CN103699957A - Power utilization control system and control method thereof - Google Patents

Power utilization control system and control method thereof Download PDF

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CN103699957A
CN103699957A CN201310613472.XA CN201310613472A CN103699957A CN 103699957 A CN103699957 A CN 103699957A CN 201310613472 A CN201310613472 A CN 201310613472A CN 103699957 A CN103699957 A CN 103699957A
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credit
arrears
information
electricity
payment
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任俊胜
毕挺辉
唐龙江
章迎春
凌晓斌
朱兵
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State Grid Corp of China SGCC
Huanshang Power Supply Co of State Grid Anhui Electric Power Co Ltd
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State Grid Corp of China SGCC
Huanshang Power Supply Co of State Grid Anhui Electric Power Co Ltd
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Abstract

本发明涉及电力控制技术领域,特别涉及一种用电控制系统,包括采集单元、处理模块、存储单元、执行单元,所述的采集单元采集SG186营销业务系统中的信息并输出至处理模块,处理模块对客户信息进行处理后输出客户信用信息至存储单元,执行单元根据存储单元中存储的客户信用信息输出控制信号至短信单元或语音单元或停电单元。还涉及一种用电控制系统的控制方法,包括如下步骤:(A)采集单元从SG186营销业务系统中提取客户信息并输出至处理模块;(B)处理模块对客户各信息进行处理后输出客户信用度至存储单元;(C)执行单元根据存储单元中存储的客户信用信息输出控制信号。通过对客户建立信用信息,建立客户电费信息档案,并针对信用信息进行有效的奖惩措施,营造了企业诚信经营的氛围,使供用双方在充分享受权利的同时履行应尽的义务。

Figure 201310613472

The present invention relates to the technical field of power control, in particular to a power consumption control system, which includes an acquisition unit, a processing module, a storage unit, and an execution unit. The acquisition unit collects information in the SG186 marketing business system and outputs it to the processing module for processing The module outputs customer credit information to the storage unit after processing the customer information, and the execution unit outputs control signals to the short message unit or voice unit or power failure unit according to the customer credit information stored in the storage unit. It also relates to a control method for an electricity consumption control system, including the following steps: (A) the acquisition unit extracts customer information from the SG186 marketing business system and outputs it to a processing module; (B) the processing module processes each information of the customer and outputs the customer information credit to the storage unit; (C) the execution unit outputs a control signal according to the customer credit information stored in the storage unit. Through the establishment of credit information for customers, the establishment of customer electricity bill information files, and effective reward and punishment measures for credit information, an atmosphere of corporate integrity management has been created, so that both suppliers and users can fully enjoy their rights and fulfill their due obligations.

Figure 201310613472

Description

用电控制系统及其控制方法Electricity control system and control method thereof

技术领域technical field

本发明涉及电力控制技术领域,特别涉及一种用电控制系统及其控制方法。The invention relates to the technical field of power control, in particular to a power consumption control system and a control method thereof.

背景技术Background technique

近年来,电力行业中小客户恶意拖欠电费、偷窃电现象比较严重,使得供电企业不得不付出巨大的人力物力来解决这些问题。现在的常用做法是,根据SG186营销业务系统中记录的小客户用电信息档案,向欠费或偷窃电的小客户发送短信或语音或提醒。这种做法存在如下不足:1、对恶意欠费的小客户提醒力度不够,许多小客户在收到短信或提醒后,依然不缴纳拖欠的电费;2、某些小客户一直都正常缴费,偶尔因故欠费就收到短信或提醒会心有埋怨。特别是第1条,已经严重影响到供电企业的正常经营活动。In recent years, small and medium-sized customers in the power industry have maliciously defaulted on electricity bills and stolen electricity, which makes power supply companies have to spend huge manpower and material resources to solve these problems. The current common practice is to send text messages or voice calls or reminders to small customers who owe money or steal electricity according to the small customer electricity consumption information files recorded in the SG186 marketing business system. This approach has the following disadvantages: 1. Not enough reminders for small customers who are maliciously arrears. Many small customers still do not pay the arrears of electricity bills after receiving text messages or reminders; Therefore, if you are in arrears, you will receive a text message or remind you to complain. Article 1 in particular has seriously affected the normal business activities of power supply companies.

发明内容Contents of the invention

本发明的首要目的在于提供用电控制系统,通过对客户信息进行处理,有效准确地实现对客户的客观评价,并根据不同评价结果执行不同的应对策略。The primary purpose of the present invention is to provide a power consumption control system, which can effectively and accurately realize objective evaluation of customers by processing customer information, and implement different coping strategies according to different evaluation results.

为实现以上目的,本发明采用的技术方案为:一种用电控制系统,包括采集单元、处理模块、存储单元、执行单元,所述的采集单元采集SG186营销业务系统中的客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块,处理模块对客户各信息进行处理后输出客户信用信息至存储单元,执行单元根据存储单元中存储的客户信用信息输出控制信号至短信单元或语音单元或停电单元。In order to achieve the above purpose, the technical solution adopted by the present invention is: a power consumption control system, including a collection unit, a processing module, a storage unit, and an execution unit, and the collection unit collects customer file information and electricity charges in the SG186 marketing business system The billing information, payment information, arrears information, and electricity theft information are output to the processing module. The processing module processes the customer information and outputs the customer credit information to the storage unit. The execution unit outputs the control according to the customer credit information stored in the storage unit. Signal to SMS unit or voice unit or power failure unit.

与现有技术相比,本发明存在以下技术效果:通过对客户建立信用信息,建立客户电费信息档案,并针对信用信息进行有效的奖惩措施,营造了企业诚信经营的氛围,使供用双方在充分享受权利的同时履行应尽的义务。Compared with the existing technology, the present invention has the following technical effects: by establishing credit information for customers, establishing customer electricity bill information files, and taking effective reward and punishment measures for credit information, an atmosphere of honest management of enterprises is created, so that both suppliers and users can fully While enjoying rights, fulfill due obligations.

本发明的另一个目的在于提供一种用电控制系统的控制方法,能够有效准确地处理得到客户信用信息。Another object of the present invention is to provide a control method for a power consumption control system, which can effectively and accurately process and obtain customer credit information.

为实现以上目的,本发明采用的技术方案为:一种用电控制系统的控制方法,包括如下步骤:(A)采集单元从SG186营销业务系统中提取客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块;(B)处理模块对客户各信息进行处理后输出客户信用度至存储单元;(C)执行单元根据存储单元中存储的客户信用信息输出控制信号至短信单元或语音单元或停电单元。In order to achieve the above objectives, the technical solution adopted by the present invention is: a control method of an electricity consumption control system, including the following steps: (A) the acquisition unit extracts customer file information, electricity bill payment information, and payment information from the SG186 marketing business system , arrears information, and electricity theft information are output to the processing module; (B) the processing module processes the customer information and outputs the customer credit to the storage unit; (C) the execution unit outputs the control signal according to the customer credit information stored in the storage unit To SMS unit or Voice unit or Blackout unit.

与现有技术相比,本发明存在以下技术效果:通过对客户建立信用信息,建立客户电费信息档案,并针对信用信息进行有效的奖惩措施,营造了企业诚信经营的氛围,使供用双方在充分享受权利的同时履行应尽的义务。Compared with the existing technology, the present invention has the following technical effects: by establishing credit information for customers, establishing customer electricity bill information files, and taking effective reward and punishment measures for credit information, an atmosphere of honest management of enterprises is created, so that both suppliers and users can fully While enjoying rights, fulfill due obligations.

附图说明Description of drawings

图1是本发明的原理框图。Fig. 1 is a functional block diagram of the present invention.

具体实施方式Detailed ways

下面结合图1,对本发明做进一步详细叙述。Below in conjunction with Fig. 1, the present invention is described in further detail.

一种用电控制系统,包括采集单元21、处理模块22、存储单元23、执行单元24,所述的采集单元21采集SG186营销业务系统10中的客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块22,处理模块22对客户各信息进行处理后输出客户信用信息至存储单元23,执行单元24根据存储单元23中存储的客户信用信息输出控制信号至短信单元31或语音单元32或停电单元33。这里对SG186营销业务系统中的信息进行采集,然后根据信息进行处理,可以得到每个客户的信用信息,再根据信用信息对不同的客户采取不同的处理步骤,比如信用度非常低的客户可以直接执行停电处理,并采用短信告知,信用度高的客户可以提供奖励等,本发明中仅对各个客户进行信用评估,而对后续的执行不再详细赘述。An electricity consumption control system, comprising a collection unit 21, a processing module 22, a storage unit 23, and an execution unit 24, wherein the collection unit 21 collects customer profile information, electricity charge account information, payment information, The arrears information and the stolen electricity information are output to the processing module 22, and the processing module 22 outputs the customer credit information to the storage unit 23 after processing each information of the customer, and the execution unit 24 outputs the control signal to the storage unit 23 according to the customer credit information stored in the storage unit 23. SMS unit 31 or voice unit 32 or power failure unit 33 . Here, the information in the SG186 marketing business system is collected, and then processed according to the information to obtain the credit information of each customer, and then take different processing steps for different customers according to the credit information. For example, customers with very low credit can directly execute Power outage processing, and use SMS to inform that customers with high credit can provide rewards, etc. In the present invention, only credit evaluation is performed for each customer, and the subsequent execution will not be described in detail.

为了使得信用的处理更为准确,作为发明的优选方案,所述的处理模块22包括In order to make credit processing more accurate, as a preferred solution of the invention, the processing module 22 includes

缴费及时度处理单元221,对客户档案信息、电费出账信息、缴费信息进行处理,输出缴费及时度信用;The payment timeliness processing unit 221 processes the customer file information, electricity charge account information, and payment information, and outputs the payment timeliness credit;

欠费时间处理单元222,对客户档案信息、电费出账信息、欠费信息进行处理,输出延迟缴费信用;The arrears time processing unit 222 processes the customer file information, electricity charge account information, and arrears information, and outputs delayed payment credits;

欠费次数处理单元223,对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费次数信用;The number of arrears processing unit 223 processes the customer file information, electricity billing information, and arrears information, and outputs the credit of the number of arrears;

欠费额度处理单元224,对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费额度信用;The arrears amount processing unit 224 processes the customer file information, electricity charge billing information, and arrears information, and outputs the arrears amount credit;

偷窃电处理单元225,对客户档案信息、偷窃电信息进行处理,输出偷窃电信用;The stolen electricity processing unit 225 processes the customer file information and the stolen electricity information, and outputs the stolen electricity usage;

本期信用度处理单元226,对缴费及时度信用、延迟缴费信用、欠费次数信用、欠费额度信用、偷窃电信用以及存储单元23存储的客户信用信息进行处理,输出本期客户信用信息至存储单元23。The credit processing unit 226 of this period processes the customer credit information stored in the payment timeliness credit, delayed payment credit, arrears times credit, arrears credit, telecommunication usage and storage unit 23, and outputs the current customer credit information to the storage unit. Unit 23.

这里,设置多个处理单元,从多个角度进行处理,其处理的结果更全面,最后所得到的客户信用也更为准确、客观。Here, multiple processing units are set up to process from multiple angles, the processing results are more comprehensive, and the final customer credit is more accurate and objective.

一种采用前述的用电控制系统的控制方法,包括如下步骤:A control method using the aforementioned power consumption control system, comprising the steps of:

(A)采集单元21从SG186营销业务系统10中提取客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块22;(B)处理模块22对客户各信息进行处理后输出客户信用度至存储单元23;(C)执行单元24根据存储单元23中存储的客户信用信息输出控制信号至短信单元31或语音单元32或停电单元33。(A) The collection unit 21 extracts the customer profile information, electricity bill information, payment information, arrears information, and electricity theft information from the SG186 marketing business system 10 and outputs them to the processing module 22; After processing, the customer credit is output to the storage unit 23; (C) the execution unit 24 outputs a control signal to the short message unit 31 or the voice unit 32 or the power failure unit 33 according to the customer credit information stored in the storage unit 23.

所述的处理模块22包括The processing module 22 includes

缴费及时度处理单元221,对客户档案信息、电费出账信息、缴费信息进行处理,输出缴费及时度信用;The payment timeliness processing unit 221 processes the customer file information, electricity charge account information, and payment information, and outputs the payment timeliness credit;

欠费时间处理单元222,对客户档案信息、电费出账信息、欠费信息进行处理,输出延迟缴费信用;The arrears time processing unit 222 processes the customer file information, electricity charge account information, and arrears information, and outputs delayed payment credits;

欠费次数处理单元223,对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费次数信用;The number of arrears processing unit 223 processes the customer file information, electricity billing information, and arrears information, and outputs the credit of the number of arrears;

欠费额度处理单元224,对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费额度信用;The arrears amount processing unit 224 processes the customer file information, electricity charge billing information, and arrears information, and outputs the arrears amount credit;

偷窃电处理单元225,对客户档案信息、偷窃电信息进行处理,输出偷窃电信用;The stolen electricity processing unit 225 processes the customer file information and the stolen electricity information, and outputs the stolen electricity usage;

本期信用度处理单元226,对缴费及时度信用、延迟缴费信用、欠费次数信用、欠费额度信用、偷窃电信用以及存储单元23存储的客户信用信息进行处理,输出本期客户信用信息至存储单元23。The credit processing unit 226 of this period processes the customer credit information stored in the payment timeliness credit, delayed payment credit, arrears times credit, arrears credit, telecommunication usage and storage unit 23, and outputs the current customer credit information to the storage unit. Unit 23.

作为本发明的优选方案,下面提供一种实施例,对各个处理单元的详细处理步骤进行细述。As a preferred solution of the present invention, an embodiment is provided below to describe the detailed processing steps of each processing unit.

首选根据采集单元21采集到的信息确定几个日期参数:当前年月的电费出账信息中的出账时间即为电费发行时间,根据客户档案信息中约定的违约期限以及电费发行时间可得出合同约定截止日,结清缴费时间按如下步骤处理:(A1)若客户有欠费,则结清缴费时间为空;若客户无欠费,进入步骤B1;(B1)若客户有缴费,则结清缴费时间为当期最早缴费时间;若客户无缴费,则结清缴费时间为评价月1日。It is preferred to determine several date parameters based on the information collected by the acquisition unit 21: the billing time in the electricity bill billing information of the current year and month is the electricity bill issuance time, which can be obtained according to the default period agreed in the customer file information and the electricity bill issuance time On the deadline stipulated in the contract, the settlement and payment time shall be processed according to the following steps: (A1) If the customer has arrears, the settlement and payment time is empty; if the customer has no arrears, enter step B1; (B1) if the customer has paid, then The settlement and payment time is the earliest payment time of the current period; if the customer has not paid, the settlement and payment time is the first day of the evaluation month.

所述的缴费及时度处理单元221按如下步骤进行处理,若结清缴费时间为空,则缴费及时度信用为0;结清缴费时间-发行时间≤0,则缴费及时度信用为30;结清缴费时间-发行时间>0且合同约定截止日-发行时间≤0,则缴费及时度信用为30;结清缴费时间-发行时间>0且合同约定截止日-发行时间>0时,若(结清缴费时间-发行时间)/(合同约定截止日-发行时间)≥0.9,则缴费及时度信用为0,若0.7≤(结清缴费时间-发行时间)/(合同约定截止日-发行时间)<0.9,则缴费及时度信用为15,若(结清缴费时间-发行时间)/(合同约定截止日-发行时间)<0.7,则缴费及时度信用为30。所得到的缴费及时度信用输出至本期信用度处理单元226待处理。The payment and timeliness processing unit 221 performs processing according to the following steps. If the payment time is cleared, the payment timeliness credit is 0; If the payment time - issue time > 0 and the contract deadline - issue time ≤ 0, then the payment timeliness credit is 30; if the payment time - issue time > 0 and the contract deadline - issue time > 0, if ( Settlement payment time - issuance time) / (contract agreed deadline - issuance time) ≥ 0.9, then the payment timeliness credit is 0, if 0.7 ≤ (settlement payment time - issuance time) / (contract agreed deadline - issuance time ) < 0.9, the payment timeliness credit is 15, if (settled payment time - issuance time) / (contract agreed deadline - issuance time) < 0.7, then the payment timeliness credit is 30. The obtained payment and credit are output to the current credit processing unit 226 for processing.

所述的欠费时间处理单元222按如下步骤进行处理:(A2)K1=结清缴费时间-合同约定截止日,其中若结清缴费时间为空,则结清缴费时间取当前处理的时间,若K1<0,则K1取0;(B2)根据K1得到当前年月扣分即为K1×0.5分/天;(C2)累加当前年所有月份的扣分即为∑(K1×0.5分/天);(D2)若∑(K1×0.5分/天)>20,则延迟缴费信用为0,若∑(K1×0.5分/天)≤20,则延迟缴费信用为[20-∑(K1×0.5分/天)]。所得到的延迟缴费信用也输出至本期信用度处理单元226待处理。The arrears time processing unit 222 performs the processing according to the following steps: (A2) K1 = settlement payment time - contract deadline, wherein if the settlement payment time is empty, the current processing time is taken as the settlement payment time, If K1<0, then K1 is 0; (B2) According to K1, the deduction points for the current year and month are K1×0.5 points/day; (C2) The points deduction for all months of the current year are accumulated to be ∑(K1×0.5 points/day days); (D2) If ∑(K1×0.5 cents/day)>20, the delayed payment credit is 0; if ∑(K1×0.5 cents/day)≤20, the delayed payment credit is [20-∑(K1 ×0.5 min/day)]. The obtained delayed payment credit is also output to the credit processing unit 226 of the current period to be processed.

所述的欠费次数处理单元223按如下步骤进行处理:(A3)当前年任何月结清缴费时间在合同约定截止日之后,则累加一次延迟缴费次数;(B3)根据步骤A3得到当前年月的延迟缴费次数K2;(C3)若K2>6,则欠费次数信用为0;若K2≤6,则欠费次数信用为[30-(K2×5)]。所得到的欠费次数信用输出至本期信用度处理单元226待处理。The processing unit 223 for the number of arrears is processed according to the following steps: (A3) If the settlement and payment time of any month in the current year is after the deadline stipulated in the contract, the number of delayed payment will be accumulated once; (B3) According to step A3, the current year and month will be obtained. (C3) If K2>6, the credit for the number of arrears is 0; if K2≤6, the credit for the number of arrears is [30-(K2×5)]. The obtained arrears credits are output to the current credit processing unit 226 for processing.

所述的欠费额度处理单元224按如下步骤进行处理:(A4)获得当前年月的总欠费金额,获得当年且非当前年月的陈欠电费金额;(B4)若评价月应收电费不为0,进入步骤C3;若评价月应收电费为0且总欠费金额为0,欠费额度信用为20,进入步骤D4;若评价月应收电费为0且总欠费金额不为0,欠费额度信用为0,进入步骤D4;(C4)K3=总欠费金额/评价月应收电费,若K3=0,欠费额度信用为20;若K3<0.1,则欠费额度信用为18;若0.1≤K3<0.5,则欠费额度信用为14;若0.5≤K3<0.9,则欠费额度信用为10;若K3≥0.9,则欠费额度信用为0;(D4)若陈欠电费金额不为0,将步骤B4或C4中处理得到的欠费额度信用减去[(当前时间-当年最早的违约金开始计算时间)×0.1]得到新的欠费额度信用;(E4)若处理后的欠费额度信用小于0,则欠费额度信用为0。所得到的欠费额度信用信用输出至本期信用度处理单元226待处理。The arrears amount processing unit 224 performs processing according to the following steps: (A4) Obtain the total amount of arrears in the current year and month, and obtain the amount of outstanding electricity charges in the current year and not in the current year and month; (B4) If the monthly electricity charge receivable is evaluated If it is not 0, go to step C3; if the electricity fee receivable in the evaluation month is 0 and the total arrears amount is 0, and the arrears credit is 20, go to step D4; if the electricity fee receivable in the evaluation month is 0 and the total arrears amount is not 0, the arrears credit is 0, go to step D4; (C4) K3=total arrears/evaluation monthly receivable electricity fee, if K3=0, the arrears credit is 20; if K3<0.1, the arrears The credit is 18; if 0.1≤K3<0.5, the arrears credit is 14; if 0.5≤K3<0.9, the arrears credit is 10; if K3≥0.9, the arrears credit is 0; (D4) If the amount of electricity bills in arrears is not 0, subtract [(current time - the earliest liquidated damages start calculation time of the year) × 0.1] from the arrears amount credit obtained in step B4 or C4 to obtain a new arrears amount credit; ( E4) If the processed arrears credit is less than 0, the arrears credit is 0. The obtained arrears credit is output to the current credit processing unit 226 for processing.

所述的本期信用度处理单元226按如下步骤进行处理:(A5)偷窃电处理单元225获得偷窃电信用:若近1年发现偷窃电情况1次及以上者,偷窃电信用为50,每年都有偷窃情况每次累积加50;若最近1年未发现偷窃电,但近2年发现偷窃电情况1次及以上者,偷窃电信用为40;若最近2年未发现偷窃电,但近4年发现偷窃电情况1次及以上者,偷窃电信用为30;若最近4年未发现偷窃电,但4年前发现偷窃电情况1次及以上者,偷窃电信用为20。由于偷窃电现象是非常严重的,影响供电企业的正常运行,对供电企业造成的损失也较大,因此这里的偷窃电信用的权重很大。The credit processing unit 226 of the current period performs processing according to the following steps: (A5) The electricity theft processing unit 225 obtains the electricity theft fee: if electricity theft is found once or more in the past year, the electricity theft fee is 50, and the electricity theft fee is 50 per year. Add 50 each time there is a theft; if no electricity theft is found in the last 1 year, but the electricity theft is found once or more in the past 2 years, the cost of the theft is 40; if no electricity theft is found in the last 2 years, but 40 If the electricity theft is discovered once or more in a year, the telecommunications theft fee is 30; if the electricity theft has not been discovered in the last 4 years, but the electricity theft was discovered once or more 4 years ago, the telecommunications theft fee is 20. Since electricity theft is very serious, affecting the normal operation of power supply companies and causing relatively large losses to power supply companies, the weight of electricity theft here is very large.

(B5)若存储单元中存储的客户信用信息小于11个月,则本期客户信用=[(缴费及时度信用+延迟缴费信用+欠费次数信用+欠费额度信用)+前N个月的信用]/(N+1)-偷窃电信用;若存储单元中存储的客户信用信息大于等于11个月,则本期客户信用=[(缴费及时度信用+延迟缴费信用+欠费次数信用+欠费额度信用)+前11个月的信用]/12-偷窃电信用。这里之所以不是将缴费及时度信用+延迟缴费信用+欠费次数信用+欠费额度信用的和作为本期客户信用,而是将以往存储的客户信用信息也纳入本期客户信用的计算中,是鼓励用户能够持续维持好的信用。(B5) If the customer credit information stored in the storage unit is less than 11 months, then the current customer credit = [(payment timeliness credit + delayed payment credit + arrears times credit + arrears amount credit) + previous N months credit]/(N+1)-stealing telecommunication usage; if the customer credit information stored in the storage unit is greater than or equal to 11 months, then the current customer credit = [(payment time credit + delayed payment credit + arrears credit + arrears line of credit) + credit of the previous 11 months]/12 - theft of telecom credit. The reason here is not to use the sum of payment timeliness credit + late payment credit + arrears credit + arrears amount credit as the current customer credit, but to include the previously stored customer credit information into the current customer credit calculation. It is to encourage users to maintain good credit continuously.

Claims (10)

1.一种用电控制系统,其特征在于:包括采集单元(21)、处理模块(22)、存储单元(23)、执行单元(24),所述的采集单元(21)采集SG186营销业务系统(10)中的客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块(22),处理模块(22)对客户各信息进行处理后输出客户信用信息至存储单元(23),执行单元(24)根据存储单元(23)中存储的客户信用信息输出控制信号至短信单元(31)或语音单元(32)或停电单元(33)。1. A power consumption control system, characterized in that: it includes a collection unit (21), a processing module (22), a storage unit (23), and an execution unit (24), and the collection unit (21) collects SG186 marketing services The customer file information, electricity bill payment information, payment information, arrears information, and electricity theft information in the system (10) are output to the processing module (22), and the processing module (22) outputs customer credit information after processing each information of the customer To the storage unit (23), the execution unit (24) outputs a control signal to the short message unit (31) or the voice unit (32) or the power failure unit (33) according to the customer credit information stored in the storage unit (23). 2.如权利要求1所述的用电控制系统,其特征在于:所述的处理模块(22)包括2. The power consumption control system according to claim 1, characterized in that: the processing module (22) includes 缴费及时度处理单元(221),对客户档案信息、电费出账信息、缴费信息进行处理,输出缴费及时度信用;The bill payment timeliness processing unit (221), processes the customer file information, electricity charge account information, and bill payment information, and outputs the bill payment timeliness credit; 欠费时间处理单元(222),对客户档案信息、电费出账信息、欠费信息进行处理,输出延迟缴费信用;The arrears time processing unit (222), which processes customer file information, electricity charge billing information, and arrears information, and outputs delayed payment credits; 欠费次数处理单元(223),对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费次数信用;The number of arrears processing unit (223), which processes customer file information, electricity billing information, and arrears information, and outputs credits for the number of arrears; 欠费额度处理单元(224),对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费额度信用;An arrears amount processing unit (224), which processes customer file information, electricity charge billing information, and arrears information, and outputs arrears amount credit; 偷窃电处理单元(225),对客户档案信息、偷窃电信息进行处理,输出偷窃电信用;The stolen electricity processing unit (225), which processes customer file information and stolen electricity information, and outputs stolen electricity usage; 本期信用度处理单元(226),对缴费及时度信用、延迟缴费信用、欠费次数信用、欠费额度信用、偷窃电信用以及存储单元(23)存储的客户信用信息进行处理,输出本期客户信用信息至存储单元(23)。The credit processing unit (226) of the current period processes the payment and time credit, the delayed payment credit, the credit of the number of arrears, the credit of the amount of arrears, the theft of telecommunication charges and the customer credit information stored in the storage unit (23), and outputs the current customer credit information to the storage unit (23). 3.一种采用权利要求1所述的用电控制系统的控制方法,包括如下步骤:3. A control method adopting the power consumption control system according to claim 1, comprising the steps of: (A)采集单元(21)从SG186营销业务系统(10)中提取客户档案信息、电费出账信息、缴费信息、欠费信息、偷窃电信息并输出至处理模块(22);(A) The collection unit (21) extracts customer profile information, electricity bill payment information, payment information, arrears information, and electricity theft information from the SG186 marketing business system (10) and outputs them to the processing module (22); (B)处理模块(22)对客户各信息进行处理后输出客户信用度至存储单元(23);(B) The processing module (22) processes the customer information and outputs the customer credit to the storage unit (23); (C)执行单元(24)根据存储单元(23)中存储的客户信用信息输出控制信号至短信单元(31)或语音单元(32)或停电单元(33)。(C) The execution unit (24) outputs a control signal to the short message unit (31) or the voice unit (32) or the power failure unit (33) according to the customer credit information stored in the storage unit (23). 4.如权利要求3所述的用电控制系统的控制方法,其特征在于:所述的处理模块(22)包括4. The control method of the power consumption control system according to claim 3, characterized in that: the processing module (22) includes 缴费及时度处理单元(221),对客户档案信息、电费出账信息、缴费信息进行处理,输出缴费及时度信用;The bill payment timeliness processing unit (221), processes the customer file information, electricity charge account information, and bill payment information, and outputs the bill payment timeliness credit; 欠费时间处理单元(222),对客户档案信息、电费出账信息、欠费信息进行处理,输出延迟缴费信用;The arrears time processing unit (222), which processes customer file information, electricity charge billing information, and arrears information, and outputs delayed payment credits; 欠费次数处理单元(223),对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费次数信用;The number of arrears processing unit (223), which processes customer file information, electricity billing information, and arrears information, and outputs credits for the number of arrears; 欠费额度处理单元(224),对客户档案信息、电费出账信息、欠费信息进行处理,输出欠费额度信用;An arrears amount processing unit (224), which processes customer file information, electricity charge billing information, and arrears information, and outputs arrears amount credit; 偷窃电处理单元(225),对客户档案信息、偷窃电信息进行处理,输出偷窃电信用;The stolen electricity processing unit (225), which processes customer file information and stolen electricity information, and outputs stolen electricity usage; 本期信用度处理单元(226),对缴费及时度信用、延迟缴费信用、欠费次数信用、欠费额度信用、偷窃电信用以及存储单元(23)存储的客户信用信息进行处理,输出本期客户信用信息至存储单元(23)。The credit processing unit (226) of the current period processes the payment and time credit, the delayed payment credit, the credit of the number of arrears, the credit of the amount of arrears, the theft of telecommunication charges and the customer credit information stored in the storage unit (23), and outputs the current customer credit information to the storage unit (23). 5.如权利要求4所述的用电控制系统的控制方法,其特征在于:当前年月的电费出账信息中的出账时间即为电费发行时间,根据客户档案信息中约定的违约期限以及电费发行时间可得出合同约定截止日,结清缴费时间按如下步骤处理:5. The control method of the electricity consumption control system as claimed in claim 4, characterized in that: the billing time in the electricity bill billing information of the current year and month is the electricity bill issue time, according to the default period agreed in the customer file information and The deadline for the contract can be obtained from the issuance time of the electricity fee, and the settlement and payment time can be processed according to the following steps: (A1)若客户有欠费,则结清缴费时间为空;若客户无欠费,进入步骤B1;(A1) If the customer has arrears, the settlement and payment time is empty; if the customer has no arrears, go to step B1; (B1)若客户有缴费,则结清缴费时间为当期最早缴费时间;若客户无缴费,则结清缴费时间为评价月1日。(B1) If the customer has paid, the settlement and payment time is the earliest payment time of the current period; if the customer has not paid the fee, the settlement and payment time is the first day of the evaluation month. 6.如权利要求5所述的用电控制系统的控制方法,其特征在于:所述的缴费及时度处理单元(221)按如下步骤进行处理,若6. The control method of the electricity consumption control system according to claim 5, characterized in that: the payment and time schedule processing unit (221) performs processing according to the following steps, if 结清缴费时间为空,则缴费及时度信用为0;If the settlement payment time is empty, the payment timeliness credit is 0; 结清缴费时间-发行时间≤0,则缴费及时度信用为30;Settle payment time - issuance time ≤ 0, then payment timeliness credit is 30; 结清缴费时间-发行时间>0且合同约定截止日-发行时间≤0,则缴费及时度信用为30;Settle payment time - issuance time > 0 and the contract deadline - issuance time ≤ 0, then the payment timeliness credit is 30; 结清缴费时间-发行时间>0且合同约定截止日-发行时间>0时,若(结清缴费时间-发行时间)/(合同约定截止日-发行时间)≥0.9,则缴费及时度信用为0,若0.7≤(结清缴费时间-发行时间)/(合同约定截止日-发行时间)<0.9,则缴费及时度信用为15,若(结清缴费时间-发行时间)/(合同约定截止日-发行时间)<0.7,则缴费及时度信用为30。When the settlement payment time - issuance time > 0 and the contract deadline - issuance time > 0, if (settling payment time - issuance time)/(contract deadline - issuance time) ≥ 0.9, the payment timeliness credit is 0, if 0.7 ≤ (time of payment settlement - time of issuance) / (end date of contract agreement - time of issuance) < 0.9, then the payment timeliness credit is 15, if (time of payment settlement - time of issuance) / (end date of contract agreement day - issuance time) < 0.7, then the payment and timeliness credit is 30. 7.如权利要求5所述的用电控制系统的控制方法,其特征在于:所述的欠费时间处理单元(222)按如下步骤进行处理:7. The control method of the power consumption control system according to claim 5, characterized in that: the arrears time processing unit (222) performs processing according to the following steps: (A2)K1=结清缴费时间-合同约定截止日,其中若结清缴费时间为空,则结清缴费时间取当前处理的时间,若K1<0,则K1取0;(A2) K1 = Settlement and payment time - contract deadline, if the settlement and payment time is empty, the settlement and payment time will be the current processing time, if K1<0, then K1 will be 0; (B2)根据K1得到当前年月扣分即为K1×0.5分/天;(B2) According to K1, the deduction for the current year and month is K1×0.5 points/day; (C2)累加当前年所有月份的扣分即为∑(K1×0.5分/天);(C2) Add up the deduction points for all months of the current year to get ∑(K1×0.5 points/day); (D2)若∑(K1×0.5分/天)>20,则延迟缴费信用为0,若∑(K1×0.5分/天)≤20,则延迟缴费信用为[20-∑(K1×0.5分/天)]。(D2) If ∑(K1×0.5 cents/day)>20, the delayed payment credit is 0; if ∑(K1×0.5 cents/day)≤20, the delayed payment credit is [20-∑(K1×0.5 cents /sky)]. 8.如权利要求5所述的用电控制系统的控制方法,其特征在于:所述的欠费次数处理单元(223)按如下步骤进行处理:8. The control method of the electricity consumption control system according to claim 5, characterized in that: the arrears times processing unit (223) performs processing according to the following steps: (A3)当前年任何月结清缴费时间在合同约定截止日之后,则累加一次延迟缴费次数;(A3) If the settlement and payment time of any month in the current year is after the deadline stipulated in the contract, the number of delayed payment will be accumulated once; (B3)根据步骤A3得到当前年月的延迟缴费次数K2;(B3) Obtain the number of deferred payment K2 in the current year and month according to step A3; (C3)若K2>6,则欠费次数信用为0;若K2≤6,则欠费次数信用为[30-(K2×5)]。(C3) If K2>6, the credit for the number of arrears is 0; if K2≤6, the credit for the number of arrears is [30-(K2×5)]. 9.如权利要求5所述的用电控制系统的控制方法,其特征在于:所述的欠费额度处理单元(224)按如下步骤进行处理:9. The control method of the electricity consumption control system according to claim 5, characterized in that: the arrears amount processing unit (224) performs processing according to the following steps: (A4)获得当前年月的总欠费金额,获得当年且非当前年月的陈欠电费金额;(A4) Obtain the total amount of arrears in the current year and month, and obtain the amount of electricity arrears in the current year and not in the current year and month; (B4)若评价月应收电费不为0,进入步骤C3;若评价月应收电费为0且总欠费金额为0,欠费额度信用为20,进入步骤D4;若评价月应收电费为0且总欠费金额不为0,欠费额度信用为0,进入步骤D4;(B4) If the evaluation monthly electricity fee receivable is not 0, go to step C3; if the evaluation monthly electricity fee receivable is 0 and the total arrears amount is 0, the arrears credit is 20, go to step D4; if the evaluation monthly electricity fee receivable is 0 and the total arrears amount is not 0, and the arrears credit is 0, go to step D4; (C4)K3=总欠费金额/评价月应收电费,若K3=0,欠费额度信用为20;若K3<0.1,则欠费额度信用为18;若0.1≤K3<0.5,则欠费额度信用为14;若0.5≤K3<0.9,则欠费额度信用为10;若K3≥0.9,则欠费额度信用为0;(C4) K3 = total arrears amount/receivable electricity fee in the evaluation month, if K3=0, the arrears credit is 20; if K3<0.1, the arrears credit is 18; if 0.1≤K3<0.5, the arrears The fee credit is 14; if 0.5≤K3<0.9, the arrears credit is 10; if K3≥0.9, the arrears credit is 0; (D4)若陈欠电费金额不为0,将步骤B4或C4中处理得到的欠费额度信用减去[(当前时间-当年最早的违约金开始计算时间)×0.1]得到新的欠费额度信用;(D4) If the amount of outstanding electricity bills is not 0, subtract [(current time - the earliest liquidated damages start calculation time of the year) × 0.1] from the arrears amount credit obtained in step B4 or C4 to obtain a new arrears amount Credit; (E4)若处理后的欠费额度信用小于0,则欠费额度信用为0。(E4) If the processed arrears credit is less than 0, the arrears credit is 0. 10.如权利要求5所述的用电控制系统的控制方法,其特征在于:所述的本期信用度处理单元(226)按如下步骤进行处理:10. The control method of the electricity consumption control system according to claim 5, characterized in that: the current credit processing unit (226) performs processing according to the following steps: (A5)偷窃电处理单元(225)获得偷窃电信用:(A5) Stealing the electricity processing unit (225) to obtain the credit for stealing electricity: 若近1年发现偷窃电情况1次及以上者,偷窃电信用为50,每年都有偷窃情况每次累积加50;If the electricity theft is discovered once or more in the past year, the fee for the theft of electricity is 50, and every year there is a theft, it will add 50 each time; 若最近1年未发现偷窃电,但近2年发现偷窃电情况1次及以上者,偷窃电信用为40;If no electricity theft has been discovered in the past 1 year, but electricity theft has been discovered once or more in the past 2 years, the fee for theft of electricity is 40; 若最近2年未发现偷窃电,但近4年发现偷窃电情况1次及以上者,偷窃电信用为30;If no electricity theft has been discovered in the past 2 years, but electricity theft has been discovered once or more in the past 4 years, the fee for theft of electricity is 30; 若最近4年未发现偷窃电,但4年前发现偷窃电情况1次及以上者,偷窃电信用为20;If the theft of electricity has not been discovered in the last 4 years, but the theft of electricity was discovered once or more 4 years ago, the fee for theft of electricity is 20; (B5)若存储单元中存储的客户信用信息小于11个月,则本期客户信用=[(缴费及时度信用+延迟缴费信用+欠费次数信用+欠费额度信用)+前N个月的信用]/(N+1)-偷窃电信用;(B5) If the customer credit information stored in the storage unit is less than 11 months, then the current customer credit = [(payment timeliness credit + delayed payment credit + arrears times credit + arrears amount credit) + previous N months credit]/(N+1) - credit for stealing telecommunication; 若存储单元中存储的客户信用信息大于等于11个月,则本期客户信用=[(缴费及时度信用+延迟缴费信用+欠费次数信用+欠费额度信用)+前11个月的信用]/12-偷窃电信用。If the customer credit information stored in the storage unit is greater than or equal to 11 months, then the current customer credit = [(payment timeliness credit + delayed payment credit + arrears times credit + arrears amount credit) + previous 11 months’ credit] /12 - used for stealing telecommunications.
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