CN106056316A - E-commerce manager performance assessment method - Google Patents

E-commerce manager performance assessment method Download PDF

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Publication number
CN106056316A
CN106056316A CN201610526641.XA CN201610526641A CN106056316A CN 106056316 A CN106056316 A CN 106056316A CN 201610526641 A CN201610526641 A CN 201610526641A CN 106056316 A CN106056316 A CN 106056316A
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China
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examination
scoring
page
business
highest
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CN201610526641.XA
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郑俊杰
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Foshan City Heng Nanwei Science And Technology Ltd
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Foshan City Heng Nanwei Science And Technology Ltd
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Priority to CN201610526641.XA priority Critical patent/CN106056316A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063Operations research, analysis or management
    • G06Q10/0639Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393Score-carding, benchmarking or key performance indicator [KPI] analysis

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  • Business, Economics & Management (AREA)
  • Human Resources & Organizations (AREA)
  • Engineering & Computer Science (AREA)
  • Strategic Management (AREA)
  • Development Economics (AREA)
  • Economics (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Educational Administration (AREA)
  • Operations Research (AREA)
  • Marketing (AREA)
  • Game Theory and Decision Science (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)

Abstract

The invention provides an E-commerce manager performance assessment method. According to the E-commerce manager performance assessment method, digital assessment and scoring through performing data analysis on E-shop management information which comprise information data which comprise seals volume, E-shop webpage accessing number, average accessing page number, number of tractions, order conversion rate, average dwelling time length, per customer transaction and the like and are related with E-shop operation, thereby comprehensively and effectively examining capability of an operator.

Description

A kind of electricity business handles performance appraisal method
Technical field
The invention mainly relates to e-commerce field, especially a kind of electricity business handles performance appraisal method.
Background technology
Ecommerce existent value allows consumer pass through network shopping on the web, online payment exactly, save client with The time of enterprise and space, substantially increase trading efficiency, especially for the working clan that work is busy, saves it the most in a large number precious Your time.In 21st century of consumer information diversification, can purchase as Baidu is micro-by home-confined Internet channel, wash in a pan Local market merchandise news understood by precious, new eggs etc., enjoys in-store shopping enjoyment the most again, has become as consumer's custom.Electricity business Handling the work with traditional store manager, to be similar to its salary and conditions closely bound up with its shop sales achievement, runs team as electric business For, the purpose of performance appraisal is not only intended merely to examination, it is often more important that feeds back, help shop to promote.
By macromarketing achievement, electricity business manager is examined, can affect the knot of examination because of the factor of each side Fruit reduces accuracy.More examination data will be opened up this time and carry out fair examination.
Summary of the invention
For solving the problems referred to above, the present invention proposes a kind of electricity business and handles performance appraisal method, and it comprises the following steps:
Step S101, information gathering, gather on-line shop information build Info data base, including sales volume, visitor's number, on-line shop's page Access number, conclusion of the business number, order numbers, visitor's time of staying;
Step S102, appraisal standards set, and preset the appraisal standards of projects, scoring, weight, make the result of appraisal obtain Datumization is marked;
Step S103, sales volume examination scoring, analyze information database and carry out sales volume examining scoring to obtain this project check Mark;
Step S104, the access number examination scoring of on-line shop's page, analyze information database and the access number of on-line shop's page is entered Row examination scoring obtains this project check mark;
Step S105, per capita accession page amount examination scoring, analysis information database carries out examination to accession page amount per capita to be commented Separately win to obtain this project check mark;
Step S106, the examination scoring of conclusion of the business number, analyze information database and carry out conclusion of the business number examining scoring to obtain this project Examination mark;
Step S107, the examination scoring of order conversion ratio, analyze information database and carry out order conversion ratio examining scoring to obtain this Project check mark;
Step S108, the examination scoring of average stay time, analyze information database and carry out average stay time examining scoring to obtain Obtain this project check mark;
Step S109, visitor's unit price examination scoring, analysis information database carries out examination scoring to visitor's unit price and obtains this project check Mark;
Step S110, calculates all examination item marks, and all examination item examination mark is added to obtain finally examines mark.
Wherein, described sales volume examination scoring, by sales volume compared with the target volume in value preset, sales volume is more Height, then sales volume examination scoring is the highest.
Wherein, the access number examination i.e. independent access IP of scoring of described on-line shop's page accessed net in 24 hours The quantity of the shop page, one page of independent visitor's repeated accesses only calculates a quantitative value, by the access of on-line shop's page Quantity is compared with the access number of the target on-line shop page preset, and the access number of on-line shop's page is the highest, then on-line shop's page Access number examination scoring is the highest;The general performance level of on-line shop can be reflected by this examination scoring, regard including the page Degree of association level, commodity Attraction Degree etc. between feel experience, the page, be an up place an order conversion ratio, transaction value, the important foundation of visitor's unit price Quantizating index.
Wherein, access number/visitor's number of the described accession page per capita Liang Ji on-line shop page, by accession page per capita Compared with the target accession page amount per capita measured and preset, accession page amount is the highest per capita, and the examination of accession page amount is commented the most per capita Divide the highest;Can be reflected client's viscosity of on-line shop more intuitively by this examination, merchandise item is the most attractive, price Resonable degree, merchandise classification washability are strong, the performance of the page of commodity is the most careful puts in place.
Wherein, described conclusion of the business number examination scoring, by conclusion of the business number compared with the target conclusion of the business number preset, become Friendship number is the most, then conclusion of the business number examination scoring is the highest.
Wherein, described order conversion ratio is the i.e. number of striking a bargain/visitor's number, is ordered with the target preset by order conversion ratio Single conversion ratio compares, and order conversion ratio is the highest, then order conversion ratio examination scoring is the highest.
Wherein, described average stay time examination scoring, averagely stopped with the target preset by average stay time Duration compares, and average stay time is the highest, then average stay time examination scoring is the highest;Net is reflected by this examination The client's viscosity stood, this numerical value can reflect the shape of the aspects such as the page layout of on-line shop, content, commodity richness, column navigation Condition.
The invention has the beneficial effects as follows, can be by on-line shop's operation information be carried out data analysis, including sales volume, on-line shop The access number of the page, per capita accession page amount, conclusion of the business number, order conversion ratio, average stay time, visitor's unit price etc. multiple with On-line shop runs closely bound up information data and carries out datumization examination scoring, the comprehensive ability effectively examining out operation people.
Accompanying drawing explanation
Fig. 1, a kind of electricity business handles the schematic flow sheet of performance appraisal method.
Detailed description of the invention
Below in conjunction with accompanying drawing, the detailed description of the invention of the present invention is described in detail.It should be appreciated that this place is retouched The detailed description of the invention stated is merely to illustrate and explains the present invention, is not limited to the present invention.
The present invention proposes a kind of electricity business and handles performance appraisal method, and it comprises the following steps:
Step S101, information gathering, gather on-line shop information build Info data base, including sales volume, visitor's number, on-line shop's page Access number, conclusion of the business number, order numbers, visitor's time of staying;
Step S102, appraisal standards set, and preset the appraisal standards of projects, scoring, weight, make the result of appraisal obtain Datumization is marked;
Step S103, sales volume examination scoring, analyze information database and carry out sales volume examining scoring to obtain this project check Mark;
Step S104, the access number examination scoring of on-line shop's page, analyze information database and the access number of on-line shop's page is entered Row examination scoring obtains this project check mark;
Step S105, per capita accession page amount examination scoring, analysis information database carries out examination to accession page amount per capita to be commented Separately win to obtain this project check mark;
Step S106, the examination scoring of conclusion of the business number, analyze information database and carry out conclusion of the business number examining scoring to obtain this project Examination mark;
Step S107, the examination scoring of order conversion ratio, analyze information database and carry out order conversion ratio examining scoring to obtain this Project check mark;
Step S108, the examination scoring of average stay time, analyze information database and carry out average stay time examining scoring to obtain Obtain this project check mark;
Step S109, visitor's unit price examination scoring, analysis information database carries out examination scoring to visitor's unit price and obtains this project check Mark;
Step S110, calculates all examination item marks, and all examination item examination mark is added to obtain finally examines mark.
Specifically, described sales volume examination scoring, by sales volume compared with the target volume in value preset, sales volume The highest, then sales volume examination scoring is the highest.
Specifically, the access number examination i.e. independent access IP of scoring of described on-line shop's page accessed in 24 hours The quantity of on-line shop's page, one page of independent visitor's repeated accesses only calculates a quantitative value, by the visit of on-line shop's page Ask quantity with preset the target on-line shop page access number compared with, the access number of on-line shop's page is the highest, then on-line shop's page Access number examination scoring the highest;The general performance level of on-line shop can be reflected, including the page by this examination scoring Degree of association level, commodity Attraction Degree etc. between visual experience, the page, be an up place an order conversion ratio, transaction value, the important base of visitor's unit price Plinth quantizating index.
Specifically, access number/visitor's number of the described accession page per capita Liang Ji on-line shop page, by accessing page per capita Face amount is compared with the target accession page amount per capita preset, and accession page amount is the highest per capita, the most per capita the examination of accession page amount Mark the highest;Can be reflected client's viscosity of on-line shop more intuitively by this examination, merchandise item is the most attractive, valency Lattice resonable degree, merchandise classification washability are strong, the performance of the page of commodity is the most careful puts in place.
Specifically, described conclusion of the business number examination scoring, by conclusion of the business number compared with the target conclusion of the business number preset, Conclusion of the business number is the most, then conclusion of the business number examination scoring is the highest.
Specifically, described order conversion ratio is the i.e. number of striking a bargain/visitor's number, by order conversion ratio and the target preset Order conversion ratio compares, and order conversion ratio is the highest, then order conversion ratio examination scoring is the highest.
Specifically, described average stay time examination scoring, is averagely stopped with the target preset by average stay time Staying duration to compare, average stay time is the highest, then average stay time examination scoring is the highest;Reflected by this examination Client's viscosity of website, this numerical value can reflect the aspects such as the page layout of on-line shop, content, commodity richness, column navigation Situation.
The invention has the beneficial effects as follows, can be by on-line shop's operation information be carried out data analysis, including sales volume, on-line shop The access number of the page, per capita accession page amount, conclusion of the business number, order conversion ratio, average stay time, visitor's unit price etc. multiple with On-line shop runs closely bound up information data and carries out datumization examination scoring, the comprehensive ability effectively examining out operation people.
Embodiment described above only have expressed one embodiment of the present invention, and it describes more concrete and detailed, but also Therefore the restriction to the scope of the claims of the present invention can not be interpreted as.It should be pointed out that, for those of ordinary skill in the art For, without departing from the inventive concept of the premise, it is also possible to make some deformation and improvement, these broadly fall into the guarantor of the present invention Protect scope.Therefore, the protection domain of patent of the present invention should be as the criterion with claims.

Claims (7)

1. an electric business handles performance appraisal method, it is characterised in that it comprises the following steps:
Step S101, information gathering, gather on-line shop information build Info data base, including sales volume, visitor's number, on-line shop's page Access number, conclusion of the business number, order numbers, visitor's time of staying;
Step S102, appraisal standards set, and preset the appraisal standards of projects, scoring, weight, make the result of appraisal obtain Datumization is marked;
Step S103, sales volume examination scoring, analyze information database and carry out sales volume examining scoring to obtain this project check Mark;
Step S104, the access number examination scoring of on-line shop's page, analyze information database and the access number of on-line shop's page is entered Row examination scoring obtains this project check mark;
Step S105, per capita accession page amount examination scoring, analysis information database carries out examination to accession page amount per capita to be commented Separately win to obtain this project check mark;
Step S106, the examination scoring of conclusion of the business number, analyze information database and carry out conclusion of the business number examining scoring to obtain this project Examination mark;
Step S107, the examination scoring of order conversion ratio, analyze information database and carry out order conversion ratio examining scoring to obtain this Project check mark;
Step S108, the examination scoring of average stay time, analyze information database and carry out average stay time examining scoring to obtain Obtain this project check mark;
Step S109, visitor's unit price examination scoring, analysis information database carries out examination scoring to visitor's unit price and obtains this project check Mark;
Step S110, calculates all examination item marks, and all examination item examination mark is added to obtain finally examines mark.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that described sales volume examination is commented Point, by sales volume compared with the target volume in value preset, sales volume is the highest, then sales volume examination scoring is the highest.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that the access of described on-line shop's page A quantity that is independent access IP accessed the quantity of on-line shop's page, one page of independent visitor's repeated accesses in 24 hours Only calculate a quantitative value, by the access number of on-line shop's page compared with the access number of the target on-line shop page preset, The access number of on-line shop's page is the highest, then the access number examination scoring of on-line shop's page is the highest.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that described accession page amount per capita The i.e. access number of on-line shop's page/visitor's number, by accession page amount per capita compared with default target per capita accession page amount Relatively, accession page amount is the highest per capita, and accession page amount examination scoring is the highest the most per capita.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that described conclusion of the business number examination is commented Point, by conclusion of the business number compared with the target conclusion of the business number preset, conclusion of the business number is the most, then conclusion of the business number examination scoring is also got over High.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that described order conversion ratio is for i.e. Conclusion of the business number/visitor's number, by order conversion ratio compared with the target order conversion ratio preset, order conversion ratio is the highest, then The examination scoring of order conversion ratio is the highest.
A kind of electricity business the most according to claim 1 handles performance appraisal method, it is characterised in that described average stay time is examined Core is marked, and by average stay time compared with the average stay time of target preset, average stay time is the highest, the most averagely Stay time examination scoring is the highest.
CN201610526641.XA 2016-07-06 2016-07-06 E-commerce manager performance assessment method Pending CN106056316A (en)

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Application Number Priority Date Filing Date Title
CN201610526641.XA CN106056316A (en) 2016-07-06 2016-07-06 E-commerce manager performance assessment method

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Application Number Priority Date Filing Date Title
CN201610526641.XA CN106056316A (en) 2016-07-06 2016-07-06 E-commerce manager performance assessment method

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CN106056316A true CN106056316A (en) 2016-10-26

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Country Status (1)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2018195313A (en) * 2017-05-17 2018-12-06 株式会社カカオKakao Corp. Perusal rate providing device and method
CN112651652A (en) * 2020-12-31 2021-04-13 浙江子不语电子商务有限公司 Performance management system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2018195313A (en) * 2017-05-17 2018-12-06 株式会社カカオKakao Corp. Perusal rate providing device and method
CN112651652A (en) * 2020-12-31 2021-04-13 浙江子不语电子商务有限公司 Performance management system

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