CN105763652A - Commercial washing machine management method and system - Google Patents
Commercial washing machine management method and system Download PDFInfo
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- CN105763652A CN105763652A CN201610288208.7A CN201610288208A CN105763652A CN 105763652 A CN105763652 A CN 105763652A CN 201610288208 A CN201610288208 A CN 201610288208A CN 105763652 A CN105763652 A CN 105763652A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
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- D—TEXTILES; PAPER
- D06—TREATMENT OF TEXTILES OR THE LIKE; LAUNDERING; FLEXIBLE MATERIALS NOT OTHERWISE PROVIDED FOR
- D06F—LAUNDERING, DRYING, IRONING, PRESSING OR FOLDING TEXTILE ARTICLES
- D06F33/00—Control of operations performed in washing machines or washer-dryers
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/08—Payment architectures
- G06Q20/085—Payment architectures involving remote charge determination or related payment systems
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- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/20—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for washing or drying articles, e.g. clothes, motor cars
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- G—PHYSICS
- G08—SIGNALLING
- G08C—TRANSMISSION SYSTEMS FOR MEASURED VALUES, CONTROL OR SIMILAR SIGNALS
- G08C17/00—Arrangements for transmitting signals characterised by the use of a wireless electrical link
- G08C17/02—Arrangements for transmitting signals characterised by the use of a wireless electrical link using a radio link
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/02—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP]
- H04L67/025—Protocols based on web technology, e.g. hypertext transfer protocol [HTTP] for remote control or remote monitoring of applications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
- H04L67/1097—Protocols in which an application is distributed across nodes in the network for distributed storage of data in networks, e.g. transport arrangements for network file system [NFS], storage area networks [SAN] or network attached storage [NAS]
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
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- General Business, Economics & Management (AREA)
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- Control Of Washing Machine And Dryer (AREA)
Abstract
The invention discloses a commercial washing machine management method and system.The commercial washing machine management method comprises the steps that the numbers of washing machines and real-time information are uploaded to a server; accounts are allocated for users, and registration is performed; the washing machines needing shortest waiting time are provided for the users, and the users are guided to use by utilizing navigation information; prices are marked for services by utilizing a virtual control interface; whether the users successively complete payment or not is verified; the server controls the washing machines or the virtual control interface to execute corresponding actions or prompts; whether the washing machines work normally or not is checked, the server controls the washing machines to make corresponding actions or reminds the users to replace the washing machines according to detection results; the server records and summarizes earning information of the washing machines, sequentially classifies the earning information according to the positions wherein the washing machines are located, the functions of the washing machines, the models of the washing machines, time and other elements, forms report forms for output and stores the report forms on the cloud-side server, and the report forms are displayed on an operating-side display interface.The commercial washing machine management method can effectively improve the management efficiency and range of operators and improves the clothes washing experiences of the users.
Description
Technical field
The present invention relates to commercial clothes washer application technology field, more specifically, it relates to a kind of commercial clothes washer management method.
Background technology
Washing machine is to utilize electricity generator tool effect to wash the cleaning appliance of medicated clothing, universal along with washing machine, substantially reduces people and does washing spent time and energy.Commercial clothes washer arises at the historic moment along with the universal of family washing machine, and it obtains the interim right to use of washing machine by on-the-spot or remote payment mode, within the time of regulation, medicated clothing is carried out.
Existing commercial clothes washer is broadly divided into two kinds: coin washer and on-line payment type washing machine.nullDesign for above-mentioned commercial clothes washer system is always up, with management, the bottleneck that restriction commercial clothes washer develops further，It is mainly manifested in the following aspects: first，For coin washer，It needs user to carry with certain cash (mostly being coin) just can start washing machine，Cause user in-convenience in use，And being widely distributed due to washing machine，User puts into regular needs of the change in coin collecting case and expends manager's substantial amounts of time and energy，This is also the main cause that same operator could not arrange and manage coin washer on a large scale，And for above-mentioned coin washer，Effective communication is lacked between user and manager，Such as when washing machine fault，Manager can not know at once or provide the user solution，Reduce the experience of user，The patent No. is the Chinese patent of CN200510107911.5，Propose a kind of public coin-up laundry with CDMA phone，Its by CDMA phone make user can and operator between link up，But above-mentioned method to set up still can not meet the needs (can not easily statistical data do OA operation analysis or throw in advertisement etc.) of commercial management pattern，It is unfavorable for gerentocratic management and development.Secondly, for on-line payment type washing machine, traditional coin mode has simply been made into the mode paid on line by prior art, and operation management need further improvement, for instance: operation data is made rational OA operation analysis, solves the problem etc. that user runs into real-time.
Summary of the invention
The problem that the present invention mainly to solve is: operator cannot be scattered in the commercial clothes washer of various places by management on large, can not find in time and solve washing machine Problems existing, can not effectively carry out linking up and pushing commerce services with user, for the problems referred to above, the present invention proposes a kind of commercial clothes washer management method, and concrete scheme is as follows:
Mainly comprise the steps that
S1, is uploaded to high in the clouds or background server by the real time status information of the washing machine models of each administrative for operator washing machine, numbering, positional information and every washing machine, and operator passes through the operating side above-mentioned information of display interface real time inspection；
S2, provides the user user's register interface or login interface, after user registers or logins successfully, distributes unique corresponding user balance account, described accounts information record and management for client and is completed by cloud server；
S3, provide the user the real time status information of each washing machine, retrieval user's the shortest waiting time also guides user to find required washing machine in conjunction with field labeled or LBS system, ask user to use or the predetermined information used is uploaded to cloud server and ranks process, distribute priority to different users；
S4, accepts step S3, provides the user the fictitious control interface of required washing machine, each function of washing machine carries out mark the price and above-mentioned information sent extremely described fictitious control interface and displays；
S5, when user chooses in step S4 after a certain function of washing machine, provides payment interface client being paid the bill to import in operator's account by client；
S6, according to the payment information of user and function choosing-item controls washing machine or fictitious control interface makes corresponding action or prompting to veritify payment whether success, high in the clouds or background server；
Whether working properly S7, veritify washing machine, and high in the clouds or background server control washing machine according to testing result and make corresponding action or remind user to change washing machine；
S8, high in the clouds or background server record also collect the income information of each washing machine, and described income information is classified successively according to key elements such as washing machine present position, washing machine function, washing machine models, times and formed report output, it is stored in cloud server and is shown by operating side display interface.
Further, described step S6 farther includes step:
S61, whether the function bid amount comparing Payment Amount and the cloud server record received in operator's account is consistent；
S611, if unanimously, cloud server controls washing machine and makes corresponding action；
S612, if it is inconsistent, cloud server sends prompting message to fictitious control interface and reminds user to check Payment Amount, if the user-pay amount of money is less than corresponding function marked price, then again provide a user with the payment interface as described in step S5, if the user-pay amount of money is more than corresponding function marked price, then the amount of money more than needed is transferred in the user balance account described in step S2.
Further, described step S7 farther includes step:
S71, cloud server sends at least one checking command to washing machine, and the sensor device on washing machine detects the implementation status of above-mentioned checking command, and above-mentioned check information is sent to cloud server；
S711, if checking command is performed, then corresponding action made by the selection control washing machine that cloud server starts according to user；
S712, if checking command is performed, then cloud server again for user distribute nearby the washing machine with said function be given to user use, transmission prompting message is given to user's virtual interface and reminds user to change washing machine, and above-mentioned unavailable information is also sent to operating side display interface by cloud server record.
Further, described step S712 farther includes step:
S7121, backs within user balance account by user's received payment amount of money；
S7122, cloud server positions attendant nearby by LBS system and automatically notifies that it goes to the washing machine of the above-mentioned inefficacy of Inspection and maintenance；
S7123, re-executes step S3, and wherein, user obtains limit priority authority；
S7124, user obtains the fictitious control interface of washing machine redistributed, after perform downwards successively from described step S4.
Further, described operating side display interface and fictitious control interface include APP interface or the WEB interface of operator and user's hand-held mobile terminal.
Further, the mode providing the user register interface or log-in interface or fictitious control interface in described step S2 and S4 is: near washing machine position/and WEB webpage arranges the unique virtual corresponding to this washing machine and controls interface access port, this access port is one or more of mode arranged below: Quick Response Code scanning accesses, bar code scanning accesses, usb data port accesses and logs in assigned I nternet domain names accesses.
Further, also comprise the steps after described step S8
S9, according to the consumption of each user of record in cloud server, gives the functional price that each user is different；
S10, pushes operator's action message according to log-on messages such as the mailbox/phone numbers of user to user.
Present invention also offers a kind of system realizing above-mentioned washing machine management method, including:
Washing machine terminal unit, including the automatic washing machine of multiple stage different model, difference in functionality, described multiple stage automatic washing machine is controlled by server unit by mode wiredly and/or wirelessly and performs the ruuning situation of different functions and Real-time Feedback washing machine；
Server unit, for the essential information storing washing machine and the instruction code performed for described washing machine, the income information of storage customer information and each washing machine, collects and analytical data, obtains analytical statement；The command information receiving fictitious control interface or interface, operating side controls washing machine operating；
Terminal demonstration control unit, including one or more in the computer/mobile phone/panel computer/MP5 with radio communication function, for the information of display server unit, receives the operation information of user or operator；
Communication unit, including WIFI wireless communication module/bluetooth/GPRS communication module, for the communication service between above-mentioned modules and unit.
Further, described washing machine terminal unit includes:
Wireless communication module, communicates to connect with server unit, for receiving the command information that described server unit sends, the operation information of Real-time Feedback washing machine；
Control module, in response to the command information that wireless communication module receives, control washing machine operating；
Perform module, be controlled by control module, drive the start and stop of the cylinder of washing machine, dehydrator and inlet and outlet pipe lines electromagnetic valve；
Fault diagnosis module, including the sensor assembly being located on washing machine, after washing machine receives the control signal controlling module, whether the execution module of sensor assembly detection washing machine makes corresponding action, testing result is sent to server through wireless communication module.
Further, described server unit includes:
Communication module, for communicating to connect with terminal demonstration control unit；
Payment module, for providing payment interface to user's fictitious control interface, imports to described fund operator's account after user's payment and above-mentioned information is sent to memory module；
Memory module, for store perform for washing machine instruction code, client's essential information, income information that washing machine is corresponding, washing machine real-time traffic information；
Data analysis module, collects the information in memory element, according to set Algorithm Analysis and draw data sheet；
Data processing module, the real-time traffic information according to the operation information of terminal demonstration control unit and washing machine, provide data support to user or operator.
The present invention adopts such scheme compared with prior art, has the advantages that
1) the real time execution situation and income situation that are scattered in the commercial clothes washer of various places are uploaded to cloud server by communication unit, then provide and carry out monitor in real time to place of operator, be greatly expanded range of management and the Operation Scale of operator；
2) by providing reservation function, automatically retrieval the shortest waiting time and being the methods such as user's navigation by LES system, commercial clothes washer convenient for users, promote the experience of user；
3) when commercial clothes washer breaks down, system automatically can be changed washing machine for user and notify operator and attendant, improves the efficiency of operation of commercial clothes washer；
4) by recording the registration mailbox of user, essential information such as laundry frequency, position etc., the adjustment of laundry price and the propelling movement of business information are carried out for portions of client, it is achieved user stratification manages, and promotes the commercial value of commercial clothes washer further；
5) collect and analyze the commercial clothes washer being dispersed in various places and use and income situation, facilitating operator to carry out operation and adjust.
Accompanying drawing explanation
Fig. 1 is the method flow schematic diagram of the present invention；
Fig. 2 is the system schematic of the present invention.
Accompanying drawing mark: 1, washing machine terminal unit, 2, server unit, 3, terminal demonstration control unit, 4, communication unit, 11, wireless communication module, 12, control module, 13, perform module, 14, fault diagnosis module, 21, communication module, 22, payment module, 23, memory module, 24, data analysis module, 25, data processing module.
Detailed description of the invention
It is described further with reference to Fig. 1～2 pair embodiments of the present invention.
The invention reside in provides a kind of and facilitates operator's management and can effectively promote the management method of commercial clothes washer of Consumer's Experience and system that the method is relied on.
For commercial clothes washer management method of the present invention, mainly include system initialization management, user use Service Management, data analysis management, the big step of operation management four, wherein, flow chart as shown in Figure 1, mainly comprise the steps that
Step S1, is uploaded to high in the clouds or background server by the real time status information of the washing machine models of each administrative for operator washing machine, numbering, positional information and every washing machine, and operator passes through the operating side above-mentioned information of display interface real time inspection.
In this step S1, operator is while installing commercial clothes washer, record the function of each washing machine, model and position, and the unique designation code of this washing machine will be stored as after above-mentioned information encoding, specifically inciting somebody to action, the signal of above-mentioned washing machine specifically includes that the positional information of washing machine (above-mentioned geographical location information is marked by server by its built-in LBS system)；The function information of washing machine, functionally has difference achieved by different washing machinees, for instance some washing machine has drying function, and some does not then have；The type information of washing machine, records above-mentioned information so that after washing machine breaks down, it can be carried out appropriate maintenance by attendant；Server provides and is given to the unique encodings of each washing machine, the real-time management to situations such as the incomes of washing machine of the convenient service device later stage.Taking situation for what the real time status information of washing machine mainly included washing machine, the situation that takies is divided into again following several: washing machine is currently in use, washing machine scheduled, washing machine complete to clean medicated clothing not yet take out, washing machine fault.Take situation except above-mentioned, also include the income situation of washing machine, for instance by the end of this washing machine of certain time income for how many etc., except above-mentioned real time status information, also include the status informations such as such as washing machine real time execution power.
Step S2, provides the user user's register interface or login interface, after user registers or logins successfully, distributes unique corresponding user balance account, accounts information record and management for client and is completed by cloud server；
In above-mentioned steps S2, being mainly used in distributing account for user and gathering the user profile of necessity, in this management method, eliminate the mode of operator's manual toll collection, operator has only to provide operation account.
Step S3, provide the user the real time status information of each washing machine, retrieval user's the shortest waiting time also guides user to find required washing machine in conjunction with field labeled or LBS system, ask user to use or the predetermined information used is uploaded to cloud server and ranks process, distribute priority to different users；
In the prior art, because not knowing the use state of washing machine in advance, user usually causes that user does not have suitable machine for user when going to laundry machine room, in step 3, owing to helping the real time status information of each washing machine of user search in advance and notifying user, just the generation of above-mentioned situation is avoided, further, in the above-mentioned methods, in order to facilitate user to find nearest available laundry point, the positional information of washing machine is sent the fictitious control interface to user's handheld terminal by server, guides user to do washing nearby.
Step S4, accepts step S3, provides the user the fictitious control interface of required washing machine, is undertaken each function of washing machine marking the price and the transmission of above-mentioned information being displayed to fictitious control interface；
Fictitious control interface in above-mentioned steps S4 or the interface, operating side in step 1, APP interface or WEB interface including operator and user's hand-held mobile terminal, said method expands and convenient for users to use, and user and operator both can adopt mobile phone A PP.Web page browsing control can also be used.
In order to give user and the method at the above-mentioned interface of operator's entrance, further, the mode providing the user register interface or log-in interface or fictitious control interface in step S2 and S4 is: near washing machine position/and WEB webpage arranges the unique virtual corresponding to this washing machine and controls interface access port, this access port is one or more of mode arranged below: Quick Response Code scanning accesses, bar code scanning accesses, usb data port accesses and logs in assigned I nternet domain names accesses.
Step S5, when user chooses in step S4 after a certain function of washing machine, provides payment interface client being paid the bill to import in operator's account by client；
Above-mentioned payment interface can adopt different link Payment Methods, it is possible to is the payment of user account remaining sum, it is also possible to is wechat/Alipay/various financial platform payment.
Step S6, according to the payment information of user and function choosing-item controls washing machine or fictitious control interface makes corresponding action or prompting to veritify payment whether success, high in the clouds or background server；
Above-mentioned steps S6 completes mainly by income situation and operator's account income situation of the washing machine of server real time contrast's reference numeral.
Further, step S6 farther includes step:
S61, whether the function bid amount comparing Payment Amount and the cloud server record received in operator's account is consistent；
S611, if unanimously, cloud server controls washing machine and makes corresponding action；
S612, if it is inconsistent, cloud server sends prompting message to fictitious control interface and reminds user to check Payment Amount, if the user-pay amount of money is less than corresponding function marked price, then again provide a user with the payment interface in step S5, if the user-pay amount of money is more than corresponding function marked price, then the amount of money more than needed is transferred in the user balance account in step S2.
Whether working properly step S7, veritify washing machine, and high in the clouds or background server control washing machine according to testing result and make corresponding action or remind user to change washing machine；
In above-mentioned steps S7, also include step in detail below:
S71, cloud server sends at least one checking command to washing machine, and the sensor device on washing machine detects the implementation status of above-mentioned checking command, and above-mentioned check information is sent to cloud server；
The detection method related in above-mentioned steps has many, such as: by installing the motion sensor whether a detection cylinder rotates on washing machine, after server sends the signal that another cylinder rotates, whether detection cylinder rotates, testing result is uploaded onto the server, certainly, corresponding to different functions, mode and the element of detection also differ, corresponding to drying function, then predominantly detect the variations in temperature etc. in above-mentioned washing machine.
S711, if checking command is performed, then corresponding action made by the selection control washing machine that cloud server starts according to user；
S712, if checking command is performed, then cloud server again for user distribute nearby the washing machine with said function be given to user use, transmission prompting message is given to user's virtual interface and reminds user to change washing machine, and above-mentioned unavailable information is also sent to operating side display interface by cloud server record.
It is described in further detail, step is farther included for step S712:
S7121, backs within user balance account by user's received payment amount of money；
S7122, cloud server positions attendant nearby by LBS system and automatically notifies that it goes to the washing machine of the above-mentioned inefficacy of Inspection and maintenance；
The basis of said method is based on the LBS software system in server and is configured at attendant's hardware at one's side, generally all there is GPS positioning function due to existing communication equipment, therefore, server has only to gather the position of attendant, optimize further, by wireless communication systems such as GPRS, server can notify that washing machine is safeguarded by attendant, while notifying attendant, the information such as the numbering of washing machine, position are sent in attendant in the lump.
S7123, re-executes step S3, and wherein, user obtains limit priority authority；
Can so that the user running into fault after paying can complete laundry action as soon as possible by above-mentioned setting.
S7124, user obtains the fictitious control interface of washing machine redistributed, after perform downwards successively from step S4
Step S8, high in the clouds or background server record also collect the income information of each washing machine, and income information is classified successively according to key elements such as washing machine present position, washing machine function, washing machine models, times and formed report output, it is stored in cloud server and is shown by operating side display interface.
For this management method, in order to realize the business potential of commercial clothes washer further, also comprise the steps after step S8
S9, according to the consumption of each user of record in cloud server, gives the functional price that each user is different；
Such scheme, is divided into different levels by user, the laundry price more optimized that user that level is high is corresponding, above-mentioned classification according to being stored in the user profile in server.
S10, pushes operator's action message according to log-on messages such as the mailbox/phone numbers of user to user.
Based on said method requirement, a kind of system realizing above-mentioned washing machine management method, including:
Washing machine terminal unit 1, including the automatic washing machine of multiple stage different model, difference in functionality, multiple stage automatic washing machine is controlled by server unit 2 by mode wiredly and/or wirelessly and performs different functions and the ruuning situation of Real-time Feedback washing machine；
Server unit 2, for the essential information storing washing machine and the instruction code performed for washing machine, the income information of storage customer information and each washing machine, collects and analytical data, obtains analytical statement；The command information receiving fictitious control interface or interface, operating side controls washing machine operating；
Terminal demonstration control unit 3, including one or more in the computer/mobile phone/panel computer/MP5 with radio communication function, for the information of display server unit 2, receives the operation information of user or operator；
Communication unit 4, including WIFI wireless communication module 11/ bluetooth/GPRS communication module 21, for the communication service between above-mentioned modules and unit.
Above-mentioned washing machine terminal unit 1 includes:
Wireless communication module 11, communicates to connect with server unit 2, for receiving the command information that server unit 2 sends, the operation information of Real-time Feedback washing machine；In the present invention, being provided with WIFI wireless communication module 11 in separate unit washing machine, each washing machine in regional area utilizes LAN to connect, and is connected by Internet network between the washing machine on a large scale.
Control module 12, in response to the command information that wireless communication module 11 receives, control washing machine operating；The control core controlling module 12 is MCU/ARM chip, and it, mainly for the treatment of the command information received, then controls the action of washing machine according to command information.
Perform module 13, be controlled by control module 12, drive the start and stop of the cylinder of washing machine, dehydrator and inlet and outlet pipe lines electromagnetic valve；Above-mentioned execution module 13 mainly includes motor, electric heating piece, hair-dryer, electromagnetic valve etc., and above-mentioned execution module 13 parts are very complete on automatic washing machine instantly, do not repeat since then.
Fault diagnosis module 14, including the sensor assembly being located on washing machine, after washing machine receives the control signal controlling module 12, whether the execution module 13 of sensor assembly detection washing machine makes corresponding action, testing result is sent to server through wireless communication module 11.
Being described in further detail, server unit 2 includes:
Communication module 21, for communicating to connect with terminal demonstration control unit 3；
Payment module 22, for providing payment interface to user's fictitious control interface, imports to fund operator's account after user's payment and above-mentioned information is sent to memory module 23；
Memory module 23, for store perform for washing machine instruction code, client's essential information, income information that washing machine is corresponding, washing machine real-time traffic information；
Data analysis module 24, collects the information in memory element, according to set Algorithm Analysis and draw data sheet；Above-mentioned analytical statement generates the operable data relied primarily in the system of being arranged at and exports to EXCEL function, add user's operability to data subsequent treatment, simultaneously, consider to be user-friendly to, above-mentioned functions make use of EXCEL's certainly write macroefficiency module, some operable data are carried out tabulation arrangement, then forms form.
Data processing module 25, operation information according to terminal demonstration control unit 3 and the real-time traffic information of washing machine, data support is provided, the machine instruction signal being prone to transmission that this module is mainly used in being converted into the command information of user and operator server unit 2 or washing machine is capable of identify that to user or operator.
The above is only the preferred embodiment of the present invention, and protection scope of the present invention is not limited merely to above-described embodiment, and all technical schemes belonged under thinking of the present invention belong to protection scope of the present invention.It should be pointed out that, for those skilled in the art, some improvements and modifications without departing from the principles of the present invention, these improvements and modifications also should be regarded as protection scope of the present invention.
Claims (10)
1. a commercial clothes washer management method, it is characterised in that comprise the following steps:
S1, is uploaded to high in the clouds or background server by the real time status information of the washing machine models of each administrative for operator washing machine, numbering, positional information and every washing machine, and operator passes through the operating side above-mentioned information of display interface real time inspection；
S2, provides the user user's register interface or login interface, after user registers or logins successfully, distributes unique corresponding user balance account, described accounts information record and management for client and is completed by cloud server；
S3, provide the user the real time status information of each washing machine, retrieval user's the shortest waiting time also guides user to find required washing machine in conjunction with field labeled or LBS system, ask user to use or the predetermined information used is uploaded to cloud server and ranks process, distribute priority to different users；
S4, accepts step S3, provides the user the fictitious control interface of required washing machine, each function of washing machine carries out mark the price and above-mentioned information sent extremely described fictitious control interface and displays；
S5, when user chooses in step S4 after a certain function of washing machine, provides payment interface client being paid the bill to import in operator's account by client；
S6, according to the payment information of user and function choosing-item controls washing machine or fictitious control interface makes corresponding action or prompting to veritify payment whether success, high in the clouds or background server；
Whether working properly S7, veritify washing machine, and high in the clouds or background server control washing machine according to testing result and make corresponding action or remind user to change washing machine；
S8, high in the clouds or background server record also collect the income information of each washing machine, and described income information is classified successively according to key elements such as washing machine present position, washing machine function, washing machine models, times and formed report output, it is stored in cloud server and is shown by operating side display interface.
2. commercial clothes washer management method according to claim 1, it is characterised in that described step S6 farther includes step:
S61, whether the function bid amount comparing Payment Amount and the cloud server record received in operator's account is consistent；
S611, if unanimously, cloud server controls washing machine and makes corresponding action；
S612, if it is inconsistent, cloud server sends prompting message to fictitious control interface and reminds user to check Payment Amount, if the user-pay amount of money is less than corresponding function marked price, then again provide a user with the payment interface as described in step S5, if the user-pay amount of money is more than corresponding function marked price, then the amount of money more than needed is transferred in the user balance account described in step S2.
3. commercial clothes washer management method according to claim 1, it is characterised in that: described step S7 farther includes step:
S71, cloud server sends at least one checking command to washing machine, and the sensor device on washing machine detects the implementation status of above-mentioned checking command, and above-mentioned check information is sent to cloud server；
S711, if checking command is performed, then corresponding action made by the selection control washing machine that cloud server starts according to user；
S712, if checking command is performed, then cloud server again for user distribute nearby the washing machine with said function be given to user use, transmission prompting message is given to user's virtual interface and reminds user to change washing machine, and above-mentioned unavailable information is also sent to operating side display interface by cloud server record.
4. commercial clothes washer management method according to claim 3, it is characterised in that described step S712 farther includes step:
S7121, backs within user balance account by user's received payment amount of money；
S7122, cloud server positions attendant nearby by LBS system and automatically notifies that it goes to the washing machine of the above-mentioned inefficacy of Inspection and maintenance；
S7123, re-executes step S3, and wherein, user obtains limit priority authority；
S7124, user obtains the fictitious control interface of washing machine redistributed, after perform downwards successively from described step S4.
5. commercial clothes washer management method according to claim 1, it is characterised in that: described operating side display interface and fictitious control interface include APP interface or the WEB interface of operator and user's hand-held mobile terminal.
6. commercial clothes washer management method according to claim 1, it is characterized in that, the mode providing the user register interface or log-in interface or fictitious control interface in described step S2 and S4 is: near washing machine position/and WEB webpage arranges the unique virtual corresponding to this washing machine and controls interface access port, this access port is one or more of mode arranged below: Quick Response Code scanning accesses, bar code scanning accesses, usb data port accesses and logs in assigned I nternet domain names accesses.
7. commercial clothes washer management method according to claim 1, it is characterised in that: also comprise the steps after described step S8
S9, according to the consumption of each user of record in cloud server, gives the functional price that each user is different；
S10, pushes operator's action message according to log-on messages such as the mailbox/phone numbers of user to user.
8. the system of the washing machine management method realized as described in any one claim in claim 1～7, it is characterised in that including:
Washing machine terminal unit (1), including the automatic washing machine of multiple stage different model, difference in functionality, described multiple stage automatic washing machine is controlled by server unit (2) by mode wiredly and/or wirelessly and performs different functions and the ruuning situation of Real-time Feedback washing machine；
Server unit (2), for the essential information storing washing machine and the instruction code performed for described washing machine, the income information of storage customer information and each washing machine, collects and analytical data, obtains analytical statement；The command information receiving fictitious control interface or interface, operating side controls washing machine operating；
Terminal demonstration control unit (3), including one or more in the computer/mobile phone/panel computer/MP5 with radio communication function, for the information of display server unit (2), receives the operation information of user or operator；
Communication unit (4), including WIFI wireless communication module (11)/bluetooth/GPRS communication module (21), for the communication service between above-mentioned modules and unit.
9. commercial clothes washer management method according to claim 8, it is characterised in that described washing machine terminal unit (1) including:
Wireless communication module (11), communicates to connect with server unit (2), is used for receiving the command information that described server unit (2) sends, the operation information of Real-time Feedback washing machine；
Control module (12), in response to the command information that wireless communication module (11) receives, control washing machine operating；
Perform module (13), be controlled by control module (12), drive the start and stop of the cylinder of washing machine, dehydrator and inlet and outlet pipe lines electromagnetic valve；
Fault diagnosis module (14), including the sensor assembly being located on washing machine, after washing machine receives the control signal controlling module (12), whether the execution module (13) of sensor assembly detection washing machine makes corresponding action, testing result is sent to server through wireless communication module (11).
10. commercial clothes washer management method according to claim 8, it is characterised in that described server unit (2) including:
Communication module (21), for communicating to connect with terminal demonstration control unit (3)；
Payment module (22), for providing payment interface to user's fictitious control interface, imports to described fund operator's account after user's payment and above-mentioned information is sent to memory module (23)；
Memory module (23), for store perform for washing machine instruction code, client's essential information, income information that washing machine is corresponding, washing machine real-time traffic information；
Data analysis module (24), collects the information in memory element, according to set Algorithm Analysis and draw data sheet；
Data processing module (25), the real-time traffic information according to the operation information of terminal demonstration control unit (3) and washing machine, provide data support to user or operator.
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