CN105635294A - Community service system and working method thereof - Google Patents
Community service system and working method thereof Download PDFInfo
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- CN105635294A CN105635294A CN201610010123.2A CN201610010123A CN105635294A CN 105635294 A CN105635294 A CN 105635294A CN 201610010123 A CN201610010123 A CN 201610010123A CN 105635294 A CN105635294 A CN 105635294A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
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Abstract
The invention discloses a community service system and a working method thereof, relating to an intelligent system and the working method thereof and particularly relating to a service system applied to a community and the working method thereof. The community service system which enables community citizens to participate in community management and can be convenient for an old person to take exercise in the community is provided. A portable device comprises a call button and an emergency button, wherein the call button is capable of realizing a bidirectional call function, and the emergency button is used for coping with an emergency condition; the old person can use the call button to seek help from a community service center; and the old person when encountering the emergency condition presses down the emergency button, so that the community service center can promptly know position information of the old person, arrives timely and provides the help. The community service system comprises a community management module; and the community management module is used for entering community management work conveniently and quickly by the community citizens, enables the community citizens to participate in the community management to offer advices and suggestions for the development of the community, and simultaneously can monitor a use situation of property management fees to avoid black box operation.
Description
Technical field
The present invention relates to a kind of intelligence system and method for work thereof, particularly relate to a kind of service system being applied to community and method of work thereof.
Background technology
Along with the development of economic society, intellectuality is increasingly becoming the direction of community development. It is currently undertaken by the enterprise that intelligence community builds to have a lot, but the overwhelming majority is all based on the exploitation of product and the expansion of sensing layer and application layer, based on the intellectuality of all kinds of sensing datas. It is also few that structure comprises the scheme of the service type system of payment function on data classification, information integration and line, there is bigger blank.
State Intellectual Property Office 2014-02-26 discloses a patent of invention (patent name: a kind of community service end and community service system application number: 2013106609339), which disclose a kind of community service end and community service system, including: community service management module, community service release module, community service examines module, demand submits module to, order generation module, enquiry module, Ordering Module, member management module, advertisement publication module, the modules such as interaction module, by the Collaboration of described multiple module for providing community client to provide virtual various online services, to solve the problem that in prior art, current Intelligent Community solution is blank. have a disadvantage in that: only integrating and pay and delivery service on line, do not propose solution for the practical problem existed in community management, also without considering this specific group of community, range of application is narrow.
Summary of the invention
The present invention is directed to problem above, it is provided that one makes community tool resident to participate in the middle of community management, and community service system and the method for work thereof of old man's activity in community can be facilitated.
The technical scheme is that and include property management central server and Community Service Center, described property management central server includes community journalism module, community medicine module, community education module, community management module, community purchases by group module, community manages money matters module, the second-hand module of community's housekeeping module and community;
Described community medicine module includes searching medical information module and old man prefecture; Described lookup medical information module searches medical information for resident family; Described old man prefecture is for the old man's log-on message newly registered one's residence and records the health status of old man in community, sets up health account;
Also including the portable equipment used to old man, described portable equipment is connected with described property management central server in the way of being wirelessly transferred, it is possible to provide old man's location in real time;
Described portable equipment includes the danger button of push-to-talk button and the reply emergency that can realize bidirectional call function, and old man can use push-to-talk button to ask for help to Community Service Center; Old man, when running into emergency, presses danger button, and old man's positional information can be known in time in Community Service Center, arrives in the very nick of time, it is provided that help.
Described community journalism module can check that the news in community, described community education module can search the educational resource of integrating peripheral, and described community purchases by group the businessman that module can show that periphery purchases by group, and described community financing module can check financing information;
Described community management module includes checking property information module and message module;
Described check property information module for community resident check property notice and check property fees account, described message module for community resident's Property Management of residence message;
The second-hand module in described community includes checking second-hand information module and selling second-hand article module.
Described property management central server is connected with described Community Service Center;
Described Community Service Center is connected with local police station, emergency center, community sanitary station and community's room security respectively.
The method of work of community service system of the present invention, uses according to the following steps:
1) community management system homepage is opened;
2) community users carries out registering and arranging username and password;
3) manager whether audit log-on message true, if true, enter step 4), if not true, return step 2);
4) input username and password login community management system;
5) module selection is carried out, if selecting community medicine module, enter step 6), if selecting community management module, enter step 7), if selecting community's housekeeping module, enter step 8), if selecting the second-hand module in community, entering step 9), selecting all the other modules then to enter the corresponding page and check corresponding information;
6) enter medical modules, searching related medical information, if there being old man, entering step 6.1);
6.1) old man prefecture is entered;
6.2) log-on message;
6.3) whether manager's msu message is true, if true, enters step 6.4), if not true, return step 6.2);
6.4) portable equipment is provided to old man;
6.5) if old man wants help, then press-to-talk button, seek Community Service Center to help, if meeting emergency, press danger button, Community Service Center determines rapidly old man position and rushes towards scene when receiving the signal that danger button sends, and notifies the associated mechanisms such as local police station, emergency center, community sanitary station, community's room security simultaneously;
7) enter community management module, check property information, if need to give advice, proceed to step 7.1);
7.1) open suggestion module to leave a message;
7.2) message is replied by manager;
7.3) message notifies owner after being responded;
8) enter community's housekeeping module, check housekeeping information;
8.1) housekeeping company is selected;
8.2) carry out consulting to put question to, if satisfied, enter step 8.3), if dissatisfied, return step 8.1);
8.3) service fee on-line payment;
8.4) service is enjoyed;
9) enter the second-hand module in community, browse second-hand article and sell information, if second-hand article need to be sold, enter step 9.4);
9.1) second-hand article are selected;
9.2) whether second-hand article are satisfied with, if satisfied, enter step 9.3), if dissatisfied, return step 9.1)
9.3) carry out with seller line is linked up and off-line transaction;
9.4) the second-hand article module of sale is entered;
9.5) second-hand Item Information is write;
9.6) if satisfied, step 9.7 is entered) if dissatisfied, return step 9.5);
9.7) preserve second-hand Item Information and issue.
The present invention adopts portable equipment, rely on complete wireless network, can Real-time Feedback old man present position, portable equipment has bidirectional call function, when old man wants help, even if old man present position is not in community, corresponding help still can be known and provide in Community Service Center in time; Portable equipment also provides for danger button, scene can be rushed towards rapidly and notify relevant department in time during or burst disease in danger old man, the situation causing old man's state of an illness not get timely medical treatment because ambulance can not arrive in the very nick of time when can be prevented effectively from old man's burst disease. The present invention is additionally provided with community management module, incision community management convenient for community resident, rapid works so that community resident can participate in community management, and the development for community is offered advice and suggestions, it also is able to the behaviour in service of supervision property management expense, it is to avoid black-box operation simultaneously; The staff at property management center also is able to be known in time the suggestion of resident by community management module, and makes corresponding disposal.
Accompanying drawing explanation
Fig. 1 is the workflow diagram of the present invention,
Fig. 2 is part A enlarged diagram in Fig. 1,
Fig. 3 is B1 enlarged schematic partial view in Fig. 1,
Fig. 4 is B2 enlarged schematic partial view in Fig. 1,
Fig. 5 is B3 enlarged schematic partial view in Fig. 1,
Fig. 6 is B4 enlarged schematic partial view in Fig. 1,
Fig. 7 is B5 enlarged schematic partial view in Fig. 1,
Fig. 8 is B6 enlarged schematic partial view in Fig. 1,
Fig. 9 is B7 enlarged schematic partial view in Fig. 1,
Figure 10 is B8 enlarged schematic partial view in Fig. 1,
Figure 11 is portable equipment duty block diagram in the present invention.
Detailed description of the invention
The present invention is as shown in figs. 1-11, including property management central server and Community Service Center, described property management central server includes community journalism module, community medicine module, community education module, community management module, community purchases by group module, community manages money matters module, the second-hand module of community's housekeeping module and community, and community resident can log in property management central server by Web end carry out the operation such as Query Information, on-line payment. The present invention needs to arrange at least one manager, and manager can be the staff of Community Service Center, it is also possible to be specially/part-time manager.
Described community medicine module includes searching medical information module and old man prefecture, described lookup medical information module is available for resident family and searches medical information, described old man prefecture is available for old man's log-on message of community, manager is responsible for the verity of examination & verification log-on message, real log-on message is registered and stored, and set up the health account of old man, it is issued to already registered with successful old man's portable equipment simultaneously.
Portable equipment utilizes the Radio Network System of broad covered area, it is connected with described property management central server in the way of being wirelessly transferred, old man can be provided location in real time, facilitate old man solitary in danger time can inquire old man present position in time, and notify relevant departments in time.
Portable equipment includes the danger button of push-to-talk button and the reply emergency that can realize bidirectional call function, when elderly person of no family or Empty nest elderly want help, press-to-talk button is only needed namely to be connectable to Community Service Center, conversed with old man by the staff of Community Service Center and provide corresponding and help, also can notify relevant functional department if desired.
Old man run into emergency (such as burst disease, suffer people's abduction etc.) and mute time, danger button can be pressed, Community Service Center is when receiving the signal of danger button transmission, the relevant functional department of notice in time, notice community security personnel and the equidistant nearer community agency in community sanitary station simultaneously, the situation causing old man's state of an illness not get timely medical treatment because ambulance can not arrive in the very nick of time when can be prevented effectively from old man's burst disease, safeguards the life security of old man.
When the place in danger that the signal that Community Service Center receives shows is not when this community, the staff of Community Service Center according to shown place, can seek the help in the local police station at this place, place. When old man wants help, no matter old man, not in community, can get help the very first time.
Described community journalism module can check the news in community, can also arrange comment module under community journalism module, and community users can be spoken one's mind freely for news. Manager can also know community resident's view to community in time, for the message of community resident, the management mode reform to community, enables management more to suit the demand of community resident.
Described community education module can search the educational resource (tutorial class, training class etc.) of integrating peripheral, grading module can also be set under community education module, the teaching quality of the educational resource of periphery is marked, the educational resource that scoring is low, manager can eliminate community education module, it is ensured that community resident can find the educational resource of comparative good-quality.
Described community purchases by group the businessman that module can show that periphery purchases by group, and community resident can select to purchase by group as required. Star system and evaluation system can also be set under community purchases by group module, star system purchases by group resource scoring for giving, evaluation system can be left a message to businessman, and the service promoting businessman is more perfect, and evaluation system can also provide the user with the platform of a mutual exchange. Manager can periodic cleaning a collection of evaluation poor, the low businessman that purchases by group of marking, guarantee user rights and interests.
Described community financing module can check financing information, the information of the finance product bought can be registered by community resident in the lump that have financial needs, after registration, finance product information and user name bind, if this user logins financing module, module of managing money matters can show the information of corresponding finance product targetedly according to the financing information of this resident registration. User also avoids the need for spending the extra time to browse other unrelated financing information again, saves the time.
Described community management module includes checking property information module and message module. Described check that property information module can be checked property notice and check the function of property fees account, it is to avoid property fees are corrupted peculation, it is ensured that account is open and clear. Described message module can be left a message to Property Management of residence, offers advice and suggestions for community development, and Property Management of residence can also be replied for message, accepts comments or provides the reason not accepted. Estate management can also be passed through this module and issue related announcement, advances non-support cable process, saves paper, protects environment.
The second-hand module in described community includes checking second-hand information module and selling second-hand article module. Described that check in second-hand information module set community idle second-hand article, all community residents can pass through this module and select oneself second-hand article suitable, and select, it is also possible to carry out linking up and off-line transaction on line with seller. Described sale second-hand article module is supplied to the transaction platform of one second-hand article of community resident, it is possible to carry out editor and the issue of second-hand Item Information to be vended, it is also possible to realize the online chatting of both parties, increases buyer's understanding to sold second-hand article. It is very easy to community resident's life.
Described property management central server is connected with described Community Service Center, and Community Service Center is manager location, and manager is responsible for auditing the verity of all information, carries out system maintenance. Community Service Center is also responsible for receiving the signal of portable equipment, and links up with the old man launching signal. Community Service Center needs 24 hours Attended modes, it is ensured that can notify relevant departments in time when old man is in danger. Described Community Service Center is connected with local police station, emergency center, community sanitary station and community's room security respectively, facilitates Community Service Center to link up with these departments in time.
Use according to the following steps:
1) community management system homepage is opened;
2) community users carries out registering and arranging username and password;
3) manager whether audit log-on message true, if true, enter step 4), if not true, return step 2);
4) input username and password login community management system;
5) module selection is carried out, if selecting community medicine module, enter step 6), if selecting community management module, enter step 7), if selecting community's housekeeping module, enter step 8), if selecting the second-hand module in community, entering step 9), selecting all the other modules then to enter the corresponding page and check corresponding information;
6) enter medical modules, searching related medical information, if there being old man, entering step 6.1);
6.1) old man prefecture is entered;
6.2) log-on message;
6.3) whether manager's msu message is true, if true, enters step 6.4), if not true, return step 6.2);
6.4) portable equipment is provided to old man; Set up health account and bind with portable equipment;
6.5) if old man wants help, then press-to-talk button, seek Community Service Center to help, if meeting emergency, press danger button, Community Service Center determines rapidly old man position and rushes towards scene when receiving the signal that danger button sends, and notifies the associated mechanisms such as local police station, emergency center, community sanitary station, community's room security simultaneously; Community Service Center prepares relevant medicine targetedly according to the health account notice community sanitary station that this portable equipment is bound, and saves the time; If old man is in danger outside community, the health account that old man registers can be sent to old man on-site area under one's jurisdiction local police station by Community Service Center, thus can save the time, ensure aged health to greatest extent;
7) enter community management module, check property information, if need to give advice, proceed to step 7.1);
7.1) open suggestion module to leave a message;
7.2) message is replied by manager; The suggestion do not adopted is given reasons;
7.3) message notifies owner after being responded;
8) enter community's housekeeping module, check housekeeping information;
8.1) housekeeping company is selected;
8.2) carry out consulting to put question to, if satisfied, enter step 8.3), if dissatisfied, return step 8.1);
8.3) service fee on-line payment; Expense can keep in Community Service Center, if can fully process by reimbursement service is dissatisfied within a period of time;
8.4) service is enjoyed under line; Within a period of time, service satisfactory is then confirmed payment; So can make user's situation that reimbursement is not refunded in unsatisfied situation without worry businessman;
9) enter the second-hand module in community, browse second-hand article and sell information, if second-hand article need to be sold, enter step 9.4);
9.1) second-hand article are selected;
9.2) whether second-hand article are satisfied with, if satisfied, enter step 9.3), if dissatisfied, return step 9.1)
9.3) carry out with seller line is linked up and off-line transaction;
9.4) the second-hand article module of sale is entered;
9.5) second-hand Item Information is write;
9.6) if satisfied, step 9.7 is entered) if dissatisfied, return step 9.5);
9.7) preserve second-hand Item Information and issue.
The present invention adopts portable equipment, rely on complete wireless network, can Real-time Feedback old man present position, portable equipment has bidirectional call function, when old man wants help, even if old man present position is not in community, corresponding help still can be known and provide in Community Service Center in time; Portable equipment also provides for danger button, scene can be rushed towards rapidly and notify relevant department in time during or burst disease in danger old man, the situation causing old man's state of an illness not get timely medical treatment because ambulance can not arrive in the very nick of time when can be prevented effectively from old man's burst disease. The present invention is additionally provided with community management module, incision community management convenient for community resident, rapid works so that community resident can participate in community management, and the development for community is offered advice and suggestions, it also is able to the behaviour in service of supervision property management expense, it is to avoid black-box operation simultaneously; The staff at property management center also is able to be known in time the suggestion of resident by community management module, and makes corresponding disposal. Consider this specific group of old people, simple and practical.
Claims (3)
1. a community service system, including property management central server and Community Service Center, it is characterized in that, described property management central server includes community journalism module, community medicine module, community education module, community management module, community purchases by group module, community manages money matters module, the second-hand module of community's housekeeping module and community;
Described community medicine module includes searching medical information module and old man prefecture; Described lookup medical information module searches medical information for resident family; Described old man prefecture is for the old man's log-on message newly registered one's residence and records the health status of old man in community, sets up health account;
Also including the portable equipment used to old man, described portable equipment is connected with described property management central server in the way of being wirelessly transferred, it is possible to provide old man's location in real time;
Described portable equipment includes the danger button of push-to-talk button and the reply emergency that can realize bidirectional call function, and old man can use push-to-talk button to ask for help to Community Service Center; Old man, when running into emergency, presses danger button, and old man's positional information can be known in time in Community Service Center, arrives in the very nick of time, it is provided that help;
Described community journalism module can check that the news in community, described community education module can search the educational resource of integrating peripheral, and described community purchases by group the businessman that module can show that periphery purchases by group, and described community financing module can check financing information;
Described community management module includes checking property information module and message module;
Described check property information module for community resident check property notice and check property fees account, described message module for community resident's Property Management of residence message;
The second-hand module in described community includes checking second-hand information module and selling second-hand article module.
2. a kind of community service system according to claim 1, it is characterised in that described property management central server is connected with described Community Service Center;
Described Community Service Center is connected with local police station, emergency center, community sanitary station and community's room security respectively.
3. the method for work of the community service system described in a claim 2, it is characterised in that use according to the following steps:
1) community management system homepage is opened;
2) community users carries out registering and arranging username and password;
3) manager whether audit log-on message true, if true, enter step 4), if not true, return step 2);
4) input username and password login community management system;
5) module selection is carried out, if selecting community medicine module, enter step 6), if selecting community management module, enter step 7), if selecting community's housekeeping module, enter step 8), if selecting the second-hand module in community, entering step 9), selecting all the other modules then to enter the corresponding page and check corresponding information;
6) enter medical modules, searching related medical information, if there being old man, entering step 6.1);
6.1) old man prefecture is entered;
6.2) log-on message;
6.3) whether manager's msu message is true, if true, enters step 6.4), if not true, return step 6.2);
6.4) portable equipment is provided to old man;
6.5) if old man wants help, then press-to-talk button, seek Community Service Center to help, if meeting emergency, press danger button, Community Service Center determines rapidly old man position and rushes towards scene when receiving the signal that danger button sends, and notifies the associated mechanisms such as local police station, emergency center, community sanitary station, community's room security simultaneously;
7) enter community management module, check property information, if need to give advice, proceed to step 7.1);
7.1) open suggestion module to leave a message;
7.2) message is replied by manager;
7.3) message notifies owner after being responded;
8) enter community's housekeeping module, check housekeeping information;
8.1) housekeeping company is selected;
8.2) carry out consulting to put question to, if satisfied, enter step 8.3), if dissatisfied, return step 8.1);
8.3) service fee on-line payment;
8.4) service is enjoyed;
9) enter the second-hand module in community, browse second-hand article and sell information, if second-hand article need to be sold, enter step 9.4);
9.1) second-hand article are selected;
9.2) whether second-hand article are satisfied with, if satisfied, enter step 9.3), if dissatisfied, return step 9.1)
9.3) carry out with seller line is linked up and off-line transaction;
9.4) the second-hand article module of sale is entered;
9.5) second-hand Item Information is write;
9.6) if satisfied, step 9.7 is entered) if dissatisfied, return step 9.5);
9.7) preserve second-hand Item Information and issue.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610010123.2A CN105635294A (en) | 2016-01-05 | 2016-01-05 | Community service system and working method thereof |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201610010123.2A CN105635294A (en) | 2016-01-05 | 2016-01-05 | Community service system and working method thereof |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN105635294A true CN105635294A (en) | 2016-06-01 |
Family
ID=56049765
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201610010123.2A Withdrawn CN105635294A (en) | 2016-01-05 | 2016-01-05 | Community service system and working method thereof |
Country Status (1)
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| CN (1) | CN105635294A (en) |
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106251268A (en) * | 2016-06-27 | 2016-12-21 | 安徽大智睿科技技术有限公司 | A kind of intelligence community management system shared based on social activity |
| CN106408466A (en) * | 2016-09-19 | 2017-02-15 | 山东开创云软件有限公司 | Intelligent community management system |
| CN107147642A (en) * | 2017-05-10 | 2017-09-08 | 四川花间阁文化传媒有限责任公司 | The information interaction system and method for convenient enterprises service |
| CN108038664A (en) * | 2017-12-05 | 2018-05-15 | 安徽省鹏徽物业管理有限公司 | A kind of community's occurrences in human life Property Management System |
| CN109983496A (en) * | 2016-11-08 | 2019-07-05 | C-诺吉城市株式会社 | The assets and value trading activity information comprehensive management operation system and its method of commerce of home occupants |
| CN112200527A (en) * | 2019-07-08 | 2021-01-08 | 上海隽珑信息技术有限公司 | Residential community management system |
-
2016
- 2016-01-05 CN CN201610010123.2A patent/CN105635294A/en not_active Withdrawn
Cited By (6)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN106251268A (en) * | 2016-06-27 | 2016-12-21 | 安徽大智睿科技技术有限公司 | A kind of intelligence community management system shared based on social activity |
| CN106408466A (en) * | 2016-09-19 | 2017-02-15 | 山东开创云软件有限公司 | Intelligent community management system |
| CN109983496A (en) * | 2016-11-08 | 2019-07-05 | C-诺吉城市株式会社 | The assets and value trading activity information comprehensive management operation system and its method of commerce of home occupants |
| CN107147642A (en) * | 2017-05-10 | 2017-09-08 | 四川花间阁文化传媒有限责任公司 | The information interaction system and method for convenient enterprises service |
| CN108038664A (en) * | 2017-12-05 | 2018-05-15 | 安徽省鹏徽物业管理有限公司 | A kind of community's occurrences in human life Property Management System |
| CN112200527A (en) * | 2019-07-08 | 2021-01-08 | 上海隽珑信息技术有限公司 | Residential community management system |
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Application publication date: 20160601 |
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