CN105182828B - Method and equipment for requesting assistance by equipment and responding to request for assistance by equipment - Google Patents

Method and equipment for requesting assistance by equipment and responding to request for assistance by equipment Download PDF

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Publication number
CN105182828B
CN105182828B CN201510600196.2A CN201510600196A CN105182828B CN 105182828 B CN105182828 B CN 105182828B CN 201510600196 A CN201510600196 A CN 201510600196A CN 105182828 B CN105182828 B CN 105182828B
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China
Prior art keywords
equipment
request
assistance
information
assisting
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CN201510600196.2A
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CN105182828A (en
Inventor
骆磊
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Cloudminds Shanghai Robotics Co Ltd
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Cloudminds Shenzhen Technologies Co ltd
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Priority to CN201510600196.2A priority Critical patent/CN105182828B/en
Publication of CN105182828A publication Critical patent/CN105182828A/en
Priority to PCT/CN2016/099077 priority patent/WO2017045622A1/en
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Publication of CN105182828B publication Critical patent/CN105182828B/en
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    • GPHYSICS
    • G05CONTROLLING; REGULATING
    • G05BCONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00Programme-control systems
    • G05B19/02Programme-control systems electric
    • G05B19/04Programme control other than numerical control, i.e. in sequence controllers or logic controllers

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Automation & Control Theory (AREA)
  • Manipulator (AREA)
  • Telephonic Communication Services (AREA)

Abstract

The invention provides a method and a device for requesting assistance by a device and responding to a request for assistance by the device, wherein the method for requesting assistance by the device comprises the following steps: the first equipment carries out equipment fault detection or equipment environment detection; processing the detected equipment fault data or equipment environment data, and judging whether the assistance of second equipment is needed; when the assistance of the second equipment is determined to be needed, the assistance request is sent to the second equipment, and the assistance request can be sent autonomously when the assistance of other equipment is needed according to the equipment fault detection result or the equipment environment detection result, so that the equipment fault processing is simplified, and the equipment problem solving efficiency is greatly improved. A method of responding to a device assistance request, comprising: the second equipment receives an assistance request sent by the first equipment; determining whether the assistance request can be executed; the assistance request is responded according to the judgment result, the assistance requests of other equipment can be automatically responded under the condition of no manual intervention and scheduling, and the efficiency of assistance among the equipment is effectively improved.

Description

A kind of device request is assisted, response apparatus assists the method and apparatus of request
Technical field
The present invention relates to the technical field measured and equipment interconnection cooperates, more particularly to a kind of device request is assisted, is responded Equipment assists the method and apparatus of request.
Background technology
Existing automation equipment was operated or is controlled automatically by regulated procedure or instruction in the case of unmanned intervene System.It not only can be people from heavy manual labor, part mental labour and severe, dangerous work using automation equipment It is freed in environment, and the organ dysfunction of people can be extended, greatly improve labor productivity.
But current automatic equipment is nearly all the specific task of independent process, automation equipment and automation equipment Between lack mutually assist or Emergency Assistance ability.
Invention content
The embodiment of the present invention proposes that a kind of device request is assisted, response apparatus assists the method and apparatus of request, to It provides and is mutually assisted between automation equipment and automation equipment or the solution of Emergency Assistance.
An embodiment of the present invention provides a kind of methods that device request is assisted, and include the following steps:
First equipment carries out Data Detection;
The data detected are handled, judge whether to need to assist;
Determining that request is assisted in transmission when needing to assist
An embodiment of the present invention provides a kind of methods that response apparatus assists request, include the following steps:
Second equipment receives the assistance request that the first equipment is sent;
Judge whether to be able to carry out the assistance request;
The assistance request is responded according to judging result.
An embodiment of the present invention provides a kind of equipment, including:
Detection unit, for carrying out Data Detection;
First judging unit judges whether to need to assist for handling the data detected;
First transmission unit, for determining that request is assisted in transmission when needing to assist.
An embodiment of the present invention provides a kind of equipment, including:
Second receiving unit, the assistance request for receiving the transmission of the first equipment;
Second judgment unit is able to carry out the assistance request for judging whether;
Response unit is asked for responding the assistance according to judging result.
The present invention has the beneficial effect that:
A kind of method assisted an embodiment of the present invention provides device request is needed by Data Detection in equipment In the case of assistance, sends and assist request, it can be autonomous to send out when being to judge to need to assist according to the handling result of detection data It send assistance to ask, eliminates the process of intermediate manpower intervention, simplify equipment obstacle management, substantially increase plant issue solution Efficiency.
An embodiment of the present invention provides a kind of methods that response apparatus assists request, and after receiving assistance request, judgement is It is no be able to carry out assistance request, and according to judging result respond assist request, can prosthetic intervene, scheduling in the case of, The assistance request for automated toing respond to other equipment, effectively increases the efficiency of equipment room assistance.
Equipment provided in an embodiment of the present invention, due to including detection unit, the first judging unit is based on detection unit The handling result of detection data judges whether to need to assist, and is determining that request is assisted in transmission, can be according to inspection when needing to assist Measured data handling result is to send automatically when other equipment being needed to assist and assist request, be not necessarily to manual intervention, simplifies equipment event Barrier processing, improves the efficiency of equipment fault solution.
Another equipment provided in an embodiment of the present invention receives the assistance request of the first equipment, judges whether that this can be responded Request is assisted, assistance request is responded according to judging result, the assistance that other equipment is sent out can be received and asked, and according to It is judged that result is to assisting request to respond, without manual dispatching, the assistance for automated toing respond to other equipment is asked It asks, improves the efficiency of equipment room assistance.
Description of the drawings
Specific embodiments of the present invention are described below with reference to accompanying drawings,
Fig. 1 is the method flow schematic diagram that the device request provided in the embodiment of the present invention is assisted;
Fig. 2 is that the response apparatus provided in the embodiment of the present invention assists the method flow schematic diagram of request;
Fig. 3 is the structural schematic diagram of the equipment one provided in the embodiment of the present invention;
Fig. 4 is the structural schematic diagram of the equipment two provided in the embodiment of the present invention.
Specific implementation mode
In order to make technical scheme of the present invention and advantage be more clearly understood, below in conjunction with attached drawing to the exemplary of the present invention Embodiment is described in more detail, it is clear that and the described embodiments are merely a part of the embodiments of the present invention, rather than The exhaustion of all embodiments.And in the absence of conflict, the feature in the embodiment and embodiment in this specification can be with It is combined with each other.
Fig. 1 is the method flow schematic diagram that the device request provided in the embodiment of the present invention is assisted, as shown in Figure 1, equipment The method for asking to assist, may include steps of:
Step 101:First equipment carries out Data Detection;
Step 102:The data detected are handled, judge whether to need to assist;
Step 103:Determining that request is assisted in transmission when needing to assist.
It is completely independent currently, equipment is substantially, is each responsible for the task of oneself, lack cooperative ability or urgent to each other The ability of relief.Current device and it is few when, problem is not obvious, but is widely used in equipment (such as robot) daily In life, if can not cooperate between equipment, there is any problem and is required for manually going to solve in any one equipment, User experience can be seriously affected, the working efficiency of equipment can also reduce.Based on the above issues, an embodiment of the present invention provides one kind The method that device request is assisted.
In specific implementation, the first equipment can be by sensor, the camera etc. that are arranged on, alternatively, being set first For when being above not provided with sensor or camera, data inspection can be carried out by sensor, the camera etc. for communicating with connection It surveys.
The data that first equipment detects pass through data processing, it is determined that can determine whether the first equipment needs to assist It helps.For example, be equipment fault data or facility environment data by the data detected, by the equipment fault data monitored or Person's facility environment data are compared with the data of preset equipment normal condition, when the equipment fault data detected or are set Standby environmental data exceeds the data area of normal condition, then illustrates that equipment fault occurs in the first equipment or facility environment is abnormal, Other equipment is needed to be assisted.
First equipment sends the mode for assisting request, and LAN may be used or own transmitting terminal sends broadcast message, It can will assist in request by other communication modes and send, be not especially limited here.
When the determination of the first equipment needs to assist, the first equipment can select the second equipment conduct of the first equipment of distance recently Execute the equipment assisted.Wherein, the second equipment is the other equipment in addition to the first equipment.The assistance request of first equipment can be with It is sent to all or part of second equipment.
Alternatively, when the determination of the first equipment needs to assist, the preset second equipment conduct of the first equipment can also be selected as Execute the equipment assisted.I.e., it is possible to which the characteristics of according to equipment, determine its assist mode that may be needed, and then preset phase for it The second equipment answered, for example, the assistance that sweeping robot may need includes:Water stain, the charging assistance in cleaning front, Huo Zheyi It is dynamic to assist, and the water stain assistance probability highest in front is wherein cleared up, then mopping robot can be pre-set for it, charging is set It is standby or can be using the robot of mobile object as the sweeping robot assistance equipment, wherein mopping robot is first excellent The assistance equipment of first grade.
Alternatively, when the first equipment determination need assist when, can also to the first equipment within the scope of certain distance One or more second equipment, which are sent, assists request, then selects one from the second equipment for being able to carry out assistance by the first equipment Equipment of a or multiple second equipment as assistance request is executed.
In implementation, data include equipment fault data, equipment oneself state data, facility environment data, task total amount number According to or operation assist data.
In specific implementation, the first equipment need assist the case where or scene may include:Equipment breaks down (for example, setting Standby some component function is abnormal etc.), equipment oneself state abnormal (for example, equipment electricity is more low), the abnormal (example of facility environment Such as, the sweeping robot forward operation ground beaches Shang Youyi water etc.), the task total amount of equipment and equipment itself task handle energy Power mismatch (for example, the operating efficiency of a sweeping robot is 20 squares ms/h, and times that the sweeping robot is current Business is the room that sweep-out pattern is 300 square metres, that is, the sweeping robot completes the overlong time of cleaning task, belongs to task Total amount and its unmatched situation of task processing capacity, need the assistance of other sweeping robots to complete task) or equipment It needs to assist (for example, a robot does not know forward path, before needing the machine to go in the same direction artificially oneself to synchronize in operation Square road information etc.) etc..
In implementation, it may include one or more in following information to assist request:The information of first equipment, first The assist mode information that the dimension information of equipment, the location information of the first equipment and the first equipment need.
In specific implementation, the equipment for assisting request is received for convenience and more accurately judges that can execute the assistance asks It asks, the assistance request in the embodiment of the present invention may include one or more in following information:The information of first equipment, The assist mode information that the dimension information of first equipment, the location information of the first equipment and the first equipment need, wherein first sets The standby assist mode needed can come according to the equipment fault or facility environment that the type of the first equipment and the first equipment detect It determines, for example, the first equipment is sweeping robot, detects that front needs have sheet of water on the ground cleaned, at this point, first sets It is to need the water on the ground cleaned to dry in front that standby-sweeping robot, which needs the assist mode of other equipment,.
In implementation, sends after assisting request, can also include:
First equipment receives the feedback information of the second equipment, and feedback information is that request is assisted in the execution of the second equipment feedback Information;
The equipment for executing and assisting is determined according to feedback information;
Send equipment of the confirmation message to assistance is executed.
In specific implementation, after the first equipment sends assistance request, the execution assistance that can receive the feedback of the second equipment is asked After determining the equipment for executing and assisting according to feedback information, confirmation message is sent to the equipment assisted is executed for the feedback information asked, with The equipment assisted convenient for the execution executes assistance request according to confirmation message.
In implementation, feedback information further includes the estimated time that the second equipment reaches the first equipment;
The equipment for executing and assisting is determined according to feedback information, can specifically include:First equipment is determined according to feedback information Estimated time shortest second equipment for reaching the first equipment is to execute the equipment assisted.
In specific implementation, the equipment for executing and assisting is determined for the ease of the first equipment, can also include the in feedback information Two equipment reach the estimated time of the first equipment, wherein the estimated time that the second equipment reaches the first equipment can be according to first The speed of service of the distance between equipment and the second equipment and the second equipment determines.
Consider assist execute efficiency, the first equipment can select reach the first equipment estimated time it is shortest one or Equipment of multiple second equipment as assistance is executed.Depending on executing concrete condition of the equipment number assisted by assisting request, example Such as, when sweeping robot finds the front ground beaches Shang Youyi water, needing a mopping robot to wipe clean this beach water can With.
In implementation, sends after assisting request, can also include:
When being not received by the feedback information of the second equipment, from feedback outstanding message the second equipment in determine fastest to up to Second equipment of the first equipment is that the second equipment is having the energy for executing assistance request as the equipment assisted, outstanding message is executed Power but cannot temporarily execute assistance request when, to the first equipment feedack.
In specific implementation, may exist after the second all equipment receives assistance request, currently cannot all execute the The assistance request that one equipment is sent, but some or multiple second equipment are that have to execute the ability for assisting request but temporarily cannot It executes and assists request, at this moment, the second equipment can feed back outstanding message to the first equipment, notify the first equipment second equipment Have and executes the ability for assisting request but cannot temporarily execute assistance request.First equipment just will receive one or more waiting letter Breath, and can not receive feedback information, at this point, the first equipment can from the second equipment of feedback outstanding message selection fastest to up to the Equipment of second equipment of one equipment as assistance is executed.
In implementation, after determining the equipment for executing and assisting according to feedback information, can also include:
First equipment is sent to third equipment discharges information, and third equipment is to execute setting for assistance except determining in the second equipment Equipment except standby.
In specific implementation, in order to be not take up excessive signal resource, the first equipment after determining the equipment for executing and assisting, to The second equipment in addition to the equipment that determining execution is assisted sends release information.
In implementation, the method that device request is assisted can also include:First equipment is being not received by feedback information and anti- When presenting outstanding message, scheduling request is assisted in alert or transmission.
In specific implementation, when the first equipment had both been not received by feedback information or did not receive feedback outstanding message, that is, Both the first equipment can be assisted without the confirmation of the second equipment, can be also set after a period of time to first without the confirmation of the second equipment If being assisted, the first equipment can make a sound or in the form of text importing etc. alarm, to notify relevant people Member asks no any equipment that can provide assistance the assistance of the first equipment, carries out manpower intervention assistance.
When the first equipment had both been not received by feedback information or did not receive feedback outstanding message, the first equipment can also The control server or control device of assisting scheduling request to responsible equipment scheduling are sent, by control server or control device root Corresponding the first equipment of equipment pair is selected to assist according to concrete condition.
The method that device request provided in an embodiment of the present invention is assisted occurs needing to assist by Data Detection in equipment In the case of, it sends and assists request, it can be autonomous to send association when being to judge to need to assist according to the handling result of detection data Request is helped, the process of intermediate manpower intervention is eliminated, simplifies equipment obstacle management, plant issue is substantially increased and solves effect Rate.
Fig. 2 is the method flow schematic diagram that the response apparatus provided in the embodiment of the present invention assists to ask, as shown in Fig. 2, The method that response apparatus assists request, may include steps of:
Step 201:Second equipment receives the assistance request that the first equipment is sent;
Step 202:Judge whether to be able to carry out assistance request;
Step 203:It is responded according to judging result and assists request.
In specific implementation, after the second equipment receives assistance request, need to judge to execute assistance request, if judging It is able to carry out assistance request, then executes assistance request, in specific implementation, before executing assistance request, can also be set to first Preparation send feedback information;If judgement cannot execute assistance request, it can notify the first equipment, be asked alternatively, ignoring the assistance It asks, does not notify the first equipment.For example, the second equipment includes:Mopping robot, cooking robot and laundry machine people receive simultaneously The assistance request of a piece of water on the erasing ground of first equipment-sweeping robot.Mopping robot is able to carry out machine of sweeping the floor The assistance of people is asked, and the position where sweeping robot can be gone to according to navigation information carries out the association of erasing water, navigation information It can be that mopping robot itself provides, can also be that sweeping robot provides, or is provided by navigation server.And it cooks Robot and laundry machine people cannot execute the assistance request of sweeping robot, can notify sweeping robot cannot execute to sweep the floor The assistance of robot is asked, alternatively, ignoring the assistance request of sweeping robot.
In implementation, the method that response apparatus assists request can also include:
When judging to be able to carry out assistance request, feedback information is sent to the first equipment;
Receive the confirmation message of the first equipment;
Assistance is executed according to the confirmation message of the first equipment.
In specific implementation, know that the response condition for assisting request, the second equipment can be can for the ease of the first equipment When executing assistance request, feedback information is sent to the first equipment.
In implementation, feedback information can also include the estimated time that the second equipment reaches the first equipment.
In specific implementation, may include in each feedback information for judging the second equipment transmission for being able to carry out assistance request Second equipment reaches the estimated time of the first equipment, in order to which the first equipment is examined according to feedback information from standpoint of efficiency is solved Consider, determines and which the second equipment to assist request to execute by.The estimated time that second equipment reaches the first equipment can be according to the The speed of service of the distance between one equipment and the second equipment and the second equipment determines.
In implementation, judges whether to be able to carry out assistance request, can specifically include:
Second equipment complex is analyzed one or more in following information:Current task, at a distance from the first equipment, first Equipment needs the mode assisted, self-ability;
When Comprehensive analysis results, which meet, executes the condition for assisting request, judgement is able to carry out assistance request;
When Comprehensive analysis results are unsatisfactory for executing the condition for assisting request, judgement can not execute assistance request.
In specific implementation, the second equipment is asked by the following aspects to determine whether being able to carry out assistance, specific to wrap It includes:(1) current task, that is, the assigned work of current time equipment, alternatively, the work that current time equipment is carrying out, the Whether two equipment can have been handled according to current task, if processing is complete, can execute assistance request;If not handling It is complete, then it cannot execute assistance request.(2) distance at a distance from the first equipment, if the first equipment of distance is too far, more than a spacing From, then cannot execute assistance request or be not suitable for execute assist request;If in a certain range with the first equipment distance, can To execute the assistance request of the first equipment.The assist mode that (3) first equipment need, the assist mode that the first equipment needs can be with It is determined according to the type of the first equipment and the equipment fault that detects of the first equipment or facility environment, for example, the first equipment is Sweeping robot detects that front needs have sheet of water on the ground cleaned, at this point, the first equipment-sweeping robot needs it The assist mode of his equipment is to need the water on the ground cleaned to dry in front, then mopping robot is able to carry out assistance request And the other robots such as laundry machine people cannot then execute assistance request.(4) self-ability of self-ability, the second equipment refers to The function and performance that second equipment has, for example, the self-ability of mopping robot, may include:It is applicable in area, specified work( Whether whether rate environmental form, charge type, the continuous use time, have timer reservation, whether have dust inductor, have It is standby to prolong side cleaning function etc..Second equipment determines whether to be able to carry out assistance request according to self-ability situation, for example, one Weight is that 50 kilograms of robot is fallen down, and load-bearing, which is 30 kilograms of hoisting machine people, cannot execute assistance request, and load-bearing is more than 50 kilograms of robot can then execute assistance request.
In implementation, when Comprehensive analysis results are unsatisfactory for executing the condition for assisting request, can also include:Work as comprehensive analysis As a result it is when having to execute the ability for assisting request but cannot temporarily execute assistance request, to send outstanding message to the first equipment.
In specific implementation, if the second equipment complex analyze it is one or more in following information:Current task is set with first Standby distance, the first equipment need the mode assisted, self-ability the result is that be unsatisfactory for executing the condition for assisting request, but should Second equipment, which has, to be executed the ability for assisting request but cannot temporarily execute assistance request, and second equipment can send waiting Information notifies the first equipment second equipment to have the ability for executing and assisting request, but cannot temporarily go to the first equipment It executes and assists request, need just go to after a period of time.
In implementation, outstanding message can also include the estimated time that the second equipment goes to the first equipment.
For the ease of the first equipment, more reasonably selection executes the equipment for assisting request, is sent to the waiting of the first equipment It can also include the estimated time that the second equipment goes to the first equipment in information.Wherein, the second equipment goes to the pre- of the first equipment Estimate the time, can be determined according to current working condition by the second equipment, for example, mopping robot receives sweeping robot Assistance request, but the current wiping ground task of mopping robot is not completed, then can be according to the remaining face for wiping ground task Product and mopping robot wipe ground speed to determine the completion remaining time for wiping ground required by task, complete remaining wiping ground required by task Time is that mopping robot leaves for time needed for sweeping robot.
In implementation, the method that response apparatus assists request can also include:
Second equipment, which receives, assists scheduling request;
Respond the assistance scheduling request.
In specific implementation, assistance request of second equipment in addition to the transmission of the first equipment can be received, comprehensive analysis and judgement energy The assistance request of the first equipment of no response;The control server of responsible equipment scheduling can also be received or association that control device issues Auxiliary dispatch is asked, and responds the assistance scheduling request.
An embodiment of the present invention provides a kind of methods that response apparatus assists request, and after receiving assistance request, judgement is It is no be able to carry out assistance request, and according to judging result respond assist request, can prosthetic intervene, scheduling in the case of, The assistance request for automated toing respond to other equipment, effectively increases the efficiency of equipment room assistance.
Same inventive concept based on the method that above-mentioned device request is assisted additionally provides one kind in the embodiment of the present invention Equipment, since the principle that the equipment solves the problems, such as is similar to a kind of method that device request is assisted, the implementation of the equipment can With referring to the implementation of method, overlaps will not be repeated.
Fig. 3 is one structural schematic diagram of equipment provided in the embodiment of the present invention, as shown in figure 3, the equipment may include:
Detection unit 301, for carrying out Data Detection;
First judging unit 302 judges whether to need to assist for handling the data detected;
First transmission unit 303, for determining that request is assisted in transmission when needing to assist.
In specific implementation, detection unit can be sensor, camera etc..
In implementation, which may include equipment fault data, equipment oneself state data, facility environment data, task Data are assisted in aggregate data or operation.
In implementation, it may include one or more in following information to assist request:The information of equipment, the ruler of equipment The assist mode information that very little information, the location information of equipment and equipment need.
In implementation, which can also include:
First receiving unit 304 receives the feedback information of the second equipment, feedback information after sending assistance request It is that the information of request is assisted in the execution of the second equipment feedback;
Determination unit 305, for determining the equipment for executing and assisting according to feedback information;
First transmission unit 303 is further used for sending equipment of the confirmation message to assistance is executed.
In implementation, determination unit 305 can be specifically used for determining the estimated time shortest the reached according to feedback information Two equipment are to execute the equipment assisted, and feedback information can also include the estimated time that the second equipment reaches.
In implementation, determination unit 305 can be also used for after sending assistance request, be not received by the anti-of the second equipment When feedforward information, from feedback outstanding message the second equipment in determine fastest to up to the second equipment as execute assistance equipment, Outstanding message is the second equipment feedack when having the ability for executing assistance request but cannot temporarily execute assistance request.
In implementation, the first transmission unit 303 can be further used for according to feedback information determine execute assist equipment it Afterwards, release information is sent to third equipment, third equipment is the equipment in addition to determining the equipment for executing and assisting in the second equipment.
In implementation, which can also include:
It alarms scheduling unit 306, for when being not received by the feedback information and the feedback outstanding message, first Equipment alert sends assistance scheduling request.
Equipment provided in an embodiment of the present invention, due to including detection unit, the first judging unit is based on detection unit The handling result of detection data judges whether to need to assist, and is determining that request is assisted in transmission, can be according to inspection when needing to assist Measured data handling result is to send automatically when other equipment being needed to assist and assist request, be not necessarily to manual intervention, simplifies equipment event Barrier processing, improves the efficiency of equipment fault solution.
The same inventive concept of the method for request is assisted based on above-mentioned response apparatus, and one is additionally provided in the embodiment of the present invention Kind equipment, since the principle that the equipment solves the problems, such as assists the method for request similar to a kind of response apparatus, the equipment Implementation may refer to the implementation of method, and overlaps will not be repeated
Fig. 4 is two structural schematic diagram of equipment provided in the embodiment of the present invention, as shown in figure 4, the equipment may include:
Second receiving unit 401, the assistance request for receiving the transmission of the first equipment;
Second judgment unit 402 is able to carry out assistance request for judging whether;
Response unit 403 assists request for being responded according to judging result.
In implementation, which can also include:
Second transmission unit 404, for when judging to be able to carry out assistance request, sending feedback information to the first equipment;
Second receiving unit 401 is further used for receiving the confirmation message of the first equipment;
Execution unit 405, for executing assistance according to the confirmation message of the first equipment.
In implementation, feedback information can also include the estimated time for reaching the first equipment.
In implementation, second judgment unit 402 can be specifically used for one or more in the following information of comprehensive analysis:Currently Task, at a distance from the first equipment, the first equipment need assist mode, self-ability;
When Comprehensive analysis results, which meet, executes the condition for assisting request, judgement is able to carry out assistance request;
When Comprehensive analysis results are unsatisfactory for executing the condition for assisting request, judgement can not respond assistance request.
In implementation, the second transmission unit 404 can be further used for when Comprehensive analysis results being to have execution to assist request Ability but when cannot temporarily execute assistance request, send outstanding message to the first equipment.
In implementation, outstanding message can also include the estimated time for going to the first equipment.
In implementation, the second receiving unit, which can be further used for receiving, assists scheduling request;
Response unit is further used for responding the assistance scheduling request.
Another equipment provided in an embodiment of the present invention receives the assistance request of the first equipment, judges whether that this can be responded Request is assisted, assistance request is responded according to judging result, the assistance that other equipment is sent out can be received and asked, and according to It is judged that result is to assisting request to respond, without manual dispatching, the assistance for automated toing respond to other equipment is asked It asks, improves the efficiency of equipment room assistance.
It should be understood by those skilled in the art that, the embodiment of the present invention can be provided as method, system or computer program Product.Therefore, complete hardware embodiment, complete software embodiment or reality combining software and hardware aspects can be used in the present invention Apply the form of example.Moreover, the present invention can be used in one or more wherein include computer usable program code computer The computer program production implemented in usable storage medium (including but not limited to magnetic disk storage, CD-ROM, optical memory etc.) The form of product.
The present invention be with reference to according to the method for the embodiment of the present invention, the flow of equipment (system) and computer program product Figure and/or block diagram describe.It should be understood that can be realized by computer program instructions every first-class in flowchart and/or the block diagram The combination of flow and/or box in journey and/or box and flowchart and/or the block diagram.These computer programs can be provided Instruct the processor of all-purpose computer, special purpose computer, Embedded Processor or other programmable data processing devices to produce A raw machine so that the instruction executed by computer or the processor of other programmable data processing devices is generated for real The device for the function of being specified in present one flow of flow chart or one box of multiple flows and/or block diagram or multiple boxes.
These computer program instructions, which may also be stored in, can guide computer or other programmable data processing devices with spy Determine in the computer-readable memory that mode works so that instruction generation stored in the computer readable memory includes referring to Enable the manufacture of device, the command device realize in one flow of flow chart or multiple flows and/or one box of block diagram or The function of being specified in multiple boxes.
These computer program instructions also can be loaded onto a computer or other programmable data processing device so that count Series of operation steps are executed on calculation machine or other programmable devices to generate computer implemented processing, in computer or The instruction executed on other programmable devices is provided for realizing in one flow of flow chart or multiple flows and/or block diagram one The step of function of being specified in a box or multiple boxes.
Although preferred embodiments of the present invention have been described, it is created once a person skilled in the art knows basic Property concept, then additional changes and modifications may be made to these embodiments.So it includes excellent that the following claims are intended to be interpreted as It selects embodiment and falls into all change and modification of the scope of the invention.
Obviously, various changes and modifications can be made to the invention without departing from essence of the invention by those skilled in the art God and range.In this way, if these modifications and changes of the present invention belongs to the range of the claims in the present invention and its equivalent technologies Within, then the present invention is also intended to include these modifications and variations.

Claims (22)

1. a kind of method that device request is assisted, which is characterized in that include the following steps:
First equipment carries out Data Detection;
The data detected are handled, judge whether to need to assist;
Determining that request is assisted in transmission when needing to assist;
First equipment receives the feedback information of the second equipment, and the feedback information is that the execution assistance of the second equipment feedback is asked The information asked;
The equipment for executing and assisting is determined according to the feedback information;
Confirmation message is sent to the equipment for executing and assisting;
The feedback information further includes the estimated time that second equipment reaches first equipment;
It is described that the equipment for executing and assisting is determined according to the feedback information, it specifically includes:First equipment is according to the feedback Information determines that estimated time shortest second equipment for reaching first equipment is to execute the equipment assisted.
2. the method as described in claim 1, which is characterized in that the data include equipment fault data, equipment oneself state Data are assisted in data, facility environment data, task aggregate data or operation.
3. the method as described in claim 1, which is characterized in that described to assist to ask to include one kind or more in following information Kind:The association that the information of first equipment, the dimension information of the first equipment, the location information of the first equipment and the first equipment need Help mode information.
4. the method as described in claim 1, which is characterized in that send after assisting request, further include:
When being not received by the feedback information of the second equipment, determined fastest to up to described from the second equipment of feedback outstanding message Second equipment of the first equipment is that second equipment is having described in execution as the equipment assisted, the outstanding message is executed When assisting the ability of request but cannot temporarily execute the assistance request, to the first equipment feedack.
5. the method as described in claim 1, which is characterized in that according to the feedback information determine execute assist equipment it Afterwards, further include:
First equipment sends release information to third equipment, and the third equipment is in the second equipment except determination executes assistance Equipment except equipment.
6. method as claimed in claim 4, which is characterized in that further include:First equipment is being not received by the feedback letter When breath and the outstanding message, scheduling request is assisted in alert or transmission.
7. a kind of method that response apparatus assists request, which is characterized in that include the following steps:
Second equipment receives the assistance request that the first equipment is sent;
Judge whether to be able to carry out the assistance request;
The assistance request is responded according to judging result;
When judging to be able to carry out the assistance request, feedback information is sent to the first equipment;
Receive the confirmation message of first equipment;
Assistance is executed according to the confirmation message of first equipment;
The feedback information further includes the estimated time that second equipment reaches first equipment.
8. the method for claim 7, which is characterized in that it is described to judge whether to be able to carry out the assistance request, specifically Including:
Second equipment complex is analyzed one or more in following information:Current task, at a distance from first equipment, First equipment needs the mode assisted, self-ability;
When the Comprehensive analysis results, which meet, executes the condition for assisting request, judgement is able to carry out the assistance request;
When the Comprehensive analysis results are unsatisfactory for executing the condition for assisting request, judgement can not execute the assistance and ask It asks.
9. method as claimed in claim 8, which is characterized in that described when the Comprehensive analysis results are unsatisfactory for executing the association When helping the condition of request, further include:When the Comprehensive analysis results be have execute it is described assist request ability but temporarily not When can execute the assistance request, outstanding message is sent to first equipment.
10. method as claimed in claim 9, which is characterized in that the outstanding message further includes that second equipment goes to institute State the estimated time of the first equipment.
11. method as claimed in claim 9, which is characterized in that further include:
Second equipment, which receives, assists scheduling request;
Respond the assistance scheduling request.
12. a kind of equipment, which is characterized in that including:
Detection unit, for carrying out Data Detection;
First judging unit judges whether to need to assist for handling the data detected;
First transmission unit, for determining that request is assisted in transmission when needing to assist;
First receiving unit, for after sending and assisting request, receiving the feedback information of the second equipment, the feedback information is the The execution information for assisting request of two equipment feedback;
Determination unit, for determining the equipment for executing and assisting according to the feedback information;
First transmission unit is further used for sending confirmation message to the equipment for executing and assisting;
The determination unit is specifically used for determining that estimated time shortest second equipment reached is to hold according to the feedback information The equipment that row is assisted, the feedback information further include the estimated time that second equipment reaches.
13. equipment as claimed in claim 12, which is characterized in that the data include equipment fault data, equipment itself shape Data are assisted in state data, facility environment data, task aggregate data or operation.
14. equipment as claimed in claim 12, which is characterized in that described to assist to ask to include one kind or more in following information Kind:The association that the information of the equipment, the dimension information of the equipment, the location information of the equipment and the equipment need Help mode information.
15. equipment as claimed in claim 12, which is characterized in that the determination unit is additionally operable to after sending assistance request, When being not received by the feedback information of the second equipment, determined from the second equipment of feedback outstanding message fastest to up to second set It is standby as executing the equipment assisted, the outstanding message be second equipment have execute the ability for assisting to ask but Feedack when cannot temporarily execute the assistance request.
16. equipment as claimed in claim 12, which is characterized in that first transmission unit is further used for according to described anti- After feedforward information determines the equipment for executing and assisting, release information is sent to third equipment, the third equipment is in the second equipment Equipment in addition to determining the equipment for executing and assisting.
17. equipment as claimed in claim 12, which is characterized in that further include:
Alarm scheduling unit, for when being not received by the feedback information and the outstanding message, the first equipment to send out report Alert information sends assistance scheduling request.
18. a kind of equipment, which is characterized in that including:
Second receiving unit, the assistance request for receiving the transmission of the first equipment;
Second judgment unit is able to carry out the assistance request for judging whether;
Response unit is asked for responding the assistance according to judging result;
Second transmission unit, for when judging to be able to carry out the assistance request, transmission feedback information to be described to the first equipment Feedback information further includes the estimated time for reaching first equipment;
Second receiving unit is further used for receiving the confirmation message of first equipment;
Execution unit, for executing assistance according to the confirmation message of first equipment.
19. equipment as claimed in claim 18, which is characterized in that the second judgment unit is specifically used for comprehensive analysis or less It is one or more in information:Current task, at a distance from first equipment, first equipment need assist mode, Self-ability;
When the Comprehensive analysis results, which meet, executes the condition for assisting request, judgement is able to carry out the assistance request;
When the Comprehensive analysis results are unsatisfactory for executing the condition for assisting request, judgement can not respond the assistance and ask It asks.
20. equipment as claimed in claim 19, which is characterized in that second transmission unit is further used for working as the synthesis Analysis result is when having the ability for executing the assistance request but cannot temporarily execute the assistance request, to send outstanding message To first equipment.
21. equipment as claimed in claim 20, which is characterized in that the outstanding message further includes going to first equipment Estimated time.
22. equipment as claimed in claim 20, which is characterized in that second receiving unit, which is further used for receiving, assists to adjust Degree request;
The response unit is further used for responding the assistance scheduling request.
CN201510600196.2A 2015-09-18 2015-09-18 Method and equipment for requesting assistance by equipment and responding to request for assistance by equipment Active CN105182828B (en)

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CN201510600196.2A CN105182828B (en) 2015-09-18 2015-09-18 Method and equipment for requesting assistance by equipment and responding to request for assistance by equipment
PCT/CN2016/099077 WO2017045622A1 (en) 2015-09-18 2016-09-14 Method of requesting help by device and responding to device help request, and device

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