CN105976097A - Electricity charge risk management and control prompting system and method - Google Patents
Electricity charge risk management and control prompting system and method Download PDFInfo
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Abstract
The invention relates to an electricity charge risk management and control prompting system. The system includes an customer information storage module which is used for storing customer information in a power marketing system, a customer information prompting module which is used for prompting work personnel to carry out information query, a customer information query module which is used by the work personnel to carry out customer information query, a customer grade authentication module which is used for grading customers, an information processing module which is used for processing the information data of the customers, an information communication module which communicates with a banking system and the customers, and a central control module which is used for controlling each module. The invention provides an electricity charge risk management and control prompting method. With the electricity charge risk management and control prompting system and the electricity charge risk management and control prompting method of the invention adopted, electricity charge collection risks can be effectively reduced, the workload of the work personnel can be decreased, the work efficiency of the work personnel can be improved, and a win-win situation between of a company and the customers can be realized.
Description
Technical field
The present invention relates to technical field, specifically a kind of electricity charge risk management and control prompt system and method.
Background technology
Tariff recovery is the final link that power supply enterprise realizes management performance, is also that electric power enterprise produces warp
The most important embodiment of battalion's achievement.Along with socioeconomic development, the change of electricity supply and demand situation and excellent
Being pushed further into of matter service, power supply enterprise's tariff recovery difficulty increased, and some electrical power user drag
The phenomenon owing the electricity charge has badly influenced the sound and stable operation of power supply enterprise.Currently, Macro-economic situation is held
Continuous depression, problem of excess production capacity is especially prominent, and part highly energy-consuming trade is on the verge of bankruptcy edge, and the electricity charge are propped up
The ability of paying is decreased obviously, and within 2015, big industrial customer power consumption declines about 6%, and indivedual enterprises occur short
Time phenomenon of defaulting, tariff recovery task faces huge challenge.
, easily there is arrears risk in the big industrial customer that particularly power consumption is big, my company at present and this
The pre-agreement of paying tariff that class client carries out has two kinds: one is bank's small amount payment debit transaction；Another
Kind it is that client pays tariff agreement in advance.Regulation client pay dues the most in three times, front twice for pay tariff in advance,
Remove the electricity charge pre-payed for first twice during the last accounting period according to electricity charge whole month total amount, calculate electricity
Expense difference is to close the of that month electricity charge, although this kind of method alleviates tariff recovery pressure to a certain extent,
But bank is when the stipulated time transfers the electricity charge automatically, often because of system problem, client account balance is not enough,
Festivals or holidays, the reason such as system delay, caused the electricity charge to be transferred unsuccessful.It is thus desirable to staff monthly three
Secondary check that account situation is arrived in the electricity charge, but the customer quantity signing this agreement is more, and according to the actual feelings of client
Condition, pre-time of paying tariff of monthly transferring by several times, the amount of money cannot accomplish that unanimously this is accomplished by work people
Member checked repeatedly in strict accordance with the time of remitting money of each unit, if not arriving account, and transmitting bank or visitor immediately
Remit money in family.Along with the customer quantity signing this quasi-protocol increases, staff is proposed higher
Requirement, staff need to check the bank transfer or agreement of paying tariff in advance that client signs, the most one by one
Repeatedly should transfer by moon time of the electricity charge and the amount of money, slightly carelessness is forgotten to inquire about in regulation Payouts to Dat,
Arrears risk will be produced.
Summary of the invention
In order to solve the problems referred to above, the invention provides a kind of electricity charge risk management and control prompt system and method.
The present invention solves its technical problem and is adopted the technical scheme that: electricity charge risk management and control prompt system,
It is characterized in that, including
For storing the customer information memory module of the customer information in Electric Power Marketing System；
For the customer information reminding module pointing out staff to carry out information inquiry, customer information is pointed out
Module uses the form in system interface pop-up dialogue box to point out；
The customer information enquiry module of customer information inquiry is carried out for staff；
For client being carried out the customer grade authentication module of ranking；
For the message processing module that the information data of client is processed, described information processing mould
Block includes for gathering the information acquisition unit of customer information in customer information memory module, believing client
Cease the storage unit being analyzed and the information process unit that customer information is processed；
The information communication module of communication is carried out respectively with banking system and client；With
For being controlled the central control module of modules；
Described central control module respectively with information storage module, customer information reminding module, client
Information inquiry module, customer grade authentication module, message processing module are connected with information communication module.
Further, described client include with company sign bank small amount payment debit transaction client,
The client signing payment agreement with Utilities Electric Co. and the client paid tariff in advance by several times；
Described customer information includes Customs Assigned Number in Electric Power Marketing System, customer name, client
Number of times, the electricity charge to account Query Dates and the amount of money that pay charge way, client monthly pay the fees, the electricity charge are actual arrives
The reason of account is arrived in account date and the amount of money, the electricity charge the most on schedule.
Further, the described storage unit in message processing module combines customer information, visitor
The family history electricity charge pay situation, the change of power user consumption, client financial financial condition to client
It is analyzed, client is carried out the evaluation of credit grade；Information process unit is to the electricity of client and electricity
Expense processes.
Further, described credit grade includes excellent, good and general；
Described excellent tier customer is that the electricity charge should arrive account time and the actual client to account time consistency, institute
The good tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive account time delay 0h-24h, institute
The general tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive more than account time delay 24h.
Further, described customer grade authentication module according to the credit grade of client by authenticated client
For: A class client, B class client and C class client；
The corresponding excellent tier customer of described A class client, the corresponding good tier customer of described B class client,
The corresponding general tier customer of described C class client.
Further, fixed dates in every month, described information alert module carries out customer information
Prompting, suggested information include the Customs Assigned Number of client, customer name, the pay charge way of client,
Number of times that client monthly pays the fees, this which time payment being this month, account date and the amount of money and front should be arrived
Phase, each electricity charge were to account situation.
A kind of electricity charge risk management and control reminding method, uses electricity charge risk management and control prompt system, it is characterized in that,
Comprise the following steps:
Step 1), central control module control customer information memory module classification storage customer information；
Step 2), central control module controls message processing module and carries out customer information process, and to visitor
Family carries out the evaluation of credit grade；
Step 21), information acquisition unit gather the customer information in customer information memory module；
Step 22), customer information is analyzed by storage unit；
Step 23), the power consumption of client processes by information process unit, it is judged that the residue of client
Electricity, should arrive the account time according to client's electricity charge and the credit grade of client is carried out by the actual time to account
Evaluation；
Step 3), credit rating commented by customer grade authentication module by message processing module
The result of valency, carries out the evaluation certification of grade to client；
Step 4), the central control module set time in every month control customer information reminding module to work
Customer information prompting is carried out as personnel；
Step 5) if the dump energy of client is less than certain value, then electricity charge risk management and control prompt system
Central control module control information communication module transmitting bank's system and client and carry out electricity payment.
Further, step 1) described in client include and company signs bank small amount payment debit industry
The client that there is payment agreement in the client of business and Utilities Electric Co. and the client paid tariff in advance by several times；Client believes
Breath includes that Electric Power Marketing System Customs Assigned Number, customer name, the pay charge way of client, client monthly pay
The number of times, the electricity charge to account Query Dates and the amount of money that take, the electricity charge are actual to account date and the amount of money, the electricity charge not
Arrive the reason of account on schedule.
Further, step 2) described in credit grade include excellent, good and general；
Described excellent tier customer is that the electricity charge should arrive account time and the actual client to account time consistency, institute
The good tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive account time delay 0h-24h, institute
The general tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive more than account time delay 24h；
Described step 3) in the result of authenticated client include A class client, B class client and C class client；
The corresponding excellent tier customer of described A class client, the corresponding good tier customer of described B class client,
The corresponding general tier customer of described C class client.
Further, step 4) in remind mode used to include the electricity charge risk pipe customer information
Control prompt system automatic spring customer information dialog box；Described A class client, B class client and C class visitor
The customer information dialog box at family represents by different colors respectively.
The invention has the beneficial effects as follows: a kind of electricity charge risk management and control prompt system of present invention offer and side
The method application by electricity charge risk management and control prompt system, points out the tariff recovery date of respective client automatically,
Enable staff to check immediately, any omission does not occur, effectively reduce tariff recovery wind
Danger.
Because each client actual electricity consumption situation is different, the electricity charge in signing are transferred or the electricity charge are pre-payed in agreement,
The electricity charge are transferred by several times or time, number of times and the amount of money pre-payed all differ, and staff easily obscures,
The most monthly before the electricity charge are checked to account situation, it is both needed to compare agreement and clearly distinguishes, pass through the electricity charge
Customer information reminding module in risk management and control prompt system, time and gold are checked in the electricity charge of each client
Volume is pointed out automatically, greatly reduces the workload of staff, improves work efficiency.
Inquire about for convenience of the electricity charge to account, all hold consultation with client when signing an agreement with client, strive
Electricity charge time adjustment of multiple clients being transferred is consistent, but client financial system situation is different, is difficult to reach
Unanimously, easily there is service public sentiment；The present invention can be on the premise of being effectively ensured tariff recovery, visitor
Family can select the electricity charge to transfer the time voluntarily, it is achieved that company and the doulbe-sides' victory of client.
The tariff recovery risk class of client is indefinite, needs electric charge collection personnel by customer historical
Property electricity charge fund pays situation, power consumption change, the finance relevant information such as financial condition are received comprehensively
Collection, the test and appraisal implementing comprehensive parameters realize the scientific evaluation of credit rating, and the present invention is according to client
The electricity charge should arrive account time and the actual contrast to the account time, automatically according to late days client is divided into A,
B, C Three Estate, carries out different promptings when next month points out according to risk class, it is simple to work people
Member improves credit rating evaluation and a risk prevention mechanism in time, formulates the personalized precautionary measures.
Accompanying drawing explanation
Fig. 1 is the modular structure schematic diagram of the present invention；
Fig. 2 is the reminding method flow chart of the present invention.
Detailed description of the invention
As it is shown in figure 1, electricity charge risk management and control prompt system, including
For storing the customer information memory module of the customer information in Electric Power Marketing System；
For the customer information reminding module pointing out staff to carry out information inquiry, customer information is pointed out
Module uses the form in system interface pop-up dialogue box to point out；
The customer information enquiry module of customer information inquiry is carried out for staff；
For client being carried out the customer grade authentication module of ranking；
For the message processing module that the information data of client is processed, described information processing mould
Block includes for gathering the information acquisition unit of customer information in customer information memory module, believing client
Cease the storage unit being analyzed and the information process unit that customer information is processed；
The information communication module of communication is carried out respectively with banking system and client；With
For being controlled the central control module of modules；
Central control module is looked into information storage module, customer information reminding module, customer information respectively
Inquiry module, customer grade authentication module, message processing module are connected with information communication module.
Client includes signing the client of bank small amount payment debit transaction with company and Utilities Electric Co. signs
The client that the client of payment agreement and gradation are paid tariff in advance.
Customer information includes the Customs Assigned Number in Electric Power Marketing System, customer name, the payment side of client
Number of times, the electricity charge to account Query Dates and the amount of money, the electricity charge that formula, client monthly pay the fees are actual to the account date
With the reason that account is arrived in the amount of money, the electricity charge the most on schedule.
Storage unit in message processing module combines customer information, the customer historical electricity charge are paid
Client is analyzed, to client by situation, the change of power user consumption, the financial financial condition of client
Carry out the evaluation of credit grade；Electricity and the electricity charge of client are processed by information process unit.
Credit grade includes excellent, good and general；Excellent tier customer is that the electricity charge should arrive the account time and reality arrives
The client of account time consistency, good tier customer is that the electricity charge are actual should arrive account time delay to account time ratio
The client of 0h-24h, general tier customer is that the electricity charge are actual should arrive account time delay 24h to account time ratio
Above client.
In order to protect the privacy of client, customer grade authentication module according to the credit grade of client by client
Certification is: A class client, B class client and C class client；The corresponding excellent tier customer of A class client, B class
The corresponding good tier customer of client, the corresponding general tier customer of C class client.
The information alert of client is included client to staff, suggested information by information alert module
Customs Assigned Number, customer name, the pay charge way of client, client monthly pay the fees number of times, this be
Which time of this month is paid the fees, should be arrived account date and the amount of money and each electricity charge of early stage to account situation.Carry in time
The basic condition of awake staff inhomogeneity client and electricity consumption situation so that staff improves visitor in time
Family Credit Rank Appraisal and a risk prevention mechanism, formulate the personalized precautionary measures.
As in figure 2 it is shown, a kind of electricity charge risk management and control reminding method, electricity charge risk management and control is used to point out system
System, comprises the following steps:
Step 1), central control module control customer information memory module classification storage customer information；
Step 2), central control module controls message processing module and carries out customer information process, and to visitor
Family carries out the evaluation of credit grade；
Step 21), information acquisition unit gather the customer information in customer information memory module；
Step 22), customer information is analyzed by storage unit；
Step 23), the power consumption of client processes by information process unit, it is judged that the residue of client
Electricity, should arrive the account time according to client's electricity charge and the credit grade of client is carried out by the actual time to account
Evaluation；
Step 3), credit rating commented by customer grade authentication module by message processing module
The result of valency, carries out the evaluation certification of grade to client；
Step 4), the central control module set time in every month control customer information reminding module to work
Customer information prompting is carried out as personnel；
Step 5) if the dump energy of client is less than certain value, then electricity charge risk management and control prompt system
Central control module control information communication module transmitting bank's system and client and carry out electricity payment.
Step 1) in client include signing client and the electricity of bank small amount payment debit transaction with company
There are the client of payment agreement and the client paid tariff in advance by several times in power company；Customer information includes power marketing
Number of times that system user numbering, customer name, the pay charge way of client, client monthly pay the fees, the electricity charge
To account Query Dates and the amount of money, the actual reason arriving account to account date and the amount of money, the electricity charge of the electricity charge the most on schedule.
Step 2) described in credit grade include excellent, good and general；
Described excellent tier customer is that the electricity charge should arrive account time and the actual client to account time consistency, institute
The good tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive account time delay 0h-24h, institute
The general tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive more than account time delay 24h；
Step 3) in the result of authenticated client include A class client, B class client and C class client；
The corresponding excellent tier customer of A class client, the corresponding good tier customer of described B class client, described C
The corresponding general tier customer of class client.
Step 4) in remind mode used to include the electricity charge risk management and control prompt system customer information
Automatic spring customer information dialog box；Client's letter of described A class client, B class client and C class client
Breath dialog box represents by different colors respectively.
Although the detailed description of the invention of the present invention is described by the above-mentioned accompanying drawing that combines, but not to this
The restriction of invention protection domain, on the basis of technical scheme, those skilled in the art are not
Need to pay various amendments that creative work can make or deformation still protection scope of the present invention with
In.
Claims (10)
1. electricity charge risk management and control prompt system, is characterized in that, including
For storing the customer information memory module of the customer information in Electric Power Marketing System；
For the customer information reminding module pointing out staff to carry out information inquiry, customer information is pointed out
Module uses the form in system interface pop-up dialogue box to point out；
The customer information enquiry module of customer information inquiry is carried out for staff；
For client being carried out the customer grade authentication module of ranking；
For the message processing module that the information data of client is processed, described information processing mould
Block includes for gathering the information acquisition unit of customer information in customer information memory module, believing client
Cease the storage unit being analyzed and the information process unit that customer information is processed；
The information communication module of communication is carried out respectively with banking system and client；With
For being controlled the central control module of modules；
Described central control module respectively with information storage module, customer information reminding module, client
Information inquiry module, customer grade authentication module, message processing module are connected with information communication module.
Electricity charge risk management and control prompt system the most according to claim 1, is characterized in that, described
Client includes signing the client of bank small amount payment debit transaction with company and Utilities Electric Co. signs payment
The client of agreement and the client paid tariff in advance by several times；
Described customer information includes Customs Assigned Number in Electric Power Marketing System, customer name, client
Number of times, the electricity charge to account Query Dates and the amount of money that pay charge way, client monthly pay the fees, the electricity charge are actual arrives
The reason of account is arrived in account date and the amount of money, the electricity charge the most on schedule.
Electricity charge risk management and control prompt system the most according to claim 2, is characterized in that, described
Storage unit in message processing module combines customer information, situation is paid in the customer historical electricity charge,
Client is analyzed by the change of power user consumption, the financial financial condition of client, and client is carried out letter
With the evaluation of grade；Electricity and the electricity charge of client are processed by information process unit.
Electricity charge risk management and control prompt system the most according to claim 3, is characterized in that, described
Credit grade includes excellent, good and general；
Described excellent tier customer is that the electricity charge should arrive account time and the actual client to account time consistency, institute
The good tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive account time delay 0h-24h, institute
The general tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive more than account time delay 24h.
Electricity charge risk management and control prompt system the most according to claim 4, is characterized in that, described
Authenticated client according to the credit grade of client is by customer grade authentication module: A class client, B class client
With C class client；
The corresponding excellent tier customer of described A class client, the corresponding good tier customer of described B class client,
The corresponding general tier customer of described C class client.
Electricity charge risk management and control prompt system the most according to claim 1, is characterized in that, each
The fixed dates of the moon, described information alert module carries out the prompting of customer information, suggested information
The number of times monthly paid the fees including the Customs Assigned Number of client, customer name, the pay charge way of client, client,
This is which time payment of this month, should arrive account date and the amount of money and each electricity charge of early stage to account situation.
7. an electricity charge risk management and control reminding method, uses electricity charge risk management and control prompt system, its feature
It is to comprise the following steps:
Step 1), central control module control customer information memory module classification storage customer information；
Step 2), central control module controls message processing module and carries out customer information process, and to visitor
Family carries out the evaluation of credit grade；
Step 21), information acquisition unit gather the customer information in customer information memory module；
Step 22), customer information is analyzed by storage unit；
Step 23), the power consumption of client processes by information process unit, it is judged that the residue of client
Electricity, should arrive the account time according to client's electricity charge and the credit grade of client is carried out by the actual time to account
Evaluation；
Step 3), credit rating commented by customer grade authentication module by message processing module
The result of valency, carries out the evaluation certification of grade to client；
Step 4), the central control module set time in every month control customer information reminding module to work
Customer information prompting is carried out as personnel；
Step 5) if the dump energy of client is less than certain value, then electricity charge risk management and control prompt system
Central control module control information communication module transmitting bank's system and client and carry out electricity payment.
A kind of electricity charge risk management and control reminding method the most according to claim 7, is characterized in that, step
Rapid 1) client described in includes signing client and the electric power of bank small amount payment debit transaction with company
There are the client of payment agreement and the client paid tariff in advance by several times in company；Customer information includes power marketing system
Number of times, the electricity charge that system Customs Assigned Number, customer name, the pay charge way of client, client monthly pay the fees are arrived
Account Query Dates and the amount of money, the actual reason the most on schedule arriving account to account date and the amount of money, the electricity charge of the electricity charge.
A kind of electricity charge risk management and control reminding method the most according to claim 7, is characterized in that,
Step 2) described in credit grade include excellent, good and general；
Described excellent tier customer is that the electricity charge should arrive account time and the actual client to account time consistency, institute
The good tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive account time delay 0h-24h, institute
The general tier customer stated is that the electricity charge are actual arrives the account time than the client that should arrive more than account time delay 24h；
Described step 3) in the result of authenticated client include A class client, B class client and C class client；
The corresponding excellent tier customer of described A class client, the corresponding good tier customer of described B class client,
The corresponding general tier customer of described C class client.
A kind of electricity charge risk management and control reminding method the most according to claim 7, is characterized in that,
Step 4) in remind mode used to include customer information electricity charge risk management and control prompt system is automatic
Eject customer information dialog box；Described A class client, B class client and the customer information pair of C class client
Words frame represents by different colors respectively.
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| CN110599237A (en) * | 2019-08-15 | 2019-12-20 | 国网山东省电力公司临清市供电公司 | Electric power marketing management information acquisition module based on intelligent monitoring |
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