CN104732333A - Equipment maintenance outsourcing service platform management system - Google Patents
Equipment maintenance outsourcing service platform management system Download PDFInfo
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- CN104732333A CN104732333A CN201510083744.9A CN201510083744A CN104732333A CN 104732333 A CN104732333 A CN 104732333A CN 201510083744 A CN201510083744 A CN 201510083744A CN 104732333 A CN104732333 A CN 104732333A
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/20—Administration of product repair or maintenance
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Abstract
The invention relates to an equipment maintenance outsourcing service platform management system. The equipment maintenance outsourcing service platform management system comprises a service platform management center, a maintenance outsourcing service station, a first local area network and a second local network. The service platform management center is communicated with a product manufacturing base through the first local network and connected with the product manufacturing base through a gateway 1 and the Internet. The maintenance outsourcing service station is communicated with a contract-issuing party main service management system through the second local network, and the second local network is connected with the Internet through a gateway 2. The equipment maintenance outsourcing service platform management system has the advantages that contractors can conduct the equipment maintenance outsourcing service conveniently, and a contract-issuing party can know and conduct the equipment maintenance outsourcing service in a matched mode at any time. The Internet, the local networks and a GPRS remote network are applied to the management system, and two field buses including a Profibus and a Modbus are adopted in the local networks to conduct information transmission; communication among the contractors is facilitated, and communication between the contract-issuing party and the contractors is also facilitated.
Description
Technical field
The invention belongs to maintenance of equipment outsourcing service field, particularly a kind of maintenance of equipment outsourcing service platform management system.
Background technology
Enterprise is in management system implementation process, and the department that those are non-core or outsourcing give corresponding specialized company, can save cost in a large number like this, be conducive to efficient management.Outsourcing helps enterprise or organizes more to be absorbed in core business.Outsourcing affiliate, for you bring knowledge, increases standby administrative time.When executor is absorbed in its speciality business, it is its total quality of product that cuts operating costs, improves.Outsourcing service has become a kind of universal phenomenon of business circles, becomes a ring of Enterprise Value Chain, and a kind of mode that enterprise's implementation strategy sexual valence value increases.Economic globalization and informationalized development pole the earth change the environment of company management and competition, service outsourcing becomes the strategic choice that core competitiveness improves in company, promote the industry transfer of a new round, this is to all circles' structural adjustment and move towards international market, Modern Service Industry, opportunities and challenges abrim.
Especially industrial enterprise, break "large and all inclusive", "small and self-contained" integrated general layout, maintenance of equipment utilizes outsourcing service, enterprise self is bad at or is unworthy that the partial service done is contracted out to service company, the resource of enterprise's preciousness and energy can be concentrated on main business more on the one hand, the high-quality outsourcing service that service company provides can also be obtained on the other hand.As a kind of concrete form of business workflow outsourcing (BPO), maintenance outsourcing should be developed.
Current, equipment Manufacturing facilities and equipments keep in repair the still few of outsourcing, and it is less that its maintenance of equipment outsourcing adopts information-based means to manage.As " network service outsourcing company dispatched employee enclosed ring appraisal system " patent, (patent No.: 200910039027.0), it only discloses service outsourcing company dispatched employee enclosed ring appraisal system.
" management platform of outsourcing service " patent (patent No.: 200910086032.7.0) and " the professional outsourcing service platform based on visual work Flow Technique " patent (patent No.: 201010173335.5), two outsourcing service platforms, all only disclose outsourcing service management function software systems, and the enforcement of not illustrating the specific service content of service object and management.And " a kind of Intelligent service outsourcing decision method merging reasoning by cases " patent (patent No.: 201110042200.X), only disclose Intelligent service outsourcing decision method, do not illustrate the enforcement to the specific service content of service object and management equally.So, service outsourcing greatly develop today, be badly in need of provide to specific service object implement and management effective ways, particularly adopt network intelligence informationization technology coordinate realize, the overall process of business workflow outsourcing (BPO).
Summary of the invention
For overcoming the deficiencies in the prior art, the object of this invention is to provide maintenance of equipment outsourcing service platform management system, being convenient to the management realizing whole maintenance of equipment outsourcing service.
For achieving the above object, the present invention is achieved through the following technical solutions:
Maintenance of equipment outsourcing service platform management system, comprise service platform administrative center, maintenance outsourcing service station, LAN (Local Area Network) one, LAN (Local Area Network) two, service platform administrative center is communicated by LAN (Local Area Network) one and product manufacturing base, and service platform administrative center is connected with internet by gateway 1 with product manufacturing base; Maintenance outsourcing service station is communicated by LAN (Local Area Network) two and party awarding the contract's main business management system, and LAN (Local Area Network) two is connected with internet by gateway 2;
Described service platform administrative center comprises:
Contract planning, in order to all business of planning apparatus maintenance items;
Outsourcing service expert panel, in order to manage full-time expert and virtual experts information, full-time expert is engaged in maintenance of equipment expert for determining a post, and virtual experts is gadget maintenance expert;
Scheduling protected by bag, in order to Mediation Device maintenance items dependencies;
Performance management, in order to management equipment maintenance items achievement and use of funds situation;
Spares provisioning, in order to manage spare part;
Technical resource, in order to administrative skill drawing, software;
Human resources and training, in order to managerial personnel's information and training;
Rent management, in order to manage equipment, instrument, the software information rented;
Local quality product integrating, collects the product information of region, contractor place, and integrates, and is miscellaneous equipment maintenance outsourcing project data collection.
Described maintenance outsourcing service station is arranged on region, party awarding the contract place, comprising:
Maintenance personal's information, maintenance personal's information of the party awarding the contract is stayed in management;
Technical resource information, administrative skill drawing, data;
Employee's technical training, managing staff information and temporary staff's information;
Facility information protected by bag, upgrades bag at any time and protects maintenance of equipment and operation information;
Plant is stayed in maintenance, management repair message in plant;
Expert moves into demand, according to maintenance of equipment situation, to service platform administrative center transmission of information increase and decrease expert info;
Scrap build protected by bag, and supervisory packet protects the relevant information of scrap build;
Spare parts demand information; Large-scale Parts Inventory; Standard component stock; Performance examination and evaluation.
Described LAN (Local Area Network) one realizes wireless transmission with LAN (Local Area Network) two by GPRS.
Described LAN (Local Area Network) one adopts Profibus and Modbus two kinds of fieldbus to carry out information transmission with LAN (Local Area Network) two all simultaneously.
Compared with prior art, the invention has the beneficial effects as follows:
Maintenance of equipment outsourcing is the effective measures of the core competitiveness keeping enterprise, maintenance of equipment outsourcing is selected by enterprise, can reduce and control operation cost, outsourcing service provider is due to scale economics and other advantages based on division of labor based on specialization, enterprise can be helped to cut operating costs, improve competitiveness, entire society finally can be made to be benefited.The development resource that enterprises of giving out a contract for a project does not possess, can obtain the resource required for development from turnkey service side.And outsourcing company (contractor) can bring fund and the proprietary technology of turnkey service aspect, the risk pressure of individual enterprise can be greatly reduced.
Maintenance of equipment outsourcing service platform management system is a kind of for outsourcing service platform integrated network intelligent management system.It contains the concrete enforcement of the party awarding the contract and the outsourcing service of contractor maintenance of equipment and the submodule of integrated management, and each submodule devises concrete function.Facilitate contractor facilities and equipments to keep in repair outsourcing service, and the party awarding the contract is understood at any time and coordinate facilities and equipments to keep in repair outsourcing service.This management system application internet, LAN (Local Area Network) and GPRS are long-range without net, adopt Profibus and Modbus two kinds of fieldbus to carry out information transmission in LAN (Local Area Network) simultaneously.Facilitate the inner communication mutually of contractor, also facilitate the mutual communication of the party awarding the contract and contractor simultaneously.
Accompanying drawing explanation
Fig. 1 is structural representation of the present invention.
Fig. 2 is the schematic diagram at maintenance of equipment outsourcing service platform management center.
Fig. 3 is the schematic diagram at maintenance of equipment outsourcing service station.
In Fig. 1: 2201 ~ 220n is n the standby maintenance outsourcing service station residing in the party awarding the contract; 2101 ~ 210n is n the party awarding the contract.
Embodiment
Below in conjunction with Figure of description, the present invention is described in detail, but it should be noted that enforcement of the present invention is not limited to following embodiment.
See Fig. 1-Fig. 3, maintenance of equipment outsourcing service platform management system, comprise service platform administrative center, maintenance outsourcing service station, LAN (Local Area Network) one, LAN (Local Area Network) two, service platform administrative center is communicated by LAN (Local Area Network) one and product manufacturing base, and service platform administrative center is connected with internet by gateway 1 with product manufacturing base; Maintenance outsourcing service station is communicated by LAN (Local Area Network) two and party awarding the contract's main business management system, and LAN (Local Area Network) two is connected with internet by gateway 2;
Described service platform administrative center comprises:
Contract planning, in order to all business of planning apparatus maintenance items;
Outsourcing service expert panel, in order to manage full-time expert and virtual experts information, full-time expert is engaged in maintenance of equipment expert for determining a post, and virtual experts is gadget maintenance expert;
Scheduling protected by bag, in order to Mediation Device maintenance items dependencies;
Performance management, in order to management equipment maintenance items achievement and use of funds situation;
Spares provisioning, in order to manage spare part;
Technical resource, in order to administrative skill drawing, software;
Human resources and training, in order to managerial personnel's information and training;
Rent management, in order to manage equipment, instrument, the software information rented;
Local quality product integrating, collects the product information of region, contractor place, and integrates, and is miscellaneous equipment maintenance outsourcing project data collection.
Described maintenance outsourcing service station is arranged on region, party awarding the contract place, comprising:
Maintenance personal's information, maintenance personal's information of the party awarding the contract is stayed in management;
Technical resource information, administrative skill drawing, data;
Employee's technical training, managing staff information and temporary staff's information;
Facility information protected by bag, upgrades bag at any time and protects maintenance of equipment and operation information;
Plant is stayed in maintenance, management repair message in plant;
Expert moves into demand, according to maintenance of equipment situation, to service platform administrative center transmission of information increase and decrease expert info;
Scrap build protected by bag, and supervisory packet protects the relevant information of scrap build;
Spare parts demand information; Large-scale Parts Inventory; Standard component stock; Performance examination and evaluation.
Described LAN (Local Area Network) one realizes wireless transmission with LAN (Local Area Network) two by GPRS.
Described LAN (Local Area Network) one adopts Profibus and Modbus two kinds of fieldbus to carry out information transmission with LAN (Local Area Network) two all simultaneously.
Embodiment:
Contractor: first company; The party awarding the contract: company B; First Company to company B's pipe production line, and provides maintenance of equipment outsourcing service for company B, and the maintenance of equipment outsourcing service of this pipe production line utilizes maintenance of equipment outsourcing service platform management system to realize.
Service platform administrative center, according to the actual service condition of pipe production line, by contracting planning module, the maintenance of equipment outsourcing service of this pipe production line (hereinafter referred to as this project) required service is planned, device-dependent message protected by record bag, need the relevant maintenance outsourcing service carried out to integrate, and adjust accordingly in this project actual progress; Determine outsourcing service experts database, and communicate with the maintenance outsourcing service station being arranged on the party awarding the contract, understand this project situation in real time.
Equipment protected by the bag of this project:
1) unit produced by φ 325 solid drawn tube
A pipe discharging area, b rotary heating furnace, c tapping machine, d pipe mill, e sizing mill, f cold bed, g straightener, h Guan Ju district equipment.
2) unit produced by φ 90 solid drawn tube
A pipe discharging area, b inclined-bottom heating furnace c tapping machine, d pipe mill, e sizing mill, f cold bed, g straightener, h Guan Ju district equipment.
Outsourcing service scope:
For company B provides mechanical spare part, be supplied to large-scale Parts Inventory and the standard component stock at maintenance of equipment outsourcing service station by the spares provisioning module of service platform administrative center.Mechanical spare part scope of supply: all kinds of machined piece, bearing, bolt, mechanical seal and inspection and repair shop need normal consumable component etc., and all spare parts can be provided by series of products manufacture base, also can collect for subsequent use by region, company B place.
The solution of company B's all mechanical fault difficult problems on-the-spot in process of production: the full-time solid drawn tube technician of tubing equipment research reaches the spot and does technical service by first company, technician's management is managed by human resources and training module, also by the region direct recruitment of company B place, management can be implemented by maintenance personal's information, employee's technical training; Resident technician is set simultaneously, when needing expert service, is managed by the outsourcing service expert module of service platform administrative center and send company B, propose expert by maintenance of equipment outsourcing service station if desired and move into demand.
Company B rolls off the production line production scene the maintenance job of spare part, ensures to produce required spare part quantity; Company B big or middle repair equipment time, bear part maintenance task according to actual needs; Equipment and spare part beyond company B's field apparatus transformation project and contract makes; Information acquisition in the implementation process of above-mentioned service business and technological resources management carry out corresponding management by service platform administrative center and maintenance of equipment outsourcing service station.
Actual field configures
1) personnel depaly: on-the-spot be equipped with helpdesk director 1, deputy director 1, statistician hold concurrently storekeeper 1, security official 1, squad leader 3, professional technique pincers worker 11.Totally 18 people.
2) storehouse configuration: between mini standards part storehouse 1, large-scale parts warehouse 1.
3) lathe configuration: conveniently on-site maintenance first company drops into 6, lathe, T110 numerical control borer 1, X62 universal mill 1, C630 lathe 1, B650 planer 1, Z3050 beam drill 1.
Site work district:
Maintenance operation area, No. 2 pieces: 1, place, in annular furnace north side, is equipped with inspection platform 4 pieces (2.5 meters * 6 meters/block).No. 2 operation areas in side, annular furnace northwest, area 30 square metres.
On site spare district:
1) north side 100, pipe district square meter is as large-scale spare part district, deposit large-scale spare part and spare part to be repaired.
2) rotary heating furnace outer peripheral areas, deposits the spare part in common such as roller-way, motor, reductor.
Employee living quarters
1), between dormitory 3,30 square meters between every, establish single bed between every, office seating 4 overlap, and related life articles for use.
2) between employee dining room 30 square meter 1, and corresponding kitchen utensils are provided with.Comprise: 1, refrigerator, washing machine 1, kitchen tools 1 overlap, complete dining-table chair etc.
Maintenance of equipment outsourcing service platform management system advantage:
1) maintenance of equipment outsourcing is the effective measures of the core competitiveness keeping enterprise
In the face of keen competition environment, an enterprise is difficult to have omnibearing resources advantage.Pursue "large and all inclusive", "small and self-contained" management mode, be difficult to the core competitiveness cultivating and keep enterprise.
2) maintenance of equipment outsourcing is selected by enterprise, can reduce and control operation cost
If enterprise adopts large and complete business model, the input of enterprise is often caused sharply to increase.And outsourcing service provider is due to scale economics and other advantages based on division of labor based on specialization, enterprise can be helped to cut operating costs, improve competitiveness, entire society finally can be made to be benefited.
3) enterprise capability of world's grade is obtained
Obtain world-class outsourcing service, the advanced technology can provided with funds and develop in a certain field, Study system method and cultivate professional personnel, preferably to serve for client provides specialized, obtain the enterprise capability of world's grade.
4) enterprise is made to have the inner development resource do not possessed
The development resource that enterprises of giving out a contract for a project does not possess, can obtain the resource required for development from turnkey service side.
5) reduce and diversify risks
The all operations investment decision of enterprise all can with a large amount of potential risks.And outsourcing company can bring fund and the proprietary technology of turnkey service aspect, the risk pressure of individual enterprise can be greatly reduced.
6) solve enterprise and be difficult to management or out of control function
When enterprise feels that part function is difficult to management or out of hand, outsourcing is a selection scheme of dealing with problems, but will look for contractor.
7) maintenance of equipment outsourcing service platform management system is a kind of for outsourcing service platform integrated network intelligent management system.It contains the concrete enforcement of the party awarding the contract and the outsourcing service of contractor maintenance of equipment and the submodule of integrated management, and each submodule devises concrete function.
8) maintenance of equipment outsourcing service platform management system, applies internet, LAN (Local Area Network) and GPRS long-range without net, adopts Profibus and Modbus two kinds of fieldbus to carry out information transmission in LAN (Local Area Network) simultaneously.
Claims (4)
1. maintenance of equipment outsourcing service platform management system, it is characterized in that, comprise service platform administrative center, maintenance outsourcing service station, LAN (Local Area Network) one, LAN (Local Area Network) two, service platform administrative center is communicated by LAN (Local Area Network) one and product manufacturing base, and service platform administrative center is connected with internet by gateway 1 with product manufacturing base; Maintenance outsourcing service station is communicated by LAN (Local Area Network) two and party awarding the contract's main business management system, and LAN (Local Area Network) two is connected with internet by gateway 2;
Described service platform administrative center comprises:
Contract planning, in order to all business of planning apparatus maintenance items;
Outsourcing service expert panel, in order to manage full-time expert and virtual experts information, full-time expert is engaged in maintenance of equipment expert for determining a post, and virtual experts is gadget maintenance expert;
Scheduling protected by bag, in order to Mediation Device maintenance items dependencies;
Performance management, in order to management equipment maintenance items achievement and use of funds situation;
Spares provisioning, in order to manage spare part;
Technical resource, in order to administrative skill drawing, software;
Human resources and training, in order to managerial personnel's information and training;
Rent management, in order to manage equipment, instrument, the software information rented;
Local quality product integrating, collects the product information of region, contractor place, and integrates, and is miscellaneous equipment maintenance outsourcing project data collection.
2. maintenance of equipment outsourcing service platform management system according to claim 1, is characterized in that, described maintenance outsourcing service station is arranged on region, party awarding the contract place, comprising:
Maintenance personal's information, maintenance personal's information of the party awarding the contract is stayed in management;
Technical resource information, administrative skill drawing, data;
Employee's technical training, managing staff information and temporary staff's information;
Facility information protected by bag, upgrades bag at any time and protects maintenance of equipment and operation information;
Plant is stayed in maintenance, management repair message in plant;
Expert moves into demand, according to maintenance of equipment situation, to service platform administrative center transmission of information increase and decrease expert info;
Scrap build protected by bag, and supervisory packet protects the relevant information of scrap build;
Spare parts demand information; Large-scale Parts Inventory; Standard component stock; Performance examination and evaluation.
3. maintenance of equipment outsourcing service platform management system according to claim 1, is characterized in that, described LAN (Local Area Network) one realizes wireless transmission with LAN (Local Area Network) two by GPRS.
4. maintenance of equipment outsourcing service platform management system according to claim 1, is characterized in that, described LAN (Local Area Network) one adopts Profibus and Modbus two kinds of fieldbus to carry out information transmission with LAN (Local Area Network) two all simultaneously.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510083744.9A CN104732333A (en) | 2015-02-16 | 2015-02-16 | Equipment maintenance outsourcing service platform management system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201510083744.9A CN104732333A (en) | 2015-02-16 | 2015-02-16 | Equipment maintenance outsourcing service platform management system |
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| CN104732333A true CN104732333A (en) | 2015-06-24 |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109087113A (en) * | 2018-07-23 | 2018-12-25 | 中车青岛四方机车车辆股份有限公司 | EMU after-sale service fine-grained management system and method |
| CN114580911A (en) * | 2022-03-04 | 2022-06-03 | 重庆大学 | Site-factory hybrid service and resource scheduling method |
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| US20030120508A1 (en) * | 2001-12-21 | 2003-06-26 | Alan Kizor | Method and system for managing defined contribution accounts |
| CN102243745A (en) * | 2010-05-13 | 2011-11-16 | 无锡锦涛软件有限公司 | Professional outsourcing service platform based on visualization workflow technology |
| CN104299085A (en) * | 2014-10-13 | 2015-01-21 | 宁波高新区阶梯科技有限公司 | Service outsourcing management cooperation platform and method |
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2015
- 2015-02-16 CN CN201510083744.9A patent/CN104732333A/en active Pending
Patent Citations (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US20030120508A1 (en) * | 2001-12-21 | 2003-06-26 | Alan Kizor | Method and system for managing defined contribution accounts |
| CN102243745A (en) * | 2010-05-13 | 2011-11-16 | 无锡锦涛软件有限公司 | Professional outsourcing service platform based on visualization workflow technology |
| CN104299085A (en) * | 2014-10-13 | 2015-01-21 | 宁波高新区阶梯科技有限公司 | Service outsourcing management cooperation platform and method |
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN109087113A (en) * | 2018-07-23 | 2018-12-25 | 中车青岛四方机车车辆股份有限公司 | EMU after-sale service fine-grained management system and method |
| CN114580911A (en) * | 2022-03-04 | 2022-06-03 | 重庆大学 | Site-factory hybrid service and resource scheduling method |
| CN114580911B (en) * | 2022-03-04 | 2023-07-25 | 重庆大学 | Site-factory mixed service and resource scheduling method |
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