CN104427142A - Voice service processing method and device - Google Patents
Voice service processing method and device Download PDFInfo
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- CN104427142A CN104427142A CN201310388310.0A CN201310388310A CN104427142A CN 104427142 A CN104427142 A CN 104427142A CN 201310388310 A CN201310388310 A CN 201310388310A CN 104427142 A CN104427142 A CN 104427142A
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Abstract
The embodiment of the invention provides a voice service processing method and a voice service processing device. The method comprises the following steps that first equipment receives a called terminal oriented voice service request from a calling terminal, wherein the voice service request comprises a number identifier, the number identifier comprises a prefix and a number body, and the calling terminal and the called terminal are managed by different equipment respectively; the first equipment determines second equipment capable of triggering a voice service according to the number identifier; the first equipment transmits the voice service request to the second equipment, and triggers the voice service through the second equipment to implement the voice service between the calling terminal and the called terminal. According to the voice service processing method and the voice service processing device, the processing efficiency of the voice service can be conveniently improved, and moreover, the reliability of the voice service in a communication network is improved.
Description
Technical field
The embodiment of the present invention relates to the communication technology, particularly relates to a kind of processing method and device of speech business.
Background technology
Along with the development of the communication technology, for the terminal quantity that communicates also in continuous increase, in order to effectively manage a large amount of communication terminals, the multiple switch of erection, makes multiple switch manage the communication terminal of some respectively usually.Common, in the working environment of enterprise, along with the continuous expansion of scope of the enterprise, the quantity of the telephone set in working environment constantly increases, this enterprise is initially a small amount of telephone set and carries out speech business and the voice exchange set up can not the ever-increasing telephone set of load quantity, now this enterprise needs erection multiple stage voice exchange, to manage respectively telephone set.The multiple terminals under this voice exchange are only in charge of due to voice exchange, therefore any speech business can be carried out between multiple terminals that same switch manages, and by different phonetic switch management multiple telephone sets between speech business be limited as basic call business, other speech businesses then can not normally be carried out.Concrete, be to carry out other speech businesses except basic call business between the terminal A that voice exchange 1 manages and the terminal B managed by voice exchange 2, such as teleconferencing service, do not respond call back service etc.
In order to make any speech business can carry out across voice exchange, in prior art, by erection Centroid with the various speech businesses under unified process different phonetic switch between each telephone set, to realize carrying out any speech business across voice exchange; But adopt during such scheme and find, Centroid needs the telephone set quantity of burden more, and load is heavier, and when above-mentioned Centroid breaks down, the speech business carried out across voice exchange is then affected, and makes troubles to the work of user.
Summary of the invention
The embodiment of the present invention provides a kind of processing method and device of speech business, for improving the reliability of speech business in communication network.
First aspect, the embodiment of the present invention provides a kind of processing method of speech business, comprising:
First equipment receives the voice service request towards terminal called that calling terminal sends, and institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Described calling terminal and described terminal called are respectively by different equipment controles;
Described first equipment, according to described number mark, determines second equipment that can trigger institute's voice traffic;
Institute's voice traffic request is sent to described second equipment by described first equipment, by the second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
In conjunction with first aspect, in the first embodiment, described first equipment, according to described number mark, is determined to trigger institute's voice traffic second equipment, being comprised:
Described first equipment is according to the prefix in described number mark, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table.
In conjunction with first aspect first execution mode, in this second embodiment, after institute's voice traffic request is sent to described second equipment by the first equipment, and described pass through the second device trigger institute voice traffic before, described processing method also comprises:
If described first equipment does not receive the request feedback message that the second equipment sends in predetermined period; Then described first equipment sends institute's voice traffic request to described second equipment again.
In conjunction with first aspect first execution mode, in the third embodiment, after institute's voice traffic request is sent to described second equipment by the first equipment, and described pass through the second device trigger institute voice traffic before, described processing method also comprises:
If described first equipment receives the request feedback message that the second equipment sends in predetermined period, and according to described request feedback message, described first equipment determines that described second equipment refusal triggers institute's voice traffic, then described first equipment notifies that described calling terminal institute voice traffic is rejected.
In conjunction with first aspect, in the 4th execution mode, if described caller device is by described first equipment control, then, after the first equipment receives the voice service request of calling terminal transmission, described processing method also comprises:
Described first equipment, according to the terminal iidentification of the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request, determines that described calling terminal does not support institute's voice traffic;
Described first equipment sends service denial response to described calling terminal;
Wherein, described terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages.
Second aspect, the embodiment of the present invention provides a kind of processing method of speech business, comprising:
Second equipment receives the voice service request that the first equipment sends, and institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles;
Described second equipment, according to the prefix in described number mark, determines that institute's voice traffic can trigger for this second equipment;
Second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
In conjunction with second aspect, in the first embodiment, before described second device trigger institute voice traffic, described processing method also comprises:
Described second equipment sends request feedback message to described first equipment, and described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic.
In conjunction with second aspect, in this second embodiment, before described second device trigger institute voice traffic, described processing method also comprises:
Second equipment obtains the trigger condition triggering institute's voice traffic.
The third aspect, the embodiment of the present invention provides a kind of processing unit of speech business, comprising:
Receiver module, for receiving the voice service request towards terminal called that calling terminal sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Described calling terminal and described terminal called are respectively by different equipment controles;
Determination module, for according to described number mark, determines second equipment that can trigger institute's voice traffic;
Sending module, for institute's voice traffic request is sent to described second equipment, by the second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
In conjunction with the third aspect, in the first embodiment, described determination module is specifically for according to the prefix in the number mark of described terminal called, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table.
In conjunction with the third aspect first execution mode, in this second embodiment, if described sending module does not also receive the request feedback message of the second equipment transmission in predetermined period for described first equipment; Then again send institute's voice traffic request to described second equipment.
In conjunction with the third aspect first execution mode, in the third embodiment, if described first equipment receives the request feedback message that the second equipment sends in predetermined period, and according to described request feedback message, described first equipment determines that described second equipment refusal triggers institute's voice traffic, then described sending module is also for notifying that described calling terminal institute voice traffic is rejected.
In conjunction with the third aspect, in the 4th execution mode, if described caller device is by described first equipment control, then described determination module is also for the terminal iidentification according to the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request, determines that described calling terminal does not support institute's voice traffic;
Described sending module is also for sending service denial response to described calling terminal;
Wherein, described terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages.
Fourth aspect, the embodiment of the present invention provides a kind of processing unit of speech business, comprising:
Receiver module, for receiving the voice service request that the first equipment sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles;
Determination module, for according to the prefix in described number mark, determines that institute's voice traffic is that the second equipment can trigger;
Trigger module, the voice traffic for triggering, carries out institute's voice traffic to make described calling terminal and described terminal called.
In conjunction with fourth aspect, in the first embodiment, described processing unit also comprises sending module, described determination module is also for sending request feedback message to described first equipment, and described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic.
In conjunction with fourth aspect, in this second embodiment, described processing unit also comprises:
Acquisition module, for obtaining the trigger condition triggering institute's voice traffic.
In the embodiment of the present invention, first equipment can according to the number mark in voice service request, voice service request is sent to described second equipment, by the second device trigger institute voice traffic, the process of speech business is made not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, is convenient to the treatment effeciency promoting speech business; In addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network, thus improve the reliability of speech business in communication network.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is some embodiments of the present invention, for those of ordinary skill in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Fig. 1 is the flow chart of the processing method embodiment one of speech business of the present invention;
Fig. 2 is the flow chart of the processing method embodiment two of speech business of the present invention;
Fig. 3 is the flow chart of the processing method embodiment three of speech business of the present invention;
Fig. 4 is the signaling diagram of the processing method embodiment four of speech business of the present invention;
Fig. 5 is the structure chart of the processing unit embodiment one of speech business of the present invention;
Fig. 6 is the structure chart of the processing unit embodiment two of speech business of the present invention.
Embodiment
For making the object of the embodiment of the present invention, technical scheme and advantage clearly, below in conjunction with the accompanying drawing in the embodiment of the present invention, technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
Fig. 1 is the flow chart of the processing method embodiment one of speech business of the present invention.As shown in Figure 1, the executive agent of the present embodiment is the first equipment, and this first equipment is specially voice exchange, at least one terminal of ALARA Principle.The method comprises:
S101, the first equipment receive the voice service request towards terminal called that calling terminal sends.
At least one terminal of first equipment control, any one terminal managed when the first equipment needs to carry out speech business, then this terminal is as calling terminal, voice service request is sent to the first equipment, this voice service request can be do not respond call back service request, audio conference service request etc.; This voice service request comprises number mark, and this number mark, according to the difference of the speech business of process, can represent the terminal iidentification of terminal called, or meeting room number etc.; Take number mark as the terminal iidentification of terminal called be example, this terminal iidentification is a string number, because in communication network, terminal quantity is more, and has multiple stage for the equipment of office terminal, in order to the quantity making the quantity of the number of terminal can meet terminal, then number mark comprises prefix and number body; Prefix is corresponding with equipment, and number body is each terminal for distinguishing under same equipment.For example, the said equipment can be specially voice exchange, terminal is the telephone set of voice exchange management, then voice exchange 1 has managed 10 telephone sets, the respective number body of these 10 telephone sets can be respectively 001, 002, 003 ... one in 010, same, voice exchange 2 has also managed 10 telephone sets, the respective number body of 10 telephone sets then under voice exchange 2 can be respectively 001, 002, 003 ... one in 010, but in order to distinguish the telephone set under voice exchange 1 and the switch under voice exchange 2, above-mentioned prefix can be used, this prefix also can be concrete digit, such as, the prefix of voice exchange 1 correspondence is 01, and the prefix of voice exchange 2 correspondence is 02, then voice exchange 1 time number body is the number mark of the terminal of 001 is 01001, and the number mark that voice exchange 2 times number bodies are the terminal of 001 is 02001, it can thus be appreciated that, the identical terminal of number body is due to the difference of prefix, can do to distinguish, thus when calling terminal 01001 carries out the voice service request of speech business to the first equipment transmission with terminal called 02001, first equipment then can according to prefix, find corresponding equipment, to carry out the process of speech business.
In addition, because number mark is made up of jointly prefix and number body, the number body of the terminal therefore under different phonetic switch can be identical, thus maximizedly can meet growing terminal quantity for the data as number mark, and, when multiple terminals that newly-increased voice exchange in communication network and this voice exchange manage, easily for newly-increased multiple terminals arrange number mark, communication network dilatation can be convenient to.
Same, for audio conference service, calling terminal can be make control about in meeting room to the volume of terminal called, communication mode towards the voice service request that terminal called sends, number mark then in the voice service request that sends of calling terminal is the mark of this meeting room, and each meeting room wherein set up on different switch also does to distinguish by above-mentioned number mark; And calling terminal described above and described terminal called are respectively by different equipment controles.
S102, the first equipment are according to number mark, and determining can the second equipment of triggering voice business.
First equipment is according to the prefix in the number mark of described terminal called, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table, this number Policy Table is that the Network Management Equipment of deployable communication network is handed down to each equipment, for example, can know in this number Policy Table, prefix 01 is corresponding with the first equipment, prefix 02 is corresponding with the second equipment ... by that analogy, different prefixes respectively from different equipment one_to_one corresponding.
Voice service request is sent to described second equipment by S103, the first equipment, by this speech business of the second device trigger, carries out this speech business to make calling terminal and terminal called.
When voice service request is sent to described second equipment by the first equipment, can, by calculating routed path, preferably routed path be selected voice service request to be sent to described second equipment.Not respond call back service, this does not respond call back service and is specially: when calling terminal sends calling to terminal called, and terminal called due to user not other and do not respond at telephone set, then calling terminal sends voice service request to the first equipment, first equipment of asking realizes not responding call back service, then voice service request is sent to the second equipment by the first equipment, when the second monitoring of equipment is to the trigger condition not responding call back service and can be triggered, this trigger condition can be that user employs terminal called, then illustrate that now user is positioned at this terminal called side, response can be made to audio call, then the second device trigger does not respond call back service, namely notify that terminal called carries out clawback to calling terminal, or can response be made by first this terminal called of equipment notice calling terminal is current, so that calling terminal is called out to terminal called again.
Supplementary notes, above-mentioned first equipment and the second equipment are the equipment with identical function, corresponding, calling terminal and terminal called are also the equipment with identical function, the present embodiment for convenience of explanation, according to the trend of data, make first and second, the differentiation of calling and called; That is, the current terminal as terminal called is in next speech business, when initiatively making a call to current calling terminal, then this terminal called is the calling terminal in described next speech business, and current calling terminal is terminal called, accordingly, the first current equipment is as the second equipment in described next speech business, and the second current equipment is as the first equipment in described next speech business.
In addition, above-mentioned calling terminal can by above-mentioned first equipment control, also can not by the first equipment control, when above-mentioned calling terminal can't help the first equipment control, this terminal is equipment voice service request being sent to this terminal of management equally, this equipment is identical with the function of the first equipment, after same execution S101 ~ S102, the equipment determining to trigger this speech business is the second equipment, but pass through routing algorithm, finding that this voice service request is sent to the second equipment need by the first equipment, then this voice service request is sent to the first equipment, then the first equipment is again according to above-mentioned S101 ~ S102, determine second equipment that can trigger this speech business, and this voice service request is sent to the second equipment.
From above-mentioned S101 ~ S103, in the present embodiment, first equipment can according to the number mark in voice service request, voice service request is sent to described second equipment, by the second device trigger institute voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network has an impact, thus improve the reliability of speech business in communication network.
Fig. 2 is the flow chart of the processing method embodiment two of speech business of the present invention.As shown in Figure 2, the present embodiment is on the basis of the embodiment shown in Fig. 1, explains further to the processing method of speech business, and in the present embodiment, for calling terminal by the first equipment control, the method specifically comprises:
S201, the first equipment receive the voice service request that calling terminal sends.
Similar with S101, do not repeat them here.
S202, the first equipment, according to the terminal management information of this first device storage, judge calling terminal whether support voice business, if so, perform S204; If not, S203 is performed.
Concrete, the first equipment judges calling terminal whether support voice business according to the terminal iidentification of the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request; Terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages, such as calling terminal be designated 6001, but audio conference service is not had to the speech business that should identify, then this calling terminal is towards the request of terminal called initiating conference, then the first equipment can refuse this calling terminal.
S203, the first equipment send service denial response to calling terminal.
When the first equipment determines that described calling terminal does not support upper voice traffic, then send service denial response to calling terminal.
S204, the first equipment, according to number mark, determine second equipment that can trigger this speech business.
Do not responding in call back service, this number mark can be the terminal iidentification of terminal called, and in audio conference service, this number mark is meeting room mark; At the first equipment described in call back service that do not respond according to the prefix in number mark, enquiry number Policy Table, determines the second equipment managing described terminal called, and namely determining can the second equipment of triggering voice business; And in audio conference service, described first equipment is according to the prefix in number mark, enquiry number Policy Table, determines that this meeting room is created on the second device, then can the equipment of triggering voice convention business can only be the second equipment.The corresponding relation of prefix described in each and each equipment is stored in above-mentioned number Policy Table, concrete and S102 is similar, do not repeat them here.
Voice service request is sent to the second equipment by S205, the first equipment.
When voice service request is sent to described second equipment by the first equipment, can, by calculating routed path, preferably routed path be selected voice service request to be sent to described second equipment.In this routed path, the equipment of down hop is the equipment with above-mentioned first equipment and the second equipment with identical function, then understandable, above-mentioned first equipment, in other speech businesses, also may as the node of in routed path, for forwarding upper voice traffic request.
If S206a first equipment does not receive the request feedback message that the second equipment sends in predetermined period; Then described first equipment sends institute's voice traffic request to described second equipment again.
Because communication environment is complicated and changeable, upper voice traffic request may be lost in the process transmitted, then the second equipment can not to the request feedback message of the first equipment transmission, therefore, in order to ensure the reliability of the realization of speech business, first equipment sends institute's voice traffic request, in order to improve the reliability of the realization of speech business to described second equipment do not receive the request feedback message of the second equipment transmission in predetermined period after again.
Understandable, when the first equipment receives the request feedback message of the second equipment transmission in predetermined period, then S206a does not need to perform, and therefore Fig. 2 receives the request feedback message of the second equipment transmission in predetermined period for the first equipment, S206a not shown in Figure 2.
If S206b first equipment receives the request feedback message that the second equipment sends in predetermined period, judge whether speech business is rejected according to request feedback message, if not, then stop; If so, S207 is performed.
Do not responding in call back service, the above-mentioned terminal called of second equipment control, then the second equipment can know whether this terminal called supports that this does not respond call back service, when terminal called does not support upper voice traffic, then the second equipment can be refused to trigger this speech business, then the request feedback message that the second equipment returns is for informing whether this voice service request of the first equipment is rejected; And in convention business, the second equipment may, according to self tenability, be selected to accept or this speech business of refusal triggering.
When this voice service request is not rejected, then now calling terminal waits for this speech business of the second device trigger, to carry out speech business with terminal called, now for the first equipment implementing the present embodiment, the flow process of the present embodiment can stop.
S207, first this speech business of equipment notice calling terminal are rejected.
In the present embodiment, first equipment can according to the number mark in voice service request, voice service request is sent to described second equipment, by the second device trigger institute voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network has an impact, and, due to the impact of communication environment, first equipment does not receive the request feedback message of the second equipment, then in order to ensure the reliability that speech business is implemented, first equipment can send voice service request message to the second equipment again, thus improve the reliability of speech business in communication network.
Fig. 3 is the flow chart of the processing method embodiment three of speech business of the present invention.As shown in Figure 3, the executive agent of the present embodiment is the second equipment, and this second equipment is specifically as follows voice exchange, and the method comprises:
S301, the second equipment receive the voice service request that the first equipment sends.
Above-mentioned first equipment and the second equipment are the equipment with identical function, corresponding, following calling terminal and terminal called are also the equipment with identical function, and the present embodiment is for convenience of explanation, according to the trend of data, make first and second, the differentiation of calling and called; That is, the current terminal as terminal called is in next speech business, when initiatively making a call to current calling terminal, then this terminal called is the calling terminal in described next speech business, and current calling terminal is terminal called, accordingly, the first current equipment is as the second equipment in described next speech business, and the second current equipment is as the first equipment in described next speech business, therefore, upper voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles; Specifically with reference to described in S101, can not repeat them here.
S302, the second equipment, according to the prefix in number mark, determine that speech business is that this second equipment can trigger.
Such as, aforementionedly do not respond in call back service, number mark represents the terminal iidentification of terminal called, and this terminal called is by the second equipment control, then this speech business can by the second device trigger; In audio conference service, number mark represents that meeting room identifies, and this meeting room is created on the second device, then this audio conference service is that the second equipment can trigger; Due to the first equipment voice service request is sent to described second equipment time, can by calculate routed path, select preferably routed path voice service request to be sent to described second equipment.In this routed path, the equipment of down hop is the equipment with above-mentioned first equipment and the second equipment with identical function, then understandable, above-mentioned second equipment, in other speech businesses, also may as the node of in routed path, for forwarding upper voice traffic request, be therefore the terminal called that can judge in voice service request according to above-mentioned prefix as the equipment of next-hop node in routed path whether be the terminal oneself managed; Such as, voice exchange 2, according to the prefix 2 of terminal called, just can determine that this terminal called is self-administered terminal; When upper voice traffic request is by the node in routed path, namely when voice exchange 3 forwards, this voice exchange 3 determines the non-terminal oneself managed of this terminal called according to the prefix 2 of terminal called, then continue this voice service request to be forwarded to voice exchange 2.And in the present embodiment, be the equipment that manages terminal called be the second equipment be example, be described.
S303, the second device trigger speech business, carry out speech business to make calling terminal and terminal called.
It should be added that, in addition, the second equipment sends request feedback message to described first equipment, and described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic; And before the second device trigger institute voice traffic, described processing method also comprises: the second equipment obtains the trigger condition triggering institute's voice traffic.
In the present embodiment, the voice service request that second equipment is sent by acceptance first equipment, thus the second equipment can trigger institute's voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network, thus improve the reliability of speech business in communication network.
Fig. 4 is the signaling diagram of the processing method embodiment four of speech business of the present invention.As shown in Figure 4, the present embodiment is on the basis in conjunction with above-described embodiment one to embodiment three, describe the processing method of speech business in detail, and speech business is not in the present embodiment to respond call back service, this example is only for illustration of the processing method of speech business of the present invention, but the processing method of this speech business is not limited to be applied in and does not respond in call back service, can also be applied in other speech businesses such as audio conference service, concrete, the method comprises:
S401, calling terminal send voice service request to the first equipment.
When calling terminal calling terminal called, and when terminal called does not respond, such as user is not by terminal called, then calling terminal sends to the first equipment and do not respond call back service request.This voice service request comprises the number mark of calling terminal, the number mark, type of service etc. of terminal called, specifically can with reference in foregoing embodiments to the explanation of voice service request, in addition, upper voice traffic request can adopt SIP(Session Initiation Protocol, Session initiation Protocol) form of message and content, be specially:
INFO sip:
9001@test.com
Max-Forwards:70
To:Bob<sip:
9001@test.com>
From:Alice<sip:6001@test.com>;tag=1928301774
Call-ID:a84b4c76e66710
Cseq:63104INFO
Contact:<sip:6001@test.com>
Accept:application/sscc
Content-Length:61
<?xml version="1.0"encoding="utf-8"?>
<cmd>
Reg CCNR
</cmd>
Wherein, INFO sip:
9001@test.comfor illustration of the address of terminal called in voice service request, wherein 9001 number marks being terminal called; Max-Forwards:70 for illustration of this voice service request arrive destination address allow the maximum of the terminal of process to be 70; To:Bob<sip:
9001@test.com> represents that recipient is Bob, and number is 9001, and affiliated domain name is test.com; From:Alice<sip:6001@test.com>; Tag=1928301774, then for illustration of the address of calling terminal, concrete, 6001 number marks being calling terminal; Contact field.Instruction request thereafter directly can mail to <sip:6001@test.com>.
S402, the first equipment are according to the terminal iidentification of calling terminal, and inquiry terminal management information, determines that calling terminal supports this speech business type.
Concrete, terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages, understandable, above-mentioned terminal management information is all stored in any equipment in communication network, then when the first equipment determines that described calling terminal does not support upper voice traffic, then send service denial response to calling terminal, and in the present embodiment, support that institute's voice traffic type is described for calling terminal.In addition, during each information (terminal management information as above) needed for device storage process business of application the present embodiment, adopt distributed storage, namely each equipment only needs to store this information needed for device processes speech business, the dilatation of equipment in communication network after being convenient to, and higher requirement is not had to the memory capacity of single device, thus reduce the cost of single device; In addition, the information needed for processed voice business is distributed formula and stores, then only affect each terminal that this equipment manages after single device fault, can not impact the terminal of other equipment controles.
S403, the first equipment, according to number mark, determine second equipment that can trigger this speech business.
In the present embodiment, number mark is specially the terminal iidentification of terminal called, described first equipment is according to the prefix in the number mark of described terminal called, enquiry number Policy Table, determines the second equipment managing described terminal called, namely determines second equipment that can trigger this speech business; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table, concrete and S102 is similar, do not repeat them here.
Institute's voice traffic request is sent to described second equipment by S405, the first equipment.
Specifically as described in S205, do not repeat them here.
It should be added that, after execution S405, if the first equipment does not receive the request feedback message that the second equipment sends in predetermined period; Then described first equipment sends institute's voice traffic request to described second equipment again, concrete as described in S206a; Understandable, when the first equipment receives the request feedback message of the second equipment transmission in predetermined period, then continue following S406.
S406, the second equipment are according to the prefix in the number mark of terminal called, determine the terminal that terminal called manages for this second equipment, and according to the number mark of terminal called and speech business type, inquiry terminal management information, determines that terminal called supports this speech business.
S407, the second equipment send request feedback message to the first equipment.
By request feedback message, second equipment notifies that described first equipment supports institute's voice traffic.Concrete as described in S303, whether the information of carrying in above-mentioned request feedback message the first equipment of can informing refuses institute's voice traffic, such as, represents refusal, express support for Accept in request feedback message with Reject.In the present embodiment, S406 ~ S407, for support voice business, therefore proceeds S408; And in actual applications, when the second equipment determination terminal called does not support institute's voice traffic, then send request feedback message to described first equipment, inform the first equipment refusal institute voice traffic, then the first equipment can notify that described calling terminal institute voice traffic is rejected.
S408, the second equipment obtain the trigger condition of triggering voice business.
Do not responding in call back service, trigger condition is provided by terminal called, after the second equipment receives and does not respond call back service request, second equipment needs to monitor terminal called, to determine that whether user is on terminal called side, concrete, be in free time after the second monitoring of equipment is used to terminal called, or user uses terminal called to make off-hook and the behavior of on-hook, or user uses terminal called to have sent voice service request to the second equipment, then can determine that user is positioned at terminal called side, namely for not responding call back service, user is positioned at terminal called side and namely can be used as trigger condition, also second equipment that can be understood as obtains trigger condition to terminal called.
S409, this speech business of the second device trigger.
Speech business is carried out with the terminal called that the number body in the number mark of the calling terminal with described terminal called that make described first equipment control is corresponding.For not responding call back service, second equipment now can notify that terminal called carries out clawback to calling terminal, or can response be made by first this terminal called of equipment notice calling terminal is current, calling terminal can be called out to terminal called again subsequently, carries out normal basic call business.
When the second equipment can make response with triggering voice business by this terminal called of notice calling terminal is current, second equipment also can to the first equipment dispatch order message, this notification message also adopts SIP(Session Initiation Protocol, Session initiation Protocol) form of message and content, be specifically as follows:
INFO sip:
6001@test.com
Max-Forwards:70
To:Alice<sip:
6001@test.com>
From:Bob<sip:9001@test.com>;tag=1928301587
Call-ID:a84b4c76e55123
Cseq:63213INFO
Contact:<sip:9001@test.com>
Accept:application/sscc
Content-Length:69
<?xml version="1.0"encoding="utf-8"?>
<cmd>
CCExcutePossible
</cmd>
Each field in the message of the voice service request in above-mentioned notification message and aforementioned S401 is similar, and wherein this field of CCExcutePossible represents that not responding call back service can perform.
Supplementary notes, each flow process above-mentioned also can be applicable to other speech businesses, such as convention business, meeting room is created on the second device, and entered meeting room by the terminal A of the first equipment control and terminal B, the C of other equipment controles, when terminal A sends convention business request to the first equipment, such as, make terminal C quiet, then this convention business request is sent to the second equipment by the first equipment, this this speech business of the second device trigger; It can thus be appreciated that the method for application the present embodiment, each terminal under striding equipment also can obtain carries out the consistent experience of speech business with each terminal under same equipment.
In the present embodiment, first equipment can according to the number mark in voice service request, voice service request is sent to described second equipment, by the second device trigger institute voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network has an impact, thus improve the reliability of speech business in communication network.
Fig. 5 is the structure chart of the processing unit embodiment one of speech business of the present invention.As shown in Figure 5, the processing unit of the speech business in the present embodiment is the first equipment in aforementioned enforcement, and this device comprises:
Receiver module 501, for receiving the voice service request towards terminal called that calling terminal sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Described calling terminal and described terminal called are respectively by different equipment controles;
Determination module 502, for according to described number mark, determines second equipment that can trigger institute's voice traffic;
Sending module 503, for institute's voice traffic request is sent to described second equipment, by the second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
Further, determination module 502 is specifically for according to the prefix in described number mark, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table.
Further, if sending module 503 does not also receive the request feedback message of the second equipment transmission in predetermined period for described first equipment; Then again send institute's voice traffic request to described second equipment.
If described first equipment receives the request feedback message that the second equipment sends in predetermined period, and according to described request feedback message, described first equipment determines that described second equipment refusal triggers institute's voice traffic, then described sending module 503 is also for notifying that described calling terminal institute voice traffic is rejected.
If described caller device is by described first equipment control, then described determination module 502 is also for the terminal iidentification according to the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request, determines that described calling terminal does not support institute's voice traffic;
Then described sending module 503 is also for sending service denial response to described calling terminal;
Wherein, described terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages.
In the present embodiment, first equipment is as the processing unit of speech business, can according to the number mark in voice service request, voice service request is sent to described second equipment, by the second device trigger institute voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network has an impact, and, due to the impact of communication environment, first equipment does not receive the request feedback message of the second equipment, then in order to ensure the reliability that speech business is implemented, first equipment can send voice service request message to the second equipment again, thus improve the reliability of speech business in communication network.
Fig. 6 is the structure chart of the processing unit embodiment two of speech business of the present invention.As shown in Figure 6, the processing unit of the speech business in the present embodiment is the second equipment in aforementioned enforcement, and this device comprises:
Receiver module 601, for receiving the voice service request that the first equipment sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles;
Determination module 602, for according to the prefix in described number mark, determines that institute's voice traffic is that the second equipment can trigger;
Trigger module 603, the voice traffic for triggering, carries out speech business to make described calling terminal and described terminal called.
Further, described device also comprises sending module 604, for sending request feedback message to described first equipment, described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic.
Further, described processing unit also comprises:
Acquisition module 605, for obtaining the trigger condition triggering institute's voice traffic.
In the present embodiment, second equipment is as the processing unit of speech business, then the second equipment is by the voice service request of acceptance first equipment transmission, thus the second equipment can trigger institute's voice traffic, that is, compared to the prior art, the process of speech business does not need the unified process of Centroid, thus the load of speech business is shared on two equipment relating to this speech business, be convenient to the treatment effeciency promoting speech business, in addition, even if a device fails, also the speech business between terminal and the terminal of other equipment controles that this equipment manages only is affected, speech business between the different terminals that can not manage respectively other two equipment in communication network has an impact, thus improve the reliability of speech business in communication network.
Corresponding each embodiment of the method above-mentioned of modules in above-mentioned each device embodiment, does not repeat them here.
One of ordinary skill in the art will appreciate that: all or part of step realizing above-mentioned each embodiment of the method can have been come by the hardware that program command is relevant.Aforesaid program can be stored in a computer read/write memory medium.This program, when performing, performs the step comprising above-mentioned each embodiment of the method; And aforesaid storage medium comprises: ROM, RAM, magnetic disc or CD etc. various can be program code stored medium.
Last it is noted that above each embodiment is only in order to illustrate technical scheme of the present invention, be not intended to limit; Although with reference to foregoing embodiments to invention has been detailed description, those of ordinary skill in the art is to be understood that: it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein some or all of technical characteristic; And these amendments or replacement, do not make the essence of appropriate technical solution depart from the scope of various embodiments of the present invention technical scheme.
Claims (16)
1. a processing method for speech business, is characterized in that, comprising:
First equipment receives the voice service request towards terminal called that calling terminal sends, and institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Described calling terminal and described terminal called are respectively by different equipment controles;
Described first equipment, according to described number mark, determines second equipment that can trigger institute's voice traffic;
Institute's voice traffic request is sent to described second equipment by described first equipment, by the second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
2. processing method according to claim 1, is characterized in that, described first equipment, according to described number mark, is determined to trigger institute's voice traffic second equipment, being comprised:
Described first equipment is according to the prefix in described number mark, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table.
3. processing method according to claim 2, is characterized in that, after institute's voice traffic request is sent to described second equipment by the first equipment, and described pass through the second device trigger institute voice traffic before, described processing method also comprises:
If described first equipment does not receive the request feedback message that the second equipment sends in predetermined period; Then described first equipment sends institute's voice traffic request to described second equipment again.
4. processing method according to claim 2, is characterized in that, after institute's voice traffic request is sent to described second equipment by the first equipment, and described pass through the second device trigger institute voice traffic before, described processing method also comprises:
If described first equipment receives the request feedback message that the second equipment sends in predetermined period, and according to described request feedback message, described first equipment determines that described second equipment refusal triggers institute's voice traffic, then described first equipment notifies that described calling terminal institute voice traffic is rejected.
5. processing method according to claim 1, is characterized in that, if described caller device is by described first equipment control, then, after the first equipment receives the voice service request of calling terminal transmission, described processing method also comprises:
Described first equipment, according to the terminal iidentification of the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request, determines that described calling terminal does not support institute's voice traffic;
Described first equipment sends service denial response to described calling terminal;
Wherein, described terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages.
6. a processing method for speech business, is characterized in that, comprising:
Second equipment receives the voice service request that the first equipment sends, and institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles;
Described second equipment, according to the prefix in described number mark, determines that institute's voice traffic can trigger for this second equipment;
Second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
7. processing method according to claim 6, is characterized in that, before described second device trigger institute voice traffic, described processing method also comprises:
Described second equipment sends request feedback message to described first equipment, and described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic.
8. processing method according to claim 6, is characterized in that, before described second device trigger institute voice traffic, described processing method also comprises:
Second equipment obtains the trigger condition triggering institute's voice traffic.
9. a processing unit for speech business, is characterized in that, comprising:
Receiver module, for receiving the voice service request towards terminal called that calling terminal sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Described calling terminal and described terminal called are respectively by different equipment controles;
Determination module, for according to described number mark, determines second equipment that can trigger institute's voice traffic;
Sending module, for institute's voice traffic request is sent to described second equipment, by the second device trigger institute voice traffic, carries out institute's voice traffic to make described calling terminal and described terminal called.
10. processing unit according to claim 9, is characterized in that, described determination module is specifically for according to the prefix in described number mark, and enquiry number Policy Table, determines second equipment that can trigger institute's voice traffic; The corresponding relation of prefix described in each and each equipment is stored in described number Policy Table.
11. processing unit according to claim 10, is characterized in that, if described sending module does not also receive the request feedback message of the second equipment transmission in predetermined period for described first equipment; Then again send institute's voice traffic request to described second equipment.
12. processing unit according to claim 10, it is characterized in that, if described first equipment receives the request feedback message that the second equipment sends in predetermined period, and according to described request feedback message, described first equipment determines that described second equipment refusal triggers institute's voice traffic, then described sending module is also for notifying that described calling terminal institute voice traffic is rejected.
13. processing unit according to claim 9, it is characterized in that, if described caller device is by described first equipment control, then described determination module is also for the terminal iidentification according to the calling terminal carried in the terminal management information of this first device storage and institute's voice traffic request, determines that described calling terminal does not support institute's voice traffic;
Described sending module is also for sending service denial response to described calling terminal;
Wherein, described terminal management information comprises terminal iidentification and the supported speech business of the terminal corresponding with described terminal iidentification of each terminal that the first equipment manages.
The processing unit of 14. 1 kinds of speech businesses, is characterized in that, comprising:
Receiver module, for receiving the voice service request that the first equipment sends, institute's voice traffic request comprises number mark, and described number mark comprises prefix and number body; Institute's voice traffic request is that calling terminal sends towards terminal called, and described calling terminal and described terminal called are respectively by different equipment controles;
Determination module, for according to the prefix in described number mark, determines that institute's voice traffic is that the second equipment can trigger;
Trigger module, the voice traffic for triggering, carries out institute's voice traffic to make described calling terminal and described terminal called.
15. processing unit according to claim 14, it is characterized in that, described processing unit also comprises sending module, described sending module is also for sending request feedback message to described first equipment, and described request feedback message is used for notifying that this second equipment of described first equipment refusal triggers institute's voice traffic or accepts to trigger institute's voice traffic.
16. processing methods according to claim 14, is characterized in that, described treatment facility also comprises:
Acquisition module, for obtaining the trigger condition triggering institute's voice traffic.
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|---|---|---|---|
| CN201310388310.0A CN104427142A (en) | 2013-08-30 | 2013-08-30 | Voice service processing method and device |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310388310.0A CN104427142A (en) | 2013-08-30 | 2013-08-30 | Voice service processing method and device |
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|---|---|
| CN104427142A true CN104427142A (en) | 2015-03-18 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201310388310.0A Pending CN104427142A (en) | 2013-08-30 | 2013-08-30 | Voice service processing method and device |
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| CN (1) | CN104427142A (en) |
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