CN105120486B

CN105120486B - A kind of evaluation method and device of communication network efficiency

Info

Publication number: CN105120486B
Application number: CN201510580187.1A
Authority: CN
Inventors: 陈达伟; 鲍彦泽; 常亮; 韩冰; 戴锦辉; 张琳; 辛立峰; 郭丙峰; 李德屹; 向磊
Original assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd; Beijing Telecom Planning and Designing Institute Co Ltd
Current assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd; Beijing Telecom Planning and Designing Institute Co Ltd
Priority date: 2015-09-11
Filing date: 2015-09-11
Publication date: 2019-05-14
Anticipated expiration: 2035-09-11
Also published as: CN105120486A

Abstract

The embodiment of the invention discloses the evaluation methods and device of a kind of communication network efficiency, are related to field of communication technology, are evaluated in the prior art by efficiency of the single index to communication network to solve, the incomplete problem of obtained evaluation result.The specific scheme is that creation includes the efficiency evaluation system of first class index (efficiency index) and two-level index (efficiency overall target, effect overall target and benefit overall target), obtain the efficiency overall target, effect overall target and benefit overall target of communication network to be evaluated, according to the efficiency overall target, effect overall target and benefit overall target of the communication network to be evaluated, the efficiency index of communication network to be evaluated is calculated.

Description

A kind of evaluation method and device of communication network efficiency

Technical field

The present invention relates to field of communication technology more particularly to a kind of evaluation methods and device of communication network efficiency.

Background technique

With the fast development of the communication technology, scale, number of users and the portfolio of communication network are all constantly expanding how The efficiency for evaluating a communication network is mobile operator problem to be solved.

Currently, the definition that efficiency of the industry to communication network is not unified, more none method determined is for evaluating The efficiency of communication network.In the prior art, the efficiency of communication network is usually equivalent to the wireless resource utility efficiency of communication network Or throughput of system, it is mainly single by wireless resource utility efficiency or throughput of system etc. when evaluating the efficiency of communication network Index is evaluated, and wireless resource utility efficiency is high or throughput of system is big, then it is assumed that the efficiency of communication network is high.

But there are the following problems for the above method: the high communication network of wireless resource utility efficiency or throughput of system are big Communication network, network quality (such as percent of call completed, cutting off rate) is different to be set, and the income (such as input-output ratio) of network is also different Fixed height.Therefore, this method evaluated by efficiency of the single index to communication network, obtained evaluation result be not complete Face.

Summary of the invention

The embodiment of the present invention provides the evaluation method and device of a kind of communication network efficiency, to solve in the prior art It is evaluated by efficiency of the single index to communication network, the incomplete problem of obtained evaluation result.

In order to achieve the above objectives, the embodiment of the present invention adopts the following technical scheme that

The embodiment of the present invention in a first aspect, providing a kind of evaluation method of communication network efficiency, comprising:

Create efficiency evaluation system；The efficiency evaluation system includes first class index and two-level index；The first class index For efficiency index；The two-level index includes: efficiency overall target, effect overall target and benefit overall target；The level-one Index is calculated by the two-level index；The efficiency index is used to indicate maintaining communications network and operates normally and obtain income Level and ability；The efficiency overall target is used to indicate the operational efficiency and maintenance efficiency of communication network；The effect is comprehensive It closes index and is used to indicate maintaining communications network normal operation effect achieved, it is logical that the efficiency overall target is used to indicate maintenance Communication network operates normally income obtained；

Obtain the efficiency overall target of communication network to be evaluated；

Obtain the effect overall target of the communication network to be evaluated；

Obtain the benefit overall target of the communication network to be evaluated；

It is comprehensive according to the efficiency overall target of the communication network to be evaluated, the effect of the communication network to be evaluated The benefit overall target of index and the communication network to be evaluated calculates the efficiency index of the communication network to be evaluated.

The second aspect of the embodiment of the present invention provides a kind of evaluating apparatus of communication network efficiency, comprising:

Creating unit, for creating efficiency evaluation system；The efficiency evaluation system includes first class index and two-level index； The first class index is efficiency index；The two-level index includes: that efficiency overall target, effect overall target and benefit synthesis refer to Mark；The first class index is calculated by the two-level index；The efficiency index is used to indicate maintaining communications network and normally transports Row and the level and ability for obtaining income；The efficiency overall target is used to indicate the operational efficiency and maintenance effect of communication network Rate；The effect overall target is used to indicate maintaining communications network and operates normally effect achieved, the efficiency overall target It is used to indicate maintaining communications network and operates normally income obtained；

Acquiring unit, for obtaining the efficiency overall target of communication network to be evaluated；

The acquiring unit is also used to obtain the effect overall target of the communication network to be evaluated；

The acquiring unit is also used to obtain the benefit overall target of the communication network to be evaluated；

Computing unit, the efficiency synthesis for the communication network to be evaluated according to the information acquired by the acquisition unit refer to The benefit overall target of mark, the effect overall target of the communication network to be evaluated and the communication network to be evaluated, meter Calculate the efficiency index of the communication network to be evaluated.

The evaluation method and device of communication network efficiency provided in an embodiment of the present invention, creation include first class index (efficiency Index) and two-level index (efficiency overall target, effect overall target and benefit overall target) efficiency evaluation system, obtain to Efficiency overall target, effect overall target and the benefit overall target of the communication network of evaluation, according to the communication to be evaluated Efficiency overall target, effect overall target and the benefit overall target of network, calculate the efficiency index of communication network to be evaluated.

With pass through the single index such as wireless resource utility efficiency or throughput of system in the prior art to the efficiency of communication network It is evaluated, obtained evaluation result is not compared comprehensively, and the efficiency that communication network to be evaluated has been comprehensively considered in this programme is comprehensive It is more comprehensive to close index, effect overall target and benefit overall target, obtained evaluation result.

Detailed description of the invention

In order to more clearly explain the embodiment of the invention or the technical proposal in the existing technology, to embodiment or will show below There is attached drawing needed in technical description to be briefly described, it should be apparent that, the accompanying drawings in the following description is only this Some embodiments of invention without any creative labor, may be used also for those of ordinary skill in the art To obtain other drawings based on these drawings.

Fig. 1 is a kind of flow chart of the evaluation method of communication network efficiency provided in an embodiment of the present invention；

Fig. 2 is a kind of composition schematic diagram of efficiency evaluation system provided in an embodiment of the present invention；

Fig. 3 is the composition schematic diagram of another efficiency evaluation system provided in an embodiment of the present invention；

Fig. 4 is the composition schematic diagram of another efficiency evaluation system provided in an embodiment of the present invention；

Fig. 5 is the flow chart of the evaluation method of another communication network efficiency provided in an embodiment of the present invention；

Fig. 6 is a kind of composition schematic diagram of the evaluating apparatus of communication network efficiency provided in an embodiment of the present invention.

Specific embodiment

Following will be combined with the drawings in the embodiments of the present invention, and technical solution in the embodiment of the present invention carries out clear, complete Site preparation description, it is clear that described embodiments are only a part of the embodiments of the present invention, instead of all the embodiments.It is based on Embodiment in the present invention, it is obtained by those of ordinary skill in the art without making creative efforts every other Embodiment shall fall within the protection scope of the present invention.

Embodiment 1

The embodiment of the present invention provides a kind of evaluation method of communication network efficiency, as shown in Figure 1, this method comprises:

The evaluating apparatus creation efficiency evaluation system of S101, communication network efficiency.

As shown in Fig. 2, efficiency evaluation system includes first class index and two-level index；First class index is efficiency index；Second level Index includes: efficiency overall target, effect overall target and benefit overall target；First class index is calculated by two-level index.

Wherein, efficiency index is used to indicate the level and ability that maintaining communications network operates normally and obtains income；Efficiency Overall target is used to indicate the operational efficiency and maintenance efficiency of communication network；Effect overall target is used to indicate maintaining communications network Effect achieved is operated normally, efficiency overall target is used to indicate maintaining communications network and operates normally income obtained.

Specifically, first class index (efficiency index) can be calculated using formula one or formula two.

Efficiency index=efficiency overall target × effect overall target × benefit overall target

(formula one)

Wherein, 0 < efficiency overall target <, 1,1 < effect overall target <, 100,0 < benefit overall target < 1.The public affairs Formula protrudes the shortcomings that communication network, as long as any one in efficiency overall target, effect overall target and benefit overall target refers to Mark low, even if other two indices are high, final calculated efficiency index is relatively low.

Efficiency index=1 × efficiency of weight overall target+2 × effect of weight overall target+weight 3 × benefit overall target

(formula two)

Wherein, 1 < efficiency overall target <, 100,1 < effect overall target <, 100,1 < benefit overall target < 100, Weight 1+ weight 2+ weight 3=1.The advantages of formula prominent communication network, if efficiency overall target, effect overall target and There is any one index low in benefit overall target, as long as other two indices are high, final calculated efficiency index is also higher.

S102, communication network efficiency evaluating apparatus obtain the efficiency overall target of communication network to be evaluated.

S103, communication network efficiency evaluating apparatus obtain the effect overall target of communication network to be evaluated.

S104, communication network efficiency evaluating apparatus obtain the benefit overall target of communication network to be evaluated.

It should be noted that the execution of S102-S104 sequence in no particular order, S102-S104 be may be performed simultaneously, can also be with It successively executes, the embodiment of the present invention is not construed as limiting this.Communication network to be evaluated can be one, or multiple.It is logical The evaluating apparatus of communication network efficiency can be according to other common counters (such as broadband ports resource standards for the communication network that user provides True rate, broadband user complain accounting rate etc.) calculate efficiency overall target, effect overall target and the effect of communication network to be evaluated Beneficial overall target (specific descriptions of this method are detailed in subsequent embodiment), the evaluating apparatus of communication network efficiency can also be obtained directly Take efficiency overall target, effect overall target and the benefit overall target of the communication network of family input.

S105, communication network efficiency evaluating apparatus according to the efficiency overall target of communication network to be evaluated, to be evaluated Communication network effect overall target and communication network to be evaluated benefit overall target, calculate communication network to be evaluated Efficiency index.

Specifically, the evaluating apparatus of communication network efficiency can calculate to be evaluated lead to using above-mentioned formula one or formula two The efficiency index of communication network.When communication network to be evaluated has multiple, should be calculated using identical calculation formula each to be evaluated The efficiency index of the communication network of valence, finally can more each communication network to be evaluated efficiency index, efficiency index is high Communication network efficiency it is high.

The evaluation method of communication network efficiency provided in an embodiment of the present invention, creation include first class index (efficiency index) and The efficiency evaluation system of two-level index (efficiency overall target, effect overall target and benefit overall target), obtains to be evaluated Efficiency overall target, effect overall target and the benefit overall target of communication network, according to the communication network to be evaluated Efficiency overall target, effect overall target and benefit overall target, calculate the efficiency index of communication network to be evaluated.

With pass through the single index such as wireless resource utility efficiency or throughput of system in the prior art to the efficiency of communication network It is evaluated, obtained evaluation result is not compared comprehensively, and the efficiency that communication network to be evaluated has been comprehensively considered in this programme is comprehensive Index, effect overall target and benefit overall target are closed, therefore, obtained evaluation result is more comprehensive.

Embodiment 2

On the basis of embodiment 1, as shown in figure 3, the efficiency evaluation system further includes three-level index, three-level index packet Include: personnel's efficiency index, device efficiency index, network quality index, user perceive index, cost input index and operating income Index.

Wherein, the efficiency overall target in two-level index can be by the personnel's efficiency index and device efficiency in three-level index Index is weighted and averaged to obtain；Effect overall target in two-level index can by three-level index network quality index and user Perception index is weighted and averaged to obtain；Benefit overall target in two-level index can by three-level index cost input index and Operating income index is weighted and averaged to obtain.

Further, as shown in figure 4, the efficiency evaluation system further includes level Four index, level Four index includes: wireless network industry Business loss late, broadband work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband optical splitter (English: Optical Branching Device, abbreviation: OBD) equipment accuracy rate, broadband production scheduling promptness rate, radio resource busy unevenness coefficient, Broadband user port accounts for rate, broadband optical cable terminal device (English: Optical Line Terminal, abbreviation: OLT) port in fact Utilization rate, broadband OLT first line of a couplet bandwidth availability ratio, broad access network gate (English: Access Gateway, abbreviation: AG) equipment benefit It is tested the speed user's qualification rate, width with rate, wireless network matter difference call ratio, wireless network problem cells ratio, broadband cruising ability, broadband With user malfunction rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, the customer service sense based on base station cell Know, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, broadband are honoured an agreement promptness rate, broadband Repair barrier link time-out rate, wireless network saves the averagely newly-increased maintenance in benefit, broadband unit input cost service traffics quantum of output, broadband Cost, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, from dimension broadband list networked users output ratio, Outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users' quantum of output.

Wherein, radio network services loss late is used to indicate the disconnected station in base station in the overlay area of communication network to be evaluated, base The damaed cordition of portfolio caused by station equipment failure or failures of antenna feed system.

Specifically, the calculation formula of radio network services loss late are as follows:

Wireless traffic amount loss rate=(disconnected station lost traffic+alarm lost traffic)/(actual volume+disconnected station damage Lose portfolio+alarm lost traffic)

(formula three)

Wherein, the problems such as station lost traffic that breaks is due to power-off of base station, leads to the area of coverage of communication network to be evaluated User in domain is not available the portfolio that communication service is lost.Alerting lost traffic is due to base station equipment plate failure Or the problems such as failures of antenna feed system, cause the user in the overlay area of communication network to be evaluated not to be available communication service institute The portfolio of loss.Actual volume is under base station equipment and antenna-feeder system normal operating condition, and user uses communication network The theoretical value of generated portfolio.

Broadband work order conversion ratio to be installed is used to indicate the performance of broadband work order to be installed.

Specifically, the calculation formula of broadband work order conversion ratio to be installed are as follows:

Broadband work order conversion ratio to be installed=broadband last month work order this month turn over number to be installed/broadband last month work order number to be installed

(formula four)

Wherein, broadband last month work order this month turn over number to be installed is to examine the moon in the overlay area of communication network to be evaluated The work order to be installed generated the previous moon in the examination moon construction quantity that actually accomplishes.Broadband last month work order number to be installed is to be evaluated Communication network overlay area in, the quantity for the work order to be installed for examining the previous moon of the moon to generate.

Broadband ports resource accuracy rate be used to indicate fiber to the floor (English: Fiber To The Building, abbreviation: FTTB) user and Asymmetrical Digital Subscriber Line (English: Asymmetric Digital Subscriber Line, abbreviation: ADSL) user actually occupies situation in communication network to be evaluated.

Specifically, the calculation formula of broadband ports resource accuracy rate are as follows:

Broadband ports resource accuracy rate=number and line system FTTB and ADSL broadband device accurately accounts for port/whole in fact and accounts in fact Port

(formula five)

Wherein, it is communication network medium size line to be evaluated that number and line system FTTB and ADSL broadband device accurately account for port in fact FTTB and ADSL broadband device accounts in port the quantity that can correspond to user in fact in system.All the real port that accounts for is to be evaluated leads to The equipment shown in Network Management System or account in communication network accounts for the quantity of port in fact.

Broadband OBD equipment accuracy rate is used to indicate matching for the number and line system middle width strip OBD equipment of communication network to be evaluated Set the difference between quantity and the configuration quantity of operational system monthly magazine middle width strip OBD equipment.

Specifically, the calculation formula of broadband OBD equipment accuracy rate are as follows:

Broadband OBD equipment accuracy rate=end port OBD occupies number/FTTH number of users, PON+LAN number of devices and PON+ The summation of DSLAM number of devices

(formula six)

Wherein, the port end OBD occupies in user port of the number for all end OBD equipment in communication network to be evaluated The sum of occupied port.Fiber to the home (English: Fiber To The Home, abbreviation: FTTH) number of users, passive optical network Network+local area network (English: Passive Optical Network+Local Area Network, abbreviation: PON+LAN) number of devices With passive optical network+Digital Subscriber Line Access Multiplexer (English: Passive Optical Network+Digital Subscriber Line Access Multiplexer, abbreviation: PON+DSLAM) number of devices summation be communication to be evaluated The summation of FTTH number of users in network, PON+LAN number of devices and PON+DSLAM number of devices.

Broadband production scheduling promptness rate is used to indicate the work effect of the operation maintenance personnel production scheduling of communication network to be evaluated Rate.

Specifically, the calculation formula of broadband production scheduling promptness rate are as follows:

Each station completes the work of scheduling within the regulation time limit in the communication network of broadband production scheduling promptness rate=to be evaluated Single each station work order of cumulant/arrival accumulates total amount

(formula seven)

Wherein, the work order cumulant that each station completes scheduling within the regulation time limit in communication network to be evaluated is each station Staff is completed the work order total amount of scheduling by time limit requirement.Reaching each station work order accumulation total amount is communication network to be evaluated The work order total amount that each station receives in network.

Radio resource busy unevenness coefficient is used to indicate the software resource of communication network to be evaluated and matching for hardware resource Whether rationally to set.

Specifically, the calculation formula of radio resource busy unevenness coefficient are as follows:

In radio resource busy unevenness coefficient=(super not busy base station number+super busy base station number-is forbidden tearing not busy base station number open)/region Total number of base

(formula eight)

Wherein, the cell that wireless resource utility efficiency is less than certain threshold value (for example, 10%) when busy cells is super not busy cell, base All cells stood are super not busy cell, then the base station is super not busy base station.Wireless resource utility efficiency is greater than certain threshold value when busy cells The cell of (for example, 50%) is super busy cell, and there is a super busy cell in base station, then the base station is super busy base station.To be evaluated is logical In the overlay area of communication network, it is located at emphasis place, Very Important Person concentrated area, wide overlay area, strategic road overlay area Base station, to forbid tearing open not busy base station.Total number of base is all normal fortune in the overlay area of communication network to be evaluated in region The quantity of capable base station.

Broadband user port accounts for rate in fact and is used to indicate fiber to the home FTTH user, FTTB user in communication network to be evaluated And whether the port configuration of ADSL user is superfluous.

Specifically, broadband user port accounts for the calculation formula of rate in fact are as follows:

Broadband user port accounts for rate=occupancy broadband user port number/configuration broadband user's port number in fact

(formula nine)

Wherein, occupying broadband user's port number is to have connected in the bandwidth allocation equipment of end in communication network to be evaluated The port sum of user's line.Configure broadband user's port number be can be in the bandwidth allocation equipment of end in communication network to be evaluated Connect the port sum of user's line.

The passive optical network PON port that broadband OLT port utilization ratio is used to indicate in communication network to be evaluated configures No surplus.

Specifically, the calculation formula of broadband OLT port utilization ratio are as follows:

Broadband OLT port utilization ratio=each OLT occupies the sum of the sum of PON mouthfuls of numbers/PON mouthfuls of numbers of configuration

(formula ten)

Wherein, each OLT occupies the PON that the sum of PON mouthfuls of numbers have occupied for all OLT devices in communication network to be evaluated The sum of port.The port PON that the sum of PON mouthfuls of numbers of configuration have been configured for all OLT devices in communication network to be evaluated Sum.

Broadband OLT first line of a couplet bandwidth availability ratio is used to indicate the bandwidth that OLT first line of a couplet port configures in communication network to be evaluated Whether the upstream data flow matches of user are had with existing broadband.

Specifically, the calculation formula of broadband OLT first line of a couplet bandwidth availability ratio are as follows:

Broadband OLT first line of a couplet bandwidth availability ratio=(((every frame number of users * is online than * discharge characteristic)/1024) * peak factor * The sum of frame number)/configuration first line of a couplet port bandwidth

(formula 11)

Wherein, every frame number of users be communication network to be evaluated in OLT device be averaged single frame service number of users, online ratio be The ratio of online user number and all numbers of users while typical.Discharge characteristic is that typical every user is averaged access rate.Peak Valve system is the ratio of typical OLT peak bandwidth and configured bandwidth.Frame number is the frame number of OLT device.Configure first line of a couplet port band The sum of width is the summation that OLT device is used for first line of a couplet interface bandwidth.

Broadband AG utilization rate of equipment and installations be used to indicate AG speech ciphering equipment in communication network to be evaluated port configuration whether mistake It is surplus.

Specifically, the calculation formula of broadband AG utilization rate of equipment and installations are as follows:

Broadband AG utilization rate of equipment and installations=AG voice user number/AG voice port number

(formula 12)

Wherein, AG voice user number is the voice user's number accessed in communication network to be evaluated using AG mode.AG language Sound port number is the voice port sum of the AG equipment configured in communication network to be evaluated.

Wireless network matter difference call ratio is used to indicate the call drop situation of communication network to be evaluated.

Specifically, the calculation formula of wireless network matter difference call ratio are as follows:

The wireless network matter difference call ratio=wireless network MR matter difference talk times/all talk times+wireless domain CS network falls Talk about number/all voice communications number

(formula 13)

Wherein, user occur a talk business in, if occur measurement report (English: Measurement Report, Abbreviation: MR) sampling bad point number account for the ratio of total MR sampling number in this talk business more than or equal to certain threshold value (for example, 60%), then it is assumed that call drop occurs for the user this time talk business, remembers 1 matter difference talk times.All talk times are user's hair The number of raw all talk business.Wireless circuit switched (English: Circuit Switched, abbreviation: CS) domain network call drop Number is the number of dropped calls that user uses language talk business, and all voice communication numbers are all language talk business of user Total degree.

It is shared in all cells that wireless network problem cells ratio is used to indicate problem cells in communication network to be evaluated Ratio.

Specifically, the calculation formula of wireless network problem cells ratio are as follows:

Base station cell sum in wireless network problem cells ratio=wireless issue cell number/region

(formula 14)

Wherein, wireless issue cell number is that wireless system percent of call completed is less than certain threshold value (example in communication network to be evaluated Such as, the quantity of cell 90%).Base station cell sum is the base station of all normal operations in communication network to be evaluated in region The total quantity of cell.

Broadband cruising ability is used to indicate that user is alerted in communication network to be evaluated is shared in existing broadband user Ratio.

Specifically, the calculation formula of broadband cruising ability are as follows:

Broadband cruising ability=PON mouthfuls of alarm total degrees+custom system alerts total degree)/total installed base

(formula 15)

Wherein, PON mouthfuls of alarm total degrees are the PON alarm that OLT device network management monitors in communication network to be evaluated Total degree.Custom system alarm total degree is the total of user's alarm that OLT device network management monitors in communication network to be evaluated Number.Total installed base is the broadband user's sum accessed in a manner of PON in communication network to be evaluated.

The broadband user's qualification rate that tests the speed is used to indicate and meets the broadband user of rate requirement in communication network to be evaluated and exist It is all to carry out ratio shared in the broadband user that broadband is tested the speed.

The calculation formula of user's qualification rate specifically, broadband is tested the speed are as follows:

By broadband test the speed user's qualification rate=use test the speed service and result qualification that test the speed broadband user's number/use survey Broadband user's sum of speed service

(formula 16)

It wherein, the use of broadband user's number of the service of testing the speed and the result qualification that tests the speed is to be used in communication network to be evaluated Online speed measuring function and the broadband user's sum for reaching speed standard.Broadband user's sum using the service of testing the speed is to be evaluated Broadband user's sum of online speed measuring function has been used in communication network.

Broadband user's failure rate, which is used to indicate in communication network to be evaluated, reports the broadband user of failure in existing broadband Shared ratio in user.

Specifically, the calculation formula of broadband user's failure rate are as follows:

Broadband user's failure rate=broadband user's number of faults/broadband user's sum

(formula 17)

Wherein, broadband user's number of faults is that broadband user's sum of broadband failure is reported in communication network to be evaluated.It is wide It is broadband user's sum current in communication network to be evaluated with total number of users.

Broadband OLT device failure rate is used to indicate the port PON broken down in communication network to be evaluated in all OLT Shared ratio in the port PON of equipment.

Specifically, the calculation formula of broadband OLT device failure rate are as follows:

Broadband OLT device failure rate=PON mouthfuls of OLT device number of faults/PON mouthfuls of OLT device sum

(formula 18)

Wherein, OLT device PON mouthfuls of number of faults are that the failure of the port PON of OLT device in communication network to be evaluated is always secondary Number.PON mouthfuls of sums of OLT device are the sum of the port PON of OLT device in communication network to be evaluated.

Wireless network customer upgrade the rate of complaints is used to indicate the average throwing of the wireless network users of unit in communication network to be evaluated Tell number.

Specifically, the calculation formula of wireless network customer upgrade the rate of complaints are as follows:

Wireless network customer upgrade the rate of complaints=wireless user, which upgrades, complains number/million users

(formula 19)

Wherein, wireless user, which upgrades, complains number in communication network to be evaluated, the network that user complains for the first time is asked Topic does not solve, and user continues the number complained.With every million wireless user for step when calculating wireless network customer upgrade the rate of complaints It is long.

Customer service perception based on base station cell is used to indicate user in communication network to be evaluated and is perceived as " excellent " Cell shared ratio in all cells.

Specifically, the calculation formula that the customer service based on base station cell perceives are as follows:

Customer service perception=wireless network base station cell based on base station cell is wireless network base in the cell/region of " excellent " Cell of standing sum

(formula 20)

Wherein, it is that customer service is perceived as " excellent " in communication network to be evaluated that wireless network base station cell, which is the cell of " excellent ", Cell quantity.Wireless network base station cell sum is the wireless network base station operated normally in communication network to be evaluated in region The sum of cell.

Broadband user complains accounting rate to be used to indicate the broadband user complained in communication network to be evaluated in existing width With ratio shared in user.

Specifically, broadband user complains the calculation formula of accounting rate are as follows:

Broadband user complains accounting rate=broadband user to complain quantity/broadband user's sum

(formula 21)

Wherein, it is the quantity of the broadband user complained in communication network to be evaluated that broadband user, which complains quantity,.Broadband Total number of users is the sum of the broadband user in communication network to be evaluated.

Broadband upgrading complaint quantity is used to indicate the average complaint number of unit broadband user in communication network to be evaluated.

Specifically, the calculation formula of quantity is complained in broadband upgrading are as follows:

Broadband upgrading complains quantity=broadband user's communication quality upgrading to complain number/million users

(formula 22)

Wherein, it is that communication network middle width strip user to be evaluated asks same that number is complained in the upgrading of broadband user's communication quality Topic complaint 2 times and 2 times or more quantity.It calculates when quantity is complained in broadband upgrading using every million broadband user as step-length.

Broadband installation link promptness rate is used to indicate the work that the common customer responsing center of communication network to be evaluated is responsible for The work order being timely completed in list ratio shared in the work order that broadband user applies.

Specifically, the calculation formula of broadband installation link promptness rate are as follows:

Broadband installation link promptness rate=public visitor rings center and is responsible for the work that each station is completed within the regulation time limit in paragraph Single each station work order of cumulant/arrival accumulates total amount

(formula 23)

Wherein, it is to be evaluated that public visitor, which rings center to be responsible for the work order cumulant that each station in paragraph is completed within the regulation time limit, Communication network in reporting of user ring the total amount installed on time in the installation application at center to public visitor.Reach each station work Single accumulation total amount rings the total amount of the installation application at center for the reporting of user in communication network to be evaluated to public visitor.

Broadband promptness rate of honouring an agreement is used to indicate the work order made house calls being timely completed in communication network to be evaluated in institute There is ratio shared in the work order made house calls.

The calculation formula of promptness rate specifically, broadband is honoured an agreement are as follows:

Broadband is honoured an agreement the work order that promptness rate=make house calls station is completed in 5 hours after user requires to visit and installs the time Measure/make house calls station work order total amount

(formula 24)

Wherein, the work order amount that station is completed in 5 hours after user's requirement is visited and installs the time of making house calls is to be evaluated Communication network in the visit time of completion of installation service work order be no more than the work order total amount to require to visit after the time 5 hours.On Door service station work order total amount is the work order total amount installed and serviced of visiting in communication network to be evaluated.

Broadband is repaired barrier link time-out rate and is used to indicate in communication network to be evaluated does not repair the work order of failure in institute on time There is ratio shared in the work order for repairing failure.

Specifically, the calculation formula of barrier link time-out rate is repaired in broadband are as follows:

Broadband repair barrier link time-out rate=station of making house calls completed within the regulation time limit broadband repair the work order quantity of barrier/on Door service station repairs barrier work order total amount

(formula 25)

Wherein, station of making house calls completed broadband and repairs the work order quantity of barrier to be communication network to be evaluated within the regulation time limit In visit repair barrier service the satisfactory work order total amount of time of completion.It is to be evaluated lead to that station of making house calls, which repairs barrier work order total amount, It visits in communication network and repairs the work order total amount of barrier service.

Wireless network saves the saving situation that benefit is used to indicate the base station maintenance cost of communication network to be evaluated.

Specifically, wireless network saves the calculation formula of benefit are as follows:

Wireless network saves benefit=(last month base station maintenance cost-this month base station maintenance cost)/last month base station maintenance cost

(formula 26)

Wherein, base station maintenance last month cost be communication network to be evaluated upper one monthly base station maintenance work at Capital sum, such as the electricity charge and rental charge.This month base station maintenance cost is communication network to be evaluated in this monthly base station maintenance The cost money of work.

Broadband unit input cost service traffics quantum of output is used to indicate input unit's cost in communication network to be evaluated The service traffics that can be supported.

Specifically, the calculation formula of broadband unit input cost service traffics quantum of output are as follows:

Broadband unit input cost service traffics quantum of output=broadband services flow/broadband input cost

(formula 27)

Wherein, broadband services flow is the total flow of communication network middle width strip business to be evaluated.Broadband input cost is The input cost of communication network middle width strip maintenance to be evaluated.

The averagely newly-increased maintenance cost in broadband, which is used to indicate in communication network to be evaluated, often to be increased newly needed for a broadband user Maintenance cost.

Specifically, the calculation formula of the averagely newly-increased maintenance cost in broadband are as follows:

The averagely newly-increased maintenance cost=broadband clients cost of access in broadband/newly-increased broadband user's number

(formula 28)

Wherein, broadband clients cost of access is that broadband user accesses construction generation during examining in communication network to be evaluated Cost.Newly-increased broadband user's number is to increase broadband user's number newly during examining in communication network to be evaluated.

Broadband unit input cost broadband ports quantum of output is used to indicate input unit broadband in communication network to be evaluated The port number that maintenance cost can support.

Specifically, the calculation formula of broadband unit input cost broadband ports quantum of output are as follows:

The broadband unit input cost broadband ports quantum of output=port (PON+LAN, PON+DSLAM, FTTH) sum/broadband Input cost

(formula 29)

Wherein, (PON+LAN, PON+DSLAM, FTTH) port sum is PON+LAN, PON+ in communication network to be evaluated The sum of DSLAM and FTTH port number.Broadband input cost is that throwing is safeguarded in the broadband of communication network to be evaluated during examination Enter cost.

Wireless network maintenance efficiency is used to indicate wireless network input cost and wireless traffic in communication network to be evaluated and receives Relationship between benefit.

Specifically, the calculation formula of wireless network maintenance efficiency are as follows:

Wireless network maintenance efficiency=base station maintenance cost/wireless traffic income

(formula 30)

Wherein, base station maintenance cost is the cost money of communication network to be evaluated in this monthly base station maintenance work. Wireless traffic income is communication network to be evaluated in this monthly wireless traffic total amount, by Mbytes as unit of.

It is used to indicate in communication network to be evaluated from dimension broadband list networked users' output ratio from the income for tieing up broadband user Whether input cost is greater than.

Specifically, from the calculation formula for tieing up broadband list networked users' output ratio are as follows:

From dimension broadband list networked users output ratio=(tieing up input cost/networked users' number certainly in broadband)/average broadband ARPU Value

(formula 31)

Wherein, broadband from dimension input cost be communication network to be evaluated in assessment period from dimension broadband ports investment at This.Networked users' number is dimension networked users' number certainly of communication network to be evaluated.The average every user's average income in broadband (English: Average Revenue Per User, abbreviation: ARPU) value be count average per-user income.

Outsourcing broadband list networked users' output ratio is used to indicate the income of outsourcing broadband user in communication network to be evaluated Whether input cost is greater than.

Specifically, the calculation formula of outsourcing broadband list networked users' output ratio are as follows:

Outsourcing broadband list networked users output ratio=(broadband outsourcing input cost/networked users' number)/average broadband ARPU Value

(formula 32)

Wherein, outsourcing input cost in broadband is the throwing of the communication network to be evaluated Maintenance outsourcing broadband ports in assessment period Enter cost.Networked users' number is Maintenance outsourcing networked users' number of communication network to be evaluated.Average broadband ARPU value is statistics Average per-user income.

Broadband unit input cost broadband networked users' quantum of output is used to indicate unit broadband in communication network to be evaluated The port number that input cost can be safeguarded.

Specifically, the calculation formula of broadband unit input cost broadband networked users' quantum of output are as follows:

Broadband unit input cost broadband networked users' quantum of output=(PON+LAN, PON+DSLAM, FTTH) Live terminal Sum/broadband input cost

(formula 33)

Wherein, (PON+LAN, PON+DSLAM, FTTH) Live terminal sum be communication network to be evaluated in PON+LAN, The sum of the port number of PON+DSLAM and FTTH again.Broadband input cost is communication network to be evaluated in assessment period inner width Input cost with maintenance.

It should be noted that the personnel's efficiency index in three-level index, by level Four index radio network services loss late, Broadband work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate add Weight average obtains.

Device efficiency index in three-level index, by the radio resource busy unevenness coefficient in level Four index, broadband user Port accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG utilization rate of equipment and installations weighted average in fact It obtains.

Network quality index in three-level index, by wireless network matter difference the call ratio, wireless network problem in level Four index Test the speed user's qualification rate, broadband user's failure rate and broadband OLT device failure rate of cell ratio, broadband cruising ability, broadband adds Weight average obtains.

User in three-level index perceives index, by level Four index wireless network customer upgrade the rate of complaints, be based on base station The customer service perception of cell, broadband user complain accounting rate, broadband upgrading to complain quantity, broadband installation link promptness rate, width Band honours an agreement promptness rate and broadband repairs barrier link time-out rate and is weighted and averaged to obtain.

Cost input index in three-level index, by level Four index wireless network save benefit, broadband unit investment at The averagely newly-increased maintenance cost in this service traffics quantum of output, broadband and broadband unit input cost broadband ports quantum of output weighted average It obtains.

Operating income index in three-level index, by level Four index wireless network maintenance efficiency, from dimension broadband singly in net User's output ratio, outsourcing broadband list networked users output ratio and the weighting of broadband unit input cost broadband networked users' quantum of output are flat Obtain.

The embodiment of the present invention also provides a kind of evaluation method of communication network efficiency, as shown in figure 5, this method comprises:

The evaluating apparatus creation efficiency evaluation system of S201, communication network efficiency.

Wherein, which includes that first class index, two-level index, three-level index and level Four in above description refer to Mark, the present embodiment are no longer described in detail here.

S202, communication network efficiency evaluating apparatus obtain the radio network services loss late of communication network to be evaluated, width With work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate.

S203, communication network efficiency evaluating apparatus to the radio network services loss late of communication network to be evaluated, broadband Work order conversion ratio, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate to be installed are added Weight average obtains the personnel's efficiency index of communication network to be evaluated.

S204, communication network efficiency evaluating apparatus obtain the radio resource busy heterogeneous system of communication network to be evaluated Number, broadband user port account for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG equipment utilization in fact Rate.

S205, communication network efficiency evaluating apparatus to the radio resource busy unevenness coefficient of communication network to be evaluated, Broadband user port accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG utilization rate of equipment and installations in fact It is weighted and averaged, obtains the device efficiency index of communication network to be evaluated.

S206, communication network efficiency evaluating apparatus obtain communication network to be evaluated wireless network matter difference call ratio, Wireless network problem cells ratio, broadband cruising ability, tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate.

S207, communication network efficiency evaluating apparatus converse ratio, nothing to the wireless network matter difference of communication network to be evaluated Gauze problem cells ratio, broadband cruising ability, tested the speed user's qualification rate, broadband user's failure rate and broadband OLT by broadband Equipment failure rate is weighted and averaged, and obtains the network quality index of communication network to be evaluated.

S208, communication network efficiency evaluating apparatus obtain communication network to be evaluated wireless network customer upgrade complain Rate, the customer service perception based on base station cell, broadband user complain accounting rate, broadband upgrading to complain quantity, broadband installation ring Promptness rate is honoured an agreement in section promptness rate, broadband and barrier link time-out rate is repaired in broadband.

S209, communication network efficiency evaluating apparatus to wireless network customer upgrade the rate of complaints of communication network to be evaluated, Based on base station cell customer service perception, broadband user complain accounting rate, broadband upgrading complain quantity, broadband installation link and When rate, broadband honour an agreement promptness rate and broadband is repaired barrier link time-out rate and is weighted and averaged, obtain the use of communication network to be evaluated Family perceives index.

S210, communication network efficiency evaluating apparatus obtain communication network to be evaluated wireless network save benefit, broadband The averagely newly-increased maintenance cost in unit input cost service traffics quantum of output, broadband and broadband unit input cost broadband ports output Amount.

S211, the evaluating apparatus of communication network efficiency are single to the wireless network saving benefit of communication network to be evaluated, broadband The averagely newly-increased maintenance cost in position input cost service traffics quantum of output, broadband and broadband unit input cost broadband ports quantum of output It is weighted and averaged, obtains the cost input index of communication network to be evaluated.

S212, communication network efficiency evaluating apparatus obtain the wireless network maintenance efficiency of communication network to be evaluated, from tie up Broadband list networked users output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users produce Output.

S213, the evaluating apparatus of communication network efficiency are wide to the wireless network maintenance efficiency of communication network to be evaluated, oneself dimension The single networked users' output ratio of band, outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users' output Amount is weighted and averaged, and obtains the operating income index of communication network to be evaluated.

Wherein, S202-S203, S204-S205, S206-S207, S208-S209, S210-S211 and S212-S213 can be with It is performed simultaneously, execution when can also be different, the embodiment of the present invention is not construed as limiting here.

S214, communication network efficiency evaluating apparatus to the personnel's efficiency index of communication network to be evaluated and to be evaluated The device efficiency index of communication network is weighted and averaged, and obtains the efficiency overall target of communication network to be evaluated.

S215, communication network efficiency evaluating apparatus to the network quality index of communication network to be evaluated and to be evaluated The user of communication network perceives index and is weighted and averaged, and obtains the effect overall target of communication network to be evaluated.

S216, communication network efficiency evaluating apparatus to the cost input index of communication network to be evaluated and to be evaluated The operating income index of communication network is weighted and averaged, and obtains the benefit overall target of communication network to be evaluated.

Wherein, S214, S215 and S216 may be performed simultaneously, execution when can also be different, and the embodiment of the present invention is here not It limits.

S217, communication network efficiency evaluating apparatus according to the efficiency overall target of communication network to be evaluated, to be evaluated Communication network effect overall target and communication network to be evaluated benefit overall target, calculate communication network to be evaluated Efficiency index.

Specific calculation method can be no longer described in detail here with the associated description in reference implementation example 1, the present embodiment.

Illustratively, as shown in table 1, for a communication network (communication network 1) to be evaluated level Four index value and Weight.

Table 1

Using the value and weight of level Four index shown in table 1, each three-level can be calculated and refer to target value.Such as table 2 It is shown.The weight of each three-level index is also shown in table 2.According to the value and weight of each three-level index, can calculate The value of each two-level index can calculate the value of first class index further according to formula one.Wherein, 0 < efficiency overall target < 1,1 100,0 < benefit overall target < 1 of < effect overall target <.

Table 2

It is of course also possible to refer to target value according to two first order calculation of formula, at this moment it should meet: 1 < efficiency overall target < 100,1 < effect overall target <, 100,1 < benefit overall target < 100.When referring to target value according to two first order calculation of formula, need Each level Four Criterion Attribute convergence calculated value is recalculated, as shown in table 3, for calculated each level Four Criterion Attribute again Restrain calculated value and the corresponding weight of each level Four index.

Table 3

Table 4 is that can calculate two-level index obtained in the value and calculating process of first class index according to formula two Value and three-level refer to target value.

Table 4

It is by table 1 to table 4 it is found that different with the value of the calculated efficiency index of formula two using formula one.As shown in Table 2, The value of efficiency overall target and effect overall target is higher, but the value of benefit overall target is lower, in this way, obtained efficiency refers to Several values is relatively low, i.e., when calculating efficiency index using formula one, efficiency overall target, effect overall target and benefit synthesis refer to Any one in mark refers to that target value is relatively low, all the value of efficiency index can be caused relatively low.As shown in Table 4, efficiency overall target and The value of effect overall target is higher, but the value of benefit overall target is lower, in this way, the value of obtained efficiency index is also higher, When calculating efficiency index using formula two, even if having one in efficiency overall target, effect overall target and benefit overall target A finger target value is relatively low, as long as but the value of other two indices is higher, the value for also resulting in efficiency index is higher.

When table 5 and table 6 are using the calculating efficiency index of formula two, another communication network (communication network 2) to be evaluated First class index, two-level index, three-level index and level Four refer to target value.

Table 5

Table 6

It is found that the efficiency index of communication network 1 is 75.73, the efficiency index of communication network 2 is for contrast table 4 and table 6 72.85, communication network 2 does not give full play to efficiency relative to communication network 1, i.e. communication network 2 is deposited relative to communication network 1 In deficiency.Wherein, the efficiency overall target of communication network 2 is lower than the efficiency overall target of communication network 1, the effect of communication network 2 Fruit overall target is lower than the effect overall target of communication network 1.

Efficiency overall target by three-level index personnel's efficiency index and device efficiency index be calculated.Contrast table 4 With table 6 it is found that the main reason for causing the efficiency overall target of communication network 2 to be lower than the efficiency overall target of communication network 1, main If the personnel's efficiency index of communication network 2 is too low.

Effect overall target by three-level index network quality index and user perceive index be calculated.Contrast table 4 With table 6 it is found that the main reason for causing the effect overall target of communication network 2 to be lower than the effect overall target of communication network 1, main If it is relatively low that the user of communication network 2 perceives index.

Personnel's efficiency index is by the radio network services amount loss rate in level Four index, broadband work order conversion ratio to be installed, broadband Port resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate are calculated.Contrast table 3 and table 5 can Know, the reason for causing the personnel's efficiency index of communication network 2 too low, mainly the radio network services amount loss rate of communication network 2 Far below the radio network services amount loss rate of communication network 1.

User perceive index by level Four index wireless network customer upgrade the rate of complaints, based on the customer service of base station cell Perception, broadband upgrading complain that quantity, broadband installation link promptness rate, broadband honour an agreement promptness rate and barrier link time-out rate meter is repaired in broadband It obtains.Contrast table 3 and table 5 are it is found that cause the user of communication network 2 to perceive the relatively low reason of index, mainly communication network 2 Broadband installation link promptness rate and broadband promptness rate of honouring an agreement it is relatively low.

By above-mentioned analysis it is found that the radio network services amount loss rate of communication network 2, broadband installation link promptness rate and width Band honour an agreement promptness rate it is relatively low be the principal element for causing efficiency index relatively low, therefore, to improve communication network 2 efficiency, need Will honour an agreement these sides of promptness rate from the radio network services amount loss rate, broadband installation link promptness rate and broadband of communication network 2 Face improves.

The evaluation method of communication network efficiency provided in an embodiment of the present invention, in the prior art pass through radio resource utilize The single index such as rate or throughput of system evaluates the efficiency of communication network, and obtained evaluation result is not compared comprehensively, this The efficiency overall target, effect overall target and benefit overall target that communication network to be evaluated has been comprehensively considered in scheme, because This, obtained evaluation result is more comprehensive.In addition, using the evaluation method of communication network efficiency provided in an embodiment of the present invention, Can also according to first class index, two-level index, three-level index and level Four index sequence, analyzing influence communication network step by step Efficiency factor, thus for improve communication network efficiency improved direction is provided.

Embodiment 3

The embodiment of the present invention also provides a kind of evaluating apparatus of communication network efficiency, as shown in fig. 6, the device includes: wound Build unit 31, acquiring unit 32 and computing unit 33.

Creating unit 31, for creating efficiency evaluation system；Efficiency evaluation system includes first class index and two-level index；One Grade index is efficiency index；Two-level index includes: efficiency overall target, effect overall target and benefit overall target；Level-one refers to Mark is calculated by two-level index；Efficiency index is used to indicate the level and energy that maintaining communications network operates normally and obtains income Power；Efficiency overall target is used to indicate the operational efficiency and maintenance efficiency of communication network；Effect overall target is used to indicate maintenance Communication network operates normally effect achieved, and it is obtained that efficiency overall target is used to indicate maintaining communications network normal operation Income.

Acquiring unit 32, for obtaining the efficiency overall target of communication network to be evaluated.

Acquiring unit 32 is also used to obtain the effect overall target of communication network to be evaluated.

Acquiring unit 32 is also used to obtain the benefit overall target of communication network to be evaluated.

Computing unit 33, the efficiency overall target of the communication network to be evaluated for being got according to acquiring unit 32, The effect overall target of communication network to be evaluated and the benefit overall target of communication network to be evaluated calculate to be evaluated lead to The efficiency index of communication network.

Further, first class index can be calculated by formula one.

(formula one)

Wherein, 0 < efficiency overall target <, 1,1 < effect overall target <, 100,0 < benefit overall target < 1.

Alternatively, first class index can be calculated by formula two.

(formula two)

Wherein, 1 < efficiency overall target <, 100,1 < effect overall target <, 100,1 < benefit overall target < 100, Weight 1+ weight 2+ weight 3=1.

Further, efficiency evaluation system further includes three-level index, and three-level index includes: personnel's efficiency index, equipment effect Rate index, network quality index, user perceive index, cost input index, operating income index.

Acquiring unit 32 specifically for obtaining the personnel's efficiency index of communication network to be evaluated, and obtains to be evaluated The device efficiency index of communication network.

Computing unit 33, specifically for the personnel's efficiency index of the communication network to be evaluated got to acquiring unit 32 It is weighted and averaged with the device efficiency index of communication network to be evaluated, the efficiency synthesis for obtaining communication network to be evaluated refers to Mark.

Acquiring unit 32 also particularly useful for the network quality index of acquisition communication network to be evaluated, and obtains to be evaluated Communication network user perceive index.

Computing unit 33 refers to also particularly useful for the network quality of the communication network to be evaluated got to acquiring unit 32 The user of mark and communication network to be evaluated perceives index and is weighted and averaged, and the effect for obtaining communication network to be evaluated is comprehensive Index.

Acquiring unit 32 also particularly useful for the cost input index of acquisition communication network to be evaluated, and obtains to be evaluated Communication network operating income index.

Computing unit 33 refers to also particularly useful for the cost input of the communication network to be evaluated got to acquiring unit 32 The operating income index of mark and communication network to be evaluated is weighted and averaged, and the benefit for obtaining communication network to be evaluated is comprehensive Index.

Further, efficiency evaluation system further includes level Four index, and level Four index includes: radio network services loss late, width With work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate, broadband production scheduling promptness rate, wireless Resource busy unevenness coefficient, broadband user port account in fact rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio, Broadband AG utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, broadband cruising ability, broadband are tested the speed User's qualification rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, is based on base station cell at broadband user's failure rate Customer service perception, broadband user complain accounting rate, broadband upgrading complain quantity, broadband installation link promptness rate, broadband carry out About barrier link time-out rate, wireless network saving benefit, broadband unit input cost service traffics quantum of output, width are repaired in promptness rate, broadband The averagely newly-increased maintenance cost of band, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, dimension broadband singly exists certainly Network users output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users' quantum of output.

Broadband ports resource accuracy rate is used to indicate the reality of FTTB user and ADSL user in communication network to be evaluated Situation is occupied on border.

Broadband user port accounts for rate in fact and is used to indicate FTTH user in communication network to be evaluated, FTTB user and ADSL use Whether the port configuration at family is superfluous.

Whether broadband OLT port utilization ratio is used to indicate the configuration of the port PON in communication network to be evaluated superfluous.

Personnel's efficiency index in three-level index, by the radio network services loss late in level Four index, broadband work order to be installed Conversion ratio, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate are weighted and averaged to obtain.

Network quality index in three-level index, by wireless network matter difference the call ratio, wireless network problem in level Four index Cell ratio, broadband cruising ability, the user's qualification rate that tested the speed by broadband, broadband user's failure rate and broadband OLT device failure Rate is weighted and averaged to obtain.

Further, acquiring unit 32, also particularly useful for obtain communication network to be evaluated radio network services loss late, Broadband work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate.

Computing unit 33, also particularly useful for the radio network services of the communication network to be evaluated got to acquiring unit 32 Loss late, broadband work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling Promptness rate is weighted and averaged, and obtains the personnel's efficiency index of communication network to be evaluated.

Acquiring unit 32, also particularly useful for radio resource busy unevenness coefficient, the broadband for obtaining communication network to be evaluated User terminal cause for gossip accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG utilization rate of equipment and installations.

Computing unit 33, it is busy also particularly useful for the radio resource of the communication network to be evaluated got to acquiring unit 32 Not busy unevenness coefficient, broadband user port account for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG in fact Utilization rate of equipment and installations is weighted and averaged, and obtains the device efficiency index of communication network to be evaluated.

Acquiring unit 32, also particularly useful for wireless network matter difference the call ratio, wireless network for obtaining communication network to be evaluated Problem cells ratio, broadband cruising ability, the user's qualification rate that tested the speed by broadband, broadband user's failure rate and broadband OLT device Failure rate.

Computing unit 33, it is poor also particularly useful for the wireless network matter of the communication network to be evaluated got to acquiring unit 32 Call ratio, wireless network problem cells ratio, broadband cruising ability, tested the speed user's qualification rate, broadband user's failure by broadband Rate and broadband OLT device failure rate are weighted and averaged, and obtain the network quality index of communication network to be evaluated.

Acquiring unit 32, also particularly useful for obtaining wireless network customer upgrade the rate of complaints of communication network to be evaluated, be based on The customer service perception of base station cell, broadband user complain accounting rate, broadband upgrading to complain quantity, broadband installation link timely Rate, broadband honour an agreement promptness rate and barrier link time-out rate is repaired in broadband.

Computing unit 33, also particularly useful for the wireless network users of the communication network to be evaluated got to acquiring unit 32 Upgrade the rate of complaints, the customer service perception based on base station cell, broadband user's complaint accounting rate, broadband upgrading complaint quantity, width Promptness rate is honoured an agreement in band installation link promptness rate, broadband and broadband is repaired barrier link time-out rate and is weighted and averaged, and is obtained to be evaluated The user of communication network perceives index.

Acquiring unit 32 saves benefit also particularly useful for the wireless network for obtaining communication network to be evaluated, broadband unit is thrown Enter the averagely newly-increased maintenance cost in cost service flow quantum of output, broadband and broadband unit input cost broadband ports quantum of output.

Computing unit 33, also particularly useful for the wireless network saving of the communication network to be evaluated got to acquiring unit 32 The averagely newly-increased maintenance cost in benefit, broadband unit input cost service traffics quantum of output, broadband and broadband unit input cost are wide Port quantum of output is weighted and averaged, and obtains the cost input index of communication network to be evaluated.

Acquiring unit 32, also particularly useful for obtaining, the wireless network maintenance efficiency of communication network to be evaluated, dimension broadband is single certainly Networked users' output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users' quantum of output.

Computing unit 33 is safeguarded also particularly useful for the wireless network of the communication network to be evaluated got to acquiring unit 32 Benefit, certainly dimension broadband list networked users output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost broadband Networked users' quantum of output is weighted and averaged, and obtains the operating income index of communication network to be evaluated.

It should be noted that part functional module in the evaluating apparatus of communication network efficiency provided in an embodiment of the present invention Specifically describing can no longer be described in detail here with reference to the corresponding content in embodiment of the method, the present embodiment.

The evaluating apparatus of communication network efficiency provided in an embodiment of the present invention, creation include first class index (efficiency index) and The efficiency evaluation system of two-level index (efficiency overall target, effect overall target and benefit overall target), obtains to be evaluated Efficiency overall target, effect overall target and the benefit overall target of communication network, according to the communication network to be evaluated Efficiency overall target, effect overall target and benefit overall target, calculate the efficiency index of communication network to be evaluated.

Through the above description of the embodiments, it is apparent to those skilled in the art that, for description It is convenienct and succinct, only the example of the division of the above functional modules, in practical application, can according to need and will be upper It states function distribution to be completed by different functional modules, i.e., the internal structure of device is divided into different functional modules, to complete All or part of function described above.The specific work process of the system, apparatus, and unit of foregoing description, before can referring to The corresponding process in embodiment of the method is stated, details are not described herein.

In several embodiments provided herein, it should be understood that disclosed system, device and method can be with It realizes by another way.For example, the apparatus embodiments described above are merely exemplary, for example, the module or The division of unit, only a kind of logical function partition, there may be another division manner in actual implementation, such as multiple units Or component can be combined or can be integrated into another system, or some features can be ignored or not executed.Another point, institute Display or the mutual coupling, direct-coupling or communication connection discussed can be through some interfaces, device or unit Indirect coupling or communication connection can be electrical property, mechanical or other forms.

The unit as illustrated by the separation member may or may not be physically separated, aobvious as unit The component shown may or may not be physical unit, it can and it is in one place, or may be distributed over multiple In network unit.It can select some or all of unit therein according to the actual needs to realize the mesh of this embodiment scheme 's.

It, can also be in addition, the functional units in various embodiments of the present invention may be integrated into one processing unit It is that each unit physically exists alone, can also be integrated in one unit with two or more units.Above-mentioned integrated list Member both can take the form of hardware realization, can also realize in the form of software functional units.

If the integrated unit is realized in the form of SFU software functional unit and sells or use as independent product When, it can store in a computer readable storage medium.Based on this understanding, technical solution of the present invention is substantially The all or part of the part that contributes to existing technology or the technical solution can be in the form of software products in other words It embodies, which is stored in a storage medium, including some instructions are used so that a computer Equipment (can be personal computer, server or the network equipment etc.) or processor (English: processor) execute this hair The all or part of the steps of bright each embodiment the method.And storage medium above-mentioned includes: USB flash disk, mobile hard disk, read-only deposits Reservoir (English: Read-Only Memory, abbreviation: ROM), random access memory (English: Random Access Memory, abbreviation: RAM), the various media that can store program code such as magnetic or disk.

The above description is merely a specific embodiment, but scope of protection of the present invention is not limited thereto, any Those familiar with the art in the technical scope disclosed by the present invention, can easily think of the change or the replacement, and should all contain Lid is within protection scope of the present invention.Therefore, protection scope of the present invention should be based on the protection scope of the described claims.

Claims

1. a kind of evaluation method of communication network efficiency characterized by comprising

Create efficiency evaluation system；The efficiency evaluation system includes first class index and two-level index；The first class index is effect It can index；The two-level index includes: efficiency overall target, effect overall target and benefit overall target；The first class index It is calculated by the two-level index；The efficiency index is used to indicate the water that maintaining communications network operates normally and obtains income Gentle ability；The efficiency overall target is used to indicate the operational efficiency and maintenance efficiency of communication network；The effect synthesis refers to Mark is used to indicate maintaining communications network and operates normally effect achieved, and the benefit overall target is used to indicate maintenance communication network Network operates normally income obtained；

According to the efficiency overall target of the communication network to be evaluated, the effect overall target of the communication network to be evaluated With the benefit overall target of the communication network to be evaluated, the efficiency index of the communication network to be evaluated is calculated；

Wherein, the efficiency evaluation system can be calculated according to the common counter for the communication network to be evaluated that user provides The efficiency overall target, the effect overall target and the benefit overall target；Or directly acquire the described of user's input The efficiency overall target, the effect overall target and the benefit overall target of communication network to be evaluated；

The efficiency evaluation system further includes three-level index, and the three-level index includes: that personnel's efficiency index, device efficiency refer to Mark, network quality index, user perceive index, cost input index and operating income index；

The efficiency overall target for obtaining communication network to be evaluated, comprising:

Obtain the personnel's efficiency index of the communication network to be evaluated；

Obtain the device efficiency index of the communication network to be evaluated；

The device efficiency index of personnel's efficiency index and the communication network to be evaluated to the communication network to be evaluated It is weighted and averaged, obtains the efficiency overall target of the communication network to be evaluated；

The effect overall target for obtaining the communication network to be evaluated, comprising:

Obtain the network quality index of the communication network to be evaluated；

The user for obtaining the communication network to be evaluated perceives index；

The user of network quality index and the communication network to be evaluated to the communication network to be evaluated perceives index It is weighted and averaged, obtains the effect overall target of the communication network to be evaluated；

The benefit overall target for obtaining the communication network to be evaluated, comprising:

Obtain the cost input index of the communication network to be evaluated；

Obtain the operating income index of the communication network to be evaluated；

The operating income index of cost input index and the communication network to be evaluated to the communication network to be evaluated It is weighted and averaged, obtains the benefit overall target of the communication network to be evaluated；

The efficiency evaluation system further includes level Four index, and the level Four index includes: that radio network services loss late, broadband are to be installed Work order conversion ratio, broadband ports resource accuracy rate, broadband optical splitter OBD equipment accuracy rate, broadband production scheduling promptness rate, nothing Line resource busy unevenness coefficient, broadband user port account for rate, broadband optical cable terminal device OLT port utilization ratio, on the OLT of broadband in fact Join bandwidth availability ratio, broad access network gate AG utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, Broadband cruising ability, broadband test the speed user's qualification rate, broadband user's failure rate, broadband OLT device failure rate, wireless network users liter Grade the rate of complaints, the customer service perception based on base station cell, broadband user complain accounting rate, broadband upgrading to complain quantity, broadband Installation link promptness rate, broadband honour an agreement promptness rate, barrier link time-out rate is repaired in broadband, wireless network saves benefit, broadband unit investment Cost service flow quantum of output, broadband averagely newly-increased maintenance cost, broadband unit input cost broadband ports quantum of output, wireless network Maintenance efficiency, certainly dimension broadband list networked users output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost Broadband networked users' quantum of output；

Wherein, it is disconnected to be used to indicate base station in the overlay area of the communication network to be evaluated for the radio network services loss late It stands, the damaed cordition of portfolio caused by base station equipment failure or failures of antenna feed system；

The broadband work order conversion ratio to be installed is used to indicate the performance of broadband work order to be installed；

The broadband ports resource accuracy rate is used to indicate fiber to the floor FTTB user and Asymmetrical Digital Subscriber Line ADSL is used Situation is actually occupied in the communication network to be evaluated in family；

The broadband OBD equipment accuracy rate is used to indicate the number and line system middle width strip OBD equipment of the communication network to be evaluated Configuration quantity and operational system monthly magazine middle width strip OBD equipment configuration quantity between difference；

The broadband production scheduling promptness rate is used to indicate the work of the operation maintenance personnel production scheduling of the communication network to be evaluated Make efficiency；

The radio resource busy unevenness coefficient is used to indicate the software resource and hardware resource of the communication network to be evaluated Configuration it is whether reasonable；

The broadband user port accounts for rate in fact and is used to indicate fiber to the home FTTH user, FTTB in the communication network to be evaluated Whether the configuration of the port of user and ADSL user is superfluous；

Match the passive optical network PON port that the broadband OLT port utilization ratio is used to indicate in the communication network to be evaluated It whether superfluous sets；

The broadband OLT first line of a couplet bandwidth availability ratio is used to indicate what OLT first line of a couplet port in the communication network to be evaluated configured Whether bandwidth has the upstream data flow matches of user with existing broadband；

The port that the broadband AG utilization rate of equipment and installations is used to indicate AG speech ciphering equipment in the communication network to be evaluated configures No surplus；

The wireless network matter difference call ratio is used to indicate the call drop situation of the communication network to be evaluated；

Wireless network problem cells ratio is used to indicate in the communication network to be evaluated problem cells in all cells Shared ratio；

The broadband cruising ability is used to indicate alarm user institute in existing broadband user in the communication network to be evaluated The ratio accounted for；

The broadband test the speed user's qualification rate be used to indicate meet in the communication network to be evaluated rate requirement broadband use Family ratio shared in the broadband user that all progress broadbands are tested the speed；

Broadband user's failure rate, which is used to indicate in the communication network to be evaluated, reports the broadband user of failure existing Shared ratio in broadband user；

The broadband OLT device failure rate is used to indicate the port PON broken down in the communication network to be evaluated in institute There is ratio shared in the port PON of OLT device；

Described wireless network customer upgrade the rate of complaints is used to indicate the flat of wireless network users of unit in the communication network to be evaluated Complain number；

The customer service perception based on base station cell is used to indicate user in the communication network to be evaluated and is perceived as The cell of " excellent " shared ratio in all cells；

The broadband user complains accounting rate to be used to indicate the broadband user complained in the communication network to be evaluated existing There is ratio shared in broadband user；

The broadband upgrading complaint quantity is used to indicate the average complaint of unit broadband user in the communication network to be evaluated Number；

The common customer responsing center that the broadband installation link promptness rate is used to indicate the communication network to be evaluated is responsible for Work order in the work order that is timely completed ratio shared in the work order that broadband user applies；

Broadband promptness rate of honouring an agreement is used to indicate the work order made house calls being timely completed in the communication network to be evaluated The shared ratio in all work orders made house calls；

It repairs barrier link time-out rate and is used to indicate the work order for not repairing failure in the communication network to be evaluated on time in the broadband The shared ratio in all work orders for repairing failure；

The wireless network saves the saving situation that benefit is used to indicate the base station maintenance cost of the communication network to be evaluated；

The broadband unit input cost service traffics quantum of output is used to indicate input unit in the communication network to be evaluated The service traffics that cost can support；

The averagely newly-increased maintenance cost in the broadband, which is used to indicate in the communication network to be evaluated, often increases a broadband user newly Required maintenance cost；

The broadband unit input cost broadband ports quantum of output is used to indicate input unit in the communication network to be evaluated The port number that broadband maintenance cost can support；

The wireless network maintenance efficiency is used to indicate wireless network input cost and wireless traffic in the communication network to be evaluated Measure the relationship between income；

It is described to be used to indicate in the communication network to be evaluated from dimension broadband list networked users' output ratio from dimension broadband user's Whether income is greater than input cost；

Outsourcing broadband list networked users' output ratio is used to indicate outsourcing broadband user in the communication network to be evaluated Whether income is greater than input cost；

Broadband unit input cost broadband networked users' quantum of output is used to indicate unit in the communication network to be evaluated The port number that broadband input cost can be safeguarded；

Personnel's efficiency index in the three-level index, it is to be installed by the radio network services loss late in the level Four index, broadband Work order conversion ratio, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate are weighted and averaged It arrives；

Device efficiency index in the three-level index, by the radio resource busy unevenness coefficient in the level Four index, broadband User terminal cause for gossip accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and the weighting of broadband AG utilization rate of equipment and installations Averagely obtain；

Network quality index in the three-level index, by wireless network matter difference the call ratio, wireless network in the level Four index Problem cells ratio, broadband cruising ability, broadband test the speed user's qualification rate, broadband user's failure rate and broadband OLT device failure Rate is weighted and averaged to obtain；

User in the three-level index perceives index, by the level Four index wireless network customer upgrade the rate of complaints, be based on The customer service perception of base station cell, broadband user complain accounting rate, broadband upgrading to complain quantity, broadband installation link timely Rate, broadband honour an agreement promptness rate and broadband repairs barrier link time-out rate and is weighted and averaged to obtain；

Cost input index in the three-level index saves benefit by the wireless network in the level Four index, broadband unit is thrown Enter the averagely newly-increased maintenance cost in cost service flow quantum of output, broadband and the weighting of broadband unit input cost broadband ports quantum of output Averagely obtain；

Operating income index in the three-level index, it is single by the wireless network maintenance efficiency in the level Four index, oneself dimension broadband Networked users' output ratio, outsourcing broadband list networked users output ratio and broadband unit input cost broadband networked users' quantum of output add Weight average obtains；

The personnel's efficiency index for obtaining the communication network to be evaluated, comprising:

Obtain radio network services loss late, broadband work order conversion ratio to be installed, the broadband ports money of the communication network to be evaluated Source accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate；

To the radio network services loss late of the communication network to be evaluated, broadband work order conversion ratio to be installed, broadband ports resource Accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate are weighted and averaged, and obtain the communication to be evaluated The personnel's efficiency index of network；

The device efficiency index for obtaining the communication network to be evaluated, comprising:

Obtain the radio resource busy unevenness coefficient of the communication network to be evaluated, broadband user port accounts for rate, broadband OLT in fact Port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG utilization rate of equipment and installations；

Rate, the broadband end OLT are accounted in fact to the radio resource busy unevenness coefficient of the communication network to be evaluated, broadband user port Mouth utilization rate, broadband OLT first line of a couplet bandwidth availability ratio and broadband AG utilization rate of equipment and installations are weighted and averaged, and are obtained described to be evaluated The device efficiency index of communication network；

The network quality index for obtaining the communication network to be evaluated, comprising:

Obtain wireless network matter difference call ratio, the wireless network problem cells ratio, broadband continuation of the journey of the communication network to be evaluated Ability, broadband test the speed user's qualification rate, broadband user's failure rate and broadband OLT device failure rate；

To the wireless network matter difference call ratio, wireless network problem cells ratio, broadband continuation of the journey energy of the communication network to be evaluated Power, the user's qualification rate that tested the speed by broadband, broadband user's failure rate and broadband OLT device failure rate are weighted and averaged, and are obtained The network quality index of the communication network to be evaluated；

The user for obtaining the communication network to be evaluated perceives index, comprising:

Wireless network customer upgrade the rate of complaints for obtaining the communication network to be evaluated, the customer service sense based on base station cell Know, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, broadband are honoured an agreement promptness rate and width Band repairs barrier link time-out rate；

To wireless network customer upgrade the rate of complaints of the communication network to be evaluated, the customer service based on base station cell perception, Broadband user complains accounting rate, broadband upgrading to complain, and quantity, broadband installation link promptness rate, broadband honour an agreement promptness rate and broadband is repaired Barrier link time-out rate is weighted and averaged, and the user for obtaining the communication network to be evaluated perceives index；

The cost input index for obtaining the communication network to be evaluated, comprising:

Obtain the communication network to be evaluated wireless network save benefit, broadband unit input cost service traffics quantum of output, The averagely newly-increased maintenance cost in broadband and broadband unit input cost broadband ports quantum of output；

Benefit, broadband unit input cost service traffics quantum of output, width are saved to the wireless network of the communication network to be evaluated The averagely newly-increased maintenance cost of band and broadband unit input cost broadband ports quantum of output are weighted and averaged, and are obtained described to be evaluated Communication network cost input index；

The operating income index for obtaining the communication network to be evaluated, comprising:

Obtain the wireless network maintenance efficiency, wide from dimension broadband list networked users output ratio, outsourcing of the communication network to be evaluated The single networked users' output ratio of band and broadband unit input cost broadband networked users' quantum of output；

To the wireless network maintenance efficiency of the communication network to be evaluated, certainly dimension broadband list networked users output ratio, outsourcing broadband Single networked users' output ratio and broadband unit input cost broadband networked users' quantum of output are weighted and averaged, and are obtained described to be evaluated The operating income index of the communication network of valence.

2. the method according to claim 1, wherein the first class index is calculated by formula one；

(formula one)

Wherein, 0 < efficiency overall target <, 1,1 < effect overall target <, 100,0 < benefit overall target < 1；

Alternatively, the first class index is calculated by formula two；

(formula two)

Wherein, 1 < efficiency overall target <, 100,1 < effect overall target <, 100,1 < benefit overall target < 100, weight 1 + weight 2+ weight 3=1.

3. a kind of evaluating apparatus of communication network efficiency characterized by comprising

Creating unit, for creating efficiency evaluation system；The efficiency evaluation system includes first class index and two-level index；It is described First class index is efficiency index；The two-level index includes: efficiency overall target, effect overall target and benefit overall target； The first class index is calculated by the two-level index；The efficiency index be used to indicate maintaining communications network operate normally and Obtain the level and ability of income；The efficiency overall target is used to indicate the operational efficiency and maintenance efficiency of communication network；Institute It states effect overall target and is used to indicate maintaining communications network normal operation effect achieved, the benefit overall target is for referring to Show that maintaining communications network operates normally income obtained；

Computing unit, for the communication network to be evaluated according to the information acquired by the acquisition unit efficiency overall target, The benefit overall target of the effect overall target of the communication network to be evaluated and the communication network to be evaluated calculates institute State the efficiency index of communication network to be evaluated；

Wherein, the common counter of the computing unit, the communication network to be evaluated for being also used to be provided according to user calculates The efficiency overall target, the effect overall target and the benefit overall target；Or the acquiring unit, it is also used to directly Obtain the efficiency overall target, the effect overall target and the effect of the communication network to be evaluated of user's input Beneficial overall target；

Obtain the cost input index of the communication network to be evaluated；

4. device according to claim 3, which is characterized in that the first class index is calculated by formula one；

(formula one)

Alternatively, the first class index is calculated by formula two；

(formula two)