CN105827503A - Enterprise circle message management system and method - Google Patents
Enterprise circle message management system and method Download PDFInfo
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- CN105827503A CN105827503A CN201510796046.3A CN201510796046A CN105827503A CN 105827503 A CN105827503 A CN 105827503A CN 201510796046 A CN201510796046 A CN 201510796046A CN 105827503 A CN105827503 A CN 105827503A
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- enterprise
- access server
- message
- circle
- request
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/56—Unified messaging, e.g. interactions between e-mail, instant messaging or converged IP messaging [CPM]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/14—Session management
Abstract
The invention provides an enterprise circle message management method. The method comprises the steps of sending an enterprise circle message management request to an access server from a client; receiving the enterprise circle message management request and forwarding the enterprise circle message management request to a corresponding module of a service server; responding to the request by the corresponding module; forwarding the response result of the corresponding module in responding to the request to the access server; and forwarding the response result to the client by the access server. In addition, the invention provides an enterprise circle message management system. Based on the enterprise circle message management system and the enterprise circle message management method, the requirement of users in an enterprise circle to receive messages and send messages at any time can be met.
Description
Technical field
The present invention relates to enterprise's circle message management field, particularly relate to a kind of enterprise circle message management system and method.
Background technology
Traditional enterprise's circle message management is carried out at PC end, and operation has great limitation, it is impossible to meets mobile subscriber and can receive message in enterprise encloses at any time, send the demand of message.
Summary of the invention
For solving the problems referred to above, the invention provides a kind of enterprise circle message management system and a kind of enterprise circle information management method.
A kind of enterprise circle message management system, including at least one client, at least one access server, at least one service server, the request that message management is enclosed by described access server by described client in enterprise is sent to the process of described service server,
Described client, for the request of described enterprise circle message management is sent to described access server, and the described service server receiving the forwarding of described access server responds the result of enterprise's circle message management request；
Described access server, for confirming to have been received by the request of enterprise's circle message management that described client sends, and forward described request, described access server, it is additionally operable to confirm that having been received by described service server responds the response results of described enterprise circle message management request, and forwards described response results；
Described service server, at least includes the one in enterprise information management module, deferred information service module；Contact between various information and each enterprise of described enterprise information management module enterprise in managing enterprise's circle, responds the request of enterprise's circle message management of the described client that described access server forwards；Described messenger service module of leaving school is for storing the deferred information of described access server forwarding and reading the deferred information of storage.
A kind of enterprise circle information management method, comprises the steps:
Client sends enterprise's circle message management request to access server；Described access server receives described request and is transmitted to the respective modules of service server；Described respective modules responds described request.
Preferably, described method includes the method searching upstream and downstream firms circle, comprises the steps:
Described client sends the request searching upstream and downstream firms circle to described access server；Described access server receives described request and is transmitted to enterprise information management module；After described enterprise information management module receives the described request that described access server forwards, search relevant enterprise circle list；Described enterprise information management module returns to described access server the relevant enterprise circle list found；Described access server receives described relevant enterprise circle list and is transmitted to described client.
Preferably, described method also includes the method subscribing to enterprise's circle message, comprises the steps:
Described client sends the request obtaining enterprise's circle list to described access server；Described access server receives described request and is transmitted to described enterprise information management module；Described enterprise information management module searches relevant enterprise circle list after receiving the described request that described access server forwards；The relevant enterprise circle list of lookup is returned to described access server by enterprise information management module；Described access server receives described relevant enterprise circle list and is transmitted to described client；Described client sends to described access server and subscribes to the request specifying enterprise's circle；Described access server receives described subscription and specifies the request of enterprise's circle and be transmitted to described enterprise information management module；After described enterprise information management module receives the described request subscribing to appointment enterprise circle that described access server forwards, process relevant subscription and ask；Described enterprise information management module returns to described access server by processing the relevant result subscribing to request；Described access server receives described request results and is transmitted to described client.
Preferably, described method also includes the method pushing enterprise's circle message, comprises the steps:
Described client sends the enterprise's circle message pushed to described access server；After described access server receives enterprise's circle message of described propelling movement, reply message and represent to described client and have been received by message；The enterprise of the described propelling movement received is enclosed message and is transmitted to destination client by described access server；After described destination client receives enterprise's circle message of the described propelling movement that described access server forwards, reply message and represent message received to described access server.If described access server confirms that described destination client can not receive enterprise's circle message of described propelling movement, the enterprise of described propelling movement is enclosed message and is transmitted to deferred information service module by described access server；The enterprise of described propelling movement is enclosed message and stores by described messenger service module of leaving school.
Preferably, described method also includes the method for the interior building ring task notifications of enterprise's circle, comprises the steps:
Described client issues building ring task message to described access server；After described access server receives described building ring task message, reply message and represent to described client and have been received by message.The described building ring task message received is transmitted to destination client by described access server；After described destination client receives the described building ring task message that described access server forwards, reply message and represent to described access server and have been received by message；If described access server confirms that described destination client can not receive message, described building ring task message is transmitted to deferred information service module by described access server.
Preferably, after described destination client is in the state that can receive message, described destination client obtains the corresponding message that described access server forwards from described deferred information service module.
Message management system and method are enclosed by the enterprise that the present invention provides, and meet user and receive message in enterprise encloses at any time, send the demand of message.
Accompanying drawing explanation
Fig. 1 is the structure chart of enterprise's circle message management system.
Fig. 2 is the flow chart of enterprise's circle approaches to IM.
Fig. 3 is the method flow diagram searching relevant upstream and downstream firms circle.
Fig. 4 is the flow chart subscribing to enterprise's circle message approach.
Fig. 5 is the flow chart pushing enterprise's circle message approach.
Fig. 6 is building ring task notifications method flow diagram in enterprise's circle.
Detailed description of the invention
For making those of ordinary skill in the art be more clearly understood from the object, technical solutions and advantages of the present invention, below in conjunction with drawings and Examples, the present invention is further elaborated.
Fig. 1 is the structure chart of enterprise's circle message management system.Refer to Fig. 1, this enterprise circle message management system includes multiple client 10, at least one access server 20, at least one service server 30.Each service server 30 at least includes the one in enterprise information management module 31, deferred information service module 32.Client 10 is to join the mobile terminal of user in circle, such as mobile phone terminal or pad end etc..The request of enterprise's circle message management that access server 20 sends for receiving client 10, and the request received is transmitted to the respective modules of corresponding service server 30.Access server 20 is additionally operable to receive the result of the response request of service server 30, and this result returns to corresponding client 10.Access server 20 is additionally operable to the request confirming to have been received by enterprise's circle message management that client 10 sends, and confirms to have been received by the response request results that service server 20 sends.Contact etc. between various information and each enterprise of enterprise information management module 31 enterprise in managing enterprise's circle, wherein, the information of enterprise includes but not limited to the employee information etc. of all departments in the title of enterprise, the department information of enterprise, enterprise.Leave school messaging server module 32 for store access server 20 forward deferred information, read storage deferred information etc..Enterprise encloses message management and includes but not limited to that lookup upstream and downstream firms circle, subscription enterprise enclose message, message is enclosed by the various enterprise of client push in enterprise encloses, building ring notifies various task dispatching in enterprise's circle.
Access server 20 is additionally operable to calculate the load of each service server 30, forwards the message to the respective modules of the minimum corresponding service server of load according to the type of the enterprise's circle message management request received.When the circle of enterprise's circle is less, enterprise information management module 31 and leave school messenger service module 32 can be in a service server, when circle is bigger, one service server can the business of one module of individual processing, the business of one module can be completed by the service server of multiple these business of individual processing, to meet the demand of user in circle.
This enterprise circle message management system is that the user in circle provides conveniently, can realize the timely process of the interior message of enterprise's circle, meet the demand of user.
Fig. 2 is the flow chart of enterprise's circle approaches to IM.The method comprises the steps.
S21, client 10 sends the request of enterprise's circle message management to access server 20.
S22, access server 20 forwards a request to the respective modules of service server 30.
S23, the request of respective modules customer in response end 10.
Enterprise's circle information management method includes but not limited to search the method for relevant upstream and downstream firms circle, the method for subscription enterprise circle message, push enterprise's circle method of message, the method etc. of the interior building ring task notifications of enterprise's circle.
Fig. 3 is the method flow diagram searching relevant upstream and downstream firms circle.It is to be appreciated that upstream and downstream firms circle can be enterprise's circle of enterprise of head office circle and Xia Ge branch company of head office or subsidiary, such as telecommunications head office, under it, there is a lot of telecommunications branch company；Can also be enterprise's circle of different company, but different company has operational contact etc.；Can also be enterprise's circle of a company, but there are a lot of different departments in the said firm, such as document portion, technology department, maintenance department etc., there be a respective circle in this different department.The user corresponding to client of this lookup upstream and downstream firms circle has been added in circle.Refer to Fig. 3, the method comprises the steps.
S301, client 10 sends lookup upstream and downstream firms circle and asks to access server 20.
S302, after access server 20 receives the request that client 10 sends, is transmitted to enterprise information management module 31.
S303, after enterprise information management module 31 receives the request that access server 20 forwards, searches enterprise's circle list.
S304, enterprise's circle list that enterprise information management module 31 is searched returns to access server 20.
S305, access server 20 is transmitted to the client 10 of correspondence after receiving enterprise's circle list that enterprise information management module 31 sends.
Fig. 4 is the flow chart subscribing to enterprise's circle message approach.Subscribe to enterprise's circle message so that the user entered in circle can exchange with the user in the enterprise's circle that have subscribed.Refer to Fig. 4, the method comprises the steps.
S401, client 10 sends and obtains relevant enterprise circle list request to access server 20.
S402, after access server 20 receives the request that client 10 sends, is transmitted to enterprise information management module 31.
S403, after enterprise information management module 31 receives the request that access server 20 forwards, searches relevant enterprise circle list.
S404, the relevant enterprise circle list of lookup is returned to access server 20 by enterprise information management module 31.
S405, relevant enterprise circle list is transmitted to client 10 by access server 20.
S406, client 10 sends to subscribe to specifies the request of enterprise's circle to access server 20.
S407, after access server 20 receives the request that client 10 sends, is transmitted to enterprise information management module 31.
S408, after enterprise information management module 31 receives the request that access server 20 forwards, processes relevant subscription.
S409, enterprise information management module 31 returns to access server 20 by processing the relevant result subscribed to.
S410, relevant subscription result is transmitted to the client 10 of correspondence by access server 20.
Fig. 5 is the flow chart pushing enterprise's circle message approach.After user have subscribed corresponding enterprise circle, it is possible to other user's PUSH messages enclosed to this enterprise.Fig. 5 is the flow chart of the client 10 other client 10 ' PUSH messages in enclosing to this enterprise.Wherein, the number of other clients can be 1, it is also possible to for multiple.Referring to Fig. 5, the method comprises the steps.
S501, client 10 sends enterprise's circle message to be pushed to access server 20.
S502, after access server 20 receives the message that client 10 sends, replies message and has been received by message to client 10 expression.
S503, the message received is transmitted to destination client 10 ' by access server 20.
S504, after destination client 10 ' receives the message that access server 20 forwards, replies message and represents message received to access server 20.
S505, if access server 20 confirms that destination client 10 ' can not receive message, the message that client 10 sends is transmitted to deferred information service module 32 by access server 20.
S506, the enterprise of propelling movement is enclosed message and stores by deferred information service module 32.
Destination client can not receive the reason of message and may not log on (the most online) in enterprise's circle for destination client, it is also possible to has been logged on enterprise and has enclosed but network condition is not so good, it is also possible to for other reason.When destination client online after send request to obtain the corresponding deferred information of deferred information service module storage.
Fig. 6 is building ring task notifications method flow diagram in enterprise's circle, and user other users in building ring send task notifications.Refer to Fig. 6, the method comprises the steps.
S601, client 10 issues building ring task message to access server 20.
S602, after access server 20 receives the message that client 10 sends, replies message and has been received by message to client 10 expression.
S603, the message received is transmitted to destination client 10 ' by access server 20.
S604, after destination client 10 ' receives the message that access server 20 forwards, replies message and represents message received to access server 20.
S605, if access server 20 confirms that destination client 10 ' can not receive message, the message that client 10 sends is transmitted to deferred information service module 32 by access server 20.
S606, building ring task message is stored by deferred information service module 32.
The request that sends after destination client 10 ' is online is to obtain the corresponding deferred information of deferred information service module storage.
Above-described enterprise circle message management system and method, meet user and receive message in enterprise encloses at any time, send the demand of message.
These are only the preferred embodiments of the present invention, rather than the present invention is done any pro forma restriction.Those skilled in the art can impose change and the improvement of various equivalent, all equivalent variations done within the scope of the claims or modification on the basis of above-described embodiment, all should fall under the scope of the present invention.
Claims (7)
1. enterprise's circle message management system, including at least one client, at least one access server, at least one service server, enterprise is enclosed the request of message management by described access server and is sent to described service server and processes by described client, it is characterised in that:
Described client, for the request of described enterprise circle message management is sent to described access server, and the described service server receiving the forwarding of described access server responds the result of enterprise's circle message management request；
Described access server, for confirming to have been received by the request of enterprise's circle message management that described client sends, and forward described request, described access server, it is additionally operable to confirm that having been received by described service server responds the response results of described enterprise circle message management request, and forwards described response results；
Described service server, at least includes the one in enterprise information management module, deferred information service module；Contact between various information and each enterprise of described enterprise information management module enterprise in managing enterprise's circle, responds the request of enterprise's circle message management of the described client that described access server forwards；Described messenger service module of leaving school is for storing the deferred information of described access server forwarding and reading the deferred information of storage.
2. enterprise's circle information management method, it is characterised in that comprise the steps:
Client sends enterprise's circle message management request to access server；
Described access server receives described request and is transmitted to the respective modules of service server；
Described respective modules responds described request.
3. method as claimed in claim 2, it is characterised in that described method includes the method searching upstream and downstream firms circle, comprises the steps:
Described client sends the request searching upstream and downstream firms circle to described access server；
Described access server receives described request and is transmitted to enterprise information management module；
After described enterprise information management module receives the described request that described access server forwards, search relevant enterprise circle list；
Described enterprise information management module returns to described access server the relevant enterprise circle list found；
Described access server receives described relevant enterprise circle list and is transmitted to described client.
4. method as claimed in claim 2, it is characterised in that described method also includes the method subscribing to enterprise's circle message, comprises the steps:
Described client sends the request obtaining enterprise's circle list to described access server；
Described access server receives described request and is transmitted to described enterprise information management module；
Described enterprise information management module searches relevant enterprise circle list after receiving the described request that described access server forwards；
The relevant enterprise circle list of lookup is returned to described access server by enterprise information management module；
Described access server receives described relevant enterprise circle list and is transmitted to described client；
Described client sends to described access server and subscribes to the request specifying enterprise's circle；
Described access server receives described subscription and specifies the request of enterprise's circle and be transmitted to described enterprise information management module；
After described enterprise information management module receives the described request subscribing to appointment enterprise circle that described access server forwards, process relevant subscription and ask；
Described enterprise information management module returns to described access server by processing the relevant result subscribing to request；
Described access server receives described request results and is transmitted to described client.
5. method as claimed in claim 2, it is characterised in that described method also includes the method pushing enterprise's circle message, comprises the steps:
Described client sends the enterprise's circle message pushed to described access server；
After described access server receives enterprise's circle message of described propelling movement, reply message and represent to described client and have been received by message；
The enterprise of the described propelling movement received is enclosed message and is transmitted to destination client by described access server；
After described destination client receives enterprise's circle message of the described propelling movement that described access server forwards, reply message and represent message received to described access server.
If described access server confirms that described destination client can not receive enterprise's circle message of described propelling movement, the enterprise of described propelling movement is enclosed message and is transmitted to deferred information service module by described access server；
The enterprise of described propelling movement is enclosed message and stores by described messenger service module of leaving school.
6. method as claimed in claim 2, it is characterised in that described method also includes the method for the interior building ring task notifications of enterprise's circle, comprises the steps:
Described client issues building ring task message to described access server；
After described access server receives described building ring task message, reply message and represent to described client and have been received by message.
The described building ring task message received is transmitted to destination client by described access server；
After described destination client receives the described building ring task message that described access server forwards, reply message and represent to described access server and have been received by message；
If described access server confirms that described destination client can not receive message, described building ring task message is transmitted to deferred information service module by described access server.
7. the method as described in claim 5-6 any one, it is characterised in that:
After described destination client is in the state that can receive message, described destination client obtains the corresponding message that described access server forwards from described deferred information service module.
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| CN104811459A (en) * | 2014-01-23 | 2015-07-29 | 阿里巴巴集团控股有限公司 | Processing method, processing device and system for message services and message service system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
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- 2015-11-18 CN CN201510796046.3A patent/CN105827503B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20090150400A1 (en) * | 2007-12-06 | 2009-06-11 | Suhayya Abu-Hakima | Processing of network content and services for mobile or fixed devices |
| CN101547214A (en) * | 2008-03-25 | 2009-09-30 | 联想(北京)有限公司 | Method and network side equipment for pushing inside data of enterprise |
| CN102348210A (en) * | 2011-10-19 | 2012-02-08 | 迈普通信技术股份有限公司 | Method and mobile security equipment for security mobile officing |
| CN104811459A (en) * | 2014-01-23 | 2015-07-29 | 阿里巴巴集团控股有限公司 | Processing method, processing device and system for message services and message service system |
| CN105827685A (en) * | 2015-11-17 | 2016-08-03 | 广东亿迅科技有限公司 | Customer information management system and method |
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