CN105894203A - Work order processing method and work order processing device - Google Patents
Work order processing method and work order processing device Download PDFInfo
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Abstract
The invention discloses a work order processing method and a work order processing device. The method comprises the following steps: receiving an instruction which is input by acquisition operation and maintenance staff and used for requesting a system to provide a processing means for processing a target acquisition operation and maintenance task; acquiring a target acquisition operation and maintenance work order according to the received instruction, wherein the acquisition operation and maintenance work order contains related information of the acquisition operation and maintenance task; analyzing the target acquisition operation and maintenance work order to get the related information of the acquisition operation and maintenance task contained in the target acquisition operation and maintenance work order; and providing a processing means for processing the target acquisition operation and maintenance task according to the related information of the acquisition operation and maintenance task obtained from analysis. The technical problem in the related technology that a single operation and maintenance person can hardly deal with all acquisition tasks because of the limitation of factors such as individual difference and/or inadequate experience is solved.
Description
Technical field
The present invention relates to data processing field, in particular to a kind of worksheet method and device.
Background technology
At present, the collection operation maintenance personnel of power system after the collection O&M work order that master station issues i.e. is received in order,
Can perform by rule of thumb to gather O&M task.Single collection operation maintenance personnel is due to by individual variation and/or the factor such as lack experience
Limit, it tends to be difficult to tackle all collection O&M tasks.
For the problems referred to above, effective solution is the most not yet proposed.
Summary of the invention
Embodiments provide a kind of worksheet method and device, at least to solve single O&M in correlation technique
Personnel are owing to being limited by individual variation and/or the factor such as lack experience, it is difficult to tackle the technical problem of all acquisition tasks.
An aspect according to embodiments of the present invention, it is provided that a kind of worksheet method, including: receive and gather O&M
The instruction of the process means of the target collection O&M task that processes for Request System offer of personnel's input；According to receiving
Instruction, obtain target and gather O&M work order, wherein, gather in O&M work order and comprise the relevant letter gathering O&M task
Breath；Resolve above-mentioned target and gather O&M work order, obtain above-mentioned target and gather the target collection O&M comprised in O&M work order
The relevant information of task；According to the relevant information resolving the above-mentioned target collection O&M task obtained, it is provided that be used for processing
Above-mentioned target gathers the process means of O&M task.
Further, it is provided that the process means gathering O&M task for processing above-mentioned target include: on the terminal device
Display gathers the process means of O&M task for processing above-mentioned target.
Further, it is provided that the process means gathering O&M task for processing above-mentioned target include: provide and performing
State title and the model thereof of instrument required during target gathers O&M task；And/or provide be used for processing above-mentioned
Target gathers the solution of O&M task.
Further, according to the relevant information resolving the above-mentioned target collection O&M task obtained, it is provided that for processing
The process means stating target collection O&M task include: gather the relevant of O&M task according to resolving the above-mentioned target obtained
Information, calls the solution template of correspondence；Process means described in above-mentioned solution template are located as being used for
The process means managing above-mentioned target collection O&M task are supplied to above-mentioned collection operation maintenance personnel.
Further, gather the relevant information of O&M task in the above-mentioned target obtained according to parsing, call the solution of correspondence
Certainly before plan template, said method also includes: judge whether to exist in system above-mentioned solution template, wherein,
In case of presence, perform to call the step of the solution template of correspondence.
Further, said method also includes: in case of absence, obtains the input of above-mentioned collection operation maintenance personnel
The process means of O&M task are gathered for processing above-mentioned target；According to the process means of above-mentioned collection operation maintenance personnel input,
Update the data base for storage solution template.
Another aspect according to embodiments of the present invention, additionally provides a kind of work sheet processing device, including: receive unit,
For receiving the process means for Request System offer process target collection O&M task of collection operation maintenance personnel input
Instruction；First acquiring unit, for according to the instruction received, obtains target and gathers O&M work order, wherein, gather
O&M work order comprises the relevant information gathering O&M task；Resolution unit, is used for resolving above-mentioned target and gathers O&M work
Single, obtain above-mentioned target and gather the relevant information of the target collection O&M task comprised in O&M work order；Processing unit,
For according to the relevant information resolving the above-mentioned target collection O&M task obtained, it is provided that be used for processing above-mentioned target collection
The process means of O&M task.
Further, above-mentioned processing unit is additionally operable to: display is used for processing above-mentioned target collection O&M on the terminal device
The process means of task.
Further, above-mentioned processing unit includes: the first processing module, is performing above-mentioned target collection fortune for providing
The title of instrument required during dimension task and model thereof；And/or second processing module, it is used for locating for offer
Manage above-mentioned target and gather the solution of O&M task.
Further, above-mentioned processing unit includes: calling module, for according to resolving the above-mentioned target collection fortune obtained
The relevant information of dimension task, calls the solution template of correspondence；3rd processing module, for by above-mentioned solution
Process means described in template are supplied to above-mentioned adopting as the process means gathering O&M task for processing above-mentioned target
Collection operation maintenance personnel.
Further, said apparatus also includes: judging unit, for according to resolving the above-mentioned target collection fortune obtained
The relevant information of dimension task, before calling the solution template of correspondence, it is judged that whether there is above-mentioned solution party in system
Case template, wherein, above-mentioned calling module is additionally operable in case of presence, performs to call the solution template of correspondence
Function.
Further, said apparatus also includes: second acquisition unit, in case of absence, obtains above-mentioned
Gather the process means of the O&M task that gathers for processing above-mentioned target of operation maintenance personnel input；Updating block, for root
According to the process means of above-mentioned collection operation maintenance personnel input, update the data base for storage solution template.
In embodiments of the present invention, use the mode automatically providing O&M process means, gather operation maintenance personnel by receiving
The instruction of the process means of the target collection O&M task that processes for Request System offer of input；According to the finger received
Order, obtains target and gathers O&M work order, wherein, gather and comprise the relevant information gathering O&M task in O&M work order；
Resolve target and gather O&M work order, obtain target and gather the relevant letter of the target collection O&M task comprised in O&M work order
Breath；According to the relevant information resolving the target collection O&M task obtained, it is provided that be used for processing target and gather O&M task
Process means, reached the actual demand according to operation maintenance personnel and automatically provided O&M and process the purpose of means, thus real
Show the technique effect making all operation maintenance personnel can perform corresponding O&M task according to the process means that system provides,
And then solve in correlation technique single operation maintenance personnel owing to being limited by individual variation and/or the factor such as lack experience, it is difficult to
Tackle the technical problem of all acquisition tasks.
Accompanying drawing explanation
Accompanying drawing described herein is used for providing a further understanding of the present invention, constitutes the part of the application, this
Bright schematic description and description is used for explaining the present invention, is not intended that inappropriate limitation of the present invention.At accompanying drawing
In:
Fig. 1 is the flow chart of a kind of optional worksheet method according to embodiments of the present invention；
Fig. 2 is the schematic diagram of a kind of optional work sheet processing device according to embodiments of the present invention.
Detailed description of the invention
In order to make those skilled in the art be more fully understood that the present invention program, below in conjunction with in the embodiment of the present invention
Accompanying drawing, is clearly and completely described the technical scheme in the embodiment of the present invention, it is clear that described embodiment
It is only the embodiment of a present invention part rather than whole embodiments.Based on the embodiment in the present invention, ability
The every other embodiment that territory those of ordinary skill is obtained under not making creative work premise, all should belong to
The scope of protection of the invention.
It should be noted that term " first " in description and claims of this specification and above-mentioned accompanying drawing, "
Two " it is etc. for distinguishing similar object, without being used for describing specific order or precedence.Should be appreciated that this
Sample use data can exchange in the appropriate case, in order to embodiments of the invention described herein can with except
Here the order beyond those illustrating or describing is implemented.Additionally, term " includes " and " having " and they
Any deformation, it is intended that cover non-exclusive comprising, such as, contain series of steps or the process of unit, side
Method, system, product or equipment are not necessarily limited to those steps or the unit clearly listed, but can include the clearest
List or for intrinsic other step of these processes, method, product or equipment or unit.
Embodiment 1
According to embodiments of the present invention, it is provided that the embodiment of the method for a kind of worksheet method, it should be noted that
Step shown in the flow chart of accompanying drawing can perform in the computer system of such as one group of computer executable instructions, and
And, although show logical order in flow charts, but in some cases, can be to be different from order herein
Step shown or described by execution.
Fig. 1 is the flow chart of a kind of optional worksheet method according to embodiments of the present invention, as it is shown in figure 1, should
Method comprises the steps:
Step S102, receive collection operation maintenance personnel input processes target collection O&M task for Request System offer
The instruction of process means；
Step S104, according to the instruction received, obtains target and gathers O&M work order, wherein, gather in O&M work order
Comprise the relevant information gathering O&M task；
Step S106, resolves target and gathers O&M work order, obtains target and gathers the target collection fortune comprised in O&M work order
The relevant information of dimension task；
Step S108, according to the relevant information resolving the target collection O&M task obtained, it is provided that be used for processing target and adopt
The process means of collection O&M task.
Wherein, the technical scheme that above-described embodiment provides can be realized by special APP.Specifically, Ke Yi
APP arranges two buttons, is respectively " process " button and " task card " or " charter " button.Work as O&M
When personnel press " process " button, represent that he can process voluntarily, it is not necessary to system provide any " task card " or
" charter " is to assist its work；When operation maintenance personnel presses " task card " or " charter " button, represent him
Needing system helps just can complete task, now, system can provide corresponding " appointing according to the instruction of operation maintenance personnel input
Business card " or " charter " to assist its work.Wherein, " task card " or " charter " are collection O&M task
The template of corresponding treatment measures.
It should be noted that contain the relevant information gathering O&M task in collection O&M work order, such as, gather fortune
The title of dimension task, the address at collection O&M scene, fault type etc..System, when resolving work order, can parse
Gathering the above-mentioned relevant information of O&M task, such as fault type etc., resolve information according to these, system can be further
Determining that process target processes means when gathering O&M task, wherein, process means include many aspects, for example, it is desired to
By instrument, treatment measures, processing method, process step etc..Determining that target gathers the process hands of O&M task
Duan Hou, is shown on the interface gathering the held terminal of operation maintenance personnel (such as mobile phone), as such, it is possible to assist to gather
The collection operation maintenance personnel at O&M scene processes corresponding collection O&M task in time, quickly and accurately.
By the embodiment of the present invention, use the mode automatically providing O&M process means, gather operation maintenance personnel by receiving
The instruction of the process means of the target collection O&M task that processes for Request System offer of input；According to the finger received
Order, obtains target and gathers O&M work order, wherein, gather and comprise the relevant information gathering O&M task in O&M work order；
Resolve target and gather O&M work order, obtain target and gather the relevant letter of the target collection O&M task comprised in O&M work order
Breath；According to the relevant information resolving the target collection O&M task obtained, it is provided that be used for processing target and gather O&M task
Process means, reached the actual demand according to operation maintenance personnel and automatically provided O&M and process the purpose of means, thus real
Show the technique effect making all operation maintenance personnel can perform corresponding O&M task according to the process means that system provides,
And then solve in correlation technique single operation maintenance personnel owing to being limited by individual variation and/or the factor such as lack experience, it is difficult to
Tackle the technical problem of all acquisition tasks.
Alternatively, it is provided that the process means gathering O&M task for processing target include: show use on the terminal device
In the process means processing target collection O&M task.
That is, operation maintenance personnel can be by installing special APP, it is achieved the technique scheme that the embodiment of the present invention provides,
Thus on corresponding terminal unit, showing that processing target gathers the process means of O&M task so that operation maintenance personnel can
Grasp processes the means of current task as early as possible.
Alternatively, it is provided that the process means gathering O&M task for processing target include: provide in performance objective collection
The title of instrument required during O&M task and model thereof；And/or offer is used for processing target collection O&M and appoints
The solution of business.
That is, system can determine whether to gather operation maintenance personnel operative employee of required use when performance objective gathers O&M task
The information such as tool and model thereof, or, determine that gathering operation maintenance personnel processes the solution needing to use when target gathers O&M task
Certainly scheme (i.e. treatment measures etc.).As such, it is possible to the information such as information and solution such as operation instrument are shown in terminal
Equipment is for gathering operation maintenance personnel reference.
By the embodiment of the present invention, collection operation maintenance personnel can be pointed out to select appropriate collection operation and maintenance tools and take effectively
Solution with more preferable process gather O&M task.
Alternatively, according to the relevant information resolving the target collection O&M task obtained, it is provided that be used for processing target collection
The process means of O&M task include: the target obtained according to parsing gathers the relevant information of O&M task, calls correspondence
Solution template；Process means described in solution template are gathered O&M task as being used for processing target
Process means be supplied to gather operation maintenance personnel.
It should be noted that can be for different fault types, the solution template that layout in advance is corresponding, and will
It is stored on the server at main station monitoring center, and so, each collection operation maintenance personnel can be by custom-designed
Mobile phone A PP calls these solution templates, for reference.
By the embodiment of the present invention, use solution template, the means of formulation, individual variation can be eliminated
On gathering the impact that O&M result causes, improve the work efficiency of collection in worksite operation maintenance personnel.
Alternatively, gather the relevant information of O&M task in the target obtained according to parsing, call the solution of correspondence
Before template, said method also includes: judge whether there is solution template in system, wherein, in the feelings existed
Under condition, perform to call the step of the solution template of correspondence.
During due to layout solution template in advance, can only add up and the template of limited kind of fault type of layout, and can not
The template of all fault types of limit, therefore, the collection O&M task described in not all work order all correspond to phase
The template answered.In this case, system is to have no idea to call the template of correspondence, therefore, is calling template
Before, need first to judge system has existed the solution template of correspondence, only in the presence of, it is right just to call
The solution template answered, does not the most do any operation.
Alternatively, said method also includes: in case of absence, and what acquisition collection operation maintenance personnel inputted is used for locating
Reason target gathers the process means of O&M task；According to gathering the process means that operation maintenance personnel inputs, update and be used for storing
The data base of solution template.
It should be noted that for the collection O&M task being currently executing, if system does not has ready-made template
Can call, gather operation maintenance personnel simultaneously and also find and take appropriate treatment measures, in this case, gather
Operation maintenance personnel just can use APP, and for the work order that above-mentioned collection O&M task is corresponding, the process that input has been taked is arranged
The instrument execute, used and the information such as model, failure cause thereof, and uploaded onto the server, to update correspondence
Template database, this sample collection operation maintenance personnel or other collection operation maintenance personnel run into similar when gathering O&M task again,
Just can successfully call the template of correspondence.
By the embodiment of the present invention, can constantly supplement, enrich template database, such that it is able to preferably assist to adopt
Collection O&M person works.
Embodiment 2
According to embodiments of the present invention, it is provided that the device embodiment of a kind of work sheet processing device.
Fig. 2 is the schematic diagram of a kind of optional work sheet processing device according to embodiments of the present invention, as in figure 2 it is shown, should
Device includes: receive unit 202, for receive gather operation maintenance personnel input for Request System offer process target
Gather the instruction of the process means of O&M task；First acquiring unit 204, for according to the instruction received, obtains
Target gathers O&M work order, wherein, gathers and comprises the relevant information gathering O&M task in O&M work order；Resolution unit
206, it is used for resolving target and gathers O&M work order, obtain target and gather the target collection O&M task comprised in O&M work order
Relevant information；Processing unit 208, the target for obtaining according to parsing gathers the relevant information of O&M task, carries
For gathering the process means of O&M task for processing target.
Wherein, the technical scheme that above-described embodiment provides can be realized by special APP.Specifically, Ke Yi
APP arranges two buttons, is respectively " process " button and " task card " or " charter " button.Work as O&M
When personnel press " process " button, represent that he can process voluntarily, it is not necessary to system provide any " task card " or
" charter " is to assist its work；When operation maintenance personnel presses " task card " or " charter " button, represent him
Needing system helps just can complete task, now, system can provide corresponding " appointing according to the instruction of operation maintenance personnel input
Business card " or " charter " to assist its work.Wherein, " task card " or " charter " are collection O&M task
The template of corresponding treatment measures.
It should be noted that contain the relevant information gathering O&M task in collection O&M work order, such as, gather fortune
The title of dimension task, the address at collection O&M scene, fault type etc..System, when resolving work order, can parse
Gathering the above-mentioned relevant information of O&M task, such as fault type etc., resolve information according to these, system can be further
Determining that process target processes means when gathering O&M task, wherein, process means include many aspects, for example, it is desired to
By instrument, treatment measures, processing method, process step etc..Determining that target gathers the process hands of O&M task
Duan Hou, is shown on the interface gathering the held terminal of operation maintenance personnel (such as mobile phone), as such, it is possible to assist to gather
The collection operation maintenance personnel at O&M scene processes corresponding collection O&M task in time, quickly and accurately.
By the embodiment of the present invention, use the mode automatically providing O&M process means, gather operation maintenance personnel by receiving
The instruction of the process means of the target collection O&M task that processes for Request System offer of input；According to the finger received
Order, obtains target and gathers O&M work order, wherein, gather and comprise the relevant information gathering O&M task in O&M work order；
Resolve target and gather O&M work order, obtain target and gather the relevant letter of the target collection O&M task comprised in O&M work order
Breath；According to the relevant information resolving the target collection O&M task obtained, it is provided that be used for processing target and gather O&M task
Process means, reached the actual demand according to operation maintenance personnel and automatically provided O&M and process the purpose of means, thus real
Show the technique effect making all operation maintenance personnel can perform corresponding O&M task according to the process means that system provides,
And then solve in correlation technique single operation maintenance personnel owing to being limited by individual variation and/or the factor such as lack experience, it is difficult to
Tackle the technical problem of all acquisition tasks.
Alternatively, above-mentioned processing unit is additionally operable to: display gathers O&M task for processing target on the terminal device
Process means.
That is, operation maintenance personnel can be by installing special APP, it is achieved the technique scheme that the embodiment of the present invention provides,
Thus on corresponding terminal unit, showing that processing target gathers the process means of O&M task so that operation maintenance personnel can
Grasp processes the means of current task as early as possible.
Alternatively, above-mentioned processing unit includes: the first processing module, gathers O&M task for providing at performance objective
The title of the instrument required for during and model thereof；And/or second processing module, it is used for processing target for offer
Gather the solution of O&M task.
That is, system can determine whether to gather operation maintenance personnel operative employee of required use when performance objective gathers O&M task
The information such as tool and model thereof, or, determine that gathering operation maintenance personnel processes the solution needing to use when target gathers O&M task
Certainly scheme (i.e. treatment measures etc.).As such, it is possible to the information such as information and solution such as operation instrument are shown in terminal
Equipment is for gathering operation maintenance personnel reference.
By the embodiment of the present invention, collection operation maintenance personnel can be pointed out to select appropriate collection operation and maintenance tools and take effectively
Solution with more preferable process gather O&M task.
Alternatively, above-mentioned processing unit includes: calling module, for according to resolving the target collection O&M task obtained
Relevant information, call correspondence solution template；3rd processing module, for by described in solution template
Process means as process target gather O&M task process means be supplied to gather operation maintenance personnel.
It should be noted that can be for different fault types, the solution template that layout in advance is corresponding, and will
It is stored on the server at main station monitoring center, and so, each collection operation maintenance personnel can be by custom-designed
Mobile phone A PP calls these solution templates, for reference.
By the embodiment of the present invention, use solution template, the means of formulation, individual variation can be eliminated
On gathering the impact that O&M result causes, improve the work efficiency of collection in worksite operation maintenance personnel.
Alternatively, said apparatus also includes: judging unit, for according to resolving the target collection O&M task obtained
Relevant information, call correspondence solution template before, it is judged that whether system exists solution template, its
In, calling module is additionally operable in case of presence, performs to call the function of the solution template of correspondence.
During due to layout solution template in advance, can only add up and the template of limited kind of fault type of layout, and can not
The template of all fault types of limit, therefore, the collection O&M task described in not all work order all correspond to phase
The template answered.In this case, system is to have no idea to call the template of correspondence, therefore, is calling template
Before, need first to judge system has existed the solution template of correspondence, only in the presence of, it is right just to call
The solution template answered, does not the most do any operation.
Alternatively, said apparatus also includes: second acquisition unit, in case of absence, obtains and gathers fortune
The process means of the O&M task that gathers for processing target of dimension personnel input；Updating block, for according to gathering O&M
The process means of personnel's input, update the data base for storage solution template.
It should be noted that for the collection O&M task being currently executing, if system does not has ready-made template
Can call, gather operation maintenance personnel simultaneously and also find and take appropriate treatment measures, in this case, gather
Operation maintenance personnel just can use APP, and for the work order that above-mentioned collection O&M task is corresponding, the process that input has been taked is arranged
The instrument execute, used and the information such as model, failure cause thereof, and uploaded onto the server, to update correspondence
Template database, this sample collection operation maintenance personnel or other collection operation maintenance personnel run into similar when gathering O&M task again,
Just can successfully call the template of correspondence.
By the embodiment of the present invention, can constantly supplement, enrich template database, such that it is able to preferably assist to adopt
Collection O&M person works.
The invention described above embodiment sequence number, just to describing, does not represent the quality of embodiment.
In the above embodiment of the present invention, the description to each embodiment all emphasizes particularly on different fields, and does not has in certain embodiment
The part described in detail, may refer to the associated description of other embodiments.
In several embodiments provided herein, it should be understood that disclosed technology contents, can be passed through other
Mode realize.Wherein, device embodiment described above is only schematically, the division of the most described unit,
Can be that a kind of logic function divides, actual can have other dividing mode, the most multiple unit or assembly when realizing
Can in conjunction with or be desirably integrated into another system, or some features can be ignored, or does not performs.Another point, institute
The coupling each other shown or discuss or direct-coupling or communication connection can be by some interfaces, unit or mould
The INDIRECT COUPLING of block or communication connection, can be being electrical or other form.
The described unit illustrated as separating component can be or may not be physically separate, shows as unit
The parts shown can be or may not be physical location, i.e. may be located at a place, or can also be distributed to
On multiple unit.Some or all of unit therein can be selected according to the actual needs to realize the present embodiment scheme
Purpose.
It addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, it is also possible to
It is that unit is individually physically present, it is also possible to two or more unit are integrated in a unit.Above-mentioned integrated
Unit both can realize to use the form of hardware, it would however also be possible to employ the form of SFU software functional unit realizes.
If described integrated unit is using the form realization of SFU software functional unit and as independent production marketing or use,
Can be stored in a computer read/write memory medium.Based on such understanding, technical scheme essence
On the part that in other words prior art contributed or this technical scheme completely or partially can be with software product
Form embodies, and this computer software product is stored in a storage medium, including some instructions with so that one
Platform computer equipment (can be for personal computer, server or the network equipment etc.) performs each embodiment institute of the present invention
State all or part of step of method.And aforesaid storage medium includes: USB flash disk, read only memory (ROM, Read-Only
Memory), random access memory (RAM, Random Access Memory), portable hard drive, magnetic disc or CD
Etc. the various media that can store program code.
The above is only the preferred embodiment of the present invention, it is noted that for the ordinary skill people of the art
For Yuan, under the premise without departing from the principles of the invention, it is also possible to make some improvements and modifications, these improve and profit
Decorations also should be regarded as protection scope of the present invention.
Claims (12)
1. a worksheet method, it is characterised in that including:
Receive the process hands of the target collection O&M task that processes for Request System offer gathering operation maintenance personnel input
The instruction of section；
According to the instruction received, obtain target and gather O&M work order, wherein, gather O&M work order comprises and adopt
The relevant information of collection O&M task；
Resolve described target and gather O&M work order, obtain described target and gather the target collection comprised in O&M work order
The relevant information of O&M task；
According to the relevant information resolving the described target collection O&M task obtained, it is provided that be used for processing described target
Gather the process means of O&M task.
Method the most according to claim 1, it is characterised in that provide and be used for processing described target collection O&M task
Process means include:
Display gathers the process means of O&M task for processing described target on the terminal device.
Method the most according to claim 1, it is characterised in that provide and be used for processing described target collection O&M task
Process means include:
There is provided and performing title and the model thereof of instrument required during described target gathers O&M task；
And/or
The solution gathering O&M task for processing described target is provided.
Method the most according to claim 1, it is characterised in that appoint according to resolving the described target collection O&M obtained
The relevant information of business, it is provided that the process means gathering O&M task for processing described target include:
The described target obtained according to parsing gathers the relevant information of O&M task, calls the solution mould of correspondence
Plate；
Process means described in described solution template are gathered O&M task as being used for processing described target
Process means be supplied to described collection operation maintenance personnel.
Method the most according to claim 4, it is characterised in that according to resolving the described target collection O&M obtained
The relevant information of task, before calling the solution template of correspondence, described method also includes:
Judge whether system exists described solution template,
Wherein, in case of presence, perform to call the step of the solution template of correspondence.
Method the most according to claim 5, it is characterised in that described method also includes:
In case of absence, obtain described collection operation maintenance personnel input for process described target collection fortune
The process means of dimension task；
According to the process means of described collection operation maintenance personnel input, update the data for storage solution template
Storehouse.
7. a work sheet processing device, it is characterised in that including:
Reception unit, gathers transporting for Request System offer process target collection of operation maintenance personnel input for receiving
The instruction of the process means of dimension task；
First acquiring unit, for according to the instruction received, obtains target and gathers O&M work order, wherein, adopt
Collection O&M work order comprises the relevant information gathering O&M task；
Resolution unit, is used for resolving described target and gathers O&M work order, obtain described target and gather in O&M work order
The target comprised gathers the relevant information of O&M task；
Processing unit, for according to the relevant information resolving the described target collection O&M task obtained, it is provided that use
In the process means processing described target collection O&M task.
Device the most according to claim 7, it is characterised in that described processing unit is additionally operable to:
Display gathers the process means of O&M task for processing described target on the terminal device.
Device the most according to claim 7, it is characterised in that described processing unit includes:
First processing module, is performing work required during described target gathers O&M task for providing
The title of tool and model thereof；And/or
Second processing module, for providing the solution gathering O&M task for processing described target.
Device the most according to claim 7, it is characterised in that described processing unit includes:
Calling module, the described target for obtaining according to parsing gathers the relevant information of O&M task, and it is right to call
The solution template answered；
3rd processing module, for processing institute using the process means described in described solution template as being used for
The process means stating target collection O&M task are supplied to described collection operation maintenance personnel.
11. devices according to claim 10, it is characterised in that described device also includes:
Judging unit, for gathering the relevant information of O&M task in the described target obtained according to parsing, calls
Before corresponding solution template, it is judged that whether system exists described solution template,
Wherein, described calling module is additionally operable in case of presence, performs to call the solution template of correspondence
Function.
12. devices according to claim 11, it is characterised in that described device also includes:
Second acquisition unit, in case of absence, obtains being used for of described collection operation maintenance personnel input
Process described target and gather the process means of O&M task；
Updating block, for the process means according to the input of described collection operation maintenance personnel, updates and is used for storing solution
The data base of plan template.
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| CN201610202679.1A CN105894203A (en) | 2016-03-31 | 2016-03-31 | Work order processing method and work order processing device |
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| CN201610202679.1A CN105894203A (en) | 2016-03-31 | 2016-03-31 | Work order processing method and work order processing device |
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