CN104869019A - Feedback method and apparatus for positioning faults, and server - Google Patents

Feedback method and apparatus for positioning faults, and server Download PDF

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Publication number
CN104869019A
CN104869019A CN201510254619.XA CN201510254619A CN104869019A CN 104869019 A CN104869019 A CN 104869019A CN 201510254619 A CN201510254619 A CN 201510254619A CN 104869019 A CN104869019 A CN 104869019A
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CN
China
Prior art keywords
location
localizing faults
reason
faults
information
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Pending
Application number
CN201510254619.XA
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Chinese (zh)
Inventor
王艳霞
龙珊
蒋敏梅
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Baidu Online Network Technology Beijing Co Ltd
Beijing Baidu Netcom Science and Technology Co Ltd
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Beijing Baidu Netcom Science and Technology Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by Beijing Baidu Netcom Science and Technology Co Ltd filed Critical Beijing Baidu Netcom Science and Technology Co Ltd
Priority to CN201510254619.XA priority Critical patent/CN104869019A/en
Publication of CN104869019A publication Critical patent/CN104869019A/en
Pending legal-status Critical Current

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Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L41/00Arrangements for maintenance, administration or management of data switching networks, e.g. of packet switching networks
    • H04L41/06Management of faults, events, alarms or notifications
    • H04L41/0677Localisation of faults

Abstract

The application discloses a feedback method and apparatus for positioning faults, and a server. A specific embodiment of the method comprises steps of receiving positioning fault relevant information sent by a user terminal; determining whether corresponding positioning logs are stored in the positioning server according to the positioning fault relevant information; acquiring the positioning logs if the positioning logs are stored in the positioning server; determining corresponding reasons of the positioning faults according to the positioning logs; and sending the information including the reasons of the positioning faults to an assigned terminal. According to the embodiment, the reasons of the positioning faults can be fed back, technical problems in the prior that a processing period and a feedback period for the positioning faults are long and the efficiency is low are solved, and the efficiency of the feedback of the reasons of the positioning faults is improved.

Description

For the feedback method of localizing faults, device and server
Technical field
The application relates to communication technical field, is specifically related to field of locating technology, particularly relates to for the feedback method of localizing faults, device and server.
Background technology
At present, LBS positioning service end problem there is no unified feedback entrance, and for the feedback problem of user, relies on manual analysis, there is long processing period, be subject to the impact of analyst's subjective factor, lacks the overall statistics of feedback, cannot find the shortcomings such as key problem.
The existing method processed localizing faults and feed back mainly is simulated by test machine, and artificial enquiry massive logs, according to complicated positioning strategy, analyses and compares one by one, then contact user and follow-up people, thus feeds back and deal with problems further.The defect of this technology is: to the process of localizing faults and feedback cycle long, lack integral status statistical analysis, cannot key problem be found, the problems such as efficiency is low.
Summary of the invention
This application provides a kind of method of the feedback for localizing faults, device and server.Solve in prior art to the process of localizing faults and feedback cycle long, the technical problems such as efficiency is low.
First aspect, this application provides a kind of feedback method for localizing faults, and described method comprises: receive the localizing faults relevant information that user terminal sends; According to described localizing faults relevant information, determine in location-server, whether to store corresponding location daily record; If so, the daily record of described location is obtained; The reason of corresponding localizing faults is determined based on the daily record of described location; The information comprising the reason of described localizing faults is sent to designated terminal.
In some embodiments, described method also comprises: determine that whether the reason of described localizing faults is specify reason; If so, from the data stored, obtain the fault resolution policy corresponding to reason of described localizing faults; The information comprising described fault resolution policy is sent to designated terminal.
In some embodiments, the described reason determining corresponding localizing faults based on the daily record of described location, comprising: from the daily record of described location, obtain the error code generated in position fixing process; According to the reason of described error code determination localizing faults.
In some embodiments, the described reason according to described error code determination localizing faults, comprising: reason reason corresponding for described error code being defined as localizing faults; Or according to the type of described error code determination localizing faults; Corresponding position reference information and basis on location is obtained from the daily record of described location; Based on the type of described localizing faults, position reference information and basis on location, determine the reason of localizing faults.
In some embodiments, described position reference information comprises following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.
In some embodiments, described basis on location comprises following at least one item: wireless access points and base station.
In some embodiments, described localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.
Second aspect, this application provides a kind of feedback device for localizing faults, and described device comprises: receiving element, for receiving the localizing faults relevant information that user terminal sends; First determining unit, for according to described localizing faults relevant information, determines whether store corresponding location daily record in location-server; Acquiring unit, in response to storing corresponding location daily record in location-server, obtains the daily record of described location; Second determining unit, for determining the reason of corresponding localizing faults based on the daily record of described location; Transmitting element, for sending the information comprising the reason of described localizing faults to designated terminal.
In some embodiments, described device also comprises judging unit and extraction unit; Described judging unit, for determining whether the reason of described localizing faults is specify reason; Described extraction unit, for the reason in response to described localizing faults for specifying reason, obtains the fault resolution policy corresponding to reason of described localizing faults from the data stored; Described transmitting element, also for sending the information comprising described fault resolution policy to designated terminal.
In some embodiments, described second determining unit comprises: error code obtains subelement, for obtaining the error code generated in position fixing process from the daily record of described location; Determine subelement, for the reason according to described error code determination localizing faults.
In some embodiments, describedly determine that subelement is configured for: reason reason corresponding for described error code being defined as localizing faults; Or according to the type of described error code determination localizing faults; Corresponding position reference information and basis on location is obtained from the daily record of described location; Based on the type of described localizing faults, position reference information and basis on location, determine the reason of localizing faults.
In some embodiments, described position reference information comprises following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.
In some embodiments, described basis on location comprises following at least one item: wireless access points and base station.
In some embodiments, described localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.
The third aspect, this application provides a kind of server, and described server comprises: the device described in any one possible implementation of second aspect or second aspect.
The feedback method for localizing faults that the application provides, device and server, by the localizing faults relevant information sent according to user terminal, corresponding location daily record is obtained from location-server, and the reason of corresponding localizing faults is determined based on location daily record, the information of the reason comprising above-mentioned localizing faults is sent to designated terminal, to feed back the reason of localizing faults to user or maintenance person.Solve in prior art to the process of localizing faults and feedback cycle long, the technical problems such as efficiency is low, improve the efficiency of feedback localizing faults reason.
Accompanying drawing explanation
By reading the detailed description done non-limiting example done with reference to the following drawings, the other features, objects and advantages of the application will become more obvious:
Fig. 1 is the flow chart of an embodiment of the feedback method for localizing faults that the embodiment of the present application provides;
Fig. 2 is the flow chart of another embodiment of the feedback method for localizing faults that the embodiment of the present application provides;
Fig. 3 is the flow chart of an embodiment of the method for the reason of corresponding localizing faults of determining based on location daily record that the embodiment of the present application provides;
Fig. 4 is the structural representation of an embodiment of the feedback device for localizing faults that the embodiment of the present application provides;
Fig. 5 is the exemplary system architecture schematic diagram can applying the embodiment of the present application;
Fig. 6 is the structural representation of the computer system be suitable for for the terminal equipment or server realizing the embodiment of the present application.
Embodiment
Below in conjunction with drawings and Examples, the application is described in further detail.Be understandable that, specific embodiment described herein is only for explaining related invention, but not the restriction to this invention.In addition, for convenience of description, illustrate only the part relevant to Invention in accompanying drawing.
It should be noted that, when not conflicting, the embodiment in the application and the feature in embodiment can combine mutually.Below with reference to the accompanying drawings and describe the application in detail in conjunction with the embodiments.
Terminal involved by the application has and opens positioning function.Terminal can include but not limited to smart mobile phone, panel computer, personal digital assistant, Intelligent worn device and pocket computer on knee etc.For example, object and is for simplicity described, in ensuing discussion, in conjunction with have and the terminal opening positioning function to describe the exemplary embodiment of the application.
Please refer to Fig. 1, it illustrates the flow process 100 of an embodiment of the feedback method for localizing faults according to the application.The method can be performed by server.
As shown in Figure 1, in a step 101, the localizing faults relevant information that user terminal sends is received.
In general, after user terminal opens positioning function, this user terminal just establishes communication connection with the location-server for locating.If active user's terminal can receive the signal of communication of certain base station, and/or active user's terminal opens the function receiving wireless lan signal, and have received AP (Wireless Access Point, wireless access points) signal, then location-server can obtain the relevant information (identification information etc. as above-mentioned base station and/or AP) of above-mentioned base station and/or AP, and obtain the relevant information (as this user terminal receives intensity of the signal of above-mentioned base station and/or AP etc.) that this user terminal receives the signal condition of above-mentioned base station and/or AP.Location-server can adopt various diverse ways to position this user terminal according to above-mentioned information, such as, relevant information based on base station positions user terminal, or user terminal is positioned based on probability by WLAN (wireless local area network), or by WLAN (wireless local area network) position-based fingerprint, user terminal is positioned etc., and obtain the positioning result positioned by above-mentioned various different locate mode.
In addition, location-server can also obtain the positioning result positioned this user terminal by other locate mode, such as, the positioning result positioned based on IP (Internet Protocol, the agreement interconnected between network) and the positioning result that positioned by GPS etc.Be appreciated that all positioning results that location-server needs to obtain employing diverse ways that certain location moment can obtain and obtains.
It should be noted that, the precision adopting various diverse ways to position user terminal is not identical, therefore, can sort by the localization method corresponding to obtained positioning result according to the height of positioning precision.Such as, as follows to localization method sequence according to positioning precision order from low to high: based on the method for IP location, based on the method for architecture, by the method that WLAN (wireless local area network) positions based on probability, by the method that WLAN (wireless local area network) position-based fingerprint positions, the method for GPS location.Using according to positioning precision to the sequence of the sequence of localization method as Priority level for location, the higher Priority level for location of positioning precision is higher.Then, from all positioning results that location-server obtains, the highest positioning result of positioning precision is extracted as final positioning result according to Priority level for location.Finally, final positioning result is sent to corresponding user terminal by location-server.
In general, in some cases, location-server is likely located failure or is located inaccurate.Such as, if location-server only can obtain the relevant information of an AP, or the AP that only can scan is judged as mobile focus, or the AP that only can scan is not in preset range etc.Again such as, if location-server only can obtain the relevant information of base station, and the parameter acquiring of base station is incorrect, or the base station that only can obtain is marked as bad base station etc. in a database.Location-server is likely located failure or is located inaccurate in these cases.If locate unsuccessfully or location inaccurate, then illustrate that location there occurs fault.
The positioning result that user can be sent by location-server judges whether to there occurs localizing faults.If there occurs localizing faults, the localizing faults feedback interface that user can provide at user terminal inputs localizing faults relevant information, and above-mentioned localizing faults relevant information is sent to the server for feeding back localizing faults reason.Wherein, localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.Be appreciated that, localizing faults relevant information can also comprise: place that fault occurs (title or scope etc. in place as the localizing faults feedback interface that user provides at user terminal inputs), the type of user terminal (model etc. as user terminal) and network type (as 2G network, 3G network, 4G network or wifi network etc.).
The identification information of user terminal is the unique identification information of user terminal, such as, the identification information of user terminal can be mobile device international identity code (the InternationalMobile Equipment Identity of user terminal, IMEI), also can be the product ID of user terminal, can also be MAC Address of user terminal etc.
The localizing faults contingent estimation moment that the localizing faults feedback interface that the estimation time information that localizing faults occurs provides at user terminal for user inputs, be appreciated that, this estimation moment might not be the exact time that localizing faults occurs, the moment that its localizing faults being only user estimates occurs.
The type of localizing faults at least comprises locating unsuccessfully and locating and is forbidden, the type information of localizing faults can be the Word message that the localizing faults feedback interface that directly provides at user terminal of user inputs, also can be the information that user selects from the option that localizing faults feedback interface provides, be appreciated that the type information of localizing faults can also be the information of other form.
Then, in a step 102, according to above-mentioned localizing faults relevant information, determine in location-server, whether to store corresponding location daily record.
In general, the information relevant to location obtained in position fixing process can store by location-server, thus generates the location daily record be made up of multiple field.But if there is situations such as Network Abnormal or client exceptions, then can not generate location daily record.Wherein, the information recorded in the daily record of location can comprise the identification information of the user terminal carrying out certain location, corresponding to the location moment of this location, the positioning result that the different modes that adopts positions is located in this time, identification information of basis on location corresponding to the final positioning result that this location is corresponding and this location etc.Be appreciated that the information recorded in the daily record of location can also comprise other information, the application does not limit the concrete form of the information recorded in the daily record of location and content.It should be noted that, for one-time positioning, a corresponding location daily record, certain field namely in corresponding location daily record.
In the present embodiment, after the server for feeding back localizing faults reason receiving the localizing faults relevant information of user terminal transmission, first to search in location-server and whether storing corresponding location daily record.If search the location daily record less than correspondence in location-server, then illustrate and occur the situation such as Network Abnormal or client exception.If corresponding location daily record can be found in location-server, then obtain the daily record of above-mentioned location.
Then, in step 103, if determine to store corresponding location daily record in location-server, then the daily record of above-mentioned location is obtained.
Then, at step 104, the reason of corresponding localizing faults is determined based on the daily record of above-mentioned location.
In the present embodiment, because have recorded in the daily record of location and locate relevant information, if there is localizing faults in position fixing process, then can by analyzing the reason of the information determination localizing faults relevant to location.
Finally, in step 105, the information comprising the reason of above-mentioned localizing faults is sent to designated terminal.
In the present embodiment, designated terminal includes but not limited to the user terminal sending localizing faults relevant information, the terminal that location-server attendant uses and the terminal that positioning function developer uses etc.Be appreciated that the application does not limit the concrete kind of designated terminal and purposes.For feeding back the server of localizing faults reason after the reason determining corresponding localizing faults, the information of the reason comprising above-mentioned localizing faults is sent to designated terminal.Be appreciated that the information that can also to comprise other in the information of the reason comprising above-mentioned localizing faults.
The method that above-described embodiment of the application provides, by the localizing faults relevant information sent according to user terminal, corresponding location daily record is obtained from location-server, and the reason of corresponding localizing faults is determined based on location daily record, the information of the reason comprising above-mentioned localizing faults is sent to designated terminal, to feed back the reason of localizing faults to user or maintenance person.Solve in prior art to the process of localizing faults and feedback cycle long, the technical problems such as efficiency is low, improve the efficiency of feedback localizing faults reason.
With further reference to Fig. 2, it illustrates the flow process 200 of another embodiment of the feedback method for localizing faults according to the application.
As shown in Figure 2, in step 201, the localizing faults relevant information that user terminal sends is received.
In the present embodiment, localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.Be appreciated that, localizing faults relevant information can also comprise: place that fault occurs (title or scope etc. in place as the localizing faults feedback interface that user provides at user terminal inputs), the type of user terminal (model etc. as user terminal) and network type (as 2G network, 3G network, 4G network or wifi network etc.).
Then, in step 202., according to above-mentioned localizing faults relevant information, determine in location-server, whether to store corresponding location daily record.
Then, in step 203, if store corresponding location daily record in location-server, then the daily record of above-mentioned location is obtained.
In the present embodiment, after the server for feeding back localizing faults reason receiving the localizing faults relevant information of user terminal transmission, first to search in location-server and whether storing corresponding location daily record.If search the location daily record less than correspondence in location-server, then illustrate and occur the situation such as Network Abnormal or client exception.If corresponding location daily record can be found in location-server, then obtain the daily record of above-mentioned location.
Then, in step 204, the reason of corresponding localizing faults is determined based on the daily record of above-mentioned location.
In the present embodiment, because have recorded in the daily record of location and locate relevant information, if there is localizing faults in position fixing process, then can by analyzing the reason of the information determination localizing faults relevant to location.
Then, in step 205, determine that whether the reason of above-mentioned localizing faults is specify reason.
In the present embodiment, for some common and be easy to solve localizing faults, usually can in advance the resolution policy of correspondence be stored in the server for feeding back localizing faults reason.Therefore, appointment reason is the reason of the localizing faults storing corresponding resolution policy in the server for feeding back localizing faults reason.Such as, specify reason can comprise following at least one item: location authority is abnormal, locating information is wrong, Network Abnormal, the selfreparing of localizing faults problem, lack basis on location, basis on location is invalid, and searching less than the relevant information of basis on location and basis on location state in location-server is bad etc.Be appreciated that the reason of specifying reason can also comprise other localizing faults, the application does not limit specifying the particular content of reason.
Then, in step 206, if the reason of above-mentioned localizing faults is for specifying reason, from the data stored, the fault resolution policy corresponding to reason of above-mentioned localizing faults is obtained.
In the present embodiment, if the reason of above-mentioned localizing faults is for specifying reason, the resolution policy storing correspondence in the server for feeding back localizing faults reason being then described, therefore, the fault resolution policy corresponding to reason of above-mentioned localizing faults can being obtained from the data stored.Fault resolution policy corresponding to the reason of above-mentioned localizing faults is fed back to user, attendant or developer, the efficiency that can accelerate deals with problems fixes a breakdown.
Such as, if specify reason abnormal for locating authority, then this failed reason in location is key authentication failed, corresponding resolution policy can be " the application key part http://developer.baidu.com/map/index.php in reference link? title=android-locsdk/guide/v4-2, loc-bugs@baidu.com please be feed back if you have questions ".
Such as, if specify reason to be that information is wrong, then this failed reason in location may be that the localizing faults relevant information that user provides is wrong, and corresponding resolution policy can be " examining provided information ".
Again such as, if specify reason to be problem selfreparing, when then illustrating that user provides fault message, localizing faults is repaired, as user provides the failed information in location may occur in latter 1 day of this location failure, and positioning service is an adaptive system, can every day the more positional information of basis on location in new database.Time possible user provides fault message, localizing faults has been repaired by navigation system.Therefore, the resolution policy that this appointment reason is corresponding can be " retry ".
Again such as, if specify reason for lacking basis on location, then this failed reason in location may be basis on location disappearance, generally because user terminal does not get basis on location, corresponding resolution policy can be " check whether and link base station or scan wifi, attempt again asking location ".
Again such as, if specify reason to be that basis on location is invalid, then this failed reason in location may be the mark ID of basis on location is illegal, generally because user terminal obtains base station parameter failure from system, corresponding resolution policy can be " check whether that forbidding obtains positional information authority, attempt again asking location ".
Again such as, if specify reason to be the relevant information of searching in location-server less than basis on location, be generally the basis on location deficiency got because of user terminal, corresponding resolution policy can be " attempt opening GPS, again ask to locate ".
Also such as, if specifying reason to be basis on location state is bad, then this failed reason in location may be that basis on location is insincere, is generally the base station parameter exception got from system because of user terminal, corresponding resolution policy can be " App is restarted in trial, again asks location ".
Finally, in step 207, the reason of above-mentioned localizing faults and the information of fault resolution policy is comprised to designated terminal transmission.
The method that above-described embodiment of the application provides, except the reason of above-mentioned localizing faults is fed back to except user, attendant or developer, also the fault resolution policy corresponding to the reason of above-mentioned localizing faults is fed back to user, attendant or developer, the efficiency that can accelerate deals with problems fixes a breakdown.
With further reference to Fig. 3, it illustrates the flow process 300 of an embodiment of the method for the reason of corresponding localizing faults of determining based on location daily record that the application provides.
As shown in Figure 3, in step 301, from the daily record of above-mentioned location, obtain the error code generated in position fixing process.
In the present embodiment, in position fixing process, call location SDK (SoftwareDevelopment Kit, SDK) after, if generation localizing faults, location SDK can return error code that is unsuccessful for mark location and align_type, is recorded in the daily record of location by corresponding for this error code.
Finally, in step 302, according to the reason of above-mentioned error code determination localizing faults.
In the present embodiment, in some cases, can directly according to the reason of error code determination localizing faults.As being when location-server is abnormal or location authority is abnormal when the reason of localizing faults, can directly according to the reason of error code determination localizing faults.
In other cases, need error code to be combined the position reference information in the daily record of location and basis on location, the reason of localizing faults could be determined.Specifically, can first locate unsuccessfully according to the type of error code determination localizing faults or locate inaccurate.Then, from the daily record of above-mentioned location, corresponding position reference information and basis on location is obtained.Finally, based on the type of above-mentioned localizing faults, position reference information and basis on location, the reason of localizing faults is determined.
Such as, when the type of localizing faults be locate unpunctual, from location-server, first find out the positional information of corresponding basis on location, then the estimation position of user is extrapolated according to predetermined algorithm, the estimation position of user is compared with the final positioning result in daily record, thus determines the reason of corresponding fault further.
When the type of localizing faults be locate unsuccessfully time, first check in the daily record of location whether comprise final positioning result.If comprise final positioning result in the daily record of location, then judge that whether the latitude and longitude value of final positioning result is legal further, if the latitude and longitude value of final positioning result is legal, then illustrate that localizing faults is repaired.If the latitude and longitude value of final positioning result is illegal, then illustrate that the reason of localizing faults is for positioning result is abnormal.If do not comprise final positioning result in the daily record of location, can be then lack basis on location according to the reason of the kind of basis on location obtained from the daily record of location, position and condition adjudgement localizing faults, or basis on location is invalid, or the relevant information of searching in location-server less than basis on location, or basis on location state is bad etc.
It should be noted that, because location daily record comprises and carries out certain and locate final positioning result corresponding to positioning result that the different modes that adopts positions and this location etc., so, corresponding position reference information and final positioning result can be obtained from the daily record of above-mentioned location.Wherein, position reference information is all positioning results that the employing diverse ways that can obtain in certain location moment obtains, above-mentioned position reference information can comprise following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.Be appreciated that position reference information can also comprise the positioning result obtained by other method.Basis on location can comprise following at least one item: wireless access points and base station.
Although it should be noted that the operation describing the inventive method in the accompanying drawings with particular order, this is not that requirement or hint must perform these operations according to this particular order, or must perform the result that all shown operation could realize expectation.On the contrary, the step described in flow chart can change execution sequence.Additionally or alternatively, some step can be omitted, multiple step be merged into a step and perform, and/or a step is decomposed into multiple step and perform.
With further reference to Fig. 4, it illustrates the structural representation of the feedback device embodiment for localizing faults according to the application.
As shown in Figure 4, the device 400 of the present embodiment comprises: receiving element 401, the first determining unit 402, acquiring unit 403, the second determining unit 404 and transmitting element 405.Wherein, receiving element 401 is for receiving the localizing faults relevant information of user terminal transmission.First determining unit 402, for according to above-mentioned localizing faults relevant information, determines whether store corresponding location daily record in location-server.Acquiring unit 403, in response to storing corresponding location daily record in location-server, obtains the daily record of above-mentioned location.Second determining unit 404 is for determining the reason of corresponding localizing faults based on the daily record of above-mentioned location.Transmitting element 405 transmitting element, for sending the information comprising the reason of above-mentioned localizing faults to designated terminal.
In some Alternate embodiments, device 400 also comprises: judging unit and extraction unit (not shown).Wherein, judging unit is for determining whether the reason of localizing faults is specify reason.Judging unit is for judging that whether above-mentioned basis on location is effective.The reason that extraction unit is used in response to localizing faults is appointment reason, obtains the fault resolution policy corresponding to reason of localizing faults from the data stored.Transmitting element is also for sending the information comprising above-mentioned fault resolution policy to designated terminal.
In some Alternate embodiments, the second determining unit comprises error code and obtains subelement and determine subelement.Error code obtains subelement and is used for from the daily record of above-mentioned location, obtain the error code generated in position fixing process.Determine that subelement is for the reason according to above-mentioned error code determination localizing faults.
In some Alternate embodiments, determine that subelement is configured for: reason reason corresponding for above-mentioned error code being defined as localizing faults.Or according to the type of above-mentioned error code determination localizing faults.Corresponding position reference information and basis on location is obtained from the daily record of above-mentioned location.Based on the type of above-mentioned localizing faults, position reference information and basis on location, determine the reason of localizing faults.
In some Alternate embodiments, position reference information comprises following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.
In some Alternate embodiments, above-mentioned basis on location comprises following at least one item: wireless access points and base station.
In some Alternate embodiments, localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.
Should be appreciated that all unit or the module of record in device 400 are corresponding with each step in the method described with reference to figure 1-3.Thus, above for the unit that operation and the feature of method description are equally applicable to device 400 and wherein comprise, do not repeat them here.Device 400 can pre-set in the server, also can be loaded in server by modes such as downloads.Corresponding units in device 400 can cooperatively interact the scheme of the feedback realizing localizing faults with the unit in server.
Fig. 5 shows the exemplary system architecture 500 can applying the embodiment of the present application.
As shown in Figure 5, system architecture 500 can comprise terminal equipment 501, network 503 and server 502,504.Network 503 in order to provide the medium of communication link between terminal equipment 501 and server 502,504.Network 503 can comprise various connection type, such as wired, wireless communication link or fiber optic cables etc.
User 510 can use terminal equipment 501 mutual by network 503 and server 502,504, to receive or to send message etc.Terminal equipment 501 can be provided with the various client application for locating, such as JICQ, map, social platform software etc.
Terminal equipment 501 can be various electronic equipment, includes but not limited to PC, smart mobile phone, intelligent watch, panel computer, personal digital assistant etc.
Server 502 can be the server that can provide positioning service.Server 504 can be the server that can feed back localizing faults reason.The process such as server 502,504 can store the data received, analysis, and result is fed back to terminal equipment.
It should be noted that, in certain embodiments, the relevant information being used for locating can be uploaded to server 502 by terminal equipment 501, is positioned according to the relevant information for locating by server 502 to terminal equipment 501, and final positioning result is fed back to end equipment 501.When there is localizing faults, user 510 can use terminal equipment 501 to send localizing faults relevant information to server 504, server 504 can fetch corresponding location daily record according to localizing faults relevant information from server 502, and the reason of corresponding localizing faults is determined based on this location daily record, to feed back to user, location-server attendant or positioning function developer etc.
Should be appreciated that, the number of the terminal equipment in Fig. 5, network and server is only schematic.According to realizing needs, the terminal equipment of arbitrary number, network and server can be had.
Below with reference to Fig. 6, it illustrates the structural representation of the computer system 600 of terminal equipment or the server be suitable for for realizing the embodiment of the present application.
As shown in Figure 6, computer system 600 comprises CPU (CPU) 601, and it or can be loaded into the program random access storage device (RAM) 603 from storage area 608 and perform various suitable action and process according to the program be stored in read-only memory (ROM) 602.In RAM 603, also store system 600 and operate required various program and data.CPU 601, ROM 602 and RAM 603 are connected with each other by bus 604.I/O (I/O) interface 605 is also connected to bus 604.
I/O interface 605 is connected to: the importation 606 comprising keyboard, mouse etc. with lower component; Comprise the output 607 of such as cathode ray tube (CRT), liquid crystal display (LCD) etc. and loud speaker etc.; Comprise the storage area 608 of hard disk etc.; And comprise the communications portion 609 of network interface unit of such as LAN card, modulator-demodulator etc.Communications portion 609 is via the network executive communication process of such as internet.Driver 610 is also connected to I/O interface 605 as required.Detachable media 611, such as disk, CD, magneto optical disk, semiconductor memory etc., be arranged on driver 610 as required, so that the computer program read from it is mounted into storage area 608 as required.
Especially, according to embodiment of the present disclosure, the process that reference flow sheet describes above may be implemented as computer software programs.Such as, embodiment of the present disclosure comprises a kind of computer program, and it comprises the computer program visibly comprised on a machine-readable medium, and described computer program comprises the program code for the method shown in flowchart.In such embodiments, this computer program can be downloaded and installed from network by communications portion 609, and/or is mounted from detachable media 611.
Flow chart in accompanying drawing and block diagram, illustrate according to the architectural framework in the cards of the system of various embodiments of the invention, method and computer program product, function and operation.In this, each square frame in flow chart or block diagram can represent a part for module, program segment or a code, and a part for described module, program segment or code comprises one or more executable instruction for realizing the logic function specified.Also it should be noted that at some as in the realization of replacing, the function marked in square frame also can be different from occurring in sequence of marking in accompanying drawing.Such as, in fact the square frame that two adjoining lands represent can perform substantially concurrently, and they also can perform by contrary order sometimes, and this determines according to involved function.Also it should be noted that, the combination of the square frame in each square frame in block diagram and/or flow chart and block diagram and/or flow chart, can realize by the special hardware based system of the function put rules into practice or operation, or can realize with the combination of specialized hardware and computer instruction.
Be described in unit module involved in the embodiment of the present application to be realized by the mode of software, also can be realized by the mode of hardware.Described unit module also can be arranged within a processor, such as, can be described as: a kind of processor comprises receiving element, the first determining unit, acquiring unit, the second determining unit, transmitting element.Wherein, the title of these unit modules does not form the restriction to this unit module itself under certain conditions, and such as, receiving element can also be described to " for receiving the unit of the localizing faults relevant information that user terminal sends ".
As another aspect, present invention also provides a kind of computer-readable recording medium, this computer-readable recording medium can be the computer-readable recording medium comprised in device described in above-described embodiment; Also can be individualism, be unkitted the computer-readable recording medium allocated in terminal.Described computer-readable recording medium stores more than one or one program, and described program is used for performance description in the feedback method for localizing faults of the application by one or more than one processor.
More than describe and be only the preferred embodiment of the application and the explanation to institute's application technology principle.Those skilled in the art are to be understood that, invention scope involved in the application, be not limited to the technical scheme of the particular combination of above-mentioned technical characteristic, also should be encompassed in when not departing from described inventive concept, other technical scheme of being carried out combination in any by above-mentioned technical characteristic or its equivalent feature and being formed simultaneously.The technical characteristic that such as, disclosed in above-mentioned feature and the application (but being not limited to) has similar functions is replaced mutually and the technical scheme formed.

Claims (15)

1. for a feedback method for localizing faults, it is characterized in that, described method comprises:
Receive the localizing faults relevant information that user terminal sends;
According to described localizing faults relevant information, determine in location-server, whether to store corresponding location daily record;
If so, the daily record of described location is obtained;
The reason of corresponding localizing faults is determined based on the daily record of described location;
The information comprising the reason of described localizing faults is sent to designated terminal.
2. method according to claim 1, is characterized in that, described method also comprises:
Determine that whether the reason of described localizing faults is specify reason;
If so, from the data stored, obtain the fault resolution policy corresponding to reason of described localizing faults;
The information comprising described fault resolution policy is sent to designated terminal.
3. method according to claim 1, is characterized in that, the described reason determining corresponding localizing faults based on the daily record of described location, comprising:
The error code generated in position fixing process is obtained from the daily record of described location;
According to the reason of described error code determination localizing faults.
4. method according to claim 3, is characterized in that, the described reason according to described error code determination localizing faults, comprising:
Reason corresponding for described error code is defined as the reason of localizing faults; Or
According to the type of described error code determination localizing faults;
Corresponding position reference information and basis on location is obtained from the daily record of described location;
Based on the type of described localizing faults, position reference information and basis on location, determine the reason of localizing faults.
5. method according to claim 4, it is characterized in that, described position reference information comprises following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.
6. method according to claim 4, is characterized in that, described basis on location comprises following at least one item: wireless access points and base station.
7. according to the method in claim 1-6 described in any one, it is characterized in that, described localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.
8. for a feedback device for localizing faults, it is characterized in that, described device comprises:
Receiving element, for receiving the localizing faults relevant information that user terminal sends;
First determining unit, for according to described localizing faults relevant information, determines whether store corresponding location daily record in location-server;
Acquiring unit, in response to storing corresponding location daily record in location-server, obtains the daily record of described location;
Second determining unit, for determining the reason of corresponding localizing faults based on the daily record of described location;
Transmitting element, for sending the information comprising the reason of described localizing faults to designated terminal.
9. device according to claim 8, is characterized in that, described device also comprises judging unit and extraction unit;
Described judging unit, for determining whether the reason of described localizing faults is specify reason;
Described extraction unit, for the reason in response to described localizing faults for specifying reason, obtains the fault resolution policy corresponding to reason of described localizing faults from the data stored;
Described transmitting element, also for sending the information comprising described fault resolution policy to designated terminal.
10. device according to claim 8, is characterized in that, described second determining unit comprises:
Error code obtains subelement, for obtaining the error code generated in position fixing process from the daily record of described location;
Determine subelement, for the reason according to described error code determination localizing faults.
11. devices according to claim 10, is characterized in that, describedly determine that subelement is configured for:
Reason corresponding for described error code is defined as the reason of localizing faults; Or
According to the type of described error code determination localizing faults;
Corresponding position reference information and basis on location is obtained from the daily record of described location;
Based on the type of described localizing faults, position reference information and basis on location, determine the reason of localizing faults.
12. devices stated according to claim 11, it is characterized in that, described position reference information comprises following at least one item: the positioning result that between Network Based, the protocol IP of interconnection positions, based on the positioning result that base station positions, by the positioning result that WLAN (wireless local area network) positions based on probability, the positioning result positioned by WLAN (wireless local area network) position-based fingerprint and the positioning result positioned by GPS.
13. devices stated according to claim 11, is characterized in that, described basis on location comprises following at least one item: wireless access points and base station.
14. devices according to Claim 8 in-13 described in any one, it is characterized in that, described localizing faults relevant information at least comprises: the identification information of user terminal, the type information of the estimation time information that localizing faults occurs and localizing faults.
15. 1 kinds of servers, is characterized in that, described server comprises: as the device in claim 7-14 as described in any one.
CN201510254619.XA 2015-05-18 2015-05-18 Feedback method and apparatus for positioning faults, and server Pending CN104869019A (en)

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