CN105653205A - User request processing method and system - Google Patents

User request processing method and system Download PDF

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Publication number
CN105653205A
CN105653205A CN201510994233.2A CN201510994233A CN105653205A CN 105653205 A CN105653205 A CN 105653205A CN 201510994233 A CN201510994233 A CN 201510994233A CN 105653205 A CN105653205 A CN 105653205A
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CN
China
Prior art keywords
request
user
asks
described target
navigation
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Pending
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CN201510994233.2A
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Chinese (zh)
Inventor
谢鹏
袁鹏飞
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Inspur Beijing Electronic Information Industry Co Ltd
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Inspur Beijing Electronic Information Industry Co Ltd
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Priority to CN201510994233.2A priority Critical patent/CN105653205A/en
Publication of CN105653205A publication Critical patent/CN105653205A/en
Pending legal-status Critical Current

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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/06Digital input from, or digital output to, record carriers, e.g. RAID, emulated record carriers or networked record carriers
    • G06F3/0601Interfaces specially adapted for storage systems
    • G06F3/0602Interfaces specially adapted for storage systems specifically adapted to achieve a particular effect
    • G06F3/061Improving I/O performance
    • G06F3/0611Improving I/O performance in relation to response time

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  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Human Computer Interaction (AREA)
  • Physics & Mathematics (AREA)
  • General Engineering & Computer Science (AREA)
  • General Physics & Mathematics (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)

Abstract

The invention discloses a user request processing method and system. The method comprises the following steps: obtaining user request types as well as methods and response templates corresponding to various types of user requests; respectively establishing request relationships between the various user requests and the corresponding methods and response templates; establishing a request navigation and storing the request relationships in the request navigation; setting the one-to-one corresponding relationships between the user requests and the methods and response templates as navigations; when user requests are received, finding corresponding relationships through the navigations to determine the methods and response templates, responding and then feeding back to the users; and if needing to modify the corresponding relationships between the requests and the methods and response templates, directly modifying in the navigations so that the response efficiency and maintenance efficiency of the users requests are improved.

Description

A kind of user asks treatment process and system
Technical field
The present invention relates to storage management software field, particularly relate to a kind of user and ask treatment process and system.
Background technology
When general storage management software process user asks, for different users request, all needing to define different methods and response template, when response user asks, some needs jump page.
Owing to the kind of request is more, corresponding method and corresponding template are also very complicated, and when the page needs redirect, needs spend the very long time to find and load method and the template of response, and response efficiency is lower, also comparatively time-consuming when developer modifies.
Summary of the invention
In view of this, the main purpose of the present invention is to provide a kind of user to ask treatment process and system, it is possible to respond user's request efficiently.
For achieving the above object, the present invention provides a kind of user and asks treatment process, comprising:
Obtain user to ask kind and ask corresponding method and response template with various types of user;
It is respectively various types of user request and sets up request relation with corresponding method and response template;
Set up request navigation, by described request relational storage in described request is navigated.
Preferably, also comprise after described request relational storage is in described request is navigated:
Receive the target user request of user, judge that described target user asks the need of page jump;
If it does, then carried out the page jump of described target user request by described request navigation;
Otherwise search described target user and ask corresponding goal approach, obtain target data according to described goal approach.
Preferably, the page jump carrying out described target user request that navigated by described request is comprised:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
Present invention also offers a kind of user and ask treatment system, comprising:
Determination module, asks kind for obtaining user and asks corresponding method and response template with various types of user;
Request relation sets up module, sets up request relation for being respectively various types of user request with corresponding method and response template;
Navigation setting module, for setting up request navigation, by described request relational storage in described request is navigated.
Preferably, described user asks treatment system also to comprise:
Page jump judges module, for receiving the target user request of user, judges that described target user asks the need of page jump;
Page jump module, for when described target user request needs page jump, carrying out the page jump of described target user request by described request navigation;
Data acquisition module, for when described target user request does not need page jump, searching described target user and ask corresponding goal approach, obtain target data according to described goal approach.
Preferably, described page jump module specifically for:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
Apply a kind of user provided by the invention and ask treatment process and system, obtain user and ask kind and ask corresponding method and response template with various types of user; Respectively various types of user request is set up request relation with corresponding method and response template; Set up request navigation, by described request relational storage in described request is navigated, by user please summation approach and response template between one to one relation be set to navigation, first corresponding relation defining method and response template is found through navigation when receiving user and ask, user is fed back to after responding, when if desired revising the corresponding relation asked between summation approach, response template, directly can make amendment in navigation, it is to increase user asks response efficiency and safeguards efficiency.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, it is briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only embodiments of the invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, it is also possible to obtain other accompanying drawing according to the accompanying drawing provided.
Fig. 1 is the schema that a kind of user of the present invention asks treatment process embodiment one;
Fig. 2 is the principle schematic that a kind of user of the present invention asks treatment process embodiment one;
Fig. 3 is the detail flowchart that a kind of user of the present invention asks treatment process embodiment one;
Fig. 4 is the structural representation that a kind of user of the present invention asks treatment system embodiment two.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, it is clear that described embodiment is only the present invention's part embodiment, instead of whole embodiments. Based on the embodiment in the present invention, those of ordinary skill in the art, not making other embodiments all obtained under creative work prerequisite, belong to the scope of protection of the invention.
Embodiment one:
The present invention provides a kind of user and asks treatment process, and Fig. 1 shows the schema that user of the present invention asks treatment process embodiment one, comprising:
Step S101: obtain user and ask kind and ask corresponding method and response template with various types of user;
User's request has multiple, and often kind of user's request has corresponding method and response template, it is determined that user asks the corresponding method of kind and various types of request and response template.
Step S102: be respectively various types of user request and set up request relation with corresponding method and response template;
Set up each user request and the request relation of corresponding method and response template.
Step S103: set up request navigation, by described request relational storage in described request is navigated.
Set up navigation, will ask relational storage in request navigation, can be screened out fast by navigation and ask corresponding method, response template.
The present embodiment is set up and after arranging navigation, user sends request, receives the target user request of user, judges that described target user asks the need of page jump;
If it does, then carried out the page jump of described target user request by described request navigation;
Otherwise search described target user and ask corresponding goal approach, obtain target data according to described goal approach.
The schematic diagram of process user's request is as shown in Figure 2.
Specifically, the page jump carrying out described target user request that navigated by described request is comprised:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
As shown in Figure 3, after setting navigation, user sends request operation to the present embodiment overview flow chart, first can judge whether to want jump page, if redirect, then can enter into navigation, finds corresponding method and response template, after performing corresponding method, obtains data; The data and the response template that obtain are assembled, and play up, upgrade the page, and be presented in face of user after assembling, if not needing page jump, then this request does not then need the examination of navigation.
A kind of user that application the present embodiment provides asks treatment process, obtains user and asks kind and ask corresponding method and response template with various types of user; Respectively various types of user request is set up request relation with corresponding method and response template; Set up request navigation, by described request relational storage in described request is navigated, by user please summation approach and response template between one to one relation be set to navigation, first corresponding relation defining method and response template is found through navigation when receiving user and ask, user is fed back to after responding, when if desired revising the corresponding relation asked between summation approach, response template, directly can make amendment in navigation, it is to increase user asks response efficiency and safeguards efficiency.
Embodiment two:
Present invention also offers a kind of user and ask treatment system, Fig. 4 shows the structural representation that user of the present invention asks treatment system embodiment two, comprising:
Determination module 101, asks kind for obtaining user and asks corresponding method and response template with various types of user;
Request relation sets up module 102, is connected with described determination module 101, sets up request relation for being respectively various types of user request with corresponding method and response template;
Navigation setting module 103, is connected with described determination module 101, for setting up request navigation, by described request relational storage in described request is navigated.
The present embodiment system also can comprise:
Page jump judges module, for receiving the target user request of user, judges that described target user asks the need of page jump;
Page jump module, for when described target user request needs page jump, carrying out the page jump of described target user request by described request navigation;
Data acquisition module, for when described target user request does not need page jump, searching described target user and ask corresponding goal approach, obtain target data according to described goal approach.
The above page jump module specifically can be used for:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
A kind of user that application the present embodiment provides asks treatment system, obtains user and asks kind and ask corresponding method and response template with various types of user; Respectively various types of user request is set up request relation with corresponding method and response template; Set up request navigation, by described request relational storage in described request is navigated, by user please summation approach and response template between one to one relation be set to navigation, first corresponding relation defining method and response template is found through navigation when receiving user and ask, user is fed back to after responding, when if desired revising the corresponding relation asked between summation approach, response template, directly can make amendment in navigation, it is to increase user asks response efficiency and safeguards efficiency.
It should be noted that, each embodiment in this specification sheets all adopts the mode gone forward one by one to describe, each embodiment emphasis illustrate be the difference with other embodiments, between each embodiment identical similar part mutually see. For system class embodiment, due to itself and embodiment of the method basic simlarity, so what describe is fairly simple, relevant part illustrates see the part of embodiment of the method.
Finally, also it should be noted that, herein, term " comprises ", " comprising " or its any other variant are intended to contain comprising of nonexcludability, so that comprise the process of a series of key element, method, article or equipment not only comprise those key elements, but also comprise other key elements clearly do not listed, or also comprise the key element intrinsic for this kind of process, method, article or equipment. When not more restrictions, the key element limited by statement " comprising ... ", and be not precluded within process, method, article or the equipment comprising described key element and also there is other identical element.
Above method provided by the present invention and system are described in detail, apply specific case herein and the principle of the present invention and enforcement mode have been set forth, illustrating just for helping the method understanding the present invention and core concept thereof of above embodiment; Meanwhile, for one of ordinary skill in the art, according to the thought of the present invention, all will change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.

Claims (6)

1. a user asks treatment process, it is characterised in that, comprising:
Obtain user to ask kind and ask corresponding method and response template with various types of user;
It is respectively various types of user request and sets up request relation with corresponding method and response template;
Set up request navigation, by described request relational storage in described request is navigated.
2. user according to claim 1 asks treatment process, it is characterised in that, also comprise after described request relational storage is in described request is navigated:
Receive the target user request of user, judge that described target user asks the need of page jump;
If it does, then carried out the page jump of described target user request by described request navigation;
Otherwise search described target user and ask corresponding goal approach, obtain target data according to described goal approach.
3. user according to claim 2 asks treatment process, it is characterised in that, the page jump being carried out described target user request by described request navigation is comprised:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
4. a user asks treatment system, it is characterised in that, comprising:
Determination module, asks kind for obtaining user and asks corresponding method and response template with various types of user;
Request relation sets up module, sets up request relation for being respectively various types of user request with corresponding method and response template;
Navigation setting module, for setting up request navigation, by described request relational storage in described request is navigated.
5. user according to claim 4 asks treatment system, it is characterised in that, also comprise:
Page jump judges module, for receiving the target user request of user, judges that described target user asks the need of page jump;
Page jump module, for when described target user request needs page jump, carrying out the page jump of described target user request by described request navigation;
Data acquisition module, for when described target user request does not need page jump, searching described target user and ask corresponding goal approach, obtain target data according to described goal approach.
6. user according to claim 5 asks treatment system, it is characterised in that, described page jump module specifically for:
In described request is navigated, search described target user ask corresponding destination request relation;
Determine that described target user asks corresponding goal approach and target response template according to described destination request relation;
Target data are obtained, according to described target data and the described target response template renewal page according to described goal approach.
CN201510994233.2A 2015-12-25 2015-12-25 User request processing method and system Pending CN105653205A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN108762853A (en) * 2018-06-19 2018-11-06 郑州云海信息技术有限公司 A kind of method, system and the equipment of storage management software response user's request
CN109784792A (en) * 2017-11-10 2019-05-21 菜鸟智能物流控股有限公司 Configuration method of storage space management system and related equipment

Citations (4)

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Publication number Priority date Publication date Assignee Title
CN101216823A (en) * 2007-01-04 2008-07-09 阿里巴巴公司 Website navigation system and website navigation method
CN101809572A (en) * 2007-09-28 2010-08-18 雅虎公司 System and method of inclusion of interactive elements on a search results page
US20150046493A1 (en) * 2013-08-07 2015-02-12 Microsoft Corporation Access and management of entity-augmented content
CN105138504A (en) * 2015-09-07 2015-12-09 北京恒华伟业科技股份有限公司 Report generation method and report engine

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN101216823A (en) * 2007-01-04 2008-07-09 阿里巴巴公司 Website navigation system and website navigation method
CN101809572A (en) * 2007-09-28 2010-08-18 雅虎公司 System and method of inclusion of interactive elements on a search results page
US20150046493A1 (en) * 2013-08-07 2015-02-12 Microsoft Corporation Access and management of entity-augmented content
CN105138504A (en) * 2015-09-07 2015-12-09 北京恒华伟业科技股份有限公司 Report generation method and report engine

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN109784792A (en) * 2017-11-10 2019-05-21 菜鸟智能物流控股有限公司 Configuration method of storage space management system and related equipment
CN109784792B (en) * 2017-11-10 2023-08-08 菜鸟智能物流控股有限公司 Configuration method of storage space management system and related equipment
CN108762853A (en) * 2018-06-19 2018-11-06 郑州云海信息技术有限公司 A kind of method, system and the equipment of storage management software response user's request

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