CN105847284B - A kind of communication service processing method, device and and server - Google Patents
A kind of communication service processing method, device and and server Download PDFInfo
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- CN105847284B CN105847284B CN201610321990.8A CN201610321990A CN105847284B CN 105847284 B CN105847284 B CN 105847284B CN 201610321990 A CN201610321990 A CN 201610321990A CN 105847284 B CN105847284 B CN 105847284B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L65/00—Network arrangements, protocols or services for supporting real-time applications in data packet communication
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Abstract
The embodiment of the invention discloses a kind of communication service processing method, device and and server, wherein, method include: when receiving the service request of the first client, according in service request user identifier and requested resource value request the public resource information of user identifier is updated in preset resource pool；In the communication service event for detecting destinations traffic number, the resource consumption value of destinations traffic number is determined according to the communication service event；Destinations traffic number is the communicating number in user's cluster associated by user identifier；According to obtained resource consumption value is determined, the public resource information of user identifier in resource pool is updated.Using the present invention, it can realize that the related management of the communication service of cluster user works by user identifier by a management user, the processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets the traffic demands of user's cluster.
Description
Technical field
The present invention relates to field of communication technology more particularly to a kind of communication service processing methods, device and and server.
Background technique
In electronic technology and today of communication technology fast development, network-based voice communication software is prevailing.User
By installing corresponding voice in the intelligent terminals with network function such as smart phone, tablet computer, intelligent wearable device
It converses after software, network can be accessed by network nodes such as WiFi, carry out voice communication or even video calling.
But for users' clusters such as set of organizations, enterprise's collection even family's collection, communication requirements is based on, are needed outside to cluster
Or the user in cluster makes a phone call or surfs the web.Also lack the machine that communication service processing is carried out to user's cluster at present
System, is unfavorable for communication service in the popularization of cluster user.
Summary of the invention
The embodiment of the present invention provide a kind of communication service processing method, device and and server, can preferably be used
The communication service of family cluster is handled.
On the one hand, the embodiment of the invention provides a kind of communication service processing methods, comprising:
In the communication service event for detecting destinations traffic number, the destinations traffic number in preset resource pool is determined
User's cluster at place, user's cluster include multiple communicating numbers and are associated with one or more user identifier；
The resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic number is
Communicating number in user's cluster associated by the user identifier；
According to the obtained resource consumption value is determined, update in preset resource pool with the associated public affairs of user's cluster
Resource information altogether.
On the other hand, the embodiment of the invention also provides another communication service processing methods, comprising:
In the service configuration stage, send configuring request to application server, include in the configuring request user identifier and
It include multiple communicating numbers in user's cluster with the associated user's cluster of the user identifier；
In service request phases, Xiang Suoshu application server sends service request, and the service request includes: the user
Mark and requested resource value request, the service request is for requesting the application server according in the service request
User identifier and requested resource value request the public resource information of the user identifier is updated in preset resource pool.
Correspondingly, the embodiment of the invention also provides a kind of communication service processing units, comprising:
Processing module, for determining in preset resource pool in the communication service event for detecting destinations traffic number
User's cluster where the destinations traffic number, user's cluster include multiple communicating numbers and with one or more user
Mark is associated with, and the resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic number
Code is the communicating number in user's cluster associated by the user identifier；
Second update module, for according to the obtained resource consumption value is determined, update in preset resource pool with institute
State the associated public resource information of user's cluster.
Correspondingly, the embodiment of the invention also provides another communication service processing units, comprising:
Configuration module, for sending configuring request to application server, being wrapped in the configuring request in the service configuration stage
Include user identifier and with the associated user's cluster of the user identifier, include multiple communicating numbers in user's cluster；
Request module, in service request phases, Xiang Suoshu application server to send service request, the service request
Include: the user identifier and requested resource value request, the service request for request the application server according to
User identifier and requested resource value request in the service request update the user identifier in preset resource pool
Public resource information.
Correspondingly, the embodiment of the invention also provides a kind of servers, comprising: network interface and processor, the processing
Device is connected with the network interface, and the processor is communicated by the network interface with external equipment；
The processor, specifically for determining preset money in the communication service event for detecting destinations traffic number
User's cluster in the pond of source where the destinations traffic number, user's cluster include multiple communicating numbers and with one or more
A user identifier association；And the resource consumption value of the destinations traffic number is determined according to the communication service event；The target
Communicating number is the communicating number in user's cluster associated by the user identifier；According to the determining obtained resource consumption
Value, updates the public resource information of user identifier described in the resource pool.
The embodiment of the present invention can be realized the communication service of cluster user by a management user by user identifier
Related management work completes the processing such as purchase of communication service, greatly facilitates the traffic guidance of various user's clusters,
Meet the traffic demands of user's cluster.
Detailed description of the invention
In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below
There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this
Some embodiments of invention for those of ordinary skill in the art without creative efforts, can be with
It obtains other drawings based on these drawings.
Fig. 1 is a kind of structural schematic diagram of communication service processing system of the embodiment of the present invention；
Fig. 2 is a kind of flow diagram of communication service processing method of the embodiment of the present invention；
Fig. 3 is the flow diagram of another communication service processing method of the embodiment of the present invention；
Fig. 4 shows a kind of schematic diagram of user interface for user's selective summarizing duration of call number；
Fig. 5 is the flow diagram of another communication service processing method of the embodiment of the present invention；
Fig. 6 is the user interface schematic diagram including resource inventory of the embodiment of the present invention；
Fig. 7 is the schematic diagram of the call interface of the embodiment of the present invention；
Fig. 8 is the interface schematic diagram of the display consumption inventory of the embodiment of the present invention；
Fig. 9 is a kind of structural schematic diagram of communication service processing unit of the embodiment of the present invention；
Figure 10 is the structural schematic diagram of another communication service processing unit of the embodiment of the present invention；
Figure 11 is a kind of structural schematic diagram of server of the embodiment of the present invention.
Specific embodiment
Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete
Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on
Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other
Embodiment shall fall within the protection scope of the present invention.
The embodiment of the present invention can manage user by one and realize that the communication of multiple cluster users takes by user identifier
The related management of business works, and completes the processing such as purchase of communication service, application server is based on user corresponding to user identifier
The communication service service condition of one or more communicating number in cluster uniformly to carry out communication resource management, such as provides
Take, traffic management.The traffic guidance for greatly facilitating various user's clusters meets the communication service need of user's cluster
It asks.
Specifically as shown in Figure 1, a kind of structural schematic diagram of communication service processing system for the embodiment of the present invention, the system
Specifically include the first client 101, the second client 102, application server 103.First client 101 can be individual
The smart machine with network function such as computer, tablet computer, smart phone, first client 101 can install browser
Or specific application APP, the administrator for carrying out the communication service processing of user's cluster pass through first client 101
Browser or APP, service request can be initiated or check the communication service service condition of user's cluster internal.Second client
End 102 can be the smart machines with voice or function of surfing the Net such as smart phone, tablet computer, be provided with telephone number etc.
The communicating number of unique identification second client 102, the communicating number are marked on used in first client 101
In the corresponding user's cluster of user identifier.The application server 103 then mentions for first client 101 and the second client
For corresponding communication service processing function.The application server 103 can pass through payment server, the PSTN with outside
The connection of the server datas such as (Public Switched Telephone Network, Public Switched Telephone Network) server, with
Convenient for each communication in first client 101, the second client 102 and the associated user's cluster of the user identifier
User corresponding to number provides the relevant services of communication such as communication cost processing, communication service carrying.
Fig. 2 is referred to again, is a kind of flow diagram of communication service processing method of the embodiment of the present invention, and the present invention is real
The method for applying example can be realized with an application server or more application servers, specifically, the method
Include the following steps.
S201: in the communication service event for detecting destinations traffic number, determine that the target is logical in preset resource pool
User's cluster where signal code, user's cluster include multiple communicating numbers and close with one or more user identifier
Connection.
It may include the communicating number of multiple and different types in user's cluster, administrator can be by one or more
A account executive, that is, user identifier is managed user's cluster.User's cluster and one or more user identifier are closed
Connection.Then administrator can correspond to the user identifier typing by first requesting to establish user identifier in the application server again
The communicating number of multiple users, communicating number are specifically as follows fixed communication number, mobile communication number etc..Establishing use
Family cluster and with after the associated user identifier of user's cluster, the embodiment of the present invention can also include: receiving first visitor
When the service request at family end, according in the service request user identifier and requested resource value request in preset resource
The public resource information of the user identifier is updated in pond.Existing meter can be passed through between first client and application server
Calculation machine network carries out data transmission.The service request can be administrator and be selected after servicing accordingly on webpage or APP
It issues.It include user identifier and resource request value in the service request.
The resource request value includes: the total duration of call number of user's cluster, such as 100 minutes or user's cluster
Aggregate flow value, such as 10G.The resource request value also may include: selected communication set meal ident value, the communication set
Meal refers to the set meal provided common carrier.The resource request value can also include: recharge amount value, such as supplement 100 with money
Member, communication requirement of the amount of money supplemented with money to meet user's cluster.The user interface that user can show in the first client
Long number, flow number or set meal etc. when middle selection is corresponding.
The public resource information equally includes: that remaining user's cluster amounts to duration of call number, remaining user's cluster
Aggregate flow value or residual amount etc..The public resource information is confirmed and is updated according to resource request value,
For example, public resource information is when original remaining when it is 100 minutes that resource request, which is worth requested total duration of call number,
Add 100 minutes on the basis of long number, completes the update of public resource information.
S202: the resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic
Number is the communicating number in user's cluster associated by the user identifier.
In the embodiment of the present invention, user needs to initiate voice communication or view using communicating number by the second client
When frequency communicates or experiences service on net based on mobile communications network, communication request can be first initiated to application server, by applying
The servers such as server calls PSTN carry the corresponding communication service of this described second client user.
Specifically, the application server is in the communication request for receiving second client and being initiated by communicating number
Afterwards, that is, it can be considered the communication service event for detecting second client, by messenger used in second client
Code be used as destinations traffic number, and determine the destinations traffic number where user's cluster, determine its for public resource believe
Breath facilitates and carries out (or period in real time to public resource information during the communication service of subsequent execution second client
Property) update operation.The remaining duration of call is deducted for example, executing；Or determine spent cost of the phone call, update remaining telephone expenses
Equal updates operation.
The application server may be used also after receiving the communication request that second client is initiated by communicating number
To be verified to the communication request, and the communication servers such as PSTN are recalled after being verified and carry second client
The communication service at end；The verifying includes to the legitimate verification of the destinations traffic number, is called to this communication request
Square legitimate verification and the verifying to the corresponding public resource information of the destinations traffic number owning user cluster,
In, the verifying to public resource information includes remaining sum verifying or residual time length verifying or residual flow verifying etc..If remaining sum
Insufficient or residual time length is insufficient or residual flow is insufficient, then verifies and do not pass through.Verifying is not by that will not call the communication server
Carry the communication service of second client.
It determines that the resource consumption value of the destinations traffic number is specifically included that according to the communication service event to be led to according to this time
The duration of call, unit time cost of the phone call in telecommunications services event determine cost of the phone call；Or according to the secondary communication service event
In flow number, specific discharge expense determine flow cost of use；Or according to the duration of call in the secondary communication service event,
Determination has used duration.Cost of the phone call, flow cost of use and to have used duration be resource consumption value.Certainly, at other
In embodiment, there can also be other algorithms to determine cost of the phone call, the resource consumptions value such as flow cost of use.For example, can be with area
The communication divided between called communicating number is long distance communication or short haul communication, thus using different unit time call rates
For determining cost of the phone call；User based on the second client is to be surfed the Internet by flow or passed through on flow inside the province outside the province
Net, to determine different campus network or residual flow.
S203: according to the obtained resource consumption value is determined, the association of user's cluster described in preset resource pool is updated
Public resource information.The update of the public resource of the user identifier can be completed simply by the mode to subtract.
For example, the residual time length for including by current public resource information, subtracts the residual time length for determining and obtaining in the S202, obtains
To the updated public resource information.Wherein, optionally it is determined that resource consumption value and updating the public of the user identifier
Resource information can be to be carried out after the execution of the communication service event of the destinations traffic number, such as after end of conversation really
The fixed residue duration of call；Perhaps resource consumption value is determined in real time or periodically in communication service event implementation procedure
And carry out public resource update.
The resource pool is used to record the user identifier and public resource information of multiple user's clusters, user's cluster,
The public resource information includes amounting to duration of call number, remaining aggregate flow for the remaining of each corresponding user's cluster
Value or residual amount etc..
The communication service processing method executed by application server about the embodiment of the present invention more specifically describes
It can be with further reference to the description in embodiment corresponding to following Fig. 5.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
Fig. 3 is referred to again, is the flow diagram of another communication service processing method of the embodiment of the present invention, the present invention
The method of embodiment can be executed by equipment such as smart phone, tablet computer, PCs, specifically, the present invention is real
Applying example, described method includes following steps.
S301: in the service configuration stage, configuring request is sent to application server, includes that user marks in the configuring request
Know and with the associated user's cluster of the user identifier, include multiple communicating numbers in user's cluster.Management user can lead to
It crosses the first client and configures user's collection for communicating numbers such as the telephone numbers of internal each user such as enterprise or tissue
Group.And user identifier and user's cluster are configured in application server together.The user identifier can be with unique identification institute
State user's cluster.
The APP installed on application server or the first client can provide a user interface to user, in order to
User is after having determined user identifier, then corresponds to each communicating number of user identifier typing user's cluster of the determination.
Fig. 4 is referred to, a kind of user interface for user's selective summarizing duration of call number is shown.User is clicking choosing
Select resource requirement button 401, and after clicking ACK button 402, i.e., it is capable of emitting including the user identifier and resource request value
The service request.
S302: in service request phases, Xiang Suoshu application server sends service request, and the service request includes: institute
User identifier and requested resource value request are stated, the service request is for requesting the application server according to the service
User identifier and requested resource value request in request update the public money of the user identifier in preset resource pool
Source information.
The service request phases of the embodiment of the present invention are primarily referred to as the stage that the first client user buys service.The money
Source value request can be the amount of money, the duration of call, flow value etc..User sends service to application server by the first client and asks
After asking, specifically, the application server can be based on the service request to Third-party payment server (such as certain bank service
Device) send the payment processing request including the user identifier.The application server is receiving the Third-party payment server
It, can be according to the user identifier and requested resource request in the service request after the confirmation result that the payment of return is completed
Value updates the public resource information of the user identifier in preset resource pool.Including the base in original advertisement resource information
Increase the remaining sum of communication cost on plinth, increase the duration of call, increase flow etc..
If application server receives the payment for the user identifier that the Third-party payment server returns and loses
Message is lost, then sends the notification message of confirmation failure to first client.In order to notify the use of first client
Family payment failure, redefines and whether initiates service request to buy communication service.
In addition, application server is detecting that the communicating number in user's cluster corresponding to the user identifier executing
When the communication service time, the application server can be according to the communication service event of the destinations traffic number in user's cluster
Determination obtains resource consumption value, also, the application server can be according to the resource consumption value to the public resource information
It is updated, obtains the public resource information of the updated user identifier.The application server can disappear the resource
Consumption value and the public resource information are sent to first client, in order to which the first client understands the money of this user cluster
Source Expenditure Levels.Specifically optionally, the application server can also be by the resource consumption situation of users all in user's cluster
(the resource consumption value for example including each period) is sent to first client.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
Fig. 5 is referred to again, is the flow diagram of another communication service processing method of the embodiment of the present invention, the present invention
The method of embodiment completes the side by the interaction between the first client, the second client and application server
Method.Specifically, described method includes following steps.
S501: the first client sends service request to application server, include in the service request user identifier and
Resource request value.
S502: application server receives service request, and obtains user identifier and resource request in the service request
Value.
S503: application server sends confirmation request to confirmation server, includes that the user marks in the confirmation request
Know, and including determining obtained confirmation numerical value according to the resource request value.The application server be according to user identifier and
Resource request value generates and sends confirmation request, for example, the resource request value is the request duration of call 100 minutes, then institute
Stating confirmation numerical value is then to be obtained according to determination in 100 minutes the telephone expenses amount of money (confirmation numerical value), such as 10 yuan.The confirmation numerical value is mainly
Refer to completion this communication service purchase answers the numerical value such as payment amount, and confirmation server can be third-party payment server.
S504: confirmation server executes verification step, and returns to confirmation result.The confirmation step executed in the embodiment of the present invention
Rapid is specially the payment processing for completing the confirmation numerical value.The verification step of execution can refer to existing payment flow.Confirmation knot
Fruit includes the confirmation failed message for showing to pay successfully confirmation response message and showing payment failure.
S505: if application server receives the confirmation for the user identifier that the confirmation server returns and responds
Message then updates the public resource information of the user identifier in preset resource pool.The call mainly bought according to user
Duration, flow etc. do increase processing on the basis of original public resource information.
S506: application server is that the user identifier generates resource inventory, and will generate according to the resource request value
Resource inventory be sent to first client.It include the resource request value in the resource inventory, and including about institute
State the history use information of the public resource information of user identifier.Specifically, referring to FIG. 6, being that the embodiment of the present invention includes
The user interface schematic diagram of resource inventory describes this resource request value 601 bought to user, and as the user
The tendency chart 602 of the history use information of the public resource information of mark.
S507: if application server receives the confirmation for the user identifier that the confirmation server returns and fails
Message then sends the notification message for showing request failure to first client.
Above-mentioned S501 to S507 can be the registration for the user identifier completed in the application server in administrator
And the execution of any time after communicating number is had recorded under the user identifier.
There are communication requirement, users to initiate communication request by the second client by the user of S508: the second client.This hair
In bright embodiment, communicating number used in second client is number in user's cluster corresponding to the user identifier
Code.
S509: application server obtains entrained in the communication request when receiving the request of the second client communication
Communicating number.
S510: the corresponding user identifier of user's cluster where application server determines the communicating number of the acquisition.
S511: application server judges whether the public resource information of determining user identifier supports second client
Communication request.Main includes judging that remaining user's cluster of public resource information amounts to duration of call number, remaining user
Whether the aggregate flow value of cluster or residual amount etc. support the user of the second client to communicate enough.
S512: if supporting the communication request of second client, application server is called according to the communication request
The communication server carries the communication request of second client.Such as the communication servers such as PSTN are called to support described second
The communication request of client.The communication servers such as PSTN are after the communication request for receiving second client, based on communication
The called number for including in request completes talk business, or the access etc. of network address is completed based on the destination address in communication request
It can be implemented by using the prior art.
S513: if not supporting the communication request of second client, application server is sent out to second client
Send the notification message for not supporting communication.Such as Sorry, your ticket has not enough value, then can remind the second client, specifically as shown in fig. 7, can converse
Prompting frame 702 is popped up on interface 701, to prompt the user balance of the second client insufficient, is not available public expense phone.Second visitor
Using public expense call, arriving first application server in advance checks the public money corresponding to this user cluster in resource pool before at family end
Whether source newly can be used.Application server can feed back to the second client according to newest resource pool Expenditure Levels, if resource is not
It is sufficient then can not converse, on the contrary it can normal talking.Client challenge quantity is excessive in order to prevent simultaneously, and application server can be with
Cache layers of preset cache update resource pool data again, that is to say, that management user by user identifier supplement with money remaining sum, duration,
After the resources such as flow, it can't update in resource pool immediately, but first cache layers of caching preset duration preset again, such as
10 minutes, then update in resource pool.
S514: application server determines the resource consumption value of the destinations traffic number according to the communication service event.When
After application server calls the communication server to carry the communication request of second client according to the communication request
It determines there are the communication service event of destinations traffic number, communicating number used in second client is destinations traffic number
Code.
S515: application server updates user described in the resource pool according to the obtained resource consumption value is determined
The public resource information of mark.
S516: application server carries out more according to the determining obtained resource consumption value, and according to the resource pool
The public resource information of the user identifier after new generates consumption inventory, the consumption inventory of generation is sent to described first
Client facilitates the first client to check and be managed at any time.Inventory is consumed other than including resource consumption value, further includes it
His information, in user interface as shown in Figure 8, the consumption inventory in session services event includes: time of origin, calling party's mark
Know, called party identification, the duration of call, wherein the duration of call is resource consumption value.
The communication service event includes: call event or flow using event etc., described according to the communication service event
Determine the resource consumption value of the destinations traffic number, comprising: when the communication service event is call event, according to call
The duration of call in event since call to end of conversation, determines the resource consumption value of the destinations traffic number；When described
When communication service event is that flow uses event, according to flow using consumed flow value in event procedure, the mesh is determined
Mark the resource consumption value of communicating number.
The duration of call or the flow value are to execute the communication service event according to first client
Statistics obtains in the process；Alternatively, the duration of call or the flow value are that first client is executing the communication
It counts during Service events and sends；Or the duration of call or the flow value are carrying first clients
The communication server of communication service event count and send.
Specifically, callback feedback information, application can be pushed by agent after each communication service event
Server carries out Expenditure Levels to the user identifier according to callback feedback information detail and in conjunction with a set of algorithm of itself
Determination, filing.Further specifically, communication agent quotient pushes callback detail to acting on behalf of proxy, generation after end of conversation
Reason proxy is forwarded to logical server, and logical server can distinguish algorithms of different according to call type (single more people) and carry out
It calculates and determines, and definitive result is fed back into the application server.In order to prevent to repeating to be calculated with session or
Callback detail with a session has exception, and a set of check logic can also be arranged to ensure the standard calculated in application server
True property, uniqueness.Especially by application server (or making the servers such as the above-mentioned logical server referred to) to three parts number
Final result is obtained according to carrying out summarizing verification, after obtaining corresponding result particular by the mode calculated separately, is tied by three
Fruit is compared, with the accuracy for the data for ensuring finally to determine.Three parts data include the agential of communication service
Second visitor of all call signaling flowing water and execution session services event that callback detail, application server count on
Family end reports flowing water.Wherein, Callback detail refers to forms data if the agent of communication service pushes after end of conversation,
Including the numbers of calling and called parties duration of call etc. information；The call signaling flowing water that application server counts on then includes calling and called logical
The number such as duration of call that the heartbeat data reported in each signaling flowing water and communication process reported during words is extrapolated
According to；The flowing water that second client reports then includes the flowing water of this time call generated after end of conversation by the second client
Log, to be reported to server to carry out analysis determination.
S517: it if application server receives the bill acquisition request of first client, is obtained according to the bill
The bill application information for including in request and bill type are taken, bill feedback information is generated.Specifically, bill acquisition request is asked
The bill asked is mainly invoice.Bill application information includes various information of making out an invoice, for example, enterprise name, open a bank account row, the tax
Registration card number etc., and bill type then mainly includes common invoice and VAT invoice etc..
S518: application server shows the bill feedback information to first client.Bill feedback letter at this time
Breath is mainly used for indicating whether filled in information is correct to the first client, if related bill is applied in confirmation.
S519: application server updates the bill feedback information according to bill processing status.The ticket of the embodiment of the present application
It mainly include in application according to processing status, application, the states such as bill Delivered are completed in bill.
S520: application server is receiving when checking request of first client, Xiang Suoshu the first client exhibition
Show updated bill feedback information.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
The communication service processing unit and server of the embodiment of the present invention are described in detail below.
Fig. 9 is referred to, is a kind of structural schematic diagram of communication service processing unit of the embodiment of the present invention, the present invention is implemented
The communication service processing unit of example can be set in the application server, specifically, described device comprises the following modules.
Processing module 902, for determining preset resource pool in the communication service event for detecting destinations traffic number
In user's cluster where the destinations traffic number, user's cluster include multiple communicating numbers and with one or more use
Family mark association；And the resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic
Number is the communicating number in user's cluster associated by the user identifier；Second update module 903, for according to determining
The resource consumption value arrived, updates the public resource information of user identifier described in the resource pool.
Still optionally further, the embodiment of the present invention may also include that the first update module 901, for receiving the first visitor
When the service request at family end, according in the service request user identifier and requested resource value request in preset resource
The public resource information of the user identifier is updated in pond.
Still optionally further, first update module 901 is specifically used for sending confirmation request, institute to confirmation server
Stating includes the user identifier in confirmation request, and including determining obtained confirmation numerical value according to the resource request value；If connecing
The confirmation response message for the user identifier that the confirmation server returns is received, then is updated in preset resource pool
The public resource information of the user identifier.
Still optionally further, described device can also include: the first generation module 904, if for receiving the confirmation
The confirmation response message for the user identifier that server returns is then the user identifier according to the resource request value
Resource inventory is generated, and the resource inventory of generation is sent to first client.
It still optionally further, include the resource request value in the resource inventory, and including about the user identifier
Public resource information history use information.
Still optionally further, described device can also include: Communications Processor Module 905, for receiving the second client
When holding communication request, communicating number entrained in the communication request is obtained；Use where determining the communicating number of the acquisition
User identifier corresponding to the cluster of family, and judge whether the public resource information of determining user identifier supports second client
The communication request at end；If supporting the communication request of second client, the communication server is called according to the communication request
Carry the communication request of second client.And if being used to not support the communication request of second client, Xiang Suoshu
Second client sends the notification message for not supporting communication.
Still optionally further, described device can also include: the second generation module 906, for according to determining obtained institute
Resource consumption value is stated, and according to the public resource information of the user identifier after being updated to the resource pool, generation disappears
Consume inventory；The consumption inventory of generation is sent to first client.
Still optionally further, described device can also include: bill processing module 907, for receiving described first
When the bill acquisition request of client, then according to the bill application information and bill type for including in the bill acquisition request,
Generate bill feedback information；The bill feedback information is shown to first client.
Still optionally further, the bill processing module 907 is also used to update the bill according to bill processing status anti-
Feedforward information；When checking request of first client is being received, the first client of Xiang Suoshu shows that updated bill is anti-
Feedforward information.
Still optionally further, the processing module 902 is specifically used for when the communication service event is call event,
According to the duration of call in call event since call to end of conversation, the resource consumption of the destinations traffic number is determined
Value；When the communication service event is that flow uses event, according to flow using consumed flow value in event procedure, really
The resource consumption value of the fixed destinations traffic number.
Still optionally further, the duration of call or the flow value are to execute described lead to according to first client
Statistics obtains during telecommunications services event；Alternatively, the duration of call or the flow value are that first client exists
It counts and sends during executing the communication service event；Or the duration of call or the flow value are carrying institutes
The communication server of stating the communication service event of the first client is counted and is sent.
The specific implementation of the modules of described device of the embodiment of the present invention can refer to the reality of method corresponding to Fig. 2,3 and 5
Apply the specific implementation of correlation step in example.This will not be repeated here.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
Again referring to Figure 10, it is the structural schematic diagram of another communication service processing unit of the embodiment of the present invention, this hair
The described device of bright embodiment can be applied in smart phone, tablet computer or PC, specifically, described device packet
Include following module.
Configuration module 1001, for sending configuring request, the configuring request to application server in the service configuration stage
In include user identifier and with the associated user's cluster of the user identifier, include multiple communicating numbers in user's cluster；Please
Modulus block 1002, in service request phases, Xiang Suoshu application server to send service request, and the service request includes:
The user identifier and requested resource value request, the service request is for requesting the application server according to the clothes
User identifier and requested resource value request in business request update the public of the user identifier in preset resource pool
Resource information.
Still optionally further, the described device of the embodiment of the present invention further include: receiving module 1003, for receiving described answer
The consumption inventory sent out with server, the consumption inventory includes: the application server according to the target in user's cluster
The communication service event of communicating number determines obtained resource consumption value, and is disappeared including the application server according to the resource
Consumption value the public resource information is updated after the user identifier public resource information.
The specific implementation of the modules of described device of the embodiment of the present invention can refer to phase in embodiment of the method corresponding to Fig. 5
Close the specific implementation of step.This will not be repeated here.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
Again referring to Figure 11, it is a kind of structural schematic diagram of server of the embodiment of the present invention, the institute of the embodiment of the present invention
Stating server includes the existing structures such as power supply, shell and memory, display screen, user input interface, further includes: network interface
1101, processor 1102 and memory 1103, the processor 1102 are connected with the network interface 1101, the processor
1102 are communicated by the network interface 1101 with external equipment.It the network interface 1101, processor 1102 and deposits
It can be connected by 1104 data of bus between reservoir 1103.
The bus 1104 can be divided into address bus, data/address bus, control bus etc..For convenient for indicating, in Figure 10 only
It is indicated with a thick line, it is not intended that an only bus or a type of bus.
The memory 1103 may include volatile memory (English: volatile memory), such as arbitrary access
Memory (English: random-access memory, abbreviation: RAM)；Memory also may include nonvolatile memory (English
Text: non-volatile memory), for example, flash memory (English: flash memory), hard disk (English: hard disk
Drive, abbreviation: HDD) or solid state hard disk (English: solid-state drive, abbreviation: SSD)；Memory 1103 can also wrap
Include the combination of the memory of mentioned kind.
The processor 1102 can be central processing unit (English: central processing unit, abbreviation:
CPU).Optionally, the memory 1103 is for storing program instruction.The processor 1102 can call described program to refer to
It enables, realizes the communication service processing method as shown in the embodiment of the application Fig. 2,3 and 5.
Specifically, the processor 1102, pre- for determining in the communication service event for detecting destinations traffic number
User's cluster in the resource pool set where the destinations traffic number, user's cluster include multiple communicating numbers and with one
Or multiple user identifier associations；And the resource consumption value of the destinations traffic number is determined according to the communication service event；Institute
Stating destinations traffic number is the communicating number in user's cluster associated by the user identifier；According to the determining obtained money
Source consumption value updates the public resource information of user identifier described in the resource pool.
The processor 1102, for according to the user identifier and requested resource value request in the service request
The public resource information of the user identifier is updated in preset resource pool, is specifically used for passing through network interface 1101 to confirmation
Server sends confirmation request, includes the user identifier in the confirmation request, and including true according to the resource request value
Surely the confirmation numerical value obtained；If receiving the confirmation response message for the user identifier that the confirmation server returns,
The public resource information of the user identifier is then updated in preset resource pool.
Wherein optionally, the processor 1102, if it is described to be also used to receive being directed to for the confirmation server return
The confirmation response message of user identifier is then that the user identifier generates resource inventory, and will give birth to according to the resource request value
At resource inventory be sent to first client.
It wherein optionally, include the resource request value in the resource inventory, and including about the user identifier
The history use information of public resource information.
Wherein optionally, the processor 1102 is also used to when receiving the request of the second client communication, described in acquisition
Entrained communicating number in communication request；The mark of user corresponding to user's cluster where determining the communicating number of the acquisition
Know, and judges whether the public resource information of determining user identifier supports the communication request of second client；If supporting
The communication request of second client then calls the communication server to carry second client according to the communication request
Communication request.
Wherein optionally, the processor 1102 is also used to according to the determining obtained resource consumption value, and according to right
The resource pool be updated after the user identifier public resource information, generate consumption inventory；The consumption of generation is clear
Single-shot gives first client.
Wherein optionally, the processor 1102, if being also used to receive the bill acquisition request of first client,
Then according to the bill application information and bill type for including in the bill acquisition request, bill feedback information is generated；To described
First client shows the bill feedback information.
Wherein optionally, the processor 1102 is also used to update the bill feedback information according to bill processing status；
When checking request of first client is being received, the first client of Xiang Suoshu shows updated bill feedback information.
Wherein optionally, the communication service event includes: that call event or flow use event, the processor
1102, for determining the resource consumption value of the destinations traffic number according to the communication service event, it is specifically used for when described
When communication service event is call event, according to the duration of call in call event since call to end of conversation, institute is determined
State the resource consumption value of destinations traffic number；When the communication service event is that flow uses event, thing is used according to flow
Flow value consumed by during part, determines the resource consumption value of the destinations traffic number.
Wherein optionally, the duration of call or the flow value are to execute the communication according to first client
Statistics obtains during Service events；Alternatively, the duration of call or the flow value are that first client is being held
It counts and sends during the row communication service event；Or the duration of call or the flow value are described in carrying
The communication server of the communication service event of first client is counted and is sent.
Specifically, the specific implementation of the processor 1102 of the embodiment of the present invention can refer to corresponding to Fig. 2,3 and 5
The description of embodiment of the method, this will not be repeated here.
It can realize that the related management of the communication service of cluster user works by user identifier by a management user,
The processing such as purchase of communication service is completed, the traffic guidance of various user's clusters is greatly facilitated, meets user's cluster
Traffic demands.
Above disclosed is only a preferred embodiment of the present invention, cannot limit the power of the present invention with this certainly
Sharp range, those skilled in the art can understand all or part of the processes for realizing the above embodiment, and weighs according to the present invention
Benefit requires made equivalent variations, still belongs to the scope covered by the invention.
Claims (17)
1. a kind of communication service processing method characterized by comprising
When receiving the service request that administrator is initiated by the first client, according to the user identifier in the service request
The public resource information of the user identifier is updated in preset resource pool with requested resource value request；
According to the resource request value it is that the user identifier generates resource inventory, and the resource inventory of generation is sent to described
First client includes the resource request value in the resource inventory, and including the public resource about the user identifier
The history use information of information；
When receiving the communication request that user is initiated by the second client, communication entrained in the communication request is obtained
Number；
User identifier corresponding to user's cluster where determining the communicating number of the acquisition, and judge determining user identifier
Whether public resource information supports the communication request of second client；
If supporting the communication request of second client, communication server carrying described the is called according to the communication request
The communication request of two clients；
If not supporting the communication request of second client, is sent to second client and the notice of communication is not supported to disappear
Breath；
In the communication service event for detecting destinations traffic number, determine in preset resource pool where the destinations traffic number
User's cluster, user's cluster includes multiple communicating numbers and is associated with one or more user identifier；
The resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic number is described
Communicating number in user's cluster associated by user identifier；
According to the obtained resource consumption value is determined, update in preset resource pool with the associated public money of user's cluster
Source information；
According to the determining obtained resource consumption value, and according to the user identifier after being updated to the resource pool
Public resource information generates consumption inventory, and the consumption inventory includes: the resource consumption value and updated preset money
In the pond of source with the associated public resource information of user's cluster；
The consumption inventory of generation is sent to first client.
2. the method as described in claim 1, which is characterized in that the user identifier according in the service request and asked
The resource request value asked updates the public resource information of the user identifier in the resource pool, comprising:
Confirmation request is sent to confirmation server, includes the user identifier in the confirmation request, and including according to the money
Source value request determines obtained confirmation numerical value；
If the confirmation response message for the user identifier that the confirmation server returns is received, in preset resource
The public resource information of the user identifier is updated in pond.
3. method according to claim 2, which is characterized in that further include:
If the confirmation response message for the user identifier that the confirmation server returns is received, according to the resource
Value request is that the user identifier generates resource inventory, and the resource inventory of generation is sent to first client.
4. the method as described in claim 1, which is characterized in that further include:
If receiving the bill acquisition request of first client, according to the bill Shen for including in the bill acquisition request
Please information and bill type, generate bill feedback information；
The bill feedback information is shown to first client.
5. method as claimed in claim 4, which is characterized in that further include:
The bill feedback information is updated according to bill processing status；
When checking request of first client is being received, the first client of Xiang Suoshu shows updated bill feedback letter
Breath.
6. the method according to claim 1 to 5, which is characterized in that the communication service event includes: call event
Or flow uses event, the resource consumption value that the destinations traffic number is determined according to the communication service event, comprising:
When the communication service event be call event when, according in call event since call to end of conversation call when
It is long, determine the resource consumption value of the destinations traffic number；
When the communication service event is that flow uses event, consumed flow value in event procedure is used according to flow,
Determine the resource consumption value of the destinations traffic number.
7. method as claimed in claim 6, which is characterized in that the duration of call or the flow value are according to described first
Client, which counts during executing the communication service event, to be obtained；Alternatively, the duration of call or the flow value
First client is counted and is sent during executing the communication service event；Or the duration of call or
The flow value is that the communication server for the communication service event for carrying first client is counted and sent.
8. a kind of communication service processing method characterized by comprising
In the service configuration stage, send configuring request to application server, include in the configuring request user identifier and with this
User identifier associated user's cluster includes multiple communicating numbers in user's cluster；
In service request phases, Xiang Suoshu application server sends the service request initiated by administrator, the service request packet
Include: the user identifier and requested resource value request, the service request is for requesting the application server according to institute
User identifier and the requested resource value request stated in service request update the user identifier in preset resource pool
Public resource information；
The resource inventory and consumption inventory that the application server is sent are received, includes the resource request in the resource inventory
Value, and the history use information including the public resource information about the user identifier, the consumption inventory include: described answer
Obtained resource consumption value is determined according to the communication service event of the destinations traffic number in user's cluster with server, and
User mark after being updated according to the resource consumption value to the public resource information including the application server
The public resource information of knowledge.
9. a kind of communication service processing unit characterized by comprising
First update module, for receive administrator by the first client initiate service request when, according to the clothes
User identifier and requested resource value request in business request update the public of the user identifier in preset resource pool
Resource information；
First generation module, the user identifier generates resource inventory for being according to the resource request value, and by generation
Resource inventory is sent to first client, includes the resource request value in the resource inventory, and including about described
The history use information of the public resource information of user identifier；
Communications Processor Module, for obtaining the communication request when receiving the communication request of the second client of user initiation
In entrained communicating number；User identifier corresponding to user's cluster where determining the communicating number of the acquisition, and judge
Whether the public resource information of determining user identifier supports the communication request of second client；If supporting second visitor
The communication request at family end then carries the communication request of second client according to the communication request calling communication server；
If not supporting the communication request of second client, the notification message for not supporting communication is sent to second client；
Processing module, for determining the mesh in preset resource pool in the communication service event for detecting destinations traffic number
Mark communicating number where user's cluster, user's cluster include multiple communicating numbers and with one or more user identifier
It is associated with, and determines the resource consumption value of the destinations traffic number according to the communication service event；The destinations traffic number is
Communicating number in user's cluster associated by the user identifier；
Second update module, for according to the obtained resource consumption value is determined, update in preset resource pool with the use
The associated public resource information of family cluster；
Second generation module, the resource consumption value for being obtained according to determination, and be updated according to the resource pool
The public resource information of the user identifier afterwards generates consumption inventory；The consumption inventory of generation is sent to first visitor
Family end, the consumption inventory include: in the resource consumption value and updated preset resource pool with user's cluster
Associated public resource information.
10. device as claimed in claim 9, which is characterized in that
First update module is specifically used for sending confirmation request to confirmation server, includes described in the confirmation request
User identifier, and including determining obtained confirmation numerical value according to the resource request value；If receiving the confirmation server to return
The confirmation response message for the user identifier returned, then update the public money of the user identifier in preset resource pool
Source information.
11. device as claimed in claim 10, which is characterized in that further include:
First generation module, if disappearing for receiving the confirmation response for the user identifier that the confirmation server returns
Breath is then that the user identifier generates resource inventory, and the resource inventory of generation is sent to institute according to the resource request value
State the first client.
12. device as claimed in claim 9, which is characterized in that further include:
Bill processing module, for when receiving the bill acquisition request of first client, then being obtained according to the bill
The bill application information for including in request and bill type are taken, bill feedback information is generated；Institute is shown to first client
State bill feedback information.
13. device as claimed in claim 12, which is characterized in that
The bill processing module is also used to update the bill feedback information according to bill processing status；It is described receiving
When checking request of first client, the first client of Xiang Suoshu show updated bill feedback information.
14. such as the described in any item devices of claim 9-13, which is characterized in that
The processing module, be specifically used for when the communication service event be call event when, according in call event from call
Start the duration of call to end of conversation, determines the resource consumption value of the destinations traffic number；When the communication service event
When using event for flow, according to flow using consumed flow value in event procedure, the destinations traffic number is determined
Resource consumption value.
15. device as claimed in claim 14, which is characterized in that the duration of call or the flow value are according to described
One client, which counts during executing the communication service event, to be obtained；Alternatively, the duration of call or the flow
Value is that first client is counted and sent during executing the communication service event；Or the duration of call
Or the flow value is that the communication server of the communication service event for carrying first client is counted and sent.
16. a kind of communication service processing unit characterized by comprising
Configuration module, for sending configuring request to application server, including using in the configuring request in the service configuration stage
Family mark and with the associated user's cluster of the user identifier, include multiple communicating numbers in user's cluster；
Request module, in service request phases, Xiang Suoshu application server to send the service request initiated by administrator, institute
Stating service request includes: the user identifier and requested resource value request, and the service request is for requesting the application
Server according in the service request user identifier and requested resource value request institute is updated in preset resource pool
State the public resource information of user identifier；
Receiving module includes in the resource inventory for receiving the resource inventory and consumption inventory of application server hair
The resource request value, and the history use information including the public resource information about the user identifier, the consumption are clear
It singly include: that the application server is obtained according to the determination of the communication service event of the destinations traffic number in user's cluster
Resource consumption value, and after being updated according to the resource consumption value to the public resource information including the application server
The user identifier public resource information.
17. a kind of server characterized by comprising network interface and processor, the processor and the network interface phase
Even, the processor is communicated by the network interface with external equipment；
The processor, specifically for receive administrator by the first client initiate service request when, according to described
User identifier and requested resource value request in service request update the public affairs of the user identifier in preset resource pool
Resource information altogether；It is that the user identifier generates resource inventory, and the resource inventory of generation is sent out according to the resource request value
First client is given, includes the resource request value in the resource inventory, and including about the user identifier
The history use information of public resource information；When receiving the communication request that user is initiated by the second client, institute is obtained
State communicating number entrained in communication request；The mark of user corresponding to user's cluster where determining the communicating number of the acquisition
Know, and judges whether the public resource information of determining user identifier supports the communication request of second client；If supporting
The communication request of second client then calls the communication server to carry second client according to the communication request
Communication request；If not supporting the communication request of second client, is sent to second client and do not support communication
Notification message；In the communication service event for detecting destinations traffic number, the destinations traffic number in preset resource pool is determined
User's cluster where code, user's cluster include multiple communicating numbers and are associated with one or more user identifier；And
The resource consumption value of the destinations traffic number is determined according to the communication service event；The destinations traffic number is the user
Communicating number in the associated user's cluster of mark；According to the obtained resource consumption value is determined, the resource pool is updated
Described in user identifier public resource information；According to the determining obtained resource consumption value, and according to the resource pool
The public resource information of the user identifier after being updated generates consumption inventory, and the consumption inventory includes: the resource
In consumption value and updated preset resource pool with the associated public resource information of user's cluster；By the consumption of generation
Inventory is sent to first client.
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| CN109041045B (en) * | 2017-06-12 | 2022-01-25 | 中兴通讯股份有限公司 | Terminal configuration method, device and computer-readable storage medium |
| US11496373B2 (en) * | 2021-01-26 | 2022-11-08 | Juniper Networks, Inc. | Enhanced conversation interface for network management |
| CN113244630B (en) * | 2021-06-25 | 2021-10-22 | 北京达佳互联信息技术有限公司 | Resource allocation method and device, electronic equipment and storage medium |
| CN115131080A (en) * | 2022-08-31 | 2022-09-30 | 深圳高灯计算机科技有限公司 | Bill service processing method, server, computer device and storage medium |
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