CN106067128A - The processing method of user's request and processing means - Google Patents

The processing method of user's request and processing means Download PDF

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Publication number
CN106067128A
CN106067128A CN201610354076.3A CN201610354076A CN106067128A CN 106067128 A CN106067128 A CN 106067128A CN 201610354076 A CN201610354076 A CN 201610354076A CN 106067128 A CN106067128 A CN 106067128A
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CN
China
Prior art keywords
request
resource
user
main
additional resource
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201610354076.3A
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Chinese (zh)
Inventor
叶荣炬
李峥
李慧岩
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Beijing Jingdong Century Trading Co Ltd
Beijing Jingdong Shangke Information Technology Co Ltd
Original Assignee
Beijing Jingdong Century Trading Co Ltd
Beijing Jingdong Shangke Information Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Beijing Jingdong Century Trading Co Ltd, Beijing Jingdong Shangke Information Technology Co Ltd filed Critical Beijing Jingdong Century Trading Co Ltd
Priority to CN201610354076.3A priority Critical patent/CN106067128A/en
Publication of CN106067128A publication Critical patent/CN106067128A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • G06Q30/0635Processing of requisition or of purchase orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0621Item configuration or customization

Abstract

The processing method of user's request that the embodiment of the present invention provides, additional resources based on main commodity are obtained by the retrieval of main merchandise request, receive user's selection to additional resource, submit the request data being made up of main merchandise request and additional resource request to, the real-time purchase of main commodity and additional resource is disposably completed from there through inline system, solve main commodity and problem that additional resource mutually disconnects, and meet the personalized purchasing demand of user.Further, before order is submitted to, main commodity and additional resource are carried out resource occupy-place, it is ensured that the effectiveness of request data.

Description

The processing method of user's request and processing means
Technical field
The present invention relates to computer realm, be specifically related to processing method and the processing means of a kind of user request.
Background technology
Vacationing products is as a kind of non-standardized products, and user is when subscribing, in addition to essential information, ticket information amendment, The upgrading schemes such as hotel accommodations, whether ask for visa, the information such as insurance has a lot of difference as users ' individualized requirement, as The ingredient of order cannot standardization.
Such as, product of travelling abroad, different user is to different requirement of whether having got the visa;Different trip numbers, uses There is different requirements at family to the need of many rooms;The lodging upgrading that likely occurs in activity, additional activities, also have different Demand;In trip information, some client has different trip schemes on integrally provided air flight times and order of classes or grades at school;Due to difference Trip number selected by user, having difference on the scheduled time, corresponding enjoyable favor information is also by inconsistent;User couple Whether purchase trip is insured, and buys the information such as how many insurances and also has different requirements.
On the other hand, have relatively Important Relations due to such resource information with commodity itself of spending a holiday, it is impossible to using resource information as Individually commodity are sold.
The most conventional scheme mostly is on the basis of standardized vacationing products, by signing complementary agreement or conjunction under line Together, or process the modes such as price difference under line and realize ordering personalized vacationing products.But there are some by ordering products under line to lack , there is hysteresis quality in the communication under point, first line and statistics, and in the analysis to personality resource, does not has data on line, have relatively Big limitation;Secondly, personalized resource as individual package, has been cut off and the contacting of vacationing products itself, and some has been provided Source cannot function as individual package attribute and individually sells;Again, the form of valency of being made up the difference by entirety, user cannot check concrete resource Information, and have bigger limitation in realization
Therefore, the scheme of above form, it is impossible to provide reservation of resources on real-time line, it is difficult to meet the requirement of each side.
Summary of the invention
In view of this, the present invention provides the processing method and processing means that a kind of user asks, to solve the problems referred to above.
According to the first aspect of the invention, the present invention provides the processing method that a kind of user asks, including: receive described use Family is asked, and described user request is main merchandise request;The additional resource that main commodity are corresponding is obtained according to described main merchandise request;Root Select to determine the first resource in described additional resource according to user;And submit to by described main merchandise request and described first resource The request data of composition.
Alternatively, the described additional resource obtaining main commodity corresponding according to described main merchandise request includes: call supplier Interface retrieval provider system, it is thus achieved that the additional resource that main commodity are corresponding.
Alternatively, described according to user select determine that the first resource in described additional resource includes: will include described attached The lower single-page adding resource is supplied to described user;And receive the described additional resource that described user selects, as described the One resource.
Alternatively, also include: before the request data that described submission is made up of described main merchandise request and first resource, adjust Resource occupy-place is carried out by supplier interface.
Alternatively, described submission is asked the request data formed to include by described main merchandise request and first resource: by institute Stating request data store data base and/or be submitted to production system, described request data includes the genus of described main merchandise request Property field and the attribute field of first resource.
Alternatively, also include: be submitted to provider system by asynchronous for described request data.
Alternatively, described main commodity are standardized travelling products, and described additional resource is in described standardized tourism The Service Source provided on the basis of product.
According to the second aspect of the invention, the present invention provides the processing means that a kind of user asks, including: receiver module, For receiving the main merchandise request of user;Acquisition module, for obtaining corresponding the adding of main commodity according to described main merchandise request Resource;Select module, for selecting to determine the first resource in described additional resource according to user;Submit module to, for by institute State main merchandise request and the request data of described first resource composition.
Alternatively, described selection module includes: the page provides unit, for including the lower single-page of described additional resource It is supplied to described user;Determine unit, for receiving the described additional resource that described user selects, as described first resource.
Alternatively, also include: resource dummy module, be used in described submission by described main merchandise request and first resource group Before the request data become, call supplier interface and carry out resource occupy-place.
Alternatively, described submission module includes:
Described request data storing data base and/or is submitted to production system, described request data includes described master The attribute field of merchandise request and the attribute field of first resource.
The processing method of the order that the embodiment of the present invention provides, obtains based on main commodity attached by the retrieval of main merchandise request Add resource, receive user's selection to additional resource, submit the request data being made up of main merchandise request and additional resource request to, Disposably complete the real-time purchase of main commodity and additional resource from there through inline system, solve main commodity and additional resource The problem mutually disconnected, and meet the personalized purchasing demand of user.Further, to main commodity and attached before order is submitted to Add resource and carry out resource occupy-place, it is ensured that the effectiveness of request data.
Accompanying drawing explanation
By referring to the following drawings description to the embodiment of the present invention, above-mentioned and other purpose of the present invention, feature and Advantage will be apparent from, in the accompanying drawings:
Fig. 1 is the flow chart of the processing method of order according to embodiments of the present invention;
Fig. 2 a-2b is the flow chart of processing method of commodity of spending a holiday according to another embodiment of the present invention;
Fig. 3 is the structure chart of the processing means of order according to embodiments of the present invention.
Detailed description of the invention
Below based on embodiment, present invention is described, but the present invention is not restricted to these embodiments.Under During the details of the present invention is described by literary composition, detailed describe some specific detail sections.Do not have for a person skilled in the art The description of these detail sections can also understand the present invention completely.In order to avoid obscuring the essence of the present invention, known method, mistake Journey, flow process describe the most in detail.Additionally accompanying drawing is not necessarily drawn to scale.
Flow chart in accompanying drawing, block diagram illustrate the possible system frame of the system of the embodiment of the present invention, method, device Square frame on frame, function and operation, flow chart and block diagram can represent a module, program segment or only one section of code, institute State module, program segment and code and be all used to realize the executable instruction of regulation logic function.Rule are realized it should also be noted that described The executable instruction determining logic function can reconfigure, thus generates new module and program segment.Therefore the square frame of accompanying drawing with And square frame order is used only to preferably illustrate process and the step of embodiment, and should be in this, as the limit to invention itself System.
Fig. 1 is the flow chart of the processing method of user's request according to embodiments of the present invention.With reference to Fig. 1, described number of request Step 100-103 is included according to the processing method of user's request.
In step 100, the main merchandise request of user is received.
In purchasing by group project, first businessman can provide, to each client, the mark that a class price fixed service content is clear and definite Standardization commodity.Meanwhile, in order to meet the individual demand of some clients, it is provided that some additional resource informations are for customer selecting. Such as, commodity of spending a holiday, (such as, at four days five nights, aircraft comes and goes Beijing to Tokyo to more the commonly provided basic service contents, four stars Level hotel, goes sight-seeing 10 sight spots), and some individualized contents (such as, economy class liter cabin, hotel's upgrading, or point out morning 9 Send out).In this step, provide a user with the merchandise request page of a standard, after obtaining user's confirmation, by this merchandise request Submit to.
In a step 101, obtain, according to main merchandise request, the additional resource that main commodity are corresponding.
In this step, it is thus achieved that after the main commodity details that user fills in, some verifications, certificate name, body can first be carried out The specifying informations such as part card, phone number, service request, service additional on the basis of then obtaining main commodity according to the retrieval of main commodity Resource.Such as, Beijing is to the travelling products in Tokyo, it is provided that air ticket rises cabin, hotel rises magnitude Additional Services.At one preferably Embodiment in, main merchandise request is supplied to supplier, provider system inquires about additional resources based on main commodity, and by it Return.
In a step 102, select to determine the first resource in additional resource according to user.
In this step, additional resource step 101 got is supplied to user, and user selects some additional resources to make For the first resource chosen.In a preferred embodiment, it is provided that user includes the lower single-page of all additional resources, and obtains Take the selection result at family, i.e. obtain selected additional resource.
In step 103, the request data being made up of main merchandise request and first resource request is submitted to.
In this step, main merchandise request is generated together with the additional resource request chosen request data, and will request Data submit to data base and/or production system (production system is used for process further to request data).
In the processing method described in Fig. 1, farther include: submitting to by asking that main merchandise request and first resource form Before seeking data, first call supplier interface and carry out resource occupy-place.Such as, before submitting the request data of commodity of spending a holiday to, Xiang Du The provider system of false commodity submits occupy-place request to, and such as way cattle is online, and first cattle determines that the commodity resource of correspondence is on the way No in stock, if in stock, a predetermined idle stock.When occupy-place failure or interface report an error, follow up in the customer service later stage.
In the processing method described in Fig. 1, farther include: the number of request being made up of main merchandise request and first resource Submit to provider system according to asynchronous, so ensure that the data consistent of provider system and production system.If producing system System processes request data failure, can cancel resource occupy-place to provider system.
The processing method of the order that the embodiment of the present invention provides, is obtained based on main merchandise request by the retrieval of main merchandise request Additional resource, and these resources are returned to user side, after user selects some additional resources, submit to by main merchandise request and Additional resource request composition request data, by inline system complete main commodity and on the basis of main commodity tying products Buy in real time, solve main commodity and problem that additional resource mutually disconnects.Further, request submit to before to main commodity with Additional resource carries out resource occupy-place, it is ensured that the effectiveness of request.
Fig. 2 a-2b specifically illustrates the flow process of the processing method of a merchandise request of spending a holiday, and comprises the following steps.
In step 201, user fills in commodity details.
In step 202., order verification.
In step 203, check results judges.If result is correct, performs step 205, otherwise perform step 204.
In step 204, the display mistake page.
In step 205, supplier interface retrieval is called.Commodity are submitted to examine by the system of spending a holiday to provider system Rope is asked.
In step 206, stock is checked.After provider system receives retrieval request, check instock corresponding goods.
In step 207, return result is resolved.
In a step 208, result verification.Without stock, perform step 204, if wrong, perform step 209, Without mistake and in stock, perform step 210.
In step 209, secondary order form is filled in.
In step 210, additional resource inquiry.
In step 211, it may be judged whether have additional resource.Exist if any additional resource, perform step 209, otherwise perform Step 212.
In the step 212, display online order fills in page.
In step 213, user revises ticket information.
In step 214, inquiry air ticket.
In step 215, user submits order to.
In the step 216, sequence information verification.
In step 217, generate secondary-confirmation order.
In step 218, resource occupy-place.
In step 219, it is judged that occupy-place is the most successful.If it is successful, perform step 220, otherwise perform step 225.
In a step 220, online order is updated.
In step 221, user selects coupon information, invoice information.
In step 222, user submits order to.
In step 223, sequence information verification (the order amount of money, invoice etc.).
In step 224, order data generates.
Single process under spending a holiday shown in Fig. 2, first, fills in essential information (trip number according to user at commodity details page With the trip date etc.), retrieve provider system by essential information, it is thus achieved that a basic vacationing products, then by supply quotient system The additional resource interface that system provides, obtains in real time the additional resource that basic vacationing products is corresponding, and such as single room is poor, optional selects a good opportunity Ticket, upgrading scheme, the insurance information etc. that can enjoy privileges and match.When resource information interface abnormal reaction, or this goes out Corresponding to pedestrian's number and trip date during the shortage of stock, directly allow client fill in contact details, followed up by under customer service line.
After getting additional resource information, in real time by resource information classification display at lower single page, select for user.User The ticket information of acquiescence can be selected, if user's air ticket to be revised, then would inquire about ticket information for user's selection.User selects institute After some additional resource information, submit to supplier in real time, supplier confirmed an order and occupy-place in real time by interface.Occupy-place is lost Lose or time interface reports an error, the customer service later stage follow up.Such as real-time occupy-place success, the order contents of user determines, user is optional to be made With account reward voucher and fill in invoice information, then, produce order data, and order data is submitted to order production system And/or database purchase.If order data need not local cache, then can directly submit order production system to, if ordered Forms data needs local cache, then can synchronize to be submitted to order production system and Database Systems by order data.
The amount of money of order is made up of the amount of money of main merchandise request and additional resource request, due to additional resource request content by User is from main separation, so the order amount of money of different user is different.The gold stored for order production system and Database Systems Volume is integer data, can set a reference value, the amount of money of order is converted to the multiple of reference value, such as, reference value Being 1 point of, the most all of amount of money is all converted to the multiple of 1 point of.
In the embodiment of the present invention, check the stock of the main commodity in provider system by calling supplier interface, leading Under conditions of commodity stocks meets user's request, retrieve its additional resource information according to main commodity further, and these are attached The resource information added generates lower single page and selects for user.After user selects to determine, the main commodity and attached of spending a holiday that will select Add resource to be submitted to supplier together and carry out resource occupy-place, after occupy-place success, by spend a holiday main commodity and additional resource composition please Ask data to submit to, thus ensure the effectiveness that order is submitted to.If cancellation of order, cancel production system and/or data the most simultaneously Request data in the system of storehouse, and cancel an order to provider system.
Fig. 3 is the structure chart of the processing means of user's request according to embodiments of the present invention.With reference to Fig. 3, described process fills Put and include: receiver module 400, acquisition module 401, selection module 402 and submission module 403.
Receiver module 400 receives the main merchandise request of user.
Acquisition module 401 retrieves additional resource according to main merchandise request, it is thus achieved that the additional resource that main commodity are corresponding.
Module 402 is selected to select to determine the first resource in additional resource according to user;
Module 403 is submitted to submit the request data being made up of main merchandise request and first resource request to.
Alternatively, module 402 is selected to include: the page provides unit, for the lower single-page of described additional resource will be included It is supplied to described user;Determine unit, for receiving the described additional resource that described user selects, as described first resource. Alternatively, also include: resource dummy module, for the request data being made up of main merchandise request and first resource in described submission Before, call supplier interface and carry out resource occupy-place.
Alternatively, submit to module 403 to include: data storage cell, be used for generating request data storage, described request data Request attribute and the request attribute of first resource request including described main merchandise request.
The ordering system of the order that the present invention provides, retrieves additional resource, according to additional resource according to householder's commodity Stock returns single page under the additional resource for user's selection, and user is placed an order by single page under main commodity and additional resource, real Show main commodity and the mode that places an order of individual demand combination, meet the individual demand of user.
The modules of system or unit can pass through hardware, firmware or software and realize.Software such as include use JAVA, The encoding procedure that the various programming language such as C/C++/C#, SQL is formed.Although it is real to provide the present invention in method and method legend Execute the step of example and the order of step, but the executable instruction of the described step logic function that realizes regulation can group again Close, thus generate new step.The order of described step also should not be restricted solely in described method and method legend Sequence of steps, can according to function need be adjusted at any time.Such as by parallel for some step therein or according to the most suitable Sequence performs.
System and a method according to the invention can be deployed on single or multiple server.For example, it is possible to by different Module is disposed on a different server respectively, forms private server.Or, can distributed deployment on multiple servers Identical functional unit, module or system, to alleviate load pressure.Described server includes but not limited at same LAN And connected by Internet multiple PCs, PC server, rolling reamer machine, supercomputer etc..
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for those skilled in the art For, the present invention can have various change and change.All made within spirit and principles of the present invention any amendment, equivalent Replacement, improvement etc., should be included within the scope of the present invention.

Claims (11)

1. a processing method for user's request, including:
Receiving described user request, described user request is main merchandise request;
The additional resource that main commodity are corresponding is obtained according to described main merchandise request;
Select to determine the first resource in described additional resource according to user;And
Submit the request data being made up of described main merchandise request and described first resource to.
Processing method the most according to claim 1, wherein, described corresponding according to the described main merchandise request main commodity of acquisition Additional resource includes:
Call supplier interface retrieval provider system, it is thus achieved that the additional resource that main commodity are corresponding.
Processing method the most according to claim 2, wherein, described selects to determine the in described additional resource according to user One resource includes:
The lower single-page including described additional resource is supplied to described user;And
Receive the described additional resource that described user selects, as described first resource.
Processing method the most according to claim 1, also includes: in described submission by described main merchandise request and first resource Before the request data of composition, call supplier interface and carry out resource occupy-place.
Processing method the most according to claim 1, wherein, described submission is asked by described main merchandise request and first resource The request data of composition includes:
Described request data storing data base and/or is submitted to production system, described request data includes described main commodity The attribute field of request and the attribute field of first resource.
Processing method the most according to claim 5, also includes: be submitted to provider system by asynchronous for described request data.
Processing method the most according to claim 1, wherein, described main commodity are standardized travelling products, described additional Resource is the Service Source provided on the basis of described standardized travelling products.
8. a processing means for user's request, including:
Receiver module, is used for receiving described user request, and described user request is main merchandise request;
Acquisition module, for obtaining, according to described main merchandise request, the additional resource that main commodity are corresponding;
Select module, for selecting to determine the first resource in described additional resource according to user;
Submit module to, for the request data being made up of described main merchandise request and described first resource.
Processing means the most according to claim 8, wherein, described selection module includes:
The page provides unit, for the lower single-page including described additional resource is supplied to described user;
Determine unit, for receiving the described additional resource that described user selects, as described first resource.
Processing means the most according to claim 8, also includes: resource dummy module, is used in described submission by described master Before the request data of merchandise request and first resource composition, call supplier interface and carry out resource occupy-place.
11. processing meanss according to claim 8, wherein, described submission module includes:
Described request data storing data base and/or is submitted to production system, described request data includes described main commodity The attribute field of request and the attribute field of first resource.
CN201610354076.3A 2016-05-25 2016-05-25 The processing method of user's request and processing means Pending CN106067128A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
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CN109063884A (en) * 2018-09-14 2018-12-21 浙江口碑网络技术有限公司 Shops's product booking method and device
CN111091439A (en) * 2019-11-08 2020-05-01 泰康保险集团股份有限公司 Order association marketing campaign implementation method, system, equipment and storage medium

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CN104463544A (en) * 2014-12-16 2015-03-25 北京京东尚科信息技术有限公司 Method and system for preventing order separation extracting
CN105023047A (en) * 2014-04-15 2015-11-04 上海莫言信息科技有限公司 Tourism service individuation online ordering realization method based on travel itinerary
CN105279690A (en) * 2015-11-19 2016-01-27 上海携程商务有限公司 Travel order placing method and system

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Publication number Priority date Publication date Assignee Title
CN101976405A (en) * 2010-08-25 2011-02-16 刘志 Tourism electronic commerce method and system
CN105023047A (en) * 2014-04-15 2015-11-04 上海莫言信息科技有限公司 Tourism service individuation online ordering realization method based on travel itinerary
CN104463544A (en) * 2014-12-16 2015-03-25 北京京东尚科信息技术有限公司 Method and system for preventing order separation extracting
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Publication number Priority date Publication date Assignee Title
CN109063884A (en) * 2018-09-14 2018-12-21 浙江口碑网络技术有限公司 Shops's product booking method and device
CN111091439A (en) * 2019-11-08 2020-05-01 泰康保险集团股份有限公司 Order association marketing campaign implementation method, system, equipment and storage medium
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Application publication date: 20161102