CN105120118A - Method, device and system for teleconference - Google Patents
Method, device and system for teleconference Download PDFInfo
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- CN105120118A CN105120118A CN201510560895.9A CN201510560895A CN105120118A CN 105120118 A CN105120118 A CN 105120118A CN 201510560895 A CN201510560895 A CN 201510560895A CN 105120118 A CN105120118 A CN 105120118A
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- 238000000034 method Methods 0.000 title claims abstract description 38
- 230000000977 initiatory effect Effects 0.000 claims abstract description 45
- 238000004891 communication Methods 0.000 claims abstract description 20
- 238000012790 confirmation Methods 0.000 claims abstract description 20
- 238000012545 processing Methods 0.000 claims description 28
- 230000002452 interceptive effect Effects 0.000 claims description 10
- 230000004044 response Effects 0.000 claims description 8
- 238000005516 engineering process Methods 0.000 description 14
- 230000008520 organization Effects 0.000 description 10
- 230000006870 function Effects 0.000 description 8
- 230000008569 process Effects 0.000 description 3
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Abstract
The invention discloses a method, a device and a system for a teleconference. The method comprises the following steps of: converting received user voice request information into text information; performing semantic parsing according to the text information, judging whether the user has intention of initiating a teleconference, and obtaining identity information of conventioneers; when it is determined that the user has intention of initiating teleconference, building a conference bridge; matching the identity information of conventioneers with a stored contact list, and generating a matching result, wherein the contact list comprises name information and corresponding communication numbers of the user; generating voice prompt information according to the matching result for the user to confirm; and when voice confirmation message of the user is received, dialing the communication numbers of the conventioneers to call the conventioneers to the conference bridge. By the technical scheme, efficiency of initiating the teleconference is improved.
Description
Technical field
The present invention relates to full automatic voice communication system, particularly relate to a kind of method of videoconference, Apparatus and system.
Background technology
Along with expanding economy and social progress, the information interchange between people becomes day by day frequent, and phone has become people's essential information media of communication in daily life.For tissue, because need of work, the mutual videoconference of organizational member is very frequent.
At present, the continuous expansion of size of the organization, organizing communication is recorded more and more longer, and before organizational member carries out videoconference each other, needs to check that organizing communication record obtains the communicating number of participant, and manual dialup also invites participant, then just can carry out videoconference.
But this situation will cause the process efficiency of initiating videoconference low.
Summary of the invention
The problem that the present invention solves how to improve the efficiency initiating videoconference.
For solving the problem, the invention provides a kind of method of videoconference, described method comprises:
The user speech solicited message of reception is converted to text message;
Carry out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, and obtain the identification information of participant;
When determining that described user has the intention of initiating conference, set up meeting bridge;
Mated with stored address list by the identification information of described participant, generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence;
Generate information of voice prompt according to described matching result to confirm for described user;
When receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call.
Alternatively, described address list also comprises e-mail address corresponding to described user, and described method also comprises:
Identify the time point that described meeting starts, when confirming that described meeting non-immediate is initiated, the e-mail address to described participant sends participant's conferencing information described in mail notification;
And the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, communicating number corresponding to described user is phone number corresponding to described user, and described method also comprises:
Identify the time point that described meeting starts, when confirming that described meeting non-immediate is initiated, the phone number to described participant sends participant's conferencing information described in SMS notification;
And the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, described method also comprises: after described meeting starts, and records to described meeting.
Alternatively, described method also comprises: described after meeting adjourned, described session recording is sent to all participants or fails to participate in the participant of described meeting, or other users that meeting organizer selects.
Alternatively, described identification information comprises following at least one: the name of described participant, communicating number.
Alternatively, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
Alternatively, describedly carry out semantic resolve and after obtaining the identification information of participant, also comprising according to described text message:
Judge whether described identification information is unique in described address list;
If the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
Alternatively, described in dial the communicating number of participant, comprising:
Dial the most preferably number of set described participant.
Alternatively, described most preferably number comprises: the most preferably number in a communicating number type of the most preferably number in the communicating number type of all described participants or described participant.
Alternatively, described address list comprises public address list and personal communication's record, described in dial the communicating number of described participant, comprising:
Preferentially dial the communicating number in the personal directory of described participant.
The embodiment of the present invention provides a kind of teleconference device, and described device comprises:
Receiving element, is suitable for the voice request information receiving user;
Converting unit, the voice request information being suitable for the user received by described receiving element is converted to text message;
Resolution unit, is suitable for carrying out semanteme according to described text message and resolves, judge whether described user has the intention of initiating conference, and obtain the identification information of participant;
Unit set up by meeting bridge, is suitable for, when described resolution unit determines that described user has an intention of initiating conference, setting up meeting bridge;
Matching unit, the identification information being suitable for the described participant described resolution unit obtained mates with stored address list, and generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence;
Tip element, is suitable for generating information of voice prompt according to the matching result of described matching unit and confirms for described user;
Incoming call unit, is suitable for when receiving the voice confirmation of described user, dials the communicating number of participant by meeting bridge described in described participant's incoming call.
Alternatively, described address list also comprises e-mail address corresponding to described user, and described device also comprises: recognition unit and notification unit;
Described recognition unit, is suitable for the time point identifying that described meeting starts, and judges whether described meeting is initiate immediately;
Described notification unit, is suitable for when described recognition unit confirms that described meeting non-immediate is initiated, and the e-mail address to described participant sends participant's conferencing information described in mail notification;
Described incoming call unit, is suitable for when receiving the voice confirmation of described user, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, communicating number corresponding to described user is phone number corresponding to described user, and described device comprises:
Described notification unit, is suitable for when described recognition unit confirms that described meeting non-immediate is initiated, and the phone number to described participant sends participant's conferencing information described in SMS notification.
Alternatively, described device also comprises: recoding unit, is suitable for, after described meeting starts, recording to described meeting.
Alternatively, described device also comprises: transmitting element, is suitable for after meeting adjourned described, the recording of described recoding unit to described meeting be sent to all participants or fail to participate in the participant of described meeting, or other users that meeting organizer selects.
Alternatively, described identification information comprises following at least one: the name of described participant, communicating number.
Alternatively, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
Alternatively, described device also comprises:
Judging unit, after being suitable for the identification information of described resolution unit acquisition participant, judges whether the identification information of described participant is unique in described address list;
Described Tip element, be suitable for when the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
Alternatively, described incoming call unit, is suitable for the most preferably number of described participant set by dialing by meeting bridge described in described participant's incoming call.
Alternatively, described most preferably number comprises: the most preferably number in a communicating number type of the most preferably number in the communicating number type of all described participants or described participant.
Alternatively, described address list comprises public address list and personal communication's record, described incoming call unit, is also suitable for preferentially dialing communicating number in the personal directory of described participant by meeting bridge described in described participant's incoming call.
The embodiment of the present invention provides a kind of TeleConference Bridge, and described system comprises: conference terminal and Conference server;
Described conference terminal, comprises interactive voice response unit, is suitable for receiving the voice messaging of user's input and the information of voice prompt that returned by Conference server and exports user to;
Described Conference server, comprises voice and turns text unit, processing unit, text-to-speech unit and address list; Wherein: described address list comprises the name information of user and the communicating number of correspondence;
Described voice turn text unit, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit, be suitable for carrying out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant, the identification information of described participant is mated with stored address list, generating matching result, when receiving the voice confirmation of described user, dialing the communicating number of participant by meeting bridge described in described participant's incoming call;
Described text-to-speech unit, is suitable for that described matching result is generated information of voice prompt and confirms for described user.
Alternatively, described address list also comprises e-mail address corresponding to described user; Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, the communicating number that described user is corresponding is phone number corresponding to described user;
Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, described identification information comprises following at least one: the name of described participant, communicating number.
Alternatively, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
Alternatively, described processing unit is also suitable for carrying out semantic resolve and after obtaining the identification information of participant, judging whether described identification information is unique in described address list according to described text message;
If the identification information of described participant is not unique, then described text-to-speech unit is suitable for generating voice message with other identification informations making described user reoffer described participant, until determine unique participant.
The embodiment of the present invention provides a kind of TeleConference Bridge, and described system comprises: conference terminal, Conference server and high in the clouds;
Described conference terminal, comprises interactive voice response unit, is suitable for receiving the voice messaging of user's input and the information of voice prompt that returns of Conference server and exports user to;
Described Conference server, comprises voice and turns text unit, processing unit, text-to-speech unit and address list; Wherein: described address list comprises the name information of user and the communicating number of correspondence;
Described voice turn text unit, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit, be suitable for carrying out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant, the identification information of described participant is mated with stored address list, generate matching result, and be suitable for information of voice prompt to confirm for described user, when receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call;
Described high in the clouds, comprises text-to-speech unit, is suitable for described matching result to generate information of voice prompt.
Alternatively, described address list also comprises e-mail address corresponding to described user;
Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, communicating number corresponding to described user is phone number corresponding to described user, described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
Alternatively, described identification information comprises following at least one: the name of described participant, communicating number.
Alternatively, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant
Alternatively, described processing unit is also suitable for carrying out semantic resolve and after obtaining the identification information of participant, judging whether described identification information is unique in described address list according to described text message;
If the identification information of described participant is not unique, then described high in the clouds is suitable for generating voice message with other identification informations making described user reoffer described participant, until determine unique participant
Compared with prior art, technical scheme of the present invention has the following advantages:
Adopt technique scheme, only need the identification information obtaining participant from the voice request of user, user just can realize voice and automatically initiate videoconference, need not search the communication number of participant and manual dialup invites participant, thus can improve the efficiency initiating videoconference.
Further, when initiating non-instant meeting, mail notification participant conferencing information is sent to participant, and the time point started in described meeting is by meeting bridge described in described participant's incoming call, manually need not notify separately all participants, and invite described participant at the time point manual dialup that described meeting starts, thus can the convenient flow process initiating videoconference.
Further, when initiating non-instant meeting, SMS notification participant conferencing information is sent to participant, and the time point started in described meeting is by meeting bridge described in described participant's incoming call, manually need not notify separately all participants, and invite described participant at the time point manual dialup that described meeting starts, and SMS often can be checked by user, thus can conveniently initiate the flow process of videoconference and promote the efficiency notified.
Further, when user does not know the communication number of participant or only knows that the part identity information of participant or described participant have a duplication of name, Auto-matching can be passed through, and point out user, thus select the required participant initiating videoconference of user intelligently, and automatically by meeting bridge described in described participant's incoming call, thus it is more convenient, intelligent to make to initiate videoconference.
Further, because user can arrange dialed most preferably number, thus can avoid bringing unnecessary interference to participant, make to initiate videoconference hommization more.
Accompanying drawing explanation
Fig. 1 is the schematic flow sheet of the method for a kind of videoconference in the embodiment of the present invention;
Fig. 2 is the structural representation of a kind of teleconference device in the embodiment of the present invention.
Fig. 3 is the structural representation of a kind of TeleConference Bridge in the embodiment of the present invention;
Fig. 4 is the structural representation of the another kind of TeleConference Bridge in the embodiment of the present invention.
Embodiment
At present, because the expansion of size of the organization, the address list naturally organized will be elongated, needs to initiate videoconference between organizational member because of a variety of causes.Before organizational member initiates videoconference each other, need to check that the address list of tissue obtains the communicating number of participant, manual dialup invites participant to add videoconference, then just can carry out described videoconference.
For the problem of inefficiency initiating videoconference in prior art, embodiments provide a kind of method of videoconference, only need the identification information obtaining participant from the voice request of user, user just can realize voice and automatically initiate videoconference, the communication number of participant need not be searched and manual dialup invites participant, thus the efficiency initiating videoconference can be improved.
For enabling above-mentioned purpose of the present invention, feature and advantage more become apparent, and are described in detail specific embodiments of the invention below in conjunction with accompanying drawing.
Fig. 1 shows the method for a kind of videoconference in the embodiment of the present invention.When user needs to initiate videoconference, can directly carry out Voice command and automatically initiate videoconference, below described method be described in detail:
S101: the user speech solicited message of reception is converted to text message.
In concrete enforcement, the voice request information of user can be received, and the voice request information of described user is converted to text message.
Such as, when organizational member Zhang San wants to initiate videoconference with member Li Si, king five, then conference terminal is said: " I wants to look for Li Si, king five meeting ".Then described conference terminal receives the voice request information of Zhang San: after " I wants to look for Li Si, king five meeting ", the voice request information of described Zhang San can be converted to text message.
S102: carry out semanteme according to described text message and resolve, obtain the identification information of participant, judge whether described user has the intention of initiating conference.
In concrete enforcement, semanteme can be carried out according to described text message and resolve, judge whether described user has the intention of initiating conference, and obtain the identification information of participant.
In an embodiment of the present invention, described identification information is participant's name, and described participant's name can be Chinese name, also can be English name.Such as, described conference terminal can according to described organizational member Zhang San: " I wants to look for Li Si, king five meeting " this text message carries out speech analysis, by judging the implication of described speech analysis, determine that Zhang San has the intention of initiating conference, obtain the name of participant: Li Si and king five, name is the one of identification information.
In an alternative embodiment of the invention, described identification information can be the communicating number of participant, and described communicating number can be home Tel code or phone number.At a tissue, as enterprises, described base number can be extension number.
Again such as: when organizational member Zhang San wants to look for Li Si, king five meeting, can say described conference terminal: " please look for 381, king five meeting ".381 is the telephone number of described organizational member Li Si, then after described conference terminal receives the voice request information of Zhang San, and the voice request information of Zhang San can be converted to text message.Described conference terminal can according to described organizational member Zhang San: " please look for 381, king five meeting " this text message carries out speech analysis, determine that Zhang San has the intention of initiating conference, obtain communicating number 381 and these two kinds of identification informations of name king five of participant.
In concrete enforcement, described identification information can also comprise following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
Such as, when organizational member Zhang San want to look for Li Si, king five have a meeting time, can say described conference terminal: " I wants to look for Li Si, king five meeting of Beijing office ", alternatively: " I wants to look for the Li Si of technology department, king five meeting of sales department ", can also say: " I wants to look for general manager Lee and king five minister meeting ", general manager is the position of Li Si, and minister is the position of king five.It should be noted that, the particular type of the identification information of described participant or combined method are not specifically limited.
S103: when determining that described user has the intention of initiating conference, set up meeting bridge.
In concrete enforcement, when determining that described user has the intention of initiating conference, set up meeting bridge.
S104: mated with stored address list by the identification information of described participant, generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence.
In concrete enforcement, mated by the identification information of described participant with stored address list, generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence.
Such as, when described conference terminal obtains the identification information of participant: after Li Si, king five, this name identification information of described participant Li Si, king five can be mated with the address list of stored organization internal, and generating matching result, the address list of wherein said organization internal comprises the name information of organizational member and the communicating number of correspondence.
Also such as, when described conference terminal obtains the identification information of participant: 381, after king five, this identification information of communicating number of described participant Li Si and this identification information of name king five can be mated with the address list of stored organization internal, and generate matching result.
S105: generate information of voice prompt according to described matching result and confirm for described user.
In concrete enforcement, can provide and generate information of voice prompt for described user's confirmation according to described matching result.
In an embodiment of the present invention, the name identification information of described participant Li Si, king five can mate with the address list of stored organization internal by conference terminal, in only finding unique organizational member Li Si and king five in the address list at described organization internal, the communicating number of described organizational member Li Si and king five can be obtained, then can Zhang San described in voice message: " may I ask is look for Li Si, king five meeting, is it right? "
In concrete enforcement, semantic to resolve and after obtaining the identification information of participant is being carried out according to described text message, can also judge whether described identification information is unique in described address list, generates matching result, and can according to described matching result correspondingly executable operations.When the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
Such as, after described conference terminal obtains the name identification information of described participant Li Si, king five, mate with the address list of stored organization internal, judge whether described identification information is unique in described address list, when discovery organizational member inside has two people to be all Li Si, a Li Si is operated in sales department, and another Li Si is operated in technology department.Then described conference terminal can voice message Zhang San: " may I ask the Li Si of your Shi Zhao technology department or Li Si's meeting of sales department? "
Again such as, when discovery organizational member inside has 3 people to be all Li Si, a Li Si is operated in sales department, has two Li Sis to be operated in technology department, and the Li Si of technology department has one to be engineer, and another Li Si of technology department is minister.Then described conference terminal can voice message Zhang San: " may I ask the Li Si of your Shi Zhao technology department or Li Si's meeting of sales department? "
When Zhang San answers: time " Li Si's meeting of my Yao Zhao technology department ", then described conference terminal can also voice message Zhang San: " may I ask you to look for Li Si engineer or look for minister Li Si to have a meeting? " when Zhang San answers: " I wants to look for Li Si engineer to have a meeting ", the identification information of the participant that namely described like this conference terminal provides by Zhang San determines unique participant
S106: when receiving the voice confirmation of described user, dials the communicating number of participant by meeting bridge described in described participant's incoming call.
In concrete enforcement, when receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call.
Such as, when described conference terminal determines that participant Li Si, king five are unique at whole organization internal, can Zhang San described in voice message: " may I ask is look for Li Si, king five meeting; is it right? " when described Zhang San replys: " yes ", after described conference terminal receives the confirmation of user Zhang San, then dial the communicating number of described employee Li Si, king five, and immediately once by meeting bridge described in all participant Li Sis, king five incoming call, start described videoconference.
In an embodiment of the present invention, as described conference terminal voice message Zhang San: " may I ask Li Si's meeting of the Li Si of your Shi Zhao technology department or sales department? " Zhang San can reply: " I wants the Li Si looking for technology department to have a meeting ", described conference terminal can obtain the communicating number of described technology department member Li Si by searching organization internal address list, and voice message Zhang San: " what may I ask that you will look for is Li Si's meeting of technology department, is it right? " when Zhang San replys: after " yes ", described conference terminal can once by the Li Si of all participant technology departments, meeting bridge described in king five incoming call, start described videoconference.
In concrete enforcement, non-instant meeting is opened in order to make user, the time point that described meeting starts can also be identified, when confirming that described meeting is the meeting of non-immediate initiation, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.Wherein, described address list can also comprise e-mail address corresponding to described user.
In an embodiment of the present invention, when organizational member Zhang San in the afternoon 2 conference terminal is said: " I wants at this afternoon 5 and Li Si, king five meeting ", the time point that described conference terminal identification meeting starts is some that afternoon five, instead of a meeting immediately initiated.
Then mate by Li Si, this name of king five identification information the E-mail address obtaining Li Si, king five with described address list, e-mail address to described participant Li Si, king five sends time and the theme of Li Si, king five videoconference described in mail notification, prepare so that Li Si, king five do corresponding meeting and arrange, and can that afternoon 5 by meeting bridge described in described Li Si, king five incoming call to open described videoconference, certain Li Si, king five also can at five o'clock of time of agreement initiatively meeting bridges described in incoming call.
In concrete enforcement, communicating number corresponding to described user is phone number corresponding to described user, and described method also comprises:
Identify the time point that described meeting starts, when confirming that described meeting non-immediate is initiated, the phone number to described participant sends participant's conferencing information described in SMS notification;
And the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In an alternative embodiment of the invention, when organizational member Zhang San in the afternoon 2 conference terminal is said: " I wants at this afternoon 5 and Li Si, king five meeting ", the time point that described conference terminal identification meeting starts is some that afternoon five, instead of a meeting immediately initiated.
Then mate by Li Si, this name of king five identification information the phone number obtaining Li Si, king five with described address list, phone number to described participant Li Si, king five sends time and the theme of Li Si, king five videoconference described in SMS notification, prepare so that Li Si, king five do corresponding meeting and arrange, and can that afternoon 5 by meeting bridge described in described Li Si, king five incoming call to open described videoconference, certain Li Si, king five also can at five o'clock of time of agreement initiatively meeting bridges described in incoming call.
In concrete enforcement, conveniently participant looks back conference content, after meeting starts, can record to described meeting.
In concrete enforcement, conveniently user knows conference content, after meeting adjourned, described session recording can be sent to all participants or fail to participate in the participant of described meeting, or other users that described meeting organizer selects.
Such as, organizational member Zhang San, Li Si and Wang Wu that afternoon 5 open videoconference, in order to the full content making organizational member Zhao six also know this videoconference, Zhang San can say described conference terminal: " please record this meeting send to Zhao six ", after meeting adjourned, the recording of described meeting can be sent to Zhao six by described conference terminal.
Again such as, organizational member Zhang San, Li Si and king five plan to open videoconference that afternoon 5, but work as described videoconference as scheduled at first, described organizational member Li Si cannot be got in touch with, in order to the content allowing Li Si know session discussing, Zhang San can say described conference terminal: " please record this meeting send to Li Si ", and after meeting adjourned, the recording of described meeting can be sent to Li Si by described conference terminal.
In concrete enforcement, described in dial participant communicating number can dial the most preferably number of set described participant.Wherein, described most preferably number can be the most preferably number in the communicating number type of all described participants, also can be the most preferably number in a communicating number type of described participant.It should be noted that, user can arrange most preferably number with concrete condition as required.
In an embodiment of the present invention, described address list comprises public address list and personal communication's record, described in dial the communicating number of described participant, the communicating number in the personal directory preferentially dialing described participant can be comprised.
By adopting the videoconference method in the embodiment of the present invention, only need the identification information obtaining participant from the voice request of user, user just can realize voice and automatically initiate videoconference, the communication number of participant need not be searched and manual dialup invites participant, thus the efficiency initiating videoconference can be improved.
For making those skilled in the art better understand and realize the present invention, the embodiment of the present invention additionally provides the teleconference device corresponding with the method for above-mentioned videoconference, is described in detail below with reference to the teleconference device 20 shown in Fig. 2.
Described teleconference device 20 can comprise: receiving element 201, converting unit 202, resolution unit 203, meeting bridge set up unit 204, matching unit 205, Tip element 206 and incoming call unit 207, wherein:
Described receiving element 201, is suitable for the voice request information receiving user;
Described converting unit 202, the voice request information being suitable for the user received by described receiving element 201 is converted to text message;
Described resolution unit 203, is suitable for carrying out semanteme according to described text message and resolves, judge whether described user has the intention of initiating conference, and obtain the identification information of participant;
Unit 204 set up by described meeting bridge, is suitable for, when described resolution unit 203 determines that described user has an intention of initiating conference, setting up meeting bridge;
Described matching unit 205, the identification information being suitable for the described participant described resolution unit 203 obtained mates with stored address list, and generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence;
Described Tip element 206, is suitable for generating information of voice prompt according to the matching result of described matching unit 205 and confirms for described user;
Incoming call unit 207, is suitable for when receiving the voice confirmation of described user, dials the communicating number of described participant by meeting bridge described in described participant's incoming call.
In concrete enforcement, conveniently user opens non-instant meeting, and described teleconference device 20 can also comprise: recognition unit 208 and notification unit 209, described recognition unit 208, be suitable for the time point identifying that described meeting starts, and judge whether described meeting is the meeting initiated immediately;
Described notification unit 209, is suitable for when described recognition unit 208 confirms that described meeting non-immediate is initiated, and the e-mail address to described participant sends participant's conferencing information described in mail notification;
Described incoming call unit 207, is suitable for when receiving the voice confirmation of described user, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In concrete enforcement, described notification unit 209, is also suitable for when described recognition unit 208 confirms that described meeting non-immediate is initiated, and the phone number to described participant sends participant's conferencing information described in SMS notification.
In concrete enforcement, described teleconference device 20 can also comprise: recoding unit 210, is suitable for, after described meeting starts, recording to described meeting.Like this, user can be facilitated to look back conference content.
In concrete enforcement, share to make described recording, described teleconference device 20 can also comprise: transmitting element 211, be suitable for described after meeting adjourned, the recording of described recoding unit 210 to described meeting is sent to all participants or fails to participate in the participant of described meeting, or other users that described meeting organizer selects.
In concrete enforcement, described identification information comprises following at least one: the name of described participant, communicating number.
In concrete enforcement, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
In concrete enforcement, in order to tackle the situation of duplication of name, described teleconference device 20 can also comprise: judging unit.Described judging unit, is suitable for after described resolution unit 203 obtains the identification information of participant, judging whether the identification information of described participant is unique in described address list; Correspondingly, described Tip element 206, be suitable for when the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant.
In concrete enforcement, described incoming call unit 207 directly can dial the most preferably number of set described participant.Described most preferably number can be the most preferably number in the communicating number type of all described participants, also can be the most preferably number in a communicating number type of described participant.
In an embodiment of the present invention, described address list can comprise public address list and personal communication's record, and described incoming call unit 207, is suitable for the communicating number preferentially dialed in the personal directory of described participant.
Adopt technique scheme, the user speech solicited message of reception is converted to text message by converting unit; Resolution unit is carried out semanteme according to described text message and is resolved, and judges whether described user has the intention of initiating conference, and obtains the identification information of participant; Meeting bridge sets up unit when described resolution unit determines that described user has an intention of initiating conference, sets up meeting bridge.
The identification information of described participant mates with stored address list by matching unit, and generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence; Tip element, generates information of voice prompt according to described matching result and confirms for described user; Incoming call unit, when receiving the voice confirmation of described user, can dial the communicating number of participant by meeting bridge described in described participant's incoming call.
As from the foregoing, adopt above-mentioned teleconference device, only need the identification information obtaining participant from the voice request of user, user just can realize voice and automatically initiate videoconference, the communication number of participant need not be searched and manual dialup invites participant, thus the efficiency initiating videoconference can be improved.
Fig. 3 shows a kind of TeleConference Bridge in one embodiment of the invention.Described system comprises: conference terminal 30 and Conference server 31, wherein: described conference terminal 30, comprise interactive voice response unit 301, be suitable for receiving the voice messaging of user's input and the information of voice prompt that returned by Conference server and export user to;
Described Conference server 31, comprises voice and turns text unit 313, processing unit 312, text-to-speech unit 314 and address list 311;
Described voice turn text unit 313, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit 312, be suitable for carrying out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant, and the identification information of described participant is mated with stored address list 311, generate matching result;
When receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call.Wherein said address list 311 comprises the name information of user and the communicating number of correspondence.
Described matching result is generated information of voice prompt and confirms for described user by described text-to-speech unit 314.
In concrete enforcement, described address list 311 also comprises e-mail address corresponding to described user, described processing unit 312 is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In concrete enforcement, when the phone number that the corresponding communication number of the described user in described address list 311 is described user, described processing unit 312 is suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In an embodiment of the present invention, described interactive voice response unit 301 can be interactive voice question and answer (InteractiveVoiceResponse, IVR), described IVR is suitable for after user enters service centre, and relevant information is correspondingly play in the voice operating prompting according to described user.
In an embodiment of the present invention, it can be automatic speech recognition (AutomaticSpeechRecognition, ASR) that described voice turn text unit 313, and described ASR is suitable for the voice messaging of people to be converted to text message.
In an embodiment of the present invention, described text-to-speech unit 314 can be from text to language (TextToSpeech, TTS), and described TTS is suitable under the support of built-in chip, by the design of neural net, text message is converted into natural-sounding stream intelligently.
In concrete enforcement, described identification information comprises following at least one: the name of described participant, communicating number.
In concrete enforcement, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
In an embodiment of the present invention, described Conference server 31 is also suitable for carrying out semantic resolve and after obtaining the identification information of participant, judging whether described identification information is unique in described address list 311 according to described text message; If the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
By whole TeleConference Bridge being configured in tissue end, all data transmission are all carried out in tissue end inside, can improve the safety of communication data.
Fig. 4 shows the another kind of TeleConference Bridge in one embodiment of the invention, and described system comprises: conference terminal 40, Conference server 41 and high in the clouds 42, wherein:
Described conference terminal 40, comprises interactive voice response unit 401, is suitable for receiving the voice messaging of user's input and the information of voice prompt that returns of Conference server and exports user to;
Described Conference server 41, comprises voice and turns text unit 413, processing unit 412 and address list 411; Described voice turn text unit 413, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit 412, is suitable for carrying out semanteme according to described text message and resolves, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant;
Mated with stored address list 411 by the identification information of described participant, generate matching result, wherein said address list 411 comprises the name information of user and the communicating number of correspondence; And be suitable for information of voice prompt to confirm for described user, when receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call.
Described high in the clouds 42, can comprise text-to-speech unit 421, is suitable for described matching result to generate information of voice prompt.
In concrete enforcement, described address list 411 also comprises e-mail address corresponding to described user, described processing unit 412 is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In concrete enforcement, when the phone number that the corresponding communication number of the described user in described address list 411 is described user, described processing unit 412 is suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
In an embodiment of the present invention, described interactive voice response unit 301 can be interactive voice question and answer (InteractiveVoiceResponse, IVR), described IVR is suitable for after user enters service centre, and relevant information is correspondingly play in the voice operating prompting according to described user.
In an embodiment of the present invention, it can be automatic speech recognition (AutomaticSpeechRecognition, ASR) that described voice turn text unit 313, and described ASR is suitable for the voice messaging of people to be converted to text message.
In an embodiment of the present invention, described text-to-speech unit 314 can be from text to language (TextToSpeech, TTS), and described TTS is suitable under the support of built-in chip, by the design of neural net, text message is converted into natural-sounding stream intelligently.
In an embodiment of the present invention, described identification information can be the name of described participant
In an embodiment of the present invention, described identification information can communicating number.
In concrete enforcement, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
In concrete enforcement, described Conference server 41 is also suitable for carrying out semanticly resolving and after obtaining the identification information of participant, judging whether described identification information is unique in described address list 411 according to described text message;
If the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
Relative to the embodiment shown in Fig. 3, the TeleConference Bridge in the embodiment shown in Fig. 4, out discrete for described text-to-speech unit 421, is placed in high in the clouds 42, thus can save the data resource of described Conference server 41.
One of ordinary skill in the art will appreciate that all or part of step in the various methods of above-described embodiment is that the hardware that can carry out instruction relevant by program has come, this program can be stored in in computer-readable recording medium, and storage medium can comprise: ROM, RAM, disk or CD etc.
Although the present invention discloses as above, the present invention is not defined in this.Any those skilled in the art, without departing from the spirit and scope of the present invention, all can make various changes or modifications, and therefore protection scope of the present invention should be as the criterion with claim limited range.
Claims (34)
1. a method for videoconference, is characterized in that, comprising:
The user speech solicited message of reception is converted to text message;
Carry out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference,
And obtain the identification information of participant;
When determining that described user has the intention of initiating conference, set up meeting bridge;
Mated with stored address list by the identification information of described participant, generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence;
Generate information of voice prompt according to described matching result to confirm for described user;
When receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call.
2. the method for videoconference according to claim 1, is characterized in that, described address list also comprises e-mail address corresponding to described user, and described method also comprises:
Identify the time point that described meeting starts, when confirming that described meeting non-immediate is initiated, the e-mail address to described participant sends participant's conferencing information described in mail notification;
And the time point started in described meeting is by meeting bridge described in described participant's incoming call.
3. the method for videoconference according to claim 2, is characterized in that, communicating number corresponding to described user is phone number corresponding to described user, and described method also comprises:
Identify the time point that described meeting starts, when confirming that described meeting non-immediate is initiated, the phone number to described participant sends participant's conferencing information described in SMS notification;
And the time point started in described meeting is by meeting bridge described in described participant's incoming call.
4. the method for videoconference according to claim 1, is characterized in that, also comprises: after described meeting starts, and records to described meeting.
5. the method for videoconference according to claim 4, it is characterized in that, also comprise: described after meeting adjourned, described session recording is sent to all participants or fails to participate in the participant of described meeting, or other users that meeting organizer selects.
6. the method for videoconference according to claim 1, is characterized in that, described identification information comprises following at least one: the name of described participant, communicating number.
7. the method for videoconference according to claim 6, is characterized in that, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
8. the method for videoconference according to claim 7, is characterized in that, describedly carries out semantic resolve and after obtaining the identification information of participant, also comprising according to described text message:
Judge whether described identification information is unique in described address list;
If the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
9. the method for videoconference according to claim 1, is characterized in that, described in dial the communicating number of participant, comprising:
Dial the most preferably number of set described participant.
10. the method for videoconference according to claim 9, is characterized in that, described most preferably number comprises: the most preferably number in a communicating number type of the most preferably number in the communicating number type of all described participants or described participant.
The method of 11. videoconferences according to claim 1, is characterized in that, described address list comprises public address list and personal communication's record, described in dial the communicating number of described participant, comprising:
Preferentially dial the communicating number in the personal directory of described participant.
12. 1 kinds of teleconference devices, is characterized in that, comprising:
Receiving element, is suitable for the voice request information receiving user;
Converting unit, the voice request information being suitable for the user received by described receiving element is converted to text message;
Resolution unit, is suitable for carrying out semanteme according to described text message and resolves, judge whether described user has the intention of initiating conference, and obtain the identification information of participant;
Unit set up by meeting bridge, is suitable for, when described resolution unit determines that described user has an intention of initiating conference, setting up meeting bridge;
Matching unit, the identification information being suitable for the described participant described resolution unit obtained mates with stored address list, and generate matching result, wherein said address list comprises the name information of user and the communicating number of correspondence;
Tip element, is suitable for generating information of voice prompt according to the matching result of described matching unit and confirms for described user;
Incoming call unit, is suitable for when receiving the voice confirmation of described user, dials the communicating number of participant by meeting bridge described in described participant's incoming call.
13. teleconference devices according to claim 12, is characterized in that, described address list also comprises e-mail address corresponding to described user, and described device also comprises: recognition unit and notification unit; Wherein:
Described recognition unit, is suitable for the time point identifying that described meeting starts, and judges whether described meeting is initiate immediately;
Described notification unit, is suitable for when described recognition unit confirms that described meeting non-immediate is initiated, and the e-mail address to described participant sends participant's conferencing information described in mail notification;
Described incoming call unit, is suitable for when receiving the voice confirmation of described user, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
The device of 14. videoconferences according to claim 13, is characterized in that, communicating number corresponding to described user is phone number corresponding to described user, and described device comprises:
Described notification unit, is suitable for when described recognition unit confirms that described meeting non-immediate is initiated, and the phone number to described participant sends participant's conferencing information described in SMS notification.
15. teleconference devices according to claim 12, is characterized in that, also comprise: recoding unit, are suitable for, after described meeting starts, recording to described meeting.
16. teleconference devices according to claim 15, it is characterized in that, also comprise: transmitting element, be suitable for described after meeting adjourned, the recording of described recoding unit to described meeting is sent to all participants or fails to participate in the participant of described meeting, or other users that meeting organizer selects.
17. teleconference devices according to claim 12, is characterized in that, described identification information comprises following at least one: the name of described participant, communicating number.
18. teleconference devices according to claim 17, is characterized in that, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
19. teleconference devices according to claim 18, is characterized in that, also comprise:
Judging unit, after being suitable for the identification information of described resolution unit acquisition participant, judges whether the identification information of described participant is unique in described address list;
Described Tip element, be suitable for when the identification information of described participant is not unique, then user described in voice message reoffers other identification informations of described participant, until determine unique participant.
20. teleconference devices according to claim 12, is characterized in that, described incoming call unit, are suitable for the most preferably number of described participant set by dialing by meeting bridge described in described participant's incoming call.
21. teleconference devices according to claim 20, is characterized in that, described most preferably number comprises: the most preferably number in a communicating number type of the most preferably number in the communicating number type of all described participants or described participant.
22. teleconference devices according to claim 12, it is characterized in that, described address list comprises public address list and personal communication's record, described incoming call unit, is also suitable for preferentially dialing communicating number in the personal directory of described participant by meeting bridge described in described participant's incoming call.
23. 1 kinds of TeleConference Bridges, is characterized in that, comprising: conference terminal and Conference server;
Wherein:
Described conference terminal, comprises interactive voice response unit, is suitable for receiving the voice messaging of user's input and the information of voice prompt that returned by Conference server and exports user to;
Described Conference server, comprises voice and turns text unit, processing unit, text-to-speech unit and address list; Wherein: described address list comprises the name information of user and the communicating number of correspondence;
Described voice turn text unit, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit, be suitable for carrying out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant, the identification information of described participant is mated with stored address list, generating matching result, when receiving the voice confirmation of described user, dialing the communicating number of participant by meeting bridge described in described participant's incoming call;
Described text-to-speech unit, is suitable for that described matching result is generated information of voice prompt and confirms for described user.
24. TeleConference Bridges according to claim 22, is characterized in that, described address list also comprises e-mail address corresponding to described user;
Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
25. TeleConference Bridges according to claim 24, is characterized in that, communicating number corresponding to described user is phone number corresponding to described user;
Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
26. TeleConference Bridges according to claim 22, is characterized in that, described identification information comprises following at least one: the name of described participant, communicating number.
27. TeleConference Bridges according to claim 26, is characterized in that, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
28. TeleConference Bridges according to claim 27, is characterized in that, described processing unit is also suitable for carrying out semantic resolve and after obtaining the identification information of participant, judging whether described identification information is unique in described address list according to described text message;
If the identification information of described participant is not unique, then described text-to-speech unit is suitable for generating voice message with other identification informations making described user reoffer described participant, until determine unique participant.
29. 1 kinds of TeleConference Bridges, is characterized in that, comprising: conference terminal, Conference server and high in the clouds;
Wherein:
Described conference terminal, comprises interactive voice response unit, is suitable for receiving the voice messaging of user's input and the information of voice prompt that returns of Conference server and exports user to;
Described Conference server, comprises voice and turns text unit, processing unit, text-to-speech unit and address list; Wherein: described address list comprises the name information of user and the communicating number of correspondence;
Described voice turn text unit, are suitable for the user speech solicited message received to be converted to text message;
Described processing unit, be suitable for carrying out semanteme according to described text message to resolve, judge whether described user has the intention of initiating conference, when determining that described user has the intention of initiating conference, set up meeting bridge, and obtain the identification information of participant, the identification information of described participant is mated with stored address list, generate matching result, and be suitable for information of voice prompt to confirm for described user, when receiving the voice confirmation of described user, dial the communicating number of participant by meeting bridge described in described participant's incoming call;
Described high in the clouds, comprises text-to-speech unit, is suitable for described matching result to generate information of voice prompt.
30. TeleConference Bridges according to claim 27, is characterized in that, described address list also comprises e-mail address corresponding to described user;
Described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, e-mail address to described participant sends participant's conferencing information described in mail notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
31. TeleConference Bridges according to claim 30, it is characterized in that, communicating number corresponding to described user is phone number corresponding to described user, described processing unit is also suitable for the time point identifying that described meeting starts, when confirming that described meeting non-immediate is initiated, phone number to described participant sends participant's conferencing information described in SMS notification, and the time point started in described meeting is by meeting bridge described in described participant's incoming call.
32. TeleConference Bridges according to claim 29, is characterized in that, described identification information comprises following at least one: the name of described participant, communicating number.
33. TeleConference Bridges according to claim 32, is characterized in that, described identification information also comprises following at least one: the communicating number type of the place at participant place, affiliated function, position, role and described participant.
34. TeleConference Bridges according to claim 33, is characterized in that, described processing unit is also suitable for carrying out semantic resolve and after obtaining the identification information of participant, judging whether described identification information is unique in described address list according to described text message;
If the identification information of described participant is not unique, then described high in the clouds is suitable for generating voice message with other identification informations making described user reoffer described participant, until determine unique participant.
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