CN105827503B - A kind of enterprise circle message management system and method - Google Patents
A kind of enterprise circle message management system and method Download PDFInfo
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- CN105827503B CN105827503B CN201510796046.3A CN201510796046A CN105827503B CN 105827503 B CN105827503 B CN 105827503B CN 201510796046 A CN201510796046 A CN 201510796046A CN 105827503 B CN105827503 B CN 105827503B
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
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- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Mobile Radio Communication Systems (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
Abstract
The present invention provides a kind of enterprises to enclose information management method, this method comprises: client, which sends enterprise to access server, encloses message management request；The access server receives the request and is transmitted to the respective modules of service server；The respective modules respond the request；The response results for responding the request are transmitted to the access server by the respective modules；The response results are transmitted to the client by the access server.In addition, the present invention also provides a kind of enterprises to enclose message management system.Enterprise's circle information management method provided by the invention and system meet the demand that user can receive message at any time, send message in enterprise's circle.
Description
Technical field
The present invention relates to enterprise circle message management field more particularly to a kind of enterprise circle message management system and methods.
Background technique
Traditional enterprise's circle message management carries out at the end PC, and operation has great limitation, is not able to satisfy mobile subscriber
The demand that can receive message at any time in enterprise's circle, send message.
Summary of the invention
To solve the above problems, the present invention provides a kind of enterprise circle message management systems and a kind of enterprise to enclose message management
Method.
A kind of enterprise's circle message management system, including an at least client, an at least access server, at least a business clothes
The request that message management encloses in enterprise is sent at the service server by business device, the client by the access server
Reason,
The client, for the request of enterprise circle message management to be sent to the access server, Yi Jijie
Receive the result of the service server response enterprise circle message management request of the access server forwarding；
The access server, for confirming the request for having received enterprise's circle message management that the client is sent,
And the forwarding request, the access server, it is also used to confirm that having received the service server responds the enterprise
Enclose the response results of message management request, and the forwarding response results；
The service server includes at least one of enterprise information management module, offline message service module；It is described
Enterprise information management module is used to manage the connection between the various information and each enterprise of the enterprise in enterprise's circle, described in response
The request of enterprise's circle message management of the client of access server forwarding；The messaging service module of leaving school is for storing
The offline message of the access server forwarding and the offline message for reading storage.
A kind of enterprise's circle information management method, includes the following steps:
Client sends enterprise to access server and encloses message management request；The access server receives the request simultaneously
It is transmitted to the respective modules of service server；The respective modules respond the request.
Preferably, the method includes searching the method for upstream and downstream firms circle, include the following steps:
The client sends the request for searching upstream and downstream firms circle to the access server；The access server connects
It receives the request and is transmitted to enterprise information management module；The enterprise information management module receives the access server forwarding
The request after, search the list of relevant enterprise circle；The enterprise information management module is the relevant enterprise circle list found
Return to the access server；The access server receives the relevant enterprise circle list and is transmitted to the client.
Preferably, the method also includes subscribing to the method for enterprise's circle message, include the following steps:
The client sends the request for obtaining enterprise's circle list to the access server；The access server receives
The request is simultaneously transmitted to the enterprise information management module；The enterprise information management module receives the access server and turns
The list of relevant enterprise circle is searched after the request of hair；Enterprise information management module returns to the relevant enterprise circle list of lookup
The access server；The access server receives the relevant enterprise circle list and is transmitted to the client；The visitor
Family end is sent to the access server subscribes to the request that specified enterprise encloses；The access server receives described subscribe to and specifies enterprise
The request of industry circle is simultaneously transmitted to the enterprise information management module；The enterprise information management module receives the access service
After the request of enterprise's circle is specified in the subscription of device forwarding, handles correlation and subscribe to request；The enterprise information management module will be located
The related result for subscribing to request of reason returns to the access server；The access server receives the request results and forwards
To the client.
Preferably, the method also includes the method for push enterprise circle message, include the following steps:
The client encloses message to the enterprise that the access server sends push；Described in the access server receives
After enterprise's circle message of push, replies message and have been received by message to client expression；The access server will receive
The push enterprise circle message be transmitted to destination client；The destination client receives the access server forwarding
The push enterprise circle message after, reply message give the access server indicate message received.If the access clothes
Business device confirms that the destination client cannot receive enterprise's circle message of the push, and the access server is by the push
Enterprise circle message be transmitted to offline message service module；Message is enclosed by the messaging service module of leaving school by the enterprise of the push
It is stored.
Preferably, the method also includes the method that interior building ring task notifications enclose in enterprise, include the following steps:
The client issues building ring task message to the access server；The access server receives described
After building ring task message, replies message and have been received by message to client expression.The access server will receive
The building ring task message is transmitted to destination client；The destination client receives the institute of the access server forwarding
After stating building ring task message, replies message and have been received by message to access server expression；If the access server is true
Message cannot be received by recognizing the destination client, and the building ring task message is transmitted to offline message by the access server
Service module.
Preferably, after the destination client is in the state that can receive message, the destination client is from described offline
The corresponding message of the access server forwarding is obtained in messaging service module.
Enterprise's circle message management system provided by the invention and method meet user's reception at any time in enterprise's circle and disappear
Breath, the demand for sending message.
Detailed description of the invention
Fig. 1 is the structure chart that message management system encloses in enterprise.
Fig. 2 is the flow chart that approaches to IM encloses in enterprise.
Fig. 3 is the method flow diagram for searching related upstream and downstream firms circle.
Fig. 4 is the flow chart for subscribing to enterprise's circle message approach.
Fig. 5 is the flow chart for pushing enterprise's circle message approach.
Fig. 6 is building ring task notifications method flow diagram in enterprise encloses.
Specific embodiment
To make those skilled in the art that the object, technical solutions and advantages of the present invention be more clearly understood, with
Under the present invention is further elaborated in conjunction with the accompanying drawings and embodiments.
Fig. 1 is the structure chart that message management system encloses in enterprise.Fig. 1 is please referred to, it includes more which, which encloses message management system,
A client 10, at least one access server 20, at least one service server 30.Each service server 30 includes at least
One of enterprise information management module 31, offline message service module 32.Client 10 is to be added to the shifting of user in circle
Dynamic terminal, such as mobile phone terminal or the end pad.Access server 20 is used to receive enterprise's circle message management of the transmission of client 10
It requests, and the request received is transmitted to the respective modules of corresponding service server 30.Access server 20 is also used to connect
Receive service server 30 respond request as a result, and the result is returned to corresponding client 10.Access server 20 is also
For confirming that the request for having been received by enterprise's circle message management of the transmission of client 10, confirmation have been received by the transmission of service server 20
Respond request result.Enterprise information management module 31 is used to manage between the various information and each enterprise of the enterprise in enterprise's circle
Connection etc., wherein the information of enterprise includes but is not limited to the title of enterprise, department's information of enterprise, each department in enterprise
Employee information etc..Messaging server module 32 of leaving school is used to store the offline message of the forwarding of access server 20, reads storage
Offline message etc..It includes but is not limited to search upstream and downstream firms circle, subscribe to enterprise circle message, Xiang Qiye that message management encloses in enterprise
Message is enclosed by the various enterprises of client push in enclosing, into enterprise's circle, building ring notifies various task dispatchings.
Access server 20 is also used to calculate the load of each service server 30, encloses message management according to the enterprise received
The type of request forwards the message to the respective modules for loading the smallest corresponding service server.When the circle of enterprise's circle is smaller
When, enterprise information management module 31 and leave school messaging service module 32 can in a service server, when circle is larger, one
A service server can individually handle the business of a module, and the business of a module can be by multiple industry for individually handling the business
Server be engaged in complete, to meet the needs of user in circle.
Enterprise circle message management system is that the user in circle provides convenience, it can be achieved that the timely of interior message is enclosed by enterprise
Processing, meets the demand of user.
Fig. 2 is the flow chart that approaches to IM encloses in enterprise.This method comprises the following steps.
S21, client 10 send the request of enterprise's circle message management to access server 20.
S22, access server 20 forward a request to the respective modules of service server 30.
S23, the request at respective modules customer in response end 10.
Enterprise's circle information management method including but not limited to searches the method for related upstream and downstream firms circle, subscription enterprise circle disappears
The method etc. that interior building ring task notifications enclose in the method for breath, the method for push enterprise circle message, enterprise.
Fig. 3 is the method flow diagram for searching related upstream and downstream firms circle.It is to be appreciated that upstream and downstream firms circle can be total
Incorporated business's circle and enterprise's circle of Xia Ge branch company, parent company or subsidiary, such as telecommunications parent company, under have many telecommunications
Branch company；Or enterprise's circle of different company, but different company has operational contact etc.；It can also be a company
Enterprise's circle, but there are very multiple and different departments, such as document portion, technology department, maintenance department in the said firm, which has respectively
From a circle.User corresponding to the client of the lookup upstream and downstream firms circle has been added in circle.Please refer to figure
3, this method comprises the following steps.
S301, client 10 send lookup upstream and downstream firms circle and request to access server 20.
S302 is transmitted to enterprise information management module 31 after access server 20 receives the request of the transmission of client 10.
S303 after enterprise information management module 31 receives the request of the forwarding of access server 20, searches enterprise and encloses list.
Enterprise's circle list of lookup is returned to access server 20 by S304, enterprise information management module 31.
S305, the enterprise that access server 20 receives the transmission of enterprise information management module 31 are transmitted to correspondence after enclosing list
Client 10.
Fig. 4 is the flow chart for subscribing to enterprise's circle message approach.Enterprise's circle message is subscribed to so as to enter the user in circle
It can be exchanged with the user in the enterprise's circle having subscribed.Fig. 4 is please referred to, this method comprises the following steps.
S401, client 10, which is sent, obtains relevant enterprise circle list request to access server 20.
S402 is transmitted to enterprise information management module 31 after access server 20 receives the request of the transmission of client 10.
S403 after enterprise information management module 31 receives the request of the forwarding of access server 20, searches relevant enterprise circle column
Table.
The relevant enterprise circle list of lookup is returned to access server 20 by S404, enterprise information management module 31.
Relevant enterprise circle list is transmitted to client 10 by S405, access server 20.
S406, client 10 send the request for subscribing to specified enterprise's circle to access server 20.
S407 is transmitted to enterprise information management module 31 after access server 20 receives the request of the transmission of client 10.
S408 after enterprise information management module 31 receives the request of the forwarding of access server 20, handles related subscribe to.
S409, enterprise information management module 31 will handle the related result subscribed to and return to access server 20.
Correlation is subscribed to result and is transmitted to corresponding client 10 by S410, access server 20.
Fig. 5 is the flow chart for pushing enterprise's circle message approach.After user has subscribed corresponding enterprise's circle, so that it may to the enterprise
The other users PUSH message of industry circle.Fig. 5 is other client 10 ' PUSH messages of the client 10 into enclosing to the enterprise
Flow chart.Wherein, the number of other clients can be 1, or multiple.Referring to Fig. 5, this method includes following step
Suddenly.
S501, client 10 send the enterprise to be pushed circle message to access server 20.
S502 after access server 20 receives the message of the transmission of client 10, is replied message and has been received to the expression of client 10
To message.
The message received is transmitted to destination client 10 ' by S503, access server 20.
S504 is replied message after destination client 10 ' receives the message of the forwarding of access server 20 to access server 20
Indicate message received.
S505, if access server 20 confirms that destination client 10 ' cannot receive message, access server 20 is by client
10 message sent are transmitted to offline message service module 32.
S506, offline message service module 32 store enterprise's circle message of push.
Destination client cannot receive the reason of message may for destination client not log on enterprise circle in (do not exist
Line), it is also possible to it is to have logged in that enterprise has enclosed but network condition is not so good, it is also possible to the reason of being other.Work as destination client
Request is sent after line to obtain the corresponding offline message of offline message service module storage.
Fig. 6 is building ring task notifications method flow diagram in enterprise encloses, and other users of the user into building ring, which are sent, appoints
Business notice.Fig. 6 is please referred to, this method comprises the following steps.
S601, client 10 issue building ring task message to access server 20.
S602 after access server 20 receives the message of the transmission of client 10, is replied message and has been received to the expression of client 10
To message.
The message received is transmitted to destination client 10 ' by S603, access server 20.
S604 is replied message after destination client 10 ' receives the message of the forwarding of access server 20 to access server 20
Indicate message received.
S605, if access server 20 confirms that destination client 10 ' cannot receive message, access server 20 is by client
10 message sent are transmitted to offline message service module 32.
S606, offline message service module 32 store building ring task message.
Request is sent after destination client 10 ' is in line to obtain corresponding the disappearing offline of offline message service module storage
Breath.
Above-described enterprise circle message management system and method, meet user received at any time in enterprise's circle message,
Send the demand of message.
The above is only a preferred embodiment of the present invention, rather than does limitation in any form to the present invention.The skill of this field
Art personnel can impose various equivalent changes and improvement on the basis of the above embodiments, all to be done within the scope of the claims
Equivalent variations or modification should all be fallen under the scope of the present invention.
Claims (6)
1. message management system encloses in a kind of enterprise, including at least one sends client, an at least access server, at least a business
The request that message management encloses in enterprise is sent to the business by the access server and taken by server, the transmission client
Business device processing, it is characterised in that:
The transmission client, for the request of enterprise circle message management to be sent to the access server, Yi Jijie
Receive the result of the service server response enterprise circle message management request of the access server forwarding；
The access server, for confirming the request for having received enterprise's circle message management that the transmission client is sent,
And the forwarding request, the access server, it is also used to confirm that having received the service server responds the enterprise
Enclose the response results of message management request, and the forwarding response results；
The service server includes at least one of enterprise information management module, offline message service module；The enterprise
Information management module is used to manage the connection between the various information and each enterprise of the enterprise in enterprise's circle, responds the access
The request of enterprise's circle message management of the transmission client of server forwarding；The offline message service module is for storing
The offline message of the access server forwarding and the offline message for reading storage；
Wherein, the request of enterprise's circle message management includes the request of push enterprise circle message；
Message is enclosed by the transmission client, the enterprise for sending push to the access server；
The access server replies message after message is enclosed by the enterprise for receiving the push to the transmission client table
Show and has been received by message；The enterprise's circle message for the push that the access server is also used to receive is transmitted to target customer
End；If the access server is also used to the enterprise that the destination client receives the push of the access server forwarding
After industry circle message, replying message for destination client is received, to indicate message received；If the access server is also used to institute
It states access server and confirms that the destination client cannot receive enterprise's circle message of the push, the access server will
Enterprise's circle message of the push is transmitted to offline message service module；
The offline message service module stores enterprise's circle message of the push.
2. information management method encloses in a kind of enterprise, which comprises the steps of:
It sends client and sends enterprise's circle message management request to access server；
The access server receives the request and is transmitted to the respective modules of service server；
The respective modules respond the request；
Wherein, the message management includes that message is enclosed by push enterprise；The method of the push enterprise circle message, comprising:
The enterprise's circle message for sending client and sending push to the access server；
After the access server receives enterprise's circle message of the push, replies message and received to transmission client expression
To message；
Enterprise's circle message of the push received is transmitted to destination client by the access server；
After the destination client receives enterprise's circle message of the push of access server forwarding, reply message to
The access server indicates message received；
If the access server confirms that the destination client cannot receive enterprise's circle message of the push, the access
Enterprise's circle message of the push is transmitted to the offline message service module of the service server by server；
The offline message service module stores enterprise's circle message of the push.
3. method according to claim 2, which is characterized in that the method includes searching the method for upstream and downstream firms circle, packet
Include following steps:
The client that sends sends the request for searching upstream and downstream firms circle to the access server；
The access server receives the request and is transmitted to the enterprise information management module of service server；
After the enterprise information management module receives the request of the access server forwarding, relevant enterprise circle column are searched
Table；
The relevant enterprise circle list found is returned to the access server by the enterprise information management module；
The access server receives the relevant enterprise circle list and is transmitted to the transmission client.
4. method according to claim 2, which is characterized in that the method also includes subscribing to the method for enterprise's circle message, packet
Include following steps:
The client that sends sends the request for obtaining enterprise's circle list to the access server；
The access server receives the request and is transmitted to the enterprise information management module of service server；
The enterprise information management module searches the list of relevant enterprise circle after receiving the request that the access server forwards；
The relevant enterprise circle list of lookup is returned to the access server by enterprise information management module；
The access server receives the relevant enterprise circle list and is transmitted to the transmission client；
The client that sends sends the request for subscribing to specified enterprise's circle to the access server；
The access server receives the request for subscribing to specified enterprise's circle and is transmitted to the enterprise information management module；
After the request of enterprise's circle is specified in the subscription that the enterprise information management module receives the access server forwarding,
Processing is related to subscribe to request；
The enterprise information management module will handle the related result for subscribing to request and return to the access server；
The access server receives the result and is transmitted to the transmission client.
5. method according to claim 2, which is characterized in that the method also includes enterprises to enclose interior building ring task notifications
Method includes the following steps:
The transmission client issues building ring task message to the access server；
After the access server receives the building ring task message, replies message and received to transmission client expression
To message；
The building ring task message received is transmitted to destination client by the access server；
After the destination client receives the building ring task message of the access server forwarding, reply message to institute
It states access server expression and has been received by message；
If the access server, which confirms the destination client, cannot receive message, the access server is by the building ring
Task message is transmitted to offline message service module.
6. the method as described in claim 2 or claim 5, it is characterised in that:
After the destination client is in the state that can receive message, the destination client is from the offline message service module
The middle corresponding message for obtaining the access server forwarding.
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| CN105827503B true CN105827503B (en) | 2019-03-19 |
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| CN101547214A (en) * | 2008-03-25 | 2009-09-30 | 联想(北京)有限公司 | Method and network side equipment for pushing inside data of enterprise |
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| CN104811459A (en) * | 2014-01-23 | 2015-07-29 | 阿里巴巴集团控股有限公司 | Processing method, processing device and system for message services and message service system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
Family Cites Families (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8051057B2 (en) * | 2007-12-06 | 2011-11-01 | Suhayya Abu-Hakima | Processing of network content and services for mobile or fixed devices |
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2015
- 2015-11-18 CN CN201510796046.3A patent/CN105827503B/en active Active
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101547214A (en) * | 2008-03-25 | 2009-09-30 | 联想(北京)有限公司 | Method and network side equipment for pushing inside data of enterprise |
| CN102348210A (en) * | 2011-10-19 | 2012-02-08 | 迈普通信技术股份有限公司 | Method and mobile security equipment for security mobile officing |
| CN104811459A (en) * | 2014-01-23 | 2015-07-29 | 阿里巴巴集团控股有限公司 | Processing method, processing device and system for message services and message service system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
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