CN104318429A - Eyeball tracking-based internet bank service guiding method and system - Google Patents
Eyeball tracking-based internet bank service guiding method and system Download PDFInfo
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- CN104318429A CN104318429A CN201410526369.6A CN201410526369A CN104318429A CN 104318429 A CN104318429 A CN 104318429A CN 201410526369 A CN201410526369 A CN 201410526369A CN 104318429 A CN104318429 A CN 104318429A
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- bank
- mobile phone
- banking
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- digital certificate
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/322—Aspects of commerce using mobile devices [M-devices]
- G06Q20/3227—Aspects of commerce using mobile devices [M-devices] using secure elements embedded in M-devices
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/011—Arrangements for interaction with the human body, e.g. for user immersion in virtual reality
- G06F3/013—Eye tracking input arrangements
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/325—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices using wireless networks
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/38—Payment protocols; Details thereof
- G06Q20/382—Payment protocols; Details thereof insuring higher security of transaction
- G06Q20/3821—Electronic credentials
- G06Q20/38215—Use of certificates or encrypted proofs of transaction rights
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- Engineering & Computer Science (AREA)
- Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Accounting & Taxation (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Strategic Management (AREA)
- General Business, Economics & Management (AREA)
- Computer Networks & Wireless Communication (AREA)
- General Engineering & Computer Science (AREA)
- Human Computer Interaction (AREA)
- Computer Security & Cryptography (AREA)
- Finance (AREA)
- Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)
Abstract
The invention provides an eyeball tracking-based internet bank service guiding method and a system. the system comprises a bank service server, a mobile phone and mobile bank, an eyeball tracking device, a desktop, and a frame-type dual-interface digital certificate, wherein the bank service server is used for handling bank service and analyzing and guiding the operation process of the bank service; the mobile phone and mobile bank is used for operating the eyeball tracking device; the eyeball tracking device uses the forward-looking camera of the mobile phone and extracts image data of the eyeball through recognition algorithm in graphics; the desktop is used for operating the internet bank; and the frame-type dual-interface digital certificate comprises an audio interface, a USB interface, a drawable frame, and a digital certificate device, and is used as a physical connection channel for the mobile bank and the internet bank and as a frame for supporting the mobile phone. After the internet bank is physically connected onto the mobile phone via the frame-type dual-interface digital certificate, and the internet bank can use various sensors and parts of the mobile phone via the mobile bank.
Description
Technical field
The present invention relates to the technical field that bank's online banking service guides, be specifically related to the method and system guided based on bank's online banking service of eyeball tracking.
Background technology
Web bank is also known as the Internet bank, Internet bank, refer to that bank utilizes Internet technology, to be thered is provided to client by Internet open an account, inquire about, check account, account transfer in row, inter-bank are transferred accounts, credit, demonstrate,prove the traditional services such as Securities, Investment & Financing project on the net, client can be stayed indoors and just can manage current and time deposit, check, credit card and personal investment etc. safe and convenient.Can say, Web bank is virtual bank's sales counter on internet.
The USB digital certificate of current Web bank, all has two interfaces, an audio interface, a USB interface.
But for the customer, because internet bank function is too many, complicated operation, client is in and uses Net silver, particularly to public network silver time, often will inquire the customer service of bank service hot line, customer service needs for understanding client, repeatedly will ask that client operates thereunto, lose time.
Summary of the invention
Embodiments provide method and system that the bank online banking service based on eyeball tracking guides to solve the customer service efficiency problem of bank service hot line.
An object of the present invention is, the customer service of bank service hot line easily knows client circumstances.
An object of the present invention is, Web bank and Mobile banking carry out physical connection by USB digital certificate, Web bank thus can use various sensors, the parts of mobile phone, thus improves service level.
The present invention is achieved through the following technical solutions above-mentioned purpose.
Based on the method and system that the bank online banking service of eyeball tracking guides, comprise banking server, mobile phone and Mobile banking, eyeball tracking device, desktop computer, posture twoport digital certificate.
Banking server is used for handling bank business, analyzes, guides the operating process of banking.
Mobile phone and Mobile banking are for running eyeball tracking device, and the front-facing camera of mobile phone is made eyeball tracking device and gathered purposes.
Eyeball tracking device comprises mobile phone front-facing camera, utilizes the forward sight camera of mobile phone, by the recognizer in graphics, extracts the view data of eyeball.
Desktop computer is for running Web bank.
Posture twoport digital certificate comprise an audio interface, USB interface, one can pull open shelf, digital certificate device, for the physics interface channel as Mobile banking and Web bank, for erecting mobile phone as shelf.
Mobile banking refers to the Internet bank run on mobile phone.
Web bank is the Internet bank run on desktop computer.
Web bank is by after described posture twoport digital certificate physical connection mobile phone, and Web bank uses various sensors, the parts of mobile phone by Mobile banking.
The method guided based on bank's online banking service of eyeball tracking comprises.
A: client uses Web bank, but do not know how to use.
B: mobile phone is placed on posture twoport digital certificate by client, and forward sight camera aims at the face of controlling oneself, and the audio interface of posture twoport digital certificate connects mobile audio interface, the USB interface of posture twoport digital certificate connects the USB interface of desktop computer.
C: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects the eyeball tracking device of Mobile banking by banking server, finds consumer attention point, thus guides client to carry out proper operation.
D: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects various sensors, the parts of Mobile banking by banking server, thus guides client to carry out proper operation.
The beneficial effect of the inventive method is: the customer service of bank service hot line easily knows client circumstances.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, be briefly described to the accompanying drawing used required in embodiment or description of the prior art below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those skilled in the art, under the prerequisite not paying creative work, other accompanying drawing can also be obtained according to these accompanying drawings.
Figure l is the method and system process flow diagram of the embodiment of the present invention based on bank's online banking service guiding of eyeball tracking.
Fig. 2 is the method figure of the embodiment of the present invention based on bank's online banking service guiding of eyeball tracking.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, be clearly and completely described the technical scheme in the embodiment of the present invention, obviously, described embodiment is only the present invention's part embodiment, instead of whole embodiments.Based on the embodiment in the present invention, those of ordinary skill in the art, not making the every other embodiment obtained under creative work prerequisite, belong to the scope of protection of the invention.
EXAMPLE l is based on the method and system flow process of bank's online banking service guiding of eyeball tracking.
As shown in Figure l, the method and system that the embodiment of the present invention guides based on the bank online banking service of eyeball tracking, comprises banking server, mobile phone and Mobile banking, eyeball tracking device, desktop computer, posture twoport digital certificate.
Banking server is used for handling bank business, analyzes, guides the operating process of banking.
Mobile phone and Mobile banking are for running eyeball tracking device, and the front-facing camera of mobile phone is made eyeball tracking device and gathered purposes.
Eyeball tracking device comprises mobile phone front-facing camera, utilizes the forward sight camera of mobile phone, by the recognizer in graphics, extracts the view data of eyeball.
Desktop computer is for running Web bank.
Posture twoport digital certificate comprise an audio interface, USB interface, one can pull open shelf, digital certificate device, for the physics interface channel as Mobile banking and Web bank, for erecting mobile phone as shelf.
Mobile banking refers to the Internet bank run on mobile phone.
Web bank is the Internet bank run on desktop computer.
Web bank is by after described posture twoport digital certificate physical connection mobile phone, and Web bank uses various sensors, the parts of mobile phone by Mobile banking.
The method guided based on bank's online banking service of eyeball tracking comprises.
A: client uses Web bank, but do not know how to use.
B: mobile phone is placed on posture twoport digital certificate by client, and forward sight camera aims at the face of controlling oneself, and the audio interface of posture twoport digital certificate connects mobile audio interface, the USB interface of posture twoport digital certificate connects the USB interface of desktop computer.
C: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects the eyeball tracking device of Mobile banking by banking server, finds consumer attention point, thus guides client to carry out proper operation.
D: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects various sensors, the parts of Mobile banking by banking server, thus guides client to carry out proper operation.
Embodiment 2 is based on the method for bank's online banking service guiding of eyeball tracking.
As shown in Figure 2, the embodiment of the present invention comprises based on the method for bank's online banking service guiding of eyeball tracking.
A: client uses Web bank, but do not know how to use.
B: mobile phone is placed on posture twoport digital certificate by client, and forward sight camera aims at the face of controlling oneself, and the audio interface of posture twoport digital certificate connects mobile audio interface, the USB interface of posture twoport digital certificate connects the USB interface of desktop computer.
C: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects the eyeball tracking device of Mobile banking by banking server, finds consumer attention point, thus guides client to carry out proper operation.
D: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects various sensors, the parts of Mobile banking by banking server, thus guides client to carry out proper operation.
Apply specific embodiment in the present invention to set forth principle of the present invention and embodiment, the explanation of above embodiment just understands method of the present invention and core concept thereof for helping; Meanwhile, for one of ordinary skill in the art, according to thought of the present invention, all will change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention.
Claims (5)
1. based on the method and system that the bank online banking service of eyeball tracking guides, it is characterized in that: comprise banking server, mobile phone and Mobile banking, eyeball tracking device, desktop computer, posture twoport digital certificate;
Described banking server is used for handling bank business, analyzes, guides the operating process of banking;
Described mobile phone and Mobile banking are for running eyeball tracking device, and the front-facing camera of mobile phone is made eyeball tracking device and gathered purposes;
Described eyeball tracking device comprises mobile phone front-facing camera, utilizes the forward sight camera of mobile phone, by the recognizer in graphics, extracts the view data of eyeball;
Described desktop computer is for running Web bank;
Described posture twoport digital certificate comprise an audio interface, USB interface, one can pull open shelf, digital certificate device, for the physics interface channel as Mobile banking and Web bank, for erecting mobile phone as shelf.
2. the Mobile banking according to claim l, is characterized in that: described Mobile banking refers to the Internet bank run on mobile phone.
3. the Web bank according to claim l, is characterized in that: described Web bank is the Internet bank run on desktop computer.
4. the posture twoport digital certificate according to claim l, is characterized in that: Web bank is by after described posture twoport digital certificate physical connection mobile phone, and Web bank uses various sensors, the parts of mobile phone by Mobile banking.
5. the method guided based on bank's online banking service of eyeball tracking comprises;
A: client uses Web bank, but do not know how to use;
B: mobile phone is placed on posture twoport digital certificate by client, and forward sight camera aims at the face of controlling oneself, and the audio interface of posture twoport digital certificate connects mobile audio interface, the USB interface of posture twoport digital certificate connects the USB interface of desktop computer;
C: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects the eyeball tracking device of Mobile banking by banking server, finds consumer attention point, thus guides client to carry out proper operation;
D: hot line telephone questionnaire Web bank of customers dial bank using method, bank contact staff connects various sensors, the parts of Mobile banking by banking server, thus guides client to carry out proper operation.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410526369.6A CN104318429A (en) | 2014-10-07 | 2014-10-07 | Eyeball tracking-based internet bank service guiding method and system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201410526369.6A CN104318429A (en) | 2014-10-07 | 2014-10-07 | Eyeball tracking-based internet bank service guiding method and system |
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| CN104318429A true CN104318429A (en) | 2015-01-28 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201410526369.6A Pending CN104318429A (en) | 2014-10-07 | 2014-10-07 | Eyeball tracking-based internet bank service guiding method and system |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103631697A (en) * | 2013-11-25 | 2014-03-12 | 联想(北京)有限公司 | Information processing method and electronic device |
| CN103679524A (en) * | 2013-12-09 | 2014-03-26 | 王美金 | Method and system for calculating completion time of banking business in progress |
| CN103795865A (en) * | 2014-02-12 | 2014-05-14 | 惠州Tcl移动通信有限公司 | Mobile terminal |
| CN103956003A (en) * | 2014-04-26 | 2014-07-30 | 谭希妤 | Automatic teller machine based on banking business application form |
| CN104007820A (en) * | 2014-05-26 | 2014-08-27 | 联想(北京)有限公司 | Information processing method and electronic equipment |
-
2014
- 2014-10-07 CN CN201410526369.6A patent/CN104318429A/en active Pending
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN103631697A (en) * | 2013-11-25 | 2014-03-12 | 联想(北京)有限公司 | Information processing method and electronic device |
| CN103679524A (en) * | 2013-12-09 | 2014-03-26 | 王美金 | Method and system for calculating completion time of banking business in progress |
| CN103795865A (en) * | 2014-02-12 | 2014-05-14 | 惠州Tcl移动通信有限公司 | Mobile terminal |
| CN103956003A (en) * | 2014-04-26 | 2014-07-30 | 谭希妤 | Automatic teller machine based on banking business application form |
| CN104007820A (en) * | 2014-05-26 | 2014-08-27 | 联想(北京)有限公司 | Information processing method and electronic equipment |
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Application publication date: 20150128 |