CN104937913B - 用于与紧急情况调度服务通信的方法和装置 - Google Patents

用于与紧急情况调度服务通信的方法和装置 Download PDF

Info

Publication number
CN104937913B
CN104937913B CN201380069167.7A CN201380069167A CN104937913B CN 104937913 B CN104937913 B CN 104937913B CN 201380069167 A CN201380069167 A CN 201380069167A CN 104937913 B CN104937913 B CN 104937913B
Authority
CN
China
Prior art keywords
user
emergency
psap
perspective
audio message
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
CN201380069167.7A
Other languages
English (en)
Chinese (zh)
Other versions
CN104937913A (zh
Inventor
C·R·温格特
M·C·哈迪
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Qualcomm Inc
Original Assignee
Qualcomm Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Qualcomm Inc filed Critical Qualcomm Inc
Publication of CN104937913A publication Critical patent/CN104937913A/zh
Application granted granted Critical
Publication of CN104937913B publication Critical patent/CN104937913B/zh
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/90—Services for handling of emergency or hazardous situations, e.g. earthquake and tsunami warning systems [ETWS]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42221—Conversation recording systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H04M3/5116—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing for emergency applications
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0057—Services where the data services network provides a telephone service in addition or as an alternative, e.g. for backup purposes, to the telephone service provided by the telephone services network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W40/00—Communication routing or communication path finding
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W76/00—Connection management
    • H04W76/50—Connection management for emergency connections
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2242/00—Special services or facilities
    • H04M2242/04—Special services or facilities for emergency applications

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Emergency Management (AREA)
  • General Engineering & Computer Science (AREA)
  • Marketing (AREA)
  • Health & Medical Sciences (AREA)
  • Environmental & Geological Engineering (AREA)
  • Public Health (AREA)
  • Telephonic Communication Services (AREA)
  • Alarm Systems (AREA)
CN201380069167.7A 2013-01-05 2013-12-20 用于与紧急情况调度服务通信的方法和装置 Active CN104937913B (zh)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US13/734,950 2013-01-05
US13/734,950 US9622060B2 (en) 2013-01-05 2013-01-05 Method and apparatus for communication with emergency dispatch services
PCT/US2013/077055 WO2014107347A1 (en) 2013-01-05 2013-12-20 Method and apparatus for communication with emergency dispatch services

Publications (2)

Publication Number Publication Date
CN104937913A CN104937913A (zh) 2015-09-23
CN104937913B true CN104937913B (zh) 2017-12-05

Family

ID=49956458

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201380069167.7A Active CN104937913B (zh) 2013-01-05 2013-12-20 用于与紧急情况调度服务通信的方法和装置

Country Status (6)

Country Link
US (1) US9622060B2 (enExample)
EP (1) EP2941862A1 (enExample)
JP (1) JP6345693B2 (enExample)
KR (1) KR20150103375A (enExample)
CN (1) CN104937913B (enExample)
WO (1) WO2014107347A1 (enExample)

Families Citing this family (20)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20140240031A1 (en) * 2013-02-27 2014-08-28 Qualcomm Incorporated System and method for tuning a thermal strategy in a portable computing device based on location
US20140357215A1 (en) * 2013-05-30 2014-12-04 Avaya Inc. Method and apparatus to allow a psap to derive useful information from accelerometer data transmitted by a caller's device
US9564035B2 (en) * 2014-12-22 2017-02-07 Hand Held Products, Inc. Safety system and method
US10917920B2 (en) * 2015-05-14 2021-02-09 Lg Electronics Inc. Method and apparatus for connecting alternative communication means using bluetooth low energy (LE)
CN108292528B (zh) * 2015-10-02 2022-03-01 诺基亚技术有限公司 用于便于结合紧急呼叫的患者标识的装置和方法
US10657614B2 (en) * 2015-12-23 2020-05-19 Jeffrey J. Clawson Locator diagnostic system for emergency dispatch
CN109644219A (zh) * 2016-03-30 2019-04-16 筛尔特公司 用于发起紧急响应的系统和方法
JP6528975B2 (ja) * 2016-04-19 2019-06-12 マツダ株式会社 緊急通報装置及び緊急通報システム
CN106488172B (zh) * 2016-11-21 2019-09-13 长沙世邦通信技术有限公司 可视对讲方法及系统
US10832803B2 (en) * 2017-07-19 2020-11-10 International Business Machines Corporation Automated system and method for improving healthcare communication
US10825558B2 (en) * 2017-07-19 2020-11-03 International Business Machines Corporation Method for improving healthcare
US10264121B2 (en) * 2017-08-30 2019-04-16 T-Mobile Usa, Inc. Message transcription for emergency call prioritization
US11120650B2 (en) * 2017-09-14 2021-09-14 Ford Global Technologies, Llc Method and system for sending vehicle health report
US11197143B2 (en) * 2018-04-16 2021-12-07 Motorola Solutions, Inc. Virtual partner bypass
WO2020085924A1 (en) * 2018-10-26 2020-04-30 Motorola Solutions, Inc Device, system and method for modifying actions associated with an emergency call
EP3734485A1 (en) * 2019-04-30 2020-11-04 Koninklijke Philips N.V. Access to health information during emergency call
CN111988474B (zh) * 2020-08-21 2021-10-01 国网山东省电力公司莱芜供电公司 一种基于语音识别功能的电力智能调度系统
JP7674208B2 (ja) * 2021-09-21 2025-05-09 トヨタ自動車株式会社 情報処理装置および通信システム
FR3146568B1 (fr) * 2023-03-09 2025-10-03 Continental Automotive Tech Gmbh Procédé et dispositif d’établissement d‘un appel d’urgence à partir d’un véhicule
US12489845B1 (en) * 2025-06-18 2025-12-02 Carbyne Ltd. Autonomous public safety answering point (PSAP)

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050070315A1 (en) * 2003-09-25 2005-03-31 Vikram Rai Method and apparatus for packetized supplemental wireless distress signaling
US20090197564A1 (en) * 2008-02-04 2009-08-06 Motorola, Inc. Temporary storage or specialized transmission of multi-microphone signals
US20120309340A1 (en) * 2011-06-01 2012-12-06 Embarq Holdings Company, Llc System and method for communicating emergency information through messaging

Family Cites Families (16)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3479401B2 (ja) * 1995-12-25 2003-12-15 株式会社日立製作所 着信通知方式
JP2000286998A (ja) * 1999-03-31 2000-10-13 Contec Co Ltd 遠隔監視設備
JP2002220016A (ja) * 2001-01-24 2002-08-06 Mitsubishi Electric Corp 車載用緊急情報通報装置
US7289786B2 (en) * 2003-01-16 2007-10-30 Qualcomm Incorporated Method and apparatus for communicating emergency information using wireless devices
US20050037730A1 (en) * 2003-08-12 2005-02-17 Albert Montague Mobile wireless phone with impact sensor, detects vehicle accidents/thefts, transmits medical exigency-automatically notifies authorities
JP2005130357A (ja) * 2003-10-27 2005-05-19 Nec Corp 犯罪通報システム、サーバ、プログラム
US9408046B2 (en) 2006-10-03 2016-08-02 Telecommunication Systems, Inc. 911 data messaging
WO2009038726A1 (en) 2007-09-17 2009-03-26 Telecommunication Systems, Inc. Emergency 911 data messaging
US8624727B2 (en) * 2008-01-28 2014-01-07 Saigh And Son, Llc Personal safety mobile notification system
KR101351521B1 (ko) 2009-03-03 2014-01-13 에어비퀴티 인코포레이티드. 이머전시 통신을 위한 차량내 시스템
US9258419B2 (en) 2009-03-25 2016-02-09 General Motors Llc System and method for managing emergency calls
JP2011142370A (ja) * 2010-01-05 2011-07-21 Kddi Corp 緊急の通報メッセージを送信する携帯電話機、プログラム及び通報方法
JP2012010115A (ja) * 2010-06-25 2012-01-12 Fujitsu General Ltd 無線通信システム
US8718593B2 (en) 2011-01-10 2014-05-06 Tara Chand Singhal Apparatus and method for an emergency switch and a function in a mobile wireless device
US20120258681A1 (en) 2011-04-07 2012-10-11 Mobile Security Worldwide Ltd. Method for emergency signaling via mobile telecommunications device
US9147336B2 (en) * 2012-02-29 2015-09-29 Verizon Patent And Licensing Inc. Method and system for generating emergency notifications based on aggregate event data

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20050070315A1 (en) * 2003-09-25 2005-03-31 Vikram Rai Method and apparatus for packetized supplemental wireless distress signaling
US20090197564A1 (en) * 2008-02-04 2009-08-06 Motorola, Inc. Temporary storage or specialized transmission of multi-microphone signals
US20120309340A1 (en) * 2011-06-01 2012-12-06 Embarq Holdings Company, Llc System and method for communicating emergency information through messaging

Also Published As

Publication number Publication date
KR20150103375A (ko) 2015-09-10
JP6345693B2 (ja) 2018-06-20
US9622060B2 (en) 2017-04-11
US20140194082A1 (en) 2014-07-10
EP2941862A1 (en) 2015-11-11
WO2014107347A1 (en) 2014-07-10
JP2016507965A (ja) 2016-03-10
CN104937913A (zh) 2015-09-23

Similar Documents

Publication Publication Date Title
CN104937913B (zh) 用于与紧急情况调度服务通信的方法和装置
US10250505B2 (en) Emergency signal for M2M devices
US20200029195A1 (en) Method and Apparatus for Providing Customization of Public Safety Answering Point Information Delivery
US8526942B2 (en) Mobility call management
US6370234B1 (en) Public service answering point with automatic triage capability
US8805319B2 (en) Identifying source of TTY based emergency call
CN1951096B (zh) 用于应急服务网络的双向通信
US20140162583A1 (en) Providing emergency information via emergency alert messages
US9002318B2 (en) Determination of non-voice emergency service availability
US9467833B2 (en) Emergency call return systems and methods
EP2131562A1 (en) Changing assigned priority of active calls in the context of emergency, disaster relief and mitigation operations
EP2785081A1 (en) Missed call prompting system and method
US10291777B1 (en) Using text for handling E911 voice calls
US8175225B2 (en) Preventing emergency communication system notification congestion
US20250286953A1 (en) Prioritizing emergency calls based on caller response to automated query
EP4292263B1 (en) Selectively routing emergency calls between a public safety answering point (psap) and in-field first responders
US8699989B2 (en) System and method for the definition and scope of commercial mobile alerts
US10896593B1 (en) System and method for brokering mission critical communication between parties having non-uniform communication resources
KR100585556B1 (ko) 스팸전화 자동 식별 및 차단 방법
US8761351B1 (en) Automated management of information via an emergency operations center
US20200196125A1 (en) Method and server to provide periodic updates to citizens
AU2020260515B2 (en) System and method for brokering mission critical communication between parties having non-uniform communication resource
KR101703898B1 (ko) 도로 시설물을 이용한 긴급상황 알림 시스템 및 그 제어방법
EP3832571B1 (en) System and method for a control room message broker for mission critical communication
JP2005122367A5 (enExample)

Legal Events

Date Code Title Description
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
GR01 Patent grant
GR01 Patent grant