CN106068020A - Hinting abnormal states method and device - Google Patents
Hinting abnormal states method and device Download PDFInfo
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- CN106068020A CN106068020A CN201610361434.3A CN201610361434A CN106068020A CN 106068020 A CN106068020 A CN 106068020A CN 201610361434 A CN201610361434 A CN 201610361434A CN 106068020 A CN106068020 A CN 106068020A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W24/00—Supervisory, monitoring or testing arrangements
- H04W24/04—Arrangements for maintaining operational condition
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Abstract
The invention discloses a kind of hinting abnormal states method and device, belong to field of terminal technology.Described method includes: during conversing, and determines that the network environment of terminal is in abnormality；While display text prompt information, playing audio prompt information, described text prompt information and described audio prompt information are used for pointing out user network environment to be in abnormality.During the present invention is by conversing in terminal, if it is determined that the network environment of terminal is in abnormality, the most not only show text prompt information, also can play audio prompt information simultaneously, it is thus possible to from vision and acoustically user is pointed out, ensure that the purpose that can reach to point out user, improve reliability.
Description
Technical field
The present invention relates to field of terminal technology, particularly to a kind of hinting abnormal states method and device.
Background technology
Along with the development of communication technology and universal, various ways can be used between user to converse, as by operation
The communication network that business provides is conversed, or the call function provided by social networking application carries out call etc..
During conversing, speech quality can be affected by network environment, when any user carrying out conversing
When terminal network environment is in abnormality, call can be caused to be smoothed out.Now, above-mentioned feelings are known for the ease of user
Condition, the above-mentioned terminal being in abnormality can show text prompt message, to point out user network environment to be in abnormality.
Such as, text prompting message can be " your Network Abnormal please bear with ", can when user sees text prompting message
Abnormal to know that current network environment occurs.
During realizing the present invention, inventor finds that prior art at least there is problems in that
In communication process, user may will not close the display screen of injection terminal, also would not see the text of terminal demonstration
Information, therefore, only shows that text prompt information may be unable to reach the purpose of prompting user.
Summary of the invention
In order to solve problem of the prior art, embodiments provide a kind of hinting abnormal states method and device.
Described technical scheme is as follows:
First aspect, it is provided that a kind of hinting abnormal states method, described method includes:
During conversing, determine that the network environment of terminal is in abnormality；
While display text prompt information, play audio prompt information, described text prompt information and described audio frequency
Information is used for pointing out user network environment to be in abnormality.
Second aspect, it is provided that a kind of hinting abnormal states method, described method includes:
During terminal is conversed, according to the network environment status information of described terminal, it is judged that described terminal
Whether network environment is in abnormality；
When the network environment determining described terminal is in abnormality, sends Network Abnormal message to described terminal, make
Described terminal display text prompt information while, play audio prompt information, described text prompt information and described sound
Frequently information is used for pointing out user network environment to be in abnormality.
The third aspect, it is provided that a kind of hinting abnormal states device, described device includes:
Determine module, for during conversing, determine that the network environment of terminal is in abnormality；
Reminding module, for, while display text prompt information, playing audio prompt information, described text prompt is believed
Breath and described audio prompt information are used for pointing out user network environment to be in abnormality.
Fourth aspect, it is provided that a kind of hinting abnormal states device, described device includes:
Judge module, for during terminal is conversed, according to the network environment status information of described terminal, sentences
Whether the network environment of disconnected described terminal is in abnormality；
Sending module, for when the network environment determining described terminal is in abnormality, sends net to described terminal
Network unexpected message so that described terminal, while display text prompt information, plays audio prompt information, described text prompt
Information and described audio prompt information are used for pointing out user network environment to be in abnormality.
The technical scheme that the embodiment of the present invention provides has the benefit that
The method and device that the embodiment of the present invention provides, during conversing in terminal, if it is determined that terminal
Network environment be in abnormality, the most not only show text prompt information, also can play audio prompt information simultaneously, it is thus possible to
Enough from vision and acoustically user is pointed out, it is ensured that can reach to point out the purpose of user, improve reliability.
Accompanying drawing explanation
For the technical scheme being illustrated more clearly that in the embodiment of the present invention, in embodiment being described below required for make
Accompanying drawing be briefly described, it should be apparent that, below describe in accompanying drawing be only some embodiments of the present invention, for
From the point of view of those of ordinary skill in the art, on the premise of not paying creative work, it is also possible to obtain other according to these accompanying drawings
Accompanying drawing.
Fig. 1 is the structural representation of a kind of interactive system that the embodiment of the present invention provides；
Fig. 2 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides；
Fig. 3 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides；
Fig. 4 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides；
Fig. 5 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides；
Fig. 6 is the structural representation of a kind of hinting abnormal states device that the embodiment of the present invention provides；
Fig. 7 is the structural representation of a kind of hinting abnormal states device that the embodiment of the present invention provides；
Fig. 8 is the structural representation of a kind of terminal that the embodiment of the present invention provides；
Fig. 9 is the structural representation of a kind of server that the embodiment of the present invention provides.
Detailed description of the invention
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is carried out clear, complete
Describe, it is clear that described embodiment is a part of embodiment of the present invention rather than whole embodiments wholely.Based on this
Embodiment in bright, the every other enforcement that those of ordinary skill in the art are obtained under not making creative work premise
Example, broadly falls into the scope of protection of the invention.
Fig. 1 is the structural representation of a kind of interactive system that the embodiment of the present invention provides, and sees Fig. 1, this interactive system bag
Including at least two terminal and server, this at least two terminal is all connected by network with server.
Wherein, this server is for providing communication network for this at least two terminal, and this at least two terminal can be based on
The communication network that server provides is conversed, and this call can be voice-frequency telephony or video calling.
Further, this server can be base station server or social networking application server etc., the embodiment of the present invention pair
This does not limits.This social networking application server can be instant communication server or information displaying server etc., and the present invention is real
Execute example this is not limited.Such as, when this server is social networking application server, this at least two terminal adds same society
Hand over application group, converse in this social networking application group, the two or more terminals in this social networking application group
All can add this call, it is of course also possible to be added without this call.
In the embodiment of the present invention, during at least two terminal is conversed, this server can obtain each terminal
Network environment status information, according to the network environment status information got, it is judged that whether the network environment of each terminal is located
In abnormality.
For each terminal being directed at least two terminal, when this server is according to the network environment status of this terminal
Information determines when the network environment of this terminal is in abnormality, sends Network Abnormal message to this terminal, when this terminal receives
During to this Network Abnormal message, while display text prompt information, play audio prompt information such that it is able to from vision and
Acoustically user is pointed out.
During conversing, it is also possible to judge by terminal oneself whether the network environment of local terminal is in abnormal shape
State.That is to say, in another embodiment that the embodiment of the present invention provides, each terminal, during conversing, obtains this
The network environment status information of end, according to the network environment status information obtained, it is judged that it is different whether the network environment of local terminal is in
Often state.When the network environment determining local terminal is in abnormality, while display text prompt information, play audio frequency and carry
Show information.
Fig. 2 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides.Holding of this inventive embodiments
Row main body is terminal, sees Fig. 2, and the method includes:
201, during conversing, determine that the network environment of terminal is in abnormality.
202, while display text prompt information, audio prompt information, text information and this audio frequency are play
Information is used for pointing out user network environment to be in abnormality.
The method that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the network of terminal
Environment is in abnormality, the most not only shows text prompt information, also can play audio prompt information such that it is able to from regarding simultaneously
Feel and acoustically user pointed out, it is ensured that can reach to point out the purpose of user, improve reliability.
Optionally it is determined that the network environment of terminal is in abnormality, including:
When receiving the Network Abnormal message that server sends, determine that network environment is in abnormality, this server
Judge for the network environment status information according to this terminal whether the network environment of this terminal is in abnormality.
Optionally it is determined that the network environment of terminal is in abnormality, including:
When the packet loss of this terminal is more than the first predetermined threshold value, determine that network environment is in abnormality；Or,
When the packet loss of this terminal is more than preset duration more than the duration of this first predetermined threshold value, determine network rings
Border is in abnormality.
Optionally it is determined that the network environment of terminal is in abnormality, including:
When the code check of this terminal is less than the second predetermined threshold value, determine that network environment is in abnormality；Or,
When the code check of this terminal is more than preset duration less than the duration of the second predetermined threshold value, determine at network environment
In abnormality.
Optionally it is determined that the network environment of terminal is in abnormality, including:
When the card of this terminal pause rate more than three predetermined threshold value time, determine that network environment is in abnormality；Or,
When card the rate of this terminal is more than preset duration more than the duration of the 3rd predetermined threshold value, determine network environment
It is in abnormality.
Alternatively, while display text prompt information, play audio prompt information, including:
Every the first preset duration, show text information, and play this audio prompt information, text prompting letter
Breath display time a length of second preset duration, the playing duration of this audio prompt information is the 3rd preset duration, this first preset
Duration is more than this second preset duration, and this first preset duration is more than the 3rd preset duration.
Alternatively, this second preset duration is not less than the 3rd preset duration.
Above-mentioned all optional technical schemes, can use and arbitrarily combine the alternative embodiment forming the present invention, at this no longer
Repeat one by one.
Fig. 3 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides.Holding of this inventive embodiments
Row main body is server, sees Fig. 3, and the method includes:
301, during terminal is conversed, according to the network environment status information of this terminal, it is judged that this terminal
Whether network environment is in abnormality.
302, when the network environment determining this terminal is in abnormality, send Network Abnormal message to this terminal, make
Obtain this terminal while display text prompt information, play audio prompt information, text information and this audio prompt
Information is used for pointing out user network environment to be in abnormality.
The method that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the net of this terminal
Network environment is in abnormality, then send Network Abnormal message to terminal so that terminal not only shows text prompt information, also can
Play audio prompt information such that it is able to from vision and acoustically user is pointed out, it is ensured that prompting can be reached simultaneously
The purpose of user, improves reliability.
Alternatively, this network environment status information includes packet loss, according to the network environment status information of this terminal, it is judged that
The network environment of this terminal is in abnormality, including:
Judge that whether the packet loss of this terminal is more than the first predetermined threshold value；
When the packet loss of this terminal is more than this first predetermined threshold value, determine that the network environment of this terminal is in abnormal shape
State；Or,
When the packet loss of this terminal is more than preset duration more than the duration of this first predetermined threshold value, determine this terminal
Network environment be in abnormality.
Alternatively, this network environment status information includes code check, according to the network environment status information of this terminal, it is judged that should
The network environment of terminal is in abnormality, including:
Judge that whether the code check of this terminal is less than the second predetermined threshold value；
When the code check of this terminal is less than the second predetermined threshold value, determine that the network environment of this terminal is in abnormality；Or
Person,
When the code check of this terminal is more than preset duration less than the duration of the second predetermined threshold value, determine the net of this terminal
Network environment is in abnormality.
Alternatively, this network environment status information includes card rate, according to the network environment status information of this terminal, it is judged that
The network environment of this terminal is in abnormality, including:
Judge that whether the card of this terminal pauses rate more than the 3rd predetermined threshold value；
When the card of this terminal pause rate more than three predetermined threshold value time, determine that the network environment of this terminal is in abnormality；
Or,
When card the rate of this terminal is more than preset duration more than the duration of the 3rd predetermined threshold value, determine this terminal
Network environment is in abnormality.
Alternatively, the method also includes:
When the network environment determining this terminal switches to normal condition, send network normal messages to this terminal so that
This terminal stops display text information, and stops playing this audio prompt information.
Alternatively, this call is video calling or voice-frequency telephony.
Above-mentioned all optional technical schemes, can use and arbitrarily combine the alternative embodiment forming the present invention, at this no longer
Repeat one by one.
Fig. 4 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides.The embodiment of the present invention with by
The network environment of terminal judges local terminal illustrates as a example by whether being in abnormality, sees Fig. 4, and the method includes:
401, terminal is during conversing, and obtains network environment status information.
Wherein, this terminal can be computer, mobile phone, panel computer etc., and this terminal can be by leading to that operator provides
Communication network, converses with at least one terminal, it is also possible to the call function provided by social networking application, with at least one terminal
Converse.Network environment residing when terminal is conversed can be 2G, 3G, 4G, Wi-Fi (Wireless-Fidelity,
Wireless Fidelity) etc. network environment, and this call can be video calling or voice-frequency telephony, and this is not done by the embodiment of the present invention
Limit.
Such as, social networking application group includes multiple terminal, and any terminal in this social networking application group all can trigger many
People's call function, initiates call request to other-end in this social networking application group, accepts the terminal of this call request
Add call.
Know the state of network environment for the ease of user, for carrying out any terminal conversed, enter in this terminal
During row call, this terminal obtains the network environment status information of local terminal, and this network environment status information is used for representing this
The network environment state in which of terminal, this terminal is according to this network environment status information, it can be determined that current network environment
It is in normal condition or abnormality.
402, terminal is according to this network environment status information, it is judged that whether the network environment of this terminal is in abnormality.
Specifically, this network environment status information can include packet loss, code check and Ka Dun lead at least one, then pin
For above-mentioned three kinds of network environment status information, this step 402 may comprise steps of at least one in 4021-4023:
4021, whether this terminal judges packet loss is more than the first predetermined threshold value, when this packet loss is more than the first predetermined threshold value
Time, determine that the network environment of this terminal is in abnormality.And when this packet loss is not more than the first predetermined threshold value, determine this end
The network environment of end is in normal condition.
Wherein, packet loss refers to the ratio between lost data packet number and the packet total quantity transmitted, can
With include receive packet loss or send packet loss, receive packet loss refer to receive packet time, lost data packet number with
Ratio between received data bag total quantity, when transmission packet loss refers to send packet, lost data packet number
And the ratio between the packet total quantity sent.Any or the multiple packet loss of concrete employing can by technical staff in advance
Determining, this is not limited by the embodiment of the present invention.
It addition, this first predetermined threshold value can determine according to the packet loss under general networking environment, or by technical staff
Predetermined, this is not limited by the embodiment of the present invention.
In another embodiment, in order to improve accuracy, this step 4021 can be replaced by following steps: this terminal determines
When this packet loss is more than the first predetermined threshold value, obtain this packet loss duration more than the first predetermined threshold value, when this is lasting
When length is more than preset duration, just determine that the network environment of this terminal is in abnormality.And when the packet loss of this terminal is not more than
First predetermined threshold value, or packet loss is not more than preset duration more than the duration of the first predetermined threshold value, it is determined that this terminal
Network environment be in normal condition.
During in view of terminal packet loss at short notice more than the first predetermined threshold value, the call of user will not be caused relatively
Big impact, points out without to user, therefore, in order to improve accuracy, prevents erroneous judgement, and terminal is determining that packet loss is more than
During the first predetermined threshold value, do not immediately determine that the network environment of terminal is in abnormality, but obtain packet loss more than first
The duration of predetermined threshold value, only when duration is longer, just can determine whether that the network environment of terminal is in abnormality, thus
User is pointed out.
4022, whether this terminal judges code check is less than the second predetermined threshold value, when this code check is less than the second predetermined threshold value, really
The network environment of this terminal fixed is in abnormality.And when this code check is not less than the second predetermined threshold value, determine the net of this terminal
Network environment is in normal condition.
Wherein, code check refers to the data bits of transmitted per unit time when data are transmitted, can include receive code check or
Send code check, receive the data bits received in the unit interval when code check refers to receive data, send code check and refer to send data
Time the unit interval in send data bits.Concrete employing is any or various code rate can be predefined by technical staff, this
This is not limited by inventive embodiments.
It addition, this second predetermined threshold value can determine according to the code check under general networking environment, or pre-by technical staff
First determining, this is not limited by the embodiment of the present invention.
In another embodiment, in order to improve accuracy, this step 4022 can be replaced by following steps: this terminal determines
When this code check is less than the second predetermined threshold value, obtain this code check duration less than the second predetermined threshold value, when this duration is big
When preset duration, just determine that the network environment of this terminal is in abnormality.And when the code check of this terminal is pre-not less than second
If threshold value, or code check is not more than preset duration less than the duration of the second predetermined threshold value, it is determined that the network rings of this terminal
Border is in normal condition.
During in view of terminal code check at short notice less than the second predetermined threshold value, will not the call of user be caused bigger
Impact, points out without to user, therefore, in order to improve accuracy, prevents erroneous judgement, and terminal is determining that code check is less than second
During predetermined threshold value, do not immediately determine that the network environment of terminal is in abnormality, but obtain code check and preset threshold less than second
The duration of value, only when duration is longer, just can determine whether that the network environment of terminal is in abnormality, thus to user
Point out.
4023, whether this terminal judges card rate of pausing is more than the 3rd predetermined threshold value, when this card pauses rate more than the 3rd predetermined threshold value
Time, determine that the network environment of this terminal is in abnormality.And when this card rate of pausing is not more than three predetermined threshold value, determine this end
The network environment of end is in normal condition.
Wherein, during conversing, if the network environment of terminal is poor, can cause and can not receive the other side's use
The data that family is sent, thus cause card.Card rate refers to that the broadcasting card in the unit interval pauses number of times.
It addition, the 3rd predetermined threshold value can determine according to the card rate of pausing under general networking environment, or by technical staff
Predetermined, this is not limited by the embodiment of the present invention.
In another embodiment, in order to improve accuracy, this step 4022 can be replaced by following steps: this terminal determines
This card pause rate more than three predetermined threshold value time, obtain this card rate of pausing more than the duration of the 3rd predetermined threshold value, when this is lasting
When length is more than preset duration, just determine that the network environment of this terminal is in abnormality.And when the card of this terminal pauses rate no more than
3rd predetermined threshold value, or card rate is not more than preset duration more than the duration of the 3rd predetermined threshold value, it is determined that this terminal
Network environment be in normal condition.
In view of terminal card at short notice pause rate more than three predetermined threshold value time, the call of user will not be caused relatively
Big impact, points out without to user, therefore, in order to improve accuracy, prevents erroneous judgement, and terminal is determining that card rate is more than
During three predetermined threshold value, do not immediately determine that the network environment of terminal is in abnormality, but obtain card rate more than the 3rd
The duration of predetermined threshold value, only when duration is longer, just can determine whether that the network environment of terminal is in abnormality, thus
User is pointed out.
It should be noted is that, this terminal can obtain the multiple network ring in above-mentioned three kinds of network environment status information
Border status information, and carry out comprehensive descision according to the multiple network environmental state information got, whether determine network environment
It is in abnormality.Such as, this terminal can obtain packet loss and code check, when packet loss is more than the first predetermined threshold value, and code check
During less than the second predetermined threshold value, determine that network environment is in abnormality, and when this packet loss be not more than the first predetermined threshold value or
When person's code check is not less than the second predetermined threshold value, determine that network environment is in normal condition.Certainly, this terminal can also use other
The network environment status information of type judges, this is not limited by the embodiment of the present invention.
Need explanation on the other hand, with terminal oneself, the embodiment of the present invention only judges whether the network environment of local terminal is in
Illustrate as a example by abnormality, it practice, during conversing, it is also possible to the network rings of terminal is judged by server
Whether border is in abnormality.When the network environment that server determines any terminal is in abnormality, send to this terminal
Network Abnormal message, this terminal receives this Network Abnormal message and i.e. can determine that the network environment of local terminal is in abnormality, tool
Body process will illustrate in next embodiment, not repeat them here.
403, when determining that network environment is in abnormality, this terminal carries every the first preset duration, the display text
Show information, and play this audio prompt information simultaneously.
When determining that network environment is in abnormality, represent that the speech quality of terminal is poor, carrying out the process conversed
In be likely to result in user can't hear the other user sound or occur card, then know these feelings in time for the ease of user
Condition, user can be pointed out by this terminal.
Specifically, when user is pointed out by this terminal, text prompt information can be shown on the display screen of terminal,
Meanwhile, play audio prompt information, text information and this audio prompt information also by speaker to be used for pointing out user
Network environment is in abnormality, uses two kinds of information simultaneously, can either visually point out, it is also possible to
Pointing out from acoustically, prompting mode is various comprehensively, it is ensured that even if can also hear when user does not pays close attention to display screen
This audio prompt information, has reached to point out the purpose of user.
Wherein, the particular content of text information and this audio prompt information can be predefined by server, or
Person is determined by user, and this is not limited by the embodiment of the present invention.
Alternatively, this audio prompt information can include the voice data with Negative Affect color, to embody network rings
The situation that border is abnormal.
Further, due to show constantly text information or play this audio prompt information can be to user
Call interferes, and therefore, in order to point out user on the premise of reducing interference, this terminal can be preset every first
Duration, shows text information, and plays this audio prompt information, and this first preset duration is the prompting week of this terminal
Phase.
Wherein, a length of second preset duration during the display of text information, the playing duration of this audio prompt information
Being the 3rd preset duration, this first preset duration is more than this second preset duration, and this first preset duration is pre-more than the 3rd
If duration.
Alternatively, during this terminal demonstration text information, default animation effect can be used to show, to attract
User, it is ensured that reach to point out the purpose of user.This default animation effect can be predefined by server, it is also possible to true by user
Fixed, this is not limited by the embodiment of the present invention.When the display duration of text information will arrive the second preset duration,
This terminal can gradually conceal text information.
Further, the interference ratio text information caused the call of user due to this audio prompt information is made
The interference become is more strong, then in order to reduce interference, this second preset duration can be not less than the 3rd preset duration.Namely
It is that, within each prompting cycle, this terminal, while display text prompt information, plays audio prompt information, through the 3rd
After preset duration, this terminal continues display text prompt information, but no longer plays audio prompt information, until text prompting letter
After the display duration of breath reaches the second preset duration, this terminal no longer shows text information.
Such as, this first preset duration is 5 seconds, and this second preset duration is 3 seconds, and the 3rd preset duration is 1 second, the most often
Every 5 seconds, this terminal can show the text prompt information of 3 seconds, and plays the audio prompt information of 1 second.
Wherein, text information and this audio prompt information can be by user setups, or by terminal default setting,
Or being arranged by social networking application, this is not limited by the embodiment of the present invention.
It should be noted that the embodiment of the present invention only illustrates as a example by a terminal, and it practice, at least two
During terminal is conversed, each terminal all can perform above-mentioned steps 401-403, when network environment is in abnormality
Prompting user.
During performing step 403, this terminal can also continue to obtain network environment status information, continues to judge net
Whether network environment is in abnormality, and when the network environment determining this terminal switches to normal condition, this terminal can stop
Display text information, and stop playing this audio prompt information, no longer user is pointed out.
Alternatively, terminal determines when network environment is in abnormality, it is also possible to send Network Abnormal notice to server,
This Network Abnormal notice is sent to the distant terminal carrying out conversing with this terminal so that these distant terminals receive by server
During this Network Abnormal notice, it is also possible to the prompting above-mentioned terminal of user is in abnormality.Further, distant terminal is used in prompting
During family, it is also possible to while display text prompt information, play audio prompt information, to guarantee the mesh reaching to point out user
's.
Such as, during terminal A and terminal B are conversed, when the network environment of terminal A is in abnormality, permissible
Display text prompt information " your Network Abnormal ", and play audio prompt information, and, terminal A can also send to server
Network Abnormal notifies, server send Network Abnormal notice to terminal B, when terminal B receives this Network Abnormal notice, also shows
Show text prompt information " Network Abnormal of the other side ", and play audio prompt information.
The method that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the network of terminal
Environment is in abnormality, the most not only shows text prompt information, also can play audio prompt information such that it is able to from regarding simultaneously
Feel and acoustically user pointed out, it is ensured that can reach to point out the purpose of user, improve reliability.
Fig. 5 is the flow chart of a kind of hinting abnormal states method that the embodiment of the present invention provides.The embodiment of the present invention with by
Server judges the network environment of terminal illustrates as a example by whether being in abnormality, sees Fig. 5, and the method includes:
501, during at least two terminal is conversed, server obtains the network environment status letter of each terminal
Breath.
502, server is according to the network environment status information got, it is judged that whether the network environment of each terminal is in
Abnormality.
Wherein, this at least two terminal can include computer, mobile phone, panel computer etc., and this server can be base station
Server or social networking application server, this call can be video calling or voice-frequency telephony, and the embodiment of the present invention is to this not
Limit.
This network environment status information, for representing the network environment state in which of terminal, can include packet loss, code
At least one in rate and card rate, naturally it is also possible to including other kinds of status information, this is not done by the embodiment of the present invention
Limit.
Step 501-502 is similar with above-mentioned steps 401-402, does not repeats them here.
503, when the network environment that server determines any terminal is in abnormality, Network Abnormal is sent to this terminal
Message.
504, when this terminal receives this Network Abnormal message, determine that network environment is in abnormality, then in display
While text prompt information, play audio prompt information.
For any terminal in this at least two terminal, when server, to determine that the network environment of this terminal is in different
Often during state, sending Network Abnormal message to this terminal, this terminal can determine the net of this terminal according to this Network Abnormal message
Network environment is in abnormality, and now, this terminal can use text prompt information and audio prompt information, carries user
Show.Wherein, text information and this audio prompt information are used for pointing out user network environment to be in abnormality.
In subsequent process, when the network environment determining this terminal switches to normal condition, just sending network to this terminal
Often message, when this terminal receives this network normal messages, it may be determined that network environment recovers normal, now, and this terminal
Stop display text information, and stop playing this audio prompt information, no longer user is pointed out.
Wherein, this terminal demonstration text prompt information is similar with above-mentioned steps 403 with the process playing audio prompt information,
Do not repeat them here.
It addition, server determines when the network environment of any terminal is in abnormality, send Network Abnormal to this terminal
Message, it is also possible to also sending Network Abnormal message to the distant terminal carrying out conversing with this terminal, distant terminal receives network
During unexpected message, it is also possible to prompting this terminal of user is in abnormality.Further, distant terminal is when pointing out user, also
Audio prompt information can be play, to guarantee the purpose reaching to point out user while display text prompt information.
Such as, during terminal A and terminal B are conversed, server determines that the network environment of terminal A is in abnormal shape
During state, Network Abnormal message can be sent to terminal A, by terminal A display text prompt information " your Network Abnormal ", and play
Audio prompt information, and, server can also send the Network Abnormal message for terminal A to terminal B, and terminal B receives this
During Network Abnormal message, display that text prompt information " Network Abnormal of the other side ", and play audio prompt information.
The method that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the net of this terminal
Network environment is in abnormality, then send Network Abnormal message to terminal, when terminal receives Network Abnormal message, not only show
Text prompt information, also can play audio prompt information such that it is able to from vision and acoustically point out user simultaneously, protects
Demonstrate,prove the purpose that can reach to point out user, improve reliability.
Fig. 6 is the structural representation of a kind of hinting abnormal states device that the embodiment of the present invention provides, and sees Fig. 6, this dress
Put and include:
Determine module 601, for during conversing, determine that the network environment of terminal is in abnormality；
Reminding module 602, for, while display text prompt information, playing audio prompt information, the text is pointed out
Information and this audio prompt information are used for pointing out user network environment to be in abnormality.
The device that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the network of terminal
Environment is in abnormality, the most not only shows text prompt information, also can play audio prompt information such that it is able to from regarding simultaneously
Feel and acoustically user pointed out, it is ensured that can reach to point out the purpose of user, improve reliability.
Alternatively, this determines that module 601 is for when receiving the Network Abnormal message that server sends, determining network rings
Border is in abnormality, and this server is for judging that according to the network environment status information of this terminal the network environment of this terminal is
No it is in abnormality.
Alternatively, this determines that module 601 is for when the packet loss of this terminal is more than the first predetermined threshold value, determining network rings
Border is in abnormality；Or, when the packet loss of this terminal is more than preset duration more than the duration of this first predetermined threshold value
Time, determine that network environment is in abnormality.
Alternatively, this determines that module 601 is for when the code check of this terminal is less than the second predetermined threshold value, determining network environment
It is in abnormality；Or, when the code check of this terminal is more than preset duration less than the duration of the second predetermined threshold value, determine
Network environment is in abnormality.
Alternatively, this determine module 601 for when the card of this terminal pause rate more than three predetermined threshold value time, determine network rings
Border is in abnormality；Or, when card the rate of this terminal is more than preset duration more than the duration of the 3rd predetermined threshold value,
Determine that network environment is in abnormality.
Alternatively, this reminding module 602, for every the first preset duration, shows text information, and broadcasting should
Audio prompt information, a length of second preset duration during the display of text information, the playing duration of this audio prompt information
Being the 3rd preset duration, this first preset duration is more than this second preset duration, and this first preset duration is pre-more than the 3rd
If duration.
Alternatively, this second preset duration is not less than the 3rd preset duration.
Above-mentioned all optional technical schemes, can use and arbitrarily combine the alternative embodiment forming the present invention, at this no longer
Repeat one by one.
Fig. 7 is the structural representation of a kind of hinting abnormal states device that the embodiment of the present invention provides, and sees Fig. 7, this dress
Put and include:
Judge module 701, for during terminal is conversed, according to the network environment status information of this terminal,
Judge whether the network environment of this terminal is in abnormality；
Sending module 702, for when the network environment determining this terminal is in abnormality, sends network to this terminal
Unexpected message so that this terminal display text prompt information while, play audio prompt information, text information and
This audio prompt information is used for pointing out user network environment to be in abnormality.
The device that the embodiment of the present invention provides, during conversing in terminal, if it is determined that the net of this terminal
Network environment is in abnormality, then send Network Abnormal message to terminal so that terminal not only shows text prompt information, also can
Play audio prompt information such that it is able to from vision and acoustically user is pointed out, it is ensured that prompting can be reached simultaneously
The purpose of user, improves reliability.
Alternatively, this network environment status information includes packet loss, and this judge module 701 is for judging the packet loss of this terminal
Whether rate is more than the first predetermined threshold value；When the packet loss of this terminal is more than this first predetermined threshold value, determine the network of this terminal
Environment is in abnormality；Or, when the packet loss of this terminal is more than default more than the duration of this first predetermined threshold value
Time long, determine that the network environment of this terminal is in abnormality.
Alternatively, this network environment status information includes code check, and this judge module 701 is for judging that the code check of this terminal is
No it is less than the second predetermined threshold value；When the code check of this terminal is less than the second predetermined threshold value, determine that the network environment of this terminal is in
Abnormality；Or, when the code check of this terminal is more than preset duration less than the duration of the second predetermined threshold value, determine this end
The network environment of end is in abnormality.
Alternatively, this network environment status information includes card rate, and this judge module 701 is for judging that the card of this terminal pauses
Whether rate is more than the 3rd predetermined threshold value；When the card of this terminal pause rate more than three predetermined threshold value time, determine the network rings of this terminal
Border is in abnormality；Or, when card the rate of this terminal is more than preset duration more than the duration of the 3rd predetermined threshold value,
Determine that the network environment of this terminal is in abnormality.
Alternatively, this sending module 702 is additionally operable to when the network environment determining this terminal switches to normal condition, to this
Terminal sends network normal messages so that this terminal stops display text information, and stops playing this audio prompt letter
Breath.
Alternatively, this call is video calling or voice-frequency telephony.
Above-mentioned all optional technical schemes, can use and arbitrarily combine the alternative embodiment forming the present invention, at this no longer
Repeat one by one.
It should be understood that the hinting abnormal states device that above-described embodiment provides is in abnormal shape in prompting network environment
During state, only it is illustrated with the division of above-mentioned each functional module, in actual application, can be as desired by above-mentioned functions
Distribution is completed by different functional modules, the internal structure of terminal and server will be divided into different functional modules, with complete
Become all or part of function described above.It addition, the hinting abnormal states device of above-described embodiment offer and abnormality
Reminding method embodiment belongs to same design, and it implements process and refers to embodiment of the method, repeats no more here.
Fig. 8 is the structural representation of a kind of terminal that the embodiment of the present invention provides.This terminal may be used for implementing above-mentioned reality
Execute the function performed by terminal in the hinting abnormal states method shown by example.Specifically:
Terminal 800 can include RF (Radio Frequency, radio frequency) circuit 110, include one or more meters
The memorizer 120 of calculation machine readable storage medium storing program for executing, input block 130, display unit 140, sensor 150, voicefrequency circuit 160, biography
Defeated module 170, include one or more than one processes the parts such as the processor 180 of core and power supply 190.This area
Those of skill will appreciate that, the terminal structure shown in Fig. 8 is not intended that the restriction to terminal, can include than diagram more or
Less parts, or combine some parts, or different parts are arranged.Wherein:
RF circuit 110 can be used for receiving and sending messages or in communication process, the reception of signal and transmission, especially, by base station
After downlink information receives, transfer to one or more than one processor 180 processes；It addition, be sent to relating to up data
Base station.Generally, RF circuit 110 includes but not limited to antenna, at least one amplifier, tuner, one or more agitator, use
Family identity module (SIM) card, transceiver, bonder, LNA (Low Noise Amplifier, low-noise amplifier), duplex
Device etc..Additionally, RF circuit 110 can also be by radio communication and network and other-end communication.Described radio communication can make
By arbitrary communication standard or agreement, include but not limited to GSM (Global System of Mobile communication, entirely
Ball mobile communcations system), GPRS (General Packet Radio Service, general packet radio service), CDMA (Code
Division Multiple Access, CDMA), WCDMA (Wideband Code Division Multiple
Access, WCDMA), LTE (Long Term Evolution, Long Term Evolution), Email, SMS (Short
Messaging Service, Short Message Service) etc..
Memorizer 120 can be used for storing software program and module, the terminal institute as shown by above-mentioned exemplary embodiment
Corresponding software program and module, processor 180 is stored in software program and the module of memorizer 120 by operation, from
And perform the application of various function and data process, as based on video mutual etc. in realized.Memorizer 120 can mainly include storage
Program area and storage data field, wherein, storage program area can store the application program needed for operating system, at least one function
(such as sound-playing function, image player function etc.) etc.；Storage data field can store what the use according to terminal 800 was created
Data (such as voice data, phone directory etc.) etc..Additionally, memorizer 120 can include high-speed random access memory, it is also possible to
Including nonvolatile memory, for example, at least one disk memory, flush memory device or other volatile solid-state
Part.Correspondingly, memorizer 120 can also include Memory Controller, to provide processor 180 and input block 130 to storage
The access of device 120.
Input block 130 can be used for receiving numeral or the character information of input, and produces and user setup and function
Control relevant keyboard, mouse, action bars, optics or the input of trace ball signal.Specifically, input block 130 can include touching
Sensitive surfaces 131 and other input terminals 132.Touch sensitive surface 131, also referred to as touches display screen or Trackpad, can collect use
Family thereon or neighbouring touch operation (such as user uses any applicable object such as finger, stylus or adnexa at touch-sensitive table
Operation on face 131 or near Touch sensitive surface 131), and drive corresponding linked set according to formula set in advance.Optional
, Touch sensitive surface 131 can include touch detecting apparatus and two parts of touch controller.Wherein, touch detecting apparatus detection is used
The touch orientation at family, and detect the signal that touch operation brings, transmit a signal to touch controller；Touch controller is from touch
Receive touch information on detection device, and be converted into contact coordinate, then give processor 180, and processor 180 can be received
The order sent also is performed.Furthermore, it is possible to use the polytypes such as resistance-type, condenser type, infrared ray and surface acoustic wave
Realize Touch sensitive surface 131.Except Touch sensitive surface 131, input block 130 can also include other input terminals 132.Specifically,
Other input terminals 132 can include but not limited to physical keyboard, function key (such as volume control button, switch key etc.),
One or more in trace ball, mouse, action bars etc..
Display unit 140 can be used for the information that inputted by user of display or the information being supplied to user and terminal 800
Various graphical user interface, these graphical user interface can be made up of figure, text, icon, video and its combination in any.
Display unit 140 can include display floater 141, optionally, can use LCD (Liquid Crystal Display, liquid crystal
Show device), the form such as OLED (Organic Light-Emitting Diode, Organic Light Emitting Diode) configure display floater
141.Further, Touch sensitive surface 131 can cover display floater 141, when Touch sensitive surface 131 detects thereon or neighbouring touching
After touching operation, send processor 180 to determine the type of touch event, with preprocessor 180 according to the type of touch event
Display floater 141 provides corresponding visual output.Although in fig. 8, Touch sensitive surface 131 and display floater 141 are conducts
Two independent parts realize input and input function, but in some embodiments it is possible to by Touch sensitive surface 131 and display
Panel 141 is integrated and realizes input and output function.
Terminal 800 may also include at least one sensor 150, such as optical sensor, motion sensor and other sensings
Device.Specifically, optical sensor can include ambient light sensor and proximity transducer, and wherein, ambient light sensor can be according to environment
The light and shade of light regulates the brightness of display floater 141, and proximity transducer can cut out display when terminal 800 moves in one's ear
Panel 141 and/or backlight.As the one of motion sensor, Gravity accelerometer can detect in all directions (generally
Three axles) size of acceleration, can detect that size and the direction of gravity time static, can be used for identifying the application (ratio of mobile phone attitude
Such as horizontal/vertical screen switching, dependent game, magnetometer pose calibrating), Vibration identification correlation function (such as pedometer, percussion) etc.；Extremely
Other sensors such as the gyroscope that can also configure in terminal 800, barometer, drimeter, thermometer, infrared ray sensor, at this
Repeat no more.
Voicefrequency circuit 160, speaker 161, microphone 162 can provide the audio interface between user and terminal 800.Audio frequency
The signal of telecommunication after the voice data conversion that circuit 160 can will receive, is transferred to speaker 161, speaker 161 is converted to sound
Tone signal exports；On the other hand, the acoustical signal of collection is converted to the signal of telecommunication by microphone 162, voicefrequency circuit 160 after receiving
Being converted to voice data, then after being processed by voice data output processor 180, through RF circuit 110, to be sent to such as, another is eventually
End, or voice data is exported to memorizer 120 to process further.Voicefrequency circuit 160 is also possible that earphone jack,
To provide the communication of peripheral hardware earphone and terminal 800.
Terminal 800 can help user to send and receive e-mail by transport module 170, browse webpage and access streaming video
Deng, it has provided the user broadband internet wirelessly or non-wirelessly and has accessed.Although Fig. 8 shows transport module 170, but permissible
Being understood by, it is also not belonging to must be configured into of terminal 800, completely can be as required in the scope of the essence not changing invention
In and omit.
Processor 180 is the control centre of terminal 800, utilizes various interface and circuit to link each portion of whole mobile phone
Point, it is stored in the software program in memorizer 120 and/or module by running or performing, and calls and be stored in memorizer 120
Interior data, perform the various functions of terminal 800 and process data, thus mobile phone is carried out integral monitoring.Optionally, processor
180 can include one or more process core；Preferably, processor 180 can integrated application processor and modem processor,
Wherein, application processor mainly processes operating system, user interface and application program etc., and modem processor mainly processes nothing
Line communicates.It is understood that above-mentioned modem processor can not also be integrated in processor 180.
Terminal 800 also includes the power supply 190 (such as battery) powered to all parts, it is preferred that power supply can be by electricity
Management system is logically contiguous with processor 180, thus realizes management charging, electric discharge and power consumption by power-supply management system
The functions such as management.Power supply 190 can also include one or more direct current or alternating current power supply, recharging system, power supply event
Barrier testing circuit, power supply changeover device or the random component such as inverter, power supply status indicator.
Although not shown, terminal 800 can also include photographic head, bluetooth module etc., does not repeats them here.Specifically at this
In bright embodiment, the display unit of terminal is touch-screen display, and terminal also includes memorizer, and one or one with
On program, one of them or more than one program is stored in memorizer, and be configured to by one or more than one
Processor performs said one or more than one program comprises for implementing the finger of operation performed by terminal in above-described embodiment
Order.
Fig. 9 is the structural representation of a kind of server that the embodiment of the present invention provides, and this server 900 can be because of configuration or property
Energy is different and produces bigger difference, can include one or more central processing units (central processing
Units, CPU) 922 (such as, one or more processors) and memorizeies 932, one or more storage application journeys
The storage medium 930 (such as one or more mass memory units) of sequence 942 or data 944.Wherein, memorizer 932 He
Storage medium 930 can be of short duration storage or persistently store.The program being stored in storage medium 930 can include one or one
With upper module (diagram does not marks), each module can include a series of command operatings in server.Further, in
Central processor 922 could be arranged to communicate with storage medium 930, and perform in storage medium 930 on server 900 is a series of
Command operating.
Server 900 can also include one or more power supplys 926, one or more wired or wireless networks
Interface 950, one or more input/output interfaces 958, one or more keyboards 956, and/or, one or one
Above operating system 941, such as Windows ServerTM, Mac OS XTM, UnixTM, LinuxTM, FreeBSDTMEtc..
One of ordinary skill in the art will appreciate that all or part of step realizing above-described embodiment can pass through hardware
Completing, it is also possible to instruct relevant hardware by program and complete, described program can be stored in a kind of computer-readable
In storage medium, storage medium mentioned above can be read only memory, disk or CD etc..
The foregoing is only presently preferred embodiments of the present invention, not in order to limit the present invention, all spirit in the present invention and
Within principle, any modification, equivalent substitution and improvement etc. made, should be included within the scope of the present invention.
Claims (24)
1. a hinting abnormal states method, it is characterised in that described method includes:
During conversing, determine that the network environment of terminal is in abnormality；
While display text prompt information, play audio prompt information, described text prompt information and described audio prompt
Information is used for pointing out user network environment to be in abnormality.
Method the most according to claim 1, it is characterised in that the described network environment determining terminal is in abnormality,
Including:
When receiving the Network Abnormal message that server sends, determining that network environment is in abnormality, described server is used
Judge in the network environment status information according to described terminal whether the network environment of described terminal is in abnormality.
Method the most according to claim 1, it is characterised in that the described network environment determining terminal is in abnormality,
Including:
When the packet loss of described terminal is more than the first predetermined threshold value, determine that network environment is in abnormality；Or,
When the packet loss of described terminal is more than preset duration more than the duration of described first predetermined threshold value, determine network rings
Border is in abnormality.
Method the most according to claim 1, it is characterised in that the described network environment determining terminal is in abnormality,
Including:
When the code check of described terminal is less than the second predetermined threshold value, determine that network environment is in abnormality；Or,
When the code check of described terminal is more than preset duration less than the duration of the second predetermined threshold value, determine that network environment is in
Abnormality.
Method the most according to claim 1, it is characterised in that the described network environment determining terminal is in abnormality,
Including:
When the card of described terminal pause rate more than three predetermined threshold value time, determine that network environment is in abnormality；Or,
When card the rate of described terminal is more than preset duration more than the duration of the 3rd predetermined threshold value, determine at network environment
In abnormality.
Method the most according to claim 1, it is characterised in that described while display text prompt information, plays sound
Frequently information, including:
Every the first preset duration, show described text prompt information, and play described audio prompt information, described text prompt
A length of second preset duration during the display of information, the playing duration of described audio prompt information is the 3rd preset duration, described
One preset duration is more than described second preset duration, and described first preset duration is more than described 3rd preset duration.
Method the most according to claim 1, it is characterised in that when described second preset duration is preset not less than the described 3rd
Long.
8. a hinting abnormal states method, it is characterised in that described method includes:
During terminal is conversed, according to the network environment status information of described terminal, it is judged that the network of described terminal
Whether environment is in abnormality；
When the network environment determining described terminal is in abnormality, send Network Abnormal message to described terminal so that institute
State terminal display text prompt information while, play audio prompt information, described text prompt information and described audio frequency carry
Show that information is for pointing out user network environment to be in abnormality.
Method the most according to claim 8, it is characterised in that described network environment status information includes packet loss, described
Network environment status information according to described terminal, it is judged that the network environment of described terminal is in abnormality, including:
Judge that whether the packet loss of described terminal is more than the first predetermined threshold value；
When the packet loss of described terminal is more than described first predetermined threshold value, determine that the network environment of described terminal is in abnormal shape
State；Or,
When the packet loss of described terminal is more than preset duration more than the duration of described first predetermined threshold value, determine described end
The network environment of end is in abnormality.
Method the most according to claim 8, it is characterised in that described network environment status information includes code check, described
Network environment status information according to described terminal, it is judged that the network environment of described terminal is in abnormality, including:
Judge that whether the code check of described terminal is less than the second predetermined threshold value；
When the code check of described terminal is less than the second predetermined threshold value, determine that the network environment of described terminal is in abnormality；Or
Person,
When the code check of described terminal is more than preset duration less than the duration of the second predetermined threshold value, determine the net of described terminal
Network environment is in abnormality.
11. methods according to claim 8, it is characterised in that described network environment status information includes card rate, described
Network environment status information according to described terminal, it is judged that the network environment of described terminal is in abnormality, including:
Judge that whether the card of described terminal pauses rate more than the 3rd predetermined threshold value；
When the card of described terminal pause rate more than three predetermined threshold value time, determine that the network environment of described terminal is in abnormality；
Or,
When card the rate of described terminal is more than preset duration more than the duration of the 3rd predetermined threshold value, determine described terminal
Network environment is in abnormality.
12. methods according to claim 8, it is characterised in that described method also includes:
When the network environment determining described terminal switches to normal condition, send network normal messages to described terminal so that
Described terminal stops showing described text prompt information, and stops playing described audio prompt information.
13. 1 kinds of hinting abnormal states devices, it is characterised in that described device includes:
Determine module, for during conversing, determine that the network environment of terminal is in abnormality；
Reminding module, for display text prompt information while, play audio prompt information, described text prompt information and
Described audio prompt information is used for pointing out user network environment to be in abnormality.
14. devices according to claim 13, it is characterised in that described determine module for when receive server send
Network Abnormal message time, determine that network environment is in abnormality, described server is for according to the network rings of described terminal
Border status information judges whether the network environment of described terminal is in abnormality.
15. devices according to claim 13, it is characterised in that described determine that module is for when the packet loss of described terminal
During more than the first predetermined threshold value, determine that network environment is in abnormality；Or, when the packet loss of described terminal is more than described the
When the duration of one predetermined threshold value is more than preset duration, determine that network environment is in abnormality.
16. devices according to claim 13, it is characterised in that described determine module for when the code check of described terminal little
When the second predetermined threshold value, determine that network environment is in abnormality；Or, when the code check of described terminal presets threshold less than second
When the duration of value is more than preset duration, determine that network environment is in abnormality.
17. devices according to claim 13, it is characterised in that described determine that module is for pausing rate when the card of described terminal
During more than three predetermined threshold value, determine that network environment is in abnormality；Or, when the card of described terminal pauses rate more than the 3rd pre-
If the duration of threshold value is more than preset duration, determine that network environment is in abnormality.
18. devices according to claim 13, it is characterised in that described reminding module is used for every the first preset duration,
Show described text prompt information, and play described audio prompt information, during the display of described text prompt information a length of second
Preset duration, the playing duration of described audio prompt information is the 3rd preset duration, and described first preset duration is more than described the
Two preset duration, and described first preset duration is more than described 3rd preset duration.
19. devices according to claim 13, it is characterised in that described second preset duration is preset not less than the described 3rd
Duration.
20. 1 kinds of hinting abnormal states devices, it is characterised in that described device includes:
Judge module, for during terminal is conversed, according to the network environment status information of described terminal, it is judged that institute
Whether the network environment stating terminal is in abnormality；
Sending module, for when the network environment determining described terminal is in abnormality, sends network to described terminal different
Often message so that described terminal, while display text prompt information, plays audio prompt information, described text prompt information
It is used for pointing out user network environment to be in abnormality with described audio prompt information.
21. devices according to claim 20, it is characterised in that described network environment status information includes packet loss, institute
State judge module for judging that whether the packet loss of described terminal is more than the first predetermined threshold value；When the packet loss of described terminal is more than
During described first predetermined threshold value, determine that the network environment of described terminal is in abnormality；Or, when the packet loss of described terminal
When being more than preset duration more than the duration of described first predetermined threshold value, determine that the network environment of described terminal is in abnormal shape
State.
22. devices according to claim 20, it is characterised in that described network environment status information includes code check, described
Judge module is for judging that whether the code check of described terminal is less than the second predetermined threshold value；When the code check of described terminal is pre-less than second
If during threshold value, determine that the network environment of described terminal is in abnormality；Or, when the code check of described terminal is preset less than second
When the duration of threshold value is more than preset duration, determine that the network environment of described terminal is in abnormality.
23. devices according to claim 20, it is characterised in that described network environment status information includes card rate, institute
State judge module and whether pause rate more than the 3rd predetermined threshold value for the card judging described terminal；When the card rate of pausing of described terminal is more than
During three predetermined threshold value, determine that the network environment of described terminal is in abnormality；Or, when the card rate of pausing of described terminal is more than
When the duration of the 3rd predetermined threshold value is more than preset duration, determine that the network environment of described terminal is in abnormality.
24. devices according to claim 20, it is characterised in that described sending module is additionally operable to when determining described terminal
When network environment switches to normal condition, send network normal messages to described terminal so that it is described that described terminal stops display
Text prompt information, and stop playing described audio prompt information.
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| CN201610361434.3A CN106068020A (en) | 2016-05-26 | 2016-05-26 | Hinting abnormal states method and device |
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| CN201610361434.3A CN106068020A (en) | 2016-05-26 | 2016-05-26 | Hinting abnormal states method and device |
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