CN105809840A - Self-service processing equipment of materials and applicable system and method - Google Patents
Self-service processing equipment of materials and applicable system and method Download PDFInfo
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- CN105809840A CN105809840A CN201610118244.9A CN201610118244A CN105809840A CN 105809840 A CN105809840 A CN 105809840A CN 201610118244 A CN201610118244 A CN 201610118244A CN 105809840 A CN105809840 A CN 105809840A
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/26—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for printing, stamping, franking, typing or teleprinting apparatus
Abstract
The invention provides self-service processing equipment of materials and an applicable system and method. The self-service processing equipment comprises a touch screen device, a processing device connected with the touch screen device and a card reading device connected with the processing device. The touch screen device is used for displaying all handling items to be handled and acquiring the handling items corresponding to the operation screen position according to the clicking operation of a user; the processing device is used for determining an application form corresponding to the handling items provided by the touch screen device and outputting an identity information acquiring instruction; the card reading device is used for reading identity information in a certificate of the user based on the identity information acquiring instruction and feeding the identity information back to the processing device; the processing device is further used for filling the application form with the identity information and outputting a first recognition code corresponding to the application form filled with the identity information to the touch screen device and used for submitting the application form which is fed back by an electronic terminal recognizing the first recognition code and supplemented with application information to a preset auditing system. Application materials can be submitted in a self-service mode.
Description
Technical field
The present invention relates to the self-service field of government affairs, the self-service process equipment that particularly relates to a kind of material, the system and method being suitable for.
Background technology
At present, when people handle the government affairs services such as the relevant tax, public security, the number of the taking machine number of taking mostly is utilized to queue up.Particularly during weekend, people need to wait in line for a long time.In order to shorten the time that people wait in line, when the number of taking machine prints numbering, wait number can be provided for people.People can estimate waiting time according to wait number.
Item handles speed speed, no doubt relevant to the number handling item, also with personnel in charge of the case handle velocity correlation.Therefore, how to accept passage easily for both sides' offer, be the problem that need solve now.
Summary of the invention
Self-service process equipment that the present invention provides a kind of material, the system and method being suitable for, cannot the problem of self-service submission material for solving government affairs service in prior art.
For solving the problems referred to above, the present invention provides the self-service process equipment of a kind of material, including: touch screen-device, it is used for showing each working item, and the clicking operation according to user obtains the working item corresponding to function screen position；The process device being connected with described touch screen-device, for determining the application form corresponding to working item that described touch screen-device provides, and exports identity information acquisition instruction；The reader device being connected with described process device, for obtaining instruction based on described identity information, reads the identity information in user certificate, and feeds back to described process device；Described process device is additionally operable to insert in determined application form described identity information, and is filled with first identification code corresponding to described application form of identity information to the output of described touch screen-device；And submit to default auditing system for the described application form supplementing application information that fed back by the electric terminal identifying described first identification code.
Preferably, described process device is additionally operable to determine the APPENDIX MATERIALSThe corresponding to working item that described touch screen-device provides, and output attachments material obtains instruction；Corresponding, described self-service process equipment also includes: scanning means, scans corresponding accessory material one by one for obtaining instruction according to described APPENDIX MATERIALSThe；Described process device is additionally operable to the acquired described application form supplementing application information and the APPENDIX MATERIALSThe scanned are submitted to default auditing system in the lump.
Preferably, described process device is additionally operable to after have submitted application form to described auditing system, generates the second identification code comprising described identity information；Corresponding, described self-service process equipment also includes: printing equipment, for printing the receipt including described second identification code.
Preferably, also include: identify code recognition device, for obtaining and identifying the identity information in the second identification code；Corresponding, described process device is additionally operable to based on the identity information identified, inquires about the circulation node of working item corresponding to described identity information.
Based on above-mentioned purpose, the present invention also provides for the self-service process system of a kind of material, including: the as above self-service process equipment of arbitrary described material；And, electric terminal, for by identifying the first identification code shown by described self-service process equipment, obtaining and show the application form being filled with identity information；And for based on acquired submission instruction, the described application form supplementing application information being sent to described self-service process equipment.
Based on above-mentioned purpose, the present invention also provides for the self-processing method of a kind of material, including: obtain working item and identity information；Application form corresponding to acquired working item will be filled in described identity information, and based on being filled with the application form of identity information, generate the first corresponding identification code；The described application form supplementing application information fed back by the electric terminal identifying described first identification code submits to default auditing system.
Preferably, the mode of described acquisition working item includes: default each working item be shown on touch screen-device, and the clicking operation according to user obtains the working item corresponding to function screen position；The mode of described acquisition identity information includes: read the identity information in user certificate by reader device.
Preferably, also include: scan the APPENDIX MATERIALSThe of corresponding described working item one by one；The described application form supplementing application information fed back by the electric terminal identifying described first identification code and the APPENDIX MATERIALSThe scanned, submit to default auditing system in the lump.
Preferably, after have submitted application form to described auditing system, also include: generate the second identification code comprising described identity information, and the receipt comprising described second identification code is printed.
Preferably, also include: based on the identity information in acquired described second identification code, inquire about the circulation node of working item corresponding to described identity information.
As mentioned above, the self-service process equipment of the material of the present invention, the system and method being suitable for, have the advantages that by reading identity information, application form is automatically filled in this identity information, effectively reduce the operation of filling in when user handles item, and achieve submitting of self-service application material；It addition, by scanning the APPENDIX MATERIALSThat user carries, greatly facilitate user and submit APPENDIX MATERIALSThe to, also avoid allowing auditor that APPENDIX MATERIALSThe to be arranged, be effectively increased the examination & verification speed of auditor simultaneously；Additionally, enclose the identification code comprising identity information on receipt, it is possible to be easy to user and inquire about the circulation node of working item at any time, be effectively increased working transparency.
Accompanying drawing explanation
In order to be illustrated more clearly that the technical scheme in the embodiment of the present invention, below the accompanying drawing used required during the embodiment of the present invention is described is briefly described, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the premise not paying creative work, it is also possible to content according to embodiments of the present invention and these accompanying drawings obtain other accompanying drawing.
Fig. 1 is the block diagram of an embodiment of the self-service process system of the material of the present invention.
Fig. 2 is the block diagram of an embodiment of the self-service process equipment of the material of the present invention.
Fig. 3 is the method flow diagram of an embodiment of the self-processing method of the material of the present invention.
Detailed description of the invention
For the technical scheme making to present invention solves the technical problem that, adopting and the technique effect reached clearly, below in conjunction with accompanying drawing, the technical scheme of the embodiment of the present invention is described in further detail, obviously, described embodiment is only a part of embodiment of the present invention, rather than whole embodiments.Based on the embodiment in the present invention, the every other embodiment that those skilled in the art obtain under not making creative work premise, broadly fall into the scope of protection of the invention.
As it is shown in figure 1, the present invention provides the self-service process system of a kind of material.Described self-service process system 1 includes: the self-service process equipment 11 of material, electric terminal 12.Wherein, described electric terminal 12 includes but not limited to: panel computer, mobile phone etc..As in figure 2 it is shown, described self-service process equipment 11 includes: touch screen-device 111, process device 112, reader device 114.Preferably, described self-service process equipment 11 also includes: at least one in scanning means 113, printing equipment 115, identification code recognition device 116.The user to handle a case in government affairs service hall can be operated by described self-service process system 1 to submit entrained material, so effectively reduces queuing time.
Described touch screen-device 111 is the device comprising and touching the hardware cells such as display screen, video card, video-stream processor, and it is used for showing each working item, and the clicking operation according to user obtains the working item corresponding to function screen position.
Specifically, described touch screen-device 111 shows the OptionButton of each working item, by identifying that user is in the clicking operation touched on display screen, the corresponding working item represented by OptionButton obtaining click location, and acquired working item is sent to process device 112.
Described process device 112 is the device comprising the hardware cells such as CPU, internal memory, external memory storage.Preferably, described process device 112 also includes the network communication units such as network interface card, in order to external equipment (other servers etc. such as data base, auditing system place) communicates to connect.Described process device 112 is for determining the application form corresponding to working item that described touch screen-device 111 provides, and exports identity information acquisition instruction.
Specifically, described process device 112 is when receiving the working item that described touch screen-device 111 provides, and correspondence inquires about this application form corresponding to working item from the data base connected.Described application form includes: the identity information of applicant and application information.Preferably, described application form also includes accepting information etc..
Described application form can be sent to described touch screen-device 111 by described process device 112, in order to show user, meanwhile, also sends identity information to reader device 114 and obtains instruction.Preferably, described process device 112 can also eject prompting frame while showing application form, to point out user to be placed on reader device 114 by identity document.
Described reader device 114, for obtaining instruction based on described identity information, reads the identity information in user certificate, and feeds back to described process device 112.
At this, described reader device 114 includes but not limited to: at least one in radio-frequency card reader, plug-in card reader, magnetic strip reader.Described reader device 114 can also include: display lamp.When described reader device 114 receive described identity information obtain instruction time, display lamp is bright, and in preset duration etc. the card containing identity information such as identity card, social security card etc. to be read.
Described reader device 114 by read the identity informations such as ID (identity number) card No., name, address feed back to as described in process device 112.
Described process device 112 is additionally operable to insert in determined application form described identity information, and is filled with first identification code corresponding to described application form of identity information to the output of described touch screen-device 111.
Specifically, above-mentioned identity information correspondence is inserted in the identity information form in determined application form by described process device 112, and the application form for filling in identity information generates a URL address.Described URL address is encapsulated in the first identification code by described process device 112, and is shown to user by described touch screen-device 111.Wherein, described first identification code includes but not limited to: Quick Response Code, bar code etc..
The electric terminal 12 networked in the available hands of user scans this first identification code, to obtain the URL address of the application form being filled with identity information.User utilizes this electric terminal 12 to input the residue application information in this application table, and clicks the submission button in application form.The acquired described application form supplementing application information is fed back to described process device 112 by described electric terminal 12.
Described process device 112 is additionally operable to the described application form supplementing application information fed back is submitted to default auditing system.
At this, described application form can be sent to corresponding clerical worker according to working item by described auditing system, in order to clerical worker carries out accepting, auditing flow.
For most of government affairs items, item itself also needs to user and provides APPENDIX MATERIALSThe.Therefore, a preferred embodiment of the present invention is, described process device 112 is additionally operable to determine the APPENDIX MATERIALSThe corresponding to working item that described touch screen-device 111 provides, and obtains instruction to scanning means 113 output attachments material.Wherein, described APPENDIX MATERIALSThe is relevant to the actual item handled.Such as, the material corresponding to enterprises registration item also includes except application form: status of a legal person card copy etc..Therefore, described process device 112, when receiving working item, also extracts the APPENDIX MATERIALSThe of corresponding working item from data base, and points out user to scan corresponding APPENDIX MATERIALSThe one by one by described touch screen-device 111.When pointing out each APPENDIX MATERIALSThe, obtain instruction to described scanning means 113 output attachments material.
Described scanning means 113 scans corresponding accessory material one by one for obtaining instruction according to described APPENDIX MATERIALSThe.Wherein, described scanning means 113 is exemplified as high photographing instrument.
After user scans through APPENDIX MATERIALSThe one by one according to prompting, clicking and complete button on touch screen, described process device 112 is additionally operable to the acquired described application form supplementing application information and the APPENDIX MATERIALSThe scanned are submitted to default auditing system in the lump.
In another kind of preferred version, described process device 112 is additionally operable to after have submitted application form to described auditing system, generates the second identification code comprising described identity information.Corresponding, described self-service process equipment 11 also in printing equipment 115 for printing the receipt including described second identification code.
Specifically, described process device 112 have submitted application form to auditing system, and after obtaining the feedback acknowledgment of auditing system, is encapsulated in the second identification code by the identity information read.Wherein, described second identification code can be bar code, Quick Response Code etc., and prints this second identification code on the receipt of correspondence working item.The receipt including described second identification code is printed by described printing equipment 115, in order to user retains.
Preferably, if this working item is without waiting for multiple working days, user can also operate described self-service process equipment 11 and inquire about the working item the handled process state at each circulation node.Wherein, what described circulation node circulated needed for referring to working item respectively audits node, for instance, accept node, examination & approval node etc..
Specifically, described self-service process equipment 11 also includes identifying code recognition device 116, for obtaining and identifying the identity information in the second identification code.
At this, described identification code recognition device 116 can comprise infrared/laser/image unit, to read described second identification code.
Corresponding, described process device 112 is additionally operable to based on the identity information identified, inquires about the circulation node of working item corresponding to described identity information.
Such as, when inquiry button shown by user clicks touch screen-device 111, described process device 112 sends enabled instruction to described identification code recognition device 116.Described identification code recognition device 116 second identification code to be read such as in preset duration.After reading the second identification code, the identity information in described second identification code is fed back to described process device 112 by described recognition code identification device, and is inquired about, by described process device 112, the circulation node that this identity information is presently in from auditing system.
As it is shown on figure 3, the present invention provides the self-processing method of a kind of material.Described self-processing method is mainly performed by the self-service process equipment of the material in self-service process system.Wherein, as in figure 2 it is shown, described self-service process equipment includes: touch screen-device, process device, reader device.Preferably, described self-service process equipment also includes: at least one in scanning means, printing equipment, identification code recognition device.The user to handle a case in government affairs service hall can be operated by described self-service process system to submit entrained material, so effectively reduces queuing time.
In step sl, described self-service process equipment obtains working item and identity information.
Specifically, described self-service process equipment can be sent by electric terminal by Network Capture user working item and identity information.
Preferably, default each working item is shown on touch screen-device by described self-service process equipment, and the clicking operation according to user obtains the working item corresponding to function screen position.
Such as, described touch screen-device shows the OptionButton of each working item, by identifying that user is in the clicking operation touched on display screen, the corresponding working item represented by OptionButton obtaining click location, and acquired working item is sent to the process device in described self-service process equipment.
Meanwhile or under the instruction of described process device controls, described self-service process equipment reads the identity information in user certificate by reader device.
Such as, the identity information that described reader device sends based on described process device obtains instruction, reads the identity information in user certificate, and feeds back to described process device.
At this, described reader device includes but not limited to: at least one in radio-frequency card reader, plug-in card reader, magnetic strip reader.Described reader device can also include: display lamp.When described reader device receive described identity information obtain instruction time, display lamp is bright, and in preset duration etc. the card containing identity information such as identity card, social security card etc. to be read.
Described reader device by read the identity informations such as ID (identity number) card No., name, address feed back to as described in process device.
Described process device is the device comprising the hardware cells such as CPU, internal memory, external memory storage.Preferably, described process device also includes the network communication units such as network interface card, in order to external equipment (other servers etc. such as data base, auditing system place) communicates to connect.
In step s 2, described self-service process equipment will fill in described identity information in the application form corresponding to acquired working item, and based on being filled with the application form of identity information, generates the first corresponding identification code.
Specifically, the process device in described self-service process equipment is when receiving the working item that described touch screen-device provides, and correspondence inquires about this application form corresponding to working item from the data base connected.Described application form includes: the identity information of applicant and application information.Preferably, described application form also includes accepting information etc..
Then, acquired identity information is inserted in determined application form by described process device, and is filled with first identification code corresponding to described application form of identity information to the output of described touch screen-device.
Specifically, above-mentioned identity information correspondence is inserted in the identity information form in determined application form by described process device, and the application form for filling in identity information generates a URL address.Described URL address is encapsulated in the first identification code by described process device, and is shown to user by described touch screen-device.Wherein, described first identification code includes but not limited to: Quick Response Code, bar code etc..
The electric terminal networked in the available hands of user scans this first identification code, to obtain the URL address of the application form being filled with identity information.User utilizes this electric terminal to input the residue application information in this application table, and clicks the submission button in application form.The acquired described application form supplementing application information is fed back to described process device by described electric terminal.
For most of government affairs items, item itself also needs to user and provides APPENDIX MATERIALSThe.Therefore, in a preferred embodiment of the present invention, described step S2 also includes: described self-service process equipment scans the APPENDIX MATERIALSThe of corresponding described working item one by one.
Such as, described process device determines the APPENDIX MATERIALSThe corresponding to working item that described touch screen-device provides, and obtains instruction to scanning means output attachments material.Wherein, described APPENDIX MATERIALSThe is relevant to the actual item handled.Such as, the material corresponding to enterprises registration item also includes except application form: status of a legal person card copy etc..Therefore, described process device, when receiving working item, also extracts the APPENDIX MATERIALSThe of corresponding working item from data base, and scans corresponding APPENDIX MATERIALSThe one by one by described touch screen-device prompting user.When pointing out each APPENDIX MATERIALSThe, obtain instruction to described scanning means output attachments material.
Described scanning means scans corresponding accessory material one by one for obtaining instruction according to described APPENDIX MATERIALSThe.Wherein, described scanning means is exemplified as high photographing instrument.
After user scans through APPENDIX MATERIALSThe one by one according to prompting, clicking and complete button on touch screen, described process device performs step S3.
In step s3, the described application form supplementing application information that the electric terminal identifying described first identification code is fed back by the process device in described self-service process equipment submits to default auditing system.
At this, described application form can be sent to corresponding clerical worker according to working item by described auditing system, in order to clerical worker carries out accepting, auditing flow.
Described step S3 also includes: the described application form supplementing application information that the electric terminal identifying described first identification code is fed back by described self-service process equipment and the APPENDIX MATERIALSThe scanned, and submits to default auditing system in the lump.
In another kind of preferred version, after have submitted application form to described auditing system, described self-service process equipment also generates the second identification code comprising described identity information, and is printed by the receipt comprising described second identification code.
Specifically, described process device have submitted application form to auditing system, and after obtaining the feedback acknowledgment of auditing system, is encapsulated in the second identification code by the identity information read.Wherein, described second identification code can be bar code, Quick Response Code etc., and prints this second identification code on the receipt of correspondence working item.The receipt including described second identification code is printed by the printing equipment in described Possum, in order to user retains.
Preferably, if this working item is without waiting for multiple working days, user can also operate described self-service process equipment and inquire about the working item the handled process state at each circulation node.Wherein, what described circulation node circulated needed for referring to working item respectively audits node, for instance, accept node, examination & approval node etc..
Specifically, in step s 4, described self-service process equipment based on the identity information in acquired described second identification code, inquires about the circulation node of working item corresponding to described identity information.
At this, described self-service process equipment also includes: identify code recognition device.Described identification code recognition device can comprise infrared/laser/image unit, to read described second identification code.
Corresponding, described process device based on the identity information identified, inquires about the circulation node of working item corresponding to described identity information.
Such as, when inquiry button shown by user clicks touch screen-device, described process device sends enabled instruction to described identification code recognition device.Described identification code recognition device second identification code to be read such as in preset duration.After reading the second identification code, the identity information in described second identification code is fed back to described process device by described recognition code identification device, and is inquired about, by described process device, the circulation node that this identity information is presently in from auditing system.
In sum, the present invention, by reading identity information, is automatically filled in this identity information in application form, effectively reduces and fills in operation when user handles item；It addition, by scanning the APPENDIX MATERIALSThat user carries, greatly facilitate user and submit APPENDIX MATERIALSThe to, also avoid allowing auditor that APPENDIX MATERIALSThe to be arranged, be effectively increased the examination & verification speed of auditor simultaneously；Additionally, enclose the identification code comprising identity information on receipt, it is possible to be easy to user and inquire about the circulation node of working item at any time, be effectively increased working transparency.So, the present invention effectively overcomes various shortcoming of the prior art and has high industrial utilization.
Above-described embodiment is illustrative principles of the invention and effect thereof only, not for the restriction present invention.Above-described embodiment all under the spirit and category of the present invention, can be modified or change by any those skilled in the art.Therefore, art has usually intellectual such as modifying without departing from all equivalences completed under disclosed spirit and technological thought or change, must be contained by the claim of the present invention.
Claims (10)
1. the self-service process equipment of a material, it is characterised in that including:
Touch screen-device, is used for showing each working item, and the clicking operation according to user obtains the working item corresponding to function screen position；
The process device being connected with described touch screen-device, for determining the application form corresponding to working item that described touch screen-device provides, and exports identity information acquisition instruction；
The reader device being connected with described process device, for obtaining instruction based on described identity information, reads the identity information in user certificate, and feeds back to described process device；
Described process device is additionally operable to insert in determined application form described identity information, and is filled with first identification code corresponding to described application form of identity information to the output of described touch screen-device；And submit to default auditing system for the described application form supplementing application information that fed back by the electric terminal identifying described first identification code.
2. the self-service process equipment of material according to claim 1, it is characterised in that described process device is additionally operable to determine the APPENDIX MATERIALSThe corresponding to working item that described touch screen-device provides, and output attachments material obtains instruction；
Corresponding, described self-service process equipment also includes: scanning means, scans corresponding accessory material one by one for obtaining instruction according to described APPENDIX MATERIALSThe；
Described process device is additionally operable to the acquired described application form supplementing application information and the APPENDIX MATERIALSThe scanned are submitted to default auditing system in the lump.
3. the self-service process equipment of material according to claim 1, it is characterised in that described process device is additionally operable to after have submitted application form to described auditing system, generates the second identification code comprising described identity information；
Corresponding, described self-service process equipment also includes: printing equipment, for printing the receipt including described second identification code.
4. the self-service process equipment of material according to claim 3, it is characterised in that also include: identify code recognition device, for obtaining and identifying the identity information in the second identification code；Corresponding, described process device is additionally operable to based on the identity information identified, inquires about the circulation node of working item corresponding to described identity information.
5. the self-service process system of a material, it is characterised in that including:
In claim 1-4 arbitrary as described in the self-service process equipment of material；
And, electric terminal, for by identifying the first identification code shown by described self-service process equipment, obtaining and show the application form being filled with identity information；And for based on acquired submission instruction, the described application form supplementing application information being sent to described self-service process equipment.
6. the self-processing method of a material, it is characterised in that including:
Obtain working item and identity information；
Application form corresponding to acquired working item will be filled in described identity information, and based on being filled with the application form of identity information, generate the first corresponding identification code；
The described application form supplementing application information fed back by the electric terminal identifying described first identification code submits to default auditing system.
7. the self-processing method of material according to claim 6, it is characterised in that the mode of described acquisition working item includes:
Default each working item is shown on touch screen-device, and the clicking operation according to user obtains the working item corresponding to function screen position；
The mode of described acquisition identity information includes: read the identity information in user certificate by reader device.
8. the self-processing method of material according to claim 6, it is characterised in that also include:
Scan the APPENDIX MATERIALSThe of corresponding described working item one by one；
The described application form supplementing application information fed back by the electric terminal identifying described first identification code and the APPENDIX MATERIALSThe scanned, submit to default auditing system in the lump.
9. the self-processing method of material according to claim 6, it is characterized in that, after have submitted application form to described auditing system, also include: generate the second identification code comprising described identity information, and the receipt comprising described second identification code is printed.
10. the self-processing method of material according to claim 9, it is characterised in that also include: based on the identity information in acquired described second identification code, inquires about the circulation node of working item corresponding to described identity information.
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| WO2019096045A1 (en) * | 2017-11-15 | 2019-05-23 | 阿里巴巴集团控股有限公司 | Network interaction method, electronic device, client, and server |
| CN110069761A (en) * | 2019-03-17 | 2019-07-30 | 中国建设银行股份有限公司 | A kind of bank self-aid apparatus fills out single method and device |
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