CN105120486A

CN105120486A - Method and device for evaluating communication network efficiency

Info

Publication number: CN105120486A
Application number: CN201510580187.1A
Authority: CN
Inventors: 陈达伟; 鲍彦泽; 常亮; 韩冰; 戴锦辉; 张琳; 辛立峰; 郭丙峰; 李德屹; 向磊
Original assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd; Beijing Telecom Planning and Designing Institute Co Ltd
Current assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd; Beijing Telecom Planning and Designing Institute Co Ltd
Priority date: 2015-09-11
Filing date: 2015-09-11
Publication date: 2015-12-02
Anticipated expiration: 2035-09-11
Also published as: CN105120486B

Abstract

The embodiment of the invention discloses a method and a device for evaluating communication network efficiency, relating to the technical field of communications. The method and the device of the invention are used for solving the problem that the evaluation result obtained by evaluating the efficiency of a communication network via a single index in the prior art is not comprehensive. The specific solution of the method is as follows: establishing an efficiency evaluation system comprising a first-grade index (an efficiency index) and second-grade indexes (an efficiency comprehensive index, an effect comprehensive index and a benefit comprehensive index), obtaining the efficiency comprehensive index, the effect comprehensive index and the benefit comprehensive index of the communication network to be evaluated, and calculating the efficiency index of the communication network to be evaluated according to the efficiency comprehensive index, the effect comprehensive index and the benefit comprehensive index of the communication network to be evaluated.

Description

A kind of evaluation method of communication network usefulness and device

Technical field

The present invention relates to communication technical field, particularly relate to a kind of evaluation method and device of communication network usefulness.

Background technology

Along with the fast development of the communication technology, the scale of communication network, number of users and traffic carrying capacity are all in continuous expansion, and the usefulness of a how to evaluate communication network is the problem that mobile operator needs to solve.

At present, industry is to the ununified definition of the usefulness of communication network, and more the method determined of neither one is for evaluating the usefulness of communication network.In prior art, usually the usefulness of communication network is equivalent to wireless resource utility efficiency or the throughput of system of communication network, when evaluating the usefulness of communication network, mainly evaluated by the single index such as wireless resource utility efficiency or throughput of system, wireless resource utility efficiency is high or throughput of system large, then think that the usefulness of communication network is high.

But, there are the following problems for said method: the communication network that wireless resource utility efficiency is high or the large communication network of throughput of system, network quality (as call completing rate, cutting off rate etc.) differs and reserves, and the income (as input-output ratio) of network is also not necessarily high.Therefore, this method evaluated by the usefulness of single index to communication network, the evaluation result obtained is not comprehensive.

Summary of the invention

Embodiments of the invention provide a kind of evaluation method and device of communication network usefulness, are evaluated, the incomplete problem of the evaluation result obtained in order to solve in prior art by the usefulness of single index to communication network.

For achieving the above object, embodiments of the invention adopt following technical scheme:

The first aspect of the embodiment of the present invention, provides a kind of evaluation method of communication network usefulness, comprising:

Create efficiency evaluation system; Described efficiency evaluation system comprises first class index and two-level index; Described first class index is efficiency index; Described two-level index comprises: efficiency overall target, effect overall target and benefit overall target; Described first class index is calculated by described two-level index; Described efficiency index is used to indicate level and the ability that maintaining communications network normally ran and obtained income; Described efficiency overall target is used to indicate operational efficiency and the maintenance efficiency of communication network; Described effect overall target is used to indicate maintaining communications network and normally runs reached effect, and described efficiency overall target is used to indicate maintaining communications network and normally runs obtained income;

Obtain the efficiency overall target of communication network to be evaluated;

Obtain the effect overall target of described communication network to be evaluated;

Obtain the benefit overall target of described communication network to be evaluated;

According to the benefit overall target of the efficiency overall target of described communication network to be evaluated, the effect overall target of described communication network to be evaluated and described communication network to be evaluated, calculate the efficiency index of described communication network to be evaluated.

The second aspect of the embodiment of the present invention, provides a kind of evaluating apparatus of communication network usefulness, comprising:

Creating unit, for creating efficiency evaluation system; Described efficiency evaluation system comprises first class index and two-level index; Described first class index is efficiency index; Described two-level index comprises: efficiency overall target, effect overall target and benefit overall target; Described first class index is calculated by described two-level index; Described efficiency index is used to indicate level and the ability that maintaining communications network normally ran and obtained income; Described efficiency overall target is used to indicate operational efficiency and the maintenance efficiency of communication network; Described effect overall target is used to indicate maintaining communications network and normally runs reached effect, and described efficiency overall target is used to indicate maintaining communications network and normally runs obtained income;

Acquiring unit, for obtaining the efficiency overall target of communication network to be evaluated;

Described acquiring unit, also for obtaining the effect overall target of described communication network to be evaluated;

Described acquiring unit, also for obtaining the benefit overall target of described communication network to be evaluated;

Computing unit, for the benefit overall target of the efficiency overall target of communication network described to be evaluated, the effect overall target of described communication network to be evaluated and described communication network to be evaluated got according to described acquiring unit, calculate the efficiency index of described communication network to be evaluated.

The evaluation method of the communication network usefulness that the embodiment of the present invention provides and device, establishment comprises the efficiency evaluation system of first class index (efficiency index) and two-level index (efficiency overall target, effect overall target and benefit overall target), obtain the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target, according to the efficiency overall target of described communication network to be evaluated, effect overall target and benefit overall target, calculate the efficiency index of communication network to be evaluated.

Evaluated by the usefulness of the single index such as wireless resource utility efficiency or throughput of system to communication network with prior art, the evaluation result obtained is not compared comprehensively, consider the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target in this programme, the evaluation result obtained is more comprehensive.

Accompanying drawing explanation

In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.

The flow chart of the evaluation method of a kind of communication network usefulness that Fig. 1 provides for the embodiment of the present invention;

The composition schematic diagram of a kind of efficiency evaluation system that Fig. 2 provides for the embodiment of the present invention;

The composition schematic diagram of the another kind of efficiency evaluation system that Fig. 3 provides for the embodiment of the present invention;

The composition schematic diagram of the another kind of efficiency evaluation system that Fig. 4 provides for the embodiment of the present invention;

The flow chart of the evaluation method of the another kind of communication network usefulness that Fig. 5 provides for the embodiment of the present invention;

The composition schematic diagram of the evaluating apparatus of a kind of communication network usefulness that Fig. 6 provides for the embodiment of the present invention.

Embodiment

Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.

Embodiment 1

The embodiment of the present invention provides a kind of evaluation method of communication network usefulness, and as shown in Figure 1, the method comprises:

The evaluating apparatus of S101, communication network usefulness creates efficiency evaluation system.

As shown in Figure 2, efficiency evaluation system comprises first class index and two-level index; First class index is efficiency index; Two-level index comprises: efficiency overall target, effect overall target and benefit overall target; First class index is calculated by two-level index.

Wherein, efficiency index is used to indicate level and the ability that maintaining communications network normally ran and obtained income; Efficiency overall target is used to indicate operational efficiency and the maintenance efficiency of communication network; Effect overall target is used to indicate maintaining communications network and normally runs reached effect, and efficiency overall target is used to indicate maintaining communications network and normally runs obtained income.

Concrete, first class index (efficiency index) can adopt formula one or formula two to calculate.

Efficiency index=efficiency overall target × effect overall target × benefit overall target

(formula one)

Wherein, 0 < efficiency overall target < 1,1 < effect overall target < 100,0 < benefit overall target < 1.This formula gives prominence to the shortcoming of communication network, as long as any one index is low in efficiency overall target, effect overall target and benefit overall target, even if other two indices are high, the efficiency index finally calculated is also lower.

Efficiency index=weight 1 × efficiency overall target+weight 2 × effect overall target+weight 3 × benefit overall target

(formula two)

Wherein, 1 < efficiency overall target < 100,1 < effect overall target < 100,1 < benefit overall target < 100, weight 1+ weight 2+ weight 3=1.This formula gives prominence to the advantage of communication network, if having any one index low in efficiency overall target, effect overall target and benefit overall target, as long as other two indices are high, the efficiency index finally calculated is also higher.

The evaluating apparatus of S102, communication network usefulness obtains the efficiency overall target of communication network to be evaluated.

The evaluating apparatus of S103, communication network usefulness obtains the effect overall target of communication network to be evaluated.

The evaluating apparatus of S104, communication network usefulness obtains the benefit overall target of communication network to be evaluated.

It should be noted that, the execution order in no particular order of S102-S104, S102-S104 can perform simultaneously, and also can perform successively, the embodiment of the present invention is not construed as limiting this.Communication network to be evaluated can be one, also can be multiple.Other common counters (as broadband ports resource accuracy rate, broadband user complain accounting rate etc.) of the communication network that the evaluating apparatus of communication network usefulness can provide according to user calculate the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target (specific descriptions of the method refer to subsequent embodiment), and the evaluating apparatus of communication network usefulness also directly can obtain the efficiency overall target of the communication network of user's input, effect overall target and benefit overall target.

The evaluating apparatus of S105, communication network usefulness, according to the benefit overall target of the efficiency overall target of communication network to be evaluated, the effect overall target of communication network to be evaluated and communication network to be evaluated, calculates the efficiency index of communication network to be evaluated.

Concrete, the evaluating apparatus of communication network usefulness can adopt above-mentioned formula one or formula two to calculate the efficiency index of communication network to be evaluated.When communication network to be evaluated has multiple, identical computing formula should be adopted to calculate the efficiency index of each communication network to be evaluated, finally can the efficiency index of more each communication network to be evaluated, the usefulness of the communication network that efficiency index is high is high.

The evaluation method of the communication network usefulness that the embodiment of the present invention provides, establishment comprises the efficiency evaluation system of first class index (efficiency index) and two-level index (efficiency overall target, effect overall target and benefit overall target), obtain the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target, according to the efficiency overall target of described communication network to be evaluated, effect overall target and benefit overall target, calculate the efficiency index of communication network to be evaluated.

Evaluated by the usefulness of the single index such as wireless resource utility efficiency or throughput of system to communication network with prior art, the evaluation result obtained is not compared comprehensively, the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target is considered in this programme, therefore, the evaluation result obtained is more comprehensive.

Embodiment 2

On the basis of embodiment 1, as shown in Figure 3, this efficiency evaluation system also comprises three grades of indexs, and three grades of indexs comprise: personnel ' s efficiency index, device efficiency index, network quality index, user awareness index, cost input-occupancy-output analysis and operating income index.

Wherein, the efficiency overall target in two-level index can be obtained by the personnel ' s efficiency index in three grades of indexs and device efficiency index weighted average; Effect overall target in two-level index can be obtained by the network quality index in three grades of indexs and user awareness index weighted average; Benefit overall target in two-level index can be obtained by the cost input-occupancy-output analysis in three grades of indexs and operating income index weighted average.

Further, as shown in Figure 4, this efficiency evaluation system also comprises level Four index, and level Four index comprises: radio network services loss late, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband light splitter (English: OpticalBranchingDevice, abbreviation: OBD) equipment accuracy rate, broadband production scheduling promptness rate, the uneven coefficient of Radio Resource busy, broadband user's port is real accounts for rate, broadband optical cable terminal equipment (English: OpticalLineTerminal, abbreviation: OLT) port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio, broad access network gate (English: AccessGateway, abbreviation: AG) utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, broadband flying power, test the speed user's qualification rate in broadband, broadband user's failure rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, honour an agreement promptness rate in broadband, barrier link time-out rate is repaiied in broadband, wireless network saves benefit, broadband unit input cost service traffics quantum of output, broadband is newly-increased maintenance cost on average, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output.

Wherein, radio network services loss late be used to indicate communication network to be evaluated overlay area in base station to break the damaed cordition of traffic carrying capacity that station, base station equipment fault or failures of antenna feed system cause.

Concrete, the computing formula of radio network services loss late is:

Wireless traffic amount loss rate=(disconnected station lost traffic+alarm lost traffic)/(actual volume+disconnected station lost traffic+alarm lost traffic)

(formula three)

Wherein, disconnected station lost traffic is due to problems such as power-off of base station, the traffic carrying capacity causing the user in the overlay area of communication network to be evaluated cannot use communication service losing.Alarm lost traffic is due to problems such as base station equipment plate fault or failures of antenna feed system, the traffic carrying capacity causing the user in the overlay area of communication network to be evaluated cannot use communication service losing.Actual volume is under base station equipment and antenna-feedback system normal operating condition, the theoretical value of the traffic carrying capacity that user uses communication network to produce.

Broadband work order to be installed transfer ratio is used to indicate the performance of broadband work order to be installed.

Concrete, the computing formula of broadband work order transfer ratio to be installed is:

Broadband work order to be installed transfer ratio=broadband last month work order to be installed this month turn over number/broadband last month work order number to be installed

(formula four)

Wherein, broadband last month work order to be installed this month turn over number is in the overlay area of communication network to be evaluated, the work order to be installed produced by the last moon actual construction quantity completed in the examination moon of the examination moon.Broadband last month work order to be installed number is in the overlay area of communication network to be evaluated, the quantity of the work order to be installed produced by the last moon of the examination moon.

It is (English: FiberToTheBuilding that broadband ports resource accuracy rate is used to indicate Fiber-To-The-Building, abbreviation: FTTB) user and Asymmetrical Digital Subscriber Line (English: AsymmetricDigitalSubscriberLine, abbreviation: ADSL) actual in communication network to be evaluated of user occupies situation.

Concrete, the computing formula of broadband ports resource accuracy rate is:

Broadband ports resource accuracy rate=number and line system FTTB and ADSL broadband device account for port/whole reality accurately in fact and account for port

(formula five)

Wherein, number and line system FTTB and ADSL broadband device account for port accurately in fact, and to be that in communication network to be evaluated, in number and line system, FTTB and ADSL broadband device is real account for the quantity that can correspond to user in port.It is the real quantity accounting for port of equipment shown in network management system or account in communication network to be evaluated that whole reality accounts for port.

Broadband OBD equipment accuracy rate is used to indicate the difference between the configuration quantity of the number and line system middle width strip OBD equipment of communication network to be evaluated and the configuration quantity of operational system monthly magazine middle width strip OBD equipment.

Concrete, the computing formula of broadband OBD equipment accuracy rate is:

Broadband OBD equipment accuracy rate=end OBD port takies the summation of number/FTTH number of users, PON+LAN number of devices and PON+DSLAM number of devices

(formula six)

Wherein, end OBD port takies the sum of occupied port in the user port that number is all end OBD equipment in communication network to be evaluated.Fiber to the home is (English: FiberToTheHome, abbreviation: FTTH) number of users, EPON+local area network (LAN) (English: PassiveOpticalNetwork+LocalAreaNetwork, abbreviation: PON+LAN) number of devices and EPON+Digital Subscriber Line Access Multiplexer (English: PassiveOpticalNetwork+DigitalSubscriberLineAccessMultipl exer, abbreviation: PON+DSLAM) summation of number of devices is the summation of FTTH number of users, PON+LAN number of devices and PON+DSLAM number of devices in communication network to be evaluated.

Broadband production scheduling promptness rate is used to indicate the operating efficiency of the operation maintenance personnel production scheduling of communication network to be evaluated.

Concrete, the computing formula of broadband production scheduling promptness rate is:

In the communication network of broadband production scheduling promptness rate=to be evaluated, each station completes the work order cumulant of scheduling/arrive each station work order accumulation total amount within the regulation time limit

(formula seven)

Wherein, in communication network to be evaluated, each station completes the work order cumulant of scheduling within the regulation time limit is that each station staff completes the work order total amount of scheduling by time limit requirement.Arriving each station work order accumulation total amount is the work order total amount that in communication network to be evaluated, each station receives.

Whether the configuration that the uneven coefficient of Radio Resource busy is used to indicate the software resource of communication network to be evaluated and hardware resource is reasonable.

Concrete, the computing formula of the uneven coefficient of Radio Resource busy is:

Total number of base in uneven coefficient=(super not busy base station number+super busy base station number-forbid tearing not busy base station number open the)/region of Radio Resource busy

(formula eight)

Wherein, during busy cells, wireless resource utility efficiency is less than the community of certain threshold value (such as, 10%) is Chao Xian community, and all communities of base station are Chao Xian community, then this base station is super not busy base station.During busy cells, wireless resource utility efficiency is greater than the community of certain threshold value (such as, 50%) is Chao Mang community, and there is a Ge Chaomang community base station, then this base station is super busy base station.In the overlay area of communication network to be evaluated, be positioned at the base station of emphasis place, Very Important Person concentrated area, wide overlay area, strategic road overlay area, for forbidding tearing not busy base station open.In region total number of base be communication network to be evaluated overlay area in the quantity of base station of all normal operations.

Broadband user's port is real account for rate be used to indicate fiber to the home FTTH user in communication network to be evaluated, FTTB user and ADSL user port arrangement whether superfluous.

Concrete, the real computing formula accounting for rate of broadband user's port is:

Broadband user's port is real accounts for rate=take broadband user's port number/configuration broadband user port number

(formula nine)

Wherein, taking broadband user's port number is the port sum in communication network to be evaluated, end bandwidth allocation equipment having connected subscribers feeder.Configuration broadband user port number is the port sum that in communication network to be evaluated, end bandwidth allocation equipment can connect subscribers feeder.

Whether the passive optical network PON port arrangement that broadband OLT port utilization ratio is used to indicate in communication network to be evaluated is superfluous.

Concrete, the computing formula of broadband OLT port utilization ratio is:

Broadband OLT port utilization ratio=each OLT takies PON mouth number sum/configuration PON mouth number sum

(formula ten)

Wherein, each OLT takies the sum that PON mouth number sum is the PON port that in communication network to be evaluated, all OLT device have taken.Configuration PON mouth number sum is the sum of the PON port that in communication network to be evaluated, all OLT device have been configured.

Whether the bandwidth that broadband OLT first line of a couplet bandwidth availability ratio is used to indicate OLT first line of a couplet port arrangement in communication network to be evaluated has the upstream data flow matches of user with existing broadband.

Concrete, the computing formula of broadband OLT first line of a couplet bandwidth availability ratio is:

Broadband OLT first line of a couplet bandwidth availability ratio=(((every frame number of users * is online than * discharge characteristic)/1024) * peak factor * frame number)/configuration first line of a couplet port bandwidth sum

(formula 11)

Wherein, every frame number of users is OLT device average single frame service-user number in communication network to be evaluated, online than the ratio for online user number while of typical and all numbers of users.Discharge characteristic is typical every average access rate of user.Peak value system is the ratio of typical OLT peak bandwidth and configured bandwidth.Frame number is the frame number of OLT device.Configuration first line of a couplet port bandwidth sum is the summation of OLT device for first line of a couplet interface bandwidth.

Whether the port arrangement that wideband A G utilization rate of equipment and installations is used to indicate AG speech ciphering equipment in communication network to be evaluated is superfluous.

Concrete, the computing formula of wideband A G utilization rate of equipment and installations is:

Wideband A G utilization rate of equipment and installations=AG voice user number/AG voice port number

(formula 12)

Wherein, AG voice user number is the voice user's number using AG mode to access in communication network to be evaluated.AG voice port number is the voice port sum of the AG equipment configured in communication network to be evaluated.

Wireless network matter difference call ratio is used to indicate the call drop situation of communication network to be evaluated.

Concrete, the computing formula of wireless network matter difference call ratio is:

Wireless network matter difference call ratio=wireless network MR matter difference talk times/all talk times+wireless CS territory network number of dropped calls/all voice call number of times

(formula 13)

Wherein, occur in a talk business user, if occur, measurement report is (English: MeasurementReport, abbreviation: the ratio that bad point of MR) sampling number accounts for total MR sampling number in this talk business is more than or equal to certain threshold value (such as, 60%), then think this user this time talk business generation call drop, remember 1 poor talk times of matter.All talk times are the number of times that all talk business occur user.Wireless circuit switched (English: CircuitSwitched, abbreviation: CS) network number of dropped calls in territory is the number of dropped calls that user uses language talk business, and all voice call number of times are the total degree of all language talk business of user.

Wireless network problem cells ratio is used to indicate the ratio that in communication network to be evaluated, problem cells is shared in all cells.

Concrete, the computing formula of wireless network problem cells ratio is:

Base station cell sum in wireless network problem cells ratio=number/region, wireless issue community

(formula 14)

Wherein, wireless issue community number is the quantity that in communication network to be evaluated, wireless system call completing rate is less than the community of certain threshold value (such as, 90%).In region, base station cell adds up to the total quantity of the base station cell of all normal operations in communication network to be evaluated.

Broadband flying power is used to indicate the ratio that in communication network to be evaluated, alert users is shared in existing broadband user.

Concrete, the computing formula of broadband flying power is:

Broadband flying power=PON mouth alarm total degree+custom system alarm total degree)/total installed base

(formula 15)

Wherein, PON mouth alarm total degree is the total degree of the PON alarm that in communication network to be evaluated, OLT device webmaster monitors.Custom system alarm total degree is the total degree of user's alarm that in communication network to be evaluated, OLT device webmaster monitors.Total installed base is with broadband user's sum that PON mode accesses in communication network to be evaluated.

The broadband user's qualification rate that tests the speed is used to indicate the broadband user that meets rate requirement in communication network to be evaluated and carries out ratio shared in the broadband user tested the speed in broadband all.

Concrete, the test the speed computing formula of user's qualification rate of broadband is:

To be tested the speed user's qualification rate=use service of testing the speed and the broadband user of qualified broadband user's number/uses of the result that the tests the speed service of testing the speed is total by broadband

(formula 16)

Wherein, the service of testing the speed is used and the qualified broadband user's number of the result that tests the speed is the broadband user's sum employing online speed measuring function in communication network to be evaluated and reach speed standard.The broadband user that using tests the speed serves adds up to the broadband user's sum employing online speed measuring function in communication network to be evaluated.

Broadband user's failure rate is used to indicate the ratio of broadband user shared by existing broadband user of reported failures in communication network to be evaluated.

Concrete, the computing formula of broadband user's failure rate is:

Broadband user's failure rate=broadband user's number of faults/broadband user's sum

(formula 17)

Wherein, broadband user's number of faults is report broadband user's sum of broadband fault in communication network to be evaluated.Broadband user adds up to broadband user's sum current in communication network to be evaluated.

Broadband OLT device failure rate is used to indicate the ratio of PON port shared by the PON port of all OLT device broken down in communication network to be evaluated.

Concrete, the computing formula of broadband OLT device failure rate is:

Broadband OLT device failure rate=OLT device PON mouth number of faults/OLT device PON mouth sum

(formula 18)

Wherein, OLT device PON mouth number of faults is the fault total degree of the PON port of OLT device in communication network to be evaluated.OLT device PON mouth adds up to the sum of the PON port of OLT device in communication network to be evaluated.

Wireless network customer upgrade the rate of complaints is used to indicate the average complaint number of times of unit wireless network user in communication network to be evaluated.

Concrete, the computing formula of wireless network customer upgrade the rate of complaints is:

Wireless network customer upgrade the rate of complaints=wireless user upgrades complaint number of times/hundred general-purpose family

(formula 19)

Wherein, wireless user upgrades and complains number of times to be in communication network to be evaluated, and the network problem that user complains first time does not solve, and user continues the number of times of complaining.Calculate wireless network customer upgrade the rate of complaints time with every 1,000,000 wireless users for step-length.

It is the shared in all cells ratio in the community of " excellent " that customer service perception based on base station cell is used to indicate user awareness in communication network to be evaluated.

Concrete, the computing formula based on the customer service perception of base station cell is:

Based on the customer service perception=wireless network base station cell of base station cell be " excellent " community/region in wireless network base station cell sum

(formula 20)

Wherein, in be the community of " excellent " be in wireless network base station cell communication network to be evaluated, customer service is perceived as the quantity of the community of " excellent ".In region, wireless network base station cell adds up to the sum of the normal wireless network base station cell run in communication network to be evaluated.

The ratio that the broadband user that broadband user complains accounting rate to be used to indicate to complain in communication network to be evaluated is shared in existing broadband user.

Concrete, broadband user complains the computing formula of accounting rate to be:

Broadband user complains accounting rate=broadband user to complain quantity/broadband user's sum

(formula 21)

Wherein, broadband user complains quantity to be the quantity of the broadband user complained in communication network to be evaluated.Broadband user adds up to the sum of the broadband user in communication network to be evaluated.

Broadband upgrading complains quantity to be used to indicate the average complaint number of times of unit broadband user in communication network to be evaluated.

Concrete, the computing formula of broadband upgrading complaint quantity is:

Broadband upgrading complains quantity=broadband user's communication quality upgrading to complain number of times/hundred general-purpose family

(formula 22)

Wherein, the upgrading of broadband user's communication quality complains number of times to be communication network middle width strip user to be evaluated complains more than 2 times and 2 times quantity to same problem.Calculate broadband upgrading complain quantity time with every 1,000,000 broadband users for step-length.

Ratio shared by the work order that the work order on time completed in the work order that the common customer responsing center that broadband installation link promptness rate is used to indicate communication network to be evaluated is responsible for apply for broadband user.

Concrete, the computing formula of broadband installation link promptness rate is:

Work order cumulant that each station in paragraph completes within the regulation time limit/arrive each station work order accumulation total amount is responsible at installation link promptness rate=public Ke Xiang center, broadband

(formula 23)

Wherein, public Ke Xiang is responsible at center the work order cumulant that each station in paragraph completes within the regulation time limit is the total amount that the reporting of user in communication network to be evaluated is installed in the installation application at public Ke Xiang center on time.Arriving each station work order accumulation total amount is the total amount of the reporting of user in communication network to be evaluated to the installation application at public Ke Xiang center.

Broadband promptness rate of honouring an agreement is used to indicate in communication network to be evaluated the work order of making house calls that on time completes ratio shared in all work orders of making house calls.

Concrete, the honour an agreement computing formula of promptness rate of broadband is:

Honour an agreement work order amount/station work order of making house calls total amount that promptness rate=make house calls station is completed in 5 hours after user requires to visit the installation time in broadband

(formula 24)

Wherein, make house calls station user require to visit to visit during the work order amount of being completed in 5 hours after the installation time is communication network to be evaluated the time of completion of installation service work order be no more than require the time of visiting after the work order total amount of 5 hours.Station work order of making house calls total amount is the work order total amount of installation service of visiting in communication network to be evaluated.

Broadband is repaiied barrier link time-out rate and is used to indicate the ratio of work order shared by the work order of all reparation faults of on time not repairing fault in communication network to be evaluated.

Concrete, the computing formula that barrier link time-out rate is repaiied in broadband is:

Broadband is repaiied barrier link time-out rate=station of making house calls and within the regulation time limit, is completed the work order quantity/station of making house calls repairing barrier in broadband repair barrier work order total amount

(formula 25)

Wherein, it is visit in communication network to be evaluated to repair the satisfactory work order total amount of barrier service time of completion that station of making house calls completes the work order quantity of repairing barrier in broadband within the regulation time limit.It is visit in communication network to be evaluated to repair the work order total amount of barrier service that station of making house calls repaiies barrier work order total amount.

Wireless network saves the saving situation that benefit is used to indicate the base station maintenance cost of communication network to be evaluated.

Concrete, the computing formula that wireless network saves benefit is:

Wireless network saves benefit=(last month base station maintenance cost-this month base station maintenance cost)/last month base station maintenance cost

(formula 26)

Wherein, base station maintenance cost was communication network to be evaluated at the cost money of a upper monthly base station maintenance job, as the electricity charge and rental charge etc. last month.This month, base station maintenance cost was a communication network to be evaluated cost money in this monthly base station maintenance work.

Unit input cost service traffics quantum of output in broadband is used to indicate the service traffics that in communication network to be evaluated, input unit's cost can support.

Concrete, the computing formula of broadband unit input cost service traffics quantum of output is:

Broadband unit input cost service traffics quantum of output=broadband services flow/broadband input cost

(formula 27)

Wherein, broadband services flow is the total flow of communication network middle width strip business to be evaluated.Broadband input cost is the input cost that communication network middle width strip to be evaluated is safeguarded.

Broadband on average newly-increased maintenance cost is used to indicate in communication network to be evaluated the maintenance cost often increased newly needed for a broadband user.

Concrete, the computing formula that broadband on average increases maintenance cost newly is:

Broadband on average newly-increased maintenance cost=broadband clients cost of access/newly-increased broadband user's number

(formula 28)

Wherein, broadband clients cost of access is that in communication network to be evaluated, between assessment period, broadband user accesses the cost that construction produces.Newly-increased broadband user's number is newly-increased broadband user's number between assessment period in communication network to be evaluated.

Unit input cost broadband ports quantum of output in broadband is used to indicate the port number that in communication network to be evaluated, input unit broadband maintenance cost can support.

Concrete, the computing formula of broadband unit input cost broadband ports quantum of output is:

Broadband unit input cost broadband ports quantum of output=(PON+LAN, PON+DSLAM, FTTH) port sum/broadband input cost

(formula 29)

Wherein, (PON+LAN, PON+DSLAM, FTTH) port adds up to PON+LAN, PON+DSLAM and FTTH port number sum in communication network to be evaluated.Broadband input cost is that input cost is safeguarded in the broadband of communication network between assessment period to be evaluated.

Wireless network maintenance efficiency is used to indicate the relation in communication network to be evaluated between wireless network input cost and wireless traffic income.

Concrete, the computing formula of wireless network maintenance efficiency is:

Wireless network maintenance efficiency=base station maintenance cost/wireless traffic income

(formula 30)

Wherein, base station maintenance cost is a communication network to be evaluated cost money in this monthly base station maintenance work.Wireless traffic income be communication network to be evaluated in this monthly wireless traffic total amount, in units of Mbytes.

From dimension broadband, single networked users' output ratio is used to indicate in communication network to be evaluated whether be greater than input cost from the income of dimension broadband user.

Concrete, from the computing formula of the single networked users' output ratio in dimension broadband be:

From the single networked users' output ratio in dimension broadband=(broadband is from tieing up input cost/networked users' number)/average wideband A RPU value

(formula 31)

Wherein, broadband is the input cost that communication network to be evaluated certainly ties up broadband ports in assessment period from dimension input cost.Networked users' number is the networked users of the dimension certainly number of communication network to be evaluated.The every user's average income in average broadband (English: AverageRevenuePerUser, abbreviation: ARPU) value is the income of the average per-user of statistics.

Whether the income that the single networked users' output ratio in outsourcing broadband is used to indicate outsourcing broadband user in communication network to be evaluated is greater than input cost.

Concrete, the computing formula of the single networked users' output ratio in outsourcing broadband is:

Single networked users' output ratio=(the broadband outsourcing input cost/networked users' number) in outsourcing broadband/average wideband A RPU value

(formula 32)

Wherein, outsourcing input cost in broadband is the input cost of communication network Maintenance outsourcing broadband ports in assessment period to be evaluated.Networked users' number is the Maintenance outsourcing networked users number of communication network to be evaluated.Average wideband A RPU value is the income of the average per-user of statistics.

Broadband unit input cost broadband networked users' quantum of output is used to indicate the port number that in communication network to be evaluated, unit broadband input cost can be safeguarded.

Concrete, the computing formula of broadband unit input cost broadband networked users' quantum of output is:

Broadband unit input cost broadband networked users' quantum of output=(PON+LAN, PON+DSLAM, FTTH) Live terminal sum/broadband input cost

(formula 33)

Wherein, (PON+LAN, PON+DSLAM, FTTH) Live terminal adds up to PON+LAN, PON+DSLAM and FTTH port number sum again in communication network to be evaluated.Broadband input cost is the communication network input cost that broadband is safeguarded in assessment period to be evaluated.

It should be noted that, personnel ' s efficiency index in three grades of indexs, is obtained by the radio network services loss late in level Four index, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate weighted average.

Device efficiency index in three grades of indexs, is accounted for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations weighted average in fact obtained by the uneven coefficient of the Radio Resource busy in level Four index, broadband user's port.

Network quality index in three grades of indexs, is obtained by test the speed user's qualification rate, broadband user's failure rate and broadband OLT device failure rate weighted average of the wireless network matter difference call ratio in level Four index, wireless network problem cells ratio, broadband flying power, broadband.

User awareness index in three grades of indexs, by the wireless network customer upgrade the rate of complaints in level Four index, complain accounting rate based on the customer service perception of base station cell, broadband user, broadband upgrade complain quantity, link promptness rate is installed in broadband, promptness rate is honoured an agreement in broadband and broadband is repaiied barrier link time-out rate weighted average and obtained.

Cost input-occupancy-output analysis in three grades of indexs, on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output weighted average obtain to save benefit, broadband unit input cost service traffics quantum of output, broadband by the wireless network in level Four index.

Operating income index in three grades of indexs, by the wireless network maintenance efficiency in level Four index, obtains from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output weighted average.

The embodiment of the present invention also provides a kind of evaluation method of communication network usefulness, and as shown in Figure 5, the method comprises:

The evaluating apparatus of S201, communication network usefulness creates efficiency evaluation system.

Wherein, this efficiency evaluation system comprises first class index, two-level index, three grades of indexs and level Four index in above description, and the present embodiment is no longer described in detail here.

The evaluating apparatus of S202, communication network usefulness obtains the radio network services loss late of communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate.

The evaluating apparatus of S203, communication network usefulness is weighted on average the radio network services loss late of communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate, obtains the personnel ' s efficiency index of communication network to be evaluated.

The evaluating apparatus of S204, communication network usefulness obtain communication network to be evaluated the uneven coefficient of Radio Resource busy, broadband user's port is real accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations.

The evaluating apparatus of S205, communication network usefulness accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations be in fact weighted on average the uneven coefficient of the Radio Resource busy of communication network to be evaluated, broadband user's port, obtains the device efficiency index of communication network to be evaluated.

The evaluating apparatus of S206, communication network usefulness obtains the wireless network matter difference call ratio of communication network to be evaluated, wireless network problem cells ratio, broadband flying power, tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate.

The evaluating apparatus of S207, communication network usefulness is weighted on average the wireless network matter difference call ratio of communication network to be evaluated, wireless network problem cells ratio, broadband flying power, to be tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate, obtains the network quality index of communication network to be evaluated.

The evaluating apparatus of S208, communication network usefulness obtain communication network to be evaluated wireless network customer upgrade the rate of complaints, based on base station cell customer service perception, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and barrier link time-out rate is repaiied in broadband.

Evaluating apparatus wireless network customer upgrade the rate of complaints to communication network to be evaluated of S209, communication network usefulness, the customer service perception based on base station cell, broadband user complain accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and broadband is repaiied barrier link time-out rate and is weighted on average, obtain the user awareness index of communication network to be evaluated.

The evaluating apparatus of S210, communication network usefulness obtains wireless network saving benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and the broadband unit input cost broadband ports quantum of output of communication network to be evaluated.

The evaluating apparatus of S211, communication network usefulness to the wireless network of communication network to be evaluated save benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output be weighted on average, obtain the cost input-occupancy-output analysis of communication network to be evaluated.

The evaluating apparatus of S212, communication network usefulness obtains wireless network maintenance efficiency, the certainly single networked users' output ratio in dimension broadband, outsourcing broadband list networked users' output ratio and broadband unit input cost broadband networked users' quantum of output of communication network to be evaluated.

The evaluating apparatus of S213, communication network usefulness is weighted on average the wireless network maintenance efficiency of communication network to be evaluated, the certainly single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output, obtains the operating income index of communication network to be evaluated.

Wherein, S202-S203, S204-S205, S206-S207, S208-S209, S210-S211 and S212-S213 can perform simultaneously, and also can not simultaneously perform, the embodiment of the present invention is not construed as limiting here.

The evaluating apparatus of S214, communication network usefulness is weighted on average the personnel ' s efficiency index of communication network to be evaluated and the device efficiency index of communication network to be evaluated, obtains the efficiency overall target of communication network to be evaluated.

The user awareness index of evaluating apparatus to the network quality index of communication network to be evaluated and communication network to be evaluated of S215, communication network usefulness is weighted on average, obtains the effect overall target of communication network to be evaluated.

The evaluating apparatus of S216, communication network usefulness is weighted on average the cost input-occupancy-output analysis of communication network to be evaluated and the operating income index of communication network to be evaluated, obtains the benefit overall target of communication network to be evaluated.

Wherein, S214, S215 and S216 can perform simultaneously, and also can not simultaneously perform, the embodiment of the present invention is not construed as limiting here.

The evaluating apparatus of S217, communication network usefulness, according to the benefit overall target of the efficiency overall target of communication network to be evaluated, the effect overall target of communication network to be evaluated and communication network to be evaluated, calculates the efficiency index of communication network to be evaluated.

Concrete computational methods can associated description in reference example 1, and the present embodiment is no longer described in detail here.

Exemplary, as shown in table 1, be value and the weight of the level Four index of a communication network (communication network 1) to be evaluated.

Table 1

Adopt value and the weight of the level Four index shown in table 1, each three grades can be calculated and refer to target value.As shown in table 2.The weight of each three grades of indexs is also show in table 2.According to value and the weight of each three grades of indexs, the value of each two-level index can be calculated, then the value of first class index can be calculated according to formula one.Wherein, 0 < efficiency overall target < 1,1 < effect overall target < 100,0 < benefit overall target < 1.

Table 2

Certainly, also target value can be referred to according to formula two first order calculation, at this moment should meet: 1 < efficiency overall target < 100,1 < effect overall target < 100,1 < benefit overall target < 100.When referring to target value according to formula two first order calculation, need to recalculate each level Four Criterion Attribute convergence calculated value, as shown in table 3, be the weight that each level Four Criterion Attribute convergence calculated value recalculated is corresponding with each level Four index.

Table 3

Table 4 is for calculating the value of first class index according to formula two, and the value of the two-level index obtained in computational process and three grades refer to target value.

Table 4

From table 1 to table 4, adopt formula one different with the value of the efficiency index that formula two calculates.As shown in Table 2, the value of efficiency overall target and effect overall target is higher, but the value of benefit overall target is lower, like this, the value of the efficiency index obtained is also lower, when namely adopting formula one to calculate efficiency index, any one in efficiency overall target, effect overall target and benefit overall target refers to that target value is on the low side, and the value of efficiency index all can be caused on the low side.As shown in Table 4, the value of efficiency overall target and effect overall target is higher, but the value of benefit overall target is lower, like this, the value of the efficiency index obtained is also higher, and when namely adopting formula two to calculate efficiency index, even if there is one to refer in efficiency overall target, effect overall target and benefit overall target, target value is on the low side, as long as but the value of other two indices is higher, the value of efficiency index also can be caused higher.

When table 5 and table 6 are for adopting formula two to calculate efficiency index, the first class index of another communication network to be evaluated (communication network 2), two-level index, three grades of indexs and level Four refer to target value.

Table 5

Table 6

Contrast table 4 and table 6 known, the efficiency index of communication network 1 is 75.73, and the efficiency index of communication network 2 is 72.85, and communication network 2, relative to communication network 1, does not give full play to usefulness, and namely communication network 2 is relative to communication network 1 Shortcomings.Wherein, the efficiency overall target of communication network 2 is lower than the efficiency overall target of communication network 1, and the effect overall target of communication network 2 is lower than the effect overall target of communication network 1.

Efficiency overall target is obtained by the personnel ' s efficiency index in three grades of indexs and device efficiency index calculate.Contrast table 4 and table 6 known, cause the efficiency overall target of communication network 2 lower than the main cause of the efficiency overall target of communication network 1, mainly the personnel ' s efficiency index of communication network 2 is too low.

Effect overall target is obtained by the network quality index in three grades of indexs and user awareness index calculate.Contrast table 4 and table 6 known, cause the effect overall target of communication network 2 lower than the main cause of the effect overall target of communication network 1, mainly the user awareness index of communication network 2 is on the low side.

Personnel ' s efficiency index is calculated by the radio network services amount loss rate in level Four index, broadband work order conversion ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate.Contrast table 3 and table 5 known, cause the reason that the personnel ' s efficiency index of communication network 2 is too low, mainly the radio network services amount loss rate of communication network 2 is far below the radio network services amount loss rate of communication network 1.

User awareness index by the wireless network customer upgrade the rate of complaints in level Four index, based on the customer service perception of base station cell, broadband upgrade complain quantity, link promptness rate is installed in broadband, promptness rate is honoured an agreement in broadband and broadband is repaiied barrier link time-out rate and calculated.Contrast table 3 and table 5 known, cause the reason that the user awareness index of communication network 2 is on the low side, mainly the broadband installation link promptness rate of communication network 2 and broadband promptness rate of honouring an agreement on the low side.

Known by above-mentioned analysis, the radio network services amount loss rate of communication network 2, broadband installation link promptness rate and broadband honour an agreement promptness rate on the low side be the principal element causing efficiency index on the low side, therefore, to improve the usefulness of communication network 2, these aspects of promptness rate that need to honour an agreement from the radio network services amount loss rate of communication network 2, broadband installation link promptness rate and broadband are improved.

The evaluation method of the communication network usefulness that the embodiment of the present invention provides, evaluated by the usefulness of the single index such as wireless resource utility efficiency or throughput of system to communication network with prior art, the evaluation result obtained is not compared comprehensively, the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target is considered in this programme, therefore, the evaluation result obtained is more comprehensive.In addition, the evaluation method of the communication network usefulness adopting the embodiment of the present invention to provide, can also according to the order of first class index, two-level index, three grades of indexs and level Four index, the factor of the usefulness of analyzing influence communication network step by step, thus the direction that improvement is provided for improving the usefulness of communication network.

Embodiment 3

The embodiment of the present invention also provides a kind of evaluating apparatus of communication network usefulness, and as shown in Figure 6, this device comprises: creating unit 31, acquiring unit 32 and computing unit 33.

Creating unit 31, for creating efficiency evaluation system; Efficiency evaluation system comprises first class index and two-level index; First class index is efficiency index; Two-level index comprises: efficiency overall target, effect overall target and benefit overall target; First class index is calculated by two-level index; Efficiency index is used to indicate level and the ability that maintaining communications network normally ran and obtained income; Efficiency overall target is used to indicate operational efficiency and the maintenance efficiency of communication network; Effect overall target is used to indicate maintaining communications network and normally runs reached effect, and efficiency overall target is used to indicate maintaining communications network and normally runs obtained income.

Acquiring unit 32, for obtaining the efficiency overall target of communication network to be evaluated.

Acquiring unit 32, also for obtaining the effect overall target of communication network to be evaluated.

Acquiring unit 32, also for obtaining the benefit overall target of communication network to be evaluated.

Computing unit 33, for the benefit overall target of the efficiency overall target of communication network to be evaluated, the effect overall target of communication network to be evaluated and communication network to be evaluated got according to acquiring unit 32, calculate the efficiency index of communication network to be evaluated.

Further, first class index can be calculated by formula one.

(formula one)

Wherein, 0 < efficiency overall target < 1,1 < effect overall target < 100,0 < benefit overall target < 1.

Or first class index can be calculated by formula two.

(formula two)

Wherein, 1 < efficiency overall target < 100,1 < effect overall target < 100,1 < benefit overall target < 100, weight 1+ weight 2+ weight 3=1.

Further, efficiency evaluation system also comprises three grades of indexs, and three grades of indexs comprise: personnel ' s efficiency index, device efficiency index, network quality index, user awareness index, cost input-occupancy-output analysis, operating income index.

Acquiring unit 32, specifically for obtaining the personnel ' s efficiency index of communication network to be evaluated, and obtains the device efficiency index of communication network to be evaluated.

Computing unit 33, is weighted on average specifically for the personnel ' s efficiency index of communication network to be evaluated that gets acquiring unit 32 and the device efficiency index of communication network to be evaluated, obtains the efficiency overall target of communication network to be evaluated.

Acquiring unit 32, also specifically for obtaining the network quality index of communication network to be evaluated, and obtains the user awareness index of communication network to be evaluated.

Computing unit 33, is also weighted on average specifically for the network quality index of communication network to be evaluated that gets acquiring unit 32 and the user awareness index of communication network to be evaluated, obtains the effect overall target of communication network to be evaluated.

Acquiring unit 32, also specifically for obtaining the cost input-occupancy-output analysis of communication network to be evaluated, and obtains the operating income index of communication network to be evaluated.

Computing unit 33, is also weighted on average specifically for the cost input-occupancy-output analysis of communication network to be evaluated that gets acquiring unit 32 and the operating income index of communication network to be evaluated, obtains the benefit overall target of communication network to be evaluated.

Further, efficiency evaluation system also comprises level Four index, and level Four index comprises: radio network services loss late, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate, broadband production scheduling promptness rate, the uneven coefficient of Radio Resource busy, broadband user's port is real accounts for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio, wideband A G utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, broadband flying power, test the speed user's qualification rate in broadband, broadband user's failure rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, honour an agreement promptness rate in broadband, barrier link time-out rate is repaiied in broadband, wireless network saves benefit, broadband unit input cost service traffics quantum of output, broadband is newly-increased maintenance cost on average, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output.

Broadband ports resource accuracy rate is used to indicate actual in communication network to be evaluated of FTTB user and ADSL user and occupies situation.

Broadband user's port is real account for rate be used to indicate FTTH user in communication network to be evaluated, FTTB user and ADSL user port arrangement whether superfluous.

Whether the PON port arrangement that broadband OLT port utilization ratio is used to indicate in communication network to be evaluated is superfluous.

Personnel ' s efficiency index in three grades of indexs, is obtained by the radio network services loss late in level Four index, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate weighted average.

Network quality index in three grades of indexs, is obtained by the wireless network matter difference call ratio in level Four index, wireless network problem cells ratio, broadband flying power, to be tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate weighted average.

Further, acquiring unit 32, also specifically for obtaining the radio network services loss late of communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate.

Computing unit 33, also be weighted on average specifically for the radio network services loss late of the communication network to be evaluated that gets acquiring unit 32, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate, obtain the personnel ' s efficiency index of communication network to be evaluated.

Acquiring unit 32, the uneven coefficient of the Radio Resource busy also specifically for obtaining communication network to be evaluated, broadband user's port account for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations in fact.

Computing unit 33, the uneven coefficient of the Radio Resource busy of communication network to be evaluated also specifically for getting acquiring unit 32, broadband user's port be real to be accounted for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations and is weighted on average, obtains the device efficiency index of communication network to be evaluated.

Acquiring unit 32, also specifically for obtaining the wireless network matter difference call ratio of communication network to be evaluated, wireless network problem cells ratio, broadband flying power, tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate.

Computing unit 33, also be weighted on average specifically for the wireless network matter difference call ratio of the communication network to be evaluated that gets acquiring unit 32, wireless network problem cells ratio, broadband flying power, to be tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate, obtain the network quality index of communication network to be evaluated.

Acquiring unit 32, also specifically for obtain communication network to be evaluated wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and barrier link time-out rate is repaiied in broadband.

Computing unit 33, also specifically for communication network to be evaluated that acquiring unit 32 is got wireless network customer upgrade the rate of complaints, based on base station cell customer service perception, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and broadband is repaiied barrier link time-out rate and is weighted on average, obtains the user awareness index of communication network to be evaluated.

Acquiring unit 32, the wireless network also specifically for obtaining communication network to be evaluated saves benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output.

Computing unit 33, the wireless network of communication network to be evaluated also specifically for getting acquiring unit 32 save benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output be weighted on average, obtain the cost input-occupancy-output analysis of communication network to be evaluated.

Acquiring unit 32, also specifically for obtaining wireless network maintenance efficiency, the certainly single networked users' output ratio in dimension broadband, outsourcing broadband list networked users' output ratio and broadband unit input cost broadband networked users' quantum of output of communication network to be evaluated.

Computing unit 33, wireless network maintenance efficiency, the certainly single networked users' output ratio in dimension broadband, outsourcing broadband list networked users' output ratio and broadband unit input cost broadband networked users' quantum of output also specifically for the communication network to be evaluated got acquiring unit 32 are weighted on average, obtain the operating income index of communication network to be evaluated.

It should be noted that, in the evaluating apparatus of the communication network usefulness that the embodiment of the present invention provides, the specific descriptions of part functional module can corresponding content in reference method embodiment, and the present embodiment is no longer described in detail here.

The evaluating apparatus of the communication network usefulness that the embodiment of the present invention provides, establishment comprises the efficiency evaluation system of first class index (efficiency index) and two-level index (efficiency overall target, effect overall target and benefit overall target), obtain the efficiency overall target of communication network to be evaluated, effect overall target and benefit overall target, according to the efficiency overall target of described communication network to be evaluated, effect overall target and benefit overall target, calculate the efficiency index of communication network to be evaluated.

Through the above description of the embodiments, those skilled in the art can be well understood to, for convenience and simplicity of description, only be illustrated with the division of above-mentioned each functional module, in practical application, can distribute as required and by above-mentioned functions and be completed by different functional modules, the internal structure by device is divided into different functional modules, to complete all or part of function described above.The system of foregoing description, the specific works process of device and unit, with reference to the corresponding process in preceding method embodiment, can not repeat them here.

In several embodiments that the application provides, should be understood that, disclosed system, apparatus and method, can realize by another way.Such as, device embodiment described above is only schematic, such as, the division of described module or unit, be only a kind of logic function to divide, actual can have other dividing mode when realizing, such as multiple unit or assembly can in conjunction with or another system can be integrated into, or some features can be ignored, or do not perform.Another point, shown or discussed coupling each other or direct-coupling or communication connection can be by some interfaces, and the indirect coupling of device or unit or communication connection can be electrical, machinery or other form.

The described unit illustrated as separating component or can may not be and physically separates, and the parts as unit display can be or may not be physical location, namely can be positioned at a place, or also can be distributed in multiple network element.Some or all of unit wherein can be selected according to the actual needs to realize the object of the present embodiment scheme.

In addition, each functional unit in each embodiment of the present invention can be integrated in a processing unit, also can be that the independent physics of unit exists, also can two or more unit in a unit integrated.Above-mentioned integrated unit both can adopt the form of hardware to realize, and the form of SFU software functional unit also can be adopted to realize.

If described integrated unit using the form of SFU software functional unit realize and as independently production marketing or use time, can be stored in a computer read/write memory medium.Based on such understanding, the part that technical scheme of the present invention contributes to prior art in essence in other words or all or part of of this technical scheme can embody with the form of software product, this computer software product is stored in a storage medium, comprising some instructions in order to make a computer equipment (can be personal computer, server, or the network equipment etc.) or processor (English: all or part of step processor) performing method described in each embodiment of the present invention.And aforesaid storage medium comprises: USB flash disk, portable hard drive, read-only memory are (English: Read-OnlyMemory, abbreviation: ROM), random access memory (English: RandomAccessMemory, abbreviation: RAM), magnetic disc or CD etc. various can be program code stored medium.

The above; be only the specific embodiment of the present invention, but protection scope of the present invention is not limited thereto, is anyly familiar with those skilled in the art in the technical scope that the present invention discloses; change can be expected easily or replace, all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of described claim.

Claims

1. an evaluation method for communication network usefulness, is characterized in that, comprising:

Obtain the efficiency overall target of communication network to be evaluated;

2. method according to claim 1, is characterized in that, described first class index is calculated by formula one;

(formula one)

Wherein, 0 < efficiency overall target < 1,1 < effect overall target < 100,0 < benefit overall target < 1;

Or described first class index is calculated by formula two;

(formula two)

3. method according to claim 1 and 2, it is characterized in that, described efficiency evaluation system also comprises three grades of indexs, and described three grades of indexs comprise: personnel ' s efficiency index, device efficiency index, network quality index, user awareness index, cost input-occupancy-output analysis and operating income index;

The efficiency overall target of the communication network that described acquisition is to be evaluated, comprising:

Obtain the personnel ' s efficiency index of described communication network to be evaluated;

Obtain the device efficiency index of described communication network to be evaluated;

The personnel ' s efficiency index of described communication network to be evaluated and the device efficiency index of described communication network to be evaluated are weighted on average, obtain the efficiency overall target of described communication network to be evaluated;

The effect overall target of the described communication network to be evaluated of described acquisition, comprising:

Obtain the network quality index of described communication network to be evaluated;

Obtain the user awareness index of described communication network to be evaluated;

The network quality index of described communication network to be evaluated and the user awareness index of described communication network to be evaluated are weighted on average, obtain the effect overall target of described communication network to be evaluated;

The benefit overall target of the described communication network to be evaluated of described acquisition, comprising:

Obtain the cost input-occupancy-output analysis of described communication network to be evaluated;

Obtain the operating income index of described communication network to be evaluated;

The cost input-occupancy-output analysis of described communication network to be evaluated and the operating income index of described communication network to be evaluated are weighted on average, obtain the benefit overall target of described communication network to be evaluated.

4. method according to claim 3, is characterized in that, described efficiency evaluation system also comprises level Four index, and described level Four index comprises: radio network services loss late, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband light splitter OBD equipment accuracy rate, broadband production scheduling promptness rate, the uneven coefficient of Radio Resource busy, broadband user's port is real accounts for rate, broadband optical cable terminal equipment OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio, broad access network gate AG utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, broadband flying power, test the speed user's qualification rate in broadband, broadband user's failure rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, honour an agreement promptness rate in broadband, barrier link time-out rate is repaiied in broadband, wireless network saves benefit, broadband unit input cost service traffics quantum of output, broadband is newly-increased maintenance cost on average, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output,

Wherein, described radio network services loss late be used to indicate described communication network to be evaluated overlay area in base station to break the damaed cordition of traffic carrying capacity that station, base station equipment fault or failures of antenna feed system cause;

Described broadband work order to be installed transfer ratio is used to indicate the performance of broadband work order to be installed;

Described broadband ports resource accuracy rate is used to indicate actual in described communication network to be evaluated of Fiber-To-The-Building FTTB user and Asymmetrical Digital Subscriber Line ADSL user and occupies situation;

Described broadband OBD equipment accuracy rate is used to indicate the difference between the configuration quantity of the number and line system middle width strip OBD equipment of described communication network to be evaluated and the configuration quantity of operational system monthly magazine middle width strip OBD equipment;

Described broadband production scheduling promptness rate is used to indicate the operating efficiency of the operation maintenance personnel production scheduling of described communication network to be evaluated;

Whether the configuration that the uneven coefficient of described Radio Resource busy is used to indicate the software resource of described communication network to be evaluated and hardware resource is reasonable;

Described broadband user's port is real account for rate be used to indicate fiber to the home FTTH user in described communication network to be evaluated, FTTB user and ADSL user port arrangement whether superfluous;

Whether the passive optical network PON port arrangement that described broadband OLT port utilization ratio is used to indicate in described communication network to be evaluated is superfluous;

Whether the bandwidth that described broadband OLT first line of a couplet bandwidth availability ratio is used to indicate OLT first line of a couplet port arrangement in described communication network to be evaluated has the upstream data flow matches of user with existing broadband;

Whether the port arrangement that described wideband A G utilization rate of equipment and installations is used to indicate AG speech ciphering equipment in described communication network to be evaluated is superfluous;

Described wireless network matter difference call ratio is used to indicate the call drop situation of described communication network to be evaluated;

Described wireless network problem cells ratio is used to indicate the ratio that in described communication network to be evaluated, problem cells is shared in all cells;

Described broadband flying power is used to indicate the ratio that in described communication network to be evaluated, alert users is shared in existing broadband user;

The described broadband user's qualification rate that tests the speed is used to indicate the broadband user that meets rate requirement in described communication network to be evaluated and carries out ratio shared in the broadband user tested the speed in broadband all;

Described broadband user's failure rate is used to indicate the ratio of broadband user shared by existing broadband user of reported failures in described communication network to be evaluated;

Described broadband OLT device failure rate is used to indicate the ratio of PON port shared by the PON port of all OLT device broken down in described communication network to be evaluated;

Described wireless network customer upgrade the rate of complaints is used to indicate the average complaint number of times of unit wireless network user in described communication network to be evaluated;

It is the shared in all cells ratio in the community of " excellent " that the described customer service perception based on base station cell is used to indicate user awareness in described communication network to be evaluated;

The ratio that the broadband user that described broadband user complains accounting rate to be used to indicate to complain in described communication network to be evaluated is shared in existing broadband user;

The upgrading of described broadband complains quantity to be used to indicate the average complaint number of times of unit broadband user in described communication network to be evaluated;

Ratio shared by the work order that the work order on time completed in the work order that the common customer responsing center that described broadband installation link promptness rate is used to indicate described communication network to be evaluated is responsible for apply for broadband user;

Described broadband promptness rate of honouring an agreement is used to indicate the work order of making house calls that on time completes in described communication network to be evaluated ratio shared in all work orders of making house calls;

Described broadband is repaiied barrier link time-out rate and is used to indicate the ratio of work order shared by the work order of all reparation faults of on time not repairing fault in described communication network to be evaluated;

Described wireless network saves the saving situation that benefit is used to indicate the base station maintenance cost of described communication network to be evaluated;

Described broadband unit input cost service traffics quantum of output is used to indicate the service traffics that in described communication network to be evaluated, input unit's cost can support;

Described broadband on average newly-increased maintenance cost is used to indicate in described communication network to be evaluated the maintenance cost often increased newly needed for a broadband user;

Described broadband unit input cost broadband ports quantum of output is used to indicate the port number that in described communication network to be evaluated, input unit's broadband maintenance cost can support;

Described wireless network maintenance efficiency is used to indicate the relation in described communication network to be evaluated between wireless network input cost and wireless traffic income;

The single networked users' output ratio in the described broadband of dimension is certainly used to indicate in described communication network to be evaluated whether be greater than input cost from the income of dimension broadband user;

Whether the income that the single networked users' output ratio in described outsourcing broadband is used to indicate outsourcing broadband user in described communication network to be evaluated is greater than input cost;

Described broadband unit input cost broadband networked users' quantum of output is used to indicate the port number that in described communication network to be evaluated, unit broadband input cost can be safeguarded;

Personnel ' s efficiency index in described three grades of indexs, is obtained by the radio network services loss late in described level Four index, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate weighted average;

Device efficiency index in described three grades of indexs, is accounted for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations weighted average in fact obtained by the uneven coefficient of the Radio Resource busy in described level Four index, broadband user's port;

Network quality index in described three grades of indexs, is obtained by test the speed user's qualification rate, broadband user's failure rate and broadband OLT device failure rate weighted average of the wireless network matter difference call ratio in described level Four index, wireless network problem cells ratio, broadband flying power, broadband;

User awareness index in described three grades of indexs, by the wireless network customer upgrade the rate of complaints in described level Four index, complain accounting rate based on the customer service perception of base station cell, broadband user, broadband upgrade complain quantity, link promptness rate is installed in broadband, promptness rate is honoured an agreement in broadband and broadband is repaiied barrier link time-out rate weighted average and obtained;

Cost input-occupancy-output analysis in described three grades of indexs, on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output weighted average obtain to save benefit, broadband unit input cost service traffics quantum of output, broadband by the wireless network in described level Four index;

Operating income index in described three grades of indexs, by the wireless network maintenance efficiency in described level Four index, obtains from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output weighted average.

5. method according to claim 4, is characterized in that, the personnel ' s efficiency index of the described communication network to be evaluated of described acquisition, comprising:

Obtain the radio network services loss late of described communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate;

The radio network services loss late of described communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate are weighted on average, obtain the personnel ' s efficiency index of described communication network to be evaluated;

The device efficiency index of the described communication network to be evaluated of described acquisition, comprising:

The uneven coefficient of Radio Resource busy, the broadband user's port that obtain described communication network to be evaluated account for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations in fact;

The uneven coefficient of the Radio Resource busy of described communication network to be evaluated, broadband user's port are accounted for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations in fact and be weighted on average, obtains the device efficiency index of described communication network to be evaluated;

The network quality index of the described communication network to be evaluated of described acquisition, comprising:

Obtain the wireless network matter difference call ratio of described communication network to be evaluated, user's qualification rate, broadband user's failure rate and broadband OLT device failure rate are tested the speed in wireless network problem cells ratio, broadband flying power, broadband;

The wireless network matter of described communication network to be evaluated difference call ratio, wireless network problem cells ratio, broadband flying power, to be tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate are weighted on average, obtain the network quality index of described communication network to be evaluated;

The user awareness index of the described communication network to be evaluated of described acquisition, comprising:

Obtain wireless network customer upgrade the rate of complaints of described communication network to be evaluated, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and barrier link time-out rate is repaiied in broadband;

Wireless network customer upgrade the rate of complaints to described communication network to be evaluated, the customer service perception based on base station cell, broadband user complain accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and broadband is repaiied barrier link time-out rate and is weighted on average, obtain the user awareness index of described communication network to be evaluated;

The cost input-occupancy-output analysis of the described communication network to be evaluated of described acquisition, comprising:

The wireless network obtaining described communication network to be evaluated saves benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output;

To the wireless network of described communication network to be evaluated save benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output be weighted on average, obtain the cost input-occupancy-output analysis of described communication network to be evaluated;

The operating income index of the described communication network to be evaluated of described acquisition, comprising:

Obtain the wireless network maintenance efficiency of described communication network to be evaluated, from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output;

The wireless network maintenance efficiency of described communication network to be evaluated, the certainly single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output are weighted on average, obtain the operating income index of described communication network to be evaluated.

6. an evaluating apparatus for communication network usefulness, is characterized in that, comprising:

7. device according to claim 6, is characterized in that, described first class index is calculated by formula one;

(formula one)

Or described first class index is calculated by formula two;

(formula two)

8. the device according to claim 6 or 7, it is characterized in that, described efficiency evaluation system also comprises three grades of indexs, and described three grades of indexs comprise: personnel ' s efficiency index, device efficiency index, network quality index, user awareness index, cost input-occupancy-output analysis and operating income index;

Described acquiring unit, specifically for obtaining the personnel ' s efficiency index of described communication network to be evaluated, and obtains the device efficiency index of described communication network to be evaluated;

Described computing unit, be weighted on average specifically for the personnel ' s efficiency index of communication network described to be evaluated that gets described acquiring unit and the device efficiency index of described communication network to be evaluated, obtain the efficiency overall target of described communication network to be evaluated;

Described acquiring unit, also specifically for obtaining the network quality index of described communication network to be evaluated, and obtains the user awareness index of described communication network to be evaluated;

Described computing unit, also be weighted on average specifically for the network quality index of communication network described to be evaluated that gets described acquiring unit and the user awareness index of described communication network to be evaluated, obtain the effect overall target of described communication network to be evaluated;

Described acquiring unit, also specifically for obtaining the cost input-occupancy-output analysis of described communication network to be evaluated, and obtains the operating income index of described communication network to be evaluated;

Described computing unit, also be weighted on average specifically for the cost input-occupancy-output analysis of communication network described to be evaluated that gets described acquiring unit and the operating income index of described communication network to be evaluated, obtain the benefit overall target of described communication network to be evaluated.

9. device according to claim 8, is characterized in that, described efficiency evaluation system also comprises level Four index, and described level Four index comprises: radio network services loss late, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband light splitter OBD equipment accuracy rate, broadband production scheduling promptness rate, the uneven coefficient of Radio Resource busy, broadband user's port is real accounts for rate, broadband optical cable terminal equipment OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio, broad access network gate AG utilization rate of equipment and installations, wireless network matter difference call ratio, wireless network problem cells ratio, broadband flying power, test the speed user's qualification rate in broadband, broadband user's failure rate, broadband OLT device failure rate, wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, broadband installation link promptness rate, honour an agreement promptness rate in broadband, barrier link time-out rate is repaiied in broadband, wireless network saves benefit, broadband unit input cost service traffics quantum of output, broadband is newly-increased maintenance cost on average, broadband unit input cost broadband ports quantum of output, wireless network maintenance efficiency, from the single networked users' output ratio in dimension broadband, the single networked users' output ratio in outsourcing broadband and broadband unit input cost broadband networked users' quantum of output,

10. device according to claim 9, it is characterized in that, described acquiring unit, also specifically for obtaining the radio network services loss late of described communication network to be evaluated, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate;

Described computing unit, also be weighted on average specifically for the radio network services loss late of the communication network described to be evaluated that gets described acquiring unit, broadband work order transfer ratio to be installed, broadband ports resource accuracy rate, broadband OBD equipment accuracy rate and broadband production scheduling promptness rate, obtain the personnel ' s efficiency index of described communication network to be evaluated;

Described acquiring unit, the uneven coefficient of the Radio Resource busy also specifically for obtaining described communication network to be evaluated, broadband user's port account for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations in fact;

Described computing unit, the uneven coefficient of the Radio Resource busy of communication network described to be evaluated also specifically for getting described acquiring unit, broadband user's port be real to be accounted for rate, broadband OLT port utilization ratio, broadband OLT first line of a couplet bandwidth availability ratio and wideband A G utilization rate of equipment and installations and is weighted on average, obtains the device efficiency index of described communication network to be evaluated;

Described acquiring unit, also specifically for obtaining the wireless network matter difference call ratio of described communication network to be evaluated, user's qualification rate, broadband user's failure rate and broadband OLT device failure rate are tested the speed in wireless network problem cells ratio, broadband flying power, broadband;

Described computing unit, also be weighted on average specifically for the wireless network matter difference call ratio of the communication network described to be evaluated that gets described acquiring unit, wireless network problem cells ratio, broadband flying power, to be tested the speed by broadband user's qualification rate, broadband user's failure rate and broadband OLT device failure rate, obtain the network quality index of described communication network to be evaluated;

Described acquiring unit, also specifically for obtain described communication network to be evaluated wireless network customer upgrade the rate of complaints, based on the customer service perception of base station cell, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and barrier link time-out rate is repaiied in broadband;

Described computing unit, also specifically for communication network described to be evaluated that described acquiring unit is got wireless network customer upgrade the rate of complaints, based on base station cell customer service perception, broadband user complains accounting rate, quantity is complained in broadband upgrading, promptness rate is honoured an agreement in broadband installation link promptness rate, broadband and broadband is repaiied barrier link time-out rate and is weighted on average, obtains the user awareness index of described communication network to be evaluated;

Described acquiring unit, the wireless network also specifically for obtaining described communication network to be evaluated saves benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output;

Described computing unit, the wireless network of communication network described to be evaluated also specifically for getting described acquiring unit save benefit, broadband unit input cost service traffics quantum of output, broadband on average newly-increased maintenance cost and broadband unit input cost broadband ports quantum of output be weighted on average, obtain the cost input-occupancy-output analysis of described communication network to be evaluated;

Described acquiring unit, also specifically for obtaining wireless network maintenance efficiency, the certainly single networked users' output ratio in dimension broadband, outsourcing broadband list networked users' output ratio and broadband unit input cost broadband networked users' quantum of output of described communication network to be evaluated;

Described computing unit, wireless network maintenance efficiency, the certainly single networked users' output ratio in dimension broadband, outsourcing broadband list networked users' output ratio and broadband unit input cost broadband networked users' quantum of output also specifically for the communication network described to be evaluated got described acquiring unit are weighted on average, obtain the operating income index of described communication network to be evaluated.