CN105812589B - Home gateway voice hardware diagnostic system and method - Google Patents
Home gateway voice hardware diagnostic system and method Download PDFInfo
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- CN105812589B CN105812589B CN201610128920.0A CN201610128920A CN105812589B CN 105812589 B CN105812589 B CN 105812589B CN 201610128920 A CN201610128920 A CN 201610128920A CN 105812589 B CN105812589 B CN 105812589B
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- diagnosis
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- home gateway
- cell phone
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/22—Arrangements for supervision, monitoring or testing
- H04M3/26—Arrangements for supervision, monitoring or testing with means for applying test signals or for measuring
- H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
- H04M3/30—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop
- H04M3/301—Circuit arrangements at the subscriber's side of the line
Abstract
The invention discloses a kind of home gateway voice hardware diagnostic system and methods, are related to home gateway voice hardware testing maintenance area.The system includes the cell phone application containing voice diagnosis initiation module, containing voice hardware diagnostic module, the home gateway of voice driven module, the gateway management platform containing faulty equipment diagnostic result logging modle, cell phone application is graphical user interface layer, graphic user interface is provided, for configuring test parameter, executing test and display test result information；Voice hardware diagnostic module receives cell phone application request, analysis request, calls voice driven interface, and test result is returned to cell phone application；The voice hardware device of voice driven module drive home gateway executes and diagnoses and obtain voice hardware diagnostic result.The present invention can improve the accident analysis ability in testing efficiency and maintenance process, and then reduce the time of test and debugging.
Description
Technical field
The present invention relates to home gateway voice hardware testing maintenance areas, are specifically related to a kind of home gateway voice hardware
Diagnostic system and method.
Background technique
Home gateway is the intelligent access device towards domestic consumer being born along with home network concept, VoIP
The main business that (Voice over Internet Protocol, the voice call based on IP agreement) is provided as home gateway
One of, because its operation cost is low, colourful value-added service and application environment have had a large amount of user to use the business.And
VoIP is run on home gateway needs voice hardware to support, when VoIP business breaks down it may first have to exclude voice
Whether hardware is normal.To find the source of failure, operation maintenance personnel, which must arrive site inspection, can just find fault point, so not only process
It is cumbersome, and make fault handling time longer.Therefore, voice hardware fault point how is quickly and effectively found, is home network
Close the more urgent project in maintenance area.
Summary of the invention
The purpose of the invention is to overcome the shortcomings of above-mentioned background technique, a kind of home gateway voice hardware diagnostic is provided
System and method, can improve the accident analysis ability in testing efficiency and maintenance process, and then reduce test and debugging
Time.
The present invention provides a kind of home gateway voice hardware diagnostic system, which includes diagnosing initiation module containing voice
Mobile phone application APP, containing voice hardware diagnostic module, voice driven module home gateway, containing faulty equipment diagnosis knot
The gateway management platform of fruit logging modle, wherein：
Cell phone application is graphical user interface layer, provides graphic user interface, for configure test parameter, execute test with
And display test result information；Voice diagnosis request is sent in home gateway by the voice diagnosis initiation module in cell phone application
Voice hardware diagnostic module；
Voice hardware diagnostic module operates on home gateway, for receiving cell phone application request, analysis request, calling language
Sound driving interface, and test result is returned into cell phone application；
Voice driven module is used for：The voice hardware device of home gateway is driven, executes to diagnose and obtain voice hardware and examine
Disconnected result；Voice driven interface is provided, is called for voice hardware diagnostic module；
The faulty equipment diagnostic result logging modle of gateway management platform is used for：Receive and record the equipment letter of faulty equipment
Breath and diagnostic result.
Based on the above technical solution, the cell phone application passes through socket communication.
Based on the above technical solution, the voice driven module provides voice driven interface in the form of library.
The home gateway voice hardware diagnostic method based on above system that the present invention also provides a kind of, includes the following steps：
S1, normally functioning phone is connected on the speech interface of home gateway, into the voice hardware diagnostic of cell phone application
The page, user, which clicks, starts to diagnose button, and cell phone application prompt user starts ring back tone diagnosis, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that ring back tone diagnoses to home gateway, and user is prompted to be confirmed whether to hear that phone shakes before the deadline
Bell, if ring can be heard, expression is diagnosed successfully, goes to step S2；Otherwise diagnosis failure is indicated, home gateway fails diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S2, cell phone application prompt start off-hook diagnosis, it is ensured that phone is in hook state, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that off-hook diagnoses to home gateway, prompts user to carry out off-hook operation, if mobile phone receives reply or reply
Mistake, then it represents that diagnose successfully, go to step S3；Otherwise diagnosis failure, the facility information that home gateway fails diagnosis are indicated
And diagnostic result is reported to gateway management platform, terminates diagnosis；
S3, cell phone application prompt start dialing diagnosis, it is ensured that phone is in off hook state, and cell phone application generates No. a string at random
Code, the voice of cell phone application diagnose initiation module and send the request for starting dialing diagnosis to home gateway, and with voice prompting, user exists
The number of generation is dialed on phone, if mobile phone receives the number of generation, then it represents that diagnose successfully, go to step S4；Otherwise table
Show diagnosis failure, the facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis by home gateway；
S4, cell phone application prompt start ring-back tone diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application diagnoses hair
It plays module and sends the request that ring-back tone diagnoses to home gateway, prompt whether user's confirmation can hear ring-back tone from microphone, such as
Fruit user hears, confirms in cell phone application, and expression diagnoses successfully, goes to step S5；Otherwise voice prompting diagnosis failure, family
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform by gateway, terminate diagnosis；
S5, cell phone application prompt start on-hook diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that on-hook diagnoses to home gateway, and prompt user to carry out on-hook operation indicates to examine if mobile phone receives reply
It is broken into function, goes to step S6；Otherwise voice prompting diagnosis failure, the facility information and diagnostic result that home gateway fails diagnosis
It is reported to gateway management platform, terminates diagnosis；
S6, judge that tested home gateway has a speech interface, or there are two speech interfaces, if home gateway only has
One speech interface, expression diagnose successfully, go to step S8；If there are two speech interfaces for home gateway, according to step S1
~S6 diagnoses another speech interface, goes to step S7；
S7, when brake is all normal for two phones, cell phone application prompt starts call diagnosis, the voice diagnosis of cell phone application
Initiation module starts call diagnosis request to home gateway transmission, and prompts user's off-hook, judge two phones whether all in
Talking state goes to step S8 if diagnosing success all in talking state；Otherwise diagnosis failure, home gateway will diagnose
The facility information and diagnostic result of failure are reported to gateway management platform, terminate diagnosis；
S8, cell phone application show last diagnostic as a result, terminating diagnosis.
Based on the above technical solution, the time specified in step S1 is 30 seconds.
Based on the above technical solution, in step S1, cell phone application is true before the deadline with voice prompting user
Whether recognize can hear phone ring.
Based on the above technical solution, in step S2, cell phone application carries out off-hook operation with voice prompting user.
Based on the above technical solution, in step S3, cell phone application dials generation with voice prompting user on phone
Number.
Based on the above technical solution, in step S4, cell phone application with voice prompting user confirm from microphone whether
It can hear ring-back tone.
Based on the above technical solution, in step S5, cell phone application carries out on-hook operation with voice prompting user.
Compared with prior art, advantages of the present invention is as follows：
The present invention diagnoses initiation module by the voice on mobile phone and initiates voice diagnosis request, and the voice in home gateway is hard
Part diagnostic module quickly carries out voice hardware diagnostic, and shows diagnostic result information, and gateway is after the completion of diagnosis by faulty equipment
Facility information and diagnostic result be reported to gateway management platform, convenient for operation maintenance personnel at the first time understand gateway fails situation.
Operation of the present invention is simple, practical, can improve the accident analysis ability in testing efficiency and maintenance process, and then reduces test and row
Except the time of failure.
Detailed description of the invention
Fig. 1 is the structural block diagram of home gateway voice hardware diagnostic system in the embodiment of the present invention.
Fig. 2 is the flow chart of home gateway voice hardware diagnostic method in the embodiment of the present invention.
Specific embodiment
With reference to the accompanying drawing and specific embodiment the present invention is described in further detail.
Shown in Figure 1, the embodiment of the present invention provides a kind of home gateway voice hardware diagnostic system, including contains voice
The cell phone application (APPlication, using) that diagnoses initiation module, the family containing voice hardware diagnostic module, voice driven module
Front yard gateway, the gateway management platform containing faulty equipment diagnostic result logging modle, wherein：
Cell phone application is graphical user interface layer, provides graphic user interface, for configure test parameter, execute test with
And display test result information；Cell phone application is communicated by socket (socket)；
Voice diagnosis initiation module in cell phone application examines the voice hardware that voice diagnosis request is sent in home gateway
Disconnected module；
Voice hardware diagnostic module operates on home gateway, for receiving cell phone application request, analysis request, calling language
Sound driving interface, and test result is returned into cell phone application；
Voice driven module is used for：The voice hardware device of home gateway is driven, executes to diagnose and obtain voice hardware and examine
Break as a result, voice driven interface is provided in the form of library, for voice hardware diagnostic module calling；
The faulty equipment diagnostic result logging modle of gateway management platform is used for：Receive and record the equipment letter of faulty equipment
Breath and diagnostic result.
Shown in Figure 2, the embodiment of the present invention also provides a kind of home gateway voice hardware diagnostic based on above system
Method includes the following steps：
S1, normally functioning phone is connected on the speech interface of home gateway, into the voice hardware diagnostic of cell phone application
The page, user, which clicks, starts to diagnose button, and cell phone application prompt user starts ring back tone diagnosis, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that ring back tone diagnoses to home gateway, is confirmed whether to hear that phone shakes in 30S with voice prompting user
Bell, if ring can be heard, expression is diagnosed successfully, goes to step S2；Otherwise diagnosis failure is indicated, home gateway fails diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S2, cell phone application prompt start off-hook diagnosis, it is ensured that phone is in hook state, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that off-hook diagnoses to home gateway, off-hook operation is carried out in 30 seconds with voice prompting user, if mobile phone
Reply is received in 30 seconds or replys mistake, then it represents that is diagnosed successfully, is gone to step S3；Otherwise diagnosis failure, home network are indicated
It closes and the facility information of diagnosis failure and diagnostic result is reported to gateway management platform, terminate diagnosis；
S3, cell phone application prompt start dialing diagnosis, it is ensured that phone is in off hook state, and cell phone application generates No. a string at random
Code, the voice of cell phone application diagnose initiation module and send the request for starting dialing diagnosis to home gateway, and with voice prompting, user exists
The number of generation is dialed on phone, if mobile phone receives the number of generation in 30 seconds, then it represents that diagnose successfully, go to step
S4；Otherwise diagnosis failure is indicated, the facility information of diagnosis failure and diagnostic result are reported to gateway management platform by home gateway,
Terminate diagnosis；
S4, cell phone application prompt start ring-back tone diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application diagnoses hair
It plays module and sends the request that ring-back tone diagnoses to home gateway, confirmed in 30 seconds with voice prompting user and whether can from microphone
It hears ring-back tone, if user hears, confirms in cell phone application, expression diagnoses successfully, goes to step S5；Otherwise voice prompting
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis by diagnosis failure, home gateway；
S5, cell phone application prompt start on-hook diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application, which diagnoses, initiates
Module sends the request that on-hook diagnoses to home gateway, on-hook operation is carried out in 30 seconds with voice prompting user, if mobile phone
Reply is received in 30 seconds, expression diagnoses successfully, goes to step S6；Otherwise voice prompting diagnosis failure, home gateway will diagnose
The facility information and diagnostic result of failure are reported to gateway management platform, terminate diagnosis；
S6, judge that tested home gateway has a speech interface, or there are two speech interfaces, if home gateway only has
One speech interface, expression diagnose successfully, go to step S8；If there are two speech interfaces for home gateway, according to step S1
~S6 diagnoses another speech interface, goes to step S7；
S7, when brake is all normal for two phones, cell phone application prompt starts call diagnosis, the voice diagnosis of cell phone application
Initiation module starts call diagnosis request to home gateway transmission, and prompts user's off-hook, judge two phones whether all in
Talking state goes to step S8 if diagnosing success all in talking state；Otherwise diagnosis failure, home gateway will diagnose
The facility information and diagnostic result of failure are reported to gateway management platform, terminate diagnosis；
S8, cell phone application show last diagnostic as a result, terminating diagnosis.
Those skilled in the art can carry out various modifications to the embodiment of the present invention and modification, if these modifications and change
For type within the scope of the claims in the present invention and its equivalent technologies, then these modifications and variations are also in protection scope of the present invention
Within.
The prior art that the content being not described in detail in specification is known to the skilled person.
Claims (10)
1. a kind of home gateway voice hardware diagnostic system, it is characterised in that：The system includes diagnosing initiation module containing voice
Mobile phone application APP, containing voice hardware diagnostic module, voice driven module home gateway, containing faulty equipment diagnosis knot
The gateway management platform of fruit logging modle, wherein：
Cell phone application is graphical user interface layer, provides graphic user interface, tests and shows for configuring test parameter, executing
Show test result information；The language that voice diagnosis request is sent in home gateway by the voice diagnosis initiation module in cell phone application
Sound hardware diagnostic module；
Voice hardware diagnostic module operates on home gateway, for receiving cell phone application request, analysis request, voice being called to drive
Mobile interface, and test result is returned into cell phone application；
Voice driven module is used for：The voice hardware device of home gateway is driven, is executed and is diagnosed and obtain voice hardware diagnostic knot
Fruit；Voice driven interface is provided, is called for voice hardware diagnostic module；
The faulty equipment diagnostic result logging modle of gateway management platform is used for：Receive and record faulty equipment facility information and
Diagnostic result；
Home gateway voice hardware diagnostic process is as follows：
S1, normally functioning phone is connected on the speech interface of home gateway, into the voice hardware diagnostic page of cell phone application
Face, user, which clicks, starts to diagnose button, and cell phone application prompt user starts ring back tone diagnosis, and mould is initiated in the voice diagnosis of cell phone application
Block sends the request that ring back tone diagnoses to home gateway, and user is prompted to be confirmed whether to hear that phone shakes before the deadline
Bell, if ring can be heard, expression is diagnosed successfully, goes to step S2；Otherwise diagnosis failure is indicated, home gateway fails diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S2, cell phone application prompt start off-hook diagnosis, it is ensured that phone is in hook state, and the voice of cell phone application diagnoses initiation module
The request that off-hook diagnoses is sent to home gateway, user is prompted to carry out off-hook operation, if mobile phone receives reply or replys mistake,
It then indicates to diagnose successfully, goes to step S3；Otherwise diagnosis failure is indicated, the facility information and diagnosis that home gateway fails diagnosis
As a result it is reported to gateway management platform, terminates diagnosis；
S3, cell phone application prompt start dialing diagnosis, it is ensured that and phone is in off hook state, and cell phone application generates a string of numbers at random,
The voice of cell phone application diagnoses initiation module and sends the request for starting dialing diagnosis to home gateway, is being talked about with voice prompting user
The number of generation is dialed on machine, if mobile phone receives the number of generation, then it represents that diagnose successfully, go to step S4；Otherwise it indicates
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis by diagnosis failure, home gateway；
S4, cell phone application prompt start ring-back tone diagnosis, it is ensured that phone is in off hook state, and mould is initiated in the voice diagnosis of cell phone application
Block sends the request that ring-back tone diagnoses to home gateway, prompts whether user's confirmation can hear ring-back tone from microphone, if with
Family is heard, is confirmed in cell phone application, and expression diagnoses successfully, goes to step S5；Otherwise voice prompting diagnosis failure, home gateway
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis；
S5, cell phone application prompt start on-hook diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application diagnoses initiation module
Send the request that on-hook diagnoses to home gateway, user prompted to carry out on-hook operation, if mobile phone receives replys, indicate to diagnose at
Function goes to step S6；Otherwise voice prompting diagnosis failure, home gateway report the facility information of diagnosis failure and diagnostic result
Gateway management platform is given, diagnosis is terminated；
S6, judge that tested home gateway has a speech interface, or there are two speech interface, if home gateway only one
Speech interface, expression diagnose successfully, go to step S8；If there are two speech interfaces for home gateway, according to step S1~S6
Another speech interface is diagnosed, step S7 is gone to；
S7, when brake is all normal for two phones, cell phone application prompt starts call diagnosis, and the voice of cell phone application, which diagnoses, initiates
Whether module starts call diagnosis request to home gateway transmission, and prompts user's off-hook, judge two phones all in call
State goes to step S8 if diagnosing success all in talking state；Otherwise diagnosis failure, home gateway fail diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S8, cell phone application show last diagnostic as a result, terminating diagnosis.
2. home gateway voice hardware diagnostic system as described in claim 1, it is characterised in that：The cell phone application passes through set
Connect word communication.
3. home gateway voice hardware diagnostic system as described in claim 1, it is characterised in that：The voice driven module with
The form in library provides voice driven interface.
4. a kind of home gateway voice hardware diagnostic method based on system described in claim 1, which is characterized in that including following
Step：
S1, normally functioning phone is connected on the speech interface of home gateway, into the voice hardware diagnostic page of cell phone application
Face, user, which clicks, starts to diagnose button, and cell phone application prompt user starts ring back tone diagnosis, and mould is initiated in the voice diagnosis of cell phone application
Block sends the request that ring back tone diagnoses to home gateway, and user is prompted to be confirmed whether to hear that phone shakes before the deadline
Bell, if ring can be heard, expression is diagnosed successfully, goes to step S2；Otherwise diagnosis failure is indicated, home gateway fails diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S2, cell phone application prompt start off-hook diagnosis, it is ensured that phone is in hook state, and the voice of cell phone application diagnoses initiation module
The request that off-hook diagnoses is sent to home gateway, user is prompted to carry out off-hook operation, if mobile phone receives reply or replys mistake,
It then indicates to diagnose successfully, goes to step S3；Otherwise diagnosis failure is indicated, the facility information and diagnosis that home gateway fails diagnosis
As a result it is reported to gateway management platform, terminates diagnosis；
S3, cell phone application prompt start dialing diagnosis, it is ensured that and phone is in off hook state, and cell phone application generates a string of numbers at random,
The voice of cell phone application diagnoses initiation module and sends the request for starting dialing diagnosis to home gateway, is being talked about with voice prompting user
The number of generation is dialed on machine, if mobile phone receives the number of generation, then it represents that diagnose successfully, go to step S4；Otherwise it indicates
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis by diagnosis failure, home gateway；
S4, cell phone application prompt start ring-back tone diagnosis, it is ensured that phone is in off hook state, and mould is initiated in the voice diagnosis of cell phone application
Block sends the request that ring-back tone diagnoses to home gateway, prompts whether user's confirmation can hear ring-back tone from microphone, if with
Family is heard, is confirmed in cell phone application, and expression diagnoses successfully, goes to step S5；Otherwise voice prompting diagnosis failure, home gateway
The facility information of diagnosis failure and diagnostic result are reported to gateway management platform, terminate diagnosis；
S5, cell phone application prompt start on-hook diagnosis, it is ensured that phone is in off hook state, and the voice of cell phone application diagnoses initiation module
Send the request that on-hook diagnoses to home gateway, user prompted to carry out on-hook operation, if mobile phone receives replys, indicate to diagnose at
Function goes to step S6；Otherwise voice prompting diagnosis failure, home gateway report the facility information of diagnosis failure and diagnostic result
Gateway management platform is given, diagnosis is terminated；
S6, judge that tested home gateway has a speech interface, or there are two speech interface, if home gateway only one
Speech interface, expression diagnose successfully, go to step S8；If there are two speech interfaces for home gateway, according to step S1~S6
Another speech interface is diagnosed, step S7 is gone to；
S7, when brake is all normal for two phones, cell phone application prompt starts call diagnosis, and the voice of cell phone application, which diagnoses, initiates
Whether module starts call diagnosis request to home gateway transmission, and prompts user's off-hook, judge two phones all in call
State goes to step S8 if diagnosing success all in talking state；Otherwise diagnosis failure, home gateway fail diagnosis
Facility information and diagnostic result be reported to gateway management platform, terminate diagnosis；
S8, cell phone application show last diagnostic as a result, terminating diagnosis.
5. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：Time specified in step S1
It is 30 seconds.
6. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：In step S1, cell phone application is used
Voice prompting user is confirmed whether to hear phone ring before the deadline.
7. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：In step S2, cell phone application is used
Voice prompting user carries out off-hook operation.
8. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：In step S3, cell phone application is used
Voice prompting user dials the number of generation on phone.
9. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：In step S4, cell phone application is used
Whether voice prompting user confirmation can hear ring-back tone from microphone.
10. home gateway voice hardware diagnostic method as claimed in claim 4, it is characterised in that：In step S5, cell phone application
On-hook operation is carried out with voice prompting user.
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| CN110784359B (en) * | 2019-10-31 | 2022-06-21 | 四川天邑康和通信股份有限公司 | One-key diagnosis method for voice state of home gateway |
| CN113612665B (en) * | 2021-08-27 | 2022-08-02 | 中国电信股份有限公司 | Gateway detection method and device, electronic equipment and computer readable medium |
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| CN101895642A (en) * | 2010-06-30 | 2010-11-24 | 中兴通讯股份有限公司 | Method and device for detecting telephone channel faults |
| US8923499B2 (en) * | 2000-02-25 | 2014-12-30 | Wavport, L.L.C. | Apparatus and method for providing enhanced telecommunications services |
| CN104579733A (en) * | 2013-10-25 | 2015-04-29 | 华为终端有限公司 | Method, equipment and system for carrying out fault diagnosis |
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| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101325622A (en) * | 2008-08-07 | 2008-12-17 | 中国电信股份有限公司 | Method, system for transmitting wideband sound and device for processing speech |
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Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US8923499B2 (en) * | 2000-02-25 | 2014-12-30 | Wavport, L.L.C. | Apparatus and method for providing enhanced telecommunications services |
| CN101895642A (en) * | 2010-06-30 | 2010-11-24 | 中兴通讯股份有限公司 | Method and device for detecting telephone channel faults |
| CN104579733A (en) * | 2013-10-25 | 2015-04-29 | 华为终端有限公司 | Method, equipment and system for carrying out fault diagnosis |
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