CN105809840B - The self-service processing equipment of material, the system and method being applicable in - Google Patents
The self-service processing equipment of material, the system and method being applicable in Download PDFInfo
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- CN105809840B CN105809840B CN201610118244.9A CN201610118244A CN105809840B CN 105809840 B CN105809840 B CN 105809840B CN 201610118244 A CN201610118244 A CN 201610118244A CN 105809840 B CN105809840 B CN 105809840B
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- identification code
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/26—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for printing, stamping, franking, typing or teleprinting apparatus
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Abstract
System, the method that the present invention provides a kind of self-service processing equipment of material and is applicable in.The self-service processing equipment includes:Touch screen-device, for showing each working item, and the working item according to corresponding to the clicking operation of user acquisition operation display position;The processing unit being connected with touch screen-device for determining application form corresponding to working item provided by touch screen-device, and exports identity information acquisition instruction;The reader device being connected with processing unit is instructed for identity-based acquisition of information, reads the identity information in user certificate, and feed back to processing unit;Processing unit is also used to insert identity information in identified application form, and is filled with the first identification code corresponding to the application form of identity information to touch screen-device output;And the application form supplemented with application information for being fed back the electric terminal for identifying the first identification code submits to preset auditing system.The present invention can be self-service the material that sends in one's application.
Description
Technical field
The present invention relates to the self-service processing equipment of the self-service field of government affairs more particularly to a kind of material, the system being applicable in and
Method.
Background technique
Currently, being lined up mostly using the number of the taking machine number of taking when people handle the service of the government affairs such as the related tax, public security.Especially
During weekend, people need to wait in line for a long time.In order to shorten the time that people wait in line, prints and number in the number of taking machine
When, waiting number can be provided for people.People can estimate waiting time according to waiting number.
Item handles speed speed, no doubt related to come the number of handling item, also handles speed phase with personnel in charge of the case
It closes.Therefore, how to be provided for both sides and easily accept channel, be that need solve the problems, such as now.
Summary of the invention
The present invention provides a kind of self-service processing equipment of material, the system and method being applicable in, for solving the prior art
Middle government affairs service can not self-service submission material the problem of.
To solve the above problems, the present invention provides a kind of self-service processing equipment of material, including:Touch screen-device, for showing
Show each working item, and the working item according to corresponding to the clicking operation of user acquisition operation display position;With the touch screen
The connected processing unit of device, for determining application form corresponding to working item provided by the touch screen-device, and exports
Identity information acquisition instruction;The reader device being connected with the processing unit is read for being based on the identity information acquisition instruction
Family additional clause identity information is taken, and feeds back to the processing unit;The processing unit is also used to the identity information
Determined by inserting in application form, and the is filled with corresponding to the application form of identity information to touch screen-device output
One identification code;And it is supplemented described in application information for fed back the electric terminal for identifying first identification code
Application form submits to preset auditing system.
Preferably, the processing unit is also used to determine attachment corresponding to working item provided by the touch screen-device
Material, and output attachments material acquisition instruction;Corresponding, the self-service processing equipment further includes:Scanning means, for will be according to
The APPENDIX MATERIALSThe acquisition instruction scans corresponding accessory material one by one;The processing unit is also used to acquired supplemented with Shen
Please information the application form and the APPENDIX MATERIALSThat is scanned submit to preset auditing system together.
Preferably, the processing unit is also used to after having submitted application form to the auditing system, and generating includes institute
State the second identification code of identity information;Corresponding, the self-service processing equipment further includes:Printing equipment, for print include
The receipt of second identification code.
Preferably, further include:Code recognition device is identified, for obtaining and identifying the identity information in the second identification code;It is right
It answers, the processing unit is also used to inquire working item corresponding to the identity information based on the identity information identified
Circulation node.
Based on above-mentioned purpose, the present invention also provides a kind of self-service processing systems of material, including:As above any material
The self-service processing equipment of material;And electric terminal, for by identifying the first identification shown by the self-service processing equipment
Code, obtains and shows the application form for being filled with identity information;And for application will to be supplemented based on acquired submission instruction
The application form of information is sent to the self-service processing equipment.
Based on above-mentioned purpose, the present invention also provides a kind of self-processing methods of material, including:Obtain working item and body
Part information;The identity information will be filled in application form corresponding to acquired working item, and is believed based on identity is filled with
The application form of breath generates corresponding first identification code;The supplement that the electric terminal for identifying first identification code is fed back
The application form of application information submits to preset auditing system.
Preferably, the mode for obtaining working item includes:Preset each working item is shown on touch screen-device,
And the working item according to corresponding to the clicking operation of user acquisition operation display position;The mode packet for obtaining identity information
It includes:The identity information in user certificate is read by reader device.
Preferably, further include:The APPENDIX MATERIALSThe of the corresponding working item of scanning one by one;First identification will be identified
The application form supplemented with application information that the electric terminal of code is fed back and the APPENDIX MATERIALSThe scanned, are submitted to together
Preset auditing system.
Preferably, after having submitted application form to the auditing system, further include:It generates comprising the identity information
Second identification code, and the receipt comprising second identification code is printed.
Preferably, further include:Based on the identity information in acquired second identification code, the identity information is inquired
The circulation node of corresponding working item.
As described above, the self-service processing equipment of material of the invention, the system and method being applicable in, have below beneficial to effect
Fruit:By reading identity information, it is automatically filled in the identity information in application form, effectively reduces filling out when user handles item
Write operation, and realize submitting for self-service application material;In addition, the APPENDIX MATERIALSThe carried by scanning user, greatly side
User submit APPENDIX MATERIALSThe, while also effectively increasing auditor from allowing auditor to arrange APPENDIX MATERIALSThe
The audit speed of member;In addition, enclosing the identification code comprising identity information on receipt, working can be inquired at any time convenient for user
The circulation node of item, effectively increases working transparency.
Detailed description of the invention
To describe the technical solutions in the embodiments of the present invention more clearly, institute in being described below to the embodiment of the present invention
Attached drawing to be used is needed to be briefly described, it should be apparent that, the accompanying drawings in the following description is only some implementations of the invention
Example, for those of ordinary skill in the art, without creative efforts, can also implement according to the present invention
The content of example and these attached drawings obtain other attached drawings.
Fig. 1 is the structural block diagram of one embodiment of the self-service processing system of material of the invention.
Fig. 2 is the structural block diagram of one embodiment of the self-service processing equipment of material of the invention.
Fig. 3 is the method flow diagram of one embodiment of the self-processing method of material of the invention.
Specific embodiment
To keep the technical problems solved, the adopted technical scheme and the technical effect achieved by the invention clearer, below
It will the technical scheme of the embodiment of the invention will be described in further detail in conjunction with attached drawing, it is clear that described embodiment is only
It is a part of the embodiment of the present invention, instead of all the embodiments.Based on the embodiments of the present invention, those skilled in the art exist
Every other embodiment obtained under the premise of creative work is not made, shall fall within the protection scope of the present invention.
As shown in Figure 1, the present invention provides a kind of self-service processing system of material.The self-service processing system 1 includes:Material
Self-service processing equipment 11, electric terminal 12.Wherein, the electric terminal 12 includes but is not limited to:Tablet computer, mobile phone etc..
As shown in Fig. 2, the self-service processing equipment 11 includes:Touch screen-device 111, processing unit 112, reader device 114.Preferably,
The self-service processing equipment 11 further includes:Scanning means 113, printing equipment 115, identification code recognition device 116 at least one
Kind.Entrained material can be submitted by operating the self-service processing system 1 by carrying out the user that government affairs service hall is handled a case, such as
This effectively reduces queuing time.
The touch screen-device 111 is the device comprising hardware cells such as touch display screen, video card, video-stream processors, is used
In each working item of display, and the working item according to corresponding to the clicking operation of user acquisition operation display position.
Specifically, the touch screen-device 111 shows the option button of each working item, is touching display by identification user
Clicking operation on screen, working item represented by the corresponding option button for obtaining click location, and by acquired working thing
Item is sent to processing unit 112.
The processing unit 112 is the device comprising hardware cells such as CPU, memory, external memories.Preferably, described
Processing unit 112 further includes the network communication units such as network interface card, in order to external equipment (its as where database, auditing system
His server etc.) communication connection.The processing unit 112 is for determining working item institute provided by the touch screen-device 111
Corresponding application form, and export identity information acquisition instruction.
Specifically, the processing unit 112 is corresponding when receiving working item provided by the touch screen-device 111
Application form corresponding to the working item is inquired from the database connected.The application form includes:The identity of applicant is believed
Breath and application information.Preferably, the application form further includes accepting information etc..
The application form can be sent to the touch screen-device 111 by the processing unit 112, to show user,
Meanwhile identity information acquisition instruction also is issued to reader device 114.Preferably, the processing unit 112 can also show Shen
Prompting frame please be popped up while table, to prompt user that identity document is placed on reader device 114.
The reader device 114 is used to be based on the identity information acquisition instruction, reads the identity information in user certificate,
And feed back to the processing unit 112.
Here, the reader device 114 includes but is not limited to:Radio-frequency card reader, plug-in card reader, magnetic strip reader
At least one of.The reader device 114 can also include:Indicator light.When the reader device 114 receives the identity
When acquisition of information instructs, indicator light is bright, and to be read such as identity card, social security card containing identity information in preset duration etc.
Card.
The reader device 114 will be read as described in being fed back to ID card No., name, address identity information
Processing unit 112.
The processing unit 112 be also used to insert the identity information determined by application form, and to the touch screen
The output of device 111 is filled with the first identification code corresponding to the application form of identity information.
Specifically, the processing unit 112 believes the corresponding identity inserted in identified application form of above-mentioned identity information
It ceases in table, and generate an address URL to have filled in the application form of identity information.The processing unit 112 is by the address URL
It is encapsulated in the first identification code, and user is shown to by the touch screen-device 111.Wherein, first identification code include but
It is not limited to:Two dimensional code, bar code etc..
User can scan first identification code using the electric terminal 12 networked in hand, be filled with identity information to obtain
Application form the address URL.User clicks application using the remaining application information in the electric terminal 12 input this application table
Submitting button in table.The acquired application form supplemented with application information is fed back to the place by the electric terminal 12
Manage device 112.
The application form supplemented with application information that the processing unit 112 is also used to be fed back is submitted to preset
Auditing system.
Here, the application form can be sent to corresponding clerical worker according to working item by the auditing system, so as to
Clerical worker accepts, auditing flow.
For most of government affairs items, item itself also needs user to provide APPENDIX MATERIALSThe.Therefore, of the invention one
Kind preferred embodiment is that the processing unit 112 is also used to determine corresponding to working item provided by the touch screen-device 111
APPENDIX MATERIALSThe, and to 113 output attachments material acquisition instruction of scanning means.Wherein, the APPENDIX MATERIALSThe and the thing actually handled
Item is related.For example, further including in addition to application form in material corresponding to enterprises registration item:Status of a legal person demonstrate,proves copy etc..Cause
This, the processing unit 112 extracts the APPENDIX MATERIALSThe of corresponding working item when receiving working item also from database,
And user is prompted to scan corresponding APPENDIX MATERIALSThe one by one by the touch screen-device 111.When prompting each APPENDIX MATERIALSThe, to institute
State 113 output attachments material acquisition instruction of scanning means.
The scanning means 113 will be for that will scan one by one corresponding accessory material according to the APPENDIX MATERIALSThe acquisition instruction.Its
In, the scanning means 113 is exemplified as high photographing instrument.
After user scans through APPENDIX MATERIALSThe one by one according to prompt, the completing button on touch screen, the processing unit are clicked
112 be also used to the application form by acquired supplemented with application information and the APPENDIX MATERIALSThat is scanned submit to together it is pre-
If auditing system.
In another preferred embodiment, the processing unit 112 is also used to having submitted application form to the auditing system
Later, the second identification code comprising the identity information is generated.It is corresponding, the self-service processing equipment 11 also in printing equipment
115 for print include second identification code receipt.
Specifically, the processing unit 112 is having submitted application form to auditing system, and the feedback for obtaining auditing system is true
After recognizing, read identity information is encapsulated in the second identification code.Wherein, second identification code can be bar code, two dimension
Code etc., and second identification code is printed on the receipt of corresponding working item.The printing equipment 115 will include described
The receipt of two identification codes is printed, so as to user's retention.
Preferably, if the working item is without waiting for multiple working days, user can also operate the self-service processing equipment
11 come inquire handled working item it is each circulation node processing status.Wherein, the circulation node refers to working item
Each audit node of required circulation, for example, accepting node, approval node etc..
Specifically, the self-service processing equipment 11 further includes identification code recognition device 116, for obtaining and identifying the second knowledge
Identity information in other code.
Here, the identification code recognition device 116 may include infrared/laser/camera unit, to read second identification
Code.
Corresponding, the processing unit 112 is also used to that it is right to inquire the identity information institute based on the identity information identified
The circulation node for the working item answered.
For example, when the user clicks inquiry button shown by touch screen-device 111 when, the processing unit 112 is to the knowledge
Other code recognition device 116 issues enabled instruction.The identification code recognition device 116 second identification to be read such as in preset duration
Code.After reading the second identification code, the recognition code identification device feeds back the identity information in second identification code
The circulation that the identity information is presently in is inquired from auditing system to the processing unit 112, and by the processing unit 112
Node.
As shown in figure 3, the present invention provides a kind of self-processing method of material.The self-processing method is mainly by self-service
The self-service processing equipment of material in processing system executes.Wherein, as shown in Fig. 2, the self-service processing equipment includes:Touch screen
Device, processing unit, reader device.Preferably, the self-service processing equipment further includes:Scanning means, printing equipment, identification code
At least one of identification device.Carrying out the user that government affairs service hall is handled a case can be passed by operating the self-service processing system
Entrained material is handed over, queuing time is so effectively reduced.
In step sl, the self-service processing equipment obtains working item and identity information.
Specifically, the self-service processing equipment can be obtained by network working item that user is sent by electric terminal with
Identity information.
Preferably, the self-service processing equipment shows preset each working item on touch screen-device, and according to user
Clicking operation obtain operation display position corresponding to working item.
For example, the touch screen-device shows the option button of each working item, through identification user in touch display screen
Clicking operation, working item represented by the corresponding option button for obtaining click location, and acquired working item is sent out
Give the processing unit in the self-service processing equipment.
At the same time or under the instruction control of the processing unit, the self-service processing equipment is read by reader device
Take family additional clause identity information.
For example, the identity information acquisition instruction that the reader device is issued based on the processing unit, reads user certificate
Identity information in part, and feed back to the processing unit.
Here, the reader device includes but is not limited to:Radio-frequency card reader, plug-in card reader, in magnetic strip reader
At least one.The reader device can also include:Indicator light.It is obtained when the reader device receives the identity information
When instruction, indicator light is bright, and the card of such as identity card, social security card containing identity information to be read such as in preset duration.
Such as ID card No. read, name, address identity information are fed back to the place by the reader device
Manage device.
The processing unit is the device comprising hardware cells such as CPU, memory, external memories.Preferably, the processing
Device further includes the network communication units such as network interface card, in order to external equipment (other servers as where database, auditing system
Deng) communication connection.
In step s 2, the self-service processing equipment will fill in described in application form corresponding to acquired working item
Identity information, and based on the application form for being filled with identity information, generate corresponding first identification code.
Specifically, the processing unit in the self-service processing equipment is receiving thing of handling affairs provided by the touch screen-device
Xiang Shi, correspondence inquire application form corresponding to the working item from the database connected.The application form includes:Applicant
Identity information and application information.Preferably, the application form further includes accepting information etc..
Then, the processing unit by acquired identity information insert determined by application form, and to the touch screen
Device output is filled with the first identification code corresponding to the application form of identity information.
Specifically, above-mentioned identity information is corresponded to the identity information table inserted in identified application form by the processing unit
In lattice, and an address URL is generated to have filled in the application form of identity information.The address URL is encapsulated in by the processing unit
In first identification code, and user is shown to by the touch screen-device.Wherein, first identification code includes but is not limited to:Two
Tie up code, bar code etc..
User can scan first identification code using the electric terminal networked in hand, be filled with identity information to obtain
The address URL of application form.User inputs the remaining application information in this application table using the electric terminal, and clicks in application form
Submitting button.The acquired application form supplemented with application information is fed back to the processing and filled by the electric terminal
It sets.
For most of government affairs items, item itself also needs user to provide APPENDIX MATERIALSThe.Therefore, of the invention
In a kind of preferred embodiment, the step S2 further includes:The self-service processing equipment scans the attached of the corresponding working item one by one
Part material.
For example, the processing unit determines APPENDIX MATERIALSThe corresponding to working item provided by the touch screen-device, and
To scanning means output attachments material acquisition instruction.Wherein, the APPENDIX MATERIALSThe is related to the item actually handled.For example, enterprise
Further include in addition to application form in material corresponding to industry registration item:Status of a legal person demonstrate,proves copy etc..Therefore, the processing unit
When receiving working item, the APPENDIX MATERIALSThe of corresponding working item is extracted also from database, and passes through the touch screen-device
Prompt user scans corresponding APPENDIX MATERIALSThe one by one.When prompting each APPENDIX MATERIALSThe, to the scanning means output attachments material
Expect acquisition instruction.
The scanning means will be for that will scan one by one corresponding accessory material according to the APPENDIX MATERIALSThe acquisition instruction.Wherein,
The scanning means is exemplified as high photographing instrument.
After user scans through APPENDIX MATERIALSThe one by one according to prompt, the completing button on touch screen, the processing unit are clicked
Execute step S3.
In step s3, the processing unit in the self-service processing equipment is whole by the electronics for identifying first identification code
The application form supplemented with application information fed back is held to submit to preset auditing system.
Here, the application form can be sent to corresponding clerical worker according to working item by the auditing system, so as to
Clerical worker accepts, auditing flow.
The step S3 further includes:The self-service processing equipment is anti-by the electric terminal institute for identifying first identification code
The application form supplemented with application information of feedback and the APPENDIX MATERIALSThe scanned, submit to preset auditing system together.
In another preferred embodiment, after having submitted application form to the auditing system, the self-service processing equipment
The second identification code comprising the identity information is also generated, and the receipt comprising second identification code is printed.
Specifically, the processing unit is having submitted application form to auditing system, and obtains the feedback acknowledgment of auditing system
Afterwards, read identity information is encapsulated in the second identification code.Wherein, second identification code can be bar code, two dimensional code
Deng, and second identification code is printed on the receipt of corresponding working item.Printing equipment in the self-service device will include
There is the receipt of second identification code to be printed, so as to user's retention.
Preferably, if the working item is without waiting for multiple working days, user can also operate the self-service processing equipment
To inquire handled working item in the processing status of each circulation node.Wherein, the circulation node refers to working item institute
Each audit node that need to be circulated, for example, accepting node, approval node etc..
Specifically, in step s 4, the self-service processing equipment is based on the identity in acquired second identification code
Information inquires the circulation node of working item corresponding to the identity information.
Here, the self-service processing equipment further includes:Identify code recognition device.The identification code recognition device may include red
Outside/laser/camera unit, to read second identification code.
Corresponding, the processing unit inquires working corresponding to the identity information based on the identity information identified
The circulation node of item.
For example, the processing unit is known to the identification code when the user clicks shown by touch screen-device when inquiry button
Other device issues enabled instruction.The identification code recognition device second identification code to be read such as in preset duration.When reading
After second identification code, the identity information in second identification code is fed back to the processing and filled by the recognition code identification device
It sets, and inquires the circulation node that the identity information is presently in from auditing system by the processing unit.
In conclusion the present invention is automatically filled in the identity information in application form, effectively reduces by reading identity information
Operation is filled in when user handles item;In addition, the APPENDIX MATERIALSThe carried by scanning user, greatly facilitates user's submission
APPENDIX MATERIALSThe, while also the audit speed of auditor is effectively increased from allowing auditor to arrange APPENDIX MATERIALSThe;
In addition, enclosing the identification code comprising identity information on receipt, the circulation section of working item can be inquired at any time convenient for user
Point effectively increases working transparency.So the present invention effectively overcomes various shortcoming in the prior art and has high industrial
Utility value.
The above-described embodiments merely illustrate the principles and effects of the present invention, and is not intended to limit the present invention.It is any ripe
The personage for knowing this technology all without departing from the spirit and scope of the present invention, carries out modifications and changes to above-described embodiment.Cause
This, institute is complete without departing from the spirit and technical ideas disclosed in the present invention by those of ordinary skill in the art such as
At all equivalent modifications or change, should be covered by the claims of the present invention.
Claims (8)
1. a kind of self-service processing equipment of material, which is characterized in that including:
Touch screen-device, for showing each working item, and according to corresponding to the clicking operation of user acquisition operation display position
Working item;
The processing unit being connected with the touch screen-device, for determining corresponding to working item provided by the touch screen-device
Application form, and export identity information acquisition instruction;
The reader device being connected with the processing unit is read in user certificate for being based on the identity information acquisition instruction
Identity information, and feed back to the processing unit;
The processing unit is also used to insert the identity information in identified application form, and exports to the touch screen-device
It is filled with the first identification code corresponding to the application form of identity information;And for first identification code will to be identified
The application form supplemented with application information that electric terminal is fed back submits to preset auditing system;
Wherein, the processing unit is also used to determine APPENDIX MATERIALSThe corresponding to working item provided by the touch screen-device,
And output attachments material acquisition instruction;
Corresponding, the self-service processing equipment further includes:Scanning means, being used for will be according to the APPENDIX MATERIALSThe acquisition instruction one by one
Scan corresponding accessory material;
The APPENDIX MATERIALSThat the processing unit is also used to the application form by acquired supplemented with application information and is scanned
Preset auditing system is submitted to together.
2. the self-service processing equipment of material according to claim 1, which is characterized in that the processing unit be also used to
After the auditing system has submitted application form, the second identification code comprising the identity information is generated;
Corresponding, the self-service processing equipment further includes:Printing equipment, for print include second identification code receipt
It is single.
3. the self-service processing equipment of material according to claim 2, which is characterized in that further include:Identify code recognition device,
For obtaining and identifying the identity information in the second identification code;Corresponding, the processing unit is also used to based on the body identified
Part information, inquires the circulation node of working item corresponding to the identity information.
4. a kind of self-service processing system of material, which is characterized in that including:
Such as the self-service processing equipment of material as claimed in any one of claims 1-3;
And electric terminal, for obtaining and showing and fill out by identifying the first identification code shown by the self-service processing equipment
With the application form of identity information;And for the application of application information will to be supplemented based on acquired submission instruction
Table is sent to the self-service processing equipment.
5. a kind of self-processing method of material, which is characterized in that including:
Obtain working item and identity information;
The identity information will be filled in application form corresponding to acquired working item, and based on being filled with identity information
Application form generates corresponding first identification code;
The application form supplemented with application information that the electric terminal for identifying first identification code is fed back is submitted to
Preset auditing system;
Wherein, further include:
The APPENDIX MATERIALSThe of the corresponding working item of scanning one by one;
By the application form supplemented with application information that the electric terminal for identifying first identification code is fed back and swept
The APPENDIX MATERIALSThe retouched submits to preset auditing system together.
6. the self-processing method of material according to claim 5, which is characterized in that the mode for obtaining working item
Including:
Preset each working item is shown on touch screen-device, and operation display position institute is obtained according to the clicking operation of user
Corresponding working item;
It is described obtain identity information mode include:The identity information in user certificate is read by reader device.
7. the self-processing method of material according to claim 5, which is characterized in that had submitted to the auditing system
After application form, further include:Generate include the identity information the second identification code, and by comprising second identification code return
It holds and is singly printed.
8. the self-processing method of material according to claim 7, which is characterized in that further include:Based on acquired institute
The identity information in the second identification code is stated, the circulation node of working item corresponding to the identity information is inquired.
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CN201610118244.9A CN105809840B (en) | 2016-03-02 | 2016-03-02 | The self-service processing equipment of material, the system and method being applicable in |
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CN109787944B (en) * | 2017-11-15 | 2021-11-19 | 阿里巴巴集团控股有限公司 | Network interaction method, electronic equipment, client and server |
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CN109446904B (en) * | 2018-09-25 | 2024-06-21 | 中国平安人寿保险股份有限公司 | Queuing number-taking method, queuing number-taking device, computer equipment and storage medium |
CN110069761A (en) * | 2019-03-17 | 2019-07-30 | 中国建设银行股份有限公司 | A kind of bank self-aid apparatus fills out single method and device |
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