CN104835085B - Tourism runs supervision and safety emergency management interlinked command plateform system - Google Patents
Tourism runs supervision and safety emergency management interlinked command plateform system Download PDFInfo
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Abstract
The invention discloses tourism operation supervision and safety emergency management interlinked command plateform system, described system includes: tourism data standard and specification set up unit for setting up tourism data form specification, foundation tourism data collecting rule, setting up the tourism shared standard of data exchange；Tourism data management and model construction unit are for storing to tourism data and manage, set up tourism Data Analysis Model, tourism data being carried out visual presentation；Tourism data analysis and sector application unit are for carrying out tourism industry monitoring, tourism industry management, decision analysis, emergency command based on tourism data and providing public information service, it is achieved that by timely, information that integrated level is higher tourism industry is carried out efficient, of overall importance, the supervision of guideline property；Achieve and utilize effective data message that emergent command scheduling is supported, reach the technique effect of travel accident prediction and warning.
Description
Technical field
The present invention relates to smart travel field, particularly relate to a kind of tourism and run supervision and safety emergency management interlinked command
Plateform system.
Background technology
Tourist industry is a most fragile industry, and the generation of any accident all may change the operation condition of tourist industry
And its development, and then the stability of impact on tourism development.From the point of view of source, tourist industry is produced the accident bag of impact
Including accident in the industry and accident two types out of trade, the former occurs inside tourist industry, and it is by directly affecting tourism
The Operation System of industry and the market image produce great passive change；The latter occurs outside tourist industry, and it mainly shows as
Macro development background or the change of Market of The Tourists, thus have influence on the basic condition of tourism development.
On October 1st, 2013, " People's Republic of China's tourism law " is formally implemented, due to team visitor constantly decline and
From the continuous rising of parade visitor, cause each scenic spot safe emergency pressure abruptly increase, owing to lacking relevant emergency command and supervision
Hypothesis analysis system, causes each scenic spot problem to occur frequently, and each tourism responsible institution faces immense pressure！
Across the tread event of Bund in Shanghai in New Year, beat alarm bell to us, country's tourism management departments in January, 2015
Within 1st, send emergency notice, it is desirable to draw inferences about other cases from one instance in various places, improve security system and emergency preplan, establish and improve scenic spot tourist flow
Control mechanism；Meanwhile, tourism law is also distinctly claimed, and when traveller's quantity is likely to be breached maximum bearing capacity, scenic spot should shift to an earlier date extensively
And report to traveller and to the report of the local people's government at or above the county level, simultaneously according to tourist flow control program, prediction scheme, take to cut
Real the most feasible dredge, the measure such as shunting, ensure safety.
But in terms of whole nation each province situation, current each province tourism industry the most not yet sets up supervision scheduling flow and the machine of operation
System, owing to the statistics of tourist enterprise's service data is delayed, relevant real time information (such as traffic, geography) does not accesses, and relies on industry big
Data carry out industry and run supervision, launch prediction and warning, are scheduling commanding startup stage still rest on tourist enterprise；Mesh
Before, whole nation each province tourism management departments lacks effective information-based means, the integrated level of information to the supervision and management of the whole industry
The highest, promptness is the strongest；Run supervision at ordinary times and could not realize of overall importance, guideline property, implement command scheduling without effective data and
Information support；Tourism emergency event is disposed major part genus and is processed afterwards, and can not effectively realize ex ante forecasting early warning, therefore, builds
The tourism industry of the big data that are based on run supervision scheduling and safety emergency management interlinked command plateform system not only necessary but also
Necessary.
In sum, present inventor is in realizing the embodiment of the present application during inventive technique scheme, in discovery
At least there is following technical problem in technology of stating:
In the prior art, existing tourism method for managing and monitoring exists and lacks effective information-based means, the collection of information
Cheng Du is the highest, and promptness is the strongest；Run supervision at ordinary times and could not realize of overall importance, guideline property, implement command scheduling without effective number
According to and information support；Tourism emergency event is disposed major part genus and is processed afterwards, and can not effectively realize the skill of ex ante forecasting early warning
Art problem.
Summary of the invention
The invention provides a kind of tourism and run supervision and safety emergency management interlinked command plateform system, solve existing
Tourism method for managing and monitoring to there is the level of informatization relatively low, promptness is strong, and command scheduling enters without effective data and information
Row supports, it is impossible to effectively realize the technical problem of travel accident prediction and warning, it is achieved that by timely, letter that integrated level is higher
Breath carries out efficient, of overall importance, the supervision of guideline property to tourism industry；Achieve and utilize effective data message that emergency command is adjusted
Degree is supported, and reaches the technique effect of travel accident prediction and warning；Achieve and provide public information service for the public, and sending out
During raw tourism emergency event, support system carries out emergency command and rescue.
For solving above-mentioned technical problem, the embodiment of the present application provides tourism operation supervision and safety emergency management linkage refers to
Waving plateform system, described system includes:
Tourism data standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism
Data form specification, foundation tourism data collecting rule, the foundation tourism shared standard of data exchange；
Tourism data management and model construction unit, described tourism data management and model construction unit are for tourism number
According to carrying out storing and manage, set up tourism Data Analysis Model, tourism data being carried out visual presentation；
Tourism data analysis and sector application unit, described tourism data analysis and sector application unit are for based on tourism
Data carry out tourism industry monitoring, tourism industry management, decision analysis, emergency command and provide public information service.
Wherein, described set up tourism Data Analysis Model particularly as follows: with six key elements of visitor's tourist activity " eat, live, go,
Sightseeing, shopping and entertainment " based on parameter, in conjunction with each scenic spot, the practical situation in each city, exist in conjunction with carrier data, traffic data, OTA
Line sales datas etc., establish all kinds of tourism Data Analysis Model based on big data analysis, rely on tourism industry data center
It is analyzed, deduces and predicts.
Wherein, described to tourism data carry out visual presentation particularly as follows: described system is based on GIS, to tourism money
Source data layering builds, it is achieved tourism relevant information displaying in GIS platform and application.
Wherein, carry out tourism industry monitoring described in specifically include:
Based on GIS platform, tourist vehicle is installed the Big Dipper with GPS terminal with collection vehicle
Positional information, in order to show the running orbit of vehicle on map, to supervise the ruuning situation of tourist party；
The cellphone information that three big operators provide is processed, in conjunction with cellular base station information, shows crowd massing
Degree hot information, in conjunction with scenic spot ticketing situation, real time on-line monitoring scenic spot visitor's number；
By the held Big Dipper of visitor or GPS terminal, it is achieved visitor to be carried out location-based service, grasp trip
Visitor's real-time track, in order to use during emergency management and rescue, and a key alert service is provided.
Wherein, carry out decision analysis described in specifically include:
Data statistic analysis is carried out according to all kinds of statistical tables that tourism regulatory authorities determines；
To accessing the real-time volume of the flow of passengers at scenic spot, information of vehicle flowrate and online booking amount relevant information, by all kinds of mathematical modeies
Carry out real time data statistical analysis, it is achieved passenger flow forecast early warning, visitor's shunting is provided when can exceed that bearing capacity for scenic spot
Means；
According to common carrier related data, the tourism related data such as online booking data and self-driving travel car plate, it is achieved trip
Visitor's Source market analysis, provides data supporting accurately for tourism management departments, tourist attraction when formulating Travel Marketing Tactics；
To accessing the real-time volume of the flow of passengers at scenic spot, information of vehicle flowrate, carry out real time data statistical analysis by all kinds of statistical models；
In conjunction with map GIS platform, according to area belonging to visiting visitor, map is carried out sort out, project displaying, and combine
Cellular base station carries out positional information statistical analysis displaying, studies and judges early warning.
Wherein, carry out emergency command described in specifically include: when visitor is entered by the hand-held Big Dipper or GPS
Row is reported to the police or when there is the emergent accident of tourism, system receives the warning message that visitor sends, position display existed in time
On map, realize emergency command full-service flow process by system and control and management.
Wherein, described system passes through data exchange middleware, it is achieved laterally She Lv department and longitudinal tourism management departments
Data Integration, realizes data exchange simultaneously with three big mobile operator, OTA, and described system uses distributed isomeric data exchange
Middleware, it is simple to system is extended and secondary development, to form typical big market demand, the relevant of support and management department is determined
Plan.
Wherein, described system accesses middleware by video monitoring, and monitored video camera system has been carried out compatible access, it is achieved
The on-demand of photographic head resource calls, to protect the investment at existing scenic spot.
Wherein, described system utilizes cloud computing technology architecture mode, builds multistage integrated tourism and runs supervision and safety
Emergency management system.
Wherein, described system relies on the Big Dipper and GPS compatibility middleware Technology, for tourism routine monitoring
Location-based service accurately is provided with emergency command.
The one or more technical schemes provided in the embodiment of the present application, at least have the following technical effect that or advantage:
It is designed as including by tourism operation supervision and safety emergency management interlinked command plateform system owing to have employed: tourism
Data standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism data form rule
Model, foundation tourism data collecting rule, the foundation tourism shared standard of data exchange；Tourism data management and model construction unit,
Described tourism data management and model construction unit are for storing to tourism data and manage, set up tourism data analysis mould
Type, to tourism data carry out visual presentation；Tourism data analysis and sector application unit, described tourism data analysis and industry
Applying unit is for carrying out tourism industry monitoring, tourism industry management, decision analysis, emergency command and offer based on tourism data
Public information service, technical scheme, i.e. based on the current routine monitoring of tourism industry and the job demand of contingency management, build
Become to have routine monitoring, information sending and receiving, emergency preplan management, emergency disposal, image access, data acquisition, statistical analysis and answer
The comprehensive application platform of anxious command function, so, efficiently solve existing tourism method for managing and monitoring and there is information-based journey
Spending relatively low, promptness is not strong, and command scheduling is supported without effective data and information, it is impossible to effectively realize travel accident prediction
The technical problem of early warning, it is achieved that by timely, information that integrated level is higher tourism industry is carried out efficient, of overall importance, system
The supervision of pulling property；Achieve and utilize effective data message that emergent command scheduling is supported, reach travel accident prediction pre-
Alert technique effect；Achieve and provide public information service for the public, and when there is tourism emergency event, support system is carried out
Emergency command and rescue.
Accompanying drawing explanation
Fig. 1 is that in the embodiment of the present application, the composition of tourism operation supervision and safety emergency management interlinked command plateform system shows
It is intended to；
Fig. 2 is that in the embodiment of the present application, tourism runs supervision and the system tray of safety emergency management interlinked command plateform system
Structure schematic diagram.
Detailed description of the invention
The invention provides a kind of tourism and run supervision and safety emergency management interlinked command plateform system, solve existing
Tourism method for managing and monitoring to there is the level of informatization relatively low, promptness is strong, and command scheduling enters without effective data and information
Row supports, it is impossible to effectively realize the technical problem of travel accident prediction and warning, it is achieved that by timely, letter that integrated level is higher
Breath carries out efficient, of overall importance, the supervision of guideline property to tourism industry；Achieve and utilize effective data message that emergency command is adjusted
Degree is supported, and reaches the technique effect of travel accident prediction and warning；Achieve and provide public information service for the public, and sending out
During raw tourism emergency event, support system carries out emergency command and rescue.
The goal of the invention of the present invention is: by system Construction, is effectively improved Industry regulatory bodies and carries out supervision scheduling, meets an urgent need
The efficiency of the work such as disposal, emergency management and rescue；Effectively facilitate tourist enterprise to improve service quality, normalize market behavior；Effectively reduce
The harm that visitor's personal safety as well as the property safety is caused by accident；By system Construction, tourism management departments can the most directly perceived just
Grasp various places tourism promptly and run real-time condition, analyze market trend and development trend comprehensively, carry out prison for tourism management departments
Pipe scheduling, emergency command provide effective means, provide public information service the most promptly and accurately for enterprise, visitor.
Technical scheme during the application implements is the above-mentioned technical problem of solution.General thought is as follows:
Have employed and be designed as including by tourism operation supervision and safety emergency management interlinked command plateform system: tourism data
Standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism data form specification, building
Standard is shared in vertical tourism data collecting rule, foundation tourism data exchange；Tourism data management and model construction unit, described trip
Trip data management and model construction unit are for storing to tourism data and manage, set up the Data Analysis Model, right of travelling
Tourism data carry out visual presentation；Tourism data analysis and sector application unit, described tourism data analysis and sector application
Unit is for carrying out tourism industry monitoring, tourism industry management, decision analysis, emergency command based on tourism data and provide public
Information service, technical scheme, i.e. based on the current routine monitoring of tourism industry and the job demand of contingency management, build up tool
There are routine monitoring, information sending and receiving, emergency preplan management, emergency disposal, image access, data acquisition, statistical analysis and emergent finger
Wave the comprehensive application platform of function, so, efficiently solve existing tourism method for managing and monitoring and there is the level of informatization relatively
Low, promptness is not strong, and command scheduling is supported without effective data and information, it is impossible to effectively realize travel accident prediction and warning
Technical problem, it is achieved that by timely, information that integrated level is higher tourism industry is carried out efficient, of overall importance, guideline property
Supervision；Achieve and utilize effective data message that emergent command scheduling is supported, reach travel accident prediction and warning
Technique effect；Achieve and provide public information service for the public, and when there is tourism emergency event, support system is met an urgent need
Commander and rescue.
In order to be better understood from technique scheme, below in conjunction with Figure of description and specific embodiment to upper
State technical scheme to be described in detail.
Below in conjunction with specific embodiment, the present invention is described further, but protection scope of the present invention is not limited in
This.
Embodiment one:
In embodiment one, it is provided that a kind of tourism runs supervision and safety emergency management interlinked command plateform system, please
With reference to Fig. 1-Fig. 2, described system includes:
Tourism data standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism
Data form specification, foundation tourism data collecting rule, the foundation tourism shared standard of data exchange；
Tourism data management and model construction unit, described tourism data management and model construction unit are for tourism number
According to carrying out storing and manage, set up tourism Data Analysis Model, tourism data being carried out visual presentation；
Tourism data analysis and sector application unit, described tourism data analysis and sector application unit are for based on tourism
Data carry out tourism industry monitoring, tourism industry management, decision analysis, emergency command and provide public information service.
Wherein, in the embodiment of the present application, described tourism Data Analysis Model of setting up is particularly as follows: with visitor's tourist activity
Parameter based on six key elements " eat, live, go, sightseeing, shopping and entertainment ", in conjunction with each scenic spot, the practical situation in each city, in conjunction with operation quotient
According to, traffic data, OTA online sales data etc., establish all kinds of tourism Data Analysis Model based on big data analysis, rely on
Tourism industry data center is analyzed, deduces and predicts.
Wherein, in the embodiment of the present application, described to tourism data carry out visual presentation particularly as follows: described system with
Based on GIS, tourist resources data hierarchy is built, it is achieved tourism relevant information displaying in GIS platform and application.
Wherein, in the embodiment of the present application, carry out tourism industry monitoring described in specifically include:
Based on GIS platform, tourist vehicle is installed the Big Dipper with GPS terminal with collection vehicle
Positional information, in order to show the running orbit of vehicle on map, to supervise the ruuning situation of tourist party；
The cellphone information that three big operators provide is processed, in conjunction with cellular base station information, shows crowd massing
Degree hot information, in conjunction with scenic spot ticketing situation, real time on-line monitoring scenic spot visitor's number；
By the held Big Dipper of visitor or GPS terminal, it is achieved visitor to be carried out location-based service, grasp trip
Visitor's real-time track, in order to use during emergency management and rescue, and a key alert service is provided.
Wherein, in the embodiment of the present application, carry out decision analysis described in specifically include:
Data statistic analysis is carried out according to the tourism all kinds of statistical tables that determine of regulatory authorities；
To accessing the real-time volume of the flow of passengers at scenic spot, information of vehicle flowrate and online booking amount relevant information, by all kinds of mathematical modeies
Carry out real time data statistical analysis, it is achieved passenger flow forecast early warning, visitor's shunting is provided when can exceed that bearing capacity for scenic spot
Means；
According to common carrier related data, the tourism related data such as online booking data and self-driving travel car plate, it is achieved trip
Visitor's Source market analysis, provides data supporting accurately for tourism management departments, tourist attraction when formulating Travel Marketing Tactics.
Wherein, in the embodiment of the present application, carry out emergency command described in specifically include: when visitor is by the hand-held Big Dipper or complete
Ball satellite navigation system carries out reporting to the police or when there is the emergent accident of tourism, the warning message that system reception visitor sends,
In time by position display on map, realize emergency command full-service flow process by system and control and management.
Wherein, in the embodiment of the present application, described system passes through data exchange middleware, it is achieved laterally She Lv department is with vertical
To the Data Integration of tourism management departments, realizing data exchange with three big operators, described system uses distributed heterogeneous simultaneously
Data exchange middleware, it is simple to system is extended and secondary development, forms typical big market demand.
Wherein, in the embodiment of the present application, described system accesses middleware by video monitoring, enters monitored video camera system
Go compatible access, it is achieved that the on-demand of photographic head resource calls.
Wherein, in the embodiment of the present application, described system utilizes cloud computing technology architecture mode, builds multistage integrated trip
Trip runs supervision and safety emergency management system.
Wherein, in the embodiment of the present application, described system relies on the Big Dipper and GPS compatibility middleware skill
Art, provides location-based service accurately for tourism routine monitoring and emergency command.
Wherein, in the embodiment of the present application, below with specification, tourism data standard is set up unit to be introduced:
1. set up operating mechanism (tourism data standard and specification)
Very extensively, information data is dispersed in each to the information faces involved by key element such as tourism " eat, live, go, sightseeing, shopping and entertainment "
Industry, each department, cataloguing and the storage mode of information data are different, therefore, the integration of travel information data, it is necessary to from
Start with in basis.
(1) standards of cataloguing is set up
According to tourism industry related data standards of cataloguing, in conjunction with the related specifications standard of data, the present invention establishes a set of
Tourism data form specification, the tourism data form of 27 nearly 80 groups of big class is unified, for dependency number by this specification
According between different application systems, and sharing and have exchanged between provincial, city-level, at county level, She Lv enterprise provides base
Plinth, as shown in table 1:
Table 1
(2) collection rule is set up
For guaranteeing data in real time, effectively, the present invention establish a set of support intelligent mobile terminal, mobile operator data and
She Lv enterprise carries out data acquisition, the rule safeguarded, update, the foundation of dependency rule to travel information, effectively ensure that platform
The source of data, it is ensured that the dynamic of data and effectiveness.
Correlative plan carries out demonstration below illustrate:
Data collecting rule:
The most clearly explanation to collection content, due to industry and interdepartmental difference, for each industry or department's system
The most special fixed document description, specifically should comprise object oriented, whether specification, property content, property content must fill out.
2. avoid system peak hours/period and collection is placed on time of system relative free and carries out, i.e. acquisition time is adjustable
Join；Avoiding directly operating the Service Database of enterprise, enterprise can entrust its operation system development company to coordinate, by all numbers
Extracted by interface routine again according to by after the equipment such as front end processor or middleware transfer.
Data maintenance rule:
1. for ensureing the quality of data, one instrument carrying out format check by check item of system development, check item can join
Putting, the xml data file come gathering extraction carries out automatic Verification, includes but not limited to that following verification is regular: data staging
Specification；Data form specification；Data acquisition explanation document sets.
2. scope is verified: permissible value and boundary value inspection；Internal consistency checks；History extreme value examines；Illegal contents is examined
Look into.
(3) standard of sharing is set up
By setting up data exchange standard, native system and horizontal She Lv department (public security, traffic, mapping, environmental protection, health and
Meteorological) etc. achieve exchange；By setting up data sharing standard, system and longitudinal tourism management departments, tourist enterprise and visitor
Achieve data interchange to share.
Wherein, in the embodiment of the present application, below tourism data construct is introduced with administrative unit:
2. make data center's (tourism data construct and management)
Tourism data center have employed the cloud framework of " minority is concentrated, majority is distributed ".Provincial tourism management departments is responsible for trip
Trip information data establishment of standard, and build travel information cloud center；Each city-level, tourism management departments at county level can be by tourisms
Information data center is concentrated and is uploaded data, it is also possible to the data exchange standard provided by provincial tourism management departments and interface,
Data syn-chronization and exchange is realized with respective existing system.
(1) data storage and management
Owing to tourism basic data, tourism data, geographical spatial data and visitor behavior information data amount are big, and
Need the time retaining one for carrying out data analysis, therefore, present invention data storage and management based on big data pattern
Thinking, develops corresponding storage and management system, to be adapted to data analysis and the application in later stage, it is achieved according to unified rule
Then obtain and gather travel information, carry out centralized stores according to unified data standard, according to unified exchange standard by various
Platform is issued, and finally realizes sharing of travel information.
(2) Data Analysis Model is set up
The present invention is parameter based on six key elements of visitor's tourist activity " eat, live, go, sightseeing, shopping and entertainment ", in conjunction with each scenic spot,
The practical situation in each city, in conjunction with carrier data, traffic data, OTA online sales data etc., establishes and divides based on big data
All kinds of tourism Data Analysis Model of analysis, include but not limited to following mathematical modeies, such as:
Scene Tourist capacity mathematical model, for analyzing the number of the visitor of scenic spot reception, also referred to as tourist environment is held
The number carried, carrying out volume of the flow of passengers forecasting and warning for scenic spot provides support；
Scenic spot comfort level mathematical model, for analyzing Analysis of Comfort when visitor plays in scenic spot, index bag
Containing infrastructure, service personal's quality, the degree of crowding etc., promote service quality for scenic spot, guide visitor to play happily offer
Support；
Optimal travelling route, scenic spot mathematical model, is used for building static optimal travelling route, scenic spot and the most optimal travelling route
Road, when part sight spot occurs that artificial abortion converts, in time according to measuring and calculating, calculates the optimum line figure under current state, for scenic spot
Carry out passenger flow to dredge；
The following three days passenger flow forecast mathematical modeies in scenic spot, for being predicted the scenic spot volume of the flow of passengers of following three days point
Analysis, index comprise the volume of the flow of passengers in former years, mobile operator provide nearly one week since enter province, place, scenic spot demographic data,
The presell data etc. of OTA, coordinate scenic spot to carry out preparation targetedly, prevent the event of blocking up.
(3) realize data visualization to show
Tourist resources data hierarchy, based on GIS, is built by system, it is achieved that tourism relevant information is at GIS
Displaying on platform and application.Intuitively can show in GIS platform scenic spot large scale basic data, tourism thematic map data,
Tourism POI data etc.；Can intuitively show tourist vehicle running orbit；Correlation statistical analysis form also can be with all kinds of figure reports
Table shows.
Wherein, in the embodiment of the present application, below tourism data analysis is introduced with applying unit:
3. carry out sector application (tourism data analysis and application)
The present invention is under the application of New Technology of Communication Today supports, and on the basis of big data, uses architectural system, structure
Built the tourism synthesis policing services plateform system that resource is planned as a whole, information is through, application is abundant, with innovate Destination Management,
Optimize tourist resources to utilize, improve Tourist Experience, promote tourist service.
(1) industry monitoring
Based on GIS platform, tourist vehicle is installed the Big Dipper or GPS equipment with collection vehicle
Positional information, in order to show the running orbit of vehicle on map, it is achieved the operation to tourist party and vehicle is supervised；Big by three
The cellphone information that operator provides is processed, and in conjunction with cellular base station information, shows crowd massing degree hot information, in conjunction with
Scenic spot ticketing situation, network reserved and historical correlation data, real time on-line monitoring scenic spot visitor's number, scent a hidden danger in time；Right
Scenic spot field exploration is managed, and in conjunction with the Big Dipper or satellite navigation system, understands the real-time track of visitor in time, in order to answer first aid
Use when helping.
(2) trade management
Mainly include that tourist attraction manages, hotel, travel agency, management of tour guide, visitor's complaint management, Enterprise Credit shelves
Case manages, supervision of law enforcement of travelling, public sentiment monitoring etc..Destination Management routine work is carried out synthesis, it is achieved each operation system
Data interchange, share, it is to avoid occur that data bull is reported and submitted；Tour guide information, visitor's calling information and Enterprise Credit archives are entered
Row is open, is realized She Lv enterprise and the supervision of personnel and management by each side's strength.
(3) decision analysis
Data statistic analysis is carried out according to the tourism all kinds of statistical tables that determine of regulatory authorities；To accessing scenic spot
The relevant informations such as the real-time volume of the flow of passengers, information of vehicle flowrate and online booking amount, carry out real time data statistical by all kinds of mathematical modeies
Analysis, it is achieved passenger flow forecast early warning, provides visitor the means of shunting when can exceed that bearing capacity for scenic spot；According to common carrier
Related data, the tourism related data such as online booking data and self-driving travel car plate, it is achieved Tourists ground is analyzed, for Destination Management
Department, tourist attraction provide data supporting accurately when formulating Travel Marketing Tactics.
(4) emergency command
When visitor carries out reporting to the police or the emergent burst of tourism occurring by the hand-held Big Dipper or GPS equipment
During event, system receives the warning message that exploring tour visitor sends, in time by position display on map, by system implementation value
Class connect deal with emergencies and dangerous situations, the control of the emergency command full-service flow process such as information fusion holds a conference or consultation decision-making, emergency cooperative commander, emergency processing assessment and
Management.
(5) information service
Plateform system relies on the Internet, mobile Internet, satellite network, province's E-government extranet, by computer terminal, shifting
The multiple channels such as dynamic terminal, electronic display, touch screen, towards tourism authorities, Room office of the trip of relating to, tourist enterprise, societies at different levels
The different service object such as the public and visitor can provide the services such as information consultation, routine monitoring scheduling and emergency management and rescue commander.
Face combines specific example and the technical scheme in the embodiment of the present application is introduced by accompanying drawing 2, and accompanying drawing 2 is tourism
Running supervision and the configuration diagram of safety emergency management interlinked command plateform system, tourism runs supervision and safety emergency management
Interlinked command plateform system, including: data management, geographical information management, routine monitoring scheduling, safety emergency management, movement are eventually
End application, information are issued and apply 8 modules such as support, integrated display management.
Tourism runs supervision and safety emergency management interlinked command plateform system workflow is: be dispatched to from routine monitoring
Emergency response, emergency disposal, disposal of dealing with problems arising from an accident, concrete steps are decomposed as follows:
Step 1: routine monitoring is dispatched
1) industry monitoring.Based on GIS platform, tourist vehicle is installed the Big Dipper or GPS equipment
With collection vehicle positional information, in order to show the running orbit of vehicle on map, it is achieved to tourist party and the operation of vehicle
Supervision；The cellphone information that three big common carriers provide is processed and (processes content to include being not limited to mobile phone source place
Analysis, region residence Time Analysis etc.), in conjunction with cellular base station information, show crowd massing degree hot information, in conjunction with scenic spot ticketing
Situation, real time on-line monitoring scenic spot visitor's number, scent a hidden danger in time；By the held Big Dipper of visitor or GPS
Terminal, it is achieved visitor carries out location-based service, grasps visitor's real-time track, in order to uses during emergency management and rescue, and provides a key report
Police uniform is engaged in.
2) trade management.Mainly including that tourist attraction manages, hotel, travel agency, management of tour guide, visitor complains pipe
Reason, Enterprise Credit file administration, supervision of law enforcement of travelling, public sentiment monitoring etc..Destination Management routine work is carried out synthesis, real
The data interchange of the most each operation system, share, it is to avoid occur that data bull is reported and submitted；By tour guide information, visitor's calling information and enterprise
Industry credit file carries out disclosure, is realized She Lv enterprise and the supervision of personnel and management by each side strength.
3) decision analysis.Data statistic analysis is carried out according to the tourism all kinds of statistical tables that determine of regulatory authorities；
To accessing the relevant informations such as the real-time volume of the flow of passengers at scenic spot, information of vehicle flowrate and online booking amount, carry out reality by all kinds of mathematical modeies
Time data statistic analysis, it is achieved passenger flow forecast early warning, visitor's means of shunting are provided when can exceed that bearing capacity for scenic spot；Root
According to common carrier related data, the tourism related data such as online booking data and self-driving travel car plate, it is achieved Tourists ground point
Analysis, provides data supporting accurately for tourism management departments, tourist attraction when formulating Travel Marketing Tactics.
4) resource management.Realize the buying of emergency management and rescue resource, report damages, depositary management, distribution management, inventory auditing are managed and
Rescue team's management etc..
When there is not to travel emergency event, system will not enter to next step.
Step 2: emergency response stage
When visitor carries out reporting to the police by triones navigation system equipment or visitor is reported to Police Command Center by phone
After police, center operator on duty receive a crime report, and is reported and submitted information to leader on duty in time by system；Center group on duty on the same day
The emergency preplan of correspondence is started after tentatively studying and judging；On the one hand arrange related personnel to rush towards scene, on the other hand can pass through system
Mobile Online's video session system, the very first time grasp field condition, carry out field investigation；In conjunction with on-the-spot actual and emergent special
Family hold a conference or consultation after, determine emergency response scheme, report government emergency dispose mechanism, and according to practical situation by relevant information to visitor
And citizen circulate a notice of.
Step 3: emergency disposal stage
Emergency management and rescue are disposed mechanism and are carried out physical distribution by the emergency response scheme determined and implement to prepare, and apply for public affairs
The support of the aspects such as peace, fire-fighting and medical treatment；The practical situation being continually changing in conjunction with scene, is implementing the same of rescue method content
Time, it is adjusted targetedly optimizing, until the completing of overall emergency management and rescue response process, and by relevant information in time to society
Can circulate a notice of.
Step 4: deal with problems arising from an accident the disposal stage
After emergency management and rescue complete, pay close attention to the development that event is follow-up, prevent the negative effect of online public sentiment；Write
Event analysis is reported, the impact causing event is estimated, and is adjusted emergency response pre-planned scheme in conjunction with actual rescue work
Perfect, tissue carries out emergency drilling, to promote emergency management and rescue responding ability at different levels further.
Hereinafter lifting two specific embodiments, specific embodiment uses said method to realize tourism operation supervision and safety is emergent
Management interlinked command.
Specific embodiment 1: " golden week during the China National Day " period October 2, system by gate inhibition's data, vehicular traffic data,
The related datas such as admission ticket subscription data and tourist party are processed, and in conjunction with cellular base station information, show access into Jiu Zhaigou
The visitor at scenic spot has arrived the numerical value of the saturated early warning of personnel, saves tourism Police Command Center and notifies that scenic spot stops ticketing immediately, and
Require that scenic spot adds immediately to send staff to carry out corresponding artificial abortion to dredge, prevent occurring that visitor is congested at a certain sight spot.System is tied
Close the first three years scenic spot, scenic spot visitor's quantity statistics table, be analyzed prediction in conjunction with scenic spot visitor quantity in this year, show and will appear from for 4th
Visitor's peak value, blocks up for avoiding the occurrence of visitor, through and scenic spot and each travel agency coordinate, short centrally through wechat public number, mobile phone
The various ways such as letter, broadcast, prompting visitor does not temporarily go to scenic spot, Jiu Zhaigou again, and real-time to periphery scenic spot of coupling system
Monitoring, provides corresponding suggestion trip scheme, effectively prevent the generation of emergency event of once travelling.
Specific embodiment 2: a domestic exploring tour team has organized a line 8 people group to go to Sichuan four Miss to carry out February 1
Speedily carry out rescue work trip.Team arrives behind scenic spot, scenic spot register 8 people's panelists's relevant informations (include name, ID card information, height,
Blood group, plan time of return etc., and taken pictures), and allotted a Taibei bucket portable communication device for everyone.February 3
Day, group enters scenic spot.February 5 early 8 points, leader of a group of people team leader makes a phone call to scenic spot Tourist Center, and reflection has 2 members night on the 4th
Leave and return to appointed place the most according to plan after team carries out independent activity, the most out of touch.
Situation is reported by the scenic spot very first time to government emergency command centre, and the center backward leader on duty that receives a crime report enters
Go report, and start the emergency response pre-planned scheme of correspondence.Center operator on duty recalls the relevant letter of 2 missing crews by system
Breath, the trace information of the Big Dipper location equipment carried combines with GIS platform, shows its current position at scenic spot not
Covering in the mountain area of mobile communication signal, closest road in scenic area 10 km, estimation is direction of travel mistake, causes
Walk more remote and more remote.Center by system, sends information to its Big Dipper equipment carried, it is desirable to it is had a rest on the spot and waits for rescue immediately, and 2
People replys after receiving information and understands.
2 people's positional informationes are sent to scenic spot emergency management and rescue team personnel's mobile terminal by center immediately by system,
Scenic spot rescue team starts out at once and rushes towards to 2 people regions by navigation information, 2 people is taken back smoothly.
After event handling completes, center is by whole emergency response event procedure input system, for future reference as data and right
Whole rescue response process has carried out playback assessment, the affirmative proposing the good aspect done, and revises produced problem
Perfect.
The above is the specific embodiment of the present invention and the know-why used, if conception under this invention is made
Change, function produced by it still without departing from description and accompanying drawing contained spiritual time, the guarantor of the present invention must be belonged to
Protect scope.
The present invention, based on the current routine monitoring of tourism industry and the job demand of contingency management, builds up and has daily prison
Pipe, information sending and receiving, emergency preplan management, emergency disposal, image access, data acquisition, statistical analysis and emergency command function
Comprehensive application platform, it is achieved " scenic spot intelligence passenger flow forecast early warning timely space division stream based on big data ", " scenic spot is supervised in real time
Control ", " travelling team actual motion supervision ", " tourism data vector computing based on map ", " emergency command communication interconnection is mutually
Logical " and multinomial application such as " outdoor travel terminal based on the Big Dipper and compatible system and emergency management and rescue ", accomplished " visible, join
Must go up, exhale should, adjust dynamic ".
1) visible:
1. scenic spot is monitored video access platform, thus realizes home-confined and grasp the real-time feelings at each emphasis scenic spot
Condition；
2. by the mobile video signal conference system of platform intergration, scenic spot emergency personnel can in real time by emergency information (depending on
Frequently, picture) send back to platform, real realize " checking whenever and wherever possible "；
3. the access of travel agency's electronic journey list, can allow tourism authorities grasp tourist party, touring car in real time
Running orbit and state；
4. the Big Dipper or the access of GPS, can grasp the run trace of exploring tour visitor in real time,
It carries out real-time Communication for Power when deviateing expection circuit and emergency condition occur.
2) join upper:
1. by E-government extranet, the Internet, mobile Internet (WIFI, 3G, 4G) and based on the Big Dipper or Global Satellite
The satellite communication network of navigation system, and superior administrative unit, achieve interconnection between subordinate's tourism management departments and scenic spot mutually
Logical；
2. operation system each with tourism management departments (tourism data center, tourism E-gov Network, travel information network etc.) realizes
The Real-Time Sharing of data；
3. achieve with each outside platform (mobile APP application, video conferencing system etc.) and have complementary functions and cross-platform call.
3) exhale to answer:
1. by platform Call Center, the responsible institution that can respectively travel with scenic spot management personnel and subordinate in real time is led to
Words；
2. by the mobile video signal conference system of platform intergration, can realize carrying out video pair with scenic spot contingency management personnel
Words；
3. by the video conferencing system of platform intergration, Online Video meeting can be held with each tourism management departments of subordinate.
4) adjust dynamic:
1. the tourism analytical data that provides according to system of Police Command Center and prediction data, for public security, traffic, health etc.
Emergency guarantee troop provides data supporting, it is ensured that scenic spot is in perfect order, and tourist security is played；
All kinds of warning messages that tourism management departments the most at different levels can provide according to system, require each Destination Management of subordinate in time
Department and each scenic spot process in time, till alarm factors eliminates；
All kinds of information of forecastings that tourism management departments the most at different levels can provide according to system, it is desirable to each tourism management departments of subordinate
And scenic spot effectively carries out the emergent precautionary measures or carries out emergency drilling targetedly, it is ensured that occur can there be effect during emergency event
Right.
The present invention is integrated innovation project, first, passes through data exchange middleware, it is achieved laterally She Lv department (as meteorological,
Traffic, mapping geography, public security etc.) and longitudinal tourism management departments (country tourism management departments, cities and counties' tourism management departments, district
County's tourism management departments and tourist enterprise) Data Integration, simultaneously realize data with three big operators' (movement, UNICOM, telecommunications)
Exchange, forms typical big market demand, provides data supporting for daily management and Emergency decision；Secondly, video monitoring is passed through
Access middleware, on existing market main flow dozens of monitoring camera brand (as Haikang prestige regard, Aironix, scape sun and big
China etc.) carry out compatible access, it is achieved that and the on-demand of photographic head resource calls, and allows tourism management departments can check scenic spot at any time
Real-time condition；Again, the middleware Technology such as the Big Dipper and the compatible middleware of GPS (GPS) is relied on, for tourism day
Often supervision and emergency command provides location-based service accurately.
1) key technology one: cloud computing technology is in the application of tourism industry
Utilize cloud computing technology architecture mode (SAAS architecture technology), build province-city (state)-district (county)-tourist enterprise
The tourism of quaternity runs supervision and safety emergency management system, has " uniform data center, unified supervision scheduling, unification
Interlinked command, the unified platform manage " feature, provincial tourism management departments have only to dispose set of system can authorize pipe at different levels
Reason department uses, and is greatly saved construction, O&M cost, the management service of fast lifting industry and the level of IT application.
2) key technology two: the Big Dipper is compatible with GPS (GPS) accesses middleware
Exploitation Big Dipper location Data access module and GPS (GPS) location Data access module, design
General Big Dipper data and the access of GPS data realize layer, shield the Big Dipper and GPS
The access of data, communicate and transmit details, reducing development difficulty and workload, for terminal use, facilitate the upgrading of system, joint
About customer using cost.By middleware Technology, will be dipper system and GPS (GPS) and relevant information skill
Art is integrated in the operation supervision and the visitor's service that are applied to tourism industry, to strengthen the supervision to tourist vehicle and protection traveller
Personal safety be target, transmit channel with big-dipper satellite for main information, by special-purpose terminal equipment, it is achieved positional information
Automatically the transfer of return and Word message sends, thus builds tourism policing services platform based on Big Dipper compatible system, it is provided that
In the case of target region covers without public communication network, the related side such as traveller, rescue personnel and tourism management departments
Communication channel.
3) key technology three: distributed isomeric data exchange middleware
The exploitation of each interface of specification, improves the reasonable, safe and stable and efficient of business and data interaction；Planning is provided to close
The interface of reason, it is simple to according to system extension and the secondary development of industry development change.
A) trip's of relating to company information interface: utilize data exchange interface, not only achieves and scenic spot, hotel, travel agency
Exchange Deng the basic data of tourist enterprise, also achieve and the operation system such as scenic spot gate control system, Hospitality management system (PMS)
Data are docked, the management data of enterprise of Real-time Collection Liao She trip, provide data to prop up for tourism routine monitoring scheduling and emergency command
Support.
B) trip's of relating to department information interface: She Lv department mainly includes meteorology, mapping geography, traffic, public security, health, environmental protection
Deng.By resource consolidation, information sharing, can be that visitor provides more fully travel guide and safety guarantee；Carry for She Lv enterprise
Rise integrated service level；Decision-making foundation, Improving Government service image is provided for relevant functional departments of government.
C) with three big operator's informaiton interfaces: effectively integrate three big operators (movement, linkage, telecommunications) base station and collect
Other places passenger data converge to platform (include passenger source place, real-time passenger traffic volume, accumulative passenger traffic volume, real-time passenger's density,
Passenger's residence time etc.), and further screened, analyze and sum up, draw passenger traffic volume situation, and set up automatic early-warning
Model, the auto-alarming when scenic spot capacity is close to the upper limit, to reduce the probability that the emergent accident of tourism occurs；By to passenger
Source place and the further analysis of residence time, marketing and propaganda work for local tourism industry provide data support.
4) key technology four: video monitoring shooting accesses middleware
Owing to the network environment of monitoring scenic spot shooting is complicated, types of brand are many, need multiple manufacturers, multiple network environment
Each monitoring scenic spot camera point effectively integrate, the present invention develop monitoring camera access middleware, Various Complex is applied
The common technology characteristic of environment is abstract out, forms a reliable and stable basic access platform, supports at present to include Haikang prestige
Depending on, Aironix, scape be positive and the dozens of domestic and international main flow monitoring camera brand such as big China, to adapt to the existing video monitoring in each scenic spot
Quickly effectively access, effectively protect the existing investment at scenic spot, improve access efficiency.
5) key technology five: big data depth is excavated and is applied to tourism industry with analysis
The utilization of big data will solve the complete perception of travel information data, quickly process, efficiently deposit for tourist famous-city
Storage problem, and use " big data " system powerful advantages in terms of Intelligent data mining, help tourism management departments, tourism enterprise
Industry really realizes the target of smart travel.The data of this project are extensively collected in horizontal She Lv department (meteorology, mapping geography, friendship
Logical, public security, health and environmental protection etc.), longitudinal tourism management departments (country tourism management departments, provincial tourism management departments, city-level
Tourism management departments and tourism management departments at county level) and She Lv enterprise (be mainly derived from the Internet of Things perception system that scenic spot is relevant
System, mobile device application, constituent parts cloud data sharing, visitor's feedback, site visitor's behavioral statistics, artificial collection submission etc.), root
According to data mining, analysis, build mathematical model, the data of marketing offer science are provided for realizing the visitor at scenic spot, precisely publicize
Support.
Technical scheme in above-mentioned the embodiment of the present application, at least has the following technical effect that or advantage:
It is designed as including by tourism operation supervision and safety emergency management interlinked command plateform system owing to have employed: tourism
Data standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism data form rule
Model, foundation tourism data collecting rule, the foundation tourism shared standard of data exchange；Tourism data management and model construction unit,
Described tourism data management and model construction unit are for storing to tourism data and manage, set up tourism data analysis mould
Type, to tourism data carry out visual presentation；Tourism data analysis and sector application unit, described tourism data analysis and industry
Applying unit is for carrying out tourism industry monitoring, tourism industry management, decision analysis, emergency command and offer based on tourism data
Public information service, technical scheme, i.e. based on the current routine monitoring of tourism industry and the job demand of contingency management, build
Become to have routine monitoring, information sending and receiving, emergency preplan management, emergency disposal, image access, data acquisition, statistical analysis and answer
The comprehensive application platform of anxious command function, so, efficiently solve existing tourism method for managing and monitoring and there is information-based journey
Spending relatively low, promptness is not strong, and command scheduling is supported without effective data and information, it is impossible to effectively realize travel accident prediction
The technical problem of early warning, it is achieved that by timely, information that integrated level is higher tourism industry is carried out efficient, of overall importance, system
The supervision of pulling property；Achieve and utilize effective data message that emergent command scheduling is supported, reach travel accident prediction pre-
Alert technique effect；Achieve and provide public information service for the public, and when there is tourism emergency event, support system is carried out
Emergency command and rescue.
Although preferred embodiments of the present invention have been described, but those skilled in the art once know basic creation
Property concept, then can make other change and amendment to these embodiments.So, claims are intended to be construed to include excellent
Select embodiment and fall into all changes and the amendment of the scope of the invention.
Obviously, those skilled in the art can carry out various change and the modification essence without deviating from the present invention to the present invention
God and scope.So, if these amendments of the present invention and modification belong to the scope of the claims in the present invention and equivalent technologies thereof
Within, then the present invention is also intended to comprise these change and modification.
Claims (6)
1. tourism runs supervision and safety emergency management interlinked command plateform system, it is characterised in that described system includes:
Tourism data standard and specification set up unit, and described tourism data standard and specification set up unit for setting up tourism data
Standards of cataloguing, foundation tourism data collecting rule, the foundation tourism shared standard of data exchange；Wherein, described foundation tourism data
Standards of cataloguing is particularly as follows: set up based on the resource class in tourism data, resource class grade, district administration coding, serial number
Tourism data form specification；Described foundation travels data collecting rule particularly as follows: the tourism data gathered are formulated document description,
Document description includes: whether object oriented, specification, property content, property content must fill out；Described tourism data of setting up exchange shared
Standard is particularly as follows: set up data sharing, and native system realizes data interchange altogether with longitudinal tourism management departments, tourist enterprise and visitor
Enjoy；
Tourism data management and model construction unit, described tourism data management and model construction unit are for entering tourism data
Row stores and manages, sets up tourism Data Analysis Model, tourism data are carried out visual presentation；Wherein, described foundation is traveled
Data Analysis Model particularly as follows: based on six key elements of visitor's tourist activity parameter, in conjunction with scenic spot, the practical situation in city,
In conjunction with communication operation quotient data, traffic data, OTA online sales data, establish tourism data based on big data analysis and divide
Analysis model, relies on tourism industry data center to be analyzed, deduce and predict；Six key elements of visitor's tourist activity for " eat, live,
Row, sightseeing, shopping and entertainment "；
Tourism data analysis and sector application unit, described tourism data analysis and sector application unit are for based on tourism data
Carry out tourism industry monitoring, tourism industry management, decision analysis, emergency command and public information service is provided；Wherein: described in enter
The monitoring of row tourism industry specifically includes: based on GIS platform, installs the Big Dipper and GPS on tourist vehicle
Terminal is with collection vehicle positional information, in order to show the running orbit of vehicle on map, to supervise the operation feelings of tourist party
Condition；The cellphone information that three big operators provide is processed, in conjunction with cellular base station information, shows crowd massing degree focus
Information, in conjunction with scenic spot ticketing situation, real time on-line monitoring scenic spot visitor's number；By the held Big Dipper of visitor or global navigation satellite
System terminal, it is achieved visitor carries out location-based service, grasps visitor's real-time track, in order to uses during emergency management and rescue, and provides one
Key alert service；
Described tourism industry management specifically includes: tourist attraction management, hotel's management, administration of travel agencies, management of tour guide, trip
Visitor's complaint management, Enterprise Credit file administration, tourism supervision of law enforcement, public sentiment monitoring；
Described decision analysis specifically includes: all kinds of statistical tables determined according to tourism regulatory authorities carry out data statistics and divide
Analysis；To accessing the real-time volume of the flow of passengers at scenic spot, information of vehicle flowrate and online booking amount relevant information, carry out reality by all kinds of mathematical modeies
Time data statistic analysis, it is achieved passenger flow forecast early warning, visitor's means of shunting are provided when can exceed that bearing capacity for scenic spot；Root
According to common carrier related data, the tourism related data such as online booking data and self-driving travel car plate, it is achieved Tourists ground point
Analysis, provides data supporting accurately for tourism management departments, tourist attraction when formulating Travel Marketing Tactics；To accessing scenic spot
The volume of the flow of passengers, information of vehicle flowrate, carry out real time data statistical analysis by all kinds of statistical models in real time；In conjunction with map GIS platform, according to
Area belonging to visiting visitor, carries out sorting out, projecting displaying on map, and combines cellular base station and carry out positional information statistical analysis
Show, study and judge early warning；
Described carry out emergency command and specifically include: when visitor carry out reporting to the police by the hand-held Big Dipper or GPS or
When there is the emergent accident of tourism, system receives the warning message that visitor sends, in time by position display on map, passes through
System realizes emergency command full-service flow process and controls and management.
System the most according to claim 1, it is characterised in that described to tourism data carry out visual presentation particularly as follows:
Tourist resources data hierarchy, based on GIS, is built by described system, it is achieved tourism relevant information is in GIS platform
Show and application.
System the most according to claim 1, it is characterised in that described system passes through data exchange middleware, it is achieved laterally
She Lv department and the Data Integration of longitudinal tourism management departments, realize data exchange, institute simultaneously with three big mobile operator, OTA
System of stating uses distributed isomeric data exchange middleware, it is simple to system is extended and secondary development, typical big to be formed
Market demand, the relevant Decision of support and management department.
System the most according to claim 1, it is characterised in that described system accesses middleware by video monitoring, to prison
Control camera system has carried out compatible access, it is achieved that the on-demand of photographic head resource calls, to protect the investment at existing scenic spot.
System the most according to claim 1, it is characterised in that described system utilizes cloud computing technology architecture mode, builds
Multistage integrated tourism runs supervision and safety emergency management system.
System the most according to claim 1, it is characterised in that described system relies on the Big Dipper to hold concurrently with GPS
Hold middleware Technology, provide location-based service accurately for tourism routine monitoring and emergency command.
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