CN105025245A - Video and audio system for 24-hour self-service payment hall - Google Patents

Video and audio system for 24-hour self-service payment hall Download PDF

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Publication number
CN105025245A
CN105025245A CN201510437391.8A CN201510437391A CN105025245A CN 105025245 A CN105025245 A CN 105025245A CN 201510437391 A CN201510437391 A CN 201510437391A CN 105025245 A CN105025245 A CN 105025245A
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China
Prior art keywords
self
service
vga
extender
server
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201510437391.8A
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Chinese (zh)
Inventor
孙杰
王芳
王世红
宋振伟
于晓
王晶
伍倩倩
杨洋
朱臣波
杨文华
位鹏
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
State Grid Corp of China SGCC
Yantai Power Supply Co of State Grid Shandong Electric Power Co Ltd
Original Assignee
State Grid Corp of China SGCC
Yantai Power Supply Co of State Grid Shandong Electric Power Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by State Grid Corp of China SGCC, Yantai Power Supply Co of State Grid Shandong Electric Power Co Ltd filed Critical State Grid Corp of China SGCC
Priority to CN201510437391.8A priority Critical patent/CN105025245A/en
Publication of CN105025245A publication Critical patent/CN105025245A/en
Pending legal-status Critical Current

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Abstract

The invention discloses a video and audio system for 24-hour self-service payment hall. The system is characterized by comprising a camera (2), two self-service payment terminals (3) and a voice talkback terminal (4). The camera (4), the two self-service payment terminals and the voice talkback terminal (4) are connected to a hard disk video recorder (6) and a server (10) through a local area network. The server (10) is connected to four telephones (5). The hard disk video recorder (6) is connected with an inter-equipment VGA extender (7). The inter-equipment VGA extender (7) is connected to the service hall VGA extender (9) which is connected to a video monitoring device (8). The system provided by the invention is convenient to user and can solve different kinds of questions in real time. Service efficiency and quality can be improved and labor and time can be saved. Service risks can be avoided timely.

Description

A kind of 24 hour self-help payment Room video speech systems
Technical field:
The present invention relates to a kind of video speech system, particularly relate to a kind of 24 hour self-help payment Room video speech systems.
Background technology:
At present, Power supply business Room sales counter does not allow to handle cash payment business, and client's great majority are at 24 hour self-help payment Room electricity payments, and the 24 hour self-help payment Rooms and electric service business hall are relatively independent buildings, do not have the door leaf of intercommunication.When client in paying process, run into terminating machine fault, network signal is abnormal, terminating machine gulps down card, pay the fees unsuccessfully (monolateral account), Payment steps have a question and the situation such as emergency situations time, client need arrive electric service business hall, power supply night shift room, the personnel of looking for a job ask for help, solve the practical difficulty run into, considerably increase the transacting business time like this.If very inconvenient when particularly encountering problems in paying process for the client such as old, handicapped, disabled.Just in case client happens suddenly uncomfortable in paying process, when needing emergency medical to succour, staff cannot find situation again in the very first time, probably meets accident.In addition when business hall After Hours, client to 24 hour self-helps payment the Room transacting business time encounter problems and oneself cannot solve time, most of user can select to dial 95598 Service Phones and ask for help, and wastes time and energy, and easily occurs complaint situation.This adds very large hidden danger to the good service work of electric company.
Summary of the invention:
The object of the invention is to overcome the deficiency of above-mentioned prior art and provide a kind of easy to use, solving various problem in real time, improve efficiency of service and quality, time saving and energy saving, evade 24 hour self-helps payment Room video speech systems of service risk in time.
Object of the present invention can be reached by following measure: a kind of 24 hour self-help payment Room video speech systems, it is characterized in that it comprises camera, two self-service payment terminals, speech talkback terminal, camera, two self-service payment terminals, speech talkback terminal connects DVR respectively by local area network (LAN), server, server connects 4 telephone operation machines, VGA extender between DVR connection device, equipment room VGA extender connects business hall VGA extender, business hall VGA extender connects video monitoring equipment, wherein camera, two self-service payment terminals, voice inter-speaking system is located in 24 hour self-help business halls, local area network (LAN), DVR and equipment room VGA extender are located at equipment room, wherein 3 telephone operation machines, business hall VGA extender and video monitoring system are located in business hall, another telephone operation machine, server is located in night shift room.
The present invention can produce following good effect compared with the prior art: the transmission range that the invention solves the existence of traditional intercom system is limited, the problem such as to be easily disturbed, each access point is without the need to independent wiring, integrated fusion speech talkback terminal, video monitoring system realizes self-help charging business handling and sees, listen one, when client order at any time the self-help charging Room handle in related service process run into various problem as: can not operate, gulp down card, paperboard, equipment fault, during emergency etc., client only need click voice inter-speaking system call button gently without the need to mobile, just can directly get in touch with staff at once, staff is by the video monitoring system in the very first time by voice inter-speaking system and business hall, the demand of detailed understanding client, and give Assistance And Instruction, as needs, staff reaches the spot, staff also can arrive more effective help client with prestissimo and solve the practical difficulty run in paying process.The present invention can improve efficiency of service, promotes service quality, establishes Electric Power Service in High image.Reduce 95598 to a certain extent to attend a banquet telephone traffic, reduce the appeal of service that some are unnecessary, evade service risk to the full extent.To the uncomfortable client that happens suddenly in paying process, provide the medical rescue that some are basic, carry out the extension of good service, innovation, establish company's positive energy.
Accompanying drawing illustrates:
Fig. 1 is structural schematic block diagram of the present invention.
Embodiment:
Below in conjunction with accompanying drawing, embodiments of the present invention are elaborated:
Embodiment: a kind of 24 hour self-helps payment Room video speech system (see Fig. 1), a kind of 24 hour self-help payment Room video speech systems, it comprises camera 2, two self-service payment terminals 3, speech talkback terminal 4, camera 2, two self-service payment terminals 3, speech talkback terminal 4 connects DVR 6 respectively by local area network (LAN) 1, server 10, server 10 connects 4 telephone operation machines 5, VGA extender 7 between DVR 6 connection device, equipment room VGA extender 7 connects business hall VGA extender 9, business hall VGA extender 9 connects video monitoring equipment 8, wherein camera 2, two self-service payment terminals 3, voice inter-speaking system 4 is located in 24 hour self-help business halls, local area network (LAN) 1, DVR 6 and equipment room VGA extender 7 are located at equipment room, wherein 3 telephone operation machines 5, business hall VGA extender 9 and video monitoring system 8 are located in business hall, another telephone operation machine 5, server 10 is located in night shift room.
After client presses the button of speech talkback terminal 4, a network signal can be produced, signal can be transferred to server 10 by local area network (LAN) 1, server 10 can be assigned on telephone operation machine 5 this network signal, the signal that telephone operation machine 5 receives server 10 by local area network (LAN) 1 will send the tinkle of bells, the microphone that staff picks up telephone operation machine 5 just the client other with speech talkback terminal 4 can carry out real-time voice communication, and the picture that camera 2 is taken can be transferred to DVR 6 li by local area network (LAN) 1, and DVR 6 can store the video data of 2 months.By whole system, we can carry out management and service to 24 hour self-help payment business halls by round-the-clock.Camera 2 picture that photograph that can also be installed by the 24 hour self-helps payment Rooms of staff to be transferred in video monitoring system 8 by local area network (LAN) 1, DVR 6, equipment room VGA extender 7, business hall VGA extender 9 in addition, staff can by the real-time pictures in 24 hours payment Rooms shown by video monitoring system 8 the effective difficulty understood and solve client and run into more directly perceived.

Claims (1)

1. a hour self-help payment Room video speech system, it is characterized in that it comprises camera (2), two self-service payment terminals (3), speech talkback terminal (4), camera (2), two self-service payment terminals (3), speech talkback terminal (4) connects DVR (6) respectively by local area network (LAN) (1), server (10), server (10) connects 4 telephone operation machines (5), VGA extender (7) between DVR (6) connection device, equipment room VGA extender (7) connects business hall VGA extender (9), business hall VGA extender (9) connects video monitoring equipment (8), wherein camera (2), two self-service payment terminals (3), voice inter-speaking system (4) is located in 24 hour self-help business halls, local area network (LAN) (1), DVR (6) and equipment room VGA extender (7) are located at equipment room, wherein 3 telephone operation machines (5), business hall VGA extender (9) and video monitoring system (8) are located in business hall, another telephone operation machine (5), server (10) is located in night shift room.
CN201510437391.8A 2015-07-24 2015-07-24 Video and audio system for 24-hour self-service payment hall Pending CN105025245A (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201510437391.8A CN105025245A (en) 2015-07-24 2015-07-24 Video and audio system for 24-hour self-service payment hall

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN201510437391.8A CN105025245A (en) 2015-07-24 2015-07-24 Video and audio system for 24-hour self-service payment hall

Publications (1)

Publication Number Publication Date
CN105025245A true CN105025245A (en) 2015-11-04

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CN (1) CN105025245A (en)

Cited By (11)

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US10537720B2 (en) 2018-04-09 2020-01-21 Vibrant Ltd. Method of enhancing absorption of ingested medicaments for treatment of parkinsonism
US10814113B2 (en) 2019-01-03 2020-10-27 Vibrant Ltd. Device and method for delivering an ingestible medicament into the gastrointestinal tract of a user
US10888277B1 (en) 2017-01-30 2021-01-12 Vibrant Ltd Method for treating diarrhea and reducing Bristol stool scores using a vibrating ingestible capsule
US10905378B1 (en) 2017-01-30 2021-02-02 Vibrant Ltd Method for treating gastroparesis using a vibrating ingestible capsule
US11020018B2 (en) 2019-01-21 2021-06-01 Vibrant Ltd. Device and method for delivering a flowable ingestible medicament into the gastrointestinal tract of a user
US11052018B2 (en) 2019-02-04 2021-07-06 Vibrant Ltd. Temperature activated vibrating capsule for gastrointestinal treatment, and a method of use thereof
US11478401B2 (en) 2016-09-21 2022-10-25 Vibrant Ltd. Methods and systems for adaptive treatment of disorders in the gastrointestinal tract
US11504024B2 (en) 2018-03-30 2022-11-22 Vibrant Ltd. Gastrointestinal treatment system including a vibrating capsule, and method of use thereof
US11510590B1 (en) 2018-05-07 2022-11-29 Vibrant Ltd. Methods and systems for treating gastrointestinal disorders
US11638678B1 (en) 2018-04-09 2023-05-02 Vibrant Ltd. Vibrating capsule system and treatment method
US12083303B2 (en) 2019-01-21 2024-09-10 Vibrant Ltd. Device and method for delivering a flowable ingestible medicament into the gastrointestinal tract of a user

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Publication number Priority date Publication date Assignee Title
CN1641704A (en) * 2004-01-13 2005-07-20 湖南金码科技发展有限公司 Self-assistant service terminal with visual dialogue, self-assistant service system and use method
US20110125615A1 (en) * 2009-04-30 2011-05-26 Bank Of America Self-service device inventory information control
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Cited By (14)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US12090112B2 (en) 2016-09-21 2024-09-17 Vibrant Ltd. Methods and systems for adaptive treatment of disorders in the gastrointestinal tract
US11478401B2 (en) 2016-09-21 2022-10-25 Vibrant Ltd. Methods and systems for adaptive treatment of disorders in the gastrointestinal tract
US10888277B1 (en) 2017-01-30 2021-01-12 Vibrant Ltd Method for treating diarrhea and reducing Bristol stool scores using a vibrating ingestible capsule
US10905378B1 (en) 2017-01-30 2021-02-02 Vibrant Ltd Method for treating gastroparesis using a vibrating ingestible capsule
US11504024B2 (en) 2018-03-30 2022-11-22 Vibrant Ltd. Gastrointestinal treatment system including a vibrating capsule, and method of use thereof
US10543348B2 (en) 2018-04-09 2020-01-28 Vibrant Ltd. Method of enhancing absorption of ingested medicaments for treatment of an an ailment of the GI tract
US11638678B1 (en) 2018-04-09 2023-05-02 Vibrant Ltd. Vibrating capsule system and treatment method
US10537720B2 (en) 2018-04-09 2020-01-21 Vibrant Ltd. Method of enhancing absorption of ingested medicaments for treatment of parkinsonism
US11510590B1 (en) 2018-05-07 2022-11-29 Vibrant Ltd. Methods and systems for treating gastrointestinal disorders
US10814113B2 (en) 2019-01-03 2020-10-27 Vibrant Ltd. Device and method for delivering an ingestible medicament into the gastrointestinal tract of a user
US12115330B2 (en) 2019-01-03 2024-10-15 Vibrant Ltd. Device and method for delivering an ingestible medicament into the gastrointestinal tract of a user
US11020018B2 (en) 2019-01-21 2021-06-01 Vibrant Ltd. Device and method for delivering a flowable ingestible medicament into the gastrointestinal tract of a user
US12083303B2 (en) 2019-01-21 2024-09-10 Vibrant Ltd. Device and method for delivering a flowable ingestible medicament into the gastrointestinal tract of a user
US11052018B2 (en) 2019-02-04 2021-07-06 Vibrant Ltd. Temperature activated vibrating capsule for gastrointestinal treatment, and a method of use thereof

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