CN105467948A - Security system for community on-site service - Google Patents

Security system for community on-site service Download PDF

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Publication number
CN105467948A
CN105467948A CN201510206808.XA CN201510206808A CN105467948A CN 105467948 A CN105467948 A CN 105467948A CN 201510206808 A CN201510206808 A CN 201510206808A CN 105467948 A CN105467948 A CN 105467948A
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China
Prior art keywords
attendant
server
information
client
mobile terminal
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Granted
Application number
CN201510206808.XA
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Chinese (zh)
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CN105467948B (en
Inventor
聂钢
李兵
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Shenzhen Shebang Creative Technology Co Ltd
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Shenzhen Shebang Creative Technology Co Ltd
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Priority to CN201510206808.XA priority Critical patent/CN105467948B/en
Publication of CN105467948A publication Critical patent/CN105467948A/en
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Publication of CN105467948B publication Critical patent/CN105467948B/en
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    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P90/00Enabling technologies with a potential contribution to greenhouse gas [GHG] emissions mitigation
    • Y02P90/02Total factory control, e.g. smart factories, flexible manufacturing systems [FMS] or integrated manufacturing systems [IMS]

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  • Telephonic Communication Services (AREA)
  • Mobile Radio Communication Systems (AREA)

Abstract

The invention provides a security system for community on-site service. The system comprises a server, a user client capable of communicating with the server, a mobile terminal which is carried by service personnel, and a verification device for verifying the information contained in the mobile terminal. The verification device is arranged at the entrance to a community and can communicate with the server. The server comprises a data storage module with the storage of the data information of the service personnel. The user client can read and write information in the data storage module. The verification device can compare read information and the information stored in the data storage module and returns a verification result. A user uses the user client to select the on-site service personnel, the server generates a task list and sends the task list to the mobile terminal carried by the service personnel, when the service personnel enters and leaves the community, the service personnel should be verified by the verification device at first, and thus the security of the community is ensured.

Description

The safe-guard system made house calls in a kind of community
Technical field
The present invention relates to a kind of safe-guard system, particularly relate to the safe-guard system made house calls in a kind of community.
Background technology
In daily life, attendant visits provides maintenance, install and the various service such as cleaning more and more universal, this method of service is accepted by increasing people because of its convenience.This kind of whole flow process of making house calls is roughly so at present, first the user attendant that finds oneself to need by papery publicity page, business card or internet, then phone contact service personnel and and attendant arrange time of making house calls, attendant comes community, user place in the designated time, to after attendant tell community entrance guard which family oneself will arrive, community entrance guard lets pass, and attendant comes user's family for user provides service.Current this method of service has very large drawback, and wherein maximum drawback is exactly that potential safety hazard is caused in Hui Gei community.Some lawless persons pretend to be attendant to enter into community to carry out the illegal activities such as theft, and this has had a strong impact on the safety of community.Meanwhile, the authenticity of various advertisement information cannot confirm, and current this method of service is not easy to effectively manage the practitioner that makes house calls, and this brings potential safety hazard large absolutely also can to user and even community.How while enjoying the convenience of making house calls, can ensure that again community is safely the problem needing solution badly.
Summary of the invention
The present invention want technical solution problem to be provide the safe-guard system made house calls in a kind of community.
For solving above technical matters, technical scheme of the present invention is: the safe-guard system made house calls in a kind of community, comprise server and can with the subscription client of server communication, its key is: also comprise the mobile terminal carried with by attendant and the apparatus for checking in order to veritify described mobile terminal information loaded, described apparatus for checking is arranged at gateway, community place, described apparatus for checking can carry out communication with described server, described server comprises data memory module, described data memory module stores the data message of attendant, described subscription client can to reading writing information in described data memory module, the information stored in the information and date memory module of reading can be compared and back-checking result by described apparatus for checking.
As improvement one of the present invention, also comprise can with attendant's client of described server communication, after user have selected specific attendant by subscription client, described server can send information to attendant's client of selected attendant.
As improvement two of the present invention, the cognizance code of described attendant's client corresponds to the attendant's data message pointing to this cognizance code in data memory module, and attendant's client that oneself is held by the mode registered in advance by attendant is corresponding with the attendant information in data memory module.
Further improve as the present invention, described subscription client comprises the editor module editing demand information, the demand information editted by editor module is sent on data memory module, after user selects attendant by described subscription client, the demand information that user edits can be sent in attendant's client of user-selected attendant by server.
As further improvement of the present invention, described server can generate task list and is sent to by task list in attendant's client of user-selected attendant after receiving the demand information that user edits.
As improvement three of the present invention, described calibration equipment and gate control system are electrically connected, described mobile terminal and described calibration equipment carry out communication, calibration equipment is with server communication and back-checking result after reading mobile terminal information loaded, and gate control system determines according to check results the personnel's turnover whether allowing to carry described mobile terminal.
Further improve as the present invention, after gate control system allows the personnel carrying described mobile terminal to enter, the personnel carrying described mobile terminal can have been entered the information feed back of community to server by calibration equipment, and this feedback information can be sent to subscription client by server.
As further improvement of the present invention, also comprise watch-dog, described watch-dog comprises the display device being arranged on gateway place, described display device and described calibration equipment are electrically connected, after described mobile terminal and described calibration equipment carry out communication, calibration equipment with server communication and the image information of back-checking result and the attendant corresponding to this mobile terminal, now display device can show the image information of the attendant corresponding to this mobile terminal after reading mobile terminal information loaded.
Further improve as the present invention, between described attendant's client and described subscription client, carry out communication by described server.Server in attendant's client task list being sent to user-selected attendant while each task corresponding on task list can be estimated that the time spent sends to apparatus for checking.
Preferably, cell management client service center display system and platform total client service center display system is also comprised; Described server is added up the consuming time of each task of each personnel that make house calls and feed back, and if the service process of the attendant that visits is beyond security service time range, then described server produces security warning information and feeds back; Described cell management client service center display system and described platform total client service center display system can obtain the task list of each personnel that make house calls, each task data consuming time and security warning information from described server and show.
By implementing, the present invention is desirable obtains following beneficial effect:
The safe-guard system made house calls in a kind of community, comprise server and can with the subscription client of server communication, also comprise the mobile terminal carried with by attendant and the apparatus for checking in order to veritify described mobile terminal information loaded, described apparatus for checking is arranged at gateway, community place, described apparatus for checking can carry out communication with described server, described server comprises data memory module, described data memory module stores the data message of attendant, described subscription client can to reading writing information in described data memory module, the information stored in the information and date memory module of reading can be compared and back-checking result by described apparatus for checking.User reads the relevant information of the personnel that make house calls on server by subscription client, then select the personnel that make house calls accordingly according to the needs of oneself and the selection of oneself is written in data memory module, the personnel of making house calls carry after mobile terminal comes gateway, community place, the information be loaded with in the apparatus for checking reading mobile terminal at gateway, community place is also compared with the information in data memory module, if met, the personnel of making house calls are allowed to enter, if do not met, the personnel of making house calls are not allowed to enter, this has fundamentally ensured community safety, stop the potential safety hazard that traditional mode of making house calls is brought.Attendant's client can with described server communication, after user have selected specific attendant by subscription client, described server can send information to attendant's client of selected attendant, the selected information of user can be informed to attendant in time like this, attendant can be carried out in time preparing and the demand of timely customer in response, this can promote the satisfaction of user to the service that attendant provides, and greatly improves again the efficiency of service simultaneously.The cognizance code of described attendant's client corresponds to the attendant's data message pointing to this cognizance code in data memory module, attendant's client that oneself is held by the mode registered in advance by attendant is corresponding with the attendant information in data memory module, so not only conveniently system is carried out to attendant effectively manage, attendant's data list can be provided to user again simultaneously, facilitate user to select suitable attendant.Described subscription client comprises the editor module editing demand information, the demand information editted by editor module is sent on data memory module, after user selects attendant by described subscription client, the demand information that user edits can be sent in attendant's client of user-selected attendant by server.Described processing module can generate task list after receiving the demand information that user edits, and task list can be sent in attendant's client of user-selected attendant by server.Facilitate user to place an order like this and propose concrete demand for services, processing module generates task list can provide the routing of optimization for attendant, farthest promotes the work efficiency of attendant.Described calibration equipment and gate control system are electrically connected, described mobile terminal and described calibration equipment carry out communication, calibration equipment is with server communication and back-checking result after reading mobile terminal information loaded, and gate control system determines according to check results the personnel's turnover whether allowing to carry described mobile terminal.After gate control system allows the personnel carrying described mobile terminal to enter, the personnel carrying described mobile terminal can have been entered the information feed back of community to server by calibration equipment, this feedback information can be sent to subscription client by server, this facilitate user at any time in time understand attendant whether arrive on time, give again user with setup time simultaneously, stop attendant and reached the situation generation that rear user just starts to do necessary preparation, which improve the efficiency of service.The safe-guard system made house calls in community also comprises watch-dog, described watch-dog comprises the display device being arranged on gateway place, described display device and described calibration equipment are electrically connected, after described mobile terminal and described calibration equipment carry out communication, calibration equipment after reading mobile terminal information loaded with server communication and the image information of back-checking result and the attendant corresponding to this mobile terminal, now display device can show the image information of the attendant corresponding to this mobile terminal, by image information, entrance guard can confirm whether the attendant come conforms to the information registered in advance further, this has stopped potential safety hazard further.Communication is carried out by described server between described attendant's client and described subscription client.Server in attendant's client task list being sent to user-selected attendant while each task corresponding on task list can be estimated that the time spent sends to apparatus for checking, whether the time that calibration equipment enters community by comparison attendant determine attendant's time-out, if overtime, cell management personnel can carry out necessary communication and coordination to confirm overtime reason, it further ensures the safety of community.Described server is added up the consuming time of each task of each personnel that make house calls and feed back, and if the service process of the attendant that visits is beyond security service time range, then described server produces security warning information and feeds back.Wherein, the statistics that task is consuming time and feedback can be the modes such as computing machine progress bar display, also can be to send short messages on security personnel or the mobile phone reserved of owner; Mode on the mobile phone that feedback can be ensured public security by sending short messages to or owner reserves of security warning information realizes.Described cell management client service center display system and described platform total client service center display system can obtain the task list of each personnel that make house calls, each task data consuming time and security warning information from described server and show.The staff of cell management client service center follows the tracks of by observing the service of cell management client service center display system to attendant and supervises, and can also supervise by this in addition, supervise security personnel to fulfil safety check responsibility; The staff of the total client service center of platform then can be followed the tracks of by the service of display system to each cell serves personnel of observation platform total client service center and be supervised, can also supervise by this in addition, supervise each community security personnel to fulfil safety check responsibility, thus further enhance the safety of community.
Accompanying drawing explanation
Below in conjunction with Figure of description, further detailed description is done to the present invention, wherein:
Fig. 1 is logic diagram of the present invention;
Fig. 2 is the process flow diagram that the present invention runs;
Fig. 3 is the process flow diagram that in the present invention, attendant passes in and out community;
Fig. 4 is that the present invention carries out the logic diagram of time monitoring to attendant;
Fig. 5 is the process flow diagram that attendant of the present invention registers in advance.
Embodiment
As shown in Figure 1, the safe-guard system made house calls in a kind of community, comprise server, can with the subscription client of server communication, the mobile terminal carried with by attendant and the apparatus for checking in order to veritify described mobile terminal information loaded, subscription client is mobile phone, and mobile terminal is nfc card.Described apparatus for checking is arranged at gateway, community place, described apparatus for checking can carry out communication with described server, described server comprises data memory module, described data memory module stores the data message of attendant, described subscription client can to reading writing information in described data memory module, and the information stored in the information and date memory module of reading can be compared and back-checking result by described apparatus for checking.Attendant's client and described server communication, after user have selected specific attendant by subscription client, described server can send information to attendant's client of selected attendant.Attendant's client is also mobile phone.The cognizance code of described attendant's client corresponds to the attendant's data message pointing to this cognizance code in data memory module, and attendant's client that oneself is held by the mode registered in advance by attendant is corresponding with the attendant information in data memory module.Described subscription client comprises the editor module editing demand information, the demand information editted by editor module is sent on data memory module, after user selects attendant by described subscription client, the demand information that user edits can be sent in attendant's client of user-selected attendant by server.Described server can generate task list and is sent to by task list in attendant's client of user-selected attendant after receiving the demand information that user edits.Described calibration equipment and gate control system are electrically connected, described mobile terminal and described calibration equipment carry out communication, calibration equipment is with server communication and back-checking result after reading mobile terminal information loaded, and gate control system determines according to check results the personnel's turnover whether allowing to carry described mobile terminal.Gate control system comprises full-automatic door access control system, and full-automatic door access control system can automatically be opened according to check results or close gate, community, does not need people to participate in whole process.Gate control system also comprises Semi-automatic door access control system, Semi-automatic door access control system comprises entrance guard's handheld terminal, check results is sent on entrance guard's handheld terminal by calibration equipment, and entrance guard carries out judging whether to let pass according to the information transmitted on upper handheld terminal, and entrance guard's handheld terminal is also mobile phone.After gate control system allows the personnel carrying described mobile terminal to enter, the personnel carrying described mobile terminal can have been entered the information feed back of community to server by calibration equipment, and this feedback information can be sent to subscription client by server.The safe-guard system made house calls in community also comprises watch-dog, described watch-dog comprises the display device being arranged on gateway place, described display device and described calibration equipment are electrically connected, after described mobile terminal and described calibration equipment carry out communication, calibration equipment with server communication and the image information of back-checking result and the attendant corresponding to this mobile terminal, now display device can show the image information of the attendant corresponding to this mobile terminal after reading mobile terminal information loaded.Communication is carried out by described server between described attendant's client and described subscription client.Server in attendant's client task list being sent to user-selected attendant while each task corresponding on task list can be estimated that the time spent sends to apparatus for checking.
As shown in Figure 2, user is placed an order by subscription client and selects attendant, attendant is confirmed by user after the order of attendant's client, attendant carries handheld terminal and comes doorway, community, calibration equipment reads handheld terminal to be confirmed whether that allowing service personnel enter, maintenance of equipment well rear attendant selects service to complete by attendant's client, confirmed service is selected to complete and paid by subscription client after user veritifies, end user can also be evaluated by the service of subscription client to attendant, to facilitate the evaluation information list can setting up attendant in server, other users are facilitated to select attendant, the service simultaneously attendant also can being supervised to provide more high-quality and efficient.
As shown in Figure 3,4, after attendant enters community, apparatus for checking can record the time that attendant enters community, and the estimated time that this time and server send can be contrasted, if attendant leaves community within the estimated time, apparatus for checking can not send prompting as server and entrance guard personnel, and apparatus for checking can send prompting to server, this prompting can be sent to user and logistic management system by server simultaneously, has related personnel to follow up and confirms thing progress.Described server is added up the consuming time of each task of each personnel that make house calls and feed back, and if the service process of the attendant that visits is beyond security service time range, then described server produces security warning information and feeds back.Wherein, statistics consuming time and feedback can be the modes such as computing machine progress bar display, also can be to send short messages on security personnel or the mobile phone reserved of owner; The first-class mode of mobile phone that feedback can be ensured public security by sending short messages to or owner reserves of security warning information realizes.Described cell management client service center display system and described platform total client service center display system can obtain the task list of each personnel that make house calls, each task data consuming time and security warning information from described server and by the various display device display such as computer display screen or tv display screen.
As shown in Figure 5, attendant can register the information of oneself on the server by server customer service in advance and get mobile terminal.
Must be pointed out, some non-restrictive explanations that above-described embodiment is just made the present invention.But person of skill in the art will appreciate that, do not departing under the purpose and scope of the invention, can make amendment to the present invention, replace and change, these amendments, replacement and change still belong to protection scope of the present invention.

Claims (12)

1. the community safe-guard system of making house calls, comprise server and can with the subscription client of server communication, it is characterized in that: also comprise the mobile terminal carried with by attendant and the apparatus for checking in order to veritify described mobile terminal information loaded, described apparatus for checking is arranged at gateway, community place, described apparatus for checking can carry out communication with described server, described server comprises data memory module, described data memory module stores the data message of attendant, described subscription client can to reading writing information in described data memory module, the information stored in the information and date memory module of reading can be compared and back-checking result by described apparatus for checking.
2. a kind of community according to claim 1 safe-guard system of making house calls, it is characterized in that: also comprise can with attendant's client of described server communication, after user have selected specific attendant by subscription client, described server can send information to attendant's client of selected attendant.
3. a kind of community according to claim 1 safe-guard system of making house calls, it is characterized in that: the cognizance code of described attendant's client corresponds to the attendant's data message pointing to this cognizance code in data memory module, and attendant's client that oneself is held by the mode registered in advance by attendant is corresponding with the attendant information in data memory module.
4. a kind of community according to claim 3 safe-guard system of making house calls, it is characterized in that: described subscription client comprises editing the editor module of demand information, the demand information editted by editor module is sent on data memory module, after user selects attendant by described subscription client, the demand information that user edits can be sent in attendant's client of user-selected attendant by server.
5. a kind of community according to claim 4 safe-guard system of making house calls, is characterized in that: described server can generate task list and is sent to by task list in attendant's client of user-selected attendant after receiving the demand information that user edits.
6. according to the safe-guard system made house calls in a kind of community in claim 1 to 5 described in any one, it is characterized in that: described calibration equipment and gate control system are electrically connected, described mobile terminal and described calibration equipment carry out communication, calibration equipment is with server communication and back-checking result after reading mobile terminal information loaded, and gate control system determines according to check results the personnel's turnover whether allowing to carry described mobile terminal.
7. a kind of community according to claim 6 safe-guard system of making house calls, it is characterized in that: after gate control system allows the personnel carrying described mobile terminal to enter, the personnel carrying described mobile terminal can have been entered the information feed back of community to server by calibration equipment, and this feedback information can be sent to subscription client by server.
8. a kind of community according to claim 7 safe-guard system of making house calls, it is characterized in that: also comprise watch-dog, described watch-dog comprises the display device being arranged on gateway place, described display device and described calibration equipment are electrically connected, after described mobile terminal and described calibration equipment carry out communication, calibration equipment after reading mobile terminal information loaded with server communication and the image information of back-checking result and the attendant corresponding to this mobile terminal, now display device can show the image information of the attendant corresponding to this mobile terminal.
9. a kind of community according to claim 8 safe-guard system of making house calls, is characterized in that: carry out communication by described server between described attendant's client and described subscription client.
10. a kind of community according to claim 9 safe-guard system of making house calls, is characterized in that: server in attendant's client task list being sent to user-selected attendant while each task corresponding on task list can be estimated that the time spent sends to apparatus for checking.
The safe-guard system made house calls in 11. a kind of communities according to claim 10, is characterized in that: also comprise cell management client service center display system; Described server is added up the consuming time of each task of each personnel that make house calls and feed back, and if the service process of the attendant that visits is beyond security service time range, then described server produces security warning information and feeds back; Described cell management client service center display system can obtain the task list of each personnel that make house calls, each task data consuming time and security warning information from described server and show.
The safe-guard system made house calls in 12. a kind of communities according to claim 11, it is characterized in that: also comprise platform total client service center display system, described platform total client service center display system can obtain the task list of each personnel that make house calls, each task data consuming time and security warning information from described server and show.
CN201510206808.XA 2015-04-28 2015-04-28 The safe-guard system that a kind of cell is made house calls Expired - Fee Related CN105467948B (en)

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Cited By (8)

* Cited by examiner, † Cited by third party
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CN106251063A (en) * 2016-07-29 2016-12-21 任明和 The method that under call center's line, business confirms and authorizes
CN106254077A (en) * 2016-07-29 2016-12-21 任明和 The method realizing call center's service-user mandate by fingerprint technique
CN107798803A (en) * 2017-10-24 2018-03-13 广州智派信息科技有限公司 A kind of community maintenance personal intelligent control method and system
CN109214697A (en) * 2018-09-18 2019-01-15 安徽灵图壹智能科技有限公司 A kind of cell dust alleviation work personnel block chain safeguard management method and system
CN109711769A (en) * 2018-12-06 2019-05-03 遵义汇峰智能系统有限责任公司 A kind of intelligent monitor system for cell
CN112270816A (en) * 2020-10-22 2021-01-26 江苏峰鑫网络科技有限公司 Remote calling system based on cloud network
CN113920626A (en) * 2021-10-25 2022-01-11 台州君泰网络科技有限公司 Online customized service system and use method thereof
CN117577283A (en) * 2024-01-16 2024-02-20 四川互慧软件有限公司 Internet-based door-to-door nursing management method

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CN201355492Y (en) * 2008-12-05 2009-12-02 林浩恩 After-sale service management system
CN102682410A (en) * 2012-05-22 2012-09-19 厦门思德电子科技有限公司 Employee empowerment method based on housekeeping service

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CN1881249A (en) * 2005-06-17 2006-12-20 海尔集团公司 Computerized system for mobile customer service
CN101458791A (en) * 2008-12-05 2009-06-17 林浩恩 After-sale service management method
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Cited By (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN106251063A (en) * 2016-07-29 2016-12-21 任明和 The method that under call center's line, business confirms and authorizes
CN106254077A (en) * 2016-07-29 2016-12-21 任明和 The method realizing call center's service-user mandate by fingerprint technique
CN107798803A (en) * 2017-10-24 2018-03-13 广州智派信息科技有限公司 A kind of community maintenance personal intelligent control method and system
CN109214697A (en) * 2018-09-18 2019-01-15 安徽灵图壹智能科技有限公司 A kind of cell dust alleviation work personnel block chain safeguard management method and system
CN109711769A (en) * 2018-12-06 2019-05-03 遵义汇峰智能系统有限责任公司 A kind of intelligent monitor system for cell
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CN112270816A (en) * 2020-10-22 2021-01-26 江苏峰鑫网络科技有限公司 Remote calling system based on cloud network
CN113920626A (en) * 2021-10-25 2022-01-11 台州君泰网络科技有限公司 Online customized service system and use method thereof
CN117577283A (en) * 2024-01-16 2024-02-20 四川互慧软件有限公司 Internet-based door-to-door nursing management method
CN117577283B (en) * 2024-01-16 2024-03-19 四川互慧软件有限公司 Internet-based door-to-door nursing management method

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Granted publication date: 20180327