CN104599167A - Knowledge trading system and method with knowledge service as center - Google Patents
Knowledge trading system and method with knowledge service as center Download PDFInfo
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- CN104599167A CN104599167A CN201510012152.8A CN201510012152A CN104599167A CN 104599167 A CN104599167 A CN 104599167A CN 201510012152 A CN201510012152 A CN 201510012152A CN 104599167 A CN104599167 A CN 104599167A
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Abstract
The invention discloses a knowledge trading system and method with a knowledge service as a center. The knowledge trading system comprises a service publisher terminal, a service customer terminal and a knowledge trading platform which serves as an intermediate platform of service customers and a service publisher; the knowledge trading platform comprises a server and a database; the service publisher logins the server through the service publisher terminal and sends an information data package with the knowledge service information to the server to submit the knowledge service information; the service customers access the information data package with the knowledge service information and in the server through the service customer terminal to review the knowledge service information; the database is used for storing user data, knowledge service data and trading order data. According to the knowledge trading system and method with the knowledge service as the center, the reasonable knowledge trading method is given according to characteristics of knowledge trading and accordingly rights and interests of both sides are ensured, meanwhile the efficiency of the knowledge trading is promoted, and the normal, fair and efficient knowledge trading is implemented.
Description
Technical field
The invention belongs to knowledge technical field of electronic commerce, relate to and serve publisher and issue the knowledge services such as knowledge, experience, technical ability, be specifically related to a kind of knowledge transaction system centered by knowledge services and method.
Background technology
Along with the development of network technology, ecommerce penetrates in the transaction of increasing commodity day by day, for physical goods, commodity seller is by picture, the explanatory note at online displaying merchandise, consumer checks the information of commodity, if the commodity oneself needed, then directly placing an order pays buys, and consumer pays general first stored in third party's trustship account.Because be physical goods, sellers also need, by the logistics under line, commodity are delivered to consumer, after consumer receives commodity, confirm to receive, provide evaluation to the seller.Payment for goods proceeds to sellers' account from third party's trustship account, and sellers evaluate buyer, whole closing the transaction.
Similar with physical goods, the knowledge (comprising experience, wisdom, technical ability etc.) of people is valuable equally, and the transaction of knowledge also can be undertaken by the platform of ecommerce.Carry out Knowledge Transaction by the mode of ecommerce and can bring following value:
1, the value of knowledge is embodied
Knowledge is only applied in specific occasion could produce value, and people is as the carrier of knowledge, if do not have suitable platform to be that the application of knowledge offers an opportunity, the value of knowledge just can not get embodying.Knowledge Transaction ecommerce can, for providing bridge between the owner of the application scenario of knowledge and knowledge, make knowledge produce value in the application.
2, the division of labor of society is promoted
A project in work may relate to numerous technology, and the numerous detailed problems in a class technology, and researches and develops the needs that limited technical ability that the people of minority in colony grasps generally all is difficult to payable, and the participant of project only has and oneself removes learning and mastering.The Electronic Business of Knowledge Transaction can allow the demand in project find the people of needs fast, and without the need to oneself study.For the people of a grasp knowledge expertise, he can be had people's service of similar demand thus obtain remuneration for numerous by the platform of ecommerce, and the owner of such individual event knowledge expertise will be more and more specialized, form a colony, thus promote the division of labor of society.
3, efficiency of research and development is improved
As mentioned above, in the process of research and development, if project needs to be applied to specific knowledge expertise, Project-developing personnel self do not possess ability cannot find suitable people again simultaneously, Project-developing personnel are oneself learning and mastering necessary just, and the cycle of study and cost will increase the weight of the R&D costs of project.And by the e-commerce platform of Knowledge Transaction, the specific special talent can be found fast, the answer of specialty can be obtained fast, efficiency of research and development can be improved, shorten the research and development of products cycle.
Knowledge Transaction have two kinds according to initiation mode difference:
1, services client issues demand, and demand may be solving of problem, may be also completing of a task, and serve after publisher sees demand, response demand, concludes the transaction with services client, and for services client provides knowledge services and obtain remuneration;
2, serve publisher and issue the service that oneself can provide, services client is selected to buy, and both sides conclude the transaction, and serves publisher for services client provides knowledge services and obtain remuneration.
The present invention, mainly for above-mentioned the second Knowledge Transaction mode, namely issues the knowledge services such as knowledge, experience, technical ability by serving publisher, and services client is bought and the mode of acquire knowledge.
Knowledge Transaction centered by knowledge services is concluded the business different from physical goods, there is following difference:
1, Object of Transaction is uncertain: physical goods are determined, and Knowledge Transaction content needs both sides to consult.May deviation be there is in both parties to the description of knowledge services, the understanding of scope, now both sides need to carry out linking up just can reach an agreement, and the contents such as the content again understood, price, pricing mode, Payment Methods are charged to order, after both sides confirm, order just comes into force;
2, the subjectivity of closing the transaction: barter sends to buyer by logistics, and buyer signs for, means that the essence of barter completes.Compared with barter, Knowledge Transaction does not have the end point of the objective mark of energy, needs transaction one side initiatively to confirm that transaction completes.Method of commerce needs the fairness ensureing in this case to conclude the business;
3, serve publisher's resource shortage: material object can manufacture on a large scale, can infinitely provide to a certain extent.Service publisher can arrange matching instruction, avoids invalid harassing and wrecking, wastes not reproducible event-resources;
4, transactional services quality is unstable: the final effect of Knowledge Transaction depends on the particular content of Knowledge Transaction, serves the service state etc. of publisher, because the complicacy of Knowledge Transaction, the service quality of transaction exists the possibility of fluctuation.
5, transaction nonreversibility: material object can be returned goods, and knowledge just can not be return once impart to the other side;
6, Transaction Disputes pass judgment on difficulty: the process of barter is simple and clear, and the dispute of process of exchange easily differentiates; Knowledge Transaction relates to professional knowledge, is difficult to find just third party to pass judgment on dispute.
Summary of the invention
The object of this invention is to provide the knowledge transaction system centered by knowledge services and method that a kind of publisher of service issues the knowledge services such as knowledge, experience, technical ability, the present invention is according to the feature of Knowledge Transaction, give a kind of rational method of Knowledge Transaction, while guarantee both sides rights and interests, facilitate the efficiency of Knowledge Transaction, achieve Knowledge Transaction normal, just, efficiently carry out.
For achieving the above object, the technical solution used in the present invention is:
A knowledge transaction system centered by knowledge services, comprises and serve publisher's terminal and service client terminal, and as services client and the Knowledge Transaction platform of serving publisher's medium platform, Knowledge Transaction platform comprises server and database;
Publisher is by serving publisher's terminal landing server in service, submits knowledge services information by sending to server to the information packet of knowledge services information;
Services client consults knowledge services information by the information packet with knowledge services information in services client terminal access server;
Database is used for depositing user data, knowledge services data and trading order form data.
Described knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction.
Described Service Matching instruction comprises credit matching instruction and natural information matching instruction.
Described server adopts the web server that can be communicated by the mode of browser access webpage or undertaken by the mode of terminal software.
A Knowledge Transaction method centered by knowledge services, comprises the following steps:
1) serving publisher by network or terminal software logon server, by the information packet containing knowledge services information being sent in server, and then issuing knowledge services information; Knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction;
2) relevant information of the Service Matching instruction in information packet and services client contrasts by server, whether automatic discrimination meets Service Matching instruction, or services client differentiates whether satisfy condition voluntarily according to the content of Service Matching instruction in information packet; The services client meeting Service Matching instruction can send the packet of online real-time communication request to server, and then sends to serving publisher the request carrying out online real-time communication by server;
3) the minimum payment of content that publisher and services client determine to serve, the charging way of service, the price of service and service is served;
4) services client will be paid the bill, and the dealing money that both sides consult is proceeded to trustship account; After payment completes, carry out Knowledge Transaction;
5) services client with serve publisher's any one party send to server the packet terminating to serve time, Knowledge Transaction terminates; At the end of Knowledge Transaction, services client sends settlement data packets to server, initiates the clearing of transaction, and serves the amount of money accordingly according to the result payment consulted.
Described step 2) in, the differentiation of Service Matching instruction differentiates when services client consults knowledge services information or services client application knowledge services; The services client meeting Service Matching instruction can find corresponding knowledge services information; The services client meeting Service Matching instruction can be linked up with serving publisher.
Described step 3) in, the charging way of service comprises:
3-1) amount of money of final transaction is to serve publisher for time of meeting services client and paying is as the periodic metering of rates ground;
3-2) the charging way by thing result of the amount of money of final transaction using the price set by the something described in demand as rates ground.
Described step 5) in, if adopt the charging way by thing result, during clearing, services client at least needs to pay the minimum payment of consulting; If services client payment is less than dealing money during clearing, then a part for payment will proceed to the account of serving publisher from trustship account, and remaining part, services client account will be returned from trustship account.
Described step 5) in, services client with serve publisher and mode through consultation can terminate Knowledge Transaction; If serve publisher to terminate service, services client thinks that service does not complete, and services client is selected when settling accounts pay or do not pay whole order amount of money.
Compared with prior art, the present invention has following beneficial effect:
Service publisher provided by the invention issues knowledge transaction system and the method for the knowledge services such as knowledge experience technical ability, according to the feature of knowledge and Knowledge Transaction, provides and is published to from knowledge experience technical ability overall process support of finally having concluded the business.Service publisher by arrange be ready can limit the restriction matching instruction of services client of serving the harassing and wrecking of invalid service client, promote the efficiency of knowledge transaction system; In process of exchange, service publisher by arranging the rights and interests that minimum payment ensures oneself before transaction starts, and services client is after closing the transaction, also have the right to determine between minimum payment and the order amount of money according to practical intelligence service result the amount of money of actual delivery.The above agreement of both sides to transaction is reached an agreement as the content of order, has both adapted to the specific of Knowledge Transaction, and guaranteed both sides' rights and interests separately, avoid the generation of dispute.The present invention, while guarantee both sides rights and interests, facilitates the efficiency of Knowledge Transaction, achieve Knowledge Transaction normal, just, efficiently carry out.
Accompanying drawing explanation
Fig. 1 is the module map of Knowledge Transaction platform of the present invention;
Fig. 2 is the process flow diagram of Knowledge Transaction of the present invention;
Fig. 3 is that the present invention concludes the business the flow process of final clearing.
Embodiment
Below in conjunction with the drawings and specific embodiments, the present invention is described in detail.
See Fig. 1 to Fig. 3, the knowledge transaction system of the present invention centered by knowledge services, comprise and serve publisher's terminal and service client terminal, and as services client and the Knowledge Transaction platform of serving publisher's medium platform, Knowledge Transaction platform comprises server and database; Server adopts the web server that can be communicated by the mode of browser access webpage or undertaken by the mode of terminal software.
Publisher is by serving publisher's terminal landing server in service, submits knowledge services information by sending to server to the information packet of knowledge services information;
Services client consults knowledge services information by the information packet with knowledge services information in services client terminal access server;
Database is used for depositing user data, knowledge services data and trading order form data.
Knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction.
The invention also discloses a kind of Knowledge Transaction method centered by knowledge services, comprise the following steps:
1) serving publisher by network or terminal software logon server, by the information packet containing knowledge services information being sent in server, and then issuing knowledge services information; Knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction;
2) relevant information of the Service Matching instruction in information packet and services client contrasts by server, whether automatic discrimination meets Service Matching instruction, or services client differentiates whether satisfy condition voluntarily according to the content of Service Matching instruction in information packet; The services client meeting Service Matching instruction can send the packet of online real-time communication request to server, and then sends to serving publisher the request carrying out online real-time communication by server;
The differentiation of Service Matching instruction differentiates when services client consults knowledge services information or services client application knowledge services; The services client meeting Service Matching instruction can find corresponding knowledge services information; The services client meeting Service Matching instruction can be linked up with serving publisher.
3) the minimum payment of content that publisher and services client determine to serve, the charging way of service, the price of service and service is served;
The charging way of service comprises:
3-1) amount of money of final transaction is to serve publisher for time of meeting services client and paying is as the periodic metering of rates ground;
3-2) the charging way by thing result of the amount of money of final transaction using the price set by the something described in demand as rates ground.
4) services client will be paid the bill, and the dealing money that both sides consult is proceeded to trustship account; After payment completes, carry out Knowledge Transaction;
5) services client with serve publisher's any one party send to server the packet terminating to serve time, Knowledge Transaction terminates; At the end of Knowledge Transaction, services client sends settlement data packets to server, initiates the clearing of transaction, and serves the amount of money accordingly according to the result payment consulted.
If adopt the charging way by thing result, during clearing, services client at least needs to pay the minimum payment of consulting; If services client payment is less than dealing money during clearing, then a part for payment will proceed to the account of serving publisher from trustship account, and remaining part, services client account will be returned from trustship account.
Services client with serve publisher and mode through consultation can terminate Knowledge Transaction; If serve publisher to terminate service, services client thinks that service does not complete, and services client is selected when settling accounts pay or do not pay whole order amount of money.
Principle of the present invention:
Knowledge Transaction platform is as services client and a medium platform of serving publisher, be made up of server and database, Knowledge Transaction Platform Server normally web server, user can communicate with Platform Server by the mode of browser access webpage or by the mode of terminal software, submits information to or consult information from platform to platform.The database of Knowledge Transaction platform deposits the information such as user data, knowledge services data, trading order form data.
In the system of the Knowledge Transaction centered by knowledge services involved in the present invention, the supplier of knowledge logs in transaction platform by network or terminal software, issues knowledge services.The content of knowledge services comprises: the title of service, the content of service, the charging way of service and the price of service.
The supplier of knowledge can also limit the condition of client's demand fulfillment of knowledge services, after knowledge services is issued, services client carries out online real-time communication by asking and serving publisher, due to the restriction such as region, credit of knowledge services, do not meet conditions of service to the interference of serving publisher, not only waste the time and efforts of both sides, also reduce the efficiency of Knowledge Transaction.The content of the Service Matching instruction that service publisher is arranged can carry out requirement from lower angle to services client:
Credit matching instruction: Knowledge Transaction platform will be assessed and recorded the credit value of all users, the credit value of services client needs to meet the condition issued and specify, such as, must be greater than the value of specifying;
Natural information matching instruction: natural information refers to the natural information such as age, sex, location of user, the condition of the natural information demand fulfillment of natural information matching instruction and services client.Such as in order to the convenience of follow-up service, serving publisher specified services client may need and serve publisher and be in identical city;
The content of services client matching instruction, according to the support of the needs and platform of serving publisher, can be expanded flexibly and change.
After knowledge services is issued, there are two kinds of processing modes according to Service Matching instruction:
Mode one: whether transaction platform automatic discrimination services client satisfies condition, services client matching instruction and services client relevant information contrast by platform, judge whether to satisfy condition.This discriminant approach is suitable for the maneuverable objective matching instruction item of machine;
Mode two: whether services client reading comprehension matching instruction content, differentiate voluntarily and satisfy condition; This differentiation is made by services client subjectivity and is differentiated and promise to undertake, is applicable to the differentiation of condition qualitatively;
The moment that Service Matching instruction differentiates also has two kinds:
Mode one: differentiate when services client consults knowledge services, ineligible respondent can not see this service, and this differentiation is only applicable to transaction platform can the judgement of those matching instructions of automatic discrimination;
Mode two: differentiate during services client application knowledge services, namely services client can see this demand, but the client not meeting responses match instruction can not link up with serving publisher.
The client meeting responses match instruction with serve publisher and link up, both sides determine content and the amount of money of service, the minimum payment of Knowledge Transaction.As previously mentioned, the target of Knowledge Transaction and the content of Knowledge Transaction exist uncertain, when services client contact service publisher, may be unfamiliar with ken, may there is place that is inaccurate and that omit to the description of knowledge requirement, platform provides the means of both sides' real-time communication, consults the content of Knowledge Transaction and carry out additional notes in Transaction Information, and according to the Knowledge Transaction content after negotiation, the amount of money of amendment Knowledge Transaction order.
In addition, the charging way that both sides also can just conclude the business and minimum payment are held consultation, and wherein charging way comprises:
Periodic metering: the i.e. amount of money of final transaction is to serve publisher for the time meeting knowledge requirement and pay is as Main Basis;
By the charging of thing result: namely the final amount of money paid is using the price set by the something described in demand as foundation;
If periodic metering, before transaction starts, user needs the time estimating transaction needs, and the Time Calculation according to estimating goes out price;
If by the charging of thing result, because Knowledge Transaction exists nonreversibility, namely serve publisher once knowledge is informed services client, just can not again knowledge be got back.Therefore the Payment Methods of Knowledge Transaction will give the right to choose larger with serving publisher, can the minimum payment of requirement by the publisher that serves of thing result charging, namely when serving publisher and providing service for services client as possible, final no matter how services client judges thing result, needs to pay the expense of serving publisher.
After both sides determine the content, charging way, minimum payment etc. of Knowledge Transaction, services client will carry out payment operation, the dealing money that both sides consult is proceeded to trustship account by payment now, if account balance is not enough to pay, then needs user to supplement with money.After having paid, both sides just can carry out Knowledge Transaction.Knowledge Transaction may be that line completes, and also may be to complete under line, is determined by user according to concrete needs.
Because Knowledge Transaction does not have the objective event that can judge as the foundation terminated, different from barter, the both sides of Knowledge Transaction all have the right to terminate knowledge services.Whether both sides terminate to adopt consensus method to solve to service as far as possible, if but cannot reach an agreement, such as serve publisher and terminate service, and services client thinks that service has not also had, services client has the right not pay whole order amount of money when final clearing.
At the end of Knowledge Transaction, services client will initiate the clearing of transaction.If charging way is by the charging of thing result, during clearing, services client can be selected to pay from minimum payment to the amount of money within the scope of dealing money, and that is according to agreement above, services client at least needs to pay the minimum payment of consulting.If services client payment is less than dealing money during clearing, then payment part will proceed to from trustship account and serve publisher's account, and remaining part, the i.e. difference portion of dealing money and payment, services client account will be returned from trustship account.
The clearing form of Knowledge Transaction, by services client to the Process fusion such as payment, reimbursement of the judgement of transaction results, transaction together, simplifies the process of Knowledge Transaction, improves the efficiency of Knowledge Transaction.
Above content is only and technological thought of the present invention is described; protection scope of the present invention can not be limited with this; every technological thought proposed according to the present invention, any change that technical scheme basis is done, within the protection domain all falling into claims of the present invention.
Claims (9)
1. the knowledge transaction system centered by knowledge services, it is characterized in that: comprise and serve publisher's terminal and service client terminal, and as services client and the Knowledge Transaction platform of serving publisher's medium platform, Knowledge Transaction platform comprises server and database;
Publisher is by serving publisher's terminal landing server in service, submits knowledge services information by sending to server to the information packet of knowledge services information;
Services client consults knowledge services information by the information packet with knowledge services information in services client terminal access server;
Database is used for depositing user data, knowledge services data and trading order form data.
2. the knowledge transaction system centered by knowledge services according to claim 1, is characterized in that: described knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction.
3. the knowledge transaction system centered by knowledge services according to claim 2, is characterized in that: described Service Matching instruction comprises credit matching instruction and natural information matching instruction.
4. the knowledge transaction system centered by knowledge services according to claim 1 or 2 or 3, is characterized in that: described server adopts the web server that can be communicated by the mode of browser access webpage or undertaken by the mode of terminal software.
5. the Knowledge Transaction method centered by knowledge services, is characterized in that, comprise the following steps:
1) serving publisher by network or terminal software logon server, by the information packet containing knowledge services information being sent in server, and then issuing knowledge services information; Knowledge services information comprises the title of service, the content of service, the charging way of service, the price of service and Service Matching instruction;
2) relevant information of the Service Matching instruction in information packet and services client contrasts by server, whether automatic discrimination meets Service Matching instruction, or services client differentiates whether satisfy condition voluntarily according to the content of Service Matching instruction in information packet; The services client meeting Service Matching instruction can send the packet of online real-time communication request to server, and then sends to serving publisher the request carrying out online real-time communication by server;
3) the minimum payment of content that publisher and services client determine to serve, the charging way of service, the price of service and service is served;
4) services client will be paid the bill, and the dealing money that both sides consult is proceeded to trustship account; After payment completes, carry out Knowledge Transaction;
5) services client with serve publisher's any one party send to server the packet terminating to serve time, Knowledge Transaction terminates; At the end of Knowledge Transaction, services client sends settlement data packets to server, initiates the clearing of transaction, and serves the amount of money accordingly according to the result payment consulted.
6. the Knowledge Transaction method centered by knowledge services according to claim 5, it is characterized in that, described step 2) in, the differentiation of Service Matching instruction differentiates when services client consults knowledge services information or services client application knowledge services; The services client meeting Service Matching instruction can find corresponding knowledge services information; The services client meeting Service Matching instruction can be linked up with serving publisher.
7. the Knowledge Transaction method centered by knowledge services according to claim 5, is characterized in that, described step 3) in, the charging way of service comprises:
3-1) amount of money of final transaction is to serve publisher for time of meeting services client and paying is as the periodic metering of rates ground;
3-2) the charging way by thing result of the amount of money of final transaction using the price set by the something described in demand as rates ground.
8. the Knowledge Transaction method centered by knowledge services according to claim 7, is characterized in that, described step 5) in, if adopt the charging way by thing result, during clearing, services client at least needs to pay the minimum payment of consulting; If services client payment is less than dealing money during clearing, then a part for payment will proceed to the account of serving publisher from trustship account, and remaining part, services client account will be returned from trustship account.
9. the Knowledge Transaction method centered by knowledge services according to claim 7, is characterized in that: described step 5) in, services client with serve publisher and mode through consultation can terminate Knowledge Transaction; If serve publisher to terminate service, services client thinks that service does not complete, and services client is selected when settling accounts pay or do not pay whole order amount of money.
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| CN105426973A (en) * | 2015-11-06 | 2016-03-23 | 现代城市环境服务（深圳）有限公司 | Consultation service order processing method and system |
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