CN105656726A - Voice data issuing method, voice data issuing device and voice data issuing system - Google Patents

Voice data issuing method, voice data issuing device and voice data issuing system Download PDF

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CN105656726A
CN105656726A CN201610096627.0A CN201610096627A CN105656726A CN 105656726 A CN105656726 A CN 105656726A CN 201610096627 A CN201610096627 A CN 201610096627A CN 105656726 A CN105656726 A CN 105656726A
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terminal
signal
test request
response
request signal
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CN105656726B (en
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肖华
王旭东
肖兵
赵元珍
赵秉斌
邵忠雪
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State Grid Corp of China SGCC
State Grid Qinghai Electric Power Co Ltd
Information and Telecommunication Branch of State Grid Qinghai Electric Power Co Ltd
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State Grid Corp of China SGCC
State Grid Qinghai Electric Power Co Ltd
Information and Telecommunication Branch of State Grid Qinghai Electric Power Co Ltd
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    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/50Testing arrangements
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/10Office automation; Time management
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00Arrangements for monitoring or testing data switching networks
    • H04L43/08Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters

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Abstract

The invention discloses a voice data issuing method, a voice data issuing device and a voice data issuing system. The voice data issuing method comprises the following steps: acquiring identification information of a first terminal by a client; transmitting a testing request signal to the first terminal by the client according to the identification information of the first terminal; when a response signal is a pre-set signal, issuing the voice data to the first terminal by the client; when the response signal is not the pre-set signal and the number of times of responding to the testing request signal by the first terminal does not reach a pre-set number of times of testing, transmitting the testing request signal to the first terminal again by the client according to the identification information of the first terminal; and when the response signal is not the pre-set signal and the number of times of responding to the testing request signal by the first terminal reaches the pre-set number of times of testing, transmitting the testing request signal to a second terminal according to identification information of the second terminal. With the adoption of the voice data issuing method, the voice data issuing device and the voice data issuing system, the effect of automatically testing when the voice data are issued can be realized.

Description

The dissemination method of voice data and Apparatus and system
Technical field
The present invention relates to the communications field, specifically, it relates to the dissemination method of a kind of voice data and Apparatus and system.
Background technology
At present, power system communication is related to the aspects such as production, marketing, management service, has the status become more and more important, such as in power system, voice communication, the efficiency obtained by voice traffic transmission voice data and then the information that improves with obtaining voice information maximum. Therefore, it is achieved information gathering with report and submit, the key element such as emergency command and information public's issue more and more paid attention to, people are also growing to the demand during efficient real of information communication. Information gathering with report and submit, the issue of emergency command and the information public, contain the function demands such as public sentiment issue, emergency message notice, voice broadcast, text message transmission, mass medium. In addition, in modern electric call management requires, often through manually dispatcher telephone system being carried out routine maintenance test, voice system is also safeguarded by the fault of Timeliness coverage voice communication, unimpeded to guarantee communication, acquisition voice data quickly and accurately. But, when voice data publication, the test manually carried out needs the manpower and materials of at substantial, increases the burden of staff.
At present, power system voice communication has ripe conference system, but the function ratio of all kinds of conference system is more single, the voice service traffic function provided mainly still is confined to can only to carry out Multi-Party Conference, meeting is convened, the auxiliary communication means such as voice issue are limited, do not possess the automatic test function of equipment, it does not have function convergence platform on this basis.
Both at home and abroad some producers and research institution reach its maturity for the fundamental research of voice communication, but, these products have special function mostly, and need independent interface to access existing signal equipment separately, certainly will need to increase access device, and carry out networking connection one by one. When the voice platform of various simple function carries out combination network, the complexity of whole communication system is improved greatly, it is unfavorable for that the later stage is to the running maintenance of voice system, and compatibility between equipment and equipment, collaborative work difficulty progressively become the emphasis of each producer problems faced and research.
For the problem that can not carry out test automatically in correlation technique when voice data publication, effective solution is not yet proposed at present.
Summary of the invention
The main purpose of the present invention is to provide dissemination method and the Apparatus and system of a kind of voice data, to solve the problem that can not carry out test automatically in correlation technique when voice data publication.
In order to realize above-mentioned purpose, according to an aspect of the present invention, it provides the dissemination method of a kind of voice data. The dissemination method of these voice data comprises: client terminal obtains the identification information of first terminal; Client terminal sends test request signal to first terminal according to the identification information of first terminal, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; When response signal is preset signals, client terminal issues voice data to first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
Further, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal according to the identification information of first terminal and comprises to first terminal: when responding number of times in response to test request signal of the signal signal that is that the line is busy and first terminal and do not reach default testing time, client terminal resends test request signal to first terminal according to the identification information of first terminal, wherein, the line is busy, and signal is for representing the signal that first terminal is taken when calling out; Or when responding the signal signal that be that the line is busy and response signal is not ringing signal, when first terminal does not reach default testing time in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal, wherein, ringing signal is for representing that first terminal is in the signal of the state of connection.
Further, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal according to the identification information of the 2nd terminal and comprises to the 2nd terminal: when responding number of times in response to test request signal of the signal signal that is that the line is busy and first terminal and reach default testing time, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal; Or when responding the signal signal that be that the line is busy and response signal is not ringing signal, client terminal, when first terminal reaches default testing time in response to the number of times of test request signal, sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
Further, when response signal is preset signals, before issuing voice data to first terminal, method also comprises: when respond signal for the line is busy signal and response signal be ringing signal time, client terminal judges whether response signal is acknowledge signal within the default time, wherein, acknowledge signal is that test request signal is performed the signal of response by first terminal; If client terminal judges that response signal is acknowledge signal within the default time, judge whether first terminal confirms acknowledge signal, if client terminal judges that acknowledge signal is confirmed by first terminal, determine that response signal is preset signals, wherein, after client terminal issues voice data to first terminal, play the voice that voice data are corresponding.
Further, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, identification information according to first terminal resends test request signal and comprises to first terminal: if client terminal judges that response signal is not acknowledge signal within the default time, and first terminal is not when reaching default testing time in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal.
Further, when response signal is for preset signals and first terminal reach default testing time in response to the number of times of test request signal, client terminal sends test request signal according to the identification information of the 2nd terminal and comprises to the 2nd terminal: if client terminal judges that response signal is not acknowledge signal within the default time, and first terminal reaches default testing time in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
Further, before client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, method also comprises: client terminal exports information, and wherein, information is for pointing out the information of the state of first terminal; The state of first terminal is carried out record by client terminal.
In order to realize above-mentioned purpose, according to a further aspect in the invention, the distributing device of a kind of voice data is additionally provided. The distributing device of these voice data comprises: acquiring unit, for obtaining the identification information of first terminal; First transmission unit, test request signal is sent to first terminal for the identification information according to first terminal, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; Release unit, when being preset signals for responding signal, issues voice data to first terminal; 2nd transmission unit, for when not to be preset signals and first terminal do not reach default testing time in response to the number of times of test request signal to response signal, resending test request signal to first terminal according to the identification information of first terminal; 3rd transmission unit, for when response signal does not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, according to the identification information of the 2nd terminal transmission test request signal to the 2nd terminal.
Further, 2nd transmission unit is used for when the response signal signal that is that the line is busy and first terminal do not reach default testing time in response to the number of times of test request signal, identification information according to first terminal resends test request signal to first terminal, wherein, the line is busy, and signal is for representing the signal that first terminal is taken when calling out; Or when the 2nd transmission unit is used for when the response signal signal that be that the line is busy and to respond signal be not ringing signal, when first terminal does not reach default testing time in response to the number of times of test request signal, identification information according to first terminal resends test request signal to first terminal, wherein, ringing signal is for representing that first terminal is in the signal of the state of connection.
Further, the 3rd transmission unit is used for when the response signal signal that is that the line is busy and first terminal reach default testing time in response to the number of times of test request signal, according to the identification information of the 2nd terminal transmission test request signal to the 2nd terminal; Or when the 3rd transmission unit is used for when the response signal signal that be that the line is busy and to respond signal be not ringing signal, when first terminal reaches default testing time in response to the number of times of test request signal, send test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
In order to realize above-mentioned purpose, according to a further aspect in the invention, the delivery system of a kind of voice data is additionally provided. the delivery system of these voice data comprises numeral relaying card, client terminal and server, wherein: numeral relaying card is for obtaining voice data, client terminal is for obtaining the identification information of first terminal, test request signal is sent to server according to identification information, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to server, server is used for transmitted test request signal to first terminal, transponder response signal is to client terminal, when response signal is preset signals, server forwards the voice data of client terminal issue to first terminal, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, server forwards test request signal that client terminal resends according to identification information to first terminal, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, server forwards test request signal that client terminal sends according to the identification information of the 2nd terminal to the 2nd terminal.
Further, server comprises: initialize module, for the hardware of system is carried out initialize operation and detection; Call processing module, performs process with to voice data; Maintenance management module, for performing detection, supervision and diagnosis service to each several part hardware of system; Resource management module, for performing scheduling, distribution to the resource of system; Dispatching management module, for the connection of multiple client terminal is performed management, and the data with client terminal carry out alternately; Database module, for performing management to the data of system; Surveillance and tracking module, for monitoring, the calling process of tracking system, and performs inspection, analysis, tracking to system; Warning information processing module, for the treatment of the warning information of, reporting system, and sets up, preserves the file of warning information; Web page query, for inquiring about and download the content of webpage.
By the present invention, client terminal is adopted to obtain the identification information of first terminal; Client terminal sends test request signal to first terminal according to the identification information of first terminal, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; When response signal is preset signals, client terminal issues voice data to first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, solve the problem that can not carry out test automatically in correlation technique when voice data publication, and then reach the effect carrying out test automatically when voice data publication.
Accompanying drawing explanation
The accompanying drawing of the part forming the application is used to provide a further understanding of the present invention, and the schematic description and description of the present invention, for explaining the present invention, does not form inappropriate limitation of the present invention. In the accompanying drawings:
Fig. 1 is the schematic diagram of the delivery system of voice data according to a first embodiment of the present invention;
Fig. 2 is the schematic diagram of the delivery system of voice data according to a second embodiment of the present invention;
Fig. 3 is the schematic diagram of the software framework of client terminal according to embodiments of the present invention;
Fig. 4 is the user interface schematic diagram of client terminal according to embodiments of the present invention;
Fig. 5 is the schematic diagram of the software configuration of server according to embodiments of the present invention;
Fig. 6 is the schema of the dissemination method of voice data according to a first embodiment of the present invention;
Fig. 7 is the schema of the dissemination method of voice data according to a second embodiment of the present invention; And
Fig. 8 is the schematic diagram of the distributing device of voice data according to embodiments of the present invention.
Embodiment
It should be noted that, when not conflicting, the embodiment in the application and the feature in embodiment can combine mutually. Below with reference to the accompanying drawings and come the present invention is described in detail in conjunction with the embodiments.
In order to make those skilled in the art understand the application's scheme better, below in conjunction with the accompanying drawing in the embodiment of the present application, technical scheme in the embodiment of the present application is clearly and completely described, obviously, described embodiment is only the embodiment of the application's part, instead of whole embodiments. Based on the embodiment in the application, those of ordinary skill in the art are not making other embodiments all obtained under creative work prerequisite, all should belong to the scope of the application's protection.
It should be noted that, term " first " in the specification sheets of the application and claim book and above-mentioned accompanying drawing, " the 2nd " etc. are for distinguishing similar object, and need not be used for describing specific order or precedence. Should be appreciated that the data of use like this can be exchanged in the appropriate case, so that the embodiment of the application described herein. In addition, term " comprises " and " having " and their any distortion, intention is to cover does not arrange his comprising, such as, contain those steps or unit that the process of series of steps or unit, method, system, product or equipment are not necessarily limited to clearly list, but can comprise that clearly do not list or for intrinsic other step of these processes, method, product or equipment or unit.
Embodiments provide the delivery system of a kind of voice data.
Fig. 1 is the schematic diagram of the delivery system of voice data according to a first embodiment of the present invention. As shown in Figure 1, the delivery system of these voice data comprises: numeral relaying card 10, client terminal 20 and server 30.
Numeral relaying card 10, for obtaining voice data.
The issuing function of voice data is the issuing function being carried out designated telephone by platform notifying voice or leader's recording speech. the delivery system of voice data is a kind of voice converged services platform, and the digital relaying card 10 in the delivery system of these voice data is for obtaining voice data. can selection of land, this numeral relaying card is the standard (PeripheralComponentInterconnect of definition local bus, referred to as PCI) numeral relaying card, this PCI numeral relaying card is dedicated voice disposable plates card, incorporate the design philosophy of All-in-one, adopt complete digital signal process (DigitalSignalProcessing, referred to as DSP) design architecture of array, thus make numeral relaying card 10 processing power strong, text hegemony can be provided for each voice passage, dual tone multiple frequency (DualToneMultiFrequency, referred to as DTMF) transmitting-receiving, frequency shift keying (FrequencyShiftKeying, referred to as FSK) detection, process sound detects, speech mixes sound, the functions such as signaling process, multiple polylith sound card is by meet the CT-BUS bus of H.100 standard interconnection thus forms clog-free 4096 passage.
Can selection of land, numeral relaying card 10 can realize the most functions adopted required for the call voice treatment system of E1/T1 numeral junction line access, and covers the vast capacity product that the low-density plank from the single E1/T1 of numeral relaying card 10 snaps into numeral relaying card 108E1/T1. Product is equipped with the calling signaling protocol processing software bag of complete independent development, No. 1 signaling, ISDN (Integrated Services Digital Network) (IntegratedServicesDigitalNetwork can be configured flexibly, referred to as ISDN), signaling agreement (30B+D) or No. 7 signalings, it is possible to convenient ground directly interconnects with most main flow exchange board. The sound card drive software of numeral relaying card 10 provides the call treatment function unrelated with signaling type, without the need to changing source code when this call treatment function makes application system move between different signalling systems. Numeral relaying card 10 can provide 30-480 road speech processing power simultaneously, the telephone conference processing power on 30-480 road, High-Level Data Link Control (the High-LevelDataLinkControl on 30-480 road, referred to as HDLC) communication ability, it is possible to support 1-8 No. 7 signalling links simultaneously. Plate cards more than 120 tunnels enhances the ability that echo is offset, and have employed PCIDMA technology, greatly reduce the central processing unit (CentralProcessingUnit of computer, referred to as CPU) occupancy, there is the superpower embedded controller (EmbeddedController of the highest 128ms simultaneously, referred to as EC) processing power, thus drastically increase the effect of voice.
Can selection of land, numeral relaying card 10 provides 1,2,4 or 8 E1/T1 relaying, meets the total line standard of PCI2.2, supports 3.3V/5V environment, and burst data transfer rate up to 132MB/s, supports plug and play (PlugandPlug, referred to as PNP); Chinese No.1 signalling supported by numeral relaying card 10, the calling of No. 7 signalings continues, such as, the calling of supporting telephone user agreement TUP, ISDN User Part (ISDNUserPart, referred to as ISUP) is continuous, it is also possible to support that the calling of ISDN signaling continues; Numeral relaying card 10 is straight at most inserts 2-8 bar signalling link, and supports warm standby function, the switch function of multiple link and refund function; Numeral relaying card 10 supporting telephone calling and language process function, drive software adopts the SPECDial algorithm of specialty, it is possible to pulls out the whole process of phone outside automatically completing numeral junction line, and correctly identifies the state of called subscriber; Numeral relaying card 10 can realize call/quiet detection, signal tone detector able to programme, it is possible to the list/double-audio signal sound of detection optional frequency, and support voice interrupts (Bargein) function; Recording operation supports automatic growth control (AutomaticGenerationControl, referred to as AGC), the reception of fsk data and transmission, the transmission of dtmf signal and detection; Numeral relaying card 10 has self-adaptation echo cancel function, self-excitation when eliminating telephone conference, the possibility by mistake receiving DTMF number and busy tone; Numeral relaying card 10 adopts CT-BUS bus, meet H.100 standard, the compatible integrated agreement of multi-provider (MultiVendorIntegrationProtocol, referred to as MVIP) bus, SC and ST bus, thus the speech signal of acquisition is exchanged to other equipment; Numeral relaying card 10 adopts distributed conference architecture flexibly, does not limit the quantity of meeting, does not also limit the number participating in meeting, it is possible to meeting or double-talk content are monitored and recorded; The lightning protection circuit meeting telecommunication standard is equipped with numeral relaying card 10, anti-lightning strike ability 4 grades, it is ensured that not by broken by lightning; The delivery system of voice data can hold at most 8 pieces of digital relaying cards 10, and 8 pieces of digital relaying cards 10 can same operate, unit can be supported up to 2048 passages. The system overhead that voice data can alleviate application server is obtained by numeral relaying card 10.
Client terminal 20, for obtaining the identification information of first terminal, test request signal is sent to server 30 according to identification information, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal, in response to test request signal, obtains the response signal of the state for representing first terminal, and send response signal is to server 30.
Identification information is the information for identifying first terminal, to guarantee that first terminal has uniqueness, thus first terminal and other-end is distinguished and opens. This first terminal can be landline telephone, it is possible to think mobile communication equipment, can selection of land, identification information is telephone number. Client terminal 20 obtains the identification information of first terminal, then sends test request signal to server 30 according to identification information. Test request signal is that such as, test request signal is the signal of the calling first terminal that the telephone number by dialing first terminal sends, so that first terminal receives the voice of notice for asking first terminal to receive the signal of voice data. First terminal is in response to test request signal, obtain the response signal of the state for representing first terminal, this response signal can be the signal representing first terminal the line is busy the signal of state, the non-response status of ring, the signal replying state unconfirmed, the signal of notify status etc. and represent the state that first terminal is current, response signal can represent with icon and/or color. After first terminal is in response to test request signal, first terminal sends response signal to server 30.
Can selection of land, client terminal 20 is made up of the tactile screen computer of integration and software, connect with the framework of client/server (ClientServer, referred to as CS) with server end under local area network, thus call signal fast and accurately is provided. by the graphic user interface (UserInterface of client terminal 20, referred to as UI) identification information of first terminal can be obtained, test request signal is sent to server 30 according to identification information, this client terminal 20 can carry out the input of speech text, the establishment of meeting scheduling, the control of execution process, the management of identity, the supervision of executing state, the interactive operations such as the inquiry of execution result, process and the operating result of operation is clearly shown by mutual friendly UI interface, reach the effect carrying out test automatically when voice data publication, the high experience performance of user. can selection of land, this example provides framework inquiry mode or the phone incoming call inquiry mode of browser/server (BrowserServer, referred to as BS), thus meets the Large Copacity of the delivery system of voice data, the query demand of wide scope.
Server 30, for transmitted test request signal to first terminal, transponder response signal is to client terminal 20, when response signal is preset signals, server 30 forwards the voice data of client terminal 20 issue to first terminal, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, server 30 forwards test request signal that client terminal 20 resends according to identification information to first terminal, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, server 30 forwards test request signal that client terminal 20 sends according to the identification information of the 2nd terminal to the 2nd terminal.
Server 30 is the server of voice service platform, and after client terminal 20 sends test request signal to server 30 according to identification information, server 30 transmitted test request signal is to first terminal. obtaining the response signal of the state for representing first terminal at first terminal in response to test request signal, after send response signal to server 30, server 30 forwards this response signal to client terminal 20. test request signal can be replied by preset signals for first terminal, and the signal after response, the reception of voice data replied, when response signal is preset signals, server 30 forwards the voice data of client terminal 20 issue to first terminal, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, server 30 forwards test request signal that client terminal 20 resends according to identification information to first terminal, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal 20 obtains the identification information of the 2nd terminal, wherein, 2nd terminal can be landline telephone, it can also be mobile communication equipment, identification information according to the 2nd terminal sends test request signal to server 30, server 30 forwards the test request signal of the 2nd terminal to the 2nd terminal, the issuing process of whole voice data is made to reach the effect of test automatically.
The server 30 of voice service platform can configure the mode of E1 interface and Dispatching Exchange System, administrative soft switch system and local telephone network interconnection, and the mode such as software design patterns signaling, in many ways calls out to meet simultaneously. In addition, the delivery system of voice data can configuration network phone (VoiceOverInternetProtocol, referred to as VOIP) interface, user's module, relaying module, audio-frequency module, recording module etc., can directly connect soft switching server, answer the call outward, public switched telephone network (PublicSwitchedTelephoneNetwork, referred to as PSTN)/programmable switch (PrivateAutomaticBranchExchange, referred to as PABX), meeting-place audio access etc.
Can selection of land, server comprises initialize module, call processing module, maintenance management module, resource management module, dispatching management module, database module, surveillance and tracking module, warning information processing module and web page query. Wherein, initialize module, for carrying out initialize operation and detection to the hardware of system; Call processing module, performs process with to voice data; Maintenance management module, for performing detection, supervision and diagnosis service to each several part hardware of system; Resource management module, for performing scheduling, distribution to the resource of system; Dispatching management module, for the connection of multiple client terminal is performed management, and the data with client terminal carry out alternately; Database module, for performing management to the data of system; Surveillance and tracking module, for monitoring, the calling process of tracking system, and performs inspection, analysis, tracking to system; Warning information processing module, for the treatment of the warning information of, reporting system, and sets up, preserves the file of warning information; Web page query, for inquiring about and download the content of webpage.
In embodiments of the present invention, the delivery system of voice data comprises numeral relaying card 10, client terminal 20 and server 30, voice data are obtained by numeral relaying card 10, the identification information of first terminal is obtained by client terminal 20, test request signal is sent to server according to identification information, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to server 30, by server transmitted test request signal to first terminal, transponder response signal is to client terminal 20, when response signal is preset signals, server 30 forwards the voice data of client terminal 20 issue to first terminal, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, server 30 forwards test request signal that client terminal 20 resends according to identification information to first terminal, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, server 30 forwards test request signal that client terminal 20 sends according to the identification information of the 2nd terminal to the 2nd terminal, reach the effect carrying out test automatically when voice data publication.
Below in conjunction with preferred embodiment, the delivery system of the voice data of the embodiment of the present invention is described.
Fig. 2 is the schematic diagram of the delivery system of voice data according to a second embodiment of the present invention. As shown in Figure 2, the delivery system of these voice data comprises: client terminal 21, client terminal 22, server 30, terminal 41 and terminal 42.
Client terminal 20 comprises client terminal 21 and client terminal 22. Client terminal 21 and client terminal 22 can send test request signal respectively to server 30, terminal is asked to receive voice data by server 30, can be made up of panel computer and software, user, by the identification information of the man-machine interaction interface input first terminal of client terminal 20, makes client terminal 20 obtain the identification information of first terminal; Client terminal 20 by network at transmission control protocol/Internet Protocol (TransmissionControlProtocol/Internet, referred to as TCP/IP) under, identification information according to first terminal sends test request signal to server 20, server 30 passes through common exchanging telephone network PSTN transmitted test request signal to first terminal, this first terminal is terminal 41, and terminal 41 is mobile phone. Such as, under 2M bandwidth, transmitted test request signal is to first terminal, and this first terminal can comprise multiple terminal, and this terminal can mobile phone for being under wireless communication status, it is possible to think the landline telephone being under wireless network PSTN state. Wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtain the response signal of the state for representing first terminal, first terminal sends response signal to server 30 by common exchanging telephone network PSTN, and server 30 passes through TCP/IP transponder response signal to client terminal 20. When response signal is preset signals, client terminal 20 issues voice data to server 30, and server 30 forwards voice data to first terminal; When responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal 20 resends test request signal to server 30 by network identification information according to first terminal under TCP/IP, server 30 by common exchanging telephone network PSTN transmitted test request signal to first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal 20 sends test request signal to server 30 by network identification information according to the 2nd terminal under TCP/IP, server 30 passes through common exchanging telephone network PSTN transmitted test request signal to the 2nd terminal, the mode of the 2nd terminal response test request signal is identical with the mode of first terminal, 2nd terminal can be terminal 42, and terminal 42 is landline telephone.
Can selection of land, utilize existing telephone network to realize the notice of voice and text, it is possible to conveniently to be integrated in existing communication system, utilize scheduling special line, administration telephone, local telephone network, mobile phone to carry out convergence voice notice in many ways. This system possesses that text voice synthesis is issued, issued the display of result form color, number route looks into combination soon, the fuzzy inquiry of sound sequence, process detect automatically, voice operating prompting, a key merge generally call scheduling, dilatory scheduling of touching screen, the prompting of Icon Color state outcome, recording review browser look into listen, telephone conference, the function such as phone testing results, reach and carry out the automatic effect tested when voice data publication.
As a kind of optional embodiment, the delivery system of voice data is by voice service platform client software, the telephone system composition of voice service Platform Server and software, dedicated voice disposable plates card and user, the process of telephone exchange, speech processes, signaling, the management of meeting scheduling controlling, recording process can be provided, the functions such as WEB service. By selecting computer telephone integration (ComputerTelecommunicationIntegration, referred to as CTI) system, adopt the operating mode of convergence voice service platform server+voice service platform client, thus meet the comprehensive needs generally calling communication and network inquiry, convenient from now on to the expanded application of system, reach the effect carrying out test automatically when voice data publication.
Fig. 3 is the schematic diagram of the software framework of client terminal according to embodiments of the present invention. As shown in Figure 3, this client terminal comprises User Interface, database, control layer, communication layers, has the function of voice issue, telephone conference, testing results. The function of voice issue, telephone conference, testing results is shown by user interface, by obtaining the data information of database, the data information of database is transferred to control layer carry out the relating operations such as explanation again, carries out alternately finally by communication layers and server. Client terminal can be made to obtain the identification information of first terminal by the software framework of client terminal, identification information according to first terminal sends test request signal to first terminal, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; When response signal is preset signals, issue voice data to first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, resend test request signal to first terminal according to the identification information of first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, send test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
Fig. 4 is the user interface schematic diagram of client terminal according to embodiments of the present invention. As shown in Figure 4, the interface of this client terminal comprises menu bar, function button, resource hurdle, communication display space and status bar.
The function that client terminal can be performed by the menu bar of client terminal is shown by the mode of stratum, be client terminal most function provide functional entrance, can selection of land, the order that the application program of client terminal can use almost all can be put into. Function button comprises the quick botton of the order in the menu bar of client terminal, resource hurdle comprises the identification information of the terminal of the reception voice data set in advance, such as, number book, the parameters such as the identity of call object, title, call routing, number, volume, resource hurdle comprises the identification information of grouping. Communication display space comprises client terminal and the server communications status in communication process, and status bar comprises the current state of terminal, such as, terminal the line is busy state, the non-response status of ring, replys state unconfirmed, notify status.
The software of this client terminal is voice service platform client software, has first needed the setting of the graphical operation interface of client terminal, it is possible to carried out the setting at complete operation interface by the menu bar of the user interface of this client terminal or function button. Pass through menu bar, the interactive operation such as input, meeting schedule creating, conference process control, Identity Management and operating result inquiry that function button, resource hurdle can complete speech text, status surveillance can be realized by communication display space and status bar, and then realize the functions such as a key generally calls, voice is issued automatically, telephone conference scheduling, testing results. By the service requirements of the delivery system of voice data with realize automatically or timing one key text voice notice, a key merge generally call scheduling, dilatory scheduling of touching screen, number route Rapid Combination, fuzzy spelling head inquiry, the prompting of Icon Color state outcome, process detect automatically, voice operating prompting, issue the display of result form color, recording review browser and look into and listen, reach and carry out the automatic effect tested when voice data publication.
Can selection of land, client terminal adopts ripe Microsoft.Net technology, it may also be useful to Framework3.5sp1 framework designs, it is to increase the stability of the delivery system of voice data, can ensure that system has good visualized graphs interactive interface simultaneously, meet modern brief operational requirements.
The client terminal of the delivery system of the voice data of the embodiment of the present invention can support that the group of fast and flexible selects function, it is configured with perfect number book, route database, can add, delete and revise the parameters such as the identity of call object, title, call routing, number, volume flexibly, can by grouping information rapid saving, a key calls calling; Select user flexibly, realize a key initiate point exhale, select exhale, group calling, group busy, full-automatic calling process, it is possible to automatically detection of call state, has automatically to chase after and exhales, heavily exhales selection, can supporting that office is to preliminary election, dispatcher station utilizes icon and color to show calling state in real time; Support the automatic timing issue of leader's speech recording, text-converted voice; Situation is set according to circuit concurrent or repeat examination one by one and exhale default personnel, automatically voice is play after detecting called ring state, response status, finish and carry out confirming prompting, record notify status simultaneously, such as, subscriber busy state, the non-response status of ring, reply state unconfirmed, notify status for user's inquiry, reach the effect carrying out automatically test when voice data publication.
The software of server adopts database design theory most advanced at present and physical platform, is completely carry out designing the system information model set up according to semantic data modelling technique (ICAMDefinitionMethod, referred to as IDEF1X).
Fig. 5 is the schematic diagram of the software configuration of server according to embodiments of the present invention. As shown in Figure 5, the schematic diagram of the software configuration of this server comprises: initialize module, call processing module, maintenance management module, resource management module, dispatching management module, database module, warning information processing module, surveillance and tracking module and web server module.
Initialize module is used for device hardware is carried out initialize operation and detects, and registration available resources, ensure the operability of system.
Call processing module is used for telephone exchange and speech processes, comprises the affairs such as process of getting detection, transmitting-receiving number, number analysis, the process that continues, calling management of process, process sound transmission detection control, various signaling.
Maintenance management module is for detecting system components hardware, monitor and diagnose service, it is possible to guarantee that system device function is run errorless.
Resource management module is used for scheduling, the distribution of system resource, as the use of the use of DTMF hair device, microsoft foundation class storehouse (MicrosoftFoundationClass, referred to as MFC) transceiver, meeting resource take with discharge, text voice synthesis process, recording process, playback process etc.
Dispatching management module is used for the connection management control of multiple dispatching client, with the data interaction of dispatching client, it is achieved the realization of meeting scheduling controlling and management function.
The management etc. of the management of database module management system inning certificate, user data, number book, preservation and the management of call service group's information, the preservation of recording file and management, the preservation calling out result and management, daily record file, all can not cause the interruption of system to the management maintenance of various data and can make an immediate response.
The warning information file that the various alarm that warning information processing module is produced by software and hardware for the treatment of, reporting system and foundation, preservation are all.
Surveillance and tracking module can monitor, follow the tracks of calling process, it is provided that data supply inspection, analyze, follow the trail of, the convenient diagnosis to system problem.
Web server module provides the service function such as web page interrogation, download, has very strong semantic meaning representation ability, it is possible to expressing the various knowledge in actual demand, specification easily and directly, system design is simple, clear, easy to understand.
Each task module of said system adopts Structured Design mode, adding of the maintenance of any one module, renewal and new module all can not have influence on other existing module, have safeguard simple, upgrade easily characteristic and there is certain self-healing ability, it is to increase the reliability of system.
The delivery system of the voice data of the embodiment of the present invention is also exchange of electric power net voice service platform. Exchange of electric power net voice service platform needs to provide fusion access technology, utilizes existing telephone network to realize the calling of dial telephone system rapidly and efficiently; Separately need to providing graphical operation interface, support up-to-date touch screen technology, easy, to realize voice issue intuitively various operations, to embody the development of state-of-the-art technology level in the present age, reach the effect carrying out test automatically when voice data publication.
The embodiment of the present invention additionally provides the dissemination method of a kind of voice data. It should be noted that, the dissemination method of these voice data can be performed by the delivery system of the voice data of the embodiment of the present invention.
Fig. 6 is the schema of the dissemination method of voice data according to a first embodiment of the present invention. As shown in Figure 6, the delivery system of these voice data comprises the following steps:
Step S601, client terminal obtains the identification information of first terminal.
Voice issuing function can be the issuing function that designated telephone is notified by platform or leads recording speech. First terminal receives voice data, and user obtains voice by first terminal. The identification information of first terminal is for identifying the information of first terminal, it is possible to be the telephone number of first terminal, it is possible to think the title of first terminal, and the identification information of first terminal can be multiple, and such as, first terminal has multiple telephone number. The identification information of first terminal can prestore in the client, it is possible to the form of grouping stores. When this identification information stores in the form to organize, it is possible to select separately the identification information of certain first terminal, it is also possible to free many items chooses identification information, it is also possible to all selected by the identification information of this group, it is achieved put exhale, select exhale, the function of group calling.
Step S602, client terminal sends test request signal to first terminal according to the identification information of first terminal.
Client terminal sends test request signal to first terminal according to the identification information of first terminal, test request signal is for asking first terminal to receive the signal of voice data, it can be the signal of calling first terminal reception voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal.
Step S603, when response signal is preset signals, client terminal issues voice data to first terminal.
Judging whether response signal is preset signals, preset signals is the response signal of first terminal when receiving voice data and then obtain voice, such as, and response acknowledgement signal. When to respond signal be preset signals, client terminal issues voice data to first terminal, first terminal and then get voice corresponding to voice data.
Step S604, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal.
If it is determined that when going out to respond signal not for preset signals, judge first terminal is in response to whether the number of times of test request signal reaches default testing time, if it is determined that go out first terminal when not reaching default testing time in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal. Can selection of land, client terminal dials the number of first terminal according to the identification information of first terminal again according to the configuration rule of client terminal, and calling first terminal receives voice data.
Step S605, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
After judging whether the number of times of first terminal in response to test request signal reaches default testing time, if it is determined that the number of times going out test request signal reaches default testing time, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, carry out the lower issue taking turns voice data, reach the effect carrying out test automatically when voice data publication.
The embodiment of the present invention obtains the identification information of first terminal by client terminal; Client terminal sends test request signal to first terminal according to the identification information of first terminal, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; When response signal is preset signals, client terminal issues voice data to first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal; When responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, 2nd terminal and first terminal are all the terminal of telephone system, reach the effect carrying out test automatically when voice data publication.
Mode is optionally implemented as one, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal resends test request signal according to the identification information of first terminal and comprises to first terminal: when responding number of times in response to test request signal of the signal signal that is that the line is busy and first terminal and do not reach default testing time, client terminal resends test request signal to first terminal according to the identification information of first terminal, wherein, the line is busy, and signal is for representing the signal that first terminal is taken when calling out, it can be the busy-back signal of first terminal, or when responding the signal signal that be that the line is busy and response signal is not ringing signal, when first terminal does not reach default testing time in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal, wherein, ringing signal is for representing that first terminal is in the signal of the state of connection. can selection of land, owing to network reason causes signal to be deteriorated, make response signal for the line is busy signal and response signal are not ringing signal.
Mode is optionally implemented as one, when responding signal and do not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, client terminal sends test request signal according to the identification information of the 2nd terminal and comprises to the 2nd terminal: when responding number of times in response to test request signal of the signal signal that is that the line is busy and first terminal and reach default testing time, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, takes turns issue under carrying out; Or when responding the signal signal that be that the line is busy and response signal is not ringing signal, client terminal is when first terminal reaches default testing time in response to the number of times of test request signal, identification information according to the 2nd terminal sends test request signal to the 2nd terminal, issue is taken turns under carrying out, can selection of land, when the number of times of test request signal reaches default testing time, system malfunctions, display fault information, and fault information is preserved.
Can selection of land, when default testing time is 1 time, when responding number of times in response to test request signal of the signal signal that is that the line is busy and first terminal and reach 1 time, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal not receiving these voice data, and request the 2nd terminal receives voice data. Receive after voice data in request the 2nd terminal, it is possible to identification information according to first terminal sends test request signal to first terminal again, so circulates. Also namely, client terminal first abandons the calling to first terminal, calls out follow-up called 2nd terminal. After calling the 2nd terminal, then call out first terminal, after calling first terminal success, stop this calling process.
Mode is optionally implemented as one, when response signal is preset signals, before issuing voice data to first terminal, when respond signal for the line is busy signal and response signal be ringing signal time, client terminal judges whether response signal is acknowledge signal within the default time, and wherein, acknowledge signal is that test request signal is performed the signal of response by first terminal, namely, also first terminal at the appointed time in get machine; If client terminal judges that response signal is acknowledge signal within the default time, also it is, first terminal at the appointed time in get machine, judge whether first terminal confirms acknowledge signal, if client terminal judges that acknowledge signal is confirmed by first terminal, it is determined that response signal is preset signals, wherein, after client terminal issues voice data to first terminal, play the voice that voice data are corresponding.
Can selection of land, after judging that whether acknowledge signal is confirmed by first terminal, if client terminal judges that acknowledge signal is not confirmed by first terminal, then repeat to send test request signal 3 times, if calling out difference for a long time, can stop call by the personnel Non-follow control of notice.
Mode is optionally implemented as one, when responding signal and not reaching default testing time for preset signals and first terminal in response to the number of times of test request signal, identification information according to first terminal resends test request signal and comprises to first terminal: if client terminal judges that response signal is not acknowledge signal within the default time, and first terminal is not when reaching default testing time in response to the number of times of test request signal, client terminal resends test request signal to first terminal according to the identification information of first terminal.
Mode is optionally implemented as one, when response signal is for preset signals and first terminal reach default testing time in response to the number of times of test request signal, client terminal sends test request signal according to the identification information of the 2nd terminal and comprises to the 2nd terminal: if client terminal judges that response signal is not acknowledge signal within the default time, also it is, for the non-acknowledge signal of ring, and first terminal reaches default testing time in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
Can selection of land, when default testing time is 1 time, when to respond signal be the non-acknowledge signal of ring and first terminal reach 1 time in response to the number of times of test request signal time, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal not receiving these voice data, and request the 2nd terminal receives voice data. Receive after voice data in request the 2nd terminal, it is possible to identification information according to first terminal sends test request signal to first terminal again, so circulates. Also namely, client terminal first abandons the calling to first terminal, calls out follow-up called 2nd terminal. After calling the 2nd terminal, then call out first terminal, after calling first terminal success, stop this calling process.
Can selection of land, the terminal that the test request Chief Signal Boatswain time is not responded, such as, test request signal is responded not yet when calling out 30 seconds, if this terminal also has other identification information, such as, except when outside the telephone number of front client calls, also having other telephone number, other identification information according to this terminal sends test request signal to terminal in turn, until test request signal is responded by this terminal, obtain response signal.
Mode is optionally implemented as one, before client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, client terminal exports information, wherein, information is for pointing out the information of the state of first terminal, such as, the information that the communication process of first terminal and client terminal breaks down, it is possible to pointed out by colouring information, icon information, sound information; The state of first terminal is carried out record by client terminal, is convenient to subsequent query.
Can selection of land, after client terminal voice data publication terminates, for future reference to voice data is reviewed, and automatically generates voice and issues record, it is possible to the state of first terminal is shown by form, such as, represented the status information of first terminal in form by color. Client terminal can also automatically generate recording list after voice data publication terminates, and network, phone can be supplied to repeat inquiry.
Below in conjunction with a kind of preferred embodiment, the technical scheme of the present invention is described.
Fig. 7 is the schema of the dissemination method of voice data according to a second embodiment of the present invention. As shown in Figure 7, the dissemination method of these voice data comprises the following steps:
Step S701, enters voice service platform.
This voice service platform is the delivery system of the voice data of the embodiment of the present invention, it is possible to for performing the dissemination method of the voice data of the embodiment of the present invention. Preferably, the user interface of the client terminal of voice service platform is opened.
Step S702, arranges voice.
Setting to be sent to the voice data of first terminal.
Step S703, arranges the identification information to be notified.
Setting to be notified the identification information receiving the first terminal of voice data, such as, arranges the telephone number being notified to receive the first terminal of voice data, when first terminal has multiple telephone number, arranges multiple telephone number.
Step S704, starts to send test request signal.
Start to send test request signal to first terminal.
Step S705, judges the response signal signal that is whether that the line is busy.
Whether whether the response signal judging first terminal is that the line is busy signal also, is busy tone. If it is determined that go out to respond signal for the line is busy signal, perform step S706. If it is determined that going out to respond signal is not the line is busy signal, perform step S710.
Step S706, judges whether to reach default testing time.
If it is determined that go out to respond signal for the line is busy signal, judge first terminal is in response to whether the number of times of test request signal reaches default testing time. If it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, perform step S707, if it is determined that go out first terminal not reach default testing time in response to the number of times of test request signal, perform step S709.
Step S707, exports information and record.
If it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, export information, the information that this information can break down for the communication process of first terminal and client terminal, can be pointed out by colouring information, icon information, sound information, and this information is carried out record.
Step S708, takes turns issue under carrying out.
Obtain the identification information of the 2nd terminal, identification information according to the 2nd terminal sends test request signal to the 2nd terminal, and the mode of the mode of the response signal of client executing the 2nd terminal after receiving test request signal and the client executing first terminal response signal after reception test request signal is identical.
Step S709, replays according to configuration rule.
If it is determined that go out first terminal not reach default testing time in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, also, according to the number of configuration rule replay first terminal.
Step S710, whether response signal is ringing signal.
If it is determined that going out to respond signal is not the line is busy signal, judge to respond whether signal is ringing signal. If it is determined that when to go out to respond signal be ringing signal, perform step S711, if it is determined that going out to respond signal is not ringing signal, perform step S723.
Step S711, judges whether response signal is acknowledge signal.
If it is determined that when to go out to respond signal be ringing signal, judge whether response signal is acknowledge signal within the default time, and also, whether first terminal gets machine within the default time. If it is determined that going out to respond signal is acknowledge signal, perform step S712, if it is determined that going out to respond signal is not acknowledge signal, perform step S720.
Whether step S712, confirm acknowledge signal.
If it is determined that going out to respond signal is acknowledge signal, judges whether to be confirmed by acknowledge signal, if it is determined that go out, acknowledge signal is confirmed, perform step S713, confirm if it is determined that go out not have correspondence to answer signal, perform step S718.
Step S713, plays notice voice.
After being confirmed by acknowledge signal, this acknowledge signal is preset signals, plays the notice voice that voice data are corresponding.
Step S714, whether detection has * key signals.
After playing notice voice, whether detection receives the signal that user presses * key and produces. If receiving the signal that user presses * key and produces, the voice data of first terminal being replayed, performing step S713, if not receiving the signal that user presses * key and produces, performing step S715.
Step S715, whether detection has # key signals.
If not receiving the signal that user presses * key and produces, whether detection receives the signal that user presses # key and produces. If receiving the signal that user presses # key and produces, terminating the broadcasting of the voice data to first terminal, performing step S716, if not receiving the signal that user presses # key and produces, the voice data of first terminal being replayed automatically, perform step S713.
Step S716, normally issues.
If receiving the signal that user presses # key and produces, according to client terminal arranging voice and arrange the identification information of notice, normally issue.
Step S717, takes turns issue under carrying out.
By client terminal, the 2nd terminal is carried out the issue of voice data, makes the user of the 2nd terminal listen to the corresponding voice of voice data.
Step S718, normally issues.
Confirm if it is determined that go out not have correspondence to answer signal, according to client terminal arranging voice and arrange the identification information of notice, normally issue.
Step S719, takes turns issue under carrying out.
Judging not confirmed by acknowledge signal, voice is being set according to client terminal and the identification information of notice is being set, after carrying out normally issuing, by client terminal, the 2nd terminal is carried out the issue of voice data, make the user of the 2nd terminal listen to the corresponding voice of voice data.
Step S720, judges whether to reach preset times.
If it is determined that going out to respond signal within the default time is not acknowledge signal, judge first terminal is in response to whether the number of times of test request signal reaches default testing time. If it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, perform step S721, reach arrive in response to the number of times of test request signal preset testing time, execution step S709 if it is determined that go out first terminal.
Step S721, exports information and record.
If it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, export information, the information that this information can break down for the communication process of first terminal and client terminal, can be pointed out by colouring information, icon information, sound information, and this information is carried out record.
Step S722, takes turns issue under carrying out.
After exporting information and record, by client terminal, the 2nd terminal is carried out the issue of voice data, make the user of the 2nd terminal listen to the corresponding voice of voice data.
Whether step S723, reach default testing time.
If it is determined that when going out to respond signal not for ringing signal, judge first terminal is in response to whether the number of times of test request signal reaches default testing time. If it is determined that going out to respond signal is not ringing signal, if it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, perform step S724, if it is determined that going out to respond signal is not ringing signal, if it is determined that go out first terminal not reach default testing time in response to the number of times of test request signal, perform step S726.
Step S724, exports information and record.
If it is determined that go out first terminal to reach default testing time in response to the number of times of test request signal, export information and record, the information that this information can break down for the communication process of first terminal and client terminal, can be pointed out by colouring information, icon information, sound information, and this information is carried out record.
Step S725, takes turns issue under carrying out.
After exporting information and record, by client terminal, the 2nd terminal is carried out the issue of voice data, make the user of the 2nd terminal listen to the corresponding voice of voice data.
Step S726, replays according to configuration rule.
If it is determined that going out to respond signal is not ringing signal, if it is determined that go out first terminal not reach default testing time in response to the number of times of test request signal, client terminal sends test request signal to the 2nd terminal according to the identification information of the 2nd terminal, namely, also according to the number of configuration rule replay first terminal.
Can selection of land, voice issuing function is the issuing function being carried out designated telephone by platform notifying voice or leader's recording speech, support that the group of fast and flexible selects function, number book that system configuration is perfect, route database, can add, delete and revise the parameters such as the identity of call object, title, call routing, number, volume flexibly, grouping information rapid saving, a key calls calling; Select user one key to initiate point flexibly to exhale, select and exhale, group calling, group busy; Automatically calling out process, automatic detection of call state, have automatically to chase after and exhale, heavily exhale selection, support office is to preliminary election, and dispatcher station utilizes icon and color to show calling state in real time; Support the automatic timing issue of leader's speech recording, text-converted voice; Situation is set according to circuit concurrent or repeat examination one by one and exhale default personnel, detects called ring state, after response status being detected, automatically play voice, carry out confirming to point out after broadcasting voice is complete, record notify status simultaneously.
Can selection of land, have the wheel of other telephone number to select other number call the terminal of " do not cry for a long time should ", such as, also do not reply within calling out 30 seconds, if this terminal is also identified by other telephone number, other telephone number is called out; Called to " subscriber busy ", first calls out follow-up called number, and this number is exhaled in recirculation examination, and wherein, called is called terminal; Called to " ring is not replied " first calls out follow-up called number, and this number is exhaled in recirculation examination; Called to " replying unconfirmed " repeats calling three times; If still calling out obstructed for a long time, can stop call by the personnel Non-follow control of notice.
Can selection of land, the operation interface application icon of client terminal shows the state called out in time, and list display number group calling recording status, recording status should obviously indicate the user failed to give notice by color; Client terminal supported web page inquiry notice result; The operation interface of client terminal can realize the voice music prompting operation of terminal call process, dispatcher station color during terminal response and icon reminds; The key entirety that the operation interface of client terminal can realize in voice notification procedure carries out object identity conversion, and manually carries out object identity conversion, it is also possible to perform quiet listening to, volume adjusting etc.; The operation interface of client terminal can be implemented in can relay outside access voice while yardman broadcasts voice; The operation interface of client terminal can realize voice and issue end one key startup " roll-call " function, and omnidistance recording is for future reference reviews; The operation interface of client terminal can realize automatically generating voice and issue record, shown by form text color, first terminal is receiving the state of test request signal, such as, the state that voice data send is represented, with orange representing voice data state unconfirmed, represent the state that voice data do not receive by redness by green; The operation interface of client terminal can realize automatically generating recording list, can supply network, phone to repeat to look into and listen, reach the effect carrying out when voice data publication automatically testing.
The embodiment of the present invention can based on the associated person information of telephone exchange net, by the valve value of the voice issue plan that configures and setting, it is achieved full-automaticization that voice notice is issued. By setting plan, it is possible to regularly start or terminate the distribution scheme specified for fixed time, it is achieved that voice notifies the unmanned on duty of issuing process, and generates form for inquiry. Auto answer can realize the auto answer testing callee, it is achieved that the automatization that callee responds and the test to unmanned called subscriber on duty point, it is achieved that voice notice issues automatization, reaches the effect carrying out automatic test when voice data publication.
The embodiment of the present invention, by the state residing for the intelligent real-time analysis to running status, Acquisition channel state and opposite end, dynamically performs subsequent operations according to concrete state. The queue optimization of each passage, by the analysis to the state residing for channel status and opposite end, is distributed by platform, and then generates majorizing sequence. The majorizing sequence generated efficiently avoid the conflict in operational process, and the dial mode of single called point is optimized, and flow high efficiency is stablized, it is achieved that run process intelligent.
The embodiment of the present invention, by the real time discriminating to dtmf signal, obtains state and the information of called terminal in operational process, is presented in real time by this category information, it may also be useful to family obtains status information intuitively, it is achieved that data real-time analysis presents.
The telephone conference of the embodiment of the present invention can take phone initiation or participation and the multiple mode such as client terminal initiation or participation to realize, for telephone conference, the various rolls such as chairman, host, audience can be set, and achieve subsidiary functions such as closing sound recording, embody the variation of conference model.
The embodiment of the present invention adopts cloth management framework, client terminal software does not rely on any external equipment, after being connected to dispatch data net, client computer can be any computer of power system, support the multiple functions such as long-range operation, long-range maintenance, Multi-Machine Synchronous operation, it is achieved that distributed management architecture.
The platform of the embodiment of the present invention adopts the mode of authority management, effectively ensure that the security of platform. The multiple parameters of running software can be configured by user, has enriched the authority of user, it provides the user's control mode become more meticulous, it is achieved that the control mode that safety is meticulous.
It should be noted that, can perform in the computer system of such as one group of computer executable instructions in the step shown in the schema of accompanying drawing, and, although showing logical order in flow charts, but in some cases, it is possible to be different from the step shown or described by the execution of order herein.
The embodiment of the present invention additionally provides the distributing device of a kind of voice data.
Fig. 8 is the schematic diagram of the distributing device of voice data according to embodiments of the present invention. As shown in Figure 8, the distributing device of these voice data comprises: acquiring unit 50, the first transmission unit 60, release unit 70, the 2nd transmission unit 80 and the 3rd transmission unit 90.
Acquiring unit 50, for obtaining the identification information of first terminal.
First transmission unit 60, test request signal is sent to first terminal for the identification information according to first terminal, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal.
Release unit 70, for when response signal is preset signals, issuing voice data to first terminal.
2nd transmission unit 80, for when not to be preset signals and first terminal do not reach default testing time in response to the number of times of test request signal to response signal, resending test request signal to first terminal according to the identification information of first terminal.
3rd transmission unit 90, for when response signal does not reach default testing time for preset signals and first terminal in response to the number of times of test request signal, according to the identification information of the 2nd terminal transmission test request signal to the 2nd terminal.
Can selection of land, 2nd transmission unit 80 is not for when the response signal signal that is that the line is busy and first terminal reach default testing time in response to the number of times of test request signal, identification information according to first terminal resends test request signal to first terminal, wherein, the line is busy, and signal is for representing the signal that first terminal is taken when calling out; Or the 2nd transmission unit 80 is for when the response signal signal that be that the line is busy and when to respond signal be not ringing signal, when first terminal does not reach default testing time in response to the number of times of test request signal, identification information according to first terminal resends test request signal to first terminal, wherein, ringing signal is for representing that first terminal is in the signal of the state of connection.
Can selection of land, the 3rd transmission unit 90 for when the response signal signal that is that the line is busy and first terminal reach default testing time in response to the number of times of test request signal, according to the identification information of the 2nd terminal transmission test request signal to the 2nd terminal; Or the 3rd transmission unit 90 is for when the response signal signal that be that the line is busy and when to respond signal be not ringing signal, when first terminal reaches default testing time in response to the number of times of test request signal, send test request signal to the 2nd terminal according to the identification information of the 2nd terminal.
The embodiment of the present invention obtains the identification information of first terminal by acquiring unit 50; Test request signal is sent to first terminal according to the identification information of first terminal by the first transmission unit 60, wherein, test request signal is for asking first terminal to receive the signal of voice data, first terminal is in response to test request signal, obtaining the response signal of the state for representing first terminal, send response signal is to client terminal; By release unit 70 when response signal is preset signals, issue voice data to first terminal; By the 2nd transmission unit 80 when response signal is not preset signals and first terminal do not reach default testing time in response to the number of times of test request signal time, resend test request signal to first terminal according to the identification information of first terminal; By the 3rd transmission unit 90 when response signal is not preset signals and first terminal reach default testing time in response to the number of times of test request signal time, identification information according to the 2nd terminal sends test request signal to the 2nd terminal, reaches the effect carrying out test automatically when voice data publication.
The embodiment of the present invention should meet, according to what current up-to-date development in science and technology proposed, the voice service platform that electric power dispatch management requires. System function meets automatic test request and other voice service requirement that the urgent message in automatic speech broadcast notice, emergency communication, voice broadcast and telephone network run, representative, practicality and perspective, there is extremely high cost performance, the related request meeting power emergency communication and the relevant modern management requirement dispatched in building. The realization of system will contribute to us to save a large amount of human and material resources in work from now on and realize a machine multiplex, power industry is had great practicality and economy, and the function of this system and use can also be extended further and be expanded, for power communication provides abundant means.
Obviously, the technician of this area should be understood that, each module of above-mentioned the present invention or each step can realize with general calculating device, they can concentrate on single calculating device, or it is distributed on network that multiple calculating device forms, can selection of land, they can realize with the program code that calculating device can perform, thus, they can be stored and perform by calculating device in the storage device, or they are made into respectively each integrated circuit modules, or the multiple module in them or step are made into single integrated circuit module realize. like this, the present invention does not limit and combines in any specific hardware and software.
The foregoing is only the preferred embodiments of the present invention, be not limited to the present invention, for a person skilled in the art, the present invention can have various modifications and variations. Within the spirit and principles in the present invention all, any amendment of doing, equivalent replacement, improvement etc., all should be included within protection scope of the present invention.

Claims (12)

1. the dissemination method of voice data, it is characterised in that, comprising:
Client terminal obtains the identification information of first terminal;
Described client terminal sends test request signal to described first terminal according to the identification information of described first terminal, wherein, described test request signal is for asking described first terminal to receive the signal of voice data, described first terminal is in response to described test request signal, obtain the response signal of the state for representing described first terminal, respond signal described in send to described client terminal;
When described response signal is preset signals, described client terminal issues described voice data to described first terminal;
When described response signal does not reach default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described client terminal resends described test request signal to described first terminal according to the identification information of described first terminal; And
When described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described client terminal sends described test request signal to described 2nd terminal according to the identification information of the 2nd terminal.
2. method according to claim 1, it is characterized in that, when described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described client terminal resends described test request signal to described first terminal according to the identification information of described first terminal and comprises:
When the described response signal signal that is that the line is busy and described first terminal do not reach described default testing time in response to the number of times of described test request signal, described client terminal resends described test request signal to described first terminal according to the identification information of described first terminal, wherein, it is described that the line is busy that signal is for representing the signal that described first terminal is taken when calling out; Or
When described response signal be not described the line is busy signal and described response signal for ringing signal time, when described first terminal does not reach described default testing time in response to the number of times of described test request signal, described client terminal resends described test request signal to described first terminal according to the identification information of described first terminal, wherein, described ringing signal is for representing that described first terminal is in the signal of the state of connection.
3. method according to claim 2, it is characterized in that, when described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described client terminal sends described test request signal to described 2nd terminal according to the identification information of the 2nd terminal and comprises:
When to be described the line is busy signal and described first terminal reach described default testing time in response to the number of times of described test request signal to described response signal, described client terminal sends described test request signal to described 2nd terminal according to the identification information of described 2nd terminal; Or
When described response signal be not described the line is busy signal and described response signal for described ringing signal time, described client terminal, when described first terminal reaches described default testing time in response to the number of times of described test request signal, sends described test request signal to described 2nd terminal according to the identification information of described 2nd terminal.
4. method according to claim 2, it is characterised in that, when described response signal is described preset signals, before issuing described voice data to described first terminal, described method also comprises:
When described response signal for described the line is busy signal and described response signal be described ringing signal time, described client terminal judges whether described response signal is acknowledge signal within the default time, wherein, described acknowledge signal is that described test request signal is performed the signal of response by described first terminal;
If described client terminal judges that described response signal is described acknowledge signal within the default time, judge whether described first terminal confirms described acknowledge signal; And
If described client terminal judges that described acknowledge signal is confirmed by described first terminal, determine that described response signal is described preset signals, wherein, after described client terminal issues described voice data to described first terminal, the voice that described voice data are corresponding is play.
5. method according to claim 4, it is characterized in that, when described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, resend described test request signal to described first terminal according to the identification information of described first terminal and comprise:
If described client terminal judges that described response signal is not described acknowledge signal within the described default time, and described first terminal is not when reaching described default testing time in response to the number of times of described test request signal, described client terminal resends described test request signal to described first terminal according to the identification information of described first terminal.
6. method according to claim 4, it is characterized in that, when described response signal is for described preset signals and described first terminal reach described default testing time in response to the number of times of described test request signal, described client terminal sends described test request signal to described 2nd terminal according to the identification information of described 2nd terminal and comprises:
If described client terminal judges that described response signal is not described acknowledge signal within the described default time, and described first terminal reaches described default testing time in response to the number of times of described test request signal, described client terminal sends described test request signal to described 2nd terminal according to the identification information of described 2nd terminal.
7. method according to claim 1, it is characterised in that, before described client terminal sends described test request signal to described 2nd terminal according to the identification information of described 2nd terminal, described method also comprises:
Described client terminal exports information, and wherein, described information is for pointing out the information of the state of described first terminal; And
The state of described first terminal is carried out record by described client terminal.
8. the distributing device of voice data, it is characterised in that, comprising:
Acquiring unit, for obtaining the identification information of first terminal;
First transmission unit, test request signal is sent to described first terminal for the identification information according to described first terminal, wherein, described test request signal is for asking described first terminal to receive the signal of voice data, described first terminal is in response to described test request signal, obtain the response signal of the state for representing described first terminal, respond signal described in send to client terminal;
Release unit, for when described response signal is preset signals, issuing described voice data to described first terminal;
2nd transmission unit, for when described response signal does not reach default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, resending described test request signal to described first terminal according to the identification information of described first terminal; And
3rd transmission unit, for when described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, sending described test request signal to described 2nd terminal according to the identification information of the 2nd terminal.
9. device according to claim 8, it is characterised in that,
Described 2nd transmission unit is used for when the described response signal signal that is that the line is busy and described first terminal do not reach described default testing time in response to the number of times of described test request signal, identification information according to described first terminal resends described test request signal to described first terminal, wherein, it is described that the line is busy that signal is for representing the signal that described first terminal is taken when calling out; Or
Described 2nd transmission unit is used for when described response signal is not described the line is busy signal and described response signal is not ringing signal, when described first terminal does not reach described default testing time in response to the number of times of described test request signal, identification information according to described first terminal resends described test request signal to described first terminal, wherein, described ringing signal is for representing that described first terminal is in the signal of the state of connection.
10. device according to claim 9, it is characterised in that,
Described 3rd transmission unit is used for sending described test request signal extremely described 2nd terminal when to be described the line is busy signal and described first terminal reach described default testing time in response to the number of times of described test request signal to described response signal according to the identification information of described 2nd terminal; Or
Described 3rd transmission unit is used for when described response signal is not described the line is busy signal and described response signal is not described ringing signal, when described first terminal reaches described default testing time in response to the number of times of described test request signal, send described test request signal to described 2nd terminal according to the identification information of described 2nd terminal.
The delivery system of 11. 1 kinds of voice data, it is characterised in that, described system comprises numeral relaying card, client terminal and server, wherein:
Described numeral relaying card is for obtaining described voice data;
Described client terminal is for obtaining the identification information of first terminal, test request signal is sent to described server according to described identification information, wherein, described test request signal is for asking described first terminal to receive the signal of described voice data, described first terminal is in response to described test request signal, obtain the response signal of the state for representing described first terminal, respond signal described in send to described server; And
Described server is for forwarding described test request signal to described first terminal, forward described response signal to described client terminal, when described response signal is preset signals, described server forwards the voice data extremely described first terminal that described client terminal is issued, when described response signal does not reach default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described server forwards the test request signal extremely described first terminal that described client terminal resends according to described identification information, when described response signal does not reach described default testing time for described preset signals and described first terminal in response to the number of times of described test request signal, described server forwards test request signal extremely described 2nd terminal that described client terminal sends according to the identification information of the 2nd terminal.
12. systems according to claim 11, it is characterised in that, described server comprises:
Initialize module, for carrying out initialize operation and detection to the hardware of described system;
Call processing module, performs process with to described voice data;
Maintenance management module, for performing detection, supervision and diagnosis service to each several part hardware of described system;
Resource management module, for performing scheduling, distribution to the resource of described system;
Dispatching management module, for the connection of multiple described client terminal is performed management, and the data with described client terminal carry out alternately;
Database module, for performing management to the data of described system;
Surveillance and tracking module, for monitoring, follow the tracks of the calling process of described system, and performs inspection, analysis, tracking to described system;
Warning information processing module, for the treatment of, report the warning information of described system, and set up, preserve the file of described warning information; And
Web page query, for inquiring about and download the content of webpage.
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