CN105529031A - Automatic speech communication method and device - Google Patents
Automatic speech communication method and device Download PDFInfo
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- CN105529031A CN105529031A CN201410570618.1A CN201410570618A CN105529031A CN 105529031 A CN105529031 A CN 105529031A CN 201410570618 A CN201410570618 A CN 201410570618A CN 105529031 A CN105529031 A CN 105529031A
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Abstract
The invention discloses an automatic speech communication method and device. The automatic speech communication method includes following steps: after automatic speech communication is established, acquiring current working mode of automatic speech communication; when the acquired working mode is a first working mode, converting received speech service prompting information into text information and displaying text; after a service selecting instruction based on the displayed text, receiving and outputting service information corresponding to the service selecting instruction. The invention further discloses an automatic speech communication device. By the automatic speech communication method and device, automatic speech communication efficiency and effectiveness are improved, so that automatic speech communication experience of a mobile terminal is improved.
Description
Technical field
The present invention relates to communication technical field, particularly relate to communication means and the device of automatic speech.
Background technology
Along with the development of the communication technology, increasing automatic speech service platform is applied in daily life, such as, bank's automatic speech service, mobile customer service, order tickets by telephone, hospital's automatic speech reservation etc.After setting up automatic speech communication, need user to select the information on services of needs by call terminal, the Method compare of this automatic speech is suitable for landline telephone, and user can listen, while select corresponding service by the button of phone.
But, for mobile terminal (such as, mobile phone) user, after hearing out the speech play of automatic speech service platform, must remove from ear limit, then select on mobile phone, the voice of service end after selection, must be listened again, sound may have been leaked in centre, and also bother very much several times back and forth, if open hands-free, easily affect others in public, if and option is many, also easily forgotten.Cause the loss of information in conversion process, the validity that the efficiency reducing automatic speech communication communicates with automatic speech.
Foregoing, only for auxiliary understanding technical scheme of the present invention, does not represent and admits that foregoing is prior art.
Summary of the invention
Fundamental purpose of the present invention is to solve the loss causing information in conversion process, the problem of the validity that the efficiency reducing automatic speech communication communicates with automatic speech.
For achieving the above object, the communication means of a kind of automatic speech provided by the invention, the communication means of described automatic speech comprises the following steps:
After setting up automatic speech communication, obtain the mode of operation that automatic voice communication is current;
When obtained mode of operation is the first mode of operation, the voice service information received is converted to Word message and shows described word;
After receiving the services selection instruction based on shown word, receive and export information on services corresponding to described services selection instruction.
Preferably, described reception the step exporting information on services corresponding to described services selection instruction comprise:
Receive the voice service information that described services selection instruction is corresponding;
Described voice service information is converted to Word message and shows.
Preferably, after the step of the voice service information that the instruction of described reception described services selection is corresponding, also comprise:
Play described voice service information.
Preferably, after the step of the mode of operation that the automatic voice communication of described acquisition is current, also comprise:
When obtained mode of operation is the second mode of operation, receive the voice service selection instruction based on described voice service information;
From described voice service selection instruction, identify service selection information and automatically select the service corresponding with described service selection information;
Receive and the information on services of service correspondence selected by exporting.
Preferably, the described service selection information that identifies from described voice service selection instruction also selects the step of the service corresponding with described service selection information to comprise automatically:
Described voice service selection instruction is converted to corresponding Word message;
Service selection information is determined from described Word message;
The service that automatic selection is corresponding with described service selection information.
In addition, for achieving the above object, the present invention also provides a kind of communicator of automatic speech, and the communicator of described automatic speech comprises:
Acquisition module, for after setting up automatic speech communication, obtains the mode of operation that automatic voice communication is current;
Processing module, for when obtained mode of operation is the first mode of operation, is converted to Word message by the voice service information received;
Output module, for showing described word;
Sending and receiving module, for after receiving the services selection instruction based on shown word, receives the information on services that described services selection instruction is corresponding;
Described output module, for exporting described information on services.
Preferably, described processing module, also for receiving voice service information corresponding to described services selection instruction, is converted to Word message by described voice service information;
Described output module, also for showing described Word message.
Preferably, described output module, also for playing described voice service information.
Preferably, described sending and receiving module, also for when obtained mode of operation is the second mode of operation, receives the voice service selection instruction based on described voice service information;
Described processing module, for identifying service selection information and automatically selecting the service corresponding with described service selection information from described voice service selection instruction;
Described sending and receiving module, also for receiving the information on services of selected service correspondence;
Described output module, also for exporting described information on services.
Preferably, described processing module, also for described voice service selection instruction being converted to corresponding Word message; Service selection information is determined from described Word message; The service that automatic selection is corresponding with described service selection information.
The present invention is by after setting up automatic speech communication, the voice service information of reception is converted to word and shows, user selects corresponding service based on the word of display, user is to beginning to the selection operation that can both be completed by the text service information of display eventually in automatic speech communication process, and without the need to by mobile terminal in one's ear with constantly convert at the moment, decrease the manual operation flow process in automatic speech process, effectively avoid the loss of information in conversion process, the validity that the efficiency that improve automatic speech communication communicates with automatic speech, and then improve the experience of mobile terminal automatic speech communication.
Accompanying drawing explanation
Fig. 1 is the schematic flow sheet of the first embodiment of the communication means of automatic speech of the present invention;
Fig. 2 is the schematic flow sheet of next embodiment of communication first mode of operation of automatic speech of the present invention;
Fig. 3 is the schematic flow sheet of the second embodiment of the communication means of automatic speech of the present invention;
Fig. 4 is the schematic flow sheet of next embodiment of communication second mode of operation of automatic speech of the present invention;
Fig. 5 is the high-level schematic functional block diagram of the preferred embodiment of the communicator of automatic speech of the present invention.
Embodiment
Should be appreciated that specific embodiment described herein only in order to explain the present invention, be not intended to limit the present invention.
The invention provides a kind of communication means of automatic speech.
With reference to the schematic flow sheet that Fig. 1, Fig. 1 are the first embodiment of the communication means of automatic speech of the present invention.
In one embodiment, the communication means of described automatic speech comprises:
Step S10, after setting up automatic speech communication, obtains the mode of operation that automatic voice communication is current;
The main body performing the communication means of automatic speech of the present invention is mobile terminal, and be automatic speech communication software or the communication software of mobile terminal loading further, described mobile terminal can be mobile phone, pad, palm PC etc.In the present embodiment, mobile phone is preferably.
User needs set up automatic speech communication time, by opening the communication software of mobile phone, such as, dialer software.Select or input the foundation needing the automatic speech communicating number setting up communication to complete automatic speech communication.Such as, set up comprising of automatic speech communication: dial bank's automatic speech Service Phone (such as, the 9558X etc. of 9556X, B bank of A bank) or automatic speech subscription services phone (hospital reservation etc.) or automatic speech customer service call (such as, voice service phone 1008X, the 1000X etc. of common carrier), order tickets by telephone (such as, train ticket ticket booking phone 9510510X etc.) etc. have the communicating number of automatic speech service.
Described mobile phone is after setting up automatic speech communication, obtain the mode of operation that automatic voice communication is current, namely obtain the mode of operation of the automatic speech communication of the communication software of described mobile phone, described mode of operation comprises the first mode of operation, the second mode of operation or other mode of operations.Described first mode of operation is the pattern automatic speech information in automatic speech communication being converted to word-information display, described second mode of operation is the pattern voice-response information based on automatic speech delivering being converted to word, other mode of operations are other patterns except above-mentioned first and second mode of operations, such as, for normal mode of operation, under described general mode, user answers automatic speech, and need by the service of the selection interface Response to selection on mobile terminal based on automatic speech, namely need mobile terminal from the pattern having lifted down service selection process in one's ear.
Step S20, when obtained mode of operation is the first mode of operation, is converted to Word message by the voice service information received and shows described word;
Described mobile phone automatic speech communicate current mode of operation be the first mode of operation time, receive automatic voice service information, such as, after dialing the automatic speech Service Phone 9556X of A bank, receive the automatic speech service prompts information that A bank automatic speech service platform sends, comprise: report the loss please by 1, query the balance please by 2, manual service is please by 0 etc.The voice service information received, after receiving automatic speech service prompts information, is converted to Word message and shows described word by described mobile phone.Such as, report the loss please by 1 receiving the automatic speech service prompts information that A bank automatic speech service platform sends, query the balance please by 2, manual service please by 0 time, voice messaging is converted to Word message and shows, for the service prompts information of user's browse displays.The process of described reception voice service information also can be obtain the current mode of operation of automatic voice communication before, namely can be the voice service information received is converted to Word message and before showing the process of described word after setting up automatic speech communication.Be understandable that: in bank's automatic speech service operations process, described information on services also comprises selection Account Type, such as, credit accounts please by 1, savings account please by 2 service prompts information.Also can also comprise catalogue and return the service prompts information with redirect, such as, return to reselect and report the loss please by 1, query the balance please by 2, manual service is please by the process of the service prompts information such as 0.In automatic speech service, after also can being the selection by multilayer service prompts information, then enter the process of services selection, select to serve accordingly.Be understandable that: the process receiving automatic voice service information also can be before obtaining the current mode of operation of automatic voice communication, only have current mode of operation to be under the first mode of operation, the voice service information received is converted to Word message and shows described word by side.
Step S30, after receiving the services selection instruction based on shown word, receives and exports information on services corresponding to described services selection instruction.
Described mobile phone is after the described word of display, detect and receive the services selection instruction of user based on the word of display, after receiving the services selection instruction based on shown word, the button operation of the virtual dial-up button namely shown by mobile terminal user or by after the instruction of alternate manner input services selection, described services selection instruction is sent to service platform by described mobile phone, and described service platform obtains the information on services of described services selection instruction corresponding with service and feeds back to described mobile phone the information on services obtained in the form of speech.Described mobile phone, after receiving information on services corresponding to described services selection instruction, exports described information on services.The mode exporting described information on services can be: described information on services is converted to Word message and shows, or play-overs described information on services, namely plays described information on services in the form of speech.Be understandable that: the way of output arranging information on services under the first mode of operation in advance, such as, can be set to speech play mode or text importing mode etc., arrange according to user and carry out the output of information on services according to the corresponding way of output.
Concrete, in order to technical scheme of the present invention can better be described, with reference to figure 2, further describe technical solution of the present invention for the automatic speech communication of A bank, and the mode of operation of automatic speech communication is the first mode of operation.
First, user dials 9556X phone by the dialer software of mobile phone, and the service platform of A bank sends voice service information: report the loss please by 1, queries the balance please by 2, and manual service is please by 0.The described voice service information that the service platform that described mobile phone receives A bank sends, and be converted to word-information display on dialing interface, user is by the button selection key 2 of dialing interface, enter the service queried the balance, after service platform prompting user inputs corresponding accounts information and secure authentication information, obtain the balance amount information that described account is corresponding, and in the mode of voice service information to described mobile phone feedback balance amount information, according to user's setting in a first operation mode, be converted to text importing balance amount information or direct speech play balance amount information.
The present embodiment is by after setting up automatic speech communication, the voice service information of reception is converted to word and shows, user selects corresponding service based on the word of display, user is to beginning to the selection operation that can both be completed by the text service information of display eventually in automatic speech communication process, and without the need to by mobile terminal in one's ear with constantly convert at the moment, decrease the manual operation flow process in automatic speech process, effectively avoid the loss of information in conversion process, the validity that the efficiency that improve automatic speech communication communicates with automatic speech, and then improve the experience of mobile terminal automatic speech communication.
With reference to the schematic flow sheet that Fig. 3, Fig. 3 are the second embodiment of the communication means of automatic speech of the present invention.Based on the first embodiment of the communication means of above-mentioned automatic speech, after described step S10, also comprise step:
Step S40, when obtained mode of operation is the second mode of operation, receives the voice service selection instruction based on described voice service information;
Described mobile phone automatic speech communicate current mode of operation be the second mode of operation time, receive automatic voice service information, such as, after dialing the automatic speech Service Phone 9556X of A bank, receive the automatic speech service prompts information that A bank automatic speech service platform sends, comprise: report the loss please by 1, query the balance please by 2, manual service is please by 0 etc.Described mobile phone after receiving automatic speech service prompts information, the automatic speech service prompts information that speech play receives, and receiving based on the voice service selection instruction of voice service information.Such as, the voice service selection instructions such as user's " reporting the loss ", " querying the balance " of sending are received.
Step S50, identifies service selection information and automatically selects the service corresponding with described service selection information from described voice service selection instruction;
Described mobile phone, after receiving the voice service selection instruction based on described voice service information, identifies service selection information and automatically selects the service corresponding with described service selection information from described voice service selection instruction.Concrete, the described service selection information that identifies from described voice service selection instruction also selects the step of the service corresponding with described service selection information to comprise automatically:
Step S51, is converted to corresponding Word message by described voice service selection instruction;
Step S52, determines service selection information from described Word message;
Step S53, selects the service corresponding with described service selection information automatically.
Voice service selection instruction is converted to word, from word, selects service selection information.Such as, when voice service selection instruction is 2, is word by the speech conversion queried the balance, and from word, determines the service selection information for " querying the balance ", send the service selection information of " querying the balance " from trend automatic speech service platform.In other embodiments of the present invention, user also can be the voice directly sending service selection information, such as, send the voice service selection instruction of " reporting the loss ", from services selection instruction, described mobile phone directly determines that service selection information " is reported the loss ", and without the need to carrying out the conversion operations of voice and word, save system resource, improve the performance of system, and then improve the process of automatic speech communication, improve the efficiency of automatic speech communication.
Step S60, receives and the information on services of service correspondence selected by exporting.
Described mobile phone, after receiving the information on services of service correspondence of described selection, exports described information on services.The mode exporting described information on services can be: described information on services is converted to Word message and shows, or play-overs described information on services, namely plays described information on services in the form of speech.Be understandable that: the way of output arranging information on services under the second mode of operation in advance, such as, can be set to speech play mode or text importing mode etc., arrange according to user and carry out the output of information on services according to the corresponding way of output.
Concrete, in order to technical scheme of the present invention can better be described, with reference to figure 4, further describe technical solution of the present invention for the automatic speech communication of A bank, and the mode of operation of automatic speech communication is the second mode of operation.
First, user dials 9556X phone by the dialer software of mobile phone, and the service platform of A bank sends voice service information: report the loss please by 1, queries the balance please by 2, and manual service is please by 0.The described voice service information that the service platform that described mobile phone receives A bank sends, user is by described mobile phone typing voice messaging " 2 ", the voice messaging " 2 " of user's typing is converted to Word message query the balance, the service that automatic selection queries the balance, namely send from the service platform of trend A bank the service selection information queried the balance, enter the service queried the balance, after service platform prompting user inputs corresponding accounts information and secure authentication information, obtain the balance amount information that described account is corresponding, and in the mode of voice service information to described mobile phone feedback balance amount information, according to user's setting in the second operation mode, be converted to text importing balance amount information or direct speech play balance amount information.The embodiment of the present invention is by after setting up automatic speech communication, by the voice selecting instruction transformation word based on voice service information received, and determine service selection information, user is to beginning to the services selection operation that can both be completed by the mode of voice eventually in automatic speech communication process, and without the need to by mobile terminal in one's ear with constantly convert at the moment, decrease the manual operation flow process in automatic speech process, effectively avoid the loss of information in conversion process, the validity that the efficiency that improve automatic speech communication communicates with automatic speech, and then improve the experience of mobile terminal automatic speech communication.
The present invention further provides a kind of communicator of automatic speech.
With reference to the high-level schematic functional block diagram that Fig. 5, Fig. 5 are the preferred embodiment of the communicator of automatic speech of the present invention.
In one embodiment, the communicator of described automatic speech comprises: acquisition module 10, processing module 20, output module 30 and sending and receiving module 40.
Described acquisition module 10, for after setting up automatic speech communication, obtains the mode of operation that automatic voice communication is current;
User needs set up automatic speech communication time, by opening the communication software of mobile phone, such as, dialer software.Select or input the foundation needing the automatic speech communicating number setting up communication to complete automatic speech communication.Such as, set up comprising of automatic speech communication: dial bank's automatic speech Service Phone (such as, the 9558X etc. of 9556X, B bank of A bank) or automatic speech subscription services phone is (such as, hospital's reservation, hotel's reservation etc.) or automatic speech customer service call is (such as, automatic speech Service Phone 1008X, 1000X etc. of common carrier), order tickets by telephone (such as, train ticket ticket booking phone 9510510X etc.) etc. have the communicating number of automatic speech service.
Described mobile phone is after setting up automatic speech communication, obtain the mode of operation that automatic voice communication is current, namely obtain the mode of operation of the automatic speech communication of the communication software of described mobile phone, described mode of operation comprises the first mode of operation, the second mode of operation or other mode of operations.Described first mode of operation is the pattern automatic speech information in automatic speech communication being converted to word-information display, described second mode of operation is the pattern voice-response information based on automatic speech delivering being converted to word, other mode of operations are other patterns except above-mentioned first and second mode of operations, such as, for normal mode of operation, under described general mode, user answers automatic speech, and need by the service of the selection interface Response to selection on mobile terminal based on automatic speech, namely need mobile terminal from the pattern of process having lifted down services selection in one's ear.
Described processing module 20, for when obtained mode of operation is the first mode of operation, is converted to Word message by the voice service information received;
Described output module 30, for showing described word;
Described mobile phone automatic speech communicate current mode of operation be the first mode of operation time, receive automatic voice service information, such as, after dialing the automatic speech Service Phone 9556X of A bank, receive the automatic speech service prompts information that A bank automatic speech service platform sends, comprise: report the loss please by 1, query the balance please by 2, manual service is please by 0 etc.The voice service information received, after receiving automatic speech service prompts information, is converted to Word message and shows described word by described mobile phone.Such as, report the loss please by 1 receiving the automatic speech service prompts information that A bank automatic speech service platform sends, query the balance please by 2, manual service please by 0 time, voice messaging is converted to Word message and shows, for the service prompts information of user's browse displays.The process of described reception voice service information also can be obtain the current mode of operation of automatic voice communication before, namely can be the voice service information received is converted to Word message and before showing the process of described word after setting up automatic speech communication.Be understandable that: in bank's automatic speech service operations process, described information on services also comprises selection Account Type, such as, credit accounts please by 1, savings account please by 2 service prompts information.Also can also comprise catalogue and return the service prompts information with redirect, such as, return to reselect and report the loss please by 1, query the balance please by 2, manual service is please by the process of the service prompts information such as 0.In automatic speech service, after also can being the selection by multilayer service prompts information, then enter the process of services selection, select to serve accordingly.Be understandable that: the process receiving automatic voice service information also can be before obtaining the current mode of operation of automatic voice communication, only have current mode of operation to be under the first mode of operation, the voice service information received is converted to Word message and shows described word by side.
Described sending and receiving module 40, for after receiving the services selection instruction based on shown word, receives the information on services that described services selection instruction is corresponding;
Described output module 30, also for exporting described information on services.
Described mobile phone is after the described word of display, detect and receive the services selection instruction of user based on the word of display, after receiving the services selection instruction based on shown word, the button operation of the virtual dial-up button namely shown by mobile terminal user or by after the instruction of alternate manner input services selection, described services selection instruction is sent to service platform by described mobile phone, and described service platform obtains the information on services of described services selection instruction corresponding with service and feeds back to described mobile phone the information on services obtained in the form of speech.Described voice service information, after receiving voice service information corresponding to described services selection instruction, is converted to Word message by described processing module 20, and described output module 30 exports described voice service information.The mode exporting described voice service information can be: described voice service information is converted to Word message and shows, or play-overs described voice service information, namely plays described information on services in the form of speech.Be understandable that: the way of output arranging information on services under the first mode of operation in advance, such as, can be set to speech play mode or text importing mode etc., arrange according to user and carry out the output of information on services according to the corresponding way of output.
Concrete, in order to technical scheme of the present invention can better be described, with reference to figure 2, further describe technical solution of the present invention for the automatic speech communication of A bank, and the mode of operation of automatic speech communication is the first mode of operation.
First, user dials 9556X phone by the dialer software of mobile phone, and the service platform of A bank sends voice service information: report the loss please by 1, queries the balance please by 2, and manual service is please by 0.The described voice service information that the service platform that described mobile phone receives A bank sends, and be converted to word-information display on dialing interface, user is by the button selection key 2 of dialing interface, enter the service queried the balance, after service platform prompting user inputs corresponding accounts information and secure authentication information, obtain the balance amount information that described account is corresponding, and in the mode of voice service information to described mobile phone feedback balance amount information, according to user's setting in a first operation mode, be converted to text importing balance amount information or direct speech play balance amount information.
The present embodiment is by after setting up automatic speech communication, the voice service information of reception is converted to word and shows, user selects corresponding service based on the word of display, user is to beginning to the selection operation that can both be completed by the text service information of display eventually in automatic speech communication process, and without the need to by mobile terminal in one's ear with constantly convert at the moment, decrease the manual operation flow process in automatic speech process, effectively avoid the loss of information in conversion process, the validity that the efficiency that improve automatic speech communication communicates with automatic speech, and then improve the experience of mobile terminal automatic speech communication.
Further, described sending and receiving module 40, also for when obtained mode of operation is the second mode of operation, receives the voice service selection instruction based on described voice service information;
Described mobile phone automatic speech communicate current mode of operation be the second mode of operation time, receive automatic voice service information, such as, after dialing the automatic speech Service Phone 9556X of A bank, receive the automatic speech service prompts information that A bank automatic speech service platform sends, comprise: report the loss please by 1, query the balance please by 2, manual service is please by 0 etc.Described mobile phone is after receiving automatic speech service prompts information, and the automatic speech service prompts information that speech play receives, described sending and receiving module 40 receives the voice service selection instruction based on voice service information.Such as, the voice service selection instructions such as user's " reporting the loss ", " querying the balance " of sending are received.
Described processing module 20, also for identifying service selection information and automatically select the service corresponding with described service selection information from described voice service selection instruction;
Described sending and receiving module 40 is after receiving the voice service selection instruction based on described voice service information, and described processing module 20 identifies service selection information and automatically selects the service corresponding with described service selection information from described voice service selection instruction.Concrete, described processing module 20, also for described voice service selection instruction being converted to corresponding Word message; Service selection information is determined from described Word message; The service that automatic selection is corresponding with described service selection information.
Voice service selection instruction is converted to word, from word, selects service selection information.Such as, when voice service selection instruction is 2, is word by the speech conversion queried the balance, and from word, determines the service selection information for " querying the balance ", send the service selection information of " querying the balance " from trend automatic speech service platform.In other embodiments of the present invention, user also can be the voice directly sending service selection information, such as, send the voice service selection instruction of " reporting the loss ", from services selection instruction, described mobile phone directly determines that service selection information " is reported the loss ", and without the need to carrying out the conversion operations of voice and word, save system resource, improve the performance of system, and then improve the process of automatic speech communication, improve the efficiency of automatic speech communication.
Described sending and receiving module 40, also for receiving the information on services of selected service correspondence;
Described output module 30, also for export received selected by the information on services of service correspondence.
Described sending and receiving module 40 is after receiving the information on services of service correspondence of described selection, and described output module 30 exports described information on services.The mode exporting described information on services can be: described information on services is converted to Word message and shows, or play-overs described information on services, namely plays described information on services in the form of speech.Be understandable that: the way of output arranging information on services under the second mode of operation in advance, such as, can be set to speech play mode or text importing mode etc., arrange according to user and carry out the output of information on services according to the corresponding way of output.
Concrete, in order to technical scheme of the present invention can better be described, with reference to figure 4, further describe technical solution of the present invention for the automatic speech communication of A bank, and the mode of operation of automatic speech communication is the second mode of operation.
First, user dials 9556X phone by the dialer software of mobile phone, and the service platform of A bank sends voice service information: report the loss please by 1, queries the balance please by 2, and manual service is please by 0.The described voice service information that the service platform that described mobile phone receives A bank sends, user is by described mobile phone typing voice messaging " 2 ", the voice messaging " 2 " of user's typing is converted to Word message query the balance, the service that automatic selection queries the balance, namely send from the service platform of trend A bank the service selection information queried the balance, enter the service queried the balance, after service platform prompting user inputs corresponding accounts information and secure authentication information, obtain the balance amount information that described account is corresponding, and in the mode of voice service information to described mobile phone feedback balance amount information, according to user's setting in the second operation mode, be converted to text importing balance amount information or direct speech play balance amount information.The embodiment of the present invention is by after setting up automatic speech communication, by the voice selecting instruction transformation word based on voice service information received, and determine service selection information, user is to beginning to the services selection operation that can both be completed by the mode of voice eventually in automatic speech communication process, and without the need to by mobile terminal in one's ear with constantly convert at the moment, decrease the manual operation flow process in automatic speech process, effectively avoid the loss of information in conversion process, the validity that the efficiency that improve automatic speech communication communicates with automatic speech, and then improve the experience of mobile terminal automatic speech communication.
These are only the preferred embodiments of the present invention; not thereby the scope of the claims of the present invention is limited; every utilize instructions of the present invention and accompanying drawing content to do equivalent structure or equivalent flow process conversion; or be directly or indirectly used in other relevant technical fields, be all in like manner included in scope of patent protection of the present invention.
Claims (10)
1. a communication means for automatic speech, is characterized in that, the communication means of described automatic speech comprises the following steps:
After setting up automatic speech communication, obtain the mode of operation that automatic voice communication is current;
When obtained mode of operation is the first mode of operation, the voice service information received is converted to Word message and shows described word;
After receiving the services selection instruction based on shown word, receive and export information on services corresponding to described services selection instruction.
2. the communication means of automatic speech as claimed in claim 1, is characterized in that, described reception the step exporting information on services corresponding to described services selection instruction comprise:
Receive the voice service information that described services selection instruction is corresponding;
Described voice service information is converted to Word message and shows.
3. the communication means of automatic speech as claimed in claim 2, is characterized in that, after the step of the voice service information that the instruction of described reception described services selection is corresponding, also comprise:
Play described voice service information.
4. the communication means of the automatic speech as described in any one of claims 1 to 3, is characterized in that, after the step of the mode of operation that the automatic voice communication of described acquisition is current, also comprises:
When obtained mode of operation is the second mode of operation, receive the voice service selection instruction based on described voice service information;
From described voice service selection instruction, identify service selection information and automatically select the service corresponding with described service selection information;
Receive and the information on services of service correspondence selected by exporting.
5. the communication means of automatic speech as claimed in claim 4, is characterized in that, the described service selection information that identifies from described voice service selection instruction also selects the step of the service corresponding with described service selection information to comprise automatically:
Described voice service selection instruction is converted to corresponding Word message;
Service selection information is determined from described Word message;
The service that automatic selection is corresponding with described service selection information.
6. a communicator for automatic speech, is characterized in that, the communicator of described automatic speech comprises:
Acquisition module, for after setting up automatic speech communication, obtains the mode of operation that automatic voice communication is current;
Processing module, for when obtained mode of operation is the first mode of operation, is converted to Word message by the voice service information received;
Output module, for showing described word;
Sending and receiving module, for after receiving the services selection instruction based on shown word, receives the information on services that described services selection instruction is corresponding;
Described output module, also for exporting described information on services.
7. the communicator of automatic speech as claimed in claim 6, is characterized in that, described processing module, also for receiving voice service information corresponding to described services selection instruction, described voice service information being converted to Word message;
Described output module, also for showing described Word message.
8. the communicator of automatic speech as claimed in claim 7, is characterized in that, described output module, also for playing described voice service information.
9. the communicator of the automatic speech as described in any one of claim 6 to 8, it is characterized in that, described sending and receiving module, also for when obtained mode of operation is the second mode of operation, receives the voice service selection instruction based on described voice service information;
Described processing module, for identifying service selection information and automatically selecting the service corresponding with described service selection information from described voice service selection instruction;
Described sending and receiving module, also for receiving the information on services of selected service correspondence;
Described output module, also for exporting described information on services.
10. the communicator of automatic speech as claimed in claim 9, is characterized in that, described processing module, also for described voice service selection instruction being converted to corresponding Word message; Service selection information is determined from described Word message; The service that automatic selection is corresponding with described service selection information.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410570618.1A CN105529031A (en) | 2014-10-23 | 2014-10-23 | Automatic speech communication method and device |
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| CN201410570618.1A CN105529031A (en) | 2014-10-23 | 2014-10-23 | Automatic speech communication method and device |
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