CN104410757A - Composite service information processing method and device - Google Patents
Composite service information processing method and device Download PDFInfo
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- CN104410757A CN104410757A CN201410559549.4A CN201410559549A CN104410757A CN 104410757 A CN104410757 A CN 104410757A CN 201410559549 A CN201410559549 A CN 201410559549A CN 104410757 A CN104410757 A CN 104410757A
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- composite service
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Abstract
The invention relates to a composite service information processing method and device. The method comprises the following steps: receiving a composite service plan change request sent by a user, wherein the composite service plan change request comprises identification information needed by any attribute service in a composite service, and a changed plan identifier; searching for a virtual user identifier correlated with the identification information from a user database, wherein the virtual user identifier is correlated with identification information of all attribute services in the composite service; acquiring an unchanged composite service plan form according to the virtual user identifier, wherein the composite service plan form comprises service information of all the attribute services; and updating the unchanged composite service plan form according to composite service plan information corresponding to the changed plan identifier. Therefore, parallel processing of a plurality of attribute services in the composite service is realized; the change processing process of a composite service plan is simplified greatly; and the composite service processing efficiency is increased.
Description
Technical field
The present invention relates to telecommunication technology field, particularly relate to a kind of composite service information processing method and device.
Background technology
Telecom operators' business support system (Business Support System, is called for short: BSS), typically refer to possess customer information management, the management of product, user's service order management, charging, enter an item of expenditure in the accounts, the information system of the function such as clearing.Wherein, the composite service set meal product that this system provides, refers to that operator carries out package sale with the very effective marketing model of the one meeting particular group demand to the multiple attribute service provided and multiple set meal.
In the full-service operation epoch, the coverage of composite service set meal is more and more extensive, and comprise the combination binding between several large class different attribute business such as fixed line, broadband, 2G, 3G, Personal Handyphone System, combining form is more and more flexible.Thus, the enabling capabilities of composite service set meal to BSS is had higher requirement, and not only will provide flexible, customizable product model, more will guarantee the high treatment capacity to composite service order, thus meet customer need, and promotes customer perception.
Composite service is the binding business model that a kind of multiple attribute service by same user bundles a use service package, such as, the fixed telephone service of certain user, broadband services, mobile communication business can bundle use service package, thus form the composite service of this user.If user needs to change this composite service, the handling process of existing network BSS is serial association mode.So-called serial association mode refers to, user is by the identification information (e.g., fixed line number, broadband number, phone number etc.) needed for each attribute service comprised in composite service and need the package name changed to send to service server; Service server according to fixed line number and package name, can generate the fixed line package record list after changing; Again according to broadband number and package name, generate the broadband package record list after changing, finally according to phone number and package name, generate the mobile phone set meal record sheet list after changing.Then, server can adopt three after change to record list correspondence replacement three record lists before changing, completes set meal and changes.
Visible, the complex disposal process that current telecommunications industry BSS treatment combination service package changes, and also when carrying out composite service set meal and changing, need to provide the identification information needed for each attribute service, for user, operation is also comparatively complicated.
Summary of the invention
The invention provides a kind of composite service information processing method and device, in order to realize the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
The invention provides a kind of composite service information processing method, comprising:
The composite service set meal receiving user's transmission changes request, and described composite service set meal changes in request and comprises the identification information in described composite service needed for any one attribute service and the set meal mark after change;
From customer data base, search the virtual subscriber identity associated with described identification information, described virtual subscriber identity is associated with the identification information of all properties business in described composite service;
According to described virtual subscriber identity acquisition composite service set meal list before changing, in described composite service set meal list, comprise the business information of all properties business;
The composite service package information corresponding according to the set meal mark after described change, composite service set meal list before changing described in renewal.
The present invention also provides a kind of composite service information processor, comprising:
Receiver module: the composite service set meal sent for receiving user changes request, described composite service set meal changes in request and comprises the identification information in described composite service needed for any one attribute service and the mark of the set meal after changing;
Search module: for searching the virtual subscriber identity associated with described identification information from customer data base, described virtual subscriber identity is associated with the identification information of all properties business in described composite service;
Acquisition module: for obtaining composite service set meal list before changing according to described virtual subscriber identity, comprise the business information of all properties business in described composite service set meal list;
Update module: for the composite service package information corresponding according to the set meal mark after described change, composite service set meal list before changing described in renewal.
Composite service information processing method of the present invention and device, the composite service set meal sent by receiving user changes request, and the virtual subscriber identity of associated is searched according to the identification information of the different attribute business in request, the identification information of all properties business of associated is found again by virtual subscriber identity, and get composite service set meal list before changing according to virtual subscriber identity, thus the composite service package information corresponding to the set meal mark after change, upgrade composite service set meal list before changing.Thus achieve the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
Accompanying drawing explanation
Fig. 1 is the flow chart of the embodiment one of composite service information processing method of the present invention;
Fig. 2 is the flow chart of the embodiment two of composite service information processing method of the present invention;
Fig. 3 is the structural representation of the embodiment one of composite service information processor of the present invention;
Fig. 4 is the structural representation of the embodiment two of composite service information processor of the present invention.
Embodiment
For making the object of the embodiment of the present invention, technical scheme and advantage clearly, below in conjunction with the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described.It should be noted that, in accompanying drawing or specification, similar or identical element all uses identical Reference numeral.
Fig. 1 is the flow chart of the embodiment one of composite service information processing method of the present invention, and as shown in Figure 1, the method for the present embodiment comprises:
The composite service set meal that step 101, reception user send changes request, and composite service set meal comprises the identification information in composite service needed for any one attribute service and the mark of the set meal after changing in changing and asking.
Concrete, composite service is the binding business model that a kind of multiple attribute service by same user bundles a use service package; Attribute service comprises: fixed telephone service, mobile communication business, broadband services.That is, its fixed telephone service, broadband services, mobile communication business can be bundled use service package, thus form the composite service of this user by user.If user needs to change this composite service, user needs to provide the identification information needed for any one attribute service, and identification information can be the number of this attribute service, as fixed line telephone number, phone number, broadband number; Also can be the data information of the different members that each attribute service is corresponding, the phone number as each member in one family be bound, then the member name that each phone number is corresponding, member identities's information etc. also can as the identification informations of each attribute service.
Step 102, from customer data base, search the virtual subscriber identity associated with identification information, virtual subscriber identity is associated with the identification information of all properties business in composite service.
Concrete, the subscriber data that each identification information is corresponding is stored in customer data base, but the corresponding composite service set meal of which identification information needs to be associated by virtual subscriber identity, the identification information of any one attribute service in the composite service set meal provided by user just can obtain virtual subscriber identity corresponding to this identification information, because the identification information of virtual subscriber identity with all properties business in composite service is associated, and then by virtual service mark, subscriber data corresponding for all identification informations in a composite service set meal can be found.
Step 103, obtain composite service set meal list before changing according to virtual subscriber identity, in composite service set meal list, comprise the business information of all properties business.
Concrete, by the relevance of all marks in virtual subscriber identity and composite service set meal, obtain the subscriber data that all marks are corresponding, and all subscriber datas are formed as composite service set meal list.Such as, the phone number of each member and the fixed line number binding of this family composite service set meal in one family, then the fixed line data unification of member's data corresponding for phone number each in this family and family can present by this composite service set meal list, makes composite service set meal situation very clear.This composite service set meal list presents the situation of the current composite service set meal used of user, namely composite service set meal list before changing.
Step 104, the composite service package information corresponding according to the set meal mark after changing, upgrade composite service set meal list before changing.
Concrete, the set meal after change is provided to identify by user, this set meal is designated the title of various various combination service package, the combined set meal that operator provides is of a great variety, the title of each combined set meal has the set meal of its correspondence to identify, as shown in table 1, table 1 is set meal mark and package name mapping table.
The composite service package information corresponding according to the set meal mark after changing, upgrades composite service set meal list before changing.
The composite service information processing method that this enforcement provides, the composite service set meal sent by receiving user changes request, and the virtual subscriber identity of associated is searched according to the identification information of the different attribute business in request, the identification information of all properties business of associated is found again by virtual subscriber identity, and get composite service set meal list before changing according to virtual subscriber identity, thus the composite service package information corresponding to the set meal mark after change, upgrade composite service set meal list before changing.Thus achieve the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
Fig. 2 is the flow chart of the embodiment two of composite service information processing method of the present invention, and as shown in Figure 2, the method for the present embodiment comprises:
The composite service set meal that step 201, reception user send changes request, and composite service set meal comprises the identification information in composite service needed for any one attribute service and the mark of the set meal after changing in changing and asking.
Step 202, from customer data base, search the virtual subscriber identity associated with identification information, virtual subscriber identity is associated with the identification information of all properties business in composite service.
Step 203, obtain composite service set meal list before changing according to virtual subscriber identity, in composite service set meal list, comprise the business information of all properties business.
Step 201 to the specific implementation process of step 203 see the step 101 in embodiment one to step 103, repeat no more herein.
Step 204, determine whole identification informations of associating with described virtual subscriber identity.
Step 205, obtain network identification information belonging to each identification information.
Step 206, according to after described change set meal mark and each network identification information, obtain the package information corresponding with attribute service each in composite service.
Step 207, according to the package information obtained, upgrade composite service set meal list before changing.
In the present embodiment, the package name of each set meal mark correspondence is the overall title of a composite service set meal, package name as shown in table 1, wherein contain different attribute business in a composite service, and its network corresponding separately of each attribute service is different, such as: 2G network, 3G network, developing from pas network, broadband network etc., and then in composite service set meal mark, contain again the concrete package information corresponding to identification information of different attribute business.To the package information determining that in a composite service, each identification information is corresponding, first associate the whole identification informations in a composite service by virtual subscriber identity, determine identification information; Get the network identification information belonging to it according to each identification information again, as shown in table 2, then according to network identification information with change after set meal identify, the concrete package information obtaining each identification information under composite service set meal corresponding is as shown in table 3.Thus according to obtained package information, upgrade composite service set meal list before changing.
Table 2 is identification information and the network identity mapping table of attribute service
Table 3 is set meal mark and network identity mapping table
| Set meal identifies | Network identity | Package name | Package information |
| 9A | 3 | Fertile commercial Free 1+2G | 3G installs mobile phone grouping additional |
| 9A | 1 | Fertile commercial Free 1+2G | 2G installs the constant product of mobile phone additional |
| 9A | 7 | Fertile commercial Free 1+2G | Fixed line installs grouping additional |
| 9A | 62 | Fertile commercial Free 1+2G | Broadband packet |
| 9B | 62 | Fertile commercial Free 1+3G | Broadband packet |
| 9B | 1 | Fertile commercial Free 1+3G | 2G installs the constant product of mobile phone additional |
| 9B | 7 | Fertile commercial Free 1+3G | Fixed line divides into groups |
| 8t | 7 | The unlimited mobile phone version of emotional affection | Fixed line divides into groups |
| 8t | 4 | The unlimited mobile phone version of emotional affection | 3G card of surfing Internet divides into groups |
| 8t | 2 | The unlimited mobile phone version of emotional affection | 2G mobile phone divides into groups |
| 8T | 7 | Share duration (1+1+0+2) | Fixed line divides into groups |
Further, can also comprise before step 201: receive the composite service registration request that user sends, in composite service registration request, comprise the identification information needed for each attribute service in composite service; Distribute a virtual subscriber identity, and by the identification information association store needed for virtual subscriber identity and each attribute service in customer data base.
When user is without any composite service, the identification information of each different attribute business of user is separately independently, after some identification information associates by user's application, by distribution virtual subscriber identity, identification information needed for each attribute service is associated, and be stored in customer data base, when user needs these identification information co-applications composite service set meals of binding, the business information that all identification informations that the acquisition virtual subscriber identity that can walk abreast associates are corresponding, thus after the composite service set meal receiving user changes request, the binding relationship of virtual subscriber identity and each identification information when can pass through to register, accelerate the treatment effeciency of composite service.
The composite service information processing method that this enforcement provides, the composite service set meal sent by receiving user changes request, and the virtual subscriber identity of associated is searched according to the identification information of the different attribute business in request, the identification information of all properties business of associated is found again by virtual subscriber identity, and get composite service set meal list before changing according to virtual subscriber identity, thus according to the set meal mark after change and the network identification information belonging to each identification information, obtain the package information that in composite service, each attribute service is corresponding, and then the composite service set meal list upgraded before changing.Thus achieve the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
Fig. 3 is the structural representation of the embodiment one of composite service information processor of the present invention, as shown in Figure 3, the device of the present embodiment comprises: receiver module 11, the composite service set meal sent for receiving user changes request, and composite service set meal changes in request and comprises the identification information in composite service needed for any one attribute service and the mark of the set meal after changing; Search module 12, for searching the virtual subscriber identity associated with identification information from customer data base, virtual subscriber identity is associated with the identification information of all properties business in composite service; Acquisition module 13, for obtaining composite service set meal list before changing according to virtual subscriber identity, comprises the business information of all properties business in composite service set meal list; Update module 14, for the composite service package information corresponding according to the set meal mark after change, upgrades composite service set meal list before changing.
The device of the present embodiment, can be used for the technical scheme performing embodiment of the method one shown in Fig. 1, it realizes principle and technique effect is similar, repeats no more herein.
The composite service information processor that this enforcement provides, the composite service set meal sent by receiving user changes request, and the virtual subscriber identity of associated is searched according to the identification information of the different attribute business in request, the identification information of all properties business of associated is found again by virtual subscriber identity, and get composite service set meal list before changing according to virtual subscriber identity, thus the composite service package information corresponding to the set meal mark after change, upgrade composite service set meal list before changing.Thus achieve the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
Fig. 4 is the structural representation of the embodiment two of composite service information processor of the present invention, as shown in Figure 4, the device of the present embodiment on the basis of Fig. 3 shown device, further, update module 14, specifically for determining the whole identification informations associated with virtual subscriber identity; Obtain the network identification information belonging to each identification information; Identify and each network identification information according to the set meal after changing, obtain the package information corresponding with attribute service each in composite service; According to the package information obtained, upgrade composite service set meal list before changing.The device of the present embodiment also comprises, Registering modules 15, for receiving the composite service registration request that user sends, comprises the identification information needed for each attribute service in composite service in composite service registration request; Distribute a virtual subscriber identity, and by the identification information association store needed for virtual subscriber identity and each attribute service in customer data base.Wherein, attribute service comprises: fixed telephone service, mobile communication business, broadband services.
The device of the present embodiment, can be used for the technical scheme performing embodiment of the method two shown in Fig. 2, it realizes principle and technique effect is similar, repeats no more herein.
The composite service information processor that this enforcement provides, the composite service set meal sent by receiving user changes request, and the virtual subscriber identity of associated is searched according to the identification information of the different attribute business in request, the identification information of all properties business of associated is found again by virtual subscriber identity, and get composite service set meal list before changing according to virtual subscriber identity, thus according to the set meal mark after change and the network identification information belonging to each identification information, obtain the package information that in composite service, each attribute service is corresponding, and then the composite service set meal list upgraded before changing.Thus achieve the parallel processing of multiple attribute service in composite service, enormously simplify composite service set meal and change processing procedure, improve composite service treatment effeciency.
One of ordinary skill in the art will appreciate that: all or part of step realizing above-mentioned each embodiment of the method can have been come by the hardware that program command is relevant.Aforesaid program can be stored in a computer read/write memory medium.This program, when performing, performs the step comprising above-mentioned each embodiment of the method; And aforesaid storage medium comprises: ROM, RAM, magnetic disc or CD etc. various can be program code stored medium.
Last it is noted that above each embodiment is only in order to illustrate technical scheme of the present invention, be not intended to limit; Although with reference to foregoing embodiments to invention has been detailed description, those of ordinary skill in the art is to be understood that: it still can be modified to the technical scheme described in foregoing embodiments, or carries out equivalent replacement to wherein some or all of technical characteristic; And these amendments or replacement, do not make the essence of appropriate technical solution depart from the scope of various embodiments of the present invention technical scheme.
Claims (8)
1. a composite service information processing method, is characterized in that, comprising:
The composite service set meal receiving user's transmission changes request, and described composite service set meal changes in request and comprises the identification information in described composite service needed for any one attribute service and the set meal mark after change;
From customer data base, search the virtual subscriber identity associated with described identification information, described virtual subscriber identity is associated with the identification information of all properties business in described composite service;
According to described virtual subscriber identity acquisition composite service set meal list before changing, in described composite service set meal list, comprise the business information of all properties business;
The composite service package information corresponding according to the set meal mark after described change, composite service set meal list before changing described in renewal.
2. method according to claim 1, is characterized in that, described attribute service, comprising: fixed telephone service, mobile communication business, broadband services.
3. method according to claim 1, is characterized in that, the composite service package information that the described set meal mark according to after described change is corresponding, and composite service set meal list before changing described in renewal, comprising:
Determine the whole identification informations associated with described virtual subscriber identity;
Obtain the network identification information belonging to each identification information;
According to the set meal mark after described change and each network identification information, obtain the package information corresponding with attribute service each in composite service;
According to the package information obtained, composite service set meal list before changing described in renewal.
4. the method according to any one of claim 1-3, is characterized in that, the composite service set meal that described reception user sends also comprises before changing request:
Receive the composite service registration request that user sends, in described composite service registration request, comprise the identification information in composite service needed for each attribute service;
Distribute a virtual subscriber identity, and by the identification information association store needed for described virtual subscriber identity and each attribute service in described customer data base.
5. a composite service information processor, is characterized in that, comprising:
Receiver module: the composite service set meal sent for receiving user changes request, described composite service set meal changes in request and comprises the identification information in described composite service needed for any one attribute service and the mark of the set meal after changing;
Search module: for searching the virtual subscriber identity associated with described identification information from customer data base, described virtual subscriber identity is associated with the identification information of all properties business in described composite service;
Acquisition module: for obtaining composite service set meal list before changing according to described virtual subscriber identity, comprise the business information of all properties business in described composite service set meal list;
Update module: for the composite service package information corresponding according to the set meal mark after described change, composite service set meal list before changing described in renewal.
6. device according to claim 5, is characterized in that, described attribute service, comprising: fixed telephone service, mobile communication business, broadband services.
7. device according to claim 6, is characterized in that,
Described update module: specifically for determining the whole identification informations associated with described virtual subscriber identity;
Obtain the network identification information belonging to each identification information; According to the set meal mark after described change and each network identification information, obtain the package information corresponding with attribute service each in composite service; According to the package information obtained, composite service set meal list before changing described in renewal.
8. the device according to any one of claim 5-7, is characterized in that, also comprises:
Registering modules: for receiving the composite service registration request that user sends, comprise the identification information in composite service needed for each attribute service in described composite service registration request; Distribute a virtual subscriber identity, and by the identification information association store needed for described virtual subscriber identity and each attribute service in described customer data base.
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| CN106339441A (en) * | 2016-08-22 | 2017-01-18 | 浪潮通用软件有限公司 | Form calling method, device and system |
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