CN105897933A - Service request processing method and device - Google Patents
Service request processing method and device Download PDFInfo
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- CN105897933A CN105897933A CN201610426085.9A CN201610426085A CN105897933A CN 105897933 A CN105897933 A CN 105897933A CN 201610426085 A CN201610426085 A CN 201610426085A CN 105897933 A CN105897933 A CN 105897933A
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- treatment progress
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/56—Provisioning of proxy services
- H04L67/566—Grouping or aggregating service requests, e.g. for unified processing
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Abstract
The embodiment of the invention discloses a service request processing method and device, and belongs to the technical field of computer networks. The method comprises the following steps: generating a corresponding processing course in response to a service request sent by a client, and accessing a corresponding disk of a content server through the processing course; acquiring information about a running state of the processing course; determining that the running state of the processing course encounters an exception according to the information about the running state, and regenerating a new processing course according to the service request; and accessing other disks of the content server or accessing other content servers through the new processing course. Through the technical scheme of the embodiment of the invention, the running state of the processing course of the service request is monitored, and the new processing course is generated to access other corresponding disks when the running state encounters the exception, so that normal processing for the service request is ensured.
Description
Technical field
The present embodiments relate to technical field of the computer network, particularly relate to a kind of service request
Processing method and processing device.
Background technology
Carry out doing shopping by intelligent terminal user, entertain, communication etc. movable time, accordingly
Client generates service request, corresponding operation system or server end carry out this service request
Process.When processing service request, generally by server end (or server of operation system)
Generate treatment progress, and access the disk that this service request is corresponding.
But, during realizing the present invention, inventor finds to there is following lacking in prior art
Point: due to user group's expanding day of currently used intelligent terminal, a fairly large number of visitor
When family end performs same business simultaneously, a fairly large number of service request accesses same disk, causes magnetic
Dish blocks, and corresponding treatment progress is suspended, and makes the response of service request the most maybe cannot be rung
Should, so that client can not normally perform business.
Summary of the invention
The purpose of the embodiment of the present invention is to provide the processing method and processing device of a kind of service request, with
Ensure service request is processed to be normally carried out.
First aspect, a possible embodiment of the present invention provides the process of a kind of service request
Method, described method includes: in response to client send service request generate process accordingly into
Journey, and the corresponding disk of content server is accessed by described treatment progress；Obtain described process into
The information of the running status of journey；Information according to described running status determines the fortune of described treatment progress
Row state occurs abnormal, again generates new treatment progress according to described service request；By described
New treatment progress accesses other disk of described content server or accesses other content clothes
Business device.
Second aspect, a possible embodiment of the present invention provides the process of a kind of service request
Device, described device includes: treatment progress generation module, for the industry sent in response to client
Business request generates corresponding treatment progress, and is accessed the phase of content server by described treatment progress
Answer disk；Data obtaining module, for obtaining the information of the running status of described treatment progress；Fortune
Row state determining module, for determining the fortune of described treatment progress according to the information of described running status
Row state occurs abnormal, again generates new treatment progress according to described service request；Newly process into
Journey distribution module, for by described new treatment progress access described content server other
Disk or access other content server.
The processing method of the service request that at least one embodiment of the embodiment of the present invention provides or dress
Putting, by the processing procedure of service request, the running status of monitoring treatment progress, in operation
When state occurs abnormal, generate new treatment progress and access other corresponding disk or other content
Server, makes new treatment progress properly functioning, and then ensures that service request obtains normal process.
Accompanying drawing explanation
Fig. 1 is the flow chart of the processing method of a kind of service request of the embodiment of the present invention one；
Fig. 2 is the flow chart of the processing method of a kind of service request of the embodiment of the present invention two；
Fig. 3 is the structured flowchart of the processing means of a kind of service request of the embodiment of the present invention three；
Fig. 4 is the structured flowchart of the processing means of a kind of service request of the embodiment of the present invention four；
Fig. 5 is the structured flowchart of the processing equipment of a kind of service request of the embodiment of the present invention five.
Detailed description of the invention
One of basic conception of the embodiment of the present invention is to provide processing method and the dress of a kind of service request
Put, after receiving the service request that client sends, by accessing the corresponding disk of content service
Process service request, and obtain the running status for the treatment of progress in the process, be used for monitoring place
Whether reason process there is exception；And, when treatment progress occurs abnormal, please based on same business
Ask and regenerate new treatment progress, new treatment progress is distributed to other phases of content server
Answer disk, or be distributed to other content server so that new treatment progress normal operation.
Thus, it is possible to ensure that the service request sending client completes to process, service request is made just to obtain
Often response, thus solve to be occurred to block or break down etc. by the disk of server to cause service request
Operating lag or the problem that cannot respond to.
(element that label mark identical in some accompanying drawings is identical) and embodiment below in conjunction with the accompanying drawings,
The detailed description of the invention of the present invention is described in further detail.Following example are used for this is described
Bright, but it is not limited to the scope of the present invention.
Embodiment one
Fig. 1 is the flow chart of the processing method of a kind of service request of the embodiment of the present invention one, the party
The executive agent of method can be the server processing service request, or includes the business of this server
System.Such as, the scheduling of content distributing network (Content Delivery Network, CDN)
Server can perform the processing method of this service request.
With reference to Fig. 1, in step S110, the service request sent in response to client generates corresponding
Treatment progress, and the corresponding disk of content server is accessed by treatment progress.
In a kind of feasible implementation, client is when performing specified services, to specified services pair
The server end answered (or, it is intended that the processing system of business) send service request.At server
When the dispatch server of end receives this service request, generate corresponding process based on this service request
Process, and this treatment progress is distributed to process the content server of this service request, make process enter
Journey accesses the corresponding disk of content server, carries out visiting for the data of service request from this disk
The process such as ask, data are transferred, and then complete the process to service request.
Such as, when user uses and does shopping program process shopping on smart mobile phone, shopping application
Program generates acknowledgement of orders request based on the goods that user selectes, and is sent to this shopping application program
Corresponding server end.The dispatch server of server end is asked according to the acknowledgement of orders received,
Generate acknowledgement of orders process, and acknowledgement of orders process be distributed to process the content server of order,
Make acknowledgement of orders process access the corresponding disk of this content server, complete the process of acknowledgement of orders,
The acknowledgement of orders request making shopping application program send obtains corresponding, and confirms to generate order.
In step S120, obtain the information of the running status for the treatment of progress.
Basic conception according to embodiments of the present invention, accesses the process of content server at treatment progress
In, the running status of monitoring treatment progress, to determine that treatment progress is the most properly functioning.
Specifically, can be by arranging scanning imaging system in content server, for scanning record
The running status for the treatment of progress, and it is sent to dispatch service in real time or termly by the information obtained
Device.Thus, dispatch server can complete step S120, obtains the running status for the treatment of progress
Information.
In step S130, determine that according to the information of running status the running status for the treatment of progress occurs different
Often, again new treatment progress is generated according to service request.
After the information of the running status receiving treatment progress at dispatch server, according to this information
Judge whether the running status for the treatment of progress exception occurs.For example, it is possible to according in this information be
No process interrupt state or the ossified state of process of existing, and it is in process interrupt state or process deadlock
The information such as the duration of death situation state, judge that treatment progress is the most properly functioning.
If judged result instruction treatment progress is properly functioning, this treatment progress is not additionally controlled
System, makes this treatment progress continue to access the corresponding disk of content server.
If judged result instruction treatment progress operation exception, it is determined that this treatment progress is just in access
Disk is in blocked state, or breaks down.In this case, this treatment progress be suspended or
Process slowly, have a strong impact on the response time to the service request received.Now, dispatch service
Think highly of and newly generate new treatment progress according to the above-mentioned service request received.
New treatment progress mentioned here, please according to same business with the treatment progress of operation exception
Seeking survival into, therefore, both are identical.
In step S140, by new treatment progress access content server other disk or
Access other content server.
In the present embodiment, after dispatch server generates new treatment progress, new process is entered
Cheng Jinhang distributes again, is distributed to other disks of foregoing server or is distributed to other
Content server, accesses these other disks or this other guide server by new treatment progress
In corresponding disk.Be equivalent to access normal disk by new treatment progress, new to ensure
Treatment progress can be properly functioning.
Such as, if foregoing server existing other disks corresponding with this service request, then
Other disks new treatment progress can being distributed in this content server.If foregoing takes
There are not other disks corresponding with this service request in business device, then new treatment progress can be divided
It is dealt into other guide server.
Because with running status, new treatment progress occurs that abnormal treatment progress is identical, at new place
Reason process is properly functioning when completing, and i.e. completes the process to the service request that client sends, makes industry
Business request obtains normal response, and then ensures that client normally performs specified services.
Additionally, in the running of new treatment progress, it is also possible to its running status is supervised
Control, and when new treatment progress operation exception, generates new treatment progress again, and again
It is distributed to other normal corresponding disks.
The processing method of the service request that embodiments of the invention provide, in the process of service request
Cheng Zhong, by obtaining the information of the running status for the treatment of progress, monitors the operation shape for the treatment of progress
State, and generate new treatment progress when running status occurs abnormal according to service request, by newly
Treatment progress access other corresponding disk or other guide server, it is ensured that service request obtains
Normal process, thus avoid the disk of server to occur to block or break down etc. to cause service request
Operating lag or cannot respond to.
Embodiment two
Fig. 2 is the flow chart of the processing method of a kind of service request of the embodiment of the present invention two, the party
Method can be considered a kind of detailed description of the invention of the processing method of the service request of above-described embodiment one.
With reference to Fig. 2, in step S210, the service request sent in response to client generates corresponding
Treatment progress, and the corresponding disk of content server is accessed by treatment progress.
Generally, after client sends service request, the dispatch server of server end is according to connecing
The service request that receives generates treatment progress, and please by being distributed to treatment progress to process this business
The corresponding disk of the content server asked, to process service request process.
In step S220, obtain the information of the running status for the treatment of progress.
In the present embodiment, content server monitor the running status for the treatment of progress in corresponding disk,
And the information monitored is sent to dispatch server, so that dispatch server completes this step.
In step S230, if according to the information of running status, it is judged that treatment progress is in appointment fortune
The duration of row state exceedes preset duration value, it is determined that the running status for the treatment of progress occurs different
Often.
Specifically, dispatch server is according to the information of the running status of the treatment progress received, directly
Connect extraction or statistical disposition process is in the duration of designated state, and by this duration with pre-
If duration value compares, to judge treatment progress whether normal operation.If this duration exceedes
Preset duration value, then be judged as that the running status for the treatment of progress occurs abnormal；If this duration is not
Exceed preset duration value, be then judged as that exception does not occurs in the running status for the treatment of progress.
Wherein, it is intended that state can be the halted state for the treatment of progress, interrupt status or ossified state
Deng abnormal operational conditions, it is used for identifying treatment progress operation exception.Preset value long value can basis
The type of service request, and the type of designated state presets, such as, if business please
The video sent for video playback client is asked to download request, it is intended that state is process interrupt state,
Then preset duration value can be 2 minutes.
In step S240, again generate new treatment progress according to service request.
Perform this step, generate according to above-mentioned service request, enter with the process that generating run is abnormal
The mode of journey, generates identical new treatment progress.
In step S250, by new treatment progress access content server other disk or
Access other content server.
By new treatment progress being distributed to other disks of content server, or other guide
Server, makes new treatment progress access normal disk, it is to avoid occur blocking because of disk or occurring
Faults etc. cause the problem for the treatment of progress operation exception, and then complete to process service request.
In step S260, send treatment progress and abnormal warning message occurs.
Performing this step, the information in the running status according to treatment progress determines that treatment progress runs
After exception, alert, it is used for pointing out this treatment progress of staff to occur abnormal.Its
In, warning message comprises the information for the treatment of progress and the phase of the content server for the treatment of progress access
Answer disc information.
Staff, after receiving warning message, transfers according to the information for the treatment of progress therein
The information of the running status of this treatment progress, and may determine that disk according to the information of corresponding disk
Position, and combine process running state of a process information disk is detected, determine disk
Whether appearance obstruction or fault, and then occur blocking or fault is safeguarded in time at disk, make magnetic
Dish can be properly functioning, it is ensured that server-side processes above-mentioned service request whole efficiency.
In addition it is also possible to additionally generate a new treatment progress to access the disk that exception occurs, root
Properly functioning can judge whether this disk occurs blocking or fault exactly according to this treatment progress,
In step S270, delete and abnormal treatment progress occurs.
In the present embodiment, after determining treatment progress operation exception, generate treatment progress deletion and refer to
, there is abnormal treatment progress for deleting, cleans out hash in order.
The processing method of the service request that embodiments of the invention provide, in embodiment illustrated in fig. 1
On the basis of, further illustrate and judge that abnormal concrete mode occurs in the running status for the treatment of progress,
Treatment progress whether operation exception can be judged exactly, and then improve the reliability of the method；
And, add the step of alert when treatment progress operation exception, contribute to detection
Whether the disk of content server occurs blocking or fault, conveniently safeguards.
Embodiment three
Fig. 3 is the structured flowchart of the processing means of a kind of service request of the embodiment of the present invention three, should
Device can be used for performing the processing method of the service request of embodiment one.
With reference to Fig. 3, the processing means of this service request includes treatment progress generation module 310, information
Acquisition module 320, running status determine module 330 and new treatment progress distribution module 340.
Wherein: treatment progress generation module 310 is raw for the service request sent in response to client
Become corresponding treatment progress, and accessed the corresponding disk of content server by treatment progress；Information
Acquisition module 320 is for obtaining the information of the running status for the treatment of progress；Running status determines module
330 is abnormal, again for determining that according to the information of running status the running status for the treatment of progress occurs
New treatment progress is generated according to service request；New treatment progress distribution module 340 is for by newly
Treatment progress access other disk of content server or access other content server.
The processing means of the service request that embodiments of the invention provide, by the place in service request
During reason, obtain the information of the running status for the treatment of progress, the running status for the treatment of progress is entered
Row monitoring, and during treatment progress operation exception, generate new treatment progress, new treatment progress is divided
Send to other corresponding disk or other guide server, make treatment progress normal process, thus protect
Demonstrate,prove service request and obtain normal response.
Embodiment four
Fig. 4 is the structured flowchart of the processing means of a kind of service request of the embodiment of the present invention four, should
Device can be considered a kind of specific implementation of the processing means of the service request of embodiment three.
With reference to Fig. 4, on the basis of Fig. 3 shown device, this device also includes that warning message sends
Module 350 is abnormal for determining that module determines that the running status for the treatment of progress occurs in running status
Afterwards, send treatment progress and abnormal warning message occurs, wherein, warning message comprises process
The corresponding disc information of the content server that the information of process and treatment progress access.
Alternatively, this device also includes treatment progress removing module 360, for true in running status
After cover half block determines that the running status for the treatment of progress occurs extremely, delete and occur that abnormal process is entered
Journey.
Alternatively, running status determine module 330 for: if according to the information of running status,
Judging that treatment progress is in specifies the duration of running status to exceed preset duration value, it is determined that place
Reason running state of a process occurs abnormal.
The device that embodiments of the invention provide, on the basis of embodiment illustrated in fig. 3, further
Show that running status determines that module judges the concrete mode for the treatment of progress whether operation exception, improve
The reliability of the method；And, add warning message sending module, can be at treatment progress
Alert during operation exception, whether the disk contributing to detecting content server occurs blocking
Or fault, conveniently safeguard.
Embodiment five
Fig. 5 is the structured flowchart of the processing equipment 500 of a kind of service request of the embodiment of the present invention five,
Implementing of this processing equipment 500 is not limited by the specific embodiment of the invention.Such as Fig. 5 institute
Showing, this processing equipment 500 can include processor (processor) 502, communication interface
(Communications Interface) 504, memorizer (memory) 506 and communication bus 508.Wherein:
Processor 502, communication interface 504 and memorizer 506 are completed mutually by communication bus 508
Between communication.
Communication interface 504 between the internal each module of processing equipment 500, and processing equipment 500 with
Communication between client or other servers.
Processor 502 is used for the program that performs 510, specifically can perform the relevant step in said method embodiment
Suddenly.
Specifically, program 510 can include that program code, described program code include that computer operation refers to
Order.
Processor 502 is probably a central processor CPU, or specific integrated circuit ASIC
(Application Specific Integrated Circuit), or be configured to implement the embodiment of the present invention
One or more integrated circuits.
Memorizer 506 is used for program of depositing 510.Memorizer 506 may comprise high-speed RAM memorizer,
Being likely to also include nonvolatile memory (non-volatile memory), for example, at least one disk is deposited
Reservoir.Program 510 specifically may be used for performing following operation so that processor 502:
The service request sent in response to client generates corresponding treatment progress, and is entered by process
Journey accesses the corresponding disk of content server；Obtain the information of the running status for the treatment of progress；According to
It is abnormal, again according to service request that the information of running status determines that the running status for the treatment of progress occurs
Generate new treatment progress；By new treatment progress access content server other disk or
Person accesses other content server.
In the optional embodiment of one, if program 510 is additionally operable to so that processor 502 is according to fortune
The information of row state, it is judged that treatment progress is in when specifying the duration of running status to exceed default
Long value, it is determined that the running status for the treatment of progress occurs abnormal.
In the optional embodiment of one, program 510 is additionally operable to so that processor 502 is according to operation
After the information of state determines that the running status for the treatment of progress occurs extremely, send treatment progress and occur
Abnormal warning message, wherein, the information and the treatment progress that comprise treatment progress in warning message are visited
The corresponding disc information of the content server asked.
In the optional embodiment of one, program 510 is additionally operable to so that processor 502 is according to operation
After the information of state determines that treatment progress running status occurs extremely, delete and abnormal process occurs
Process.
Should be understood that the processing equipment 500 provided according to embodiments of the present invention can realize Fig. 1 to Fig. 2
In the corresponding flow process of each method, for sake of simplicity, do not repeat them here, said method embodiment
In associated description be also applied for the present embodiment.
In program 510, each step implements the corresponding steps and module that may refer in above-described embodiment
The description of middle correspondence, is not repeated herein.Those skilled in the art is it can be understood that arrive, for retouching
The convenience stated and succinct, the equipment of foregoing description and the specific works process of module, it is referred to aforementioned side
Corresponding process in method embodiment describes, and does not repeats them here.
The processing equipment of the service request that embodiments of the invention provide, in the process of service request
Cheng Zhong, by obtaining the information of the running status for the treatment of progress, monitors the operation shape for the treatment of progress
State, and generate new treatment progress when running status occurs abnormal according to service request, to pass through
New treatment progress accesses other corresponding disk or other guide server, ensures service request
Obtain normal process, thus the disk of settlement server occurs to block or break down etc. and causes business
Request operating lag or the problem that cannot respond to.Furthermore, it is possible to send out when treatment progress operation exception
Go out warning message, and the treatment progress of deletion operation exception, contribute to disk is conveniently entered
Row is safeguarded.
It may be noted that according to the needs implemented, can by all parts described in the embodiment of the present invention/
Step is split as more components/steps, it is possible to by two or more components/steps or components/steps
Part operation be combined into new components/steps, to realize the purpose of the embodiment of the present invention.
Above-mentioned method according to embodiments of the present invention can realize in hardware, firmware, or is implemented
For being storable in recording in medium (such as CD ROM, RAM, floppy disk, hard disk or magneto-optic disk)
Software or computer code, or be implemented through network download original storage at long-range record
In medium or nonvolatile machine readable media and the computer generation in local recording medium will be stored in
Code, thus method described here can be stored in use general purpose computer, application specific processor or
At such software on the record medium of able to programme or specialized hardware (such as ASIC or FPGA)
Reason.Being appreciated that computer, processor, microprocessor controller or programmable hardware include can
Store or receive software or the storage assembly (such as, RAM, ROM, flash memory etc.) of computer code,
When described software or computer code are by computer, processor or hardware access and execution, it is achieved
Processing method described here.Additionally, when general purpose computer accesses for realizing the place being shown in which
During the code managed, general purpose computer is converted to the process being shown in which for execution by the execution of code
Special-purpose computer.
Those of ordinary skill in the art are it is to be appreciated that combine the embodiments described herein and describe
The unit of each example and method step, it is possible to electronic hardware or computer software and electronics
Being implemented in combination in of hardware.These functions perform with hardware or software mode actually, depend on
The application-specific of technical scheme and design constraint.Professional and technical personnel can to each specifically
Should be used for using different methods to realize described function, but this realization is it is not considered that exceed
The scope of the embodiment of the present invention.
Embodiment of above is merely to illustrate the present invention, and not limitation of the present invention, relevant technology is led
The those of ordinary skill in territory, without departing from the spirit and scope of the present invention, it is also possible to make each
Planting change and modification, the technical scheme of the most all equivalents falls within scope of the invention, and the present invention's is special
Profit protection domain should be defined by the claims.
Claims (8)
1. a processing method for service request, described method includes:
The service request sent in response to client generates corresponding treatment progress, and by described place
Reason process accesses the corresponding disk of content server；
Obtain the information of the running status of described treatment progress；
It is abnormal that information according to described running status determines that the running status of described treatment progress occurs,
Again new treatment progress is generated according to described service request；
Other disk or the access of described content server is accessed by described new treatment progress
Other content server.
Method the most according to claim 1, wherein, the described letter according to described running status
Breath determines that the running status appearance of described treatment progress is abnormal and includes:
If the information according to described running status, it is judged that described treatment progress is in appointment and runs shape
The duration of state exceedes preset duration value, it is determined that the running status of described treatment progress occurs different
Often.
Method the most according to claim 1 and 2, wherein, described according to described operation shape
After the information of state determines that the running status of described treatment progress occurs extremely, described method also includes:
Send described treatment progress and abnormal warning message occurs, wherein, described warning message wraps
Information containing described treatment progress and the corresponding disk letter of the content server of described treatment progress access
Breath.
Method the most according to claim 1 and 2, wherein, described according to described operation shape
After the information of state determines that described treatment progress running status occurs extremely, described method also includes:
Delete and abnormal described treatment progress occurs.
5. a processing means for service request, described device includes:
Treatment progress generation module, the service request for sending in response to client generates corresponding
Treatment progress, and the corresponding disk of content server is accessed by described treatment progress；
Data obtaining module, for obtaining the information of the running status of described treatment progress；
Running status determines module, for according to the information of described running status determine described process into
The running status of journey occurs abnormal, again generates new treatment progress according to described service request；
New treatment progress distribution module, takes for accessing described content by described new treatment progress
Business other disk of device or access other content server.
Device the most according to claim 5, wherein, described running status determine module for:
If the information according to described running status, it is judged that described treatment progress is in appointment and runs shape
The duration of state exceedes preset duration value, it is determined that the running status of described treatment progress occurs different
Often.
7. according to the device described in claim 5 or 6, wherein, described device also includes:
Warning message sends module, for described running status determine module determine described process into
After the running status of journey occurs extremely, send described treatment progress and abnormal warning message occur,
Wherein, described warning message comprises the information of described treatment progress and described treatment progress accesses
The corresponding disc information of content server.
8. according to the device described in claim 5 or 6, wherein, described device also includes:
Treatment progress removing module, for described running status determine module determine described process into
After the running status of journey occurs extremely, delete and abnormal described treatment progress occurs.
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| CN201610426085.9A CN105897933A (en) | 2016-06-15 | 2016-06-15 | Service request processing method and device |
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| CN201610426085.9A CN105897933A (en) | 2016-06-15 | 2016-06-15 | Service request processing method and device |
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