CN104463488A - Power failure message notifying method and device - Google Patents

Power failure message notifying method and device Download PDF

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Publication number
CN104463488A
CN104463488A CN201410796114.1A CN201410796114A CN104463488A CN 104463488 A CN104463488 A CN 104463488A CN 201410796114 A CN201410796114 A CN 201410796114A CN 104463488 A CN104463488 A CN 104463488A
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user
information
supply unit
power
outage information
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陈蕾
陈安伟
钟晖
庄晓丹
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State Grid Corp of China SGCC
State Grid Zhejiang Electric Power Co Ltd
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State Grid Corp of China SGCC
State Grid Zhejiang Electric Power Co Ltd
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Priority to CN201410796114.1A priority Critical patent/CN104463488A/en
Publication of CN104463488A publication Critical patent/CN104463488A/en
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/06Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/06Energy or water supply

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Abstract

The invention discloses a power failure message notifying method. The power failure message notifying method comprises the steps that the operation state of each power supply device is detected in real time, and the power supply device in a power failure state is determined as a target power supply device; user group information corresponding to the target power supply device is obtained, wherein the user group information contains user names of all users and user terminal equipment identifications corresponding to the user names respectively; according to the user terminal equipment identifications, a power failure message is sent to terminal equipment of all the users, wherein the power failure message comprises the power failure state of the target power supply device and a reason of a power failure. According to the power failure message notifying method, the user group information is determined according to the target power supply device and relevant information between the power supply devices and the user, the power failure message is sent to the relevant users, and rapidness, timeliness and accuracy are achieved. The invention further discloses a power failure message notifying device corresponding to the power failure message notifying method.

Description

A kind of outage information Notification Method and equipment
Technical field
The present invention relates to electric power project engineering field, particularly relate to a kind of outage information Notification Method and equipment.
Background technology
Along with the development of information integral, national grid propose sales service application with electrical network spatial information platform, keep the safety in production apply, dispatch automated system integrated.Although original business general layout small and comprehensive has been broken in existing System Operation, causes the business of same responsible party to adhere to the situation of different subjects separately, causes multi-disciplinary collaborative efficiency not high, defines professional barrier to a certain degree simultaneously.
Marketing system directly gears to the needs of the society, particularly power failure aspect, such as, in time outage information (safety at power cut, power down mode etc.) can not be notified associated user due to temporary interruption (fault outage or scheduled outage), cause the unexpected power-off of user.In addition, after power-supply unit is in power failure, possible influence area is comparatively large, and the user related to is more, and the notice of outage information may exist omission.
In sum, seek a kind of in time, easily outage information Notification Method be those skilled in the art's problem demanding prompt solutions with the impact reducing temporary interruption and bring.
Summary of the invention
The object of this invention is to provide a kind of outage information Notification Method, in time outage information being notified associated user.
For solving the problems of the technologies described above, the invention provides a kind of outage information Notification Method, comprising:
The running status of real-time each power-supply unit of detection, is defined as target power-supply unit by the power-supply unit being in power down mode;
Obtain user group's information that described target power-supply unit is corresponding; Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
According to described subscriber terminal equipment mark, outage information is sent to the terminal device of each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
Preferably, user group's information that described acquisition target power-supply unit is corresponding comprises:
Inquire about the transformer station that described target power-supply unit is corresponding;
Obtain the coverage of the transformer corresponding with described transformer station;
Determine the user group's information in described coverage.
Preferably, when described subscriber terminal equipment is mobile phone, described terminal device outage information being sent to each user according to described subscriber terminal equipment mark comprises:
Obtain the telephone number of user mobile phone, described telephone number is identified as subscriber terminal equipment, according to described telephone number, outage information is sent on the mobile phone of user.
Preferably, also comprise:
Described user group's information and described outage information are sent to marketing service device.
Preferably, also comprise:
Described user group's information and described outage information are sent to customer care server.
Preferably, also comprise:
When receiving the query statement that user is inquired about outage information by telephone plant, judge that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database, if, then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user; Otherwise prompting proceeds to marketing system and inquires about.
A kind of outage information announcement apparatus, comprising:
Detecting unit, for detecting the running status of each power-supply unit in real time, and is defined as target power-supply unit by the power-supply unit being in power down mode;
Acquiring unit, for obtaining user group's information corresponding to described target power-supply unit; Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
First transmitting element, for outage information being sent to according to described subscriber terminal equipment mark the terminal device of each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
Preferably, described acquiring unit comprises:
Inquiry subelement, for inquiring about transformer station corresponding to described target power-supply unit;
Obtain subelement, for obtaining the coverage of the transformer corresponding with described transformer station;
Determine subelement, for determining the user group's information in described coverage.
Preferably, also comprise:
Second transmitting element, for being sent to marketing service device and customer care server respectively by described user group's information and described outage information.
Preferably, also comprise:
Processing unit, for when receiving the query statement that user is inquired about outage information by telephone plant, judge that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database, if, then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user; Otherwise prompting proceeds to marketing system and inquires about.
Outage information Notification Method provided by the present invention, first detects the running status of each power-supply unit, and determines the target power-supply unit being in power down mode.Each target power-supply unit has corresponding user group's information, and the user's name contained by user group's packets of information and subscriber terminal equipment identify the user group just determined involved by target power-supply unit.Then, the outage information including power down mode and safety at power cut is sent to the subscriber terminal equipment corresponding to above-mentioned subscriber terminal equipment mark.The method utilizes the relevant information between power-supply unit and user, and determines user group's information by target power-supply unit, then by outage information notice to associated user, comparatively fast, in time, accurately.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention, simple introduction is done below by the accompanying drawing used required in embodiment, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is a kind of outage information Notification Method process flow diagram provided by the invention;
Fig. 2 is a kind of method flow diagram obtaining user group's information corresponding to target power-supply unit provided by the invention;
Fig. 3 is another kind of outage information Notification Method process flow diagram provided by the invention;
Fig. 4 is another kind of outage information Notification Method process flow diagram provided by the invention;
Fig. 5 is another kind of outage information Notification Method process flow diagram provided by the invention;
Fig. 6 is another kind of outage information Notification Method process flow diagram provided by the invention;
Fig. 7 is a kind of outage information announcement apparatus structural drawing provided by the invention;
Fig. 8 is another kind of outage information announcement apparatus structural drawing provided by the invention;
Fig. 9 is another kind of outage information announcement apparatus structural drawing provided by the invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiment.Based on the embodiment in the present invention, those of ordinary skill in the art are not making under creative work prerequisite, and the every other embodiment obtained, all belongs to scope.
Core of the present invention is to provide a kind of outage information Notification Method, for after power-supply unit is in power down mode, by outage information notice to associated user.
In order to make those skilled in the art person understand the present invention program better, below in conjunction with the drawings and specific embodiments, the present invention is described in further detail.
Embodiment one
Fig. 1 is a kind of outage information Notification Method process flow diagram provided by the invention.The method comprises:
S10: the running status detecting each power-supply unit in real time, is defined as target power-supply unit by the power-supply unit being in power down mode;
Power-supply unit is the visual plant in electric system, when power-supply unit break down quit work time or occur abnormal time, need to take appropriate measures.Therefore, need the running status detecting each power-supply unit in real time, as detected, power-supply unit has stopped or having occurred abnormality, then determine that this power-supply unit is in power down mode, determines that this power-supply unit is target power-supply unit further.Wherein, the special change abnormal information that the public affairs that can be provided by the public change monitoring system of intelligence become abnormal information, power information acquisition system provides and total guarantor's locking information that RCD detection system provides determine target power-supply unit.
S11: obtain user group's information that described target power-supply unit is corresponding;
Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
User involved by different power-supply units is different, thus needs step S10 first to determine target power-supply unit, then obtains user group's information corresponding to target power-supply unit.Usual each user has the user's name of oneself and the subscriber terminal equipment mark corresponding to user's name.So just can determine the relation of user and target power-supply unit, and the relevant information of user.
S12: the terminal device according to described subscriber terminal equipment mark, outage information being sent to each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
In marketing system, different users has different subscriber terminal equipment marks, and wherein subscriber terminal equipment mark includes the contact method of user, as mobile phone, mailbox etc.After each subscriber terminal equipment mark of acquisition, also just obtain the terminal device of each user accordingly.Thus, outage information is sent to the terminal device of each user.
The outage information Notification Method that the present embodiment provides, can be sent to subscriber terminal equipment by outage information in time, exactly.Reduce the impact that temporary interruption brings to a certain extent, improve Consumer's Experience.
It should be noted that, detecting in the process of power-supply unit in real time, when power-supply unit abnormal work being detected, needing another its to quit work, so that staff checks abnormal cause.Therefore, the target power-supply unit described in the present embodiment comprises the power-supply unit of having stopped power supply and the power-supply unit that there is exception.
Fig. 2 is a kind of method flow diagram obtaining user group's information corresponding to target power-supply unit provided by the invention.As one preferred embodiment, step S11: the user group's information obtaining target power-supply unit corresponding comprises:
S20: inquire about the transformer station that described target power-supply unit is corresponding;
S21: the coverage obtaining the transformer corresponding with described transformer station;
S22: determine the user group's information in described coverage.
In concrete enforcement, the area that each power-supply unit covers is very large, and therefore, after power-supply unit has a power failure, its user related to is more, if directly search relevant user, not only loses time but also may there is omission.In order to can be quick, obtain user corresponding to target power failure equipments exactly, can transformer station that first query aim power-supply unit is corresponding, then corresponding according to transformer station transformer obtains the scope that this transformer covers, and the coverage finally by locking determines the user group's information within the scope of this.
The user group's information adopting said method to obtain target power-supply unit corresponding can reduce workload, improves the speed of outage information notice simultaneously.
Fig. 3 is another kind of outage information Notification Method process flow diagram provided by the invention.As another preferred embodiment, when subscriber terminal equipment is mobile phone, step S12: identify according to described subscriber terminal equipment terminal device outage information being sent to each user and comprise:
S30: the telephone number obtaining user mobile phone, identifies described telephone number as subscriber terminal equipment;
S31: outage information is sent on the mobile phone of user according to described telephone number.
Mobile phone is conventional means of communication, and under many circumstances, mobile phone as subscriber terminal equipment, after now getting subscriber terminal equipment mark, also just can be obtained phone number, just outage information can be sent on the mobile phone of user by this number by user.Such as, corresponding information model can be set, outage information and information model be combined, is finally sent on the mobile phone of user.
Outage information is sent on mobile phone, facilitates user to receive, and shorten the time that user obtains outage information notice to a certain extent.
Embodiment two
Fig. 4 is another kind of outage information Notification Method process flow diagram provided by the invention.The basis of embodiment one also comprises:
S40: described user group's information and described outage information are sent to marketing service device.
Marketing service device can manage marketing system and provide service for other equipment.Such as, outage information be sent in marketing service device, marketing service device just can store described outage information, inquires about for external system.
Fig. 5 is another kind of outage information Notification Method process flow diagram provided by the invention.As one preferred embodiment, also comprise:
S50: described user group's information and described outage information are sent to customer care server.
In embodiment one, although outage information can be sent to user, also may there is user and not receive, or be inconvenient to situation about receiving.When user does not receive outage information, may be inquired about by customer service system.Customer care server can manage customer service system, and safeguards the normal operation of customer service system.Therefore, after determining outage information, outage information is sent to customer care server.When user needs inquiry, by dialing the phone of customer service system, customer care server just can make associative operation according to the request of user.
Embodiment three
Fig. 6 is another kind of outage information Notification Method process flow diagram provided by the invention.On the basis of embodiment one, also comprise:
S60: when receiving the query statement that user is inquired about outage information by telephone plant, judges that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database;
S61: if then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user;
S62: if not, then point out marketing system to inquire about.
In order to those skilled in the art's clearer understanding of energy technical scheme of the present invention, provide the specific implementation process of above-mentioned steps here.When user needs inquiry outage information, to be attended a banquet inquiry by 95598 in customer service system.Such as, user dials 95598 customer service hot lines, proceeds to manual service, and namely outage information announcement apparatus receives user dials 95598 customer service hot lines instruction by telephone plant.When the telephone number of this user be in marketing system database prestore telephone number time, the running state information with this telephone number matches is sent to the service handling page in customer service system, checks for 95598 seat personnel.95598 seat personnel reply to described user according to the running state information of the service handling page.
The above-mentioned situation telephone number that prestores that to be caller ID be in marketing system database, the following describes the situation that caller ID is not the telephone number that prestores in marketing system database.User dials 95598 customer service hot lines, proceeds to manual service, and namely outage information announcement apparatus receives user dials 95598 customer service hot lines instruction by telephone plant.When the telephone number of this user be not in marketing system database prestore telephone number time, point out 95598 seat personnel to proceed to marketing system query page.The information such as family that 95598 seat personnel provide according to user number or name in an account book is inquired about, and then running state information is replied to described user according to Query Result.
In addition, when user cannot provide the information of family number or name in an account book, can also be inquired about by the hurdle, electricity consumption address one of marketing system query page.The address that 95598 seat personnel provide according to user is input in hurdle, electricity consumption address one according to standardized structural address, then outage information is replied to described user according to Query Result.
By said method, can reply fast according to the problem of user, decrease period of reservation of number.In addition, also query steps is optimized, more intelligent.
Above-mentioned 3 kinds of methods belong to concrete embodiment, but are not limited to these 3 kinds, are only clearer description technical scheme of the present invention here.
It should be noted that, completing of above-described embodiment is all operated by outage information announcement apparatus.Such as, in step S60, user carries out inquiry by telephone plant to outage information is not directly inquire about marketing system, but after outage information announcement apparatus receives query statement, first its processing unit judges whether the telephone number of this telephone plant is the telephone number that marketing system prestores, if feed back to user by customer service system.If not, reresent and proceed to marketing system and inquire about.
Embodiment four
Fig. 7 is a kind of outage information announcement apparatus structural drawing provided by the invention.Outage information announcement apparatus comprises:
Detecting unit 700, for detecting the running status of each power-supply unit in real time, and is defined as target power-supply unit by the power-supply unit being in power down mode;
Acquiring unit 701, for obtaining user group's information corresponding to described target power-supply unit; Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
First transmitting element 702, for outage information being sent to according to described subscriber terminal equipment mark the terminal device of each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
In concrete enforcement, detecting unit 700 can detect the running status of power-supply unit in real time, when detecting that power-supply unit is in power down mode, is just defined as target power-supply unit.Acquiring unit 701 communicates with detecting unit 700, and acquiring unit 701 can obtain user group's information corresponding to target power-supply unit that detecting unit 700 determines.Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name.First transmitting element 702 communicates with acquiring unit 701, and outage information is sent to the terminal device of each user by the first transmitting element 702 according to subscriber terminal equipment mark.
The outage information announcement apparatus that the present embodiment provides, can be sent to subscriber terminal equipment by outage information in time, exactly.Reduce the impact that temporary interruption brings to a certain extent, improve Consumer's Experience.
It should be noted that, the present embodiment does not have regulation to the concrete form of subscriber terminal equipment, can be mobile phone, may also be mailbox, and corresponding user terminal identification is just phone number, email address.As long as outage information is sent to the determined subscriber terminal equipment of user terminal identification by the first transmitting element.
As one preferred embodiment, acquiring unit comprises further:
Inquiry subelement, for inquiring about transformer station corresponding to described target power-supply unit;
Obtain subelement, for obtaining the coverage of the transformer corresponding with described transformer station;
Determine subelement, for determining the user group's information in described coverage.
In concrete enforcement, the area that each power-supply unit covers is very large, and therefore, after power-supply unit has a power failure, its user related to is more, if directly search relevant user, not only wastes very long but also may there is omission.In order to can be quick, obtain user corresponding to target power failure equipments exactly, can transformer station that first query aim power-supply unit is corresponding, then corresponding according to transformer station transformer obtains the scope that this transformer covers, and the coverage finally by locking determines the user group's information within the scope of this.
The mode of the scope that acquiring unit is covered by transformer station, transformer and transformer successively obtains user group's information, can reduce workload, improve the speed of outage information notice simultaneously.
Embodiment five
Fig. 8 is another kind of outage information announcement apparatus structural drawing provided by the invention.As another preferred embodiment, also comprise: the second transmitting element 800, for described user group's information and described outage information are sent to marketing service device and customer care server respectively.
Marketing service device can manage marketing system and provide service for other equipment.Such as, outage information is sent in marketing service device by the second transmitting element 800, and marketing service device just can store described outage information, inquires about for external system.In embodiment four, although outage information can be sent to user, also may there is user and not receive, or be inconvenient to situation about receiving.When user does not receive outage information, may be inquired about by customer service system.Customer care server can manage customer service system, and safeguards the normal operation of customer service system.Therefore, after determining outage information, outage information is sent to customer care server.When user needs inquiry, by dialing the phone of customer service system, customer care server just can make associative operation according to the request of user.
Outage information is sent to respectively marketing service device by the second transmitting element and customer care server can realize the unitized management of outage information, promotes electric system integrative development.
Embodiment six
Fig. 9 is another kind of outage information announcement apparatus structural drawing provided by the invention.Outage information announcement apparatus also comprises: processing unit 900, for when receiving the query statement that user is inquired about outage information by telephone plant, judge that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database, if, then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user; Otherwise prompting proceeds to marketing system and inquires about.
In embodiment four, although outage information can be sent to user, also may there is user and not receive, or be inconvenient to situation about receiving.When user does not receive outage information, may be inquired about by customer service system.In order to those skilled in the art's clearer understanding of energy technical scheme of the present invention, provide the specific works process of processing unit 900 here.
When user needs inquiry outage information, to be attended a banquet inquiry by 95598 in customer service system.Such as, user dials 95598 customer service hot lines, proceeds to manual service, and namely outage information announcement apparatus receives user dials 95598 customer service hot lines instruction by telephone plant.Now, first processing unit 900 judges that whether the telephone number of user is the telephone number that prestores in marketing system database, when the telephone number of this user be in marketing system database prestore telephone number time, running state information with this telephone number matches is sent to the service handling page in customer service system by processing unit 900, checks for 95598 seat personnel.95598 seat personnel reply to described user according to the running state information of the service handling page.
The above-mentioned situation telephone number that prestores that to be caller ID be in marketing system database, the following describes the situation that caller ID is not the telephone number that prestores in marketing system database.User dials 95598 customer service hot lines, proceeds to manual service, and namely outage information announcement apparatus receives user dials 95598 customer service hot lines instruction by telephone plant.When processing unit 900 judge the telephone number of this user be not in marketing system database prestore telephone number time, processing unit 900 points out 95598 seat personnel to proceed to marketing system query page.The information such as family that 95598 seat personnel provide according to user number or name in an account book is inquired about, and then running state information is replied to described user according to Query Result.
In addition, when user cannot provide the information of family number or name in an account book, can also be inquired about by the hurdle, electricity consumption address one of marketing system query page.The address that 95598 seat personnel provide according to user is input in hurdle, electricity consumption address one according to standardized structural address, then outage information is replied to described user according to Query Result.
By processing unit, can reply fast according to the problem of user, decrease period of reservation of number.In addition, also query steps is optimized, more intelligent.
It should be noted that, completing of above-described embodiment is all operated by outage information announcement apparatus, such as, it is not directly inquire about marketing system that user carries out inquiry by telephone plant to outage information, but after outage information announcement apparatus receives query statement, first its processing unit 900 judges whether the telephone number of this telephone plant is the telephone number that marketing system prestores, if feed back to user by customer service system.If not, reresent and proceed to marketing system and inquire about.
Above outage information Notification Method provided by the present invention and equipment are described in detail.Apply specific case herein to set forth principle of the present invention and embodiment, the explanation of above embodiment just understands method of the present invention and core concept thereof for helping.It should be pointed out that for those skilled in the art, under the premise without departing from the principles of the invention, can also carry out some improvement and modification to the present invention, these improve and modify and also fall in the protection domain of the claims in the present invention.

Claims (10)

1. an outage information Notification Method, is characterized in that, comprising:
The running status of real-time each power-supply unit of detection, is defined as target power-supply unit by the power-supply unit being in power down mode;
Obtain user group's information that described target power-supply unit is corresponding; Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
According to described subscriber terminal equipment mark, outage information is sent to the terminal device of each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
2. method according to claim 1, is characterized in that, user group's information that described acquisition target power-supply unit is corresponding comprises:
Inquire about the transformer station that described target power-supply unit is corresponding;
Obtain the coverage of the transformer corresponding with described transformer station;
Determine the user group's information in described coverage.
3. method according to claim 1, is characterized in that, when described subscriber terminal equipment is mobile phone, described terminal device outage information being sent to each user according to described subscriber terminal equipment mark comprises:
Obtain the telephone number of user mobile phone, described telephone number is identified as subscriber terminal equipment, according to described telephone number, outage information is sent on the mobile phone of user.
4. method according to claim 1, is characterized in that, also comprises:
Described user group's information and described outage information are sent to marketing service device.
5. method according to claim 4, is characterized in that, also comprises:
Described user group's information and described outage information are sent to customer care server.
6. method according to claim 1, is characterized in that, also comprises:
When receiving the query statement that user is inquired about outage information by telephone plant, judge that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database, if, then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user; Otherwise prompting proceeds to marketing system and inquires about.
7. an outage information announcement apparatus, is characterized in that, comprising:
Detecting unit, for detecting the running status of each power-supply unit in real time, and is defined as target power-supply unit by the power-supply unit being in power down mode;
Acquiring unit, for obtaining user group's information corresponding to described target power-supply unit; Described user group's information comprises the user's name of each user and subscriber terminal equipment mark corresponding to each user's name;
First transmitting element, for outage information being sent to according to described subscriber terminal equipment mark the terminal device of each user, described outage information comprises: the power down mode of described target power-supply unit and safety at power cut.
8. equipment according to claim 7, is characterized in that, described acquiring unit comprises:
Inquiry subelement, for inquiring about transformer station corresponding to described target power-supply unit;
Obtain subelement, for obtaining the coverage of the transformer corresponding with described transformer station;
Determine subelement, for determining the user group's information in described coverage.
9. equipment according to claim 7, is characterized in that, also comprises:
Second transmitting element, for being sent to marketing service device and customer care server respectively by described user group's information and described outage information.
10. the equipment according to claim 7,8 or 9, is characterized in that, also comprise:
Processing unit, for when receiving the query statement that user is inquired about outage information by telephone plant, judge that whether the telephone number of described telephone plant is the telephone number that prestores in marketing system database, if, then obtain the current operating conditions information of power-supply unit corresponding to this telephone number, and by described current operating conditions information feed back to user; Otherwise prompting proceeds to marketing system and inquires about.
CN201410796114.1A 2014-12-18 2014-12-18 Power failure message notifying method and device Pending CN104463488A (en)

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CN201410796114.1A CN104463488A (en) 2014-12-18 2014-12-18 Power failure message notifying method and device

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Application Number Priority Date Filing Date Title
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CN104795896A (en) * 2015-04-17 2015-07-22 国家电网公司 Automatic point-to-point short message notification method for client power failure information
CN104992255A (en) * 2015-08-05 2015-10-21 北京恒华伟业科技股份有限公司 Method and device for determining influence scope of power failure
CN107612646A (en) * 2017-10-31 2018-01-19 携程计算机技术(上海)有限公司 The emergency broadcase system and method for online customer service
CN108319642A (en) * 2017-12-22 2018-07-24 国网河北省电力有限公司故城县供电分公司 Processing method, processing unit and the terminal of outage information
CN108416692A (en) * 2018-02-01 2018-08-17 上海康斐信息技术有限公司 One kind is cut off the water reminding method and system
CN110895536A (en) * 2019-11-07 2020-03-20 国网浙江杭州市富阳区供电有限公司 Big data-based power information retrieval method and power information retrieval device

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Cited By (7)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104795896A (en) * 2015-04-17 2015-07-22 国家电网公司 Automatic point-to-point short message notification method for client power failure information
CN104992255A (en) * 2015-08-05 2015-10-21 北京恒华伟业科技股份有限公司 Method and device for determining influence scope of power failure
CN107612646A (en) * 2017-10-31 2018-01-19 携程计算机技术(上海)有限公司 The emergency broadcase system and method for online customer service
CN107612646B (en) * 2017-10-31 2019-05-31 携程计算机技术(上海)有限公司 The emergency broadcase system and method for online customer service
CN108319642A (en) * 2017-12-22 2018-07-24 国网河北省电力有限公司故城县供电分公司 Processing method, processing unit and the terminal of outage information
CN108416692A (en) * 2018-02-01 2018-08-17 上海康斐信息技术有限公司 One kind is cut off the water reminding method and system
CN110895536A (en) * 2019-11-07 2020-03-20 国网浙江杭州市富阳区供电有限公司 Big data-based power information retrieval method and power information retrieval device

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Application publication date: 20150325