CN104463527B - A kind of Hospital Drugs allocator based on patient behavior track - Google Patents

A kind of Hospital Drugs allocator based on patient behavior track Download PDF

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Publication number
CN104463527B
CN104463527B CN201410677147.4A CN201410677147A CN104463527B CN 104463527 B CN104463527 B CN 104463527B CN 201410677147 A CN201410677147 A CN 201410677147A CN 104463527 B CN104463527 B CN 104463527B
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hospital
drug
patient
pharmacy
behavior track
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CN104463527A (en
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赵林度
王敏
楚永杰
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Southeast University
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Southeast University
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • G06Q50/22Social work

Abstract

The invention discloses a kind of Hospital Drugs allocators based on patient behavior track, predict primary demand according to the historic sales data of drug first and then configure initial inventory, and each layer pharmacy of hospital is replenished and allot before hospital does business;Within hospital's business hours, it is according to prediction dynamic drug demand amount in real time with the action trail of patient, each layer pharmacy is carried out replenishing in time and adjusts goods, to efficiently use the information of patient behavior track, reduces the drug shortage of goods or inventory's redundancy that drug dynamic need wave zone comes.The drug demand that hospital pharmacy can preferably be met realizes the unification of logistics, information flow, cash flow and service flow under patient behavior Track fusion during meeting patient demand.

Description

A kind of Hospital Drugs allocator based on patient behavior track
Technical field
The present invention relates to the method for specific operating division, the medicine distribution method of servicing of especially a kind of hospital internal.
Background technology
Outpatient Dispensary is important one of the window of hospital services patient, and management level is directly related with patients ' interest, Affect the service quality and overall image of hospital." three length one are short " (registering, queuing time is long, it is waiting for a long time to see a doctor, takes medicine Queuing time is long, and doctor's interrogation time is short) the phenomenon that in hospital's generally existing, it is one outstanding that wherein patient, which takes medicine queuing time length, Its distinct issues, and promote the significant obstacle of Level of Hospital Management and patient satisfaction.
The action trail of patient refers to patient since registering into hospital to seeing a doctor a series of rows for terminating to leave hospital For track, including register, go to a doctor, paying the fees, taking medicine etc..The action trail that patient enters hospital is the important driving of hospital services stream Power has driven the flowing of Drug Flow, is the internal motivation for pulling Hospital Drug Flow.The core of Hospital Drug Flow management is thought During thinking be embodied in and meeting drug demand described in patient behavior track, it is embodied in and creates Drug Flow increase in value During ability.The action trail of patient is analyzed, the action rule that patient enters hospital is excavated, according to the row of patient Service procedure is determined for track, can not only be reduced patient in the invalid action distance of hospital, but also be can effectively improve hospital Efficiency of service and service quality, promote the satisfaction of patient.
Invention content
Technical problems to be solved:In view of the deficiencies of the prior art, the present invention proposes a kind of based on patient behavior track Hospital Drugs allocator, for solving in hospital management, there are patients to take the technical problem that cyclome section queuing time is grown.
Technical solution:In order to solve the above technical problems, the present invention uses following technical scheme:
A kind of Hospital Drugs allocator based on patient behavior track, including hospital information system (Hospital Information System, abbreviation HIS) and hospital inventory management system (Warehouse Management System, letter Claim WMS);Daily before business, hospital information system predicts the daily primary demand amount of drug, pharmacy according to historic sales data for hospital Initial inventory configuration is carried out to meet the daily primary demand amount of drug, hospital is daily during business, and hospital information system is according to extension Drug dynamic need amount is simultaneously predicted in real time for number information analysis patient behavior track;In the above process, it is real that hospital inventory manages system Shi Gengxin inventory informations, and formulate the corresponding plan of replenishing in time and be sent to each pharmacy.
Further, in the present invention, it is respectively provided in floor where each section office and takes medicine window.Take medicine window that can provide this Drug involved by the section office of floor, has both disperseed patient, has saved and has taken the medicine stand-by period, and can take medicine nearby.
Further, in the present invention, it is respectively provided with integrated self-service machine in floor where each section office, the integration is self-service Machine has the function of to register, preengages, pays the fees, selecting to take medicine place and time etc..Manual labor amount, and a tractor serves several purposes are reduced, Reduce queuing of patients's time.
Further, in the present invention, it is both provided with pharmacy in floor where each section office, lifting device is utilized between pharmacy It is interconnected, each pharmacy can also be connect by flow channel with hospital total Drug Storage.Drug flow is convenient and efficient, can guarantee deal with it is dynamic Emergency situations in state demand.
Further, in the present invention, the plan of replenishing includes 2 kinds:Before doing business one is hospital, pharmacy obtains daily From flow channel replenish after primary demand amount and ensures daily primary demand;During another kind is hospital's business, work as Daily variation Demand is higher, pharmacy has and carries out drug scheduling by lifting device when short trend and replenish or directly carried out from flow channel Replenishing ensures same day dynamic need amount.
Advantageous effect:
The present invention can be in conjunction with the concrete condition of hospital of China, on the basis of the action trail that patient sees a doctor, first to doctor Institute's register and pay the fees setting of facility optimizes, and dispersion is registered and pay the fees the stream of people, to which effective solution queuing time of registering is long, The problem for taking medicine queuing time to grow;Secondly, the pharmacy of hospital layout is optimized, hospital is being excavated using historical data analysis Each floor, each department, each drug day on the basis of demand rule, use inventory's pipe of primary demand and dynamic need Reason mode achievees the purpose that reduce Hospital Drug Flow link, reduces logistics cost;Finally, during medicine distribution, hospital The allotment of drug is carried out according to the action trail of patient, while patient can select to take medicine time and the buildings Qu Yao according to demands of individuals Layer can effectively solve the problems, such as that congestion that hospital allocates in advance and the secondary queuing of patient take medicine so that patient can take nearby medicine, Reduce action distance and invalid stand-by period.
Therefore, the present invention is in realization logistics, information flow, cash flow and service flow during meeting patient drug's demand Unification under patient behavior Track fusion.
Description of the drawings
Fig. 1 is the hospital internal distribution plane figure based on patient behavior track;
Fig. 2 is that patient behavior track and drug flow flow chart;
Fig. 3 is the hospital internal drug flow schematic diagram based on patient behavior track.
Specific implementation mode
The present invention is further described below in conjunction with the accompanying drawings.
A kind of Hospital Drugs allocator based on patient behavior track manages system and information for hospital system in hospital inventory Under the support of system, optimizes patient's medical treatment and medical abortion journey and drug is taken to flow flow so that meeting patient's dynamic drug demand The unification of logistics, information flow, cash flow and service flow under patient behavior Track fusion, while drug flowing stream are realized in the process Journey can reduce the link of Hospital Drug Flow, reduce logistics cost consumption, while improving the response of drug demand, reduce and suffer from Person takes the stand-by period of medicine, and patient is facilitated to take medicine nearby.
Specifically:The WMS systems are responsible for recording the drug Real-time inventory data inside and outside hospital in the Drug Storage of pharmacy, and are doctor The flowing of institute's drug and HIS systems provide inventory data and support, in addition WMS systems are according to the inventory of Drug Storages at different levels and pharmacy Formulate the corresponding plan of replenishing in time according to variation;
The HIS systems record each medicine sales terminal real time data by POS system, and point-of-sale terminal includes the extension of hospital At number, at payment, the integral type self-service machine 3 of each floor of hospital, the drug sold out by point-of-sale terminal finally from take medicine window 1 to Up in patient's hand, takes and be also equipped with the Quantity of drugs that terminal system can instantly be taken away to HIS systems offer reality at medicine window 1. HIS systems and WMS systems are connected to realize the synchronous of sales data and inventory data, and can be predicted according to historic sales data The primary demand of latter day adjusts goods for replenishing in advance.
The Hospital Drugs distribution side based on patient behavior track may be implemented in cooperation based on WMS systems and HIS systems Method:Pass through the day demand rule of each department of historic sales data analysis mining, each drug in above-mentioned HIS systems, prediction Each daily primary demand amount of floor, each department, each drug.The drug of daily primary demand amount must be before hospital does business Polishing simultaneously allots each layer pharmacy of hospital.Since there is huge uncertainties for dynamic need amount, and patient is in hospital internal What is touched first is the registry function in HIS systems, therefore, with HIS systems register information description patient behavior track be Foundation can predict dynamic need amount in real time, for reducing the drug shortage of goods or inventory that dynamic need wave zone comes Redundancy reduces the distribution cost of Hospital Drugs and improves dispatching efficiency, and that reduces patient takes the medicine stand-by period.
In order to realize medicine distribution, the inside and outside distribution setting of hospital is as shown in Figure 1, include following infrastructure:
(1) as shown in figure 3, the hospital internal drug flow schematic diagram based on patient behavior track:Hospital is set outside hospital Total aggregate supply of the Drug Storage as hospital internal drug, and pharmacy is set at every layer, according to the drug demand rule of this layer of section office, knot The daily primary demand amount of historical sales situation prediction drug is closed, hospital is before starting a business, to the medicine of daily primary demand amount Product carry out initial inventory supply;Small-sized Drug Storage can also be arranged as larger pharmacy in the centre one layer (or any layer) of hospital, Facilitate the transfer of drug;It is respectively provided at each pharmacy and takes medicine window 1;In addition, Distribution path is unified for medication suppliers-hospital Total each layer pharmacy-of the small-sized Drug Storage-of Drug Storage-takes medicine 1-patient of window;In the above process, the transmission of information is used slightly in Fig. 1 Solid line indicates.
(2) setting flow channel (arrow indicates in Fig. 1) alloting for a large amount of drugs outside pharmacy, has both been connected to each medicine Room has been connected to small-sized Drug Storage and total Drug Storage again;Automatic lifting device 2 can be also set inside pharmacy, carry out the tune of small-scale drug It is dynamic;
(3) the integrated self-service machine 3 of setting beside each layer of section office, may be implemented to register nearby, preengages, pays the fees, selecting The function of medicine place and time are taken, the stand-by period that patient took action apart from and took medicine is reduced.
The medicine distribution link of hospital is arranged according to above-mentioned requirements it is appropriate after, as shown in Fig. 2, patient, which sees a doctor, takes medical abortion Journey is generally as follows:
(1) it after patient enters hospital, self-service machine can register near artificial window or medical section office;
(2) after patient registers, corresponding information typing HIS systems, the patient that HIS systems are described according to the information of registering of patient Action trail predicts potential medication demand, and then predicts each floor drug dynamic need quantity in real time;If certain layer of pharmacy library There is short trend, drug is carried out between hospital pharmacy and allots or is fed from external big library to evade Drug shortage risk;
(3) patient enters section office's diagnosis and treatment, and doctor holds prescription successfully, and prescription information is entered into HIS systems and reaches sale Terminal;
(4) patient in integrated self-service machine, either pay the fees the service of integrated self-service machine or artificial window by artificial window Personnel can currently take medicine queueing message to take medicine window to patient's distribution according to what is shown in HIS systems, and inform queue number And it is expected that take the medicine stand-by period;Patient independently can also select to take medicine place (floor) according to demands of individuals and take the medicine time Section;
(5) patient is accordingly taking medicine window successfully to take medicine;
(6) take medicine window terminal that patient is taken medicine data input HIS systems, so that the basic of next period drug is effectively predicted Demand.
The above is only a preferred embodiment of the present invention, it should be pointed out that:For the ordinary skill people of the art For member, various improvements and modifications may be made without departing from the principle of the present invention, these improvements and modifications are also answered It is considered as protection scope of the present invention.

Claims (5)

1. a kind of Hospital Drugs allocator based on patient behavior track, it is characterised in that:It is all provided in floor where each section office It sets pharmacy and takes medicine window, be interconnected using lifting device between each pharmacy, and connected by the total Drug Storage of flow channel and hospital It connects;Further include establishing hospital information system and hospital inventory management system, hospital information system and hospital inventory manage system phase Even to realize that sales data is synchronous with inventory data;Hospital is daily before business, and hospital information system is according to historic sales data Predict that the daily primary demand amount of drug, pharmacy carry out initial inventory configuration to meet the daily primary demand amount of drug, hospital is daily During business, hospital information system according to register information analysis patient behavior track and in real time predict drug dynamic need amount;On During stating, hospital inventory manages system real-time update inventory information, and formulates the corresponding plan of replenishing in time and be sent to each medicine Room;Wherein, to refer to patient since registering into hospital terminate to leave the system hospital to seeing a doctor the action trail of patient Row behavior.
2. the Hospital Drugs allocator according to claim 1 based on patient behavior track, it is characterised in that:The doctor Each medicine sales terminal real time data that institute's information system is recorded by POS system.
3. the Hospital Drugs allocator according to claim 2 based on patient behavior track, it is characterised in that:The pin Sell terminal include the registration office of hospital, at payment, integral type self-service machine, the drug sold out by point-of-sale terminal is finally from taking medicine Window reach patient's hand in, take be provided at medicine window terminal system can to hospital inventory manage system provide reality take away instantly Quantity of drugs.
4. the Hospital Drugs allocator according to claim 1 based on patient behavior track, it is characterised in that:In each section Floor where room is respectively provided with integrated self-service machine, and the integration self-service machine, which has, registers, preengages, paying the fees, selecting to take medicine place And time function.
5. the Hospital Drugs allocator according to any one of claims 1 to 4, based on patient behavior track, feature It is:The plan of replenishing includes 2 kinds:Before doing business one is hospital, from flow channel after the daily primary demand amount of pharmacy acquisition Replenish and ensures daily primary demand;During another kind is hospital's business, same day dynamic need amount is higher, pharmacy has shortage to become Replenishing by lifting device progress drug scheduling when gesture or directly carry out replenishing from flow channel ensures same day dynamic need amount.
CN201410677147.4A 2014-11-21 2014-11-21 A kind of Hospital Drugs allocator based on patient behavior track Active CN104463527B (en)

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CN107358385A (en) * 2017-06-16 2017-11-17 深圳市盛路物联通讯技术有限公司 A kind of method and server of merchandise of automatic vending machine dispatching
CN107330830A (en) * 2017-06-30 2017-11-07 安徽超清科技股份有限公司 A kind of hospital's queuing time inquiry system
CN107945883A (en) * 2017-10-30 2018-04-20 无锡中盛医疗设备有限公司 A kind of medicine management system
CN109146602A (en) * 2018-06-29 2019-01-04 康美药业股份有限公司 A kind of medicine selling machine drugs supply method and automatic medicine selling machine based on user behavior
CN115988027B (en) * 2022-12-20 2023-10-03 世纪蜗牛通信科技有限公司 Unified network service data configuration device

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