CN104639646A - Method and equipment for processing user request - Google Patents
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- CN104639646A CN104639646A CN201510075815.0A CN201510075815A CN104639646A CN 104639646 A CN104639646 A CN 104639646A CN 201510075815 A CN201510075815 A CN 201510075815A CN 104639646 A CN104639646 A CN 104639646A
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0603—Catalogue ordering
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- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
- G06Q30/0601—Electronic shopping [e-shopping]
- G06Q30/0633—Lists, e.g. purchase orders, compilation or processing
- G06Q30/0635—Processing of requisition or of purchase orders
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Abstract
The embodiment of the invention relates to a method and equipment for processing a user request. The method comprises the following steps: receiving the user request for responding to an order; determining a user response time corresponding to the user request; determining user requests to be selected against the order according to the user response time; selecting one user request from the user requests to be selected and processing the user request. According to the method and equipment disclosed by the embodiment of the invention, the user request can be processed more reasonably, so that reasonable and fair order allocation can be realized in mobile application, such as taxi hailing apps, and convenience is provided for a user to use.
Description
Technical field
Embodiment of the present disclosure relates to data processing, relates more specifically to a kind of method and apparatus for the treatment of user's request.
Background technology
Along with the development of mobile Internet, there is increasing application program.In the use of these application programs, what usually need between client and server is mutual.Correspondingly, usually need to process a large number of users request from client at server end.
In the prior art, server end is asked to process user according to the principle first processed first usually.But this processing mode can be made troubles in some applications.Such as, calling a taxi in application, for the order that server end sends, the user that driver user can send for responding this order to server asks (that is, carrying out competition for orders).If server is according to first these users for the treatment of principle process request first, will make the first acquisition process of user's request than poor performance of the driver user that mobile device performance is good, user's request of swift driver user is than reacting slow first acquisition process.Like this, order possibly cannot be assigned to most suitable driver (such as, nearest driver user).On the other hand, some driver user may use accelerator plug-in unit, to reach the object of fastest response.The fairness of whole taxi taking platform can be upset like this, cause irrational Order splitting.
Therefore, a kind of user of improvement is needed to ask processing mode, to overcome the problems referred to above.
Summary of the invention
The object of embodiment of the present disclosure is to provide a kind of method and apparatus for the treatment of user's request, more reasonably to process user's request, makes to realize rationally fair Order splitting in the application of software and so on of such as calling a taxi.
According to an aspect of disclosure embodiment, a kind of method for the treatment of user's request being provided, comprising: receiving the user's request for responding order; Determine to ask corresponding subscriber response time with described user; According to described subscriber response time, determine the user's request to be selected for described order; And select one of them user to ask to process from described user's request to be selected.
In one embodiment, determine to ask corresponding subscriber response time to comprise with described user: the time of reception of asking with the user receiving described user according to the transmitting time of described order, determine described subscriber response time.
In one embodiment, according to described subscriber response time, determine that the user's request to be selected for described order comprises: when described subscriber response time is less than the predetermined response time, refuse described user request; And when described subscriber response time is more than or equal to the described predetermined response time, described user's request is defined as described user's request to be selected.
In one embodiment, according to described subscriber response time, determine that the user's request to be selected for described order comprises: when described subscriber response time is less than or equal to the first prefixed time interval, refuse described user request; When described subscriber response time is more than or equal to second prefixed time interval larger than described first prefixed time interval, described user's request is defined as described user's request to be selected; And when described subscriber response time is greater than described first prefixed time interval and is less than described second prefixed time interval, determine whether described user's request to be defined as described user's request to be selected according to the number of the request of the user for described order received.
In one embodiment, determine whether that described user's request being defined as described user's request to be selected comprises according to the number of the request of the user for described order received: when the number of the request of the user for described order received is greater than predetermined quantity, refuse described user request; And when the number of the request of the user for described order received is less than or equal to described predetermined quantity, described user's request is defined as described user's request to be selected.
In one embodiment, from described user to be selected request, select one of them user to ask to carry out process to comprise: carry out described selection according to one or more in following: described subscriber response time; Distance between originating location in the current location of user and described order; And the time needed for originating location arrived from the current location of described user described order.
According to the another aspect of disclosure embodiment, a kind of equipment for the treatment of user's request is provided, comprises: receiving system, for receiving the user's request for responding order; First determining device, asks corresponding subscriber response time for determining with described user; Second determining device, for according to described subscriber response time, determines the user's request to be selected for described order; Choice device, for selecting one of them user to ask to process from described user's request to be selected.
In one embodiment, the time of reception that described first determining device is asked with the user receiving described user according to the transmitting time of described order, determines described subscriber response time.
In one embodiment, described second determining device comprises: refusal unit, for when described subscriber response time is less than the predetermined response time, refuses described user request; And determining unit, for when described subscriber response time is more than or equal to the described predetermined response time, described user's request is defined as described user's request to be selected.
In one embodiment, described second determining device comprises: refusal unit, for when described subscriber response time is less than or equal to the first prefixed time interval, refuses described user request; First determining unit, during for being more than or equal to second prefixed time interval larger than described first prefixed time interval at described subscriber response time, is defined as described user's request to be selected by described user's request; And second determining unit, during for being greater than described first prefixed time interval at described subscriber response time and being less than described second prefixed time interval, determine whether described user's request to be defined as described user's request to be selected according to the number of the request of the user for described order received.
In one embodiment, described second determining unit comprises: refusal subelement, for when the number of the request of the user for described order received is greater than predetermined quantity, refuses described user request; And determine subelement, for when the number of the request of the user for described order received is less than or equal to described predetermined quantity, described user's request is defined as described user's request to be selected.
In one embodiment, described choice device carries out described selection according to one or more in following: described subscriber response time; Distance between originating location in the current location of user and described order; And the time needed for originating location arrived from the current location of described user described order.
According to embodiment of the present disclosure, when processing user and asking, efficient fair Order splitting can be realized, user-friendly, and improve Consumer's Experience.
Accompanying drawing explanation
Accompanying drawing described herein is used to provide further understanding of the disclosure, and form a part of this disclosure, schematic description and description of the present disclosure, for explaining the disclosure, is not formed improper restriction of the present disclosure.In the accompanying drawings:
Fig. 1 shows the flow chart of the method for the treatment of user's request according to an embodiment of the present disclosure;
Fig. 2 shows the flow chart of the method for determining the user's request to be selected for order according to subscriber response time according to an embodiment of the present disclosure;
Fig. 3 shows the flow chart of the method for determining the user's request to be selected for order according to subscriber response time according to another embodiment of the present disclosure; And
Fig. 4 shows the schematic block diagram of the equipment for the treatment of user's request according to an embodiment of the present disclosure.
Embodiment
The design of embodiment of the present disclosure is, gets rid of the too fast illegal user's request of some reaction speeds the response time (subscriber response time) to order according to user.Particularly, server can by presetting a proportional spacing time (predetermined response time or prefixed time interval), then subscriber response time and this proportional spacing time are compared, screen out those illegal user's requests that subscriber response time is too short.Meanwhile, the user's request to be selected for order can be determined, and further, can according to the distance between the originating location in the current location of such as subscriber response time, user and order, from time needed for the originating location the current location arrival order of user etc., response process is carried out in user's request that selection one is suitable from user's request to be selected, thus completes issuing of order.Thus avoid some malice competition for orders behaviors, improve the efficiency that order completes simultaneously.
In an embody rule scene of the present disclosure, at server end, server can not respond any user request in the proportional spacing time after issuing order, namely refuses all user's requests in this proportional spacing time.Correspondingly, at driver's user side, the countdown that equals the proportional spacing time can be set, make driver after countdown in the past to start competition for orders.Driver so also can be made before competition for orders, fully to understand the information of order, such as departure place and destination, and blindly can not make the operation response to order.
For making the object of embodiment of the present disclosure, technical scheme and advantage clearly, below in conjunction with drawings and the specific embodiments, embodiment of the present disclosure is described in further detail.Fig. 1 shows the method 100 for the treatment of user's request according to a disclosure embodiment.
As shown in Figure 1, in step S101 place, receive the user's request for responding order.
In one embodiment, after issuing order, server can receive the user's request for responding order from user.
According to a specific embodiment of the present disclosure, such as in the Mobile solution of calling a taxi software, after server has issued an order (at least containing the origin information of the user that calls a taxi, destination information, time of using cars information etc.), wish that one or more driver users of order can receive this order to server request, that is, can send respectively to server the user's request wishing order.Thus, server can receive the user's request for responding order.
Then, in step S102 place, determine to ask corresponding subscriber response time with user.
In one embodiment, server, after receiving the request of the user for responding order, can be determined and ask corresponding subscriber response time with described user.In one embodiment, described subscriber response time refer to from server issue order to server receive user user request the time interval.
In a specific embodiment of the present disclosure, the transmitting time according to order determines subscriber response time with the time of reception of the user's request receiving user.In one embodiment, by the time of reception of the user's request receiving user being deducted the transmitting time of order, the subscriber response time to order of user is determined.
Then, in step S103, according to the subscriber response time determined in step S102, the user's request to be selected for order is determined.
Specifically, server can in several ways, and the user to be selected for order asks to utilize the subscriber response time determined in step S102 to determine.
In a specific embodiment of the present disclosure, subscriber response time can be utilized to judge whether user asks normal with comparing of predetermined threshold (predetermined response time), to select rational user's request to be selected.Below in conjunction with Fig. 2, this is specifically described.
Fig. 2 shows the flow chart of the method 200 for determining the user's request to be selected for order according to subscriber response time according to an embodiment of the present disclosure.
As shown in Figure 2, in step S201 place, judge whether subscriber response time is less than the predetermined response time.
In one alternate embodiment, the required time can be asked to set this predetermined response time based on the time required for customer responsiveness time, transmission order, reception user.In one example, this predetermined response time can be that normal users makes the time required for the fastest response to order.In one embodiment, can send to fastest response time of order, server time that order consumes based on user and the time that server receives user request consumes sets this predetermined response time.
In one embodiment, user at least can comprise user to the fastest response time of order and browses time required for order and user makes decision the required time.And the time that server transmission order consumes and the time that server receives user request consumes can set according to the transfer rate of Mobile Network Operator.
Such as, in the Mobile solution of calling a taxi software, the time that user browses required for order can be set to 1 second, and user such as can be set to 0.5 second at required time of making decision.Thus, user can be set to 1.5 seconds the normal reaction time to order.The time that server transmission order consumes and the time that server receives user request consumes can be set to 0.1 second respectively.Like this, in the Mobile solution of calling a taxi software, the fastest response time can be set to 1.7 seconds.
In this step S201, if subscriber response time is less than the predetermined response time, then enter step S202.In step S202 place, refuse described user request.
Such as, in the Mobile solution of calling a taxi software, when predetermined response set of time is 1.7 seconds, if find that the subscriber response time of certain user is less than 1.7 seconds, such as, be only 0.5 second, then can refuse user's request of this user.
In this step S201, if subscriber response time is more than or equal to the predetermined response time, then enter step S203.In step S203 place, described user's request is defined as user to be selected request.
Such as, in the Mobile solution of calling a taxi software, when predetermined response set of time is 1.7 seconds, if find that the subscriber response time of certain user is more than or equal to 1.7 seconds, be such as 2 seconds, then the user of this user request can be defined as user to be selected request.
By the process described in Fig. 2, some abnormal user's requests can be got rid of simply exactly, the behavior that some use the malice competition for orders of the user of accelerator software on the mobile apparatus can be prevented thus.
In the embodiment shown in Figure 2, user to be selected is selected to ask by subscriber response time and predetermined threshold (predetermined response time) being compared.But may error be there is in the calculating of this threshold value, response opportunity may be caused thus unreasonable.Therefore, inventor proposes another kind and determine the optional manner that user to be selected asks, the method that the mode wherein by dividing predetermined threshold range utilizes statistics to get rid of determines that user to be selected asks, and is specifically described this below in conjunction with Fig. 3.
Fig. 3 shows the flow chart of the method 300 for determining the user's request to be selected for order according to subscriber response time according to another embodiment of the disclosure.In the present embodiment, preset a predetermined threshold range for [the first prefixed time interval T1, the second prefixed time interval T2], wherein T2 is greater than T1.In addition, suppose that subscriber response time is T.
In a specific embodiment, the first prefixed time interval T1 can be set as the time difference obviously not in time-wise separation, the second prefixed time interval T2 be set as the time difference obviously in time-wise separation.
In one embodiment, the required time can be asked to set this first prefixed time interval T1 and this second prefixed time interval T2 based on the time required for customer responsiveness time, transmission order, reception user equally.In another embodiment, user at least can comprise user to the reaction time of order and browses time required for order and user makes decision the required time.And the time that server transmission order consumes and the time that server receives user request consumes can set according to the transfer rate of Mobile Network Operator.
Supposing that the time that normal users is made required for response order can be t1 the soonest, can be t2 the most slowly, wherein t2>t1.Suppose that the time that server transmission order consumes is t3, the time that server receives user request consumes is t4.Then can set the first prefixed time interval T1=t1+t3+t4 and the second prefixed time interval T2=t2+t3+t4.
Such as, in the Mobile solution of calling a taxi software, user is such as 1.0-2.0 second the time required for order of browsing, and user is such as 0.5-1.0 second at required time of making decision.Thus, user can be such as 1.5-3.0 second to the normal reaction time of order.That is, t1=1.5 second, t2=3.0 second.The time t3 that server transmission order consumes and the time t4 that server receives user request consumes such as can be set to 0.1 second respectively.Like this, in the Mobile solution of calling a taxi software, can to set the first predetermined time interval T1 be 1.7 seconds and the second predetermined time interval T2 is 3.2 seconds.
As shown in Figure 3, in step S301 place, judge whether subscriber response time T is less than or equal to the first prefixed time interval T1.
In one embodiment, if subscriber response time T is less than or equal to the first prefixed time interval T1, then thinking that active user asks is illegal user request, enters step S302.In step S302 place, refuse described user request.
If subscriber response time T is greater than the first prefixed time interval T1, then enter step S303.At this step S303 place, judge whether subscriber response time T is more than or equal to the second prefixed time interval T2.
If judge that in step S303 place T is more than or equal to T2, then think that described user request is legal user's request, enter step S304.In step S304 place, described user's request is defined as the user's request to be selected for order.
If judge that in step S303 place T is less than T2, namely, T1<T<T2, then enter step S305, determines whether described user's request to be defined as user to be selected request with the number of asking according to the user for order received.Namely, reasonable response is made according to the instant number of the user's request received.
Such as, in the present embodiment, if find that the subscriber response time T of certain user is less than 1.7 seconds, such as, be only 0.5 second, then can refuse user's request of this user.If find that the subscriber response time of certain user is greater than 3.2 seconds, such as, be 4 seconds, then the user of this user request can be defined as user to be selected request.If find that the subscriber response time of certain user is greater than 1.7 seconds and is less than 3.2 seconds, it is such as 2 seconds, then can enter step S305-S307, the number of asking according to the user for order received further determines whether the user of this user request to be defined as user to be selected request.
Particularly, in step S305 place, judge whether the number that the user for order received asks is greater than predetermined quantity.
In one embodiment, server end can to real-time reception to the request of the user for this order count, thus determine the number N that the user for order received asks.
In another embodiment, if judge that in step S305 place the number N of the request of the user for described order received is greater than predetermined quantity, then enter step S302, refuse described user request.If judge that in step S305 place the number N of the request of the user for described order received is less than or equal to described predetermined quantity, then enter step S304 and described user's request is defined as described user's request to be selected.
Compared with the embodiment of Fig. 2, according to the embodiment of Fig. 3, the user's request to be selected for order more rationally and exactly can be determined.
Composition graphs 2 and Fig. 3 describe the embodiment how determining the user's request to be selected for service request according to subscriber response time above.
Then, get back to Fig. 1, in step S104 place, can one of them user be selected to ask to process from the user's request to be selected determined in step s 103.Namely, can one of them user be selected to ask to respond from the user's request to be selected determined in step s 103, refuse other users request simultaneously.
In a specific embodiment of the present disclosure, in the Mobile solution of calling a taxi software, can select according to the distance between the originating location in the current location of user and order and at least one in subscriber response time.
In a concrete example, when the user of order will be issued from user's request selecting to be selected, simply can select according to subscriber response time, namely select the shortest user of subscriber response time to issue order.
In another specific example, when issuing the user of order from user's request selecting to be selected, the user that can carry out chosen distance the shortest according to the distance between the originating location in the current location of user and order issues user as order.Thus, order can be handed down to nearest driver user, effectively improve the efficiency of order.
In another concrete example, when the user of order will be issued from user's request selecting to be selected, also order can be selected to issue user according to both the distance between the originating location in the current location of user and order and subscriber response time.Such as, above-mentioned Distance geometry subscriber response time can be given respectively respective weight (such as 0.4 and 0.6,0.5 and 0.5,0.6 and 0.4 etc.), utilize the subscriber response time of described Distance geometry user to calculate scoring respectively based on weight for each user to be selected, order is handed down to the user to be selected that scoring is the highest.
In above specific embodiment, by selecting the user that will issue order in conjunction with the distance between the originating location in the current location of user to be selected and order, can effectively improve order response speed, strengthening customer experience.
Above embodiment is only example, and the disclosure is not limited thereto, but can also carry out various forms of remodeling.Such as, in another specific embodiment of the present disclosure, the distance the originating location in the current location of the user in above-described embodiment and order can be replaced with the time needed for from the current location of user to the originating location in order, can more effectively improve order response speed like this, strengthen customer experience.Wherein, the time needed for from the current location of user to the originating location order can calculate based on the real-time road between the originating location the originating location in the current location of user and order and in the current location of user and order.
According to the method for the treatment of user's request of composition graphs 1 to Fig. 3 description above, more reasonably can process user's request, make the Order splitting realizing rationally justice in various application platform, improve Consumer's Experience.
Corresponding with aforementioned method of asking for the treatment of user, disclosure embodiment also provides a kind of equipment for the treatment of user's request.
Fig. 4 shows the schematic block diagram of the equipment 400 for the treatment of user's request according to an embodiment of the present disclosure.
As shown in Figure 4, equipment 400 can comprise receiving system 401, first determining device 402, second determining device 403 and choice device 404.
Specifically, receiving system 401 may be used for reception for responding user's request of order.First determining device 402 may be used for determining to ask corresponding subscriber response time with described user.Second determining device 403 may be used for according to described subscriber response time, determines the user's request to be selected for described order.Choice device 404 may be used for selecting one of them user to ask to process from described user's request to be selected.
According to an embodiment, the first determining device 402 can determine described subscriber response time according to the time of reception of the transmitting time of described order and the user's request receiving described user.
According to an embodiment, the second determining device 403 can comprise: refusal unit, for when described subscriber response time is less than the predetermined response time, refuses described user request; And determining unit, for when described subscriber response time is more than or equal to the predetermined response time, described user's request is defined as described user's request to be selected.
According to another embodiment, the second determining device 403 can comprise: refusal unit, for when described subscriber response time is less than or equal to the first prefixed time interval, refuses described user request; First determining unit, during for being more than or equal to second prefixed time interval larger than described first prefixed time interval at described subscriber response time, is defined as described user's request to be selected by described user's request; And second determining unit, during for being greater than described first prefixed time interval at described subscriber response time and being less than described second prefixed time interval, determine whether described user's request to be defined as described user's request to be selected according to the number of the request of the user for described order received.
According to a more specifically embodiment, the second determining unit can comprise: refusal subelement, for when the number of the request of the user for described order received is greater than predetermined quantity, refuses described user request; And determine subelement, for when the number of the request of the user for described order received is less than or equal to described predetermined quantity, described user's request is defined as described user's request to be selected.
According to an embodiment, choice device 404 can carry out described selection according to one or more in following: described subscriber response time; Distance between originating location in the current location of user and described order; And the time needed for originating location arrived from the current location of described user described order.
Device for the treatment of user's request described above is corresponding with the process of the method for asking for the treatment of user described before, therefore, about its detail, see the method for asking for the treatment of user described before, can repeat no more here.
It will be understood by those skilled in the art that embodiment of the present disclosure can be provided as method, system or computer program.Therefore, the disclosure can adopt the form of complete hardware embodiment, completely software implementation or the embodiment in conjunction with software and hardware aspect.And the disclosure can adopt in one or more form wherein including the upper computer program implemented of computer-usable storage medium (including but not limited to magnetic disc store, CD-ROM, optical memory etc.) of computer usable program code.
The foregoing is only embodiment of the present disclosure, be not limited to the disclosure.To those skilled in the art, the disclosure can have various modifications and variations.All do within spirit of the present disclosure and principle any amendment, equivalent replacement, improvement etc., all should be included within right of the present disclosure.
Claims (12)
1., for the treatment of a method for user's request, comprising:
Receive the user's request for responding order;
Determine to ask corresponding subscriber response time with described user;
According to described subscriber response time, determine the user's request to be selected for described order; And
From described user's request to be selected, select one of them user to ask to process.
2. method according to claim 1, wherein determine to ask corresponding subscriber response time to comprise with described user:
According to the time of reception that the transmitting time of described order is asked with the user receiving described user, determine described subscriber response time.
3. method according to claim 1, wherein according to described subscriber response time, determine that the user's request to be selected for described order comprises:
When described subscriber response time is less than the predetermined response time, refuse described user request; And
When described subscriber response time is more than or equal to the described predetermined response time, described user's request is defined as described user's request to be selected.
4. method according to claim 1, wherein according to described subscriber response time, determine that the user's request to be selected for described order comprises:
When described subscriber response time is less than or equal to the first prefixed time interval, refuse described user request;
When described subscriber response time is more than or equal to second prefixed time interval larger than described first prefixed time interval, described user's request is defined as described user's request to be selected; And
When described subscriber response time is greater than described first prefixed time interval and is less than described second prefixed time interval, determine whether described user's request to be defined as described user's request to be selected according to the number of the request of the user for described order received.
5. method according to claim 4, wherein when described subscriber response time is greater than described first prefixed time interval and is less than described second prefixed time interval, determine whether that described user's request being defined as described user's request to be selected comprises according to the number of the request of the user for described order received:
When the number of the request of the user for described order received is greater than predetermined quantity, refuse described user request; And
When the number of the request of the user for described order received is less than or equal to described predetermined quantity, described user's request is defined as described user's request to be selected.
6. method according to claim 1, wherein from described user's request to be selected, select one of them user to ask to carry out process and comprise:
Described selection is carried out according to one or more in following:
Described subscriber response time;
Distance between originating location in the current location of user and described order; And
The time needed for the originating location described order is arrived from the current location of described user.
7., for the treatment of an equipment for user's request, comprising:
Receiving system, for receiving the user's request for responding order;
First determining device, asks corresponding subscriber response time for determining with described user;
Second determining device, for according to described subscriber response time, determines the user's request to be selected for described order; And
Choice device, for selecting one of them user to ask to process from described user's request to be selected.
8. equipment according to claim 7, the time of reception that wherein said first determining device is asked with the user receiving described user according to the transmitting time of described order, determines described subscriber response time.
9. equipment according to claim 7, wherein said second determining device comprises:
Refusal unit, for when described subscriber response time is less than the predetermined response time, refuses described user request; And
Determining unit, for when described subscriber response time is more than or equal to the described predetermined response time, is defined as described user's request to be selected by described user's request.
10. equipment according to claim 7, wherein said second determining device comprises:
Refusal unit, for when described subscriber response time is less than or equal to the first prefixed time interval, refuses described user request;
First determining unit, during for being more than or equal to second prefixed time interval larger than described first prefixed time interval at described subscriber response time, is defined as described user's request to be selected by described user's request; And
Second determining unit, during for being greater than described first prefixed time interval at described subscriber response time and being less than described second prefixed time interval, determine whether described user's request to be defined as described user's request to be selected according to the number of the request of the user for described order received.
11. equipment according to claim 10, wherein said second determining unit comprises:
Refusal subelement, for when the number of the request of the user for described order received is greater than predetermined quantity, refuses described user request; And
Determine subelement, for when the number of the request of the user for described order received is less than or equal to described predetermined quantity, described user's request is defined as described user's request to be selected.
12. equipment according to claim 7, wherein said choice device carries out described selection according to one or more in following:
Described subscriber response time;
Distance between originating location in the current location of user and described order; And
The time needed for the originating location described order is arrived from the current location of described user.
Priority Applications (9)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
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| PCT/CN2016/072837 WO2016124118A1 (en) | 2015-02-02 | 2016-01-29 | Order processing method and system |
| PH12017501388A PH12017501388A1 (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| MYPI2017001131A MY181464A (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| GB1712642.6A GB2550523A (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| SG11201706269QA SG11201706269QA (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| US15/547,528 US10657581B2 (en) | 2015-02-02 | 2016-01-29 | Methods and systems for order processing |
| HK18106251.1A HK1246941A1 (en) | 2015-02-02 | 2018-05-15 | Methods and systems for order processing |
| US16/869,447 US11315170B2 (en) | 2015-02-02 | 2020-05-07 | Methods and systems for order processing |
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