A CN105373957 A CN 105373957A
- Authority
- CN
- China
- Prior art keywords
- client
- information
- sequence number
- service
- providing end
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Pending
Links
Abstract
The invention provides a banking transaction method and a banking transaction system. The banking transaction method comprises the following steps: step 11, a service provider receives a business request sent by a customer via instant messaging software on a mobile terminal; and step 12, the service provider deals with related business for the customer according to the business request. Transaction is made more convenient, and the efficiency of transaction is improved.
Description
Technical field
The disclosure relates to bank transaction technical field, particularly relates to a kind of bank transaction method and bank transaction system.
Background technology
At present, China's Financial industry development is rapid, and whole industry presents a kind of scene of flourishing life.But the prosperity of industry, also the core banking system of bearing its development is had higher requirement.Banking industry is as financial services, need for numerous clients offer high-quality service, high-quality comprises many aspects, but efficient quick is also necessarily a wherein important aspect, how allows client within the shortest time, obtain top quality service, is the content that industry is being explored always.
Summary of the invention
For some or all of problem of the prior art, the disclosure provides a kind of bank transaction method and bank transaction system, thus promotes convenience and the high efficiency of bank transaction.
According to the first aspect of disclosure embodiment, a kind of bank transaction method is provided, comprises:
Step 11, service providing end receive the service request that client is sent by the instant communication software on mobile terminal;
Step 12, described service providing end according to described service request, for described client handles related service.
In a kind of exemplary embodiment of the present disclosure, described step S11 comprises:
Described service providing end receives the described service request that described client is sent by described instant communication software; Wherein said service providing end and client all have respective communication feature number, set up instant messaging contact between described service providing end and client by respective communication feature number.
In a kind of exemplary embodiment of the present disclosure, described step S12 comprises:
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and is sent to described client by described instant communication software by described service providing end.
In a kind of exemplary embodiment of the present disclosure, described step S12 comprises:
Described service providing end, according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
In a kind of exemplary embodiment of the present disclosure, described step S12 also comprises:
After client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes a queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
In a kind of exemplary embodiment of the present disclosure, described step S12 comprises:
Described service providing end is according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system;
Described service providing end receives the relevant information that described client fills in described electronics pre-fill single system, and preserves after this relevant information being associated with described queuing sequence number;
Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by described instant communication software in advance.
In a kind of exemplary embodiment of the present disclosure, also comprise after described step S12:
While described service providing end is described client's distribution sort sequence number, the corresponding relation between the communication feature number automatically setting up described queuing sequence number and described client;
The identity information of the client corresponding with described queuing sequence number is verified.
In a kind of exemplary embodiment of the present disclosure, the described identity information to the client corresponding with described queuing sequence number carries out checking and comprises:
When determining that described client is positioned at service reception position, obtain the biological information of described client;
According to the queuing sequence number of described client, obtain the communication feature number when described client sends service request, according to described communication feature number, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described communication feature number;
By the biological information of client described in described service reception position acquisition, compare with the reserved biological information of the personnel be associated with described communication feature number obtained from the information bank set up in advance.
In a kind of exemplary embodiment of the present disclosure, what store in described information bank is facial picture, and the biological information obtaining described client comprises:
Scan the face of described client.
In a kind of exemplary embodiment of the present disclosure, the described identity information to the client corresponding with described queuing sequence number is verified and is also comprised:
When determining pictorial information not identical with scanning result in described information bank, give the alarm the data of reminding described client's typing new.
In a kind of exemplary embodiment of the present disclosure, also comprised before described step 11:
The positional information of step 01, acquisition client;
Step 02, when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
In a kind of exemplary embodiment of the present disclosure, described step 01 comprises:
The positional information of described client is obtained by described instant communication software.
In a kind of exemplary embodiment of the present disclosure, described step 02 comprises:
When determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
According to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service.
In a kind of exemplary embodiment of the present disclosure, also comprise between described step 01 and step 02:
The inquiry message handling which kind of type of service is sent to described client;
Receive the information of the type of service that will handle that described client returns.
In a kind of exemplary embodiment of the present disclosure, described step 02 also comprises:
According to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
According to second aspect of the present disclosure, a kind of bank transaction system is provided, comprises:
Service request receiving element, for receiving the service request that client is sent by the instant communication software on mobile terminal;
Business handling unit, for according to described service request, for described client handles related service.
In a kind of exemplary embodiment of the present disclosure, described service request receiving element comprises:
Instant communication software client, for receiving the described service request that described client is sent by described instant communication software;
Wherein said service providing end and client all have respective communication feature number, set up instant messaging contact between described instant communication software client and client by respective communication feature number.
In a kind of exemplary embodiment of the present disclosure, described business handling unit comprises:
First distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by described instant communication software.
In a kind of exemplary embodiment of the present disclosure, described business handling unit comprises:
Electronics pre-fill single module, for according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
In a kind of exemplary embodiment of the present disclosure, described business handling unit also comprises:
Second distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by micro-letter;
Reminding module, inputs described queuing sequence number to log in described electronics pre-fill single system for pointing out user.
In a kind of exemplary embodiment of the present disclosure, described business handling unit also comprises:
3rd distribution module, after filling out in described electronics pre-fill single system client and singly completing, for described client distributes queuing sequence number automatically;
First relating module, for and this queuing sequence number described is associated with single information of filling out of described client in described electronics pre-fill single system.
In a kind of exemplary embodiment of the present disclosure, described business handling unit also comprises:
Second relating module, while in described service providing end being described client's distribution sort sequence number, the corresponding relation between the communication feature number automatically setting up described queuing sequence number and described client;
Authentication module, for verifying the identity information of the client corresponding with described queuing sequence number.
In a kind of exemplary embodiment of the present disclosure, described authentication module comprises:
Information acquisition submodule, for when determining that described client is positioned at service reception position, obtains the biological information of described client;
Obtain submodule, for the queuing sequence number according to described client, obtain the communication feature number when described client sends service request, according to described communication feature number, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described communication feature number;
Recognin module, for the biological information by client described in described service reception position acquisition, compares with the reserved biological information of the personnel be associated with described communication feature number obtained from the information bank set up in advance.
In a kind of exemplary embodiment of the present disclosure, what store in described information bank is facial picture, and information acquisition submodule scans the face of described client.
In a kind of exemplary embodiment of the present disclosure, described authentication module also comprises:
Reminiscences, described reminiscences communicates to connect described recognin module, described recognin module sends alarm command when determining in described information bank not identical with scanning result pictorial information to described reminiscences, and described reminiscences gives the alarm the data of reminding client's typing new.
In a kind of exemplary embodiment of the present disclosure, described information acquisition submodule includes camera.
In a kind of exemplary embodiment of the present disclosure, also comprise:
Location information acquiring unit, for obtaining the positional information of client;
Business seat determining unit, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
In a kind of exemplary embodiment of the present disclosure, described location information acquiring unit obtains the positional information of described client by described instant communication software.
In a kind of exemplary embodiment of the present disclosure, described business seat determining unit comprises:
Business seat request module, for when determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
Response message receiver module, for according to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service.
In a kind of exemplary embodiment of the present disclosure, also comprise:
Type of service inquiry unit, for after the positional information obtaining client, sends the inquiry message handling which kind of type of service to described client;
Type of service receiving element, for receiving the information of the type of service that will handle that described client returns.
In a kind of exemplary embodiment of the present disclosure, described business seat determining unit is used for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
In a word:
Summary of the invention is: a kind of bank transaction method, is characterized in that, comprising:
Step 11, service providing end receive the service request that client is sent by the instant communication software on mobile terminal;
Step 12, described service providing end according to described service request, for described client handles related service.
1. bank transaction method according to claim 1, is characterized in that, described step S11 comprises:
Described service providing end receives the described service request that described client is sent by described instant communication software; Wherein said service providing end and client all have respective communication feature number, set up instant messaging contact between described service providing end and client by respective communication feature number.
2. bank transaction method according to claim 1, is characterized in that, described step S12 comprises:
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and is sent to described client by described instant communication software by described service providing end.
3. bank transaction method according to claim 1, is characterized in that, described step S12 comprises:
Described service providing end, according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
4. bank transaction method according to claim 4, is characterized in that, described step S12 also comprises:
After client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes a queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
5. bank transaction method according to claim 4, is characterized in that, described step S12 comprises:
Described service providing end is according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system;
Described service providing end receives the relevant information that described client fills in described electronics pre-fill single system, and preserves after this relevant information being associated with described queuing sequence number;
Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by described instant communication software in advance.
6. the bank transaction method according to claim 3 or 5-6 any one, is characterized in that, also comprises after described step S12:
While described service providing end is described client's distribution sort sequence number, the corresponding relation between the communication feature number automatically setting up described queuing sequence number and described client;
The identity information of the client corresponding with described queuing sequence number is verified.
7. bank transaction method according to claim 7, is characterized in that, the described identity information to the client corresponding with described queuing sequence number carries out checking and comprises:
When determining that described client is positioned at service reception position, obtain the biological information of described client;
According to the queuing sequence number of described client, obtain the communication feature number when described client sends service request, according to described communication feature number, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described communication feature number;
By the biological information of client described in described service reception position acquisition, compare with the reserved biological information of the personnel be associated with described communication feature number obtained from the information bank set up in advance.
8. bank transaction method according to claim 8, is characterized in that, what store in described information bank is facial picture, and the biological information obtaining described client comprises:
Scan the face of described client.
9. bank transaction method according to claim 9, is characterized in that, the described identity information to the client corresponding with described queuing sequence number is verified and also comprised:
When determining pictorial information not identical with scanning result in described information bank, give the alarm the data of reminding described client's typing new.
10. the bank transaction method according to claim 1-6 or 8-10 any one, is characterized in that, also comprises before described step 11:
The positional information of step 01, acquisition client;
Step 02, when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
11. bank transaction methods according to claim 11, it is characterized in that, described step 01 comprises:
The positional information of described client is obtained by described instant communication software.
12. bank transaction methods according to claim 11, it is characterized in that, described step 02 comprises:
When determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
According to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service.
13. bank transaction methods according to claim 11-13 any one, is characterized in that, also comprise between described step 01 and step 02:
The inquiry message handling which kind of type of service is sent to described client;
Receive the information of the type of service that will handle that described client returns;
14. bank transaction methods according to claim 14, it is characterized in that, described step 02 also comprises:
According to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
15. 1 kinds of bank transaction systems, is characterized in that, comprising:
Service request receiving element, for receiving the service request that client is sent by the instant communication software on mobile terminal;
Business handling unit, for according to described service request, for described client handles related service.
16. bank transaction systems according to claim 16, is characterized in that, described service request receiving element comprises:
Instant communication software client, for receiving the described service request that described client is sent by described instant communication software;
Wherein said service providing end and client all have respective communication feature number, set up instant messaging contact between described instant communication software client and client by respective communication feature number.
17. bank transaction systems according to claim 17, is characterized in that, described business handling unit comprises:
First distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by described instant communication software.
18. bank transaction systems according to claim 18, is characterized in that, described business handling unit comprises:
Electronics pre-fill single module, for according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
19. bank transaction systems according to claim 19, is characterized in that, described business handling unit also comprises:
Second distribution module, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and sends to described client by described queuing sequence number by micro-letter;
Reminding module, inputs described queuing sequence number to log in described electronics pre-fill single system for pointing out user.
20. bank transaction systems according to claim 20, is characterized in that, described business handling unit also comprises:
3rd distribution module, after filling out in described electronics pre-fill single system client and singly completing, for described client distributes queuing sequence number automatically;
First relating module,
for also willthis queuing sequence number described is associated with single information of filling out of described client in described electronics pre-fill single system.
21. bank transaction systems according to claim 18 or 20-21 any one, it is characterized in that, described business handling unit also comprises:
Second relating module, while in described service providing end being described client's distribution sort sequence number, the corresponding relation between the communication feature number automatically setting up described queuing sequence number and described client;
Authentication module, for verifying the identity information of the client corresponding with described queuing sequence number.
22. bank transaction systems according to claim 22, is characterized in that, described authentication module comprises:
Information acquisition submodule, for when determining that described client is positioned at service reception position, obtains the biological information of described client;
Obtain submodule, for the queuing sequence number according to described client, obtain the communication feature number when described client sends service request, according to described communication feature number, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described communication feature number;
Recognin module, for the biological information by client described in described service reception position acquisition, compares with the reserved biological information of the personnel be associated with described communication feature number obtained from the information bank set up in advance.
23. bank transaction systems according to claim 23, is characterized in that, what store in described information bank is facial picture, and information acquisition submodule scans the face of described client.
24. bank transaction systems according to claim 24, is characterized in that, described authentication module also comprises:
Reminiscences, described reminiscences communicates to connect described recognin module, described recognin module sends alarm command when determining in described information bank not identical with scanning result pictorial information to described reminiscences, and described reminiscences gives the alarm the data of reminding client's typing new.
25. bank transaction systems according to claim 24, is characterized in that, described information acquisition submodule includes camera.
26. bank transaction systems according to claim 16-21 or 22-26 any one, is characterized in that, also comprise:
Location information acquiring unit, for obtaining the positional information of client;
Business seat determining unit, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
27. bank transaction systems according to claim 27, is characterized in that, described location information acquiring unit obtains the positional information of described client by described instant communication software.
28. bank transaction systems according to claim 27, is characterized in that, described business seat determining unit comprises:
Business seat request module, for when determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
Response message receiver module, for according to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service.
29. bank transaction systems according to claim 29, is characterized in that, also comprise:
Type of service inquiry unit, for after the positional information obtaining client, sends the inquiry message handling which kind of type of service to described client;
Type of service receiving element, for receiving the information of the type of service that will handle that described client returns.
30. bank transaction systems according to claim 30, it is characterized in that, described business seat determining unit is used for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
31. bank transaction systems according to claim 30, it is characterized in that, described business seat determining unit is used for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Teller's ability grade at wherein said business seat is consistent with the type of service that described client will handle.
Accompanying drawing explanation
Accompanying drawing to be herein merged in instructions and to form the part of this instructions, shows and meets embodiment of the present disclosure, and is used from instructions one and explains principle of the present disclosure.Apparently, the accompanying drawing in the following describes is only embodiments more of the present disclosure, for those of ordinary skill in the art, under the prerequisite not paying creative work, can also obtain other accompanying drawing according to these accompanying drawings.
Fig. 1 is the schematic flow sheet of a kind of bank transaction method one of disclosure embodiment;
Fig. 2 is the schematic flow sheet of another embodiment of a kind of bank transaction method of the disclosure;
Fig. 3 is the schematic flow sheet of another embodiment of a kind of bank transaction method of the disclosure;
Fig. 4 is the schematic flow sheet of the another embodiment of a kind of bank transaction of disclosure method;
Fig. 5 is the frame structure schematic diagram of a kind of bank transaction system one of disclosure embodiment;
Fig. 6 is the frame structure schematic diagram of a kind of another embodiment of bank transaction system of the disclosure;
Fig. 7 is the frame structure schematic diagram of a kind of another embodiment of bank transaction system of the disclosure;
Fig. 8 is the frame structure schematic diagram of a kind of another embodiment of bank transaction system of the disclosure;
Fig. 9 is the frame structure schematic diagram of a kind of another embodiment of bank transaction system of the disclosure;
Figure 10 is the schematic flow sheet of reserving method one embodiment at a kind of business seat of the disclosure;
Figure 11 is the frame structure schematic diagram of reservation system one embodiment at a kind of business seat of the disclosure;
Figure 12 is the frame structure schematic diagram of business seat determining unit in the reservation system at a kind of business seat of disclosure embodiment;
Figure 13 is the frame structure schematic diagram of another embodiment of reservation system at a kind of business seat of the disclosure;
Figure 14 is the schematic flow sheet of a kind of verification method of the disclosure;
Figure 15 is the frame structure schematic diagram of a kind of authentication module of the disclosure.
Embodiment
More fully exemplary embodiment is described referring now to accompanying drawing.But exemplary embodiment can be implemented in a variety of forms, and should not be understood to be limited to embodiment set forth herein; On the contrary, these embodiments are provided to make the disclosure comprehensively with complete, and the design of exemplary embodiment will be conveyed to those skilled in the art all sidedly.In the drawings, identical Reference numeral represents same or similar structure, thus will omit their detailed description.
In addition, described feature, structure or characteristic can be combined in one or more embodiment in any suitable manner.In the following description, provide many details thus provide fully understanding embodiment of the present disclosure.But, one of skill in the art will appreciate that and can put into practice technical scheme of the present disclosure and not have in described specific detail one or more, or other assembly, step etc. can be adopted.In other cases, be not shown specifically or describe known features to avoid fuzzy each side of the present disclosure.
exemplary embodiment one
First a kind of bank transaction method is provided in this example embodiment, comprises:
Step 11, service providing end receive the service request that client is sent by the instant communication software on mobile terminal;
Step 12, service providing end according to described service request, for described client handles related service.
In this exemplary embodiment, service providing end, such as on-line shop of bank, receive the service request that client is sent by the instant communication software on mobile terminal, and according to described service request, for described client handles related service, compared to conventional art, substantially increase the convenience of transaction, also the corresponding efficiency that improve transaction.
Shown in figure 2, according to another exemplary embodiment of disclosure bank transaction method, described service providing end is received client and can be comprised by the service request (step 11) of the instant communication software transmission on mobile terminal:
Step 111a, service providing end receive the service request that client is sent by instant communication softwares such as such as micro-letters on mobile terminal; Wherein service providing end and client all have respective communication feature number, such as micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal; In other exemplary embodiments of the present disclosure, also by bank client or other application software as above-mentioned instant communication software, can not be limited with micro-letter in this exemplary embodiment.
Described service providing end, according to described service request, can comprise for described client handles related service (step 12):
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and waits instant communication software to send to described client by such as micro-letter by step 121a, service providing end.
Shown in figure 3, according to another exemplary embodiment of disclosure bank transaction method, described service providing end is received client and can be comprised by the service request (step 11) of the instant communication software transmission on mobile terminal:
Step 111b, service providing end receive the service request that client is sent by the micro-letter on mobile terminal; Wherein service providing end and client all have respective micro-signal, set up instant messaging contact between service providing end and client by respective micro-signal;
Described service providing end, according to described service request, comprising for described client handles related service (step 12):
Step 121b, service providing end, according to described service request, provide electronics pre-fill single system to log in entrance to described client, and receive and preserve the relevant information that described client fills in described electronics pre-fill single system.
Shown in figure 4, according to another exemplary embodiment of disclosure bank transaction method, described service providing end, according to described service request, can also comprise for described client handles related service (step 12):
Step 121c, described service providing end are according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system;
Step 122c receives the relevant information that described client fills in described electronics pre-fill single system, and preserves after this relevant information being associated with described queuing sequence number; Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by micro-letter in advance.
According to another exemplary embodiment of disclosure bank transaction method, described bank transaction method, can also comprise: after client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
According to another exemplary embodiment of disclosure bank transaction method, described bank transaction method, can also comprise: described queuing sequence number is sent to the display of each vocational window by wired or wireless mode by described service providing end, and prompting has user to wait for.After the teller of vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
According to another exemplary embodiment of disclosure bank transaction method, described bank transaction method, can also comprise: verify the identity information of the client corresponding with described queuing sequence number; After being verified, described teller handles related service for described client.
According to another exemplary embodiment of disclosure bank transaction method, described bank transaction method, can also comprise: while described service providing end is described client's distribution sort sequence number, automatically set up the corresponding relation between described queuing sequence number and the micro-signal of described client.
According to another exemplary embodiment of disclosure bank transaction method, the described identity information to the client corresponding with described queuing sequence number carries out checking and comprises:
Step 31, when determining that described client is positioned at service reception position, obtain the biological information of described client;
Step 32, queuing sequence number according to described client, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal;
Step 33, by the biological information of client described in described service reception position acquisition, to compare with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
According to another exemplary embodiment of disclosure bank transaction method, described in be verified after, described teller handles related service and comprises for described client: described teller is that described client handles related service by pneumatic transmission pipeline.
According to another exemplary embodiment of disclosure bank transaction method, described bank transaction method, also comprise: in the automatic open any browser in the computer terminal that described teller locates, and after business information corresponding for queuing sequence number or pre-fill list information are shown, pneumatic transmission pipeline system knows the business that the business that client handles is deposited or the business of getting, and before client arrives service reception point, pneumatic transmission pipeline carries out the preparation of the preparation of depositing accordingly or the article providing client to get.
Shown in figure 5, the bank transaction system that a kind of and above-mentioned bank transaction method is corresponding is also provided in this exemplary embodiment, comprises: service request receiving element 1, for receiving the service request that client is sent by the instant communication software on mobile terminal; Business handling unit 2, for according to described service request, for described client handles related service.
In this exemplary embodiment, service providing end receives the service request that client is sent by the instant communication software on mobile terminal, and according to described service request, for described client handles related service, substantially increase the convenience of transaction, also the corresponding efficiency that improve transaction.
Shown in figure 6, according to another exemplary embodiment of disclosure transaction system, described service request receiving element 1 comprises: micro-letter client 11a, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal; Described business handling unit 2 comprises: the first distribution module 21a, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and described queuing sequence number is sent to described client by micro-letter.
Shown in figure 7, according to another exemplary embodiment of disclosure transaction system, described service request receiving element 1 comprises: micro-letter client 11b, for receiving the service request that client is sent by the micro-letter on mobile terminal; Wherein micro-letter client and client all have respective micro-signal, set up instant messaging contact between micro-letter client and client by micro-signal; Described business handling unit 2 comprises: electronics pre-fill single module 21b, for according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
Shown in figure 8, according to another exemplary embodiment of disclosure transaction system, described business handling unit 2 can also comprise: the second distribution module 21c, for according to described service request, automatically for described client generates the queuing sequence number handling described business, and described queuing sequence number is sent to described client by micro-letter; Reminding module 22c, for pointing out user input queue sequence number to log in described electronics pre-fill single system.
Shown in figure 9, according to another exemplary embodiment of disclosure transaction system, described business handling unit 2 can also comprise: the 3rd distribution module 22b, and after filling out in described electronics pre-fill single system client and singly completing, described service providing end is that described client distributes queuing sequence number automatically; First relating module 23b, for and this queuing sequence number described is associated with single information of filling out of described client in described electronics pre-fill single system.
According to another exemplary embodiment of disclosure transaction system, described business handling unit also comprises: the first sending module, and for described queuing sequence number being sent to the display of each vocational window by wired or wireless mode, prompting has user to wait for.
According to another exemplary embodiment of disclosure transaction system, described business handling unit also comprises: vocational window, after the teller of vocational window is called out the numbers by the calling keyboard of queuing system, if current queuing sequence number comprises corresponding business information or pre-fill list information, the then automatic open any browser in computer terminal at described teller place, and business information corresponding for queuing sequence number or pre-fill list information are shown.
According to the another exemplary embodiment of disclosure transaction system, described business handling unit also comprises: authentication module, for verifying the identity information of the client corresponding with described queuing sequence number; After being verified, described teller handles related service for described client.
According to the another exemplary embodiment of disclosure transaction system, described business handling unit also comprises: the second relating module, for while for described client's distribution sort sequence number, automatically set up the corresponding relation between described queuing sequence number and the micro-signal of described client.
According to the another exemplary embodiment of disclosure transaction system, described authentication module comprises: information acquisition submodule, for when determining that described client is positioned at service reception position, obtains the biological information of described client; Obtain submodule, for the queuing sequence number according to described client, obtain micro-signal when described client sends service request, according to described micro-signal, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described micro-signal; Recognin module, for the biological information by client described in described service reception position acquisition, compares with the reserved biological information of the personnel be associated with described micro-signal obtained from the information bank set up in advance.
exemplary embodiment two
With reference to Figure 10, the reserving method at a kind of business seat of disclosure embodiment, before the method can be contained in the step 11 of the bank transaction method described in above-mentioned exemplary embodiment one.Such as, can also comprise before described step 11:
The positional information of step 01, acquisition client;
Step 02, when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
Disclosure embodiment is when determining that client enters into predetermined regional extent, and can pre-determine to be the business seat of described offering customers service, improve the efficiency of business handling.
Reserving method one embodiment at disclosure business seat, alternatively, the positional information of described acquisition client comprises: the positional information being obtained described client by instant communication softwares such as above-mentioned micro-letters; Wherein said client carries the mobile terminal being provided with the instant communication softwares such as micro-letter.
Reserving method one embodiment at disclosure business seat, alternatively, described when determining that described client enters into described predetermined regional extent, pre-determine and will comprise for the business seat of described offering customers service:
When determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat;
The current teller being in idle condition or the teller having handled current business respond described request information; According to the described response message received, determining that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service.
Reserving method one embodiment at disclosure business seat, alternatively, described reserving method, also comprises:
After the positional information obtaining client, send the inquiry message handling which kind of type of service to described client; Receive the information of the type of service that will handle that described client returns; When determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
With reference to Figure 11, the reservation system at a kind of business seat of disclosure embodiment, comprising: location information acquiring unit 51, for obtaining the positional information of client; Business seat determining unit 52, for when determining that described client enters into predetermined regional extent, pre-determining will be the business seat of described offering customers service.
Disclosure embodiment is when determining that client enters into predetermined regional extent, and can pre-determine to be the business seat of described offering customers service, improve the efficiency of business handling.
Reservation system one embodiment at disclosure business seat, alternatively, described location information acquiring unit 51 comprises: the instant communication software clients such as above-mentioned micro-letter platform, for being obtained the positional information of described client by instant communication software client; Wherein said client carries the mobile terminal being provided with micro-letter application program.
With reference to Figure 12, reservation system one embodiment at disclosure business seat, alternatively, described business seat determining unit 52 comprises: business seat request module 521, for when determining that described client enters into the predetermined areas of this outlet periphery, the teller in this outlet sends the solicited message at requested service seat; Response message receiver module 522, for according to reception response message, and to determine that the business seat sent at first corresponding to the teller of described response message is will be the business seat of described offering customers service, wherein, the teller sending described response message is currently in the teller of idle condition or has handled the teller of current business.
With reference to Figure 13, reservation system one embodiment at disclosure business seat, alternatively, described reservation system, also comprise: type of service inquiry unit 53, for after the positional information obtaining client, send the inquiry message handling which kind of type of service to described client; Type of service receiving element 54, for receiving the information of the type of service that will handle that described client returns; Described business seat determining unit 52, for when determining that described client enters into predetermined regional extent, according to the information of the described type of service that described client returns, pre-determining will be the business seat of described offering customers service; Wherein said business seat is consistent with the type of service that described client will handle.
exemplary embodiment three
A kind of embodiment of above-mentioned authentication module is provided in this example embodiment.With reference to shown in Figure 14, this authentication module can comprise recognin module 31, information bank 32, communication feature storehouse 33, information acquisition submodule 34 and reminiscences 36.Wherein, recognin module 31 can be computing machine, single-chip microcomputer or other control chips and processing enter, for data communication and process.In the disclosure, the concrete structure of this recognin module 31 is not construed as limiting.
In this example embodiment, information bank 32 is for storing the pictorial information of user, and the pictorial information in this example embodiment can be the facial information of user, in fact also can be other location information, such as hand etc.The pictorial information that pictorial information in information bank 32 is used for sending with information acquisition submodule 34 is compared, and in information bank 32, pictorial information is undertaken associating corresponding by recognin module 31 and the data in communication feature storehouse 33.
In this example embodiment, communication feature storehouse 33 is for storing the communication feature number of user, and such as micro-signal, certainly, can also comprise the information of other customer's approval typings, as ID (identity number) card information, and contact method, address etc.Information in communication feature storehouse 33 associates corresponding with the pictorial information in information bank 32, in order to calling.
In this example embodiment, information acquisition submodule 34, for scanning user profile, can comprise camera, cover body and other stationary installations.Information acquisition submodule 34 can be arranged at any position in office location (user handles the position of affairs), bank's entrance or invisible scanning region, also can arrange in multiple position simultaneously.Camera in information acquisition submodule 34 can install rotationally on desired location, the scanning angle of camera can need adjust according to user, scans to facilitate different users.
In this example embodiment, information bank 32, communication feature storehouse 33 and information acquisition submodule 34 all communicate to connect recognin module 31, and information bank 32 is corresponding with the data in communication feature storehouse 33 associates, information acquisition submodule 34 is for scanning user, and scanning result is delivered to recognin module 31, image data in scanning result and information bank 32 is compared by recognin module 31, and calls corresponding identity information from communication feature storehouse 33.
In this example embodiment, information bank 32 and communication feature storehouse 33 are open systems, carry out typing to newly-increased customer information.And, automatic identification system in this example embodiment also comprises reminiscences 36, reminiscences 36 communicates to connect recognin module 31, send alarm command to reminiscences 36 during the pictorial information not identical with scanning result in comformed information storehouse 32 of recognin module 31, reminiscences 36 gives the alarm the data of reminding client's typing new.
The beneficial effect of this exemplary embodiment is, compared with prior art, client is scanned by information acquisition submodule 34, and carry out information comparison by recognin module 31 and information bank 32, data again in Automatically invoked communication feature storehouse 33, thus realize the function automatically identifying and automatically export data, reliably efficiently, there is extraordinary marketable value and the convenient commercial value promoted.
The foregoing is only exemplary partial embodiment of the present disclosure, not in order to limit the disclosure, all within spirit of the present disclosure and principle, any amendment done, equivalent replacement, improvement etc., all should be included within protection domain of the present disclosure.
Claims (10)
1. a bank transaction method, is characterized in that, comprising:
Step 11, service providing end receive the service request that client is sent by the instant communication software on mobile terminal;
Step 12, described service providing end according to described service request, for described client handles related service.
2. bank transaction method according to claim 1, is characterized in that, described step S11 comprises:
Described service providing end receives the described service request that described client is sent by described instant communication software; Wherein said service providing end and client all have respective communication feature number, set up instant messaging contact between described service providing end and client by respective communication feature number.
3. bank transaction method according to claim 1, is characterized in that, described step S12 comprises:
Described queuing sequence number, according to described service request, automatically for described client generates the queuing sequence number handling described business, and is sent to described client by described instant communication software by described service providing end.
4. bank transaction method according to claim 1, is characterized in that, described step S12 comprises:
Described service providing end, according to described service request, provides electronics pre-fill single system to log in entrance to described client, and receives and preserve the relevant information that described client fills in described electronics pre-fill single system.
5. bank transaction method according to claim 4, is characterized in that, described step S12 also comprises:
After client fills out and singly completes in described electronics pre-fill single system, described service providing end is that described client distributes a queuing sequence number automatically, and this queuing sequence number is associated with single information of filling out of described client in described electronics pre-fill single system.
6. bank transaction method according to claim 4, is characterized in that, described step S12 comprises:
Described service providing end is according to described service request, and when providing electronics pre-fill single system to log in entrance to described client, prompting user input queue sequence number is to log in described electronics pre-fill single system;
Described service providing end receives the relevant information that described client fills in described electronics pre-fill single system, and preserves after this relevant information being associated with described queuing sequence number;
Wherein said queuing sequence number is that described client generates by service providing end according to described service request automatically, and sends to described client by described instant communication software in advance.
7. the bank transaction method according to claim 3 or 5-6 any one, is characterized in that, also comprises after described step S12:
While described service providing end is described client's distribution sort sequence number, the corresponding relation between the communication feature number automatically setting up described queuing sequence number and described client;
The identity information of the client corresponding with described queuing sequence number is verified.
8. bank transaction method according to claim 7, is characterized in that, the described identity information to the client corresponding with described queuing sequence number carries out checking and comprises:
When determining that described client is positioned at service reception position, obtain the biological information of described client;
According to the queuing sequence number of described client, obtain the communication feature number when described client sends service request, according to described communication feature number, from the information bank set up in advance, obtain the reserved biological information of the personnel be associated with described communication feature number;
By the biological information of client described in described service reception position acquisition, compare with the reserved biological information of the personnel be associated with described communication feature number obtained from the information bank set up in advance.
9. bank transaction method according to claim 8, is characterized in that, what store in described information bank is facial picture, and the biological information obtaining described client comprises:
Scan the face of described client.
10. bank transaction method according to claim 9, is characterized in that, the described identity information to the client corresponding with described queuing sequence number is verified and also comprised:
When determining pictorial information not identical with scanning result in described information bank, give the alarm the data of reminding described client's typing new.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201510314350.XA CN105373957A (en) | 2014-06-10 | 2015-06-09 | Banking transaction method and banking transaction system |
Applications Claiming Priority (27)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2014102568156 | 2014-06-10 | ||
| CN201410256815 | 2014-06-10 | ||
| CN201410370432 | 2014-07-30 | ||
| CN2014103704321 | 2014-07-30 | ||
| CN2014104296692 | 2014-08-27 | ||
| CN201410429669 | 2014-08-27 | ||
| CN201410486631 | 2014-09-22 | ||
| CN2014104866319 | 2014-09-22 | ||
| CN201410523028 | 2014-10-08 | ||
| CN2014105230283 | 2014-10-08 | ||
| CN201410566254 | 2014-10-22 | ||
| CN201410566254X | 2014-10-22 | ||
| CN201410602769 | 2014-10-31 | ||
| CN2014106027690 | 2014-10-31 | ||
| CN201410647925 | 2014-11-14 | ||
| CN2014106479255 | 2014-11-14 | ||
| CN201410773991 | 2014-12-14 | ||
| CN2014107739917 | 2014-12-14 | ||
| CN201410818616 | 2014-12-24 | ||
| CN201410818616X | 2014-12-24 | ||
| CN201510023208X | 2015-01-16 | ||
| CN201510023208 | 2015-01-16 | ||
| CN2015101705216 | 2015-04-12 | ||
| CN201510170521 | 2015-04-12 | ||
| CN201510278632 | 2015-05-27 | ||
| CN2015102786329 | 2015-05-27 | ||
| CN201510314350.XA CN105373957A (en) | 2014-06-10 | 2015-06-09 | Banking transaction method and banking transaction system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105373957A true CN105373957A (en) | 2016-03-02 |
Family
ID=55376133
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201510314350.XA Pending CN105373957A (en) | 2014-06-10 | 2015-06-09 | Banking transaction method and banking transaction system |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN105373957A (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105959318A (en) * | 2016-07-12 | 2016-09-21 | 上海木爷机器人技术有限公司 | Service processing method based on robot |
| CN107767522A (en) * | 2017-10-24 | 2018-03-06 | 深圳怡化电脑股份有限公司 | A kind of queuing management method, Zero queuing device and terminal device |
| CN111553833A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Global business handling support system based on government affair service one-window comprehensive acceptance |
| CN114221921A (en) * | 2021-11-22 | 2022-03-22 | 中国建设银行股份有限公司 | Instant messaging method, device, equipment and storage medium for mobile bank |
Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1797483A (en) * | 2004-12-30 | 2006-07-05 | 成都三泰电子实业有限公司 | Long-distance service system and method for implementing long-distance service |
| CN102496203A (en) * | 2011-10-28 | 2012-06-13 | 汉口银行股份有限公司 | System and method using cellphones to acquire queue numbers |
| CN102625235A (en) * | 2012-03-02 | 2012-08-01 | 李朋涛 | Route navigation method based on cell phone user chain |
-
2015
- 2015-06-09 CN CN201510314350.XA patent/CN105373957A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1797483A (en) * | 2004-12-30 | 2006-07-05 | 成都三泰电子实业有限公司 | Long-distance service system and method for implementing long-distance service |
| CN102496203A (en) * | 2011-10-28 | 2012-06-13 | 汉口银行股份有限公司 | System and method using cellphones to acquire queue numbers |
| CN102625235A (en) * | 2012-03-02 | 2012-08-01 | 李朋涛 | Route navigation method based on cell phone user chain |
Non-Patent Citations (1)
| Title |
|---|
| 孟凡霞: "微信银行实至名归尚待时日", 《北京商报》 * |
Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN105959318A (en) * | 2016-07-12 | 2016-09-21 | 上海木爷机器人技术有限公司 | Service processing method based on robot |
| CN105959318B (en) * | 2016-07-12 | 2019-07-23 | 上海木木聚枞机器人科技有限公司 | Service processing method based on robot |
| CN107767522A (en) * | 2017-10-24 | 2018-03-06 | 深圳怡化电脑股份有限公司 | A kind of queuing management method, Zero queuing device and terminal device |
| CN111553833A (en) * | 2020-06-19 | 2020-08-18 | 上海讯久网络科技有限公司 | Global business handling support system based on government affair service one-window comprehensive acceptance |
| CN114221921A (en) * | 2021-11-22 | 2022-03-22 | 中国建设银行股份有限公司 | Instant messaging method, device, equipment and storage medium for mobile bank |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN103248699B (en) | Multi-account processing method of single sign on (SSO) information system | |
| CN101350114B (en) | Bank queuing machine, system and method for processing queue | |
| US7703691B2 (en) | Multiple device and/or user association | |
| CN105373957A (en) | Banking transaction method and banking transaction system | |
| US11734667B2 (en) | Resource allocation method and device, and electronic payment method | |
| CN106204222A (en) | Order data treating method and apparatus | |
| GB2461781A (en) | Method and a system for performing an automated teller machine (ATM) transaction | |
| CN101488243A (en) | System and method for implementing pre-order filling while in queue | |
| CN110717800A (en) | Digital processing method, device and system for restaurant stores | |
| CN108364225B (en) | Self-service opening method, system, equipment and storage medium | |
| US20140040141A1 (en) | Use of check-face meta-data for enhanced transaction processing | |
| CN108881500B (en) | Configuration method and configuration device of domain name protection system | |
| CN105976218A (en) | Order management system | |
| CN105450680A (en) | Service method for data sharing | |
| CN107231393A (en) | A kind of conversation processing method and device | |
| CN111489174A (en) | E-commerce platform information interaction and transaction system | |
| CN112308585A (en) | Method, device and storage medium for realizing virtual resource distribution | |
| CN101021918A (en) | Network platform for realizing long distance hotel room reservation | |
| CN112686587A (en) | Method and device for supporting modification of received information | |
| CN103198428A (en) | System and method for air depositing and withdrawing of bank | |
| CN1946108A (en) | Method and method for realizing online payment of telephone | |
| CN108846727B (en) | Combined operation method and device for fresh vegetables and fruits | |
| KR20160031577A (en) | Method and server for ordering goods of home shopping | |
| CN109410415A (en) | Operation system and method | |
| CN111815221B (en) | Method for rapidly acquiring logistics electronic bill |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination |